Reviews of The Ol' West Grill & Diner (Woking branch). (Restaurant) in Woking (Surrey).
The Ol' West Grill & Diner (Woking branch)
Commercial Way, Woking GU21 6GH, United Kingdom
Description
Information of The Ol' West Grill & Diner (Woking branch), Restaurant in Woking (Surrey)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.
Map
Open hours of The Ol' West Grill & Diner (Woking branch)
Popular times
Sunday
| 12 | |
|---|---|
| 13 | |
| 14 | |
| 15 | |
| 16 | |
| 17 | |
| 18 |
Monday
| 12 | |
|---|---|
| 13 | |
| 14 | |
| 15 | |
| 16 | |
| 17 | |
| 18 | |
| 19 |
Tuesday
| 12 | |
|---|---|
| 13 | |
| 14 | |
| 15 | |
| 16 | |
| 17 | |
| 18 | |
| 19 |
Wednesday
| 12 | |
|---|---|
| 13 | |
| 14 | |
| 15 | |
| 16 | |
| 17 | |
| 18 | |
| 19 |
Thursday
| 12 | |
|---|---|
| 13 | |
| 14 | |
| 15 | |
| 16 | |
| 17 | |
| 18 | |
| 19 |
Friday
| 12 | |
|---|---|
| 13 | |
| 14 | |
| 15 | |
| 16 | |
| 17 | |
| 18 | |
| 19 | |
| 20 |
Saturday
| 12 | |
|---|---|
| 13 | |
| 14 | |
| 15 | |
| 16 | |
| 17 | |
| 18 |
Reviews of The Ol' West Grill & Diner (Woking branch)
S. H.Took my family of 5 to the restaurant and was not disappointed. We were greeted by a very friendly member of staff and seated on a big table.
Food was ordered and came out promptly, I had the American Cheese Burger and it was one of the best burgers I have had.
My wife had a steak which was cooked to perfection while my daughter had the chicken strips. All the food tasted amazing.
Will definitely be going back…
M. M.We had lovely time at this quirky diner, the decor is fun and the food was really good - we used their Mon - Thurs deal for starter and main. The staff was friendly and on point. We had Oreo and Biscoff milkashakes which were amazing for their price. We will definitely come back!
V. O.Great food and superb service conveniently located at Peacocks, Woking. We found a new pit stop when in town....loved it!
M. S.Amazing concept, great delicious food and the most attentive service that I have experienced at any restaurant. This about sums it up for me. This is a great & welcome addition to Cranleigh. We visited last night (Monday night). It was their first day after their busy weekend. We wanted to wait a couple of days until after the initial rush of people excited to try it out. They were quite busy for a Monday night and I saw the manager (whom I later found out was actually the owner covering for the manageress who was off sick) chatting with a couple of tables who had visited on the 1st or 2nd day. So clearly they are already having repeat customers which is always a great sign for a new restaurant. The table next to us was telling him how much they enjoyed the food, that they will be regularly coming back. I had the Chicken Fajitas it was perfect. The portion is huge and comes with a good amount of chips, coleslaw and a small side salad. Most other restaurants charge you extra for the coleslaw or salad. But here you get both for free with the dish. I've been to restaurants where you order a burger and it comes by itself on a plate with a side of chips. My friend had their burger, it came with 2 succulent Wagyu beef patties and it came with onion rings, salad and coleslaw. Again this was delicious. My other friend had the Philly Cheesesteak Sandwich. She said it was the best she's ever had. I can see some people have been complaining and moaning about the time it takes to get the food. Our starters (buffalo wings, cheese nachos and Halloumi fries) came within 12 minutes of us ordering them and they were all great. But we didn't have to to wait to start enjoying the food as when they give you the drinks, they bring out a sharing bowl of corn chips with delicious Salsa for you to enjoy while you wait for the food. And it's free. I think that's a great touch. In today's day and age, nobody gives you anything for free! Our mains came 15 minutes after we first got the starters which is good timing. I guess it would take longer for bigger tables which is understandable. The table next to us was a group of 7 adults and a little girl, with a really horrible lady. They got their drinks immediately after ordering and said they wanted to order the food after getting the drinks. Before even ordering, the lady asked the owner how long it would take for the food, he said it would be 25 to 30 minutes for the mains as it's a group of 8. The lady started complaining that this is not acceptable and that the child was hungry. It was shocking that the lady was complaining before she has even ordered! And the owner told her he would expedite the child meal before the adults. He said he'd rather be honest than lie and say 15 minutes when it would take longer. Another lady in the group said they would have to think about it and they were most likely going to leave without ordering and asked for a few minutes to discuss it. I could tell it was tense, but the owner was polite and told them it would be a shame for them to leave but if they decided to leave it would be fine. I couldn't believe what happened next. The owner went into the kitchen and came out 5 minutes later with a plate of chicken tenders, onions rings, chips and a salad and gave it to the mother of the little girl and said that he made it quickly for the little girl as she was hungry and that it was complimentary whether the group decides to stay for dinner or leave. He said he didn't want the little girl to leave hungry because he has daughters himself. The mother of the girl was appreciative and they eventually stayed for dinner. Honestly, I have not seen this level of service, and that in spite of the lady being extremely rude to the owner. He even brough a free slice of chocolate cake for the little girl. If I was in his shoes, i would just have let them leave!! Prices are not expensive as others have said and the value for money is much better than other places such as Richard Onslow. We would definitely be coming back and highly recommend this place.
미.Had the cowboy bbq burger for round up to 15.00, it was decent to begin with.. but i felt like you you paying for the experience of the atmosphere which is amazing and intricate in the western theme. Even got a cowboy hat!!!
But overall, the food was half decent and my boyfriend got the filly cheese steak sandwich but it was filled with muscles and almost made him ill. The food was lack luster, and didn't fit the quailty of the price for anything. Does do one for a good drink and milkshakes at least..
Come for the experience but dont go further then drinks and a few starters, not worth the dive into the wallet for...
P. L.Had a lovely beefy burger and delicious fries. I like the fact that I can actually get the burger in my mouth which you can't with a lot of burgers these days. (They stack them so high.) Not such a fan of the coleslaw but I like the fact you get salad and coleslaw with the meal not extra. Great service, a lovely large pot of green tea and good value.
S. K.Fantastic food and big portions and a very nice decor.
Staff were friendly. Definitely going back.
Contact
Photos
