Reviews of Jerk Shack. (Restaurant) in London (London).
Jerk Shack
34 Roehampton High St, London SW15 4HJ, United Kingdom
Description
Information of Jerk Shack, Restaurant in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.
Map
Open hours of Jerk Shack
Sunday
Closed
Monday
Closed
Tuesday
12–10pm
Wednesday
12–10pm
Thursday
12–10pm
Friday
12–10pm
Saturday
12–10pm
Reviews of Jerk Shack
M.It was a lovely experience, the food came out quickly, and was well done. Friendly staff and welcoming business!!! Would recommend to everyone, definitely coming back soon!
L. L.Come on Jerk Shack, cooking Caribbean rice and peas with with easy cook rice is a NO NO please do better next time.. basmati only!!
G. W.Good flavoursome authentic food served in tradition styled surroundings
. Owner Marsha had none of the lackodasical attitude which can sometimes affect some of our black owned businesses. In fact she was exceptional in her service and went out of her way for us.
I would highly recommend! We left there at 4pm. It is now after 1am and I am still full! Great portion sizes, for even the hungriest of bellies 😋
G. O.An experience of 2 halves in which one half we were served food that was not freshly cooked and the sauce was weak and the 2nd half when the manager arrived, the food was fresh with very tasty sauce. The waiter ERIC should be given the award of best customer service. He was very polite and accommodating to our demands. This did not fluster his demeanour as he remained calm and professional. Met the manager and she was lovely too.
M. B.Love this place , eat here regularly!! Jerk Shack catered my son's special day last weekend (Goat, Oxtail, Pepper steak, Salt fish fritters and all the other trimmings and lushness from their menu).
I cannot give enough praise for standard of food, service and the loveliness of all staff and management. Nothing is too much trouble. They made our day even more special.... and lot's of full, happy tummies!! Jerk Shack "You're the best".
K. T.We booked this restaurant for a birthday party for a party of 36 persons (mix of adults and children) and we had a good experience. It is necessary to contact the restaurant to assist with a party of this size and would recommend that if a party of this size is to be hosted at this restaurant, then it should not be for more than 30 persons for sitting, and no more than 25 if you want to do dinner and socialising/dancing, due to limited spacing.
The food was lovely. We had to organise our food prior to the event, to assist with the kitchen orders. As a large party our options were a £25 two course meal - starters and main with a complementary punch (alcoholic or non). The choices on the £25 main meals were jerk chicken, curry goat, coley fish and chick pea curry. We had a £35 two course meal option, with starters, the complementary punch and the option between the meat platter (half jerk chicken, lamb ribs, fries, corn on the cob and coleslaw) or the fish platter (whole jerk lobster, whole snapper fish, peppered prawns and festival). The starters for both were jerk honey wings, BBQ wings or a pattie (beef, chicken or vegetable).
The general consensus from the party was that the food was good and good value for money.
The chicken starters we had were full of flavour. We were a little shocked with a single patty given for a starter, but due to the size it was acceptable.
The restaurant is known for its jerk chicken and it had enough spice for the enjoyment of the food. Be aware that the jerk chicken is good directly on the pan and there will be some redness to be seen, but we were assured that the food is cooked. The party organiser requested for all the food to be cooked well-done with no pinkness at the organisation stage. Despite this, several persons asked for the food to be sent back to done again, however when it returned, people were not convinced as the colour remained and ate around this. The platters were wonderful, in particular the Jerk Chicken and Lamb ribs. The Lamb ribs were the favourite of the party - they fell off the bone! The Lobster platter was lovely. The snapper fish was the favourite on this platter. The lobster could need some more seasoning inside, but the sauce was good! The party was very happy with the portion size of the platters and it made the night. We were happy we could take away what food we could not finish.
The £25 meal option food size was OK. The curry goat meal option could have been more. We had to ask for more meat to be put on the plate of these dishes, but all other options were acceptable in the size.
The let down of the evening was the timing and organisation of the service. Whilst we had asked the restaurant to hold back to the service time for 30 minutes, the food was not delivered out until a hour later. Unfortunately one person did not have their starter delivered and it did cause an upset as the person wanted to enjoy the whole experience; thankfully this oversight was removed from their bill by the end of the night.
For a party this large, more staff was needed and a little more co-ordination so that the party could flow without need of assistance from the party coordinator. It had to be highlighted at the beginning of the event that with a party of that size, the restaurant needed to be closed to the general public. This was accommodated for, in particular as it was mentioned between the restaurant organiser and the party coordinator.
The restaurant did the best they could under the circumstances and we were extremely grateful for their work, and appreciated that the group service charge was not charged. The staff who were there were extremely helpful and patience.
We appreciated that the restaurant gave cards to the persons of honour and colour coordinated to our theme. One great thing was that we had use of the music system for the night which allowed us to set our own atmosphere.
We can recommend Jerk Shack as a great place to eat and have a party. The food is great and the well worth the money for value! We look forward to visiting again!
M. O.Okay so I will be honest. Staff are brilliant, very welcoming, polite etc. Environment is nice, good music in the background and decor is reflective of the carribean. Stewed chicken and rice and peas was delicious. However, fried fish was ridiculously dry, coleslaw was not home made, callalloo was tasteless. Macaroni and cheese was tasty and so was the curry goat. Would eat here again but would only order particular dishes.
L. W.Not a place I'd visit again. There was only one member of staff - he was very helpful though. My food was cold and the wings tasted funny. The rice was nice and those who had fish and jerk chicken were happy with it.
There wasn't much from the menu that was available.
J. J.I went there with my husband. The staff were very nice. The atmosphere was very nice, warm and friendly. The background music was also nice, not too loud enabling you to have a conversation with the person you're dining with. The food stated delicious and very generous portion sizes too.
The decor is nice too. It's a small intimate restaurant offering takeaway and delivery service too.
A must place to visit either for takeaway, dine or even just for a drink and very easy to locate.
C. K.Just had a tasty meal...curry goat and my partner had Oxtail and rice! It was yummy...only downside was; no atmosphere or people in the actual resturant 🙈 I'm guessing this business is more successful as a take away but the place has SO MUCH potential!! I wish they had a nice bar area... dim lights...modern deco and loader music music music ! Perfect location... come on promote this place to the mac and get some bums on seats 🤗.
One last thing... the eating in prices are wayyy too high. With that said we will be back, fora take away 👏🏾💪🏾🤛🏾
L.NO MORE READY MEALS FOR DAD!
Recommendations from my Dad -
Stew chicken YES!, Red pea soup YES! Fish (all styles) BIG YES!!
Thank you so much from Dad and me!.....my father is now elderly and hated eating ready meals that care agencies "cook"....I spoke with Jerk Shack, and now they prepare and deliver a full meal daily, always made with love. I pay a discounted price weekly in advance, my dad is delighted and I can breathe a sign of relief.
It varies daily so he doesn't get bored, this week he had stewed beef with rice n peas, today he had soup, and they include little extras like fried dumpling, coleslaw, plantain or surprises like carrot cake.
They also note what he likes or disliked (he didn't like the curry goat but adored the stewed chicken!) so that they create a menu he enjoys. He has already started looking healthier, and I am unsure about other peoples experiences with deliveries, but so far (2 weeks daily) the carers have said it has always been on time.
@Marcia, Ronnie & Lisell - Thanks again, I truly appreciate your support, knowing my Dad is eating again is such a relief. THANK YOU! x (ps he loves it so much he eats with his eyes closed!!)
J. O.Only good things to say. The food was really good and the prices were reasonble. It surpised me a bit as usually carribbean shops are on the expensive side. the potions were good and tasty. The layout had good aesthetics. A hidden gem to be honest
K. A.Just made a purchase from Jerk Shack. Was welcomed by a very friendly owner who has good food and a great persona. Getting up and running at this time is tough but you were welcomed with the scent of seasoning and spices.
S. B.my estate agents Haart enjoyed our office celebration there. Great service good cooked to perfection and generally a great dining experience/ atmosphere. I've been a customer for the last 2 years and will continue being a loyal supporter. Well done chef!
T. S.I ordered via an online food service and was really looking forward to this given the positive reviews. However, the rice and peas (I realise now this is in fact kidney beans) was really dry and the beans were almost dehydrated. Sadly the chicken was almost non-existent, I'd honestly say that most of the chicken portion was bones and skin. The bones in fact were splintering off inside the chicken which I nearly choked on once or twice. However, positives were the chicken I did eat was tasty and the sauce was good. In addition, I ordered the Mac and Cheese, while the portion was small, it was in fact tasty. However, I would add that the pasta was not in fact macaroni but penne, so perhaps penne and cheese may have been a better description. I probably won't order from there again sadly.
J. M.It was by chance that i came across the jerk shack, and i must say it was an extremely pleasent experience. I recieved a very warm welcome and the food is true Jamaican cuisine. The pepper steak and curry goats tastes very similar to my grandmothers. Highly recommended.
K. D.We love Jerk Shack! It's our go to place when we can't be bothered to cook. Its home-cooked style good food. generous portions and very reasonably priced. Staff are lovely too.
A. L.Brilliant service and venue. The staff were warm and welcoming. I left will my belly full and satisfied, I had to take a doggy bag home. I'm already planning our next visit with the family.
M.Food is fabulous especially the pepper steak. Staff are really lovely, friendly and help create a great atmosphere. I have tried everything on menu and loved it all. Yummy!
B.It was a nice little place and the girls working there were very friendly, which goes a long way these days. The food was really nice just some of it was a bit dry otherwise I’d definitely recommend 🙂
N.Love their ackee and saltfish with fry dumpling - my lunchtime favourite. Clean toilets Friendly staff. Free unlimited parking (evenings). Close to bus routes.
I. W.Delicious food, friendly owner and staff.
H. o. S.We ordered both the jerk chicken and the goat. Both, were excellent.
Service was professional.
Would definitely recommend.
M. F.Ordered for a delivery to my family member. Really helpful and great customer service. Especially to the lady on the phone as it was her first day. Thank you
J. S.What a little gem! If u want truly wholesome soulful food this is your place. We had a groupon 6 course deal everything that we tried was scrumptious. Love it :)
G. D.Every time mi cum a England a deh so mi get mi food. Mi Nuh really eat out a road an mi funny wen it cum to my food but The Jerk Shack a mi place, it clean, di staff dem a friendly and well presented and di food nice mi a tell yuh! big up di chef yuh a gwaan good!!! As soon as mi land mi affi go get mi snapper it come like real authentic Jamaican food! JERK SHACK number one inna Englad and mi major mackeral a seh dat!
D. A.Excellent home cooked food. Best in the area by a long chalk. Honey Jerk wings, Chicken stew, Curry goat, plantains, all veyr good.
n. B.Great food, great service and the vegetarian option for me was the best :)
N. N. T.The food was good, I never ordered a lot but what I had was Good! I would definitely go back to try other things on the menu.
A. P.Food quality is great and service is amazing! Loved a girl who's name is Marsha - very friendly and talkative, definitely coming back again!
i.Service and stuff was excellent , had the oxtail with rice and peas food was great could do with some more sauce but apart from that brilliant place to eat.
S. S.Superb jerk chicken and curried goat. Meat falling off the bone. Perfectly spiced. My only regret is that I ran out of room before I could try a patty!
l. s.Exceptional customer service. Willing to go beyond the call of duty to provide an honourable food service and ensure customer satisfaction.Tantalising good soul food would highly recommend.
F. S.Had a lovely meal this evening 😀 oxtail rice n 'peas callaloo my partner had Sea Bream , festival and coleslaw all very tasty !! Would definitely recommend this establishment 👍🏽
E. ..Bought the Groupon voucher, food was good however was little dissapointed with the six course or more like six dishes we received wont be going back.
J.Great food, great people, great service.
I had a small birthday party here in the private dining area and they really went that extra mile. Thank you!
J. M.Last night i ordered oxtail rice n peas callaloo and chickpea curry.
It was really delicious
J. 7.Best food Ive tasted for years. Great food, quality. Shop is very clean and friendly staff.
c. n.Were do I start......Well the staff are very friendly was expecting a lot from Jerk Shack but left wanting to go to Macdonald's...... Not going to bore you with the details but..... Jerk Shack you need to step up your game.....would not visit you again lefted very disappointed.
E. R.Ordered a take away.... Food so fresh, hot and tasty.... Just like home cooked food.... Would defiantly recommend jerk shack :)
N. I.Staff are very friendly and polite. Enjoyed the Jerk chicken and beef patty was delicious.
j. w.Wicked place for Caribbean food - jerk chicken and curry goat are my fav . The Guinness and pineapple punch is 100% worth a try as well.
L. C.Amazing place definitely worth a 5 star . The food is delicious 😋
A. L.The staff are very helpful, customer service excellent and the food was amazing. I will be spreading the word about this hidden gem.
J. L.Great food. Friendly staff. Can't wait to order food from their app.
H. Y. W. Y. H.Excellent food and a good wholesome family business. Their jerk chicken is the best!
G. B.Very nice food. Great bloke.
D. B.Great Jamaican food unless you want pork . Plantain is good .
S. S.Friendly and genuine staff.Amazing, authentic carabbean food.You can feel the carabbean vibes!
S. G.Amazing food ! Eric is a great guy and I highly recommend it!
E. M.Loved the curry goat, it was boneless!!
E. E.A great place to be at, good food, drinks, atmosphere and service. I recommend anyone to go there asap
C. T. (. T.Food was good, friendly service, would order again.
P. I. W. C. O.Best kept secret in Roehampton.... lunch time specials very good value.
A. B.Great value student deal and with tastecard fantastic meal!
J. M.Not bad but need to improve the quality of foods and service.
R. T.Really nice Caribbean take away and eat in. Good vybz
C. J.Good food, quick service. Staff are very friendly
C. A.Excellent food, made even better by the excellent service
B. P.Enjoyed our meals, will definitely be returning
R. C.Great food, great vibes. 5 star
I. O.Good customer care and great food, nice and tasty.
y. a.Great food. Great staff. Go now.
L. N.Generous portion, delicious and lovely staff
A. 2.Friendly staff good service tasty chicken
C. D.Delicious authentic Caribbean food.
M. M.Really nice food and nice staff.
R. L.Great West Indian food!!
E.Not bad
M. L.Great place great service great food!
L. G.Its okay, probably not worth it
T. R.Good food as I remember it
L. B.Enjoy the authentic atmosphere and food
l. h.great food great service
L.Nice
H. A.Jamming
B. Q.Friendly owner and staff
k. c.Lovely food
J. A. J.(Translated) Food of the day and of very good quality
(Original)
Comida del día y de muy buena calidad
J. P.
S.
D. A.
T. R.
M. W.
L. D.
A. j.
k. g.
A. W.
D. M.
F. A.
J. R.Contact
Photos
