Reviews of Prezzo Italian Restaurant York Clifford Street. (Restaurant) in York (North Yorkshire).
Prezzo Italian Restaurant York Clifford Street
1 Clifford St, York YO1 9RD, United Kingdom
Description
Information of Prezzo Italian Restaurant York Clifford Street, Restaurant in York (North Yorkshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Prezzo Italian Restaurant York Clifford Street
Sunday
12–9pm
Monday
12–9pm
Tuesday
12–9pm
Wednesday
12–9pm
Thursday
12–9pm
Friday
12–10pm
Saturday
12–10pm
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Reviews of Prezzo Italian Restaurant York Clifford Street
Z. W.
Very friendly and helpful staff. Nice food, but the desserts were slightly disappointing; as we were using a voucher from Buy a Gift I can’t really complain as the price was amazing. A lot of veggie options even on the limited set menu. Will definitely visit again.
P. S.
Food was really good and tasty.. staff (Jasmine) was very friendly and polite.. Nice place to eat... Will definitely come again..
V. M.
We were a “walk in” / no booking, but good timing as got seated straight away (approx 4pm on a Tuesday). Great initial polite service received considering the waitress was working the floor alone, however we felt this service lessened towards the end of our meal, as the restaurant got busier - even despite an increase in waiting staff! Food was great too.
S. E. T.
We had a top quality meal here served by Izzy and Maisie. The new refurb is crisp and clean, and the food was yummy. If it weren't for our taste card though word of warning it maybe a bit expensive. But great service.
D. M.
Serving was smaller than expected for a pasta dish and didn't seem like good value for money. Did have nice flavour though.
The lemon meringue pie was nice but needed more of the lemon filling
C. M.
Great service and food was delicious. Waitress Jasmine couldn’t do anymore to help. A real credit to the restaurant.
S. L.
Food was amazing. Friendly staff. Took a while to get some water but it was okay as they were pretty busy. Clean aesthetic and a wonderful atmosphere. Would definitely recommend :)
M. W.
Okay Italian food from a comprehensive menu covering all tastes. Portion sizes seem average but prices seem a little high. Staff are very friendly, make you feel welcome and serve with a smile.
S. T. R. N.
The king prawn spaghetti was really really good, exactly what I was hoping for! They have some new high end cocktails on which is great, and also gluten free peroni which my partner enjoyed. Great night and great food together here.
V. 5.
Beautiful dinner and superb drinks! Lovely time and reliable service. Definitely recommend the honeycomb cheesecake! Prices are reasonable for the huge portions!
L. M.
Lovely meal as always in Prezzo. I had the spaghetti prawns and they were cooked to perfection. Price of food & drink is very reasonable. Would recommend.
M. B.
Good pizza. Nice and clean environment. Staffs are friendly and nice.
J. D.
We were visiting the area and staying in a local hotel. We were not overly hungry but my wife needed to eat for medical reasons. We chose Prezzo. We were warmly welcomed and shown to a clean table. Emma was our waitress. She ensured we were well looked after and answered questions on the menu with ease. The food was as ordered and very enjoyable. Despite being very busy Emma ensured our visit was enjoyable even supplying a complimentary drink as she realised it was my wifes birthday without prompting. Excellent restraunt with excellent staff leaving us with excellent memories.
F. J. E.
I visited on my birthday AND when they realized they reimbursed my glass of Prosecco! Nice gesture!
The lasagna was.excellent, AND The fetuccini carbonara as we'll!
The king prawns were not that "king" but the sauce was very good.
Nice wines, good Prosecco, AND a acceptable cheese vale AND expresso completed our birthday dinner!
We were wounderfully waitered by very proffessional staff!
Italian food well served! Let' say 4.5 stars!
Thanks for a enjoyable night!!
R. D.
We came across the Prezzo Italian Restaurant by pure luck , but we know realise we had all the luck . The front of house member , the waitress , the chef and the food were in a class of their own . Was our our first but not the last visit .
J. B.
Very good quality food despite it being a chain. Staff are friendly and helpful. Decent selection here ranging from pizzas and more traditional pastas all the way to burgers. Little bit on the pricey side of things, cost us £60 for a three course meal for my girlfriend and I, with one round of drinks.
Bit quiet in here as they don't play music anywhere other than the kitchen which is a bit odd when it comes to the later stages of the night and there isn't as many people in filling the restaurant with chatter. The restaurant itself is decorated very nicely and is definitely an enjoyable stay which is also dead close to town!
G.
Good food, but felt rushed. The venue is nicely decorated as you'd expect from a Prezzo. The food was tasty and the wine easy to drink. We arrived at 6:30pm having made a booking but we felt rushed to choose our food and drinks. The restaurant became quite empty about 7:15pm and the staff were still making us feel rushed. An OK experience.
J. M.
Italian place, friendly staff, they received us even without reservation (should've reserved first !) But the thing is we were just coming out of st Mary's Van Gogh exhibition, and this place looked promising. I had the salmon, and it was excellent, crunchy skin with a delicious gravy, and some vegetables, probably desserts need to improve a little, but still enjoyable.
I. A.
Very ok quality. Frozen pizza dough although ingredients are good enough. Definitely not worth the price.
a. b.
We had an amazing meal here on Tuesday evening. Thank you so much to Josh out server he was amazing the food was spot on. We will definitely be back again. I would highly recommend 😘
M. B.
I have been to this restaurant a few times, and the service has varied massively from being all but ignored the first time, to having a very attentive server on my last visit. The food is always pretty good, though I wouldn’t suggest upgrading to the larger pizzas as I found they used hardly any toppings (it was a sunblush tomato pizza, with about 6 tomatoes on it). Try to get seated on the right hand side of the door, the tables are more spaced out and the view is nicer. The cheesy garlic bread sharing starter was nice, and the fried mozzarella was a bit of a let down because the sauce that came with it was fridge cold.
M. H.
Went with family recently and was very impressed with both the food and service. I booked on line with a special request which they kindly obliged.
The food was cooked perfectly. The pizzas and meatballs were superb. Despite it being a busy day the service was swift and with a smile.
Would definitely recommend.
E. B.
I normally wouldn't have gone there, but the lovely guy who works here saved out night after most restaurants didn't let us in so thank you! :)
Being Italian it's kind of ironic to see this plates - the bruschetta was literally tomato on pita bread, but the food was tasty, reasonably priced and quick service. Nice cocktails as well!
S. B.
Delicious Carbonara al Forna 😋 washed down with a very mellow and palatable Shiraz. Service impeccable especially Maisie, who was personable and attentive. Well done!
J. M.
Clean restaurant, great service, friendly staff and most importantly, the food was incredible!
H. H.
Had a really nice 3 course meal here for our anniversary with a bottle of Prosecco thrown in. I'd purchased a buyagift card as a treat to ourselves and we really enjoyed it. The staff were really helpful and pleasant as well x
T. C.
Beautiful restaurant, creamy carbonara and testy garlic bread lovely pizzabut latte is not perfect that I expect
R. H.
Lovely fresh food and good service in great surroundings. Well worth a visit.
M. N.
Scrumptious food & perfect desserts, but service was just general, anyway, food quality would be the most important, glad that we did try once.
G. H.
A lovely Italian restaurant. Very obliging as we were a party of 6 with no reservation at near peak time. The food is top notch too. Grazie Prezzo molto belisimo.
I.
Staff very friendly and helpful. Had a very nice meal great atmosphere and layout. Would recommend a visit.
S. L.
Went here while staying in York. Having been to Prezzo before in different places enjoyed this one the most. Joe our waiter was brilliant, friendly and knowledgeable about the menu. The only thing I would say is that Prezzo sides are expensive for the portion size
S. J.
Quick and good service, lovely restaurant in a prime location. Asked for extra spicy arribiata and they did not disappoint.
Edit- came back here and my mother was served rotten avocado in her salad- we were given free deserts as compensation.
p. l.
Good food and very good service,waitress was very friendly and helpful izzy was her name I think
J. J.
Lovely gluten free meal staff very knowledgeable
H. Q.
I enjoyed it, my husband wasn't overly fussed.
K. G.
Arrived for a meal at 7:30 and was advised the kitchen were running behind, which was helpful to know.
Starter came at 8:30pm main at 9:20pm.
Food was delicious apart from the lobster ravioli as was extremely spicy which was disappointing.
Staff were lovely and very helpful.
Was given a discount due to the very long wait period.
Overall experience was nice.
P. O.
Clean and tidy restaurant friendly and helpful staff great choice on the menu great value for money
A. A.
Cant go wrong when they give you 40% off ( online 🤫😋) to be honest , food was very tasty and portion was great ! Great lunch . Yes for recommendations and id return again with them typa deals 👏
M. M.
Love the pizza from here.
Very fast service and totally spotless clean.
S. Q.
Good atmosphere, good food, good service... what more can I say?
M. W.
Staff brilliant and very happy in there work thankyou will call again 😁
C. W.
Very nice meal and pleasant staff. Good service
D. B.
We came over from Barnsley South Yorkshire as this restaurant had been recommended. It didn’t fail, the food and service was exceptional, and the restaurant had a wonderful atmosphere. we were served by Liv, who was so friendly and welcoming. We will definitely be returning and recommending. Many thanks
G. M.
Yes ok had to wait between starter and main, but to be fair it wad busy and the staff did ok.
J. l. e. o. n. a.
We went here for my sister in laws 60th birthday do. The staff were lovely and friendly and the food was very good too.
J. H.
Excellent quality and service, good value for money. Will definitely go back
P. C.
Staff lovely, very helpful and considerate. The meal was perfectly fine for the cost.
J. J.
We just finished a lovely meal at Prezzo in York, thanks to our wonderful son for arranging this for us. My wife had stuffed mushrooms for starters which were delicious and I had bruschetta. We both had spaghetti Bolognese which is one of our favourites and my honeycomb cheesecake was superb whereas my wife's tiramisu was disappointing The restaurant is situated in a great location and the staff looked after us well throughout the evening. Cappuccino to finish.
K.
Good food. Friendly staff. Nice ambient
-
My star rating legend:
Excellent / Gourmet ☆☆☆☆☆
Very good / Special ☆☆☆☆
Above-Average ☆☆☆
I. P.
Food was ok, but had better service in other Prezzos
H. H.
Wow came here for our 5th Anniversary dinner and was blown away! Staff could not be more welcoming and friendly and the food was phenomenal!!! The crispy fried mozzarella and the easy drinking fruity prosecco made our night absolutely perfect!
D. R.
I went to this place with my siblings as i had heard lot about the food. I went in there, and there was no one to attend us. We felt like we were been ignored. The food was amazing. I would give those three starts to the food but I didn't like the service.
S. d.
Lovely food excellent service from Izzy a credit to the company. Thankyou Izzy
A. R.
No surprises from the chain here. Food was good, service friendly and efficient and prices reasonable. Not an 'event' but great way to spend an evening. Toilets a bit of a let down though. Kids well looked after.
C. A.
.Prezzo York is exceptional. They are so well organised. The staff are friendly the customer service is excellent. It was the races today . So a very busy evening for the manger Jamie and all the staff. I want to thank them for all thier hard work..I live in York near the city centre. We had a lovely meal and an enjoyable evening thanks to Prezzo. and great customer service. .
j. b.
The best Prezzo we have ever been too. The mocha afterwards as strange as it sounds was the best we have ever had! Going back soon.
S. P. N.
Problems when we don't reserve dining!
So although there were some empty tables without reservations of course no table was given.
So we did a takeaway. A pizza and a salad.
Pizza wasn't cut up and no cutlery was provided, fair enough and great since we are all saving the planet. So this is a point to note for anyone who gets a takeaway and decides to eat it outside.
The food was nice, but the whole attitude of if you don't have reservations you are treated like you have committed a crime is really something we did not appreciate.
S. C.
Small menu choice . Chicken very small portion for the price . However we used the meerkat meal deal making the meal better value .
D. W.
Great service, Great food, good value for money and enjoyed the whole experience. I would return and recommend. Good was served warm by very friendly staff.
T. P.
Used a Tastecard so was excellent value. Food was good, prompt service and friendly, engaging staff. Will visit again.
E. M.
The usual quality food coupled with a nothing is too much trouble attitude.
L. K.
A great experience, lovely food, friendly staff
R. J.
Excellent Prezzo who was able to accommodate a lady minute lunch for an adult and toddler on a Saturday!
C. M.
It was ok. We were left outside for an unreasonably long time given that we had booked. The food was nice but a bit uninspiring and the cheesecake had a distinct bad smell. The waitress who served us was lovely, but that was the only good thing about the evening.
C. H.
Lovely coffee & cake 👍👍
Friendly staff 👏👏
J. R.
Very nice food and quick friendly service. One of the few places to find an expresso martini as well x
C. R.
Great location, on a slightly quieter street compared to other Italian chains in York. Staff were very smiley and friendly. Very tasty pizzas- the goats cheese and pepper pizza was very good with gooey melt-in-the-mouth cheese. The chocolate bombe - oh my, absolutely incredible. Possibly one of the best desserts I’ve ever had!! All in all a lovely meal - five stars for the food and friendly service. The toilets could do with a bit more staff/cleaner attention on a busy evening.
J. P.
We loved this restaurant. The food was excellent .We had the calzone pizza and for afters l had the cheesecake it was delicious ..still dreaming about it.I had a merlot wine which was great and my other half the lager.We were served by Emily who was lovely friendly and very attentive. A shout out to the gorgeous girl on the reception who gave us the last walk in table .We were so lucky so our advice is to book early if you can .This evening helped make our break away so thankyou all at Prezzo
T. H.
Very nice food, friendly staff.
t. G.
Absolutely fantastic....had a great time, no pressure, super selection of food a drink, reasonable price, great staff, excellent prompt service and attention....will.be back without doubt!!!
T. T.
(Visited Jun 2019)
My family and I came here on Father’s Day: it was one of the only places that accepted tastecard. Our previous visit to a Prezzo was a bit of a let-down, but this time around we were all far more impressed!
I ordered the roasted salmon fillet: this already comes with vegetables, but you also get to choose a side. I wasn’t quite sure what to go for, but I’d recommend paying the extra 25p for the fries infused with truffle oil and shavings of cheese. Although chips and veg is a bit of an odd combo, they were lush!
For dessert, I went for the Salted Caramel Chocolate tart. I enjoyed it, but a bit more caramel sauce wouldn’t have gone amiss. My dad and brother got the Chocolate Brownie Dome which was an interesting and tasty-looking pudding. My Mam would have got the Honeycomb Smash Cheesecake, but there was none left.
Service was prompt and friendly. We were very pleased, especially at the value for money!
M. F.
Our waitress was an absolute delight and made a great meal that bit more special. The 3 Christmas courses for £19.95, is great value and there is good choice. If you are on a budget, have two courses for £16.95 and share the starter and desert. Prezzo expect this and will bring extra plates. The Humus is an excellent share. The venue is up there with all good Prezzo restaurants. Toilets are downstairs, at the same time those with mobility difficulties are catered for. Great place to sit and watch the world go by.
C. S.
Very nice, ok price wise, good choice if like meat or fish not big vegan/veggie option. Food to take away and very friendly staff. Very clean and kept covid safe of what we saw. All in all will deffo visit again. Good value for good food.
I. G.
Staff great even after pizza was messed up dealt with calmly quickly Stress free
A. P.
Brilliant we go every Wednesday very friendly staff and helpful.
J. B.
Cannot say enough about this place , our visit was 14 0ct the food was lovely but the Tiramisu was the best I have ever tasted , Jasmine our waitress was absolutely top class excellent service everything about this place was spot on thank you we will return
J. H.
Absolutely amazing service! Two of us went for a three course meal and we were both amazed at how quick the staff were. They were all lovely and friendly too and we both really enjoyed all three courses
D. R.
Me and my partner went their yesterday for the first time the food was amazing and such lovely staff very friendly and happy great experience and will definitely be going again when we come on holiday again York is our favourite place..
H. T.
Pre booked for a group of eleven retired but lovely and sometimes noisy Ladies who Lunch. Prezzo provided an upstairs room at our request ( we didn’t want to disturb other diners!) and a lovely lady who attended to our every need. In fact she was excellent even though our get togethers sometimes require the patience of a saint! Had a great experience and fab food too. Thank you so much for making our outing a day to remember. Don’t want this to sound too ominous, but we will be back!!!!!
I. P.
Really friendly staff & very lively atmosphere with great Italian food. Very reasonably priced. I'd highly recommend a visit
M. J.
Excellent food, the staff were really friendly and polite. The Manager made us feel welcome. Highly recommended.
N. H.
Came for a hen party and we had booked a table and got given our own space upstairs which was lovely.
Everybody enjoyed their food and they staff were amazing. Only reason it’s not gotten 5 stars is due to the fact some of the drinks were a bit hit and miss. If you’re going to offer cocktails then make them amazing! Nothing worse than a rubbish cocktail haha.
J. P.
Food great. Service poor.
Was greeted by a waitress to be told 2 mins. Then a second came and said 1 min. Another said give me a second then took us to our table. Ordered then one of our mains arrived before the starter by a waitress who was almost inaudible and clearly very shy (not her fault but maybe shouldn't be front of house) Got the starter and the rest of the meal smoothly. Food was good.
L. W.
Pleasant service from the staff. I had the carbonara which was delicious.
Á. A.
Super friendly staff members! The food was also amazing. I'm super happy 😉
S.
Very average experience. Service was slow and forgot a couple of things. They had to be prompted to take our order and bring the car machine. Food is average, dont expect great things from this place. The prawn starter was covered in a basic tomato sauce and the pizza looked like it was cooked from frozen.
I'd only go here if you got a heavy discount voucher.
A. G.
Went to prezzo for a birthday treat for me with my husband and it was the most amazing meal we had wasn't feeling very hungry so decided to have the meal deal of 3 courses for either 14:99 or 14:00 which we thought it would be small and enough but how wrong did we get it. The meal was 3 full meals it was fantastic from start to finish. The staff were lovely, pleasant and very polite. Anyone visiting York should definitely visit this restaurant you won't be disappointed😀😀
I. W.
Very pleasant atmosphere, excellent, friendly, helpful, yet unobtrusive service. Quality food.
R. H.
Nice food. Decent venue. Went on there hope of an illicit trist.....worked out well.
Maybe it was the dinner.....
M. S.
Waiter got our drinks order wrong and didn't know which bottle the chilli oil came in, but the food was delicious
S. M.
Great Italian restaurant. Fabulous menu choice, cooked to perfection. Lovely friendly staff and great decor/ambiance.
c. c.
Well what can I say...always a delight too eat at Prezzo and was well happy when we found this as ours on the Isle of wight has been closed down...gutted.
Never a disappointment great service excellent food.
B. S.
Lovely restaurant, so busy but the staff coped and had time for everyone. A smile, a conversation a treat. The food was plentiful and timely, would definitely go again. 😁 The waiters/waitresses didn't walk they near enough ran to keep the restaurant and customers going. Well done 😄
R. T.
The food was good and the staff were lovely but it seems to take an inordinate amount of time to be served. 45 minutes after we sat down, our starters came (We ordered hummus so it definitely didn't take that long to make.) All in all, good but not where you should go for a quick meal.
M. C.
Food was lovely but the service wasn't good. We waited a while to order food and drinks, then when we had eaten sat looking at our empty plates for ages even though a few staff saw we had finished.
We got fed up of waiting for the table to be cleared and a pudding menu so went to the counter, asked twice to pay the bill, and when we left the table still hadn't been cleared.
Would recommend for the food, just please improve on the service.
M. P.
Spicy Carne Calzone was fantastic! Great service and good atmosphere. 5/5
P. S.
Family friendly restaurant. Managed to squeeze us in on a busy day. Disappointingly overcooked pizza which, in fairness, I would have sent back had my son told me before he'd almost finished it! He did however love his dessert!
M. H.
Visited twice whilst we stayed in York. Each time we had his service with friendly staff. Food was served quickly and was delicious
C. M.
Absolutely lovely staff. Wasn't feeling too good but one of the staff members who said she works as a nurse was so nice and helpful. The food was also lovely so when I visit york again I will be visiting prezzo.
h. m.
Nice food.. Quiet pricey!
R. H.
Lovely food, lovely staff!
L. E.
Great food, nice atmosphere. Tables well spaced. Good service.
L. S.
Enjoyed a family meal here while on a trip to York. Food was fab, staff very friendly and the house wine was actually really nice 👌
J. T.
My daughter in law and me visited yesterday and it was my first time. We had a lovely lunch and brilliant service. We thoroughly enjoyed ourselves. However, the reason why I've got given you a 5* is because I had a rhubarb and ginger gin with tonic. When it came I didn't notice till I'd taken a couple of sips and there were 2 slices of cucumber in the glass as garnish. I'm sorry but it spoilt it for me. I know I should have said something there but I didn't. I will visit again but no cucumber please.
G. F.
Really nice food, very good service. Nice clean restaurant. Great stop off in lovely York.
C. P.
Quick service. Food was good quality. Soft drinks served in ice cold glasses. Would have been 5 stars if there hadn't have been kids running up and down the restaurant constantly and ruining our experience.
G. C.
The pizza I ordered didn't have much cheese on it (it did say mozerella but there wasn't much on it!) so they made me a fresh one which was much better. The childs carbonara sauce was really watery and sloppy though. Customer service was good although the waitress rolled her eyes at my baby making a noise, thinking it was another baby... Awkward!
N. R.
Location is central and service was efficient and friendly and waitress even gave us some useful information re a pub we were visiting.
K. V.
Flatbread starter was great, chicken and creamy white wine sauce was light. The premium topping pizza was lovely,and much bigger than I expected. Only quibble would be that the main arrived 5 seconds after we finished our starter, and the drinks arrived half way through the starter..
R. B.
My wife bought me a Gift Experience Voucher for Christmas (An Activity Superstore Voucher from Next for Italian Dining Experience for Two) and we decided to put it to use this week.
On further inspection of the voucher and the accompanying email I noticed it said set menu, so due to the fact that my wife doesnt like her food too spicy, I gave the Prezzo on Clifford Street in York a phone call to check what this "set menu" consisted of. I was told that some of the gift vouchers do have set menus, but the one I had, the manager said it was fine to order any items of the A La Carte menu. I also booked a table whilst on the phone. Great I thought.
My wife and I had a look at the menus online and we both (after some to ing and fro ing) decided on our starters, mains, desserts and drinks.
On entry to the Prezzo, we were greeted by (I presume) the manager as he was not dressed in any particular Prezzo uniform just a shirt and jeans. He did look just like one of the other diners to be honest.
Anyway he looked around for a table for two, and we had to literally squeeze between two other sets of couples who were already seated. We were given our menus and we took a look at them.
Around five minutes later, one of the waitresses approached and asked if we wanted to order drinks. As the drinks were included with our voucher, I gave her it and told her that we had a gift voucher. She immediately looked crest fallen and told us to wait, and she disappeared.
She reappeared some ten minutes or so later, snatched the menus from us, and gave us other menus, the "set menu" that was printed on an A4 sheet of paper. She then pointed to the top of the menu where it told us what drinks we could choose from. We both went for a Pepsi.
As we had already decided before we arrived what meals we were planning on having, we were now having to decide all over again, this time from a very smaller selection, most of which contained chilli, which my wife wouldnt be able to eat.
Not even a plain spaghetti bolognaise
So out went the calamari fro starters and lobster and prawn linguine instead we both went fro giant meatballs in tomato sauce, my wife went for a plain pizza, and i had some pasta dish. I went for the panacotta for dessert and my wife wanted hot fudge pudding.
The starters came and were very good. Basic but good. Nothing too fancy.
The main courses were again good, but basic. The pizza was quite large for one person, but the main problem was the crust. It was very hard to cut. The pizza overall was good, but Ive had better from a takeway. The pasta again was tasty but only slightly average.
As we were then waiting for desserts, the waitress informed my wife that they were out of Hot fudge pudding, and suggested instead she should have the "chocolate dome". Which when it came consisted of what looked like a half tennis bowl sprayed gold and plonked on top of a bit of chocolate cake.
Overall our experience at Prezzo was average. I wouldnt say I would go back, especially paying the over inflated prices for "average" food. The service was adequate although I got the feeling from the waiteress that as soon as we said we had a gift voucher and no monies were exchanging hands that she thought a tip was out of the question.
I would give Prezzo 3 out of 5 - there are better places to go at this price
Q. W.
We was a party of four going for food before visiting the theatre. We called the restaurant earlier and they told us that we where not required to book. When we went to Prezzo later in the evening the waitress told us we would need to wait for twenty mins before we could sit. So we waited and then when I told the lady manager about the fact I called earlier in the day, she told me that I was wrong and would of been told we was advised to book. She had a horrible accent was not very polite, customer always been right means nothing!
I had the Tre Gusti pizza that I had to wait nearly ONE HOUR whilst my friend had to wait 30 minutes for her Beef pizza. So when mine did eventually come, everyone else had finished. The pizza was also very dry and had very little sauce and cheese. When we complained, this lady manager only offered us coffees. We was most unsatisfied.
We got no good service whilst dining at this restaurant and for the price you pay you would expect a proper restaurant experience. Slug and lettuce is cheaper and has a better trained manager and floor team. Don't waste your time and money here.
H. K.
Really nice food with very good service. Would definitely recommend!
C. J.
First time visiting this chain after hearing good reviews about a London branch and wandering around York one lunch time. The restaurant was full when we arrived (always a good sign, but even better on a weekday-Thursday during easter holidays). As we had never been before we were unsure if you seated yourself or had to wait to be shown to a seat. The staff walked past us a few times without letting us know if we should wait or find out own seats which was a bit annoying as we were blocking the doorway not able to move anywhere else. They were very busy so I understand but they could've asked us to bear with them.
After about 5 minutes one of the staff gave half of us menus and told us we would be waiting for a family to finish up and then we'd have their table.
The table was cleared quickly and once we were seated the service was great.
Kids menu was £6.95 for 3 (very generous) courses plus a drink.
We were served our food within 15 minutes of ordering ( the child's starter came almost immediately 👍)
the food was delicious and portion sizes were enough to have some as a doggy bag! We ordered 2x lasagne and one pollo carbonara.
Only downside is that the lasagne is not served with salad so ordered a few sides too.
Overall very good experience. Would definitely visit again!
A. P.
Great food, fantastic flavours. Pizza was to die for - by far the best I've had in any such chain. Service was quick, attentive and the waitress always had a smile on her face. Thank you to all!
B. T.
Very nice restaurant with friendly staff and good atmosphere.
The food was very tasty here and I appreciated the effort they put into the place.
If you have a NUS Extra card you can also save some money on the bill which is nice.
Overall, I definitely recommend this restaurant for anyone looking to celebrate an occasion with dinner.
J. W.
Sensible prices, and generous portion sizes when compared to competitors like Ask Italian. In my opinion, the panna cotta is too sweet, but that's certainly a matter of preference. The waiters were extremely polite and helpful, too.
B. W.
Good service, reliably cooked food. Risotto tends to be a little overdone, but general pizzas and pastas are very tasty. Good price and a very good spot for a good meal before seeing anything at the grand opera house, as just across the road
J. R.
Great food, reasonably priced. Usually very good staff (however I think we have the trainee tonight!), very welcoming. It is the best Prezzo we have been to. Get a seat upstairs if your able to, better than downstairs.
M.
Fantastic night..food and service was excellent, as was the atmosphere. Could not fault it. First time there for us but will certainly go back. We had this bought as a gift so if you are struggling with what to buy someone who likes to eat out then this is a great present.
J. R. D.
Great service considering we were walk ins and using meerkat meals.
Excellent value with the MK meals and so much better than the likes of Bella Italia and Frankie and Bennys.
I had the Lobster and Crab Ravioli which was delicious.
The facilities were spotless and the atmosphere and decor was very welcoming and cosy.
N. W.
Service was slow and people who had entered the building after my table order was placed got their meal before mine. I was disappointed when we queried the waiting time with a member of staff and was given no explanation for the version of events. Food however was undoubtedly delicious.😁😁😁
J. C.
Great space and great food. Staff seemed very busy however. Very polite but sometimes it took a while to receive things ordered and took a little long to get the bill.
A. W.
Prezzos menu cooked to perfection as always in York. Can't say the same in other towns. Kudos Chef
C. H.
Great pizza, quick and good service
D. J.
Staff were fantastic, food excellent. I had the seafood ravioli, was REALLY tasty!
E. D.
Popped in after a busy night shortly before closing but were accepted. Had pizza and salad, staff very friendly. Food was good, prices reasonable. 5 stars from us!
J. L.
Comfortable place for casual dining. Food is yummy and price is reasonable. Most important of all, it is large and at 7pm Saturday night we don't need to wait for a table
S. L. (.
Excellent service, husband coleac and I'm lactose and wheat intolerant. Our waiter was Jo, he was very attentive and helpful. Food great too. Definitely go again.
B. R.
Arrived but did not pre book, still got a table, varied choice, and contactless payment, waiter very polite, waitress very polite, and both professional, food is to die for, we had a starter of garlic bread, emwith balsamic caramelised onion, superb, partner had a regular posh pizza, hot n spicy, I had penne rustica chicken in tomatoes sauce with pancetta, bruceta very tasty, no room for pudding as very full xx
J. M.
excellent food and service Emily was our waitress and was friendly and polite would definitely recommend.
M. S.
Friendly, clean and simple. Very handy for York Dungeon (almost opposite). If you go in before 6ish on a Saturday you can probably get a table, although any later I would advise booking
R. M.
Very busy, but we were well looked after by excellent staff, and thoroughly enjoyed our meal.
K. H.
Delicious food and varied menu. Great, attentive service but your meal isn't interrupted every 5 minutes asking how you were and that is a plus for me. Central location and very close to parking and theatre.
G. W.
I went here with my girlfriend after going to the theatre & they were more than happy to accommodate us, even though it was 22:00 or so. The service was speedy & despite it being late in the evening, my risotto & my girlfriend's tortelli arrived piping hot & both dishes had clearly been made fresh. All in all a very good experience. We would go back again when we next visit York.
R. M.
Tasty food, friendly service, recommendable
B. W.
Food was good a little over priced for what it was. Also we fund that our table was too small fof the 4 of us and struggled to read the menu due yo a lack of space. Staf was good. Overall average wouldn't go back in a hurry.
J. R.
Good food as usual. Very slow service though. All the tables weren't even full so no excuse!
J. H.
The food was great, amazing taste and looked spectacular. However the staff could have been a little bit more timely and curious, other than that the meal was lovely.
C. B.
Lovely food and atmosphere. The assistant manager was very helpful and friendly, he took the time to make sure everyone was looked after.
D.
Really good range for vegetarians/ vegans. Lovely food, good service and reasonable prices.
S. B.
Great food , my pizza bites starter was delicious , our waitress was really nice , we had main course too and desert and cocktails and other drinks and the fab thing is they accept the taste card too so the bill was so cheap , brilliant .This place is very handy for the Grand opera house too , litetally over the road .
R. H.
Average experience, waitress wasnt very welcoming, wasn't allowed to sit at a table which we preferred, though to be fair the manager was friendly. The food was pretty good but a little overpriced for what you get. Wouldn't go again, there are better restaurants in York willing to put more effort in.
A. B.
One of the nicest gluten-free pizzas I've had for some time. Great menu, clear and plenty of options. Gorgeous gf flatbread.
S. T.
Food is always beautiful, server very helpful and with a smile
L. N.
We had a very enjoyable meal with friends before we went to the Theatre with was very handy just across the street,There was 8 of us & it was busy food well cooked & hot good selection we where served by a very nice girl who comes from Hungary
H. D. W.
Great atmosphere to go with the food. Very friendly and attentive staff too.
A. L.
Lovely meal, lovely staff, would defo go again next time we're in York
P. C.
Nice atmosphere, staff very nice and accommodating, meals very good
C. M.
Friendly welcoming staff, served immediately. Good choice of food on offer. Popped in for quick meal before theatre and left satisfied!
J. W.
Service was great, food delicious and restaurant was clean and tidy
A. T.
Mainly lovely food, but disappointing service
R. S.
Good food, welcoming and friendly staff. Enjoyed the evening there. Would go again.
M. J.
We went there tonight for tea, the service was very good and the calamari Starter was amazing Would recommend if you’re in the area
P. N.
Great food... service was a bit slow but staff were friendly and helpful.
W. S.
.Friendly staff and good food. It was early evening on a Wednesday and wasn't that busy, but the atmosphere was very pleasant.
C. R.
Called here on an overnight break in York. Felt very safe staff were absolutely brilliant. Attentive service and great food and drink.
B. G.
Excellent value for money. Great service from friendly staff. Food extremely tasty. Looking forward to my next visit.
S. W.
We went on a lunch deal. Good menu choices, excellent value. Staff bright and cheerful. Recommended.
M. H.
It's a Prezzos. Efficient service. Food is ok. Staff were friendly.
J.
Food was excellent. Staff were very friendly and helpful
E. S.
This place was incredibly busy after the races but the staff were unfailingly courteous, apologetic about the longer than usual wait, and the quality of the food and experience didn't suffer at all.
S. F.
Very nice food. Waiting staff very keen to take your plate when not all at the table are finished!
N. H.
We were the only ones in the restaurant ..food was well presented but if honest pretty tasteless and pizza base burnt . Not my favourite place not over priced though.
H. B.
Busy at time of visit. Very pleasant staff, very capable of running this restaurant. Good food and pleasant surroundings. Would return
L. S.
Food was Prezzo nothing special but cooked well and without the reductions from apps like meerkat wouldnt be good value
D. B.
Really lovely surroundings, great food, good service
M. B.
It was a lovely meal and the service was excellent.
M. O.
Lovely staff and food, but we were made to feel slightly rushed. The summer set menu was brilliant value.
S. L.
Food was delicious and quickly served. Nice comfortable restaurant close to the town centre.
Would definitely recommend.
D. H.
Lovely food, friendly and efficient staff. Highly recommended!
L. G.
Great food, our server Emily was amazing ✔️💯 Thank you
N. M.
Very good food. Adequate portions. Service very speedy and delivered by pleasant, mannerly staff
J. B.
Nice food friendly staff and good atmosphere
D. S.
Nice food. Tables a bit squashed in and always very busy so a bit of a wait. Very expensive soft drinks.
M. C.
Lovely restaurant, very friendly staff, amazing pizza!
R. A.
Food was very nice and the staff friendly and always smiled.
c. p.
Had one of thr best meals I've ever had when we came here. Amazing food
T. G.
Nice food , good service , the restaurant was busy and their card machine was playing up so some staff were stressed .it didnt effect the service.We would visit again ...
S. C.
Great service, nice atmosphere and food always good!
K. T.
Ok, as was close to the theatre. Didnt have wine we wanted or choice of main meal so was abit disappointed. But what we chose in the end was nice enough.
C. S.
Food was lovely the lady looking after us didn't have a clue.. wasn't up on her menus and offers Prezzo had on!!
J. P.
Good food with friendly service but there are mirrors everywhere and it's crazy eating when there are 5 reflections of yourself so around. Odd.
J. C.
A reasonable meal, but half an hour from sitting down until they took our order. Preparation was quick though and service after that was good.
S. R.
Nice, fresh tasting Italian food in a smart modern setting. Very handy for the Grand Opera House just across the street.
I. B.
Prezzo is my favourite among the Italian Chain restaurants currently in the market,
An extensive menu offering a great range of reasonably priced and well prepared food.
W. W.
Me & two friends had a lovely relaxing meal here after a busy days shopping & sightseeing in York, food was good & service excellent too!
A. W.
Started felt like it took AGES to get to us, but had an overall lovely experience and the food was top quality.
L.
Excellent service and delicious food. We will definitely visit again.
I. S.
Had a very nice meal. Great Customer service and a nice evening
S.
Friendly staff and good food, online booking system didn't communicate our reservation successfully however so I'd recommend calling to reserve seats instead
F. M.
Excellent food, quick service, very friendly staff and good value.
J. O.
Lovely meal -Josh looked after us very well
P. B.
Good food and excellent service. Really enjoyable meal.
C. S.
It was busy with only two dining staff so service was a little slow, but they were apologetic and the food was good so no problem
P. R.
The usual Prezzo high standards: friendly, helpful staff and a good menu. In a great location, at the end of Coppergate.
R. L.
Nice food and great service from friendly staff
S. L.
Just normal famous brand Italian restaurant.
J. P. a. H.
Would marry the chef in a heart beat. He's knocked up a brilliant 4 course meal. Loved it .
D. B.
Good service. Food was plentiful. Good location
C.
Brilliant restaurant, great menu, food always good and excellent service.
G. G.
Ideally located, tastefully decorated venue providing a varied menu. Friendly helpful staff and well worth a visit .
H. W.
Lovely friendly staff, the food is always good and the atmosphere is lovely
A. P.
Excellent service, excellent food. Keep up the good work.
e.
Nice place and the inside has a nice vibe although one of the waitresses was rather rude at times.
D. V.
Good food, friendly service and reasonable prices. You can't ask for more.
J. T.
Very nice pizzas
N. T.
Great food. Nice atmosphere. Relaxing meal.
S. H.
Lunch with grandchildren. Good of its kind. Clean ,good service but without Tesco vouchers overpriced.
S. R.
Not the best prezzo I've been to. Staff could have been more attentive. Quite a smart building though
O. D.
Amazing food, waitress was very attentive recommend it, family friendly.
N. n.
Lovely food, good portions, friendly staff
E. R.
Lovely food, quick service, excellent wine selection and reasonably priced
J. H.
Excellent food. Lovely Staff! Definitely recommend!
J. l.
We had a lovely lunch here. We would recommend the food and service.
S. M.
Decent food served late. Good discount with using blue light card too.
E. T.
Delicious meals and very friendly staff ! We will come back! ☺
S. D.
Amazing food and great staff.very helpful.
M. S.
Lovely food and a great variety of food and it only cost 50 pence for the meal with Tesco vouchers
D. P.
Only 1 choice of Cider, 1 choice of Lager, 2 choices of ale. Food was ok. Had a cabonara. Eatable.
K. S.
Very good, fast service and tasty food! 💯👍 Prices is friendly 😉
R. I.
Some staff friendly costly and not a great amount of food to eat
G. D.
Food was excellent good portion size reasonable prices.
D. T.
Great looking restaurant and food nice, service was very good, recommend it
B. S.
Good food at reasonable prices and to Prezzo's usual high standards
P. J.
We always love prezzo, great choice of food, great offers and friendly staff.
S. R.
The kids loved the food and the service was prompt and friendly.
G. S.
Too crowded and impersonal. Only really worth going when you've got vouchers to make it cheaper.
D. D.
Fantastic food, friendly attentive staff,
J. S.
Great service and food.v
J. S.
Really enjoyed our meals pizzas where tasty and the lasagne really good 👍
R. S.
Very friendly staff, food is always of high quality tesco vouchers are accepted
J. S.
Nice food and good table service- thanks
J. W.
Excellent food. Would recommend
D. D.
Yummy food. Great staff and often food vouchers available for discounts
N. P.
This really is a splendid little place,I keep going back there. Probably the best Prezzo I've ever visited.
P.
Great place to eat, nice surroundings, good menu and friendly staff
g. k.
Excellent meal and excellent service by Finn. Thoroughly enjoyable. Thank you
L. G.
Great food and service
A. D.
Great child friendly restaurant with lovely staff and a good menu.