Reviews of Byron - Westfield Shepherd's Bush. (Restaurant) in London (London).
Byron - Westfield Shepherd's Bush
1081 Ariel Way, London W12 7GF
Description
Information of Byron - Westfield Shepherd's Bush, Restaurant in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Byron - Westfield Shepherd's Bush
Sunday
11am–10pm
Monday
11am–10:30pm
Tuesday
11am–10:30pm
Wednesday
11am–10:30pm
Thursday
11am–10:30pm
Friday
11am–10:30pm
Saturday
11am–10:30pm
Reviews of Byron - Westfield Shepherd's Bush
M. A. X.Ordered chicken and beef burger. Beef burger was very juicy, chicken fillet seemed a bit small. Cheeses and bacon cheesy chips were great however most of cheese ended up on bottom 😅. Onion rings were way too oily. Overall very nice 👍
J. D.Lovely staff. Basic burger. Messed up order but staff were kind to resolve. Not much in terms of flavour, paid a lot for the plant based burger, tasted like one out of the freezer from the tesco soya range. Not worth the extortionate price.
K. R.Good. There seems to be better Byrons out there but they are only 2 and 3 stars.
M. L. L.Went there when it was busy. We were shown to our table and then forgotten about us.. we all god it as it was busy but we waiting for a long long time to even get our drinks. Then ordered food and drinks and waitied some more. The burger (quinoa beetroot burger) was amazing and the drinks were good. And when it came to our check we started to wait again. A good experience with food but bad customer service. And i do get it it was busy, however if some tables always get served and we don't... makes you think
M. M.The burgers and milkshakes were good but can't match Patty and Bun or MeatLiquor for quality. It's in a decent location for a trip to the cinema. It often seems to get quite busy here with a queue at peak times though.
F. M.The Clucky here is on point! Love the friendly service and awesome food. By far my favourite Byron in London
M. M.Overall a good burger place. The fries were too dry though and the size of the patty relatively small. However, the major infraction that you will find here, is that you cannot have a fried egg as an add-on to the burger.
MM
Y. C.Went for my son's birthday, food was great and our waiter was excellent - I wish I took his name so he could get some credit. The kitchen messed up our order but we were given meals free of charge and free desert. Waiter was so apologetic - it made all the difference - dont get that service much nowadays
A. M.Simple & extremely delicious menu 😋
L. K.If you're even kind of close to the area, get this food in your face. Byron burger serves burgers (duh) but they do it so well! Tender, juicy and full of flavour. They have some special sides too that you should definitely try. You'll want to go more than once!
R. H.Was okay. Service was a little slow, and the food wasn't that hot. Overall okay, not amazing
R. T.Food was delicious and the oreo milkshake was one of the best I've had. Staff was friendly and welcoming. The only downside was the expensive prices, I was also disappointed to see a 10 percent service charge added to my bill at the end, I don't mind paying it but it should have been disclosed to me beforehand
J. J. P.Very nice burgers and small bites.
M. W.I cant fault the level of service or the quality of food here. The staff were very welcoming and friendly, the food was impressive in both variety and quality. In fact, the food was deceptively filling - I ordered a chilli burger, side of skin on chips and side of onions rings, the portions weren't the biggest i've had but I was so stuffed that I would've easily have been satisfied with just the burger. So why have I not given this restaurant full marks? Quite simply, as enjoyable as my experience was, it was just far too expensive for what was jumped up fast food.
S. B.Nice, my first visit. I'm always skeptical of burger joints being a vegetarian. Whilst I don't feel there was a vast amount on offer what I did have was delicious. Reasonable pricing and a chilled atmosphere with friendly polite and professional staff
A. V.Highly recommended  REUBEN
The best taste combination of 🍔 what I ever eat.
Thank you so much.
Amazing 🍔 lovely staff.
Incredibly delicious REUBEN:
Pulled BBQ beef brisket, sauerkraut pickle relish, mustard mayonnaise, American mustard, beer onions, bacon & onion crumb, lettuce, Byron Cheese sauce on the side
S.Super service. I was running late and they my order put through and packed up for me to take away in less than five minutes.
Would have been a 4.5 star rating if I got sauces with my chips :)
A head office criticism: would like to be able to order a burger only, without the fries like last year. Don't like that you're encouraging excess carbs and overeating by repricing as a meal and calling the fries 'free'
R. S.Westfield is one of my favorite place for shopping after 1an half year I been there and I really enjoyed. They have every thing there all most all the brands and restaurants.
S. K.I have a wonderful time everytime me and my family visit, we are always served by the lovely Jessica. She is warm, helpful and incredibly friendly. She is a credit to the team. The food and atmosphere is lovely. Could not recommend enough.
Y. B.We were really tired, thirsty and hungry and to be honest couldn't bear to make complicated decisions as to what food we actually wanted. Burgers seemed the path of least resistance. And we were really glad we went. Food was excellent and service was friendly. Great job guys.
A. K.The last Medium-Rare burger in London! And its excellent!! The lawyers have sadly scared off most other restaurants into only offering medium-well burgers. Avoid the regular fries (they are terrible) though and go for the sweet potato fries or a salad. I still give this a 5 star due to the great burgers, excellent chicken burgers, and the really friendly waitstaff. Oh, and the BEST milkshakes in the UK!
G. K.Fantastic Burger, simple classic double medium rare! Great onion rings too and fast service, although felt a little like we were on a conveyor belt like the food.
Nonetheless an excellent meal and reasonable value too.
L. B.Tasty burgers and cooked properly. They would take too much to take order so don't expect a quick service. Still worth it and probably will come back when I am not in a rash.
They have seasonal burgers which are usually good options for diversity
M. S.Bill for 4 people 101.50. But I didn't feel the taste factor was as good as what I rate GBK. Also messed my order up I ordered 3 veg burgers all came with mayo. We asked for no mayo when ordering because of the factor of eggs. I think byron should do egg free mayo in burgers for veggies. Attention to detail wasn't present.
Floor was dirty and wet . Tables were dirty. No attention to cleanliness we had to clean our own table.
Other than that beer was ok
H. R.A place for burgers and nice milkshakes
F. W.Could of been five stars if they weren’t hairs on the chicken wings marinated in buffalo sauce and the small burger. Out of this world chocolate milkshake though.
D. A. G. G.Great burger. Amazing staff. Even better with the bottomless fries. Paid little over 10 pounds for the double burger.
m. b.This food has gone downhill. Bring back the CRex! The burger was warm not hot. Fries were hot on this occasion. Im not impressed with Byron anymore and I am a relatively regular customer. I now recommend GBK over Byron. Staff are not that attentive anymore either. On my previous to last visit I was dissatisfied with the service offered by the waiter - best described as unfriendly. It really is down to the individuals employed at these restaurants and them being indiscrminate. Many are showing signs of lacking basic customer care skills.
P. B.Starting with the good:
Vanilla malt milkshake is fantastic, great flavour and not too sweet. 5/5
Staff were also quick and attentive 4/5
Now the bad:
Chips were awful and added cheese sauce tasted of nothing. Absolutely nothing. 1/5
Byron burger: perfectly cooked medium. That's where the real shame begins. Despite the burger being perfectly cooked, I couldn't enjoy it. It was so, so bland. Also, the bin was really dry. 2/5
I think this place is let down by bad ingredients choice. If you want a nice burger in Westfield, try Five Guys.
K. C.My favourite place to feel indulged in a juicy burger without the bun! Lovely salad. When can us slimmers get baked fries? Call me for tasting sessions.
V. P.Lovely staff and delicious food. New deal with bottomless fries so quite good value.
K. B.The best. Service is always brilliant and really friendly—it's not your average franchise restaurant where servers don't really want to be there...
M. M. A.We arrived with the London Pass VIP card for Westfield and were told that they are not a part of the program (which is perfectly fair)
We were then offered a discount anyway which was a very nice surprise.
The burgers were very good, the milkshakes equally good and the service sublime
J. G.I've been going to Byron for few years now. Quality had not changed and staff has always been very helpful and friendly. The one in Westfield Shepherdbush is particularly nice as after a long day shopping or after a late movie it is really great having a place to sit and enjoy a good dinner.
M. v. C.Very busy, great server, good burgers, bit disorganised.
C. M.Ok burgers, probably about the same quality as Five Guys. Quite open seating but it is in a shopping centre. Friendly staff, decent selection of food and own brand drinks, I tried the Byron lager which was pretty decent. A bit overpriced for the quality at around £12 a burger.
G. S.Excellent place for quality shopping and food
E.The food is great but service isn't great. Every time I go I have to get up to ask to be served or to have someone actually charge me. From the start there's never anyone to sit you. I feel for them as they seem massively understaffed at peak times.
If you're Spanish though that's great for you! Most servers are Spanish.
V. P.Good food, unlimited fries good service
J. C.Great food and service, Byron is generally known for that across all its restaurants.
I like the White City Westfield because it's in the middle of the centre and has nice decor.
I love to get the cheese burger and add a second patty.
A. H.Byron always has the best burgers (including vegetarian! So many to choose from and all delicious) and the best staff. Always with a smile on their faces and ready to help. Love love love it!
M. G.It's not the best burgers I've ever eaten but can't say anything bad on it. Well prepared, delicious and I really liked the Byron cheese. The stuff was absolutely kind and quick, so I'd rather choose this place over a McDonald's or BK.
D. G.Great experience food was good not great but very good. Service was excellent very attentive and quick to correct any issues as we were a large group of roughly 25. Would recommend.
E. D.Big Burgers & Amazing Shakes. What's not to love?
D. S.Food was good and delivered on time despite the buzz of Christmas Eve. Prices are quite standard for any burger restaurants. Waiters stayed in their respective sections, but always helped each other when necessary, thus ensuring smooth service. They were friendly, informative and worked efficiently together to make a pleasant dining atmosphere. Chefs in the open kitchen seemed to be working hard and yet enjoying their work. The toilets were, however, a bit of a mess. Would overall recommend for a lunch.
L. M.We went on a Monday evening. The waiter and service was fantastic. They dealt with our allergies willingly. The food was gorgeous and they accepted our taste card. Definitely recommend!
S. S.The service was great and the staff very welcoming. Looked after us and made sure that everything was great. Food was good. A nice vegetarian menu option as well as vegan too.
A. M.Great service...but a clucked up burger.
I'm usually very hesitant on ordering chicken when eating out as people love bragging about using healthy chicken breast but end up cooking it soo dry it's like SpongeBob without water...well this time I decided to give people a chance and to go for their famous reccomended Clucky. I was contemplating my bravery and trust as I sat there chewing like a cow as my teeth couldn't penetrate the mea. I also had people laugh at me whilst trying to eat this burger until I got them to try a peice of chicken from my burger...I only wish I had a camera to catch their reaction. Although the staff was friendly and attentive I had lost my appetite and trust in the kitchen staff to make me a another one to make up for it..
Thank you for your hospitality, great milkshakes and these gains my jaw muscles have made.
P.S Hallumi fries are a must try!!! Soft, light crispy batter, not squeeky or overly salty...hands down the best Hallumi fries I've had.
A. S. (.I love Byron. This one isn't all that big, but has seating overlooking the mall. It's fascinating to watch all those people :). Its kitchen is right in the middle, and produces some noise, with people everywhere, it gets pretty loud. It has a big selection of food.The food itself is amazing, with 'real' burgers, and there are great vegetarian/vegan options. Recommend to those who don't mind noise and crowds.
B. B.Absolutely outstanding burgers
J. E.Hamburgers are thick and juicy. The chicken burger was good also. The only thing is this place is expensive because it is in the United Kingdom. They do not serve drinks with ice. They look at you funny when you ask for ice in your drinks.
N. N.Jessica the spanish waitress from the white city Byron burger branch is very welcoming, friendly and bubbly. I really enjoyed my experiance eating here. I would recommend the staff are lovely.
D. C.Had dinner with the family here recently to celebrate my nephew's 5th birthday. The service was fantastic and our waiter went out of his way to accommodate our needs and make sure the children enjoyed themselves.
R. M.Excellent customer service and food on point as always.
P. D.One of the best burgers I've had in London! The atmosphere is simple but tasteful and of course the burgers are just...mmmmm. We got fries and onion rings as sides--the fries are pretty standard but both were great sides. They also have local and organic beers which is a nice touch.
k. S.We got here at a busy time it seems.
The waitress was lovely, we got seated fast, got our order in without issues.
The milkshake I ordered was lovely.
The only issue was thst our food didn't arrive because someone else got it.
We had to leave after 40 minutes to catch our movie.
We did not pay and the waitress we talked to handled it well.
H. R.Average experience. Won't go again. Very friendly staff and service though.
K. G.Great experience with my bf at the weekend, halloumi fries amazing and a really good Jack Stack. Really generous fries unlike GBK etc- I couldn't finish them. Perfect service and very clean. Fautless
S. S. U.Loved the food & the service came with a smile. Food was so good & great portions, you buy 2 meals & get the 3rd free...NICE.Also like all the fun t-shirts the staff WEAR, it pits a smile on your face.
W. S.Went with a friend who had a food allergy they were really on it and were exceptionally helpful with my friends choice and were very detailed in their explaining of what to have and not have, recommend as burgers were awesome and the shakes were so tasty
N.Great burgers 🍔 excellent service
j. j.They have one of the best burgers in the world . People there are very friendly, helpful, professional, and my favorite , with all due respect to the others , is Jessica . She makes me feel at home.
K. A.We’ve been to Byron burgers so many times and can never fault It! Some of the best burgers we’ve ever had and such good value for money!! Highly highly recommend!
d. ö.Lovely and polite staff. Plenty of tables, that's why people dont have to wait in the queue for a long time. Fast service. Amazing burgers and milkshakes!
M. G.Great burgers however I had that feeling that they want me to go out fast... I know it is a Sunday and busy time. The service was super fast. My burger arrived 3-5min after ordering
P. T.Great burger selection now all served with chips.
R. D.Good old Byron never lets us down. Great service here and food as always lovely. Service was a bit slow on this occasion but nonetheless, overall a good experience. Worth the visit if you're looking for a nice burger spot in Westfield away from the crowds. Average spend for 2, £45 roughly.
G. P.Great food and nice personnel. The prices are very competitive compared to the average of London restaurants and you have the possibility to customize your food. All in all, an excellent experience!
A.Everything was great but all their Heinz ketchup bottles on their tables were 100% not filled with Heinz ketchup - I feel like I've been lied to. Bit of a fake advertising / cost cutting stunt if you ask me... Tastes like late night kebab shop ketchup
K. F.Staff are very slow.....cutlery was a bit dirty
L. Y.An excellent burger restaurant, the service was a bit long though
A. N.Even though Byron seems just like another burger chain I can truly attest that it really has some of the best burgers in town. I have never been disappointed and the quality and standard of their burgers never changes across their outlets. Our favourite being the one on Westbourne Grove in Notting Hill, London which btw, sometimes weirdly has a lot of celebrity clientele especially during lunch over the weekend. Also, if you're a part of the Byron Burger Club, they offer great weekly or monthly deals. The best being the buy one get one free burger deal. In any case, it is not the kind of place that will break the bank anyway so I highly recommend you go enjoy a great burger!
V. S.Good food and friendly staff
D. J.Properly made hamburgers which were incredibly delicious! Excellent and a pleasure to be there!
N. M. H.Was really good. As always!
B. B.Expensive but very nice food and very professional service and helpful and friendly staff would definitely visit there again
M. S.This is one of my favorite places in the area. The food is excellent - always freshly prepared and the portions are generous. They have a wide selection of beers, but I think some of them are overpriced. Attentive staff and quick service.
S. W.Nice burger, okay service. We were seated away from the busy area so were a bit forgotten by the waiting staff and had to wave to attract their attention to order then pay.
M. A.Friendly service and fresh burgers. No comparision to mcdonalds.
R. T.Had the Beetnik burger, it was delicious. Customer service was great, added fresh green chillies to the burger when asked, and garlic aioli dip for the fries, was brilliant!
M. M.Good food - bad service
i went in this place for lunch. In the past i had very good and good service, but this time no. Food still good, not the best but good, but service very slow and confused. Price little bit high for the type of restaurant.
S. M.Great burger. Great waitor, not sure of his name but he knew exactly what we wanted before we asked for it everytime.
E. C.Burgers are a bit pricey for their size but good quality and fries are very average. Service was good with polite and efficient staff.
R. S.Would have got a 5 for service but the chicken in my burger was only warm, but everything else was excellent, I would recommend this place.
L. u.Compared to the low price chain Harvesters and the high quality chain GBK. Byron just can't keep up.
The burgers are average at best. The portions are way too small and the onion rings are fatty as hell
Cannot recommend this chain what so ever
V. E.We waited over an hour for our food but they were lovely enough to give it to us for free. So lovely customer service. It is Christmas Eve so I understand it was busy.
K. K.Cold and burnt burger. Asked for freak shake, received milkshake, charged for freak shake.
The other time I've come it was pretty good however when more than half the tables are full the quality goes way down.
If you do come make sure it's when it's not busy.
K. J.I Really enjoy the buffalo wings here! Staff really cool, helpful and relaxed. Tried the superfood salad with chicken in buffalo sauce did not disappoint! Be back soon!
S.If you love burgers you will love Bryton, their range of dishes are awesome, freshly made, good portions and reasonably priced. Spacious seating available for couples and groups. Friendly staff, I reckon you will enjoy every bite.
S. S.I have visited here a few times and have never been disappointed with the burgers. The usually have a good choice of craft beer too. At times it can get a little busy and the staff can be rushed but the quality of food is never compromised.
J. J.Loved the food and service
G. J.The menu has changed and the price of the burgers has increased as you now get chips with your burger (even if you don't want them). Unfortunately the quality of the food is not as good as it was previously.
E. A.Very good
D. F.We went to byron burger this evening and I would highly recommend this restaurant! Our lovely spanish waitress Jessica was so kind and helpful, funny and very friendly to talk to! Ask for Jessica when you come to visit!!
G. O.Had a lovely birthday celebration meal there, the other day. Enjoyed a great vegan burger. Staff are very friendly.
S. C.Menu and format is much the same as other restaurants in the chain. Situated in the Loft area of the shopping centre. While the food is very good, it's a bit pricey for burgers.
S. D.Whilst I can't fault the food or the service, you can't help feeling that the brand, atmosphere and unique qualities of other (smaller) Byrons are lost in this massive restaurant in the middle of a shopping centre. If you're expecting it to be anything like their Central London branches, then you're in for a surprise!
C. C.Good burgers that could have been better, asked for medium well, got it well done. chips were crisp, the service was fast.
M. D. R.Great burger, especially the big smoke!! Nice fries and milkshakes, the place is too busy and the service very very slow.
G. H.Great food, decent service. This visit was very late on a Tuesday evening so we didn't get to see the place buzzing with people. Would happily visit again.
K. E.Byron is easily one of the best burger chain restaurants, this one is excellent. Credit goes to the staff that work here, they're friendly, helpful and super quick 👍
A. M.Delicious chicken burger. Halloumi fries were amazing. Service perfect. Buzzy busy atmosphere. Totally recommended.
G. R.Always friendly staff and great food, love the additions to the menu this summer. Coke Float highly recommend for 75 pence extra.
N. A.friendly staff, this is one of the few Byron restaurants still running
a.The fries were absolutely delicious!! Was also surprised at how delicious the vegan burger was! What a wonderful surprise!!
C. F.Previous score now revised down to 3 as Byron has gone consistently downhill in subsequent visits. Service is slow, and food was cold.
m. s.Good food and great service, staff were very pleasant for a very busy place..would have posted a photo but ate it too quick!!
A. C.Simple menu, great burgers. The chain doesn't do pretentious food, however the food offered is great and well cooked. There is plenty of choice for all.
K. K.Lovely place to eat. Quick service and delicious burgers. No complaints. You get what you pay for.
A. L.Love the burgers here. Really well cook with chessy fries. Would recommend anyone with have craving for burgers
E. M.Hubby and I had a lovely lunch experience, burgers cooked to perfection and skin on fries tasty. We'll be back soon.
R.Above average burger. Brought out main course before our starter. Staff well mannered.
S. x.Great customer service, with out door tables n nice food. I would go again. Get the avocado n chicken burger! 🤤
A. T.Great food and great service
J. A.Always a great service friendly and helpful staff, and the food is lovely very recommended 😀 👌
N. G.The shopping centre was very nice and big but when I used google maps, it took me a longer way. It told me to use the central line to White City, and then take a bus for one stop and walk 7 mins. Whereas I could've gotten off at Shepherd's Bush and be there straight away or get off at White City and use the same bus to the shopping centre right away.
J. S.Great Food Been Here Several Times, What Makes Me Return Is Their Amazing Hospitality And Great Care With Their Food And Service. Very Welcoming And Fast With Their Food. Monicka, Fabio and Micheal.
c. w.The service was amazing and was very good the chefs need to get more what they do and the waitress/waiter's was very helpful and polite
Y. A.Service was a bit slow but decent food!
J. C.Definitely the best burger restaurant in Westfield. The food and service are consistently good.
It can get a little slow during busy periods.
G. H. d. T.Perfectly nice restaurant, athough slightly on the pricey side. Specially for Burgers, but hey that is Byron's brand. Exactly what you'd expect from a Byron.
R. K.Had a lovely evening and service was really quick. Was served by a waitress named Jessica, who was really bubbly, smiley and helpful and she was very welcoming.
O. B.Been at this restaurant for lunch and an evening out and on multiple occasions and found it to me one of the best burger places I've ever been. I haven't had the beef versions of the burgers but the chicken ones are very very good. Highly recommended. Additionally the staff seem upbeat and welcoming and are very good at their jobs in my opinion. Many thank to Monica for the wonderful experience!!!!!
H. B.Always an amazing experience! Burgers are always fresh and taste great!
A. W.I usually really like eating here, however this time the standard of food and service was nowhere near as good as it usually is
T. F.Fantastic burgers and superb service, my first visit with my wife I will be going back!!!
D. W.Good service, very nice burgers, one of the best. Good place to go with kids as they have good choice of kids menu.
D. B.Pleasantly surprised, damn good burgers and cooked to your preference . But noisy but for a quick bite it's a good option.
S. H.Fast and friendly service! Waitress was lovely and the food perfection. Made my day
D. S.The service was excellent and so was the staff. Burger courgette fries and coleslaw. Lovely
J. L.Amazing burgers.
Waiting staff a little distracted ..Mains were brought out to the table before the starters were finished & then the chips were brought out 5 mins after the burgers ??!!
R. W.The burgers are great, the fries are possibly the nicest I've had, and the shakes are huge and delicious. No wonder i go here at least twice a month!
S.Delicious! Has great vegan/vegetarian options and is also perfect for people with allergies. Staff is really friendly.
M. M.Was my first time visiting this establishment, the staff were very helpful and welcoming, our starter came out almost instantly and was very crisp and succulent! We then had another 15-20 minute wait for our main. I had to ask but it was on its way when I did. Unfortunately my fries were barely Luke warm compared to my companions who's fries were to hot to eat. Once explained this was then changed for some hot fries no questions asked. Turned out there was a large party order. The chicken on the salad was also cold and by that time quite dry to eat. Unsure if they had been waiting with my fries, but was to hungry to complain at this point. Due to the fact we waited so long for our food we were given a 20% without asking from our bill so we tipped the waitress who helped us generously!
M. L.Lovely service, okay music, and most of all the food was amazing, all the right flavours!
S. M.One of the best chain burger joints. Always enjoy the burger, especially as you can choose how it is cooked (e.g medium rare)
N. B.this place was amazing and they managed to keep it secret from my dad that they were sneaking me a bottle of hot sauce so I can buy it for Christmas. I would recommend
S. S.Simple burgers, reasonable prices. Service quality has dropped off a bit over the years, this was previously a strong point of this place.
C. C. 2.Love watchers with my daughter
J. D.Great service. Can't remember the waiters name but he was fantastic. Always good food in here.
A. V.Great hamburgers but unfortunately it might only suffice if you go lunch while shopping but when at work the size leaves you wanting more
i. 2.Our food was delicious and we were very impressed. We were served by Dan who was very friendly and polite.
S. D.Ignore the crowds and the piped music, and this Westfield does have a great selection of shops, from the very high-end (the Village has everything from Mulberry to Dior) to the usual high-street stores for men, women and children. Better than usual bites to eat, including Wahaca and Jamie's.
S. C.Slow yet friendly service. Overrated burgers filled with all sort of toppings to cover the flavour of low quality patties.
C. k.Brilliant service, food was as good as ever for vegetarians. If you have an allergy then they really make sure you get the best out of your requirements. Gets better if you have a corner table to have a bit more privacy as it is an extremely busy restaurant. Staff look after you very well, definitely coming back.
A. K.Another very nice experience at Byron Westfield Shepherd’s Bush. Friendly front of house assistant and waiters, absolutely helpful regarding dietary requirements.
A. P.Very friendly, fast service, decent enough food but you are within walking distance of Five Guys so ask yourself...why would you go to Byron ?
H. H.As always when going there, burgers are great. Well made and fries are nicely portioned.
M. R.Best to book a table, seating is crammed in close together and out on the balcony. Service is good and food is nice.
I. c.Great Atmosphere Loved the Scent Coming from the Kitchen Reccomend highly but seating could be better But that's an Understatement on how Good this place was
P. P.Great service, food was good apart from the chicken was slightly tough
A. S.Nice and clean place for a quick bite. Servers are helpful however, when you do not have a booking they do not seem to be accommodating.
a. s.Beautifull fooddddd,,,
We love this place for burgers and sides
J. S.Really good food and very quick service
W. C. J.Nice atmosphere, friendly and experienced staff. Good food in general the starters was good and Burgers are ok.
A. H.I was a bit disappointed with food quality and portions. It was a busy weekend afternoon and maybe thats the justification, nonetheless it was not a perfect meal.
Staff were really nice and friendly though. You could see how hard they were working.
A. O.Nice freshly cooked great service, all food is amazing
A. P.Quick and efficient service. Delicious burger. I don't recommend medium done, ask for well done.
J. c.Great food and service
M.I go there a lot
Because staff are nice
Burgers are great
And unidays student discount makes it much more enjoyable
A. N.Best Burger and nice waiting staff. Super b.
S. A.Great food excellent service
C. H.A few rude staff but overall not to bad of an experience
Burger were great drink choices are very limited
S. F.Byron are, for me, the best burgers in London. Perfectly cooked and perfectly meaty. The fries are also pretty awesome. Go!
P. B.Nice Burgers friendly staff quick service for how busy they were
E. H.Great Beyond burgers, lovely staff
H. M. J.Great place to gush down one of the best burger and don't forget to end with a tummy filled with their brownie with ice cream and orea milk shake!
Worth every penny ♥️
A. M.delicious food and nice restaurants
H. F.Some of the best food I think I've ever eaten! Would definitely recommend for meat lovers!
E. M.Very nice deal with UNIDAYS, patties are cooked well and the sweet potato fries are quite an addon.
R. C.I love the food they serve and I always go back as the staff are also friendly
J. C.Always eat at this restaurant when we visit Westfields in Shepherds Bush. A great selection of burgers and american food. Milkshakes are amazing!
C. R.Absolutely fantastic service! Will definitely return again. Food was good too. Thanks!
N. P.Food’s OK but service is terrible. Very slow, hard to get attention from anyone and quite unpleasant staff
S. D.You can't get wrong if you are looking for a good burger. Good average
A. Ż.Super friendly customer service
K. H.Food was so amazing but only thing the service is just a bit slow but overall it's good
L. c. a.The food is great and reasonably priced but their professionalism leaves something to be desired. Two of the waiters actually had an argument in sight (and hearing) of the customers. They also have the cheek to include a 10% service charge in your bill (which probably explains why the waiters fight over tables). Sorry but this isn't North America, tips are optional not mandatory here. Moreover given the argument, and the fact they put pickles in my burger when I specifically asked for them not to be included, I wouldn't usually have given one.
S. F.Great service, Burger and Frys cooked perfectly but did find the side salad disappointing considering how much it cost.
J. J.Amazing food.
Staff not so much.
Slow to be served.
C. H.Really good burgers. My favourite is the blue cheese burger. Great service.
A. E.Food was good. Service was very nice but they kept on making mistake with our orders.
L. J.Very good service.
Burger are good, nice meat but a bit disappointed with the bread.
D. D.I can't remember the name of the burger, but it cost £12.50 and it was really nice! It was my first time visiting there. 👍🏽
L. B.Pretty good burger - certainly wouldn't complain. Definitely go for the stacked fries when choosing your side!
J. H.Burgers are very standard. Go somewhere like Patty & Bun or a small burger place for the same money. Ok for a family meal
F. K.Lovely burgers, good staff, good range of beers. And proper medium rare 👌
W.Convenient Location, Fair Prices and Good Choice. An safe choice for a bite if you're shopping in or passing through Westfields
J. R.It was ok, really big place, feel like it loses a bit of atmosphere because of it size. Burger was good, didn't get the slaw we ordered they take blue light card so the bill was reasonable.
M. V.Lovely burgers and staff as usual. Does not disappoint.
R. s.Great service unfortunately bland average burgers. Food portions small for the price
J. T.Very nice food and excellent service from Jaime! Will definitely come back again.
Y. M.Very nice restaurant, the food was lovely and friendly staff
T. R.A bit noisy over the weekend, but great service and amazing Beyond Meat burgers
E. M.Great place, you can sit outside and smoke and drink or sit inside smoke free. Great staff and great food!
J. D.Loved the chicken burger i had
U. T.Lovely food and great service. The waiter Jamie was fantastic
D. P.It was very nice, price was very good for the food. Service on drinks was slow, but acceptable.
M. C.one of my favourite london burgers so far. quite a massive restaurant with a lot of tables in westfield shopping center
R. C.The service was amazing and everyone was super friendly. They were really accommodating to our needs. I unfortunately don't remember the guy's name who served our table but he was fantastic!
A. v.Nice person and good food
D. C.The mashed avocado chicken burger was really good and great atmosphere.
C. C.Great burgers still but the service was bad, as usual. Let's hope the food doesn't slip as well
C. P.Great burgers, good with allergy sufferers, efficient service.
V. P.Very prompt and helpful when they knew we needed to order quickly to catch a movie next door .
G. S.Quite slow service at this branch. Made a telephone collection order, got there and it wasn't ready, waited about half an hour from my arrival. They had to give the food for free because of there utter incompetence
M. R.Great byron, really delicious burgers and a lovely cherry soda. Service was great everyone was very friendly
S. S.Always a good burger, never fails to deliver on taste, service and consistent quality.
A. A.Great all-american burgers with options to customize the right burger .. service is average
S. E.Great food and even got a free one for being birthday!
D. S. F.Amazing burgers and amazing staff, we had such a great time there.
W.Noice. Bbq burger best - add more fries next time babe ;) xoxox
i. c.Perfect place to enjoy food..busy busy that why you should have time when you go there
B. G.Great food with decent pricing. I dine there every week.
T. R.Great service and food was spot on. Great customer services
W. K.Awesome burgers as to be expected from Byron and the service was well beyond my expectations.
J.Excellent customer service, lovely food
C. W.Delicious burgers and good service, would go back if I was at Westfield
G. P.Nice burgers good shakes as usual lovely staff.
T. F.Always good service and the burgers are THE best around.
j. n.If you like posh burgers, this is the place for you. Always exceptional service.
L. W.Halloumi fries were great, burgers, fries and milkshakes were pretty darn good too. The service left a fair amount to be desired but it was busy so can't be too harah
S. D.My family and I were served by a wonderful, attentive waiter called Antonio (slim build/dark hair). Though we waited a little long to be approached initially, Antonio was fantastic- patient, answered our questions about the menu and even advised that as they don't provide hot drinks, that we were allowed to bring our own, which was thoughtful.
We really enjoyed our meal and we thank you for your service!
T. D.Love Byron burger...the sides are a must and if you don't want bread then skinny burgers are awesome!
A. C.Big prices but very small burgers! The good point was the cup with crayons for the children
a. s.Yeah I heard alot about Byron before going so I had fairly high expectations, it was spectacularly average which was disappointing.
P. C.Very nice food. Reasonable price and excellent service.
M. S.Killer cheesy bacon fries, but the burgers were on the bland side. Nice, friendly staff.
T. Z.Nice burgers, best swet potato fries i had.
E. M.Love eating the Byron sandwich....its very nice to have the open plan kitchen to have the opportunity to see our food being made.
M. T.Difficult to find the shops sometimes and I wish there were banks too. All in all very clean and good mall.
R. H.Great experience as always. Food was spot on and the service was great .
K. T.Slow service. Seems like take out gets the priority. Took 10 minutes to get out drinks and 20 minutes in still waiting for food.
C. K.Quite nice! Went during the festive season and they had this Baileys Mint milkshake which was very very good, the food was great for the price point.
I. o.Burger is small but tasty ...mac and cheese balls are the best
E. P.Their customer service was excellent. The prices could be lower, but that was a mall after all.
N. L.Very nice burgers🍔🍔🍔 ...Great service. Well done 👍👍👍
C. B.Good burgers and lovely milkshakes. Very standard pricing
H. A.Best burgers.. i love them.
M.Decent food, but very slow service.
A. M.Great taste 👌🏻
T. N.Staff lively, food is a bit hit and miss but overal tasty.
R. S.Really nice burgers, try the Byron burger. Love their hot sauce too
T. A.Great Hamburgers 🍔 ask for no salt fries 🍟
H. Q.Very average burgers and fries. Nice atmosphere but nothing special.
M. B.Lovely smashed avocado burger. Great fizzy apple drink and fizzy cherry drink 😊
M. G.Love it! Food definitely advised and good price too
N.Staff here always care and are passionate. Great food and service as always
T. V.Amazing as always.
J. P.Food was good. Service ok. Toilets a discrace.
M. O.It was nice, my burger in Richmond was cooked better tho
J. C.Great food, short wait. Nice team
J. B.Burgers were ok, service was great!!
K.Good burgers specially the fries were amazing
Chicken avocado sandwich was good also
Halloumi fries were delicious but needs another proper sauce something sweet
Excellent service
L. R.Good service by the staff that worked here and the food was great and the prices was fair also with a good choice of main dishes & kids meals plus it is child friendly here so that why we came here but however I was disappointed with the lack of variety for the deserts there was only Oreo & Chocolate deserts or milkshake and after eating a heavy meal with a starter you might not fancy a thick milkshake in which I didn’t so I had to do without desert as there was nothing appealing with me however the staff was very helpful in regards to allergies as that was the first question they asked and even got a manager to take the order in which We were impressed with so because of that service that’s why I have given 4 stars food was served quickly after taking the order also so we was impressed with that 😁👍🏾
B. K.Great milkshakes especially when you add malt! Burgers can be as conventional or as unique as you like. Nice atmosphere, servers are attentive and polite.
s. s.Amazing food, excellent staff, great atmosphere!
I would like to thank Mr. Charlie who was extremely patient and friendly on the busy black Friday!
S. R.The taste of the burger is amazing very juicy and fresh , prices are ok , staff was really friendly, the food took long to come witch was a bit 😕 , but overall would come back again !
S. D.Too hot and noisy inside restaurant, but ok outside. Excellent food, charming staff and good service.
F. A.Alejandro was amazing. Nobody else would look up to see if guests were ok but Alejandro attended to us every time without failure. Thank you for picking up the slack of others :)
C. R.Great food and friendly staff, very attentive while we were there for a late dinner.
S. B.Fantastic burgers, great staff. The beer could have been a little bit colder, but that's not worth knocking any stars off for. Also great is their allergy chart. Lessons learned have turned them into a great place to eat.
I don't even mind that they took my name 🤣
L. W.Excellent food friendly staff. We really enjoyed our visit here. Prices very competitive
B. W.Great Veggie burgers with fries included in the price. Also an amazing variety of different fries. My favourite is the Vege stacked fries and the courgette fries
K. Y.very tasty burger and the fries are good too. Service was friendly and prompt.
N. M.Super fast service, lovely food n drinks and cheerful live show n music.👍
The shisha is not so good.👎
S. C.Great burger and very good halloumi chips. Wonderful service.
N. S.Burger was good, cooked medium rare with a nice bit of pink in the middle but overall felt it lacked a bit of flavour. The bacon and sweet potato fries were great and service was very good.
T. S.I enjoyed my time here. Really attentive team and great burgers as usual!
B. V.Food was good but we were not served until about 30mins after we sat down.
A. U.Was a good experience. There was a 10 minute wait but then again it is westfield and was busy.
J. D.Staff are very polite very good experience will definitely visit again. Waiter are very nice. Chiefs can be seen making your food.
A. M.Amazing dinner in Byron as always - the food was great and the service was even better. Antonio took such good care of us- he was welcoming, really helpful and made us really enjoy our meal despite both being exhausted! We can’t wait to come back and see him again!! Thank you Antonio ❤️
P. D.I know that Byron is a popular place and the food was good but the restaurant lacks atmosphere and is pretty messy when you look around. Maybe that’s the style of the decor and I’m missing something!!
J. D. M.Good range of food, I got a burger with chips, and the chips are bottomless, so if you finish, you can ask for more free of charge. The meal was perfect for a lazy Sunday late lunch
M. M.Burger was still good , recommend that with just salad, the chips used to be good but were little dry , and most disappointingly of all they no longer serve courgette fries. Service was good and fast , a little too fast to remove plates when one person has finished. Will give it one more try though.
T. “. H.The service was fine but the food was quite dry in comparison to reviews I’ve always heard of the juicy burgers... mine was sadly the complete opposite
A.Great restaurant with nice burgers but not the best out there. The taste and texture of the burgers can be improved!
R. E.Went on a Saturday afternoon. Was taken to a table quicky.
The service here is really good, it was helpful, friendly and fast. My meal came out within 10 minutes.
The food is great, moderately priced but good quality.
S. L.The service was good and the food was as good as always. Excellent carmelisation on the burgers with nice pink middle as ordered.
S. A.Burgers never fail to impress me and the service is decent even when it's packed. Staff are super friendly and helpful always
S. H.Friendly services and the burgers are absolutely delicious. Can sometimes get very busy.
M. M.Always good food. Staff are decent. Can't ask for much more from a chain restaurant.
Y.Quick and friendly service. Also the burgers were tasty and filling!
D. D.Lovely service, excellent burgers..
L. A.A very lovely meal and the waiter Antonio was very welcoming and made sure everything was to our satisfaction at all times as well as asking if there was anything else we required even though the restaurant was busy.
M. S.Great customer service atmosphere and food.. what else do you need?!
S. L.I deeply recommend this place, so far the best place in the shopping centre for Burgers and milk shakes.
C. M.The mac anc cheese balls covered in blue cheese and buffallo sauce was amazing.
Burger was good. Service was fast and the price was reasonable!
F. X.Firendly staffs and delicious food. A better place to rest than the food Hall downstair.
M. C.Great service and chicken burger was delicious but bottomless fries are pointless as I could barely finish the whole meal.
N. B.Delicious vegan milkshake! Tasty food, very good customer service ! Thanks!
C. A.Had a lovely experience here this afternoon, my friend and I took our toddlers one aged 2 and the other 3 along with us to eat, the staff were so friendly, welcoming and understanding of the kids running up and down , and at times causing a mess , lol food was very nice too!The sweet potato chips were delicious and the apple juice very refreshing, Antonio and Hannah very good customer service ! 😀
J. C.Burgers great, sweet potato fries ok and choc/strawberry shake ... awesome . Good quick service too.
B. p. i. t. k. t. s.Had a burger with chips and onion rings with a bottle of prosecco. Have to say the onion rings were very greasy. Otherwise I would have given 5*
R. F.If I could, I'd give this place 10 stars, I would.... Food was great and the staff were polite and friendly
J. T.Chicken burger was pretty good.
Staff were lovely.
K. A.The chicken burger was good. The beef one was bad. Service was very bad when I asked him which good you have and your advice he said you can read the menu 😳
K.Very good food and good service, Luca specifically was great.
G. L. M.I tried many places, i dont want talk about burgess because they are insane good. Plus the variety of vegans they do. I wanna make time to talk about the chocolate mikshake. #omg. Is the best best ever. I love Byron specially the One at white city mall. Well done. Sometimes pink and juice.
J. S.Good efficient service considering the size of the place and the constant flow of hungry shoppers. Definitely one of the good Byrons!
A.Plant based burgers and bottomless fries plus customer service that's unfxckwithable to top it all off.. 10/10 would reccommend.
G. J.good food and very tasty, staff helpful and polite
J. A.The Burger was good but some if the waiters are completely incompetent very bad to business, need to work on customer service.
F.Very polite and attentive staff, service was efficient and very good. Relaxing atmosphere.
U. O.The one with the beard is an amazing chef and would love to go here again! On Tuesday, my burger was done perfectly and the chips were lovely! Would definitely go here again whenever he is there!
S. M.Decent meal. Also provided a 30% student discount
F. N. (.11 of us went there for my daughter's birthday lunch. Called them up on the day to book, no problem at all. The staff were very friendly, helpful and attentive. They paid special attention to the allergy requirements of the group, which is great to see. The food arrived quickly and was really tasty and nicely cooked. Everyone left happy and well fed. Would definitely go back again! 👍
M. J.Had forgotten how delicious the burgers and chips at Byron were. Macaroni cheese was a big hot with our 2yr old.....so delicious that when we got up to leave he started eating them again and didn't want to leave until he was completely full and about to poo 😂
G. “.I thoroughly enjoyed my whole experience here. The service was excellent, the food was plentiful and it wasn't over priced for what you got.. got my recommendation 😊👍
T. K.I don't usually go burger places but I have heard a lot about this place so I thought I'd try it out. The restaurant is huge, service is good staff is welcoming. Food is not bad, I've had better beef burger. Place is okay for a quick bite.
S. T.Super friendly staff, very quick to take us into seating.
The wings, bit dry and hardly any meat on them.
The halloumi fires was very nice.
B Rex burger - very tasty.
T. R.It was a nice afternoon treat, getting back into the feel of normalacy once again.. Went there early last year.. Really enjoyed it.m
A. S.Great burgers and Milkshakes, despite being busy, good service.
A. N.Nice burger bur service was a bit hit and miss.
A. G.Service was excellent. Food was delicious couldn't fault it. Will be visiting again 👍
M.We went to Byron Westfield last week for dinner. It was my first time at Byron. I liked the premises bright and cheerful set-up. The host welcomed us and sat us at the area overlooking Amazon-4star. I am being specific to single out on the wonderful team assigned to that area. Although they were busy, when they come to us they were apologetic and very friendly. I was tired from jetlag and have a decreased appetite. I explained to the staff (lady) if I could order a kids meal instead and she was happy to oblige. I appreciate the flexibility because I always try to avoid food wastage. We finished all our food - B-rex, cheese burger, classic burger, kids meal mini classic with salad, onion rings (everyone's favourite!) and three types of fries (all fried well) plus drinks. We could see the chefs hard at work in the open kitchen. It's a back breaking job but the chefs hustled about to feed people quickly. It hasn't been easy for everyone during this pandemic. I am grateful to everyone at Byron Westfield for a comfortable dining experience, thank you very much! Cheers, Morgan.
R. L.Great food and really friendly service! Didn't even need to wait for a table.
E. D.My son is a major fan of this food spot. Service is always friendly with a smile. Food comes quickly. Sadly I always find I'm fanning away little flies. I been a few times and thought maybe it was due to the summer. But it's still happening. I just wonder if this will ever be sorted. Im not sure I will attend this branch again for this reason
O. A.Proper beef burgers. Cooked exactly as requested. Well worth the price 👍
M. P.Good fries, c rex was slightly overcooked I think. Bun appears to have shrunk in the wash. All 3 of us noticed how small they were and how they struggled to contain the contents. Vanilla shake was great though. Byron used to be my favourite, maybe not anymore...
F. A.One of my best burger places in London.
S. W.Good food but the service was poor. The server almost forgot we existed and we had to ask his superior to get him to let us pay. I understand he was busy with making tables but serving the customers ready to pay should be a priority. We waited 30 mins just to pay. Won’t return, will probably go to another Byron for their food
N. G.We went for dinner and it was busy and quite noisy in the beginning of the meal, which is what you can expect from a restaurant in a shopping centre to be fair.
Other than that food was great tasting and very nicely presented.
But what stands out the most is the amazing service by our waitress Jessica "the malagueña". We had two allergies at our table and her knowledge of the menu was impressive which allowed her to make great and appropriate recommendations. She was nice and super friendly, and always professional and efficient. When I got there I was in a bad mood and in 2 minutes of conversation it got better. She just has a vibe to her and she is amazing at her job. Well done!
N.Reuben Burger and Buffalo wings were out of this world! Staff friendly and attentive.
G. S.I like the fact that their menu has now got more burgers for vegetarians. The Cali burger or the beer batter cheese burger are very nice. If busy it can be slow, but when it is quiet it is fast. The sides Mac and cheese or sweet potato fries with a soda on the side. Do keep the veggie options....
N.Great burgers! Loved both their chicken burger options!!
A. M.Sorry to say but this just wasnt good. Wasnt cooked and prepared properly. Took so fast to make couldnt trust it. Dont bother to go here. Honest burgers and gbk serve better burgers. Dont make the wrong choice and read my review. Cheeers! I hope the review helps!
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