Reviews of KFC South Kensington. (Restaurant) in London (London).

KFC South Kensington

2532 Reviews

224 Comments

Restaurant

Fast food restaurant

Chicken restaurant

Chicken wings restaurant

Fried chicken takeaway

Takeaway

81 Gloucester Rd, South Kensington, London SW7 5BW

Description

Information of KFC South Kensington, Restaurant in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of KFC South Kensington

Popular times

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Reviews of KFC South Kensington

H. A.

Nice staff fast reasonable prices the staff Bly bad thing it’s not HALAL food

A. T.

One of the staff members (mustafa) is very helpful and kind but they have a limited stock

S. H.

I am not impressed, but the cherry sundae vas good.

S. E.

Friendly staff, central place and reasonable waiting time of service.

D. S. (.

Great place to eat! Love the seating space downstairs.😁

C. C.

Basic KFC - looks much nicer now as it was recently redesigned. Looks cleaner too.

n.

Hard to understand the lady behind the counter but tasty none the less

L. H.

The place is understaffed. The seating area smells horrible, and the bathrooms were a complete mess.

P. K. R.

Zinger burger with French fries and a drink would be a good choice which cost one pence less than 5 pounds.

D. T.

chicken is good, service is prompt

G. C.

It was decent enough, Australian KFC is still far superior

J. L.

Staffs are just gentle and helpful for fast food restaurants standard level. Plenty of sitting space on the basement floor. Clean toilet. However, fries were bit dry and not fresh as I would expect.

f. b.

Polite and quick service

J. S.

Great location! Friendly staff. Was served a bit late!

O. H.

Tipical KFC restaurant Only 3 starts due to the stench in the toilet area!

S. S.

Fast service although the self serve machines went working

H. S.

Good service

S. D.

Handy for the tube which is right opposite. 90 seats available downstairs.

A. S.

Good chicken. Good price. Food was hot and yummy.

M. H. R.

Food are good. Cozy sitting place.

F. (.

Nice and clean, good service!

S. Z.

Has vegan imposter chicken burger. It’s good. It’s vegan

T.

Fast service. Great food.

D. M.

A KFC as expected, it's open late but the downstairs seating area is normally closed late in the evening.

D. I. S.

Cosy large space to eat downstairs. The staff is very friendly.

O. A.

Nice and juicy fillet , but expensive regarding the portion

S. G.

5 star for being KFC - The food 3 for the location and seating

C. H.

Took ages to get food . Was clean and tidy tho

N. H.

Long queues, they get the orders wrong sometimes and the quality of the food have decreased since last year.

B. S.

Spend some nice time..hot and spicy meals. I loved it.

N. N.

No Wi~fi For the rest it's a typical fast food.

J. T.

Usual fast food standard. Seating only downstairs.

M. R.

Amazing vegan burger. Pleasant staff.

B. O.

My online order was easy to place. And once I placed it didn’t take long to be delivered. Food was exactly what I ordered. And I enjoyed eating it. Great service. 👍🏾

M. M.

One of my favourite fast food stops

W. F.

Quick service. Seating is in the basement which some people might not like.

A. G.

Food and drink good.

R. C.

Nice place and delicious chicken as always.

G. R.

Love KFC...even though I shouldn't

A. M.

Not great hygiene, burger wasn't prepared very well

S. M.

Nice location and good staff behaviour

D. P.

KFC is a guilty secret. I go about once a year..

Q. O.

A lot of pressure on staff but quick service

K. H.

Love the staff and food always fresh

V. U.

Good one!

L. M.

Polite staff, fast service, reliable good food

D. D. W. f. L.

Terrible fries. Not so crispy chicken.

G. J.

Great place

V. M. G. S.

A quite cheaper place to have a meal but burritos are not so much tasty.

L. A.

Good location, plenty of room to eat downstairs

m. k.

execellent service

H. C.

The chicken is salty Quick service.

D. W.

Very good service quick

L. N.

Good food, nice service, Clean.

J. B.

New vegan burger is incredible!

J. L.

Much improved renovation and cleaniness is very good with a dedicated service person downstairs. As always staff are very helpful even when busy. Happy with my KFC here :)

M. B.

Not bad as a fast food restaurant

W.

Finger lickin Good

S. A.

Quick clean. Tasted exactly how it should

n. g.

nice chicken

f. q.

Good quality food and good prices for central London

e. j.

Biggest wings in London

S. G.

Better chicken than what we get at homr

H. A. O.

From the order to delivery like UNDER 10 min.

S. S.

Now.. the spicy chicken wing are the best

A. E.

Great seating area quick and easy

t. g.

Half the staff don't seem to know what they're doing. More delivery drivers than customers makes the place crowded and orders take longer than they should.

Z.

Saviour for the revision night at Imperial, the bringer of spicy wings, needless to say

C. L.

More tastier than Philippine version

R. N.

Fast service and very tasty food

s. e.

Nice eating joint. Parking available.

L. W.

Clean enough. Nothing exceptionally good or bad.

V. S.

Staff friendly, store clean.

L. S.

Ordering takes a while. Rest was ok.

S. G.

Wasn't so warm at the eating area

M. W.

This place is cleaner than the Notting Hill branch.

T. C.

Nice place, seating in basement though

C. V.

Popped in whilst in the area recently. Can say it was far superior to our local branch of KFC. We had the 10 piece family feast and were given a proper selection of different pieces of chicken unlike in our local branch where unless you specifically ask you'll just get thighs and drumsticks. Also seemed to taste better as well.

y.

Finger licking food, can't stop eating!!!

K. T.

Very clean good staff

N. P.

Bad service, even for a KFC

W. S.

3PC meal please! With gravy

M. J.

Good fast food for lunch

A.

KFC is KFC! You either love it or hate it.

Z. I.

sitting are in the ground floor like as a graveyard

p. s.

A bit dirty as nobody was cleaning the tables

A. A.

Service is abbot slow. Needs improvement

M. M.

Ok for fast dinner.

S. L.

Good taste and service compared to some other outlets

F. M.

Halal food at a good price

S. P.

Quick service

R. L.

Do not take amex.

A. I.

It’s finger licking good

S. K.

very good place for eating

P. x.

Great people to work with!

Y. C.

Nice food with reasonable price

n. t.

So good

M. L.

Just food! Easy and fast

A. Q.

Good place for a quick meal

s. h.

Slow and the place is tiny, had to remind the staff twice they forgot my drinks

A. C. B.

Fast and tasty

l. a.

Nice stuff

J. I.

Yea cluck cluck finger licking

o. c.

they killed me

B. S.

Its same as every kfc

G. j.

Is ok for a quick bite

T. C.

Good

B. E.

Good place

M. D.

Good place to get a meal !

M. M.

Its a KFC whats not to like 👍

V. U.

Good one!

R. P.

The food was nice and fresh however I waited over 15mins to place the order and another 20mins for the food to be ready. Definitely need to improve serving and preparation times.

D.

Good food and fast service

F. N.

Just like any other KFC

S. C.

Good Quick and easy.

T. B.

Quick and friendly service

P. K.

The Gravy was very groovy

S.

Very nice

S. P.

Nice and tasty chicken 🍗

Ν. Α. Υ. Ε.

Chicken with Bbq. I love it

A. A.

Good

R. C.

HOT WINGS

M. S.

By far the fanciest KFC I've been to - super quick service, and the staff member called my partner "madam" and asked a few times if there was anything else we needed. Couldn't fault them - lovely KFC and I'd recommend it!

m. m.

Food good

N. C.

Its KFC what more could you need

O. O. T. O.

Good customer services

S. H.

KFC is the one, this is no exception.

M. H.

Quick, clean place

K. K.

Typical KFC

E. C. V.

Good and cheap food

A. C. M.

Exceptional!

M. o.

It's KFC

E. N.

Good taste

F.

Tasty burger and Nice location. Not far from Freetown too if you know what I mean for the Puff lovers

C. H.

It ok

D. M.

Ok

k.

Kentucky Fried Chicken

M. B. J.

Sao antipsticis

A. A.

Busy but nice. Too many tables down stairs. Customer service is good 👍 👌 😊. You can use the KFC app for offers and discounts as well.

B. O.

My online order was easy to place. And once I placed it didn’t take long to be delivered. Food was exactly what I ordered. And I enjoyed eating it. Great service. 👍🏾

S.

Great experience, good collection of food, reasonable dining space in downstairs.

G. S.

Probably a newly refurbished place, so tidy and clean. The chicken was nice too, I am sure they cooked/fried at the moment, tasty and crispy. The only thing I didn't like was that when leaving going through the stairs there was one of the worker cleaning the steps one by one with her hands. Does KFC not provide mop to their stores and employees? It looked to me like a scene from the XVII century. Not good to see.

n. d.

Great place and enough seating for dine in.

T.

Fast service. Great food.

D. B.

Honest David's reviews. Took the wife and grandchildren there when in London. Nice and clean. Typical KFC...but why have they changed the chips...french fries are much better. All in all good place...gets 4**** from us.

A. S.

Everything was good, my meal was made quite was & it was tasty. Basically a casual KFC. Only downturn is that while I was eating some homeless person came and started touching me and begging for exchange to different currency.

P. A.

They were busy. Staff members were difficult to understand through the protective screen. I know we were in the premises late, but service was poor, and one member could not be bothered to make wraps, so told another member that they had run out wraps, which was not true.

S. T. R.

Nice simple vibe, bossman is chill, deals are fire, chicken is peng and skin is bare CRISPY, but could do with some raw sauce, chips are 2/5, hot wings absolutely next level, 27/10 would come again

J. D.

Tons of seating was very clean and lovely food

D. N.

For fries, need more bit dry. And for sauce, need to ask to attendant. The problem is, if long queue, need more than 1 minutes only for the sauce. And even I dunno they have hot sauce or not because attendant just give me tomato sauce and they looked very busy or don't care for some compliments. I dunno why they hiding tomato and hot sauces?

R. W.

Was better then berger King next door and cheaper

P. C.

Quick service, and they get my order correct everytime so far. Place is clean and tidy. Plenty of seating below. Disabled customers will have trouble accessing this store.

H. J.

Good quality and nice timing. The hot chicken wings are awesome. Packing too excessive for such a small order.

A. C.

I love KFC in Earl's Court their food taste great! Exact amout of ingredients that makes the food delucious! The staffs and the deliveroo are faster and friendly delivering foods for a hungry stomach hehehe!!! I wonder why KFC in Gloucester road is not the same taste..

J. J. R.

I took the food there. It was well prepared, fast. Nice staff. Everything ok.

S. D.

A standard KFC. The food is decent and the service reasonably quick most of the time. Sometimes there is a long queue, but it's understandable considering the store is in front of Gloucester Road Tube Station. Plenty of seating downstairs.

L. H. N.

This is my first time at KFC and the vegan burger was so delicious! So sad that we don’t have it in Spain. Really nice and fast staff.

M. K.

Long queue in a very small store and a busy location. Staff were under pressure have to deal with delivery and instore orders. Need a lot more organisation.

F. F.

It's like any other KFC. The queue was not so long, considering it is in front of Gloucester Road Tube Station and there was a lot of free places to sit in the downstairs floor. Really nice for a fast and cheap snack.

S. B.

Was served a bum with black and green underneath. I took it back to the counter, no apology, they cooked me a replacement one and said it was the toaster causing it?!? The replacement turned out to be the wrong order but I ate it and hated it....somebody else got mine!

D. K.

Food here is always good but the service is unpredictable. Sometimes I get servers who get my order completely wrong, sometimes they can be very rude and won't give me ketchup, sometimes they can be very quick and nice. So it's up to your luck really.

R. P.

I am from the United States the chicken was very close to the colonel's original recipe. If you dine in you have to eat down stairs it wasn’t air conditioned but bearable.

N. X.

the staffs here constantly mistaken my drumsticks with chicken breast... Also not sure why UK KFC is so much worse than KFC in China, sometime UK KFC doesn't even have ketchup and salt to provide to its customers, while KFC in China offers a wide range of foods and drinks.

r. s.

The vegan burger amazing :) every time I order a non veg burger such as zinger seems like the chicken is glued together not a breast just bits of meat pressed together

H. P. (.

Downstairs seating via stairs only. Good service and food quality, though toilets could be much better. Can get very busy during lunch and dinner.

J. H.

Delicious food! I've never eaten KFC before because we dont have one in my country. I absolutely loved it.

A. C. (.

Food is good but staffs are not too friendly. The vibe in the shop feels a bit strange.

S. T.

I waited twenty minutes to be served.

J. L.

Staffs are just gentle and helpful for fast food restaurants standard level. Plenty of sitting space on the basement floor. Clean toilet. However, fries were bit dry and not fresh as I would expect.

R. A.

There is a good bit seating downstairs that hard to notice

Z. P.

KFC is never the best and definitely far from the worst food place you can find in London. If you fancy some fried chicken, then you can't go wrong with KFC. If you have never been to KFC then make sure one of the items on your bucket list is the original recipe.

D. S.

A KFC like any other. They got my order correct, but I saw a couple of people that got stuff they didn't order. There was a rather extensive waiting time too.

F. C.

Really good location and service.

A. L.

Ok in general. Seemed like everything was a mess for the employees. Burger was good but chips need to improve a lot.

M. C.

Delicious food and the service very fast..toilets need a bit of attention..

K.

Service a little slow but great seating area downstairs, hygiene and food was great.

C. C.

Tried new Vegan imposter, it's not bad, but couldn't help but notice they really skimped on the sauce on the burger.

s. a.

Good and quick service

M. P.

Very slow and disorganised staff. Had a big argument with some delivery drivers in front of customers for about ten minutes. Food was cold when it eventually was ready.

D. L.

The place is well kept. We went in and went downstairs and ordered using the table service. The food came somewhat late considering this is a fast food place (probably 8 mins or so on a reasonably empty restaurant seated customer wise). Also table service forgot to give condiments when the food was delivered (no ketchup, mayo, salt etc). what's the point of table service if i have to traipse back upstairs to ask for sauces? took 5 mins of queueing too just to get those sauces as the staff were busy looking at machines instead of watching the new arrivals. It would be much better if there was a station downstairs with the condiments / napkins / spoons etc available vs having to make customers go back upstairs, wait and ask for more / missing stuff!

T. M.

Had better service from other KFC's. Needed air conditioning in the seating area

W. S.

Asma malik is the champion of customer services. Kfc need to employe more people like her.

J. C.

Nice KFC. Only minor point was that seating is only downstairs underground which makes it feel quite cramped.

F. L.

The service at this KFC is pretty poor apart from one of their managers who is great. The others are unfriendly and inflexible and often gets orders wrong.

S. Y.

Another conveniently situated KFC that's opened till late for supper. Their hot wings are good and economical.

V. Z.

Food is tasty and the place is clean. Can't complain. Pop in if u're hungry ;)

R. C.

Quick service good food. The mighty buquet gives what it costs. Funny and motivated spanish worker made my day.

Z. D.

Pretty good for what you'd expect from a KFC. Fast service, satisfactory food, great location, staff were friendly enough for a fast food chain.

M. A.

Quick service, nice food!!

l. C. F.

Nice place quiet and clean, good service

H.

So I was tempted to try the Imposter Burger even though I'm not a vegan (cus I'm open minded like that) to see if it stacked up to the test of taste. When I finally got my hands on the much hyped Quorn fillet coated in the colonels secret spices, I was pleasantly surprised - slightly dry, but it did taste pretty good. However I was left mildly disappointed, not at the burger itself, but at the overall show. It's like KFC haven't put any effort into making this appetising, and it kind of feels like a publicity stunt, not an actual attempt at encouraging people to ditch meat or attract a plant based audience. A single, lonely leaf of lettuce topped with a paltry amount of vegan mayo that would lead anyone to believe global supplies were running out, and fries as cold and soulless as capitalism itself. I haven't eaten at a KFC in years, but I don't remember it being this bad, especially not in the fries department. I hear they've run out of Imposter Burgers for now, but I do hope they'll raise their game by the time the second batch arrives.

K. S.

Fast take away and effective customer service. There are plenty of seats downstairs.

o. s.

Junk food is unhealthy but if consumed, it is better to have a chicken that is low in fat relative to a hamburger or pizza and the prices are cheap

J. D.

Very busy place. Fast service except when busy.make sure you signup to the colonels club for rewards

E. P.

Nice place, has 2 floors for places to sit and eat. Kind service

R. J.

Often busy, very nice after the refurbishment but service speed is only acceptable.

S.

The imposter burger needs to stay! Amazing but please make your chips veggie friendly too

D. P.

Service is fast and efficient. Food is hot most of the time, but can vary on occasion, enough seating for most times of the day,

C. S.

They are clean and polite! Fast service!

C. H.

Spot on in every way!

m. m.

Not bad, salty...but huge meal

R. S. A.

I'm not sure how to rate the service. It was ok. The Imposter Burger on the other hand was a smash hit! I climbed hills, mountains, and swam Rivers in search of this vegan delight. I've been a veg for over 20 years so that's how long it's been since I had KFC. It was worth the journey.

S. N.

Refurbishment has made this place so much nicer. Use the Colonel Club app for better deals

M. S.

Ahh the smell of overheated and overused hydrogenated fats frying chicken and chips making everything smells a like

D. W.

Food is as good as KFC can be but service can be slow when it shouldn't be

M. A.

Ohhh I loved its a good serves and good food they are was nice staff and lovely I would like back again MJ from Holland😍😍😍😍🤗🤗🤗

J. N.

Big queue end of the night Hyde Park concert scenario handled excellently by the staff to keep everyone and everything moving

t. t.

I liked their fresh salad

H. S.

A clean and tidy place. Good customer service 👍

t. m. (.

Nice place,Good and respectfull people, good service enjoyed eating there, very busy place...

G. D.

Staff needed more training on the till very slow & didn't know where things were on the till to order

F. N.

Quality isn't that great

S. O.

Having a sit in late night meal, in a clean, fairly settled, bright, can hear yourself, premises with quite a few tables in the basement. Miss a large cup of tea though (like Maccies). The KFC app seems to give helpful offers, but a gravy meal goes down a treat, and there is nothing equivalent seatingwise at a late hour. Being patient ordering helps, because English & accents can be new to some. Speak slow, elocute, not fast, pause, ask if understood, 4 it helps one to look forward to a good meal. & gives good practice to those learning, those tired. Chose the (no drink) gravy meal but not sure its name and paid extra for two sides: tea & mash. Staff suggested I use my free £5 coupon from KFC App (each purchase earns coupons & adds up) and my din dins cost me a cup of tea. Thank you staff.

J. P.

Ok

P. C.

Busy medium size restaurant, orders are taken separately and served through onscreen queue.

F. W.

Sometimes good, sometimes not so. Often shut for various reasons such as a fire in the kitchen or some other mishap.

M.

This place gives me food late and night and puts up with me! Hence 5 stars!

S. C.

good service and with 90+ seats downstairs it's perfect for groups or just by yourself.

C. C.

The vegan burger is insanely gooooood they should do vegan popcorn "chicken" 🤤🤤🤤

F. H.

Decent and standard KFC. Didn't let you choose the pieces of chicken though

T. S.

I used to love it once upon a time back in India but here its really dry

S. G.

Busy but staff efficient and get orders out quickly.

O. B.

What can I say? It's KFC, a guilty pleasure, served in a convenient location

E.

Just a regular kfc with frustrated staff . Ran out of ice cream topping Pay the staff more so they work better

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