Reviews of Alexandra Court Care Centre. (Retirement Home) in Hull (East Riding of Yorkshire).

Alexandra Court Care Centre

21 Reviews

7 Comments

Retirement home

Assisted living residence

Day Care Center

Nursing home

340 Southcoates Ln, Hull HU9 3TR

Description

Information of Alexandra Court Care Centre, Retirement home in Hull (East Riding of Yorkshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.

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Open hours of Alexandra Court Care Centre

Reviews of Alexandra Court Care Centre

P. L.

My dad stayed here for around 5 months. Dad had a few problems with his temper & moved to another home which was more suited for his needs. Staff are very approachable & would ring to let us know if they were any problems.

I. P.

My brother-in-law, who requires nursing care, has been a resident at Alexandra Court for the past 7 years. During this period both my wife and I have in general been highly satisfied with the care and attention provided by both the staff and local management. The home is purpose-built providing individual ensuite rooms which are kept clean and tidy. There are also excellent communal lounges and dining facilities. Normally, although obviously limited during the Covid-19 pandemic, activities or external visits are held daily, some of which involve residents' families, e.g. the choir, flower arranging, etc. From our very first search for suitable care facilities, Alexandra Court stood out above the others, as a very friendly and caring residence, with excellent, facilities, activities and care staff. Yes of course there is occasionally room for improvements, but on the very infrequent care concerns we have experienced, either personal or organisational, we have had no problem in raising any issues with the relevant staff and in all such cases we have been satisfied with the agreed actions undertaken to improve the service. I was therefore somewhat disappointed to see the comments raised by one reviewer, since this critical comment has certainly not been our experience at Alexandra Court and in my opinion not typical of the normally excellent level of care.

S. J.

My mom is there now for 2 years last November and she is very well look after, the staff are fantastic and the atmosphere is brilliant very clean and tidy, and communication with all are exelent.

K. C.

D. E.

C. M.

R. W.

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