Reviews of Café 21. (Restaurant) in Newcastle upon Tyne (Tyne and Wear).

Café 21

318 Reviews

180 Comments

Restaurant

Modern European restaurant

39 Northumberland St, Newcastle upon Tyne NE1 7AF, United Kingdom

Description

Information of Café 21, Restaurant in Newcastle upon Tyne (Tyne and Wear)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Café 21

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Café 21

D. K.

A beautiful lunch with my Father after lockdown. The whole shop, as well as this café, was spotlessly clean and all the staff were very careful, constantly cleaning their areas. The waiting staff were very efficient and the kitchen staff supported them very well. It was just what we wanted and nothing we didn’t. Even after so long closed and the struggles endured by all, standards are being maintained which is a credit to all personnel involved.

M. H.

So, Cafe 21 isn’t all about the food. What I really admire is the staff. There are mainly older clientele here and the staff are simply amazing with them. They listen and show true interest into their customers lives. It’s really inspiring, to add to this they seem to be silver service trained and overall the food is good. Made for a nice visit back to the uk.

A. L.

The Best Basque cheese cake in Newcastle, the top 1 sweets that I can’t give up even I am dieting. The staff are very lovely and kind, even though the price is a little high, but they definitely deserve it.

P. H.

Outstanding menu and delicious brunch. Service excellent, great value and professional friendly service. Benchmark for other daytime hospitality.

P. U.

Great food and lovely atmosphere with very friendly and helpful staff.

E. F.

Staff very pleasant and accommodating. Good service and clean. Superb,amazing food and low price! We will back again. Good work guys. Excellent!!!

L. C.

Lovely food and service. Thoroughly enjoyed my visit.. ❣

K. S. A.

I can conveniently say this is one of the fantastic Cafés where you may have your breakfast in Newcastle. Notes: 1. a super delicious ‘Eggs Benedict’ is served here 2. it is in the first floor.

P. B.

Outstanding as always, great service amazing choice of drinks and food. Menu is next level. Can't wait to return.

D. V.

Originally, I gave Café 21 an absolute scathing review but I must admit that they have really improved in service and hospitality, something that I had initially rated quite severely. I have been back enough times to know that this place is now better than it was, and where Café 21 may have fallen short for me in the past it now exceeds my expectations on quality in all areas. Certainly deserving of 5 Stars

v. k.

The food and service were superb but the noise from the kitchen spoilt it for me. Terrible noise of crashing cutlery, never heard anything like it.

A. A.

Nice place to visit . It is located inside Fenwick store, so a little bit tricky to find it. When enter Fenwick from Eldon intu entrance you will find it in your left after fee meters. The atmosphere in the morning is very quite and nice.

A.

I decided to treat my mum to an afternoon tea here. It was £22 for two and was quite delicious. The coffee was refilled several times and was quite delicious. The savoury and sweet treats were all scrumptious and quite filling. I also purchased a glass of prosecco for myself and that was the only let down. It wasn't as chilled as I would normally like and left a bitter after taste. Despite this everything else including the service was wonderful.

c. s.

Excellent food and great service. There was a mistake with our order and they rectified it quickly and without fuss. The food was delicious. We have been here a number of times now and never been disappointed. Will definitely return.

P. T.

Set within the Fenwicks department store, this stylish restaurant oozes class due to having smartly uniformed staff and being well laid out, the welcome was warm despite most clientele including us feeling underdressed. As a venue it would not suffer for having a dress code (despite the 28C heat in the street when we went!). Dad had his usual coffee and the Sachertorte, his silence as he ate was a sure sign that he thoroughly enjoyed it, I had the pot of breakfast tea which had a lovely aroma and the taste was perfect for a summers day, my Gateau Esterházy was so delicious that I forgot to take a photo before I made it halfway through, served with nicely chilled chantilly cream this hazelnut gateau hit the spot well, the ultra rich nature of it more than made up for what at first appeared to be a diminutive slice. If you're shopping in Newcastle and fancy a real treat to eat, Café 21 is the place to go!

E. C.

A fantastic experience with super safety measures in place. It was so good to be able to take the mask off once sitting at the table and drinking out of a china cup. Extensive breakfast and lunch menu. Aside from one elderly couple who determined they could take their mask off when paying at the till because they ‘were safe’, everybody was following protocol and the place was meticulously clean. One way in and then a different exit. Great fresh food and staff were super helpful and it was obviously being redecorated which looked fresh.

M. B.

I enjoy the atmosphere here and I feel comfortable whilst eating alone. Staff are very likeable and competent at the same time. I enjoy their choice of food whether breakfast, lunch or tea. Would thoroughly recommend to anyone wanting special attention. Check it out.

S. S.

Great afternoon tea, vegetarian and gluten free options were no problem and really tasty. Staff seemed a bit over worked or not enough of them and getting their attention was challenging throughout our couple of hours there. However they were friendly, just busy!

A. L.

I have a nut allergy so am careful when ordering, they couldn't have been more helpful. They substituted items out for me and kept me informed of any changes to the menu they had made. Would really recommend, helpful staff and took lots of care e.g. bread from market without detailed ingredients so they used different bread for me -1 for time to serve, but were apologetic of the wait time and gave a complementary glass of prosecco for the wait

A. R.

Food was delicious and service attentive not annoyingly so. Was rather more expensive than I was expecting I guess we should've known better it being in Fenwicks but almost £4 for a very small americano was disappointing. Still, the food made up for it and I'd have given 4 stars if it hadn't been so crushed! Tables crammed in so anyone seated at the table next to you is uncomfortably close with handbags on top of each other if seated along the back wall. Could hear every word of their conversation and they were unable to get in and out without sweeping all the condiments off our table. Not very relaxing.

c. c.

Had a quiche, it was a tiny slice, came with small salad and sautéed potatoes on the side, which wasn't described on the menu. I was really looking forward to a Quiche, not all the potatoes. Our mimosas were 10pounds a glass. This place is inside the Fenwick mall, not really worth the trouble. Loads of places for brunch around the area.

M. L.

We ate here for a Birthday Brunch treat, nice layout, good service and the freshly cooked food such as the eggs benidict was perfectly cooked however my fried bacon and eggs had to be sent back as rubber eggs and dried bacon was unacceptable and really should not have beef Sent out from the kitchen, credit to the staff as they approached me to ascertain my issue and resolved with a fresh order. Shame that happened but hopefully a lesson in quality control there. Would I return personally no, good presentation but £74.00 for 5 breakfasts with juices a bit steep .

L. A. A.

Beautiful lunch today at Cafe 21great menu and service

R. A.

Possibly the best afternoon tea I have ever had ever! When I say they do the best scones and cafe lattes. I honestly kid you not! I have tried nearly every single place that does Afternoon tea and Cafe 21 has to be the BEST by far. It may not be a boujie scenic view lounge or anything like that but the atmosphere and Afternoon tea is enough for you to say wow. The management and staff are also just so so nice, so very helpful and always ready to be at your service. 10/10 every time

K. R.

It’s a nice ‘upmarket’ atmosphere - but quite squashed and noisy on a Saturday afternoon! I thoroughly enjoyed my ‘superfood’ and fruit salads. Hubbie had two sausages with sauce and a small bottle of Peroni and I had a bottle sparkling water for £41... Waitresses smart, but unprofessional - reaching across - I was taught to walk around...!

J. B.

Great toilets next door to it. These toilets seem to serve the whole building and the cleaning staff deserve triple wages for keeping the place so clean.

J. A.

First visit to cafe 21 was pleasantly surprised. Service excellent - Maria very well informed about celiac menu for myself My Wife had turkey and trimmings and I had baked cod and lentils. Plates red hot (just how I like them) food also hot as well as tasty. All staff very pleasant and attentive. Will be visiting again soon

w. z.

Love this cafe,but on Monday I went and my mouth is still all cut from the sour dough bread that came with the soup please consider offering a option on bread my daughter is 26 me 50 and my mam 75 and not one of us could enjoy this bread disappointed

M. F.

Good food however sometimes very busy and hard to find a seat. The menu is the same everyday so if you are a regular visitor for lunch, it's a bit boring. Overall a good place.

M. H.

Quality food and drinks inside Fenwicks

V. C.

Really helpful staff, tasty and homely food and the coffee is tasty and strong. I love coming here with my mum and daughter. It's plain and simple, it's exactly what you'd expect and the cakes are delicious. A lovely place to break up a shopping trip.

A.

The food is good and the coffee is ok. They had peach Melba, which was great since I hadn't been able to get one at the Whitley Bay Rendezvous cafe, still closed due to Covid-19. The cafe is spacious and airy, and appeared to be well-cared for in terms of hygiene.

W. P.

Service and staff excellent. Food delicious Cod perfectly cooked set menu good value

A. C.

Superb food, ingredients and front of house staff.

J. C. (.

Booked ahead and filled in a contact form on arrival - could have used the app though. Really quite busy although fewer tables than before I think. Food ,as usual ,very good and very pleasent staff.

D.

It's Fenwick's! Nothing more to say. Perfect 💗

j. f.

Yummy Sunday lunch

A. B.

I am here rather a lot and, I must say, it really is a special place. I know cafés within department stores aren't usually much to write home about, but Café 21 is in another class. The staff are so friendly and attentive - I always feel welcome no matter what. I particularly recommend getting in early enough to try the breakfast menu as it is extensive and good value for what it is.

S. D.

I usually love it here but felt extremely disappointed with the menu. Not a great choice of dishes for vegetarians.

J. K. S.

Extensive menu gives plenty of choice, three of us had the mushroom, poached eggs and hollandaise sauce on toast and I can honestly say it was perfectly cooked and absolutely delicious. We also got the toast basket, the banana bread toast is lovely and there was plenty to go round. Whole heartedly recommended.

T. M.

Had beef scottie was a bit dry

S. D.

Lovely afternoon tea! Endless hot drinks and great selection of sandwiches plus quiche, scones and cakes. Can thoroughly recommend!

S. Z.

Café 21 is a great place to catch up with friends/family over breakfast or lunch. The staff are professional, the food is delicous, and the daily menu offers tasty specials. The bread and butter is the best.

B.

Don't buy the coca cola. It is £3.00 for a small glass and it is only half full. That includes the ice and lemon. The food is nice.

a. g.

Afternoon tea was a bit disappointing the sandwiches were a little dry and not very inspiring, scones were OK and cake selection was OK.

D. W.

The quality of food here never varies! The service is excellent too. I eat here only two or three times a year but always enjoy the experience and have no hesitation in recommending to others.

S. H.

Best coffee I've tastedin England. Didn't even have to ask for less water in my long black... they knew how to make it. Amd those naked deli cheese cakes.... amazing. And super friendly woman serving.

A. Z.

Love the food and atmosphere, just wish the prices were a little cheaper.

S.

Had afternoon tea here, the food itself was quite nice but I do get the impression it was frozen & pre made. The service wasn't very good, about 10 waitresses milling around and a lot of confusion about our drinks. I wouldn't return, recommend Patisserie Valerie for similar quality and price range

S. K.

Good food , excellent service. Staff were very pleasant and helpful.

S. D.

Fantastic afternoon tea with a glass of champagne.Staff very attentive.The food was very well presented.Been waiting since last October to come here,well worth the wait

S. H.

Went for afternoon tea, fabulous!!

a. m.

First time very nice 👌

N. M.

Just love the food, service and ambiance at Cafe 21. Always feels a treat.

A. H.

When in town I usually visit this cafe. The cafe is always busy giving a vibrant atmosphere. The service is very good and the staff are very helpful..Nothing to much trouble..one of my favourites.

G. G.

Reservations required. Food and service very good. Tables and chairs are disinfected after each use.

J. M. F.

Perfect for a shopping brunch. Eggs Royale with meticulous poached eggs! Great coffee lovely staff thanks

A. Ö.

The cafe 21 iş my favorite restaurant.The best

S. R.

In house cafe in iconic store Fenwicks in Newcastle City centre which is popular with locals and regular customers offering typical teas and coffees plus cakes etc All bit pricey compared to coffee chains but convenient for being on the premises

A. T.

Food and service is excellent. Only down side is the tables for two are too close to each other making it feel you are on top of each other.

A. S.

Great food and service, only slight downside was the speed in clearing the table. Nice and friendly, afternoon tea was a bargain 😺

M. S.

I viseted this morning for brunch. The service was attentive without being intrusive and the eggs benedict were absolutely delicious. I will most certainly return.

j. l.

Excellent setting in which to meet with friends and enjoy good food and a good glass of wine

P.

Very good frothy coffee

K. M.

Great food from 2 course lunch menu service and venue excellent.

S. P.

Lovely meal in very pleasant surrounding's.

P. N.

FAB meeting place in the food hall of Fenwick Newcastle. They serve lovely appetisers and Prosecca plus wine and spirits. It has a lovely seating.

I. O.

Excellent eaterie. Spotlessly clean. Great food and service

L. O.

Went for brunch: the food was delicious and all the staff were very friendly and professional. Would recommend.

M. N.

Excellent service and lovely champagne afternoon tea. Lovely buzzing atmosphere

a. b.

Had a celebration champagne afternoon tea, excellent food, good quality champagne (Tattinger) and good attentive service. Who could ask for more?

S. G.

Really lovely place to meet friends for coffee/lunch. Attentive staff, good food always busy.

A. I.

Very busy restaurant / cafe on the 3rd floor ( top ) of Fenwick. Serving full roast meals etc as well as cakes and snacks.

D. s.

Great menu, Great service, Great staff, what more could you want. Thank You to all members of a dedicated team.

S. B.

Excellent food with great veggie choices . Very friendly staff who couldn’t do enough for my family

G. M.

Beautiful surroundings, not a vast lunch menu, but good quality food and great coffee.

j. S.

Lovely cafe, welcoming staff and very busy, best book like we did in advance.

H. D.

Best in Newcastle by far!!

L. D.

Very slow service we drank all our teas and coffee before we got our food

C.

Quite a unique fine dining experience for brunch meals.

d. g.

Wonderful experience for my birthday, previous year my sister a Gin Tea Afternoon and fabulous, ideal for anytime

K. M.

Lovely food friendly staff nice surroundings

I. S.

Smoked salmon and scrambled egg on sourdough...perfect every time. Quality food matched with a quality service

L. T.

Gorgeous food and great service thank you

B. N.

Top quality modern cafe and restaurant, excellent service,quality food and staff. Great for breakfast.

s. S.

Great food and hot cuppa. Staff always helpful place always clean and nice

L. B.

Brilliant service , amazing souffle and salad. Thank you

N. A.

Good place. Visited with my sister. All was in spec))

P. L.

Know people who have been and said that the food was great but not been myself yet.

C. E. S.

Apart from getting asked what you want before having a chance to see what there is, really good. Upmarket feel. I like it!

L. M.

Find choice limited and too expensive. But waiting staff are good.

R. A.

Friendly professional service and great food

J. H.

very busy but lovely service and good food

T. M.

Food great lovely place friendly staff

G. W.

Not the cheapest of cafes, but good quality and service. Spacious and comfortable.

T. A.

As ever quality food and great staff.

H. W.

Good large English breakfast excellent value on eat out to help out

M. C.

Excellent food reasonably priced Good service

B. M.

We both had Thai green curry with prawns, delicious

D. S.

Excellent food and friendly service. Highly recommended!

B.

Really nice friendly and good value

S. B.

Lovely food and pleasant staff

P. G.

The staff are friendly and the food is great quality.

C. G.

Stunning food, lovely staff

C. B.

Always a good meal with top notch service.

G. C.

One of my favorite places in the toon, great food always

L. G.

Loved it can't wait until I go back

t. 3.

Could be crowded and noisy. Price is on the high side for the products. OK but not brilliant.

S. D.

Incredible tea time I've ever had

D. G.

Convenient place to meet friends lovely staff good food

J. B.

Amazing food & great value for money. 😍

A. L.

Just love the the salads from here, service is fantastic

M. G.

Great eggs benedict - nice runny eggs

C. m.

Great staff and food

J. B.

Always enjoy having lunch here on a day out shopping in Newcastle

I. H.

Good food and service.

A.

Good food, good service, nice staff

L. W.

Best breakfasts in Newcastle with a relaxed atmosphere

J. W.

Lovely staff, good food.

B. S.

Excellent food and service.

S. W.

Really Good Bistro, but quite pricey

S. L.

Cosy space on the 3rd floor with nice quality selection

D. D.

Good food and friendly staff 🥗🥙🍹

R. B.

A joy in a lovely place - has the appearance of being crampt

c. F.

Not opened ti 17th May. X x

G. A.

Good place for a quiet meal and a chat

c. d.

Nice place and the food is good too

S. B.

Friendly and good service

P. R.

Always great food and service

h. d.

Excellent service, gorgeous food

M. S.

Brilliant and the staff very helpful

G. B.

Perfect service and polite and friendly staff

h. k.

Ok but not much choice of food.

D. S.

oooooh The Filet is off the map ... Thank You X

m. a.

Nice food

E. M.

Outstanding service, outstanding food!

E.

GORGEOUS FOOD! EXCELLENT SERVICE.

C. R.

For the shop is in, could do with a nicer theming

H. A.

Nice relaxing spot for catch up with friends

L. D.

Great choice and good service

A. P.

Always the go too place for a treat

C. L.

Great afternoon tea

O. B.

Good quality brunch.

C. S.

Soo much goodies, need a loan though...

L. r.

Quite simply, a lovely place to be

C. W.

Very pleasant staff

A. M.

Fantastic breakfast as usual

R. B.

Bacon sandwich out of this world.

M. P.

Prefect afternoon tea 😋

L. S.

Pricey but nice.

L. F.

Didn't have much choice

S. S.

Lovely food

S. R.

The best coffee around

j. 7.

Loverly

R. H.

Fish cakes a must

M. S.

Nice but expensive

M. W.

Expensive but nice

Z. H. B.

Good food.

R. L.

Excellent

K. G.

Beautiful fare

A. S.

Lovely

K. A.

Excellent food

B. P.

Expensive

A. W.

A good shop

J. M.

Just average

A. T.

Great place

J. M.

Enjoyed lunch

P. D.

Staff friendly and helpful very clean food lovely

C. D.

These five stars are for Devon, a pleasure to talk too, couldn't be more helpful and accommodating. Food wise I think we should have got a cake each rather than sharing, that is poor but the food was nice.

U. E.

A good restaurant with pleasant staff and a friendly atmosphere. It would be nice if there were more meat-free dishes on the menu.

J. B.

(Translated) An elegant cafe, in which the attention is excellent. super recommended (Original) Un elegante café, en el que la atención es excelente. Súper recomendado

M. D.

P. G.

C. G.

A. A.

D. H.

E. P.

s. o.

S. W.

K. G.

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