Reviews of Hanley Brewers Fayre. (Restaurant) in Stoke-on-Trent (Staffordshire).
Hanley Brewers Fayre
Etruria Rd, Hanley, Stoke-on-Trent ST1 5NH, United Kingdom
Description
Information of Hanley Brewers Fayre, Restaurant in Stoke-on-Trent (Staffordshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
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Map
Open hours of Hanley Brewers Fayre
Sunday
7am–10:30pm
Monday
6:30am–11pm
Tuesday
6:30am–11pm
Wednesday
6:30am–11pm
Thursday
6:30am–11pm
Friday
6:30am–11pm
Saturday
7am–10:30pm
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Reviews of Hanley Brewers Fayre
K.
That is one very nice place, highly recommended. Really nice and tasty food, friendly personal, great atmosphere.
D. B.
Staff were a delight. The pub was nice and warm. Had 2 refillable’s that tasted flat, even after mentioning to staff. Good value for money for food, but you pay for what you get in terms of quality. Overall, a nice place for a quick cheap meal
H. M.
Had 1st visit the other day, food was lovely and piping hot. The staff were very attentive and our order was spot on and it was lovely and clean. Will definitely be going back again, highly recommended!
g. h.
Had an enjoyable couple of hours at The Brewers Fayre, beer was fine, had a some Nachos which were perfect for a chat and a pint session. The service was fine, very polite staff and the venue was comfortable and clean. 👌
Will give there again.
S. B.
Excellent choice of Menu, staff are friendly and helpful too. All meals were really well cooked, great value for money. I would recommend 5*
K. W.
Just to say a massive thank you to the young lady on the booking in on Sunday 27th Feb 22, we hadn’t booked but she managed to accommodate eleven of us at short notice, they even replenished the breakfast items for us to make sure we’d all had enough, the food was excellent and the pub was packed full, we still don’t know how she did it but thank you very much for doing so, we were seeing family off has they were on there final day in the Potteries before flying home, see you Mothers Day, thank you.
B. H.
Clean and lovely decorations. Staff were great. Really enjoyed our meal and felt like guests were seated nicely spaced, making use feel very comfortable. Will be returning!
R. S.
Food wasn't very good.
Burnt steak and ale pie .mixed grill wasn't good.
Not worth the money I payed
The staff was friendly.
D. S.
Lovely big Brewers Fayre.
Excellent professional and friendly staff.
Prompt service with food and drinks served very quickly given how busy the restaurant was.
Food was cooked well and very good value for money.
One of the best Brewers Fayre's i have visited.
D. C.
Good safety measures in place. Good quality food and excellent staff
J. B.
This is a chain, so don't expect anything exotic. Good, honest food, served promptly by pleasant staff. Clean, well maintained premises. Not crowded when we had lunch. No draught bitter due to truck driver shortage, but bottled Doom Bar was acceptable substitute.
A. K.
Quality of breakfast seems to have decreased a little, food although under heated lamps was quite cool when eating.
Cutlery to select from buffet too small - equivalent to a dessert spoon for mushrooms, beans and scrambled eggs; just too small.
Only 1 serving area in operation when we attended and it was the busiest we've seen the restaurant .
Atmosphere was good and the staff very friendly and helpful.
A. X.
Food is just brilliant! Couldn't ask for more. Prices are OK and staff is friendly and helping you out 👌🏻
C. C.
Really nice meal & the staff were very helpful.
J. H.
Enjoyed the evening, comfortable and left alone. Not a lot of food choice.bar prices too high.
R. W.
Table was clean and the service was good. Had two courses and refillable hot drinks. Good portion sizes. Will be visiting again
A. “. W.
We pre booked this time and sat in the restaurant instead of the bar, service and food were very nice as before would recommend
K. O.
Food was beautifully cooked ' fresh and tasty. Our waitress was lovely ' couldn't do enough for us .lovely and clean .Will definitely be going back 💫
L. C.
Food was really lovely and at good prices. Only thing that let it down was the time it took between ordering and the food arriving otherwise it would have been 5 stars
N. R.
Booked a table for 11 people last week for our wedding which was yesterday ...great service and great food .. lovely staff ...will definitely be coming back again ...and great on price too . Thank you for making our wedding night lovely 😊
K. K.
Excellent service, great atmosphere, very nice food
D. H.
Wheelchair access very good. Lovely meal. Staff welcoming and attentive without making us feel rushed. Will definitely be visiting again.
S. M.
Good food friendly staff, get what you pay for.
G. G.
Good service, good menu. Safe working practice. Only downside is no signage pointing to restaurant. Being on a corner off main road, very easy to take a wrong turning. Car park needs improvement as very limited space. We normally park in the retail park opposite and walk across. So much easier
L. C.
Great food at Great price. 2 meals for 9 quid before 6 on weekdays
z.
Great prices on meals , good food & nice service !
5/5 !
S. R.
Best steak I've had out in a vry long time. The staff are very friendly. Can't do enough for you. Will definitely be coming back
P. A.
Service was great though they forgot my bacon, the food tasted delicious but it isnt easy to find because it's listed as a beefeater and the csroark is a joint carpark with a hotel
J. S. B.
Staff very polite, food is very good value for money.
d. m.
We went for lunch this week and had the 2 meals for £8.99 deal. Big portions for the price and we took advantage of a starter for £2.49. Staff were polite and friendly. Will definitely return.
A. R.
This place had been recommended to us so decided to try it as a family of 6. Most of the meals were nice, one came missing some ingredients that we had to ask for, one was inedible and my son left 90% of it as the meat was tough and eggs were undercooked. My grandsons pizza came which he didn't eat as it was basically a piece of dough with cheese on. Very thick and undercooked. When it came to dessert, these were nice after choosing again as one wasn't available. To give the waitress her dues she was very polite and asked if we wanted the meals changing but they had been put off. I wouldn't visit again but the other meals were ok.
F. D.
Very professional and polite. We really enjoyed our meal
D. M.
Really nice restaurant and pub. Friendly staff and amazing food. Paid the extra for the upgrade to the chicken wings in a shared combo and only got 5 total which makes me wonder how many I would of got if I didn't upgrade. Regardless.. nice food and staff.
M. M.
Our go to place. Lovely food and lovely staff. Great atmosphere
j. p.
Food was cooked well and reasonable wait for food, the mash potatoe was I think powderd as seems quite doughy, as u can see from my photo I was able to roll it up like a dough ball (decided make a viking). Staff are polite, friendly n helpful.
D. B.
Service was good waiter knowledgeable I thought it was a bit expensive but the food was good
T. C.
Nice place and a good hygiene.
Staff are always extremely friendly. My only negative would be the current layout isn't overly intuitive and I found myself and a number of other visitors inadvertently followed the wrong routing.
Staff did politely point me in the correct direction but I think their job could be made easier with better signage.
k. T.
Apart from a little confusion over the table booking, the team pulled together and made it happen for our family to get together, service meals all came out together and hot. Thank you to the kitchen staff and the girls who served, and the guys who bought all drinks. Great service I would now come here again.
J. G.
We were new to hanley and discovered this place . we visited nearly 5 times and tried their few mains.. Good ambiance & food, friendly & great service by staffs, highly recommended place. Chicken tika &rice was our favorite so far.
Regards
J Gomez.
T. P.
Great meal and a great place for a family get together...and there is a premier inn attached.
S. U.
The Staff are always very polite and very helpful! A very happy and friendly atmosphere.
My Mum & Dad always used to go to brewers fayre Hanley and since my father died in January the staff have been so accommodating to my mother once they opened again.
Well done to all the staff and managers and thankyou.
A. B.
Pleasant, helpful staff. Food served was good. Restaurant not in the greatest location but it was a convenient meet up point.
J. T.
Good value daytime menu, friendly staff
W. L.
Lovely place clean great staff and food was Beautiful
A. J.
Good food reasonable prices friendly staff
T. T.
Lovely food, the staff were both friendly and helpful. The service was spot on and a also a good pint, will be going again in the future.
D. P.
Always nice food and the gooey cheese is so good smothered over the burger.
M. R.
Food was nice, big portions for decent price, staff polite and cheerful, lovely atmosphere.
K. M.
Great service, Good food the only problem being they started to clear the plates before we had all finished.
l. m.
Great place, friendly staff, very good service.
S. D.
We had a Christmas meal out with friends, the staff were brilliant, our waitress Amelia was so funny, very friendly n couldn't do enough, the food was fab, the pudding could of been a little bigger (My wife says that's just me being greedy!). We use the brewers in Hanley a lot, we've always enjoyed our time there, even the managers are very friendly too! You don't get that everywhere....
All in all a great night!! Especially when you can have a laugh with the staff!! Thanks again Amelia for your excellent service and humour!!
r. l.
Great food and drinks, actually know how to cook a steak.x
P. H.
Best breakfast for ages, lots of choices and cooked nicely
N. H.
Too many tables that are 'reserved for diners only' so the available space to sit and have a drink is quite limited.
Drinks are a little pricey but the place is large and spacious.
E. H.
Lovely food. Very pleasant, service with a smile and also quick service.
S. O.
Had 3 mixed grills and a curry as a family. The curry was lovely, good portions. The miclxed grills were good portions but the eggs were still slimey on the top where they wernt cooked enough (I understand some people like them like that maybe, but we don't) and the gammon tasted off and none of us ate it, didn't complain as the place was busy and couldn't be bothered complaining to be honest as we had a busy day... The puddings were nice, sundaes and smores.... £67 after BlueLightCard discount for 4 meals, 3 puddings and drinks is a good deal. Be even better if the gammon wasn't off and eggs cooked abit more.
R. C.
Food was excellent. Steak was delicious.
A. G.
Lovely helpfully staff....I couldn't have any of the puddings on the menu so they gave me a bowl of strawberrys . Very friendly. They were very busy...but this didn't effect the service we had
S. G.
Reasonably priced & tasty food. Faultless service .
m. p.
Excellent food ,really good price and staff were brilliant and friendly would definitely recommend
R. B.
Excellent service food was excellent. Xx.
I. T.
Great service good quality food and drinks at a competitive price
The staff are friendly and helpful I will definitely be going back soon.
J. H.
Absolutely brilliant staff and amazing food. Our waitress was Jodie , she was a diamond and went above and beyond.
P. L.
Great food. Nice to be back. Staff happy to see us back again.
N.
Food was good, loaded chicken wings are sensational
L. H.
Food was great. A few more vegetarian breakfast items would have been good
T. H.
Great value and happy service, so much so ate here a second time during our two night stay at premier inn
M. P.
Went for a family meal and really enjoyed it.. good value for food and drinks.. family of 5 and paid £43 for meals,puddings for the kids and drinks.. refills on soft drinks is a bonus and great value.. staff all very friendly and helpful. We were served by Jodie and she was great,very friendly and professional.. lovely evening had at the brewers fayre Hanley.
M. B.
Great value for money, nice food. Friendly staff.
S. J. d. H.
Really loved the food here and it was very fast also! I would come here again 5/5
J. S.
Went for my Son's 18th got there in time for the day saver menu couldn't fault it food was great and the bill was cheap
a. r.
Today was the first time in over 12 month's that we have had a meal inside in a restaurant food was excellent and and the service was exemplary staff were very attentive a helpful
C. D.
The staff friendly and helpful. The restaurant was clean and well ran. The menus let the place down . Nothing to cater for people who cant eat food smothered or cooked in fat . A healthier range of grilled chicken or fish is needed. I'd love be able to stuff my face with the the chicken breast smothered in cheese and bacon .. but due to chronic illness I have to limit saturated fat or fat intake. Really struggled with this here. Had a children's meal that was as healthy as I could get..
A menu change is needed please..
M. C.
Good value meal. Very tasty in pleasant surroundings.
S. B.
Reasonable prices. Decent food.
C. B.
Go there every week never had a bad meal staff are brill👍👍
K. M.
Cant fault it. Great atmosphere very attentive friendly staff made me feel at ease. 1 main was wrong but was replaced speedily with a fresh one within 6-7 minutes, server was very helpful and very good with kids, my 4 year old boy was getting a bit antzy but the lady was very good and patient with him. Excellent service and good hearty fresh food
M. T.
I've occasionally used this place for a while but it's the first time I've been since the pandemic started. I felt very secure entering the building, regarding Covid measures - which I appreciate within the circumstances - and the staff were as friendly as always. From a vegetarian perspective, the food isn't anything special, but it's fine. It's standard pub food really, but I do enjoy the vegetable wellington on a Sunday. The place is always clean too - even the toilets - which is always a good sign. There's also ample seating space outside
S. R.
Lovely food and great customer service (thanks Nathan for looking after us table no 13 04.07.2021)
C. H.
Excellent breakfast, well worth going.
K. P.
Table for one please......no problem, was given a quiet table away from the crowds but close enough to the bar, great start.
Orders are taken at the table, the staff are very friendly and helpful and the waiting time for food and drinks is minimal.
After dinner, I found a sofa in another area of the bar and again, staff were very friendly and the surroundings very relaxing.
The food choice was excellent and the prices good.
Good selection of wines and ales, so no complaints here.
D. B.
Lovely meal. Really well explained covid measures and well applied. Felt safe and content with the situation.
Would highly recommend for food, staff very pleasant attentive and location was excellent
T.
Clean restaurant with friendly staff but the food was average at best.
Smothered chicken was stringy.
A. S.
Really nice food, service good
G. D.
Nice and comfortable. The cottage pie was spot on.
Y. M.
Food was exceptional staff are friendly great experiance my husband drank the pub dry of brewdog lost lager was greatful to the waitress who told him 1 bottle left if u want it which he did 5 bottles in total highly recommended if u find yourself in Hanley well worth a visit
J. C.
Food good and staff very friendly.
S. J.
Very nice food lovely staff
A. G.
Hadn't been for ages and really enjoyed visiting. It was packed for a Saturday night! There was a varied menu with quite a few things I'd not seen before. Tasty food and portion size was decent. Would definitely think about returning.
B. C.
Great service good food lovely staff
A. C.
Had a really nice lunch there today with Wife and daughter. Drink and food prices were good and quality of food and portion size was better than I hoped. Sharing sweet was really good value and daughter well impressed with strawberries. Service was quick and all the staff were friendly. Overall I thought it was good value for money. Even the real ale was well kept and at £3 a pint for Doombar cheaper than expected.
p. h.
Great breakfast, plenty of choice
K. F.
Excellent service every time I come here
S. W.
Lovely food and really helpful staff. Normally when you come to these sort of eatery's they let you down somewhere along the line. Have to save, this was a pleasant experience. Would thoroughly recommend :)
s.
Average food. Lovely staff, they made us feel incredibly welcome. The food was decent, having sausage and yorkshire with mash. Came out piping hot and clean plates at the end of mean.ONLY fault was we had mini pudding and a hot drink. The pudding was great, but they made us get the hot chocolate. We couldn’t find it on the hot drink machine so they handed us a sachet and made us make our own hot chocolate. All from that, good experience.
J. H.
Amazing food really great choice in the menu . First time to this area and a very long time since been to a brewers fayre. I am so difficult to please but they have certainly upped their game . Food was delicious every single course piping hot and great size portions. Staff were kind , helpful and extremely welcoming. 4 days eating so much food well done to the chefs and obviously good management to have such good staff . Clean and well kept . Will be sampling the food at my nearest one when I go back home .
d. t.
Food was decent quality, especially for the price. Consistent standards, as would be expected from any Brewers Faye across the country.
The wait to be seated was a bit slow, and it took nearly 5 minutes for me to get seated. The waitress was behind the bar serving some drinks when i entered, and made eye contact with me after a few mimutes, but never acknowledged me or told me she "would be with me in a minute" or something to that effect. Just something letting me know I'm not standing there like a melon for no reason.
But apart from that, the unlimited drinks from the soft drink machine (with the option to flavour all your favourite brand name drinks with addition flavours like cherry, strawberry, vanilla and lime), and the American themed specials on the menu at the time were very enjoyable as a cheap pub-style meal.
C. M.
Visited here on 3rd August and ended up with food poisoning after having the southwestern burger.
T. W.
Enjoyed the food, and the waitress was lovely. Very friendly and helpful
L. W.
Nice place to bring family.
S. M.
good selection of food. Manager was very good with allergy information however this did not continue on to the kitchen as my son received sausage and mash even though I specifically requested chips because of a milk allergy. also one one choice of dessert for a milk allergy which was a fruit salad.
R. T.
Prices seem to have crept up, but the carvery was exceptional
L. B.
Lovely food and lovely staff. Will definitely be going back 🙂🙂
A. L.
Excellent food covid safe will visit again the cauliflower bites with piri piri sauce were soo delicious a little expensive but worth every penny
k. b.
Went her for my birthday with my family pleasant staff the meals were good value will be going again
B. K.
Very pleased with the customer service. Came in on a Saturday afternoon and looked at the food menu. Deciding I didn't want a full meal the manager came over to take our order and I asked if they did sandwiches he said no but they could make me one. I had a chicken bacon salad sandwich which was beautiful very fresh.
Would just like to say thankyou to the manager who went out of his way to accommodate me being fussy. Hense the 5 stars for the manager.
S. H.
Obviously a very busy evening service as it was mother's day - however, staff were largely attentive, food was good quality and when I sent my wine back as it tasted wrong, they replaced it with a better quality at no extra cost. Also, daughter has been off her food due to illness and had just a starter and pudding at only 79p each. Not a 5 as they did not replace cutlery and napkin between starter and main until we asked.
C. H.
Christmas Meal With The Bodycare Babes Very Enjoyable
J. T.
Always enjoy the food here. Service can be slow at times depending on how many staff are on that day. Definitely value for money and a nice comfortable atmosphere
T.
The food is great staff a polite and friendly but food takes a while to come but overall very good
F. R.
Nice clean friendly place and prices are reasonable
B. S.
I've been coming here since opened. Unfortunately due to building another 300 rooms on the hotel. It no longer has there relaxed vibe as before, I would say book a table 1st. Due to being very busy. Which is a shame as we would just nip in for tea when been shopping, and think a lot of customers will now go the hive instead. Food nice an price good thou.
S. S.
The restaurant was clean, the staff were really friendlyl and attentive without that feeling that they are hovering. We had the burrito bowl which was yummy tho too many jalapenos for me, the haddock fishcakes which were lovely and the children's hotdog with the usual chips and beans that was demolished quickly so must have been tasty. The down side was getting to the toilets which are up stairs, tho I'm sure there is a lift I didn't look for one.
M. P.
Always guaranteed a good meal served by friendly and helpful staff. Have to say that the staff in Hanley are the best when you compare them to other Brewers. They are so pleasant and friendly. Clean and tidy restaurant.
R. B.
We came here with a voucher from a previous experience at a different place (same chain). That experience was very poor but this one was good.
I can't remember the ladies name that served us but she was very friendly. The food was good too, a step up from a previous visit to a Brewers Fayre pub.
P. T.
Very nice pub lovely atmosphere
A. M.
Dropped in mid week without booking and the staff found me a table as not too busy. Food arrived quickly and was fine 🙂
C. F.
Good food, great value
C. B.
Food was very tasty, we had 2x ultimate turkey roast, 1x normal turkey roast, 1x veggie roast, 1x festive burger. Only thing, if you have the ultimate turkey roast it should come with extra gravy. This had to be explained to them with pointing it out on menu to get it. Good price
M. K.
Lovely atmosphere, great food and service. Very happy..
E. B.
This restaurant is consistent with their service and quality of food.
Nothing is too much trouble & fussy eaters are well catered for.
The staff are amazing; Jodie, Leanne, Callum, Scott and the rest of the team made us feel very welcome. Thank you.
l. w.
Rate highly for their breakfasts and puddings (not together). Sunday carvery is lovely (but a little pricey) other standard main meals are ok for price, just general chain pub food. However the staff are Brilliant, very friendly and always willing to help.
j. m.
WHAT A BREAKFAST! Thats one of the best buffet breakfasts I've had in years. Top marks to the staff. The young lady behind the bar was very welcoming,and helpful. If i was in the area, i would definitely make another visit.
D. H.
Good safe service nice food with covid rules in place for your peace of mind will be going back for sure
K. L. H.
Didn't see manager smile once. Couple complained about wait for good then one meal came out before the other. Had to ask for air con to be turned down 3 times was with my mother who was 84 draft were terrible. Cottage pie was lovely
N. C. F. (. H.
Great breakfast good value for money, staff are friendly and helpful, especially Callum he really is an exceptional member of staff nothing is too much trouble and he is great with the kids, in fact with everyone. We regularly go for breakfast and he's the same every time, a real asset to his company. Well done and thank you
I. B.
Always welcomed with a smile. Had the gammon today really succulent and tasty. My wife had sausage eggs and sweet potato chip's she soon scoffed it down lovely
J. A.
Fairly standard pub grub menu. The order took a while to arrive, but they were busy that night and the time not excessive for the number of customers. The food itself was fine and as expected for a chain.
J. M.
We go to brewer's fayre quite regularly and have done ever since it opened. We have always been satisfied with our meals and find them value for money especially when it's 2 main courses for £8.99. We have been served quite a few times by Jodie who we find very nice and friendly she's makes it a very pleasant experience although I always call her Alison she takes it in good part. Iovely girl.
A. H.
Had a loverly Birthday meal here with family. Staff are really friendly. COVID measures were good. Would definitely visit again.
K. U.
Food and service was great can't wait go again
J. R.
Booked at table for 12 people, for a birthday meal, it was lovely to see ballons de orating the table. The staff were all very pleasant and the food was lovely. The service despite there being a number of us, was very good. Look forward to visiting again.
B. L.
Want a sprinkling of cheese on your child's spaghetti bolognese? ... There's an extra charge for that 🤣
G. W.
Great value for money meals.
C. L.
We went to Hanley a few days ago as a family of 6 which eventually cost over £100 , the meal was good but I was quite surprised to be charged xtra. ie £1 each when 2 of the family asked for a bit more custard on there pudding,on the mains is understandable xtra egg, sausage etc but custard ??????
E. R.
Great place to go for tea....Good staff good food and good price. X
M. G.
Had a lovely meal here but it was Kieron who made the experience as good as it was. Here for a weekend and his knowledge of the area has given us much more than just waterworld to visit. He couldn't do enough for us and is a real credit to you. Customer service was impeccable.
W. I.
I was staying at the attached hotel for business, I was provided with a meal voucher which was very good value and allowed you to add to the offer. I stayed for 4 nights and in three of those nights I was made to feel very welcome and received great service, however on one night I was made to sit in a corner away from the "Proper" guests and was made to feel like a cheap skate for having the voucher. Hence the 3 stars not 5.
S. B.
It was a ok meal been here few times tho not the best ever just ok
G. G.
Excellent service. Could do with more items on the lunch deal eg scampi
a. e.
Lovely place meals are always nice,never had a bad meal. Staff are always friendly and always willing to help. Such a relaxed atmosphere. Would highly recommend.
R. J.
Great little establishment, very affordable with classic pub grub menu and family friendly feel. Nice staff with pleasent table service.
Also I'm a vegetarian and whilst the menu isn't teaming with options the Sweet potatoe feta cheese and spinach lasagna whilst it might sound strange is very VERY nice and is a peronsal favourite of mine. 👍
R. S.
It was ok/average, nothing to shout home about. Appeared to be short staffed, so staff weren't as attentive as I would of hoped, but were doing their best to cater for everyone.
The restaurant itself is nice and clean and was comfy and nicely decorated.
P. P.
Reasonable meal for the price from the Two-for-£8.99 deal. Twenty five minute wait after finishing for the dessert to come out, despite being reminded.
c. k.
Friendly staff clean food ok
C. L.
A lovely evening. Good food, but could of been a little warmer. And quick service. So happy all around.
S. S.
We we're staying at the Premier Inn and had dinner here before going to a gig at the Sugarmill. Food was really good drinks reasonably priced. Staff friendly and helpful. First class
w. s.
Lovely staff great food and service
S. T.
Great place to eat. Good quality food at a very reasonable price. Lovely staff. Served very quickly. Nice ambiance. Highly recommend.
S. 8.
Great choice for buffet breakfast
r. m.
Decent evening meals but lost a star for a poor breakfast this morning (Monday 11/3/19) Cremated toast, not what I like, not much better when I asked the waiter to cook me some from the kitchen. n.No self serve unlike yesterday where I could get what I wanted, when I wanted. Felt like I was rushed when cooked breakfast was brought out very quickly. Too much water in my scrambled eggs.
P. D.
Fantastic food and great service, loved it. Thanks 👍
D. M.
We were a group of 40, and the restaurant coped extremely well. As many of the Diners were strongman competing at a competition they all chose the steaks, which were a very generous size and of a very good quality.
T. H.
Nice food at a reasonable price with additional benefit of pleasant staff.
J. H.
Food is great and cozy atmosphere but nobody told us kitchen was closing and we weren't able to get dessert... A bit disappointed on that part.
D. K.
Had a lovely meal at brewers fayre, Hanley, Our waitress Jess, was very pleasant and extremely helpful, lovely young lady nothing to much trouble
a. s.
Have visited many times and this time was just as good shown to your table and waited on can't be bad very good service by Julie.
C. M.
excellent service friendly staff very enjoyable meal plenty of choice will visit again
S. F.
Breakfast with a friend. Really enjoyed it.
p. l.
The staff at brewers fayre were really helpful especial when I dropped a glass they just cleaned it up and gave my a new one the food is really warm and tasty me and my girlfriend really enjoyed our meals and experience we both recommend the brewer fayre to anyone who enjoys great service
J. S.
Good food but the service was very slow even though there wasn't in the restaurant
A. T.
Nice food. Lots to choose from with good prices and friendly staff. We went on Christmas Eve evening and it was a nice atmosphere and we had no problems at all
G. R.
Good food great service pleasant atmosphere would come again if in the area. Recommended to everyone.
J. D.
Food is always very nice. Nice atmosphere and very friendly. Sometimes the table service is a little slow but it can be busy at times so is expected.
L. B.
Actually pretty good to be fair, nice new building and dead close to the Prem Inn. Happy couple of nights here and enjoyed eating in the Brewers, id come back for sure. Only a 4 star due to the head staff lady who was right miserable and kinda let the night down by shoddy service and being rude.
K. L.
I've been here so often with my grandson, the staff never let me down, every single one of the staff are so friendly & welcoming. The food is always top class👍 well done brewers fayre 👏👏👏
D. M.
Couldn't get in to TGI Friday's so nipped in here, wasn't disappointed at all, service very quick, food hot and staff very friendly, something you don't always get at other places. Very pleased all round and will definitely recommend to others.
l. m.
Been twice now 1st time best experience ever in any brewers fayre. Thanks to staff that was on that night 2nd time was nice but food wasn't as good. So not consistent
M. C.
Went for breakfast, good price, could have a bigger continental selection but a part from that all good.
It’s a bit too dark inside, staff is very friendly and helpful.
A. E.
Stayed at the hotel next door for my 7 year olds birthday to Alton Towers. When we first got to the hotel, my wife and daughter popped in to get a drink whilst I took the cases to the room. They were served by Kieron and happened to mention it was my daughters birthday. In the conversation Kieron asked if we wanted a table booked and my wife said we already had one but thanks anyway. We came back for dinner after a few hours to find Kieron had laid balloons on the table as a surprise for my daughter. All the staff came out to sing happy birthday with the pudding and a candle at the end also. Could not fault any of the staff over our weekend but Kieron was the highlight, a credit to the team. Thanks guys, my daughter loved it. Food was the normal Brewers Fayre offerings but all very tasty and well cooked. If you stay at the hotel, go for the meal deal with breakfast. It’s definitely worth the money.
J. “. O.
Enjoyed meal . Friendly staff good service food value for money
M. C.
Great value food, staff extremely helpful, comfortable environment.
J.
Loved this place. Great for a breakfast.
l. O.
Food was disappointing not hot and service was slow avoid the fish and chip night (friday) food has been standing too long and the small pies were all pastry and hard as bullets
Staff were friendly and place clean hence my 3 star rating
L. B.
Friendly, all you can eat breakfast, staff around to help, all you can drink, Costa Coffee lattes etc no hot chocolate though. Tea all different decafe etc. Children eat free unsure what age restrictions. Food is good. Cereals, yogurt, fruits. Hot food, sausage, bacon, beans, full tomato, bubble and squeak, hash browns, black puddings, eggs fried or scrambled. Do your own toast. They have butter, Nutella spead, honey, marmalade, jam etc.
J. F.
Good food very polite staff quick service would recommend
V. W.
Excellent food, great value, brilliant service and central for location loved it
S. G.
excellent food, lovely staff, what more can we ask for!! highly recommend this place 😍
J.
Absolutely great food and lovely friendly staff couldn't fault it at all
M. C.
Decent food at a good price. Staff always helpful.
M. G.
Fantastic place, had evening meal and breakfast food was superb and staff friendly and helpful. After my daughter's graduation we rung and reserved a table for 14 and they couldn't of done a better job.
G. W.
Great food staff very accommodating and service good.
M. B.
This is our first time here but will not be our last from the moment we walked in we were greeted with a smile we were 4 people the staff were very welcoming and friendly and the food was good plenty off it and piping hot
Keep up the good work
P.
Very clean & friendly staff, reasonable prices £3.99 for a kids main meal ,my 1 yr old grandson loved his creamy mash 3 sausage peas & gravy
K. S.
Loved it foods brilliant staff are fantastic, I should mention it's that silent you could hear a pin drop perfect place to go if you have a raging headache or miss is doing your head in 👍
A. L.
Food reasonably priced and good for what you pay, been here a fair few times and has definitely got better in the past year with newer menu
R. J.
Can't fault the meals at brewers Hanley. Carverys are delicious as are the meals from the main menu. Staff are friendly. Would highly recommend
i. m.
Food was good as always. However service took so long. I was looking for a somewhat quick lunch as had errands to run and ended up spending about 90 mins here.
M. D.
Nice food, right size portions and friendly staff. Will be going again!
L. h.
Great food at good prices. The eat out to help out discount is brilliant!
O. o. r.
Nice place for a meal or just to pop in for a quick drink, park up to 3hrs in the car park. Nice friendly staff. Nice fish n chips 😏
P. L.
Lovely food, staff very friendly and helpful. No parking problems. Nice place for an occasion.
R. D.
Food is excellent, but staff can have an attitude at times the manageress is no use no oniment
A. P.
The food was loverly and very filling the staff was great and really friendly and good prices can't thank them enough xx
J. C.
The staff were very pleasant and the food was great.
T. P.
very good service good food we been going there for good we had Monday to Friday special cook lovely
T. N.
Very tasty meals, lovely clean resturant, brilliant service throughout by very friendly staff
V. B.
Nice food ,nice staff
K. H.
Lovely staff but very slow service Breakfast good as usual
T. C.
Enjoyed meeting up with some friends for a quick tea and catch up, food was nice and tasty. Staff friendly and helpful, good value for the money.
S. S.
Really nice food would of received higher star rating but waited 45 mins for 3 children's deserts after asking several times
R. P.
Amazing food and great service... kieron the barman was lovely...free parking..we were made to feel incredibly welcome even with a rowdy 2yr old..5* all the way
G. K.
Very busy and service was a little slow. Meal was ok but definitely good value. Profiteroles were excellent.
D. W.
Fast, friendly service with decent food
G. C.
Great place to eat, it's clean and has friendly staff
c. J.
The meal was lovely staffs r all so nice
R. C.
Delicious food, attentive staff, reasonable prices, and pleasant atmosphere.
N. R.
The staff were friendly and helpful, however, my rare steak was cooked too much for my liking.
J. W.
Lovely pub. Food and drink was great. Was a very busy evening so had a little wait on food but overall was great
I. N.
Very basic food slow service would not fave been happy to the oay full price. We got the early bird menu
R. G.
Five of us went for curry night and it wasn't very busy but service was semi-slow and little curry options and signs for the bread were incorrect. Brilliant price though!!
C. E.
Food very good chicken tikka curry excellent value two for one starters and pudding £1 99 can't go wrong
S. M.
Good deals friendly and helpful
t. c.
Went for breakfast, food was great just a bit slow filling some items up and clearing dishes off tables
M. S.
Good pub grub.✌️👍🇬🇧🍻
I. O.
If you have kids take them here for breakfast, you won't be disappointed. The best variety of both English and continental of all the one's I've visited .
C. F.
Next to Premier Inn, usual jolly staff. Service can be a bit slow sometimes, but they are busy. Can't be bad as staying another 5 weeks for work!
G. R.
Brilliant place with lovely food. We go nearly every Sunday. You can get some great offers too
R. F.
Great food. Great service. Only called in for a quick nosh up. But was brilliant
c. h.
Great food, great choices, well prepared, affordable prices, fantastic staff.....well worth the price
A. S.
Good price for a hotel cooked breakfast. Staff over busy so customer service not perfect.
J. B.
Always good food for the price. Seems to be popular and busy each time we visit which is a good sign. Recommend
D. S.
Good food reasonably priced pleasant staff
P. P.
Love this place,the food is lovely and the staff are excellent.would definitely recommend the 2 big meals for 8.99,excellent value.
B. B.
The lamb shank was delicious. The staff were nice and friendly. We had a lovely evening
C. B.
Always nice in here, the food is beautiful and we r regular here :) deffo my favourite pub
p. l.
Not been since they started building extension due to needing disabled parking went Sunday not as many disabled parking bays but got one. Had carvery loved it even some crackling
J. R.
Very good in this climate at the moment..food was quick and service good not to busy at about 5.30pm
D. A.
Slow service had to chase a few times. 10 mins for desert arrived 20mins and 1 chase later. Nice food though
C. W. K.
Great places your your easy go to meal tasty and great prices lovely service too
A. S.
been going here for years with the family they are really good with young kids and those with special needs like my son. oh and the foods top notch to
s. h.
Lovely food, polite friendly staff and clean bright surroundings.
A. K.
Great food something off though when we were finished I ordered something extra but it never came still it was on the bill I requested it to be removed since it wasn't even something I got but then They said they couldn't unless I had proof and an authorization which I didn't quite understand why they need that
v. b.
Excellent menu friendly staff lovely food really clean
A. D.
Lovely place to sit and have a drink with family and friends, but I personally don't rate the food, my family love it though, each to their own I guess
H. H.
Been to this restaurant several times and had an enjoyable experience every time Food is excellent service first class,can't fault it.
P. T.
You can't ask for more if you are looking for a pub with lots of choice of drinks and standard pub grub. Better food that most chain establishments. Family friendly.
K. P.
Great atmosphere, very friendly staff and amazing food.
e. a.
Went here with my friend my kids and her kids, really good value for money and nice food for breakfast. Kids eat free too 🤗
I. M.
Great food and friendly staff. Very reasonably priced.
D. P.
Nice place to visit, food is nice but the menu seemed a little limited. But overall very nice..
M. B.
So far the best Brewers Fayre I’ve ever been.
Place is clean, food is delicious and the staff is very friendly.
R. D.
Very covid secure and s fantastic meal.
t. c.
Staff were fab, gluten knowledge was very good, food very nice and a great family doo. Nice one
K.
Excellent atmosphere with friendly, helpful staff who are always happy to help along with a good choice of menu to suit all.
a. f.
Lovely first visit to this restaurant friendly service and perfect meal.
T. S.
Very nice meal. Good value for money.2 for £8.99 . Brilliant. Friendly staff and very polite.
S. R. (.
Great food good value if you have the 2 for 1 menu
D. 1.
Good wide range of food even for vegetarians. Great party's, staff get involved. Caring staff.
J. j. J.
Hit and miss with this place been a few times the 2 for 8.99 meals are good value in the week but not available at weekends had some 2for 1 vouchers so been using them so can't complain but wouldnt pay full price
R. E.
Food was lovely as usual, I have now become a club member as we can get reward points for money off.
L. D.
Lovely food , friendly atmosphere and excellent staff.
B.
Service was quick and food was at a great quality.It is decorated nicely
A. S.
Had a nice lunch have not been for a while but we were well looked after nice and relaxed.
K. C.
Really enjoyed our meal was nice and hot staff was lovely will call again soon x
D. L.
Good food and pleasant service.Acceptable for this type of establishment.
A. A.
Good food served hot, friendly service. Good value with a voucher.
C. P.
Friendly service, plenty of parking, a short walk to Hanley. Premier Inn next door. Food and drink of the standard that is expected from a pub chain.
K. F.
A lovely place to eat with friendly staff One disappointment this week was the fact that you have changed your chips last Sunday the meal was perfect with lovely chips this Sunday you used different chips which to me are fries and were not enjoyable at all I do not expect to go to a restaurant an have fries if I want them I wud go to McDonald's
r. c.
Excellent customer service
N. M.
Friendly staff nice food what more could you want
S. H.
Lovely meal at a reasonable price. Waitress very helful and pleasant.
C. M.
Lovely staff, good food and good deals so reasonably priced.
I. D.
Stayed at the premier inn and had something to eat at the b/Fayre, chips were lovely and the burger was the best is had in a long time... top nosh 😁
E. O.
As usual the food and service by Jodie our waitress and all the staff was excellent
T. Y.
Friendly staff, nicely decorated, not rushed.
G. B.
Lovely pub for a drink and a meal. Meals are responsibly priced. Extremely friendly staff too. Lovely place.
d. w.
Food lovely staff wonderful and very friendly
M. M.
Very nice place , good food and nice staf . Thank you for lovely evening.
R. G.
Food was OK. Service slow but staff were friendly.
P. R.
Lovely food and great service.
V. B.
The staff are great and the food is. Jodie is always very helpful and friendly. Brillant member of staff.
B. S.
Lovely food, very friendly staff
L. P.
Very nice great food great service from friendly staff
J. C.
Got a brilliant offer of 2 for 1 main meals, steak was delish. Lovely staff 👍
S. R.
Great friendly place very helpful and quick service, lovely place for a meal and not too much noise, Staff very helpful and nice
B. K.
Lovely staff, great salads but the chips and the full continental breakfast could be improved.
D. I.
Great food, reasonably priced. Nice and modern
k. b.
One of the nicest friendly places for good tasting food nothing is too much trouble.
M. B.
Not to bad but could be better. Sunday evening, busy time, staff tired without enthusiasm to work. Don't know if we go there again
j. w.
Lovely atmosphere and lovely staff nice food had great evening
S. G.
Fabulous service. We were a party of 10 and everyone enjoyed the great atmosphere and fabulous food .
S. P.
Food was great not amazing, the glasses were also very small
S. B.
7 of us ate here food was lovely staff helpful great service.
D. W.
Really enjoyed my visit made even better with a buy one get one free offer, food and service excellent
S. F.
Food ok and reasonably priced but it was a little cold in the restaurant
P. W.
Good friendly service and food decent enough. Always know what you're getting with Brewers Fayre :)
C. D.
Easy to get to plenty of parking. Friendly staff usual '' Brewers Fayre '' Fayre well cooked right ptice.
D. C.
Great food every time we've been great service
S. C.
Good food and service
R. J.
Only had breakfast but overall very clean friendly staff . Nothing to much trouble very good
T. B.
Lovly went for unlimited breakfast but stopped serving at 10:30 so went for dinner real nice unlimited drinks clean freindly will be back
K. G.
We had a lovely Christmas day lunch ,very nice surroundings and very pleasant staff ,highly recommend a visit
W. S.
Meal wasn't what I expected. Chicken was cooked but didn't look appetising. Breakfasts excellent.
L. P.
It's an average eatery, really there to feed the Première Inn residents. Food was ok, service was okay, prices were okay but that's about it.
s. s.
Lovely food excellent service 👌.
J. H.
Food nice, staff nice, good service all round thanks
T. M.
Yeah was really nice the food and good quick service
D. O.
The meal and service was great definitely recommend.
M. L.
Had lovely steak meal tonight. Cooked to perfection. Friendly staff.
A. P.
Busy, friendly place good value for money, went for birthday meal, balloons were placed on the tables and staff were really friendly, i would go again
J. H.
The food is very nice the girls are fantastic I would recommend to anyone brilliant really nice food
W. B.
Just popped in for a drink and surprise surprise the service was exceptional.leanne on the bar was super efficient , as was Kieran the duty manager.
O. S.
Nice all you can eat full english / continental breakfast including coffees, good value for money
L. B.
The staff are amazing and the quality of the food is great.
A. G.
Nice food but a touch pricey for what you get
J. M.
A first class service and the food was delicious and I will recommend this place to everyone
a. T.
It was ok. Food kind of ok, could have been hotter, service could have been more enthusiastic!
C. H.
Food good, price good, a very very long wait for the food with no apology or explanation
T. M.
Food has always been good, reasonably priced.
P. F.
Excellent, food nice,staff very pleasant and efficient.
K. F.
Really recomend ere good food friendly staff
c. w.
It was a fantastic meal and staff were fantastic will go again
C. L. R.
Surley staff and very very small portions. Just wasn't good im afraid.
H. W.
Fabulous food and lovely staff
L. e.
Average food. Nothing amazing. Bit expensive. Ultimate Yorkshire wasn't very ultimate.
M. K.
I go here regularly for breakfast as there is a good choice and it always tastes great
S. B.
Really helpful staff very friendly atmosphere and good food for the price.
j. b.
Excellent service again
k. g.
Good food, friendly staff free parking for 3hrs if eating in brewers frayre Hanley branch.
A. S.
Great food at great prices with helpful and friendly staff .
T. R.
Always had good food there, quick service, recently changed to table service
S. E.
Lovely food and very competitive using the lunchtime menu.
K. S.
Good food, friendly helpful staff
J. T.
Lovely place food beautiful def worth a visit - great staff
d. S.
Lovely staff and great food 🍴👍
B. K.
Lovely staff, great salads but the chips and the full continental breakfast could be improved.
J. P.
Quick service at a busy time of day 👍🏻
P. W.
Good friendly service and food decent enough. Always know what you're getting with Brewers Fayre :)
M. G.
Fantastic place, had evening meal and breakfast food was superb and staff friendly and helpful. After my daughter's graduation we rung and reserved a table for 14 and they couldn't of done a better job.
R. J.
Great little establishment, very affordable with classic pub grub menu and family friendly feel. Nice staff with pleasent table service. …
P. A.
Lovely fresh food , though the pudding was cold apple pie!
G. W.
Great food staff very accommodating and service good.
I. P.
Unlimited breakfast as good as ever.excellent value.
D. A.
Slow service had to chase a few times. 10 mins for desert arrived 20mins and 1 chase later. Nice food though
C. H.
Lovely pint, and good food. Nice clean place
c. t.
Food not too bad. Good helpful staff.
P. A.
Lovely fresh food , though the pudding was cold apple pie!
S. G.
Lovely meal on New Year's Eve. Very pleasant staff. Lovely atmosphere.
D. D.
Excellent service, food was lovely
K. C.
A very quick service and reasonable on the wallet and a good selection of quality food
N. W.
Good food, nice decor not too pricey
A. L.
Good menu but service slow & not the usual welcoming staff you usually get at other brewers fayre
M. P.
Friendly staff and the food and drink is good