Reviews of TGI Fridays - Gateshead. (Restaurant) in Newcastle upon Tyne (Tyne and Wear).

TGI Fridays - Gateshead

1060 Reviews

323 Comments

Restaurant

American restaurant

Bar & grill

Family restaurant

Hamburger restaurant

Steak house

2 Clasper Way, Swalwell, Newcastle upon Tyne NE16 3BE

Description

Information of TGI Fridays - Gateshead, Restaurant in Newcastle upon Tyne (Tyne and Wear)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of TGI Fridays - Gateshead

Reviews of TGI Fridays - Gateshead

m. d.

A bit disappointing for the money. The staff were nice but the potato skins were burnt and only had a small amount of cheese and bacon. When we complained we were told that that's how they come (see pic). They also got one of our mains wrong. Missing the the second patty from a burger. This was sent back and the staff were happy to re make it and didn't charge us for the second patty.

C. B.

The quality of the food was totally amazing! I had the 30oz ribeye steak and it was cooked to perfection!! The staff were great and took time out to chat with the kids.

S. L.

Service amazing, staff are very friendly and went out of the way to make it an enjoyable night. Food was great. My husband particularly enjoyed the cocktails that the bartender made for him.

j. t.

Jack Daniels chicken starter is lovely had it the last visit too plus the steak with the Jack Daniels sauce could do with a little more sauce in the dish in my opinion partly because it's glorious and season vegetables was done to perfection I thought and I'm not a broccoli kinda guy very good experience.

M. E.

I always enjoy the food and atmosphere with my family, it’s one of the better large chain restaurants (in my opinion), I’m knocking 1 star off because all large scale establishments charge to much again (in my opinion) surely it should be less compared to smaller family businesses. Unfortunately I can’t change the world but I can remove a star.

S. B.

I'd never been to TGI's before, but had been told it was a bit like Frankie & Benny's, so my expectations werent too high. Service was good. We were welcomed at the door and ushered to the bar while our table was being prepared. We then sat for an absolute age waiting for this to happen, and eventually had to ask what was happening to our table, at which point we were taken straight too it! My starter was very nice, some kind of chicken with Jack Daniels sauce. I wasnt very impressed with the steak I had for main though. It was pretty tough and the mushroom sauce didnt taste very mushroomy. The 2 potato skins that came with it were pretty nice, but the wedge salad was quite sad looking and overly heavy. Value for money for the volume I ate was pretty good.

V. H.

We just went in for a drink before venturing into newcastle on Saturday. Staff were very friendly, our drinks were great; the long island iced tea particularly and the bar girl kindly offered to take a picture of us too.

E. B.

Tasty food, 1/4 full so no buzz on the night. But food was worth going for.

G. B.

Came for a birthday meal. Great and friendly staff. Everyone went above and beyond. Staff offered complementary drink for the birthday person. Great atmosphere. Special thanks to all the members of tgi Fridays. Great time.

A. H. (.

Love the place good food good staff price's have gone up but still worth it always been my place to go

P. W.

Food was really nice staff very friendly and polite looked after us start to finish easy parking would definitely go back

S. H.

Coolest place to eat. Always choose the Blaydon in one. Ellis Jo is our favoured waitress. Ask for her by name; shell5see you right. Love her. Love This.

C. G.

Very friendly close to hotel food was great.

l. j.

Visited To try the Endless Apps promotion but left disapointed with the concept as a result of 3 of the dishes not being available. The server did not tell is they were unavailable when giving us the promotional menu and waited until we attempted to order 2 of the unavailable dishes. The Service was ok overall.

S. U.

Had really good meal here,guy who was serving us was excellent

I. E.

Tasty food plenty of choice.

T. D. (.

Lovely staff Food lovely

C. H.

Had the mozzarella sticks and dips for starters and chargrilled garlic chicken with house fries, both dishes were amazing.

A. C.

Typical American style diner. Good service. Expensive cocktails made mostly with ice and fruit juice. Little to no alcohol.

K. W.

TGI Friday's is a great place for families, my little boy loves it here. The Mon-Thu set menus are the star attraction, you can get a lovely big meal for a good price. The full rack of ribs is to die for!

A. M.

Well cooked food, wonderful staff especially Tammy who really looked after us very well, clean. Safest place we have been.

E. W.

Great food, good pricing, lovely staff. Loved it. ❤

T. C.

Exelent food brilliant staff very enjoyable

J. G.

Jacob was friendly. Food is a little overpriced for what it is but it was a once in a while day out

J. H.

Staff always go out the way to help with menu choices changes etc. Great place to go early evening with babies/young kids.

P. Z.

Can't ever fault TGI Fridays. Been numerous times and never been disappointed.

S. C.

It was an ok experience. They did forget our slaw and cutlery though. Not the best burgers either. The cocktails were yummy though.

M.

Great atmosphere great food and great cocktails 🎉🍔🍹 …

I. P.

Attentive staff and lovely food.

A. S.

Nice food. Setup for Christmas already. Always polite service. Get the app. Go 3-4 times and get 25 pound of your bill next time when you scan barcode on your receipt.

A. m.

Good food service really professional Had a good night

L. T.

Very good service and food was better than expected from this sort of chain, particularly as portions were quite large.

J. G.

This is easily one of the best TGI friday's i have been to. Staff always friendly, restaurant always clean, food always perfect - we eat here most weeks and i have never gone hmm was better last week. One of your servers Adam is a brilliant example of how great service results in repeat business as this is our go to place to eat because of all the above comments i could not speak highly enough of the food or staff all i can say is go find out yourself and ask for Adam.

R. T.

Clean, friendly, Covid prepared. Tasty food as always. Seemed more expensive than I expected, based on the fact we've gone plenty of times in the past.

W. L.

Excellent food wirh a very wide choice and very attentive staff. This was my first visit but it will not be my last as I intend going again.

J. H.

It was fine, but you shouldn't have to download the menu! Food and service was excellent....

S. K.

Visited on Saturday day time around 12, i had the sesame chicken AMAZING. The restaurant was fairly busy but the food was quick.

L. W.

Great food. Visit here at least 2 times a month. Perfect for all of our family celebrations. Great food quality and taste love jack daniels

D. M. A.

Nice meal and the staff were very helpful

S. G.

Great food, service was ok

J. B. (.

Had a fantastic evening. Visited the restaurant with my business colleague on Wednesday night. The staff were informative and the food was AMAZING

I. W. W.

Very good lunch with service to match, the food was excellent and hot. The restaurant was clean and tidy. Just loved the food.

R. L.

Food and drink are excellent. Always first class service which you would expect at TGIs but also quite a very expensive place to eat which prevents a 5 star rating. Would still recommend for a treat.

T. G.

Food was fine but over priced , 45 pounds for 2 burgers and 2 drinks

A. A.

Very tasty food, marvelous service. I love their American burger and their chicken taco 😋😋dont miss trying chocolate fudge fixation.. it’s very yummy

S. C.

They are great with the kids, but the kids food is over cooked (burger), the adult meals were ok although they seem to put hot chili powder on the sweetcorn to make it inedible.

C. T.

One of my favorite places to eat and drink! Great for groups, amazing food, friendly staff and fantastic cocktails :D will always come back here!

s. l.

Great food, fair price, great service. Simples

M. S.

Staff are very welcoming and friendly, foods good, but expensive.

K. F.

Fabulous meal and even better cocktails.

D. P.

Usually love TGIs but was really disappointed this time. Flavourless starters, dry main course, the desert was the nicest part of the meal.

S. M.

Staff behaviour is very good

D. L.

Good food.. very helpful staff. I wanted something that was not on the menu, i was advised how the menu options can be changed to meet my requirements.

d. s.

Server was fantastic, really going out to sit us in a baby friendly area. Food was beautiful, the ribs in jack daniels are unreal!

P. A.

I love TGI Fridays but this one is just ok. When I arrived there was no one to help to sort a table which was unusual as normally TGI is hot on that. The food was nice and fairly quick too arrive.

V.

I come here twice a month whilst stopping in the hotel. Food is always fantastic and the staff are great. I highly recommend it to anyone

S. W.

Fabulous atmosphere. Team very friendly. Came on Friday night lots of birthday celebrations. Great place for special occasions. Lovely evening thanks

S. H.

Great food, but at least 2 menu items we were told were not available which surprised me for a chain as big as tgi's

s. p.

Excellent service from Daniel, very friendly even after such a long shift. Good food, good covid precautions and distancing in resturant

M. A.

Not the newest or swankiest TGI, head into the metro centre for that, but the staff here are always spot on. Friendly without being pushy. In my opinion the food is better here too.

A. G.

Great service, excellent atmosphere, the food is,,, OK, depends what you pick, for me sesame chicken strips. Don't get them as a starter, get them as a main. Hope this helps

J. G.

Food and waiter we could not fault, but the cocktails were too over powering. Wouldn't stop me from going back though.

K. S.

Fantastic service despite difficult circumstances, Adam our waiter was amazing and put us at ease straight away.

K. B.

Excellent customer service and tasty food.

K. S.

Service always really good. Staff very friendly. Food good quality never have to wake long. Free refills. Kids love it

P. B.

Three or four times a year I meet up with my two sons at this TGI Friday and we are never disappointed. The food is to a very good standard and the service is to. The location is perfect for visits to the Metro Centre or just off the Newcastle bypass with easy parking.

A. H.

TGI FRIDAYS, It was very good staff brilliant friendly and very helpful. But the best was the food fantastic will definitely go again can not wait.

M. H.

Friendly staff,sesame chicken strips was slightly over cooked

I. C.

Excellent as always, great service!

m. c.

Outstanding service & food. Great value for money.

a. k.

Very friendly staff, very good food and beer, one problem that requires sorting, tried to book a table on line at 7.30 pm, no table available until 8.30, went on off chance of getting a table...it was empty, seated straight away.!!

F. R.

Nice place. Our kids love it, so we pop in every now and then. Friendly staff and nice food...

A. S.

No proper steak knives and no cream for desert, staff where OK and everywhere very clean

j. B.

Love this place . Great fish and chip shop on the front. Nice beach and can walk to Whitley bay if you want or just sit and watch the world go by

P. E. (.

Good food with nice service. Sadly it's lacking something (probably atmosphere) that just stops short of being special.

N. L.

Last I was here was 10 years ago. Nice to revisit. Was a quite place, not much noise and the food came out quick.

S. M.

Yeah what can I say good service but food not as good as it was ..Jack Daniel glaze sauce no where near what it use to be yeah it is was it is

A. Y.

Had a fantastic meal Mother's Day March 2018, great relaxed atmosphere staff very pleasant, we will be back.

A. J.

Great service really friendly staff that are very welcoming. The manager Lauren made us feel at home and looked after the entire family! Thanks from the vedhara family

A. S.

Great place to go, we visit when we go to Holiday Inn Express. It's a great location for the hotel, and a good atmosphere, with great staff. Will be coming back as we thoroughly enjoyed our visit

k. w.

Amazing food, friendly staff and you don't have to wait long for your order to arrive 😀 …

J. G.

Just been to TGIs Gateshead today for lunch, have to say even though only two staff on and restaurant busy they did amazing, well done Jamie and Ellis , , hard shift but achieved it, great food , even better service , staff could not have been more alert to customer requirements, good job , would definitely recommend.

C. M.

The Jack Daniels sauce is out of this world!! The service is always cheery and really friendly

F. Y.

Great food and great service, love the friendly staff here. Would definitely recommend!

C. C.

We had a pleasant meal the food was good and staff were friendly

B. W.

Good food, change in menu so some classics gone. Hardly any fish to order now, otherwise would be 5 star

P. P.

Good food but getting it was so slow and it wasn't even busy.

L. R.

Been here three times, twice the service was very slow and haphazard. I think they are understaffed, but the food is good and they are friendly and quick to put things right when you ask.

I. t.

Great food and staff arw loveky. Very quick service

M. F.

Jack Daniels bucket of bones very nice indeed my 6 years old had the chicken wrap all good

J. C.

Great staff, great food and overall a speedy service.

E. T.

Good food and ambience was very good too. Daniel E provided very friendly and bright service.

G. G.

Enjoyed the food but will never do a lunchtime on a Friday there again as there are no lunchtime specials and I find £85 for 3 adults and a child extortionate.

C. L.

Tasty, and clean worth visiting if you are around the area.

L. V.

Great place, lovely food.

G. I.

Delicious food, reasonably priced and top notch entertainment pack for the kids with free ice cream! Excellent

P. M.

Great meal,We had grilled samon,delish. Great service,good price. Will come back.

I. A.

Friendly staff and overall good post lockdown experience. Veggie menu could use mor variety (two items on the menu).

P. T.

Just feels a little rundown and honestly our section was a little dirty. Food OK, nothing stand out

C. C.

Great food as always and great friendly staff.always enjoy going there

D. M.

Service was first class and so was the food well worth a visit even got a balloon made for me for my van lol

A. I.

My food wasnt good but cant fault the manager here, I sent my food back and she took my meal off the bill and couldn't do enough for me so the 3 stars go to her.

C. B.

Lovely staff served us. The food was just what we wanted and served by good peoplr

J. A.

Great staff, lovely food, brilliant cocktails, good atmosphere will definitely be back.

P. N.

Amazing meal as always and our server Ellis was just the best, 5 star service.

k. s.

We love this place!! Please open one in Carlisle!

M. G.

Amazing sesame chicken as always. Downloaded the app for future visits. Shame there was no deals on for a Sunday however

M. D.

The staff were very friendly and helpful they did not rush you to choose what you wanted and the food was good to

K. D.

Helpful staff, bit pricey but tasty food

M. G.

Great experience, the staff are super friendly and nice, very tentative to your needs or requirements. The decor is very TGI American style and looks great! There's even a Newyork taxi outside! Great choice on the menu and the food is tasty, only negative would be the price increases but I guess thata the norm these days

A. S.

Food and service were good. As for atmosphere there wasn't much of one and the restaurant was very cold

E. C.

Delicious food, lovely staff

P. K.

Staff were excellent and kept the kids entertained. Steak cooked perfectly

P. T.

Fantastic food and service, family friendly and helpful staff

K. D.

Great service and fantastic food. Will be back.

A. B.

I eat too much when I go here, the portions are large and the food is decent.

N. L.

Great food with very good staff

T. H.

Good food. Will be back. Staff friendly.

C. M.

Staff are very helpful food nicely cooked and presented

W. F.

Very tasty food lovely staff

D. S.

Was good food but lack of staff and 2 things we ordered were unavailable so disappointing

D. E.

Nice staff, quick. Food was lovely.

J. C.

What great service and food, can't say much more. Brilliant from start to finish.

L. M.

Found tin foil in the chicken burger but manager was great offered a fresh meal but don't think I will rush back any time soon

J. D.

Great food great service if not a tad expensive.

S. P.

Lovely food . Friendly helpful staff. Relaxed atmosphere

S. W.

Food was superb

u. a.

Lovely place to eat. The staff were efficient.

M. P.

Amazing food :-)

H. C.

Not a lot to say - same as all the others. Expensive fast food with average speed service. Not my favourite but it seems quite popular.

A. S.

Good food and friendly, fast service

L. B.

Good food with big portions, usually good staff, quite expensive.

A. N. M.

Is good to find more vegan options, food was nice

M. B.

Service so slow I had no idea what I had ordered and did start to doubt a main course had been asked for.

A. L.

Great food but can get pricey. Jack Daniels sauce dishes are my fav!

M. F.

Food was good and excellent service from Daniel who was very friendly !!!

J. B.

Popped in for lunch on the way to doing some Christmas shopping. Fantastic food and service !

N. D.

Food was great. Kids loved it. Ellis was a great host. Thank you

N. M.

Loved it. Had the 2 courses for £10.99 starter was big enough to have been a main.

c. m.

Great place for food with the family and a really good setup if you like tables or booths

N. S.

Great food and exemplary service from our waitress

H. P.

FANTASTIC SERVICE.. Delicious food.. Never ever disappointed with the staff.. Exceptional service..

B.

Great service, great food, and they got my blue steak spot on.

N. H.

Went for a stag do lunch. The staff were fantastic and highly attentive. Would recommend.

D. T.

Food always good

A.

Great food. Great service. Would come again!

L. a. L.

Staff very helpful, drinks refilled straight away, great food, highly recommend

R. S.

Decent food and service, restaurant was very cold though!

K. B.

Food not good as was in the past. Looks like this food chain focuse on new place in Metro Center and forgot about this one.

K. B.

Convenient location to those staying at the Holiday Inn Express. With TGI you know what to expect. Staff very helpful.

G. H.

First time at TGI's... staff there were excellent and good food and drink!!

G. P.

Food Never disappoints. Great cocktails too.

G. M.

Aye right gid. Waitress was very helpful and friendly.

B. M.

Service second to none, very friendly staff, and great food, very handy if you're staying in the Holiday inn, next door.

B. C.

Great food and great customer service!! We ordered the starter and main for £12.99 it think it was. Huge portions and unlimited soda refills. Good healthy options available!

R. S.

A little bit of a wait for your food BUT you get good and hot food , I will be back.

A. L.

Could do with a slightly better vegetarian choice, but still good food

K. “. F.

Good food, affordable with friendly staff. Good family environment too.

C. d.

Good food, but unless a deal is on it is quite expensive for what you get.

K. W.

Great American style food all you can drink soda and good selection of cocktails

K. S.

Spot on under current circumstances. There's a limited menu but it's everything you would order anyway. Stuffed..

B. M.

This was a fantastic place to be. Staff fantastic. Food why's yummy.

D. D.

Small menu selection. But food is quite good.

D. S.

Great food, quick service.

R. L.

Everything about this place is just class ! Great service, great food and a really pleasant environment

A. “. S.

Best burger I've ever had <3 and the desert was delisous. also can't believe the guys there sang happy birthday to me XD

d. g.

Fantastic food and great service

J. D.

Friendly staff, good food, music good but too loud!

S. P.

Excellent food and excellent service, would strongly recommend!

E. C.

Always great food and service here, epulx highly recommend!

S. B.

Great food lovely helpful staff

A. B.

Lovely food and service. Big thumbs up

o. c.

Really tasty, staff friendly and good service

P. E.

Awesome food! Katie was great with us asset to TGIs

R. H.

Brilliant and amazing food prices reasonable staff are ok.

M. W.

Lovely place for a gluten free meal. Very pleased

I. D.

Very friendly staff and lovely food. Cant really fault.

L. R.

Always great food and staff are really friendly.

H. R.

Nice restaurant with generous portions. Friendly staff.

C. H.

Was ok food a bit pre packed stuff not be going back

P. R.

All acceptable, nothing exceptional to report. This branch runs just as well as any other TGIF.

C. G.

Lovely food and great service.

M. C.

Good food and great service!

S. T.

Food and service has always been fantastic

S. B.

Easily accessible and plenty of parking. Good service and food is not bad.

s. d.

Surf and turf. 2 Prawns and the stake was like rubber

N. W.

Great food and friendly staff.

A. J.

Great meal as always. TGI's never disappoints.

O. L.

Amazing service and absolutely wonderful food

S. B. (. A.

The food was good, the cocktails were fab.

C. N.

The food is always great, quick and attentive service.

A. R.

Fabulous place to eat with family, lots of parking

M. S.

Great service. Also got a free desert by installing their app from the Play Store.

V. R.

Friendly and helpful as have food allergy, recommended

C. K.

Love the American Car outside

M. D.

Loved it. Quick service, great cocktails!

J. K.

Beautiful food. Way over priced though!

J. M.

Great food and great service for a christmas meal.

L. A.

First time ever going to this place, i found the food to be spot on. Alittle over priced for what it is though. The staff at this one i found to be like children gathering together at break time for a chat. I also watched a member of staff remove something from a person plate and take it to them still.

A. C.

Very friendly and very helpful above and beyond

A. L.

I just love there food wherever I am in the country.

M. J.

Good music, service and tidy food on a Monday night

C. M.

Great little tgi's, not the largest so likely gets busy during peak times.

H. C.

Not bad food service was good

C. B.

I really liked it it was a great meal with the family! :)

J. S.

Fantastic food. ! Great service!

P. W.

Average food Average service

M.

Loved it food excellent staff friendly

B. D.

Fantastic service and lovely food.

A. W.

Service was great even tho when my chicken tacos were brought to the table it had a hair on it it was quickly rectified and I was refunded that part of my bill, helpful friendly staff and really tasty food

H. B.

Good food, staff let it down

P. D.

Always good food and customer service

C. F.

First time in TGI and have lovely food and service

L. A.

Slow service was a tad disappointing, a little expensive as with all TGI restaurants.

A. b.

Friendly helpful staff, really clean, reasonably priced

L. A.

Delicious burgers and chocolate cake

c. w.

Great time with friends

M. L.

The food is great as is the service

C. F.

Atholl Palace, Pitlochry

P. C.

Excellent quality, excellent value.

G. C.

Normally alright, can be super slow at times either when it’s really busy or extremely quiet. Prices are average for what you get but the points make it worth it. Food can be hitty missy, the last lot of potato skins we had were burnt and had no filling (tried to raise this with the server but she picked up the plates and left so quickly that we didn’t have the chance). Overall we would return again, the issues above don’t really bother us massively and we would always raise any food problems given the chance.

N. H.

Been several times now. They do great burgers. Prices are reasonable and kids get free refills on soft drinks. Staff always very friendly.

j. c.

Fantastic service and great food. Stuffed

P. A.

JD Sesame Chicken Strips are a must. Luckily they now do a plate full of them :D

M. B.

Great food at reasonable prices

J. C.

Typical TGI food and atmosphere quite nice

h. w.

Amazing for gluten free

l. k.

Busy little place. Good tasting food

C. T.

Called in as the place opened. Nice food.

Y. “. S.

Never had a bad meal here.

d. p.

Very good, good service and friendly staff

M. B.

Food is ok staff are friendly.

J. P.

Great food and service. Very accommodating to my husband who was on crutches

P. P.

Good options for a quick snack in a relaxed atmosphere.

l. h.

Over priced staff great

H.

Nice place, good service, friendly staff. Keep it up guys 👍🏻 …

R. L.

Had the worst burger and chips , saturated in salt, , won't go back

A. S.

Really good service. Good place for families

J. L.

Lovely meal good service

H. R.

Boys given balloon animals and tulips for mum on mother's Day.

S. S.

Great food and good service

l. g.

Starter was overcooked but the main was ok

l. a.

Great food, great service!

K. S.

Today we had the nicest food and the friendliest of service from the lovely Georgia. She was friendly, natural and sincere and her work ethic was incredible. It was a great experience. Thank you.

L. S.

Brilliant atmosphere and delicious food

s. s.

Always been happy eating here

c. m.

Lovely food great service

E. C.

Lovey friendly service. Have been numerous times

L. A.

Good food and decent portions. Painfully slow service and despite mentioning it on the online booking form, when we arrived and when we ordered, nothing was mentioned about the birthday of one of our party. The website stated a birthday treat, and this wasn't mentioned until we asked about it when paying the bill - the treat is cake and the excuse given was we were ordering dessert, however we weren't informed there was an option of cake for the birthday person.

M. M.

Quickly seated and drinks orders placed. Staff engaged with our 2 1/2 year old to ask what he was having. Menu is accessible via a qr scan. Child's food was brought out fast and that ket him occupied. Our mains were a feast well stuffed afterwards. Attentive staff and friendly service

J. P.

The staff were friendly but it took 2 hours for a starter main and dessert. Sons birthday so had organised the tgi treat, they said they remembered bit it didn't happen until we waited an age and asked, nor was it mentioned when we arrived. Our waiter was a friendly chap who wanted to help bit didn't fill me with confidence

L. G.

Tgi Fridays great as always, great service, friendly staff, thought I would try these bad boys and I wasn't disappointed

S. A.

Have been several times and always had great service from the staff and fantastic food. Would highly recommend this restaurant.

A. M.

Fantastic service and happy to see low calorie meals on the menu. 600 calories 😍

S. H.

Love this restaurant! Always super friendly staff! Always on top form when giving refills for our drinks every time we go! Food is amazing always aswell!

C. F.

Have always loved a TGI but don’t go often because it’s probably at the top end of pricing for what food you get. There burgers are great and there Philly cheesesteaks are the thing I always go for. I ordered a kids meal and the only thing I would point out is the amount of salt on the kids meal chips should be looked at. I had to sit there and wipe the chips down as there was far too much salt on for kids meal.

S. K.

Ate here before and remembered it being OK food so popped in to get a table. There was a ten minute wait where we were asked to sit at the bar. We sat and were totally blanked by the staff. They stood about a metre away and chatted as we sat …so we left for a different restaurant. Not sure we’ll be going back. There are definitely places with better customer service.

W. P.

From entering to been seated was a great experience. Its our first time out being gluten free....staff were fantastic and guides us through the menu. Really pleasing experience will certainly adding TGI Fridays as a place to eat thanks Gateshead staff

M. M.

Went for Mother's Day and was a lovely time! Not heaving and he'd great service .... And corndogs with rootbeer - best surprise ever as I love them both!!! Thanks for a great day!!!

N. H.

Lovely place , super service and great food.

S. B. (.

Ordered to take away before closing on a Saturday. Fries were tasty as where the chicken strios but the beans in the children's meals had not even been heated they were still "chilled".

P. B.

standard food. neither excellent or bad

G. M.

Cold. Food was good. Took an hour to get food.

D. C.

Nice atmosphere, the food is the same in every TGI but its good quality and there are some pretty good drinks options too, including cocktails

J. C.

Asked for a medium rare steak and it was well done. My daughter wouldn't let me complain as the staff were really nice and we were there celebrating my grandsons birthday.. Brought the steak home wrapped in a tissue and gave it to the dog!

M. S.

Hadn't been here since I was little, really enjoyed coming back. The grill I had was cooked perfectly, however they forgot my lasses salad and the drinks took a while so minus 1 star, other than that really good night and tasty food at a decent price.

D. F.

Ordered fried shrimps and fried mozzarella with pesto sauce, the sauce for the shrimps was not slightly chilly, but very chilly. But nice food and friendly staff

A. G. P.

One of the few chains that actually does good burgers. The service was also good. What a good bunch of staff you have there

I. D.

I love the food here, however the menu has changed and it's more limited than it used to be cant get a bucket of bones any more, my favourite, the staff a very friendly.

K. I.

Service great, food over cooked

B. B.

Popped in for some food, really quick service, and the staff were very friendly. Manager suggested a few items and boy did they not disappoint. The starter sesame chicken was to die for crispy and saucy... and the sauce WOW! It’s unreal, the portion was also really decent. The main I went for the warrior burger was totally defeated in my battle to finish it!, gutted but it was huge and again absolutely lush! All washed down with a few recommended mocktails (sadly I was driving) but my friend said the cocktail he had was delish. Buzzing atmosphere, good food and fantastic customer service from start to finish. I will definitely be back for another visit. Thanks, Ben *****+

W. R.

Good place with definitely American vibes. Staff friendly and food was good. Much pricier than in the states.

N. S.

Good service with polite and helpful staff. Food mostly good but pretty expensive. The décor felt a little dated, not up to the same standard as the restaurant inside the Metro Centre.

T. W.

Lovely clean site, so handy for popping onto the town. Very helpful staff. Easy to book. Really enjoyed our stay!

K. D.

Had a few hours to kill before flying home. Popped in for a few bites and a cocktail. Staff and service were just phenomenal! Extremely friendly.were really accommodating by letting me sit in a seat that had a plug for me to charge despite the area not being served in as it was quiet. Vicky was fantastic as were all the staff. Cocktails were ace!!!

E. P.

Average food but great with kids

C. B.

Excellent staff, got the beef tacos, very nice, quite expensive. Pop refills, ad many as you want. Will be back.

C. M.

Absolutely unreal service from start to finish. Staff (Jamie and the girls) were amazing and very accommodating for us and our baby. They constantly brought us things to keep our son entertained and played peekaboo with him. Our food was delicious too and we all wolfed the lot. The staff also brought our son some fruit and veg sticks which he enjoyed. We left feeling very comfortable and satisfied and will definitely be back.

S. B.

Visited for a birthday meal. Staff were great hosts and very friendly and helpful. The atmosphere was great in the restaurant. Food as always was lovely and good value for money the cocktails are also lovely. We all loved it and had a great night.

A. W.

Absolutely amazing, they go above and beyond. Staff are so friendly, happy and professional. My daughter was treated lovely. Food was outstanding as always.

C. P.

Great food and staff

A.

We often visit TGI's at some point through the week as it is a relatively inexpensive night out with decent food and service to match. The staff are always fantastic and connect with the customer extremely well. The wait times are usually second to none and the restaurant has a great atmosphere. We have visited many times and only once had an issue which we waited too long for our food. In their defence however, it was a very busy night and they were down on staff that evening. The manager came across to our table without us asking and couldn't be more apologetic.

H. T.

Lovely food and great service

D. A.

You get great service with a friendly smile. The food is amazing. I ordered The Texan and it was delicious. Will go back again. Prices aren't too bad either with big portions.

D. H.

Good - first time out for a meal since lockdown. TGIs follow the correct protocols and have their service cycle well planned. Took my folks - both in their eighties. Very convenient as all on the level and easy access - they both walk with great difficulty now, but like to get out once in a while. Had to book thru website - set time. Arrived - straight in. Tables spaced well apart, with only every second or third table in use. Paper menus. Friendly staff. Food and drinks put on end of table so server not leaning over you. One way system in place around restaurant. Of course the other side to it is the food. Great - as ever top TGIs quality. Good service. The menu is reduced a bit for the sake of their kitchen operations, but still enough choice. One other thing to note when I'd booked online in the comments box I'd mentioned my folks are older and not as mobile, so could we have a table not to far from the accessible toilet? We were given a perfect table, not to far into the restaurant, on a wide Isle, very near the accessible toilet so my Dad could easily make it with his walking frame. So 'yes' - recommended for food, service and following safe practice in line with covid guidance. My parents enjoyed their meal out, and we felt safe and assured TGIs and it's staff were interested in good practice.

I. B.

Azing staff and food highly recommended

J. O.

The three of us had the set meal two courses option £10. I had loaded skins first. While this was smaller than one normally gets but that was fine. I had the hot dog for main which was quite large but as expected. Staff were attentive and service speedy. A good all round report. To be recommended to others.

K. G.

Very friendly stuff, quick order processing and tasty, affordable meals. Clean inside.

G. S.

Good service, not hiding around the corners. The waiter recommended me nice beer. Food arrived very quickly, the burger was to cold and the bap too dry. The sauce for burger good. Chips a little bit too salty. Big minus for no serviettes on the tables. Generally is ok. Probably I will visit again.

M.

Had a gluten free pulled pork burger, chicken nachos and cider here last week. Good food and nice staff from the off duty waitress arriving for her shift who held the door open for me when I went in (tall, thin, blonde young lady, sorry i didn't catch your name to give you credit), to the manager who was very polite and took the time and trouble to explain their (extremely thorough) kitchen etiquette for people with allergies. Nice experience. 😁

N. D.

Brilliant service with great tasting well presented food. We had the burgers which were awesome!

N. A.

Friendly staff and excellent service. My partner is coeliac and dairy intolerant so eating out can be tough. TGI Fridays have a policy where the order has to be taken and followed through by the duty manager. Very attentive and we had a fantastic meal.

J. B.

Perfect food lovely jd sauce to die for

J. T.

Disappointing for the usual TGI Friday fayre. Wide ordered grilled salmon - it came about 1cm thick and 2 inches wide... Pathetic for £15! The mash looked horrendous and the 'seasonal veg' was a small pile of roasted veg. I had the 'double dip burger' which again, looked pretty unappetizing, and i can't say that i could taste the mayonaise, candied bacon or cheese. Sweet potato fries were nice, as was the sauce. Also had sesame chicken bites to start which although very tasty thanks to the sauce... I got 7 small pieces of chicken for £7. My 4 year old has fish fingers, beans and chips. Can't get much wrong with that, although the beans were so overcooked they disintegrated when eating. Staff were very nice, but for a £50 bill, it was rubbish! Wouldn't tecommend

S.

Use this restaurant on a regular basis and have done for several years with my family, it is always welcoming and the staff are so friendly and helpful. It has a good atmosphere and is always clean, the food is great and reasonably priced, would recommend.

j. j.

I don't know why I do this to myself. I always promise "never again" with these chain restaurants. anyhow, lovely place, great service, interesting looking menu, but oh my, was the steak awful. Very tough - I suspect very cheap cut also!, rest of food didn't live upto the expectations of the menu. Things like a bit of chicken with a sauce poured over it at the end, rather than the food being prepared with the sauce like a proper restaurant. Been twice, got bitten twice. NEVER again.

S. C.

Average standard TGI. Nothing to shout about, same menu as every other TGI and nothing particularly special or particularly bad

S. W.

Really nice atmosphere was able to chill out eating and listening to the music. The staff are very friendly and polite. It's my second visit and I intend to go again before I head back home.

R. F.

Fabulous dining experience, you can tell a great deal of effort has been made to accommodate social distancing yet provide first class service. Crowds are not a problem here as they have a car park with the building.

M. S.

Haven't visited in years but glad we did. Nice atmosphere. Good food. Crayons and balloons for the kids. Great service from Georgia. Great family restaurant 😋👍

D. T.

Tried the Gateshead one for a change and it was great. Always nice food but atmosphere was more relaxed than some others. Will definately return

A. L.

Enjoyed the chicken strips and cookie dough sundaes. However, the burgers were of poor quality and nothing like the ones we had the previous time we were there. Shame really.

J. B.

Very good restaurant. Never too busy and food was cooked fast. Nice food and decent price.

J. P.

I had a fantastic meal here. My family and I all ordered a variety of things from the menu and all was brought in a timely manner and tasted delicious. We'll certainly come again when passing.

E. W.

We come here often for family celebrations, we have a dairy allergy and a vegan in our immediate family and TGI's is great because there is lots of choices for everyone. The staff are great, very friendly; once a member of staff even had a balloon sword fight with my son and made his night!

D.

Lovely food as always just like all TGI however the service was extremely slow. Big let down as never been disappointed in TGI

R. B.

It's nice but overpriced for what it is. Service was nice but a little slow. Disappointed that the menu has shrunk a little including the vegetarian options - the veg tostada stack was my favourite and that's not available now. Kids love the experience though and it does feel like a nice time out.

p. q.

Amazing food and potion sizes were huge. Staff extremely friendly, Vicky helped show us through the menu and was so welcoming. Will definitely be back

M. M.

Food was very good, prices aren't too bad for the quality. I personally love TGI's ribs and would definitely recommend them. Great selection of cocktails. Staff were very friendly and attentive.

D.

The burgers are very tasty it's definitely down to their unique sauce which is amazing dipped with chips or lathered on the burger. The staff in here we're all friendly just a shame when we wanted to pay for the bill you couldn't find them to call over.

S. L.

Great food and a great atmosphere for the family fantastic time spent for my birthday meal out. Thank you too all the staff for making this such an enjoyable night. Management team was brilliant and tended too all the needs. #bathyardhippy

M. T.

Loved all of the food! However, the wait was quite long but it was great!

Y. S.

i was avoiding this place because of what it was and i saw the prices i was on a budget. however i came in for the 9.99 deal and found it to be excellent. service superb great waiters, food really good and served quickly. the blue cheese dip/sauce is to die for. i will be back. only downfall are in the prices.

A. R.

Tried a few places during Covid 19 re-opening. This was the closest to original experience; good service and nice atmosphere with sensible safety measures taken, rather than the prison canteen feel of some establishments. Plus the British taxpayer picked up half of the bill...

G. N. o. 4.

Really poor food last night, starters of j Daniels chicken strips had to be changed as they came out cold x4. So other 3 diners are separate. I had California chicken burger and fries, to say fries were tasteless is an understatement. Hub had fish, he was really disappointed, said he has had bigger and tastier from a box in supermarket. The server did all she could hence 3 star and not 2. I find Tgi's has gone down rapidly in the standard of food. Not the price however, not a true reflection of quality versus cost. I won't be back.

M. G.

Catherine was very attentive to all we needed. And even apologised for our wait between courses. But we were happy with the time we waited. It gave our starters time to digest. She is a lovely friendly young lady. An asset to your company in Newcastle on clasped way

A. s. o. a. S.

Nice friendly staff.. and the food was great. Nice and clean

M. K.

Just standard fare. They don't do prawns anymore except with steak, so disappointed. Staff are always 'fun' but not really my cup of tea. Burger and chips was nothing to write home about but ok.

N. B.

It's a really posh version of a greasy spoon cafe. The food often swims in grease but tastes absolutely beautiful. If the food wasn't so unhealthy I would eat in there every night

A. B.

Fantastic restaurant if you are like me who doesn't like it too busy in the metro centre. Ample parking places with pleasant staff and actually fairly cheap for a chain restaurant. Lovely find and I will certainly call in again 🍔 🍟🌭🌮🌯🍻

B. P.

Food was delicious as always & the staff really friendly & attentive. One of my favourite places.

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