Reviews of Tregwilym Lodge. (Retirement Home) in Newport (Gwent).

Tregwilym Lodge

19 Reviews

6 Comments

Retirement home

Nursing home

150 Tregwilym Rd, Rogerstone, Newport NP10 9YJ, United Kingdom

Description

Information of Tregwilym Lodge, Retirement home in Newport (Gwent)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Tregwilym Lodge

Reviews of Tregwilym Lodge

T. E.

The staff and especially the activities provided over Easter were absolutely amazing and especially as a part of it most days .such special time and memories to last happy days with dad. Hugh thank you to Maria and Stacey and others who names I’ve forgotten sorry. You are all amazing love tracy Brian’s daughter xxxx

J. W.

Not overly sure where the reviews of one star are coming from. Assuming they are anonymous no issues were actually raised in person otherwise why would you hide your identity, Which means there wasn’t any or they got dismissed due to under performance. From what I have seen and heard as of this far I can say there is a lot of care towards the residents. Keep up the good work it’s hard out there to get good workers and workers that will stick.

S. E.

I'm stacey team leader of actitivies. I have been part of tregwilym family for 7 years. I started as a hair dresser. I am now team leader My view on home is, homely, well looked after and I love my job since day I started. Carer are amazing at what they do, hats of to each of you, care team leaders are amazing and help staff to best there abilities and alway put smile on everyone face, activities are fantastic great range of activities we proved, kitchen do most delicious food and meet all diety needs. Domestic are fantastic keep our home clean and fresh. Management are great, we all have support we need, very approachable. I am proud to work at tregwilym lodge. We are a family #teamtregwilymlodge.

j. 8.

Hi have been working here since 2016, everyone’s have their ups and downs, staff are amazing and hardworking, team leader are amazing and very supportive towards career and residents.I noticed some negative lazy workers which are left the home now, We have a amazing team of honest people who would do their job properly. Good luck to the trouble maker who have left and leaving bad reviews here , by the way no one asked me to leave a review as I wants to say my own opinion on my own terms 😉

M. S.

My Mother has been a resident at Tregwilym Lodge Nursing home since May 2019. It took Mum a little while to settle in but this was expected. The home is airy & spotlessly clean. The lounge & dining areas are lovely. The bedrooms are good sizes with room for personal effects. The residents are encouraged to mix out of their rooms in the communal areas. The food is lovely with a choice for cooked dinners. Help is available for those residents who struggle to feed themselves. They are encouraged to keep up their fluid intake throughout the day. My Mums favourite is the afternoon tea trolley with homemade cake. The laundry is done onsite & Mum is always nicely dressed & clean. The home has a team who spend time with the residents from all parts of the home doing activities both inside the home & in the gardens. A hairdresser visits the home, pre Covid, & judging by Mums hair is back again. A lot of the staff are talented with hair & Mum often has curls & hair accessories in her hair. The staff also do hand massages & manicures. There is a visiting chiropodist as well. Hair cuts, chiropody & toiletries are provided by the home after relatives pay into a fund for their relative. The communication between relatives & staff is very good. The most wonderful asset in this care home are its staff both clinical & non clinical. They are absolutely amazing with my Mum & from what I observed pre Covid, with all the other residents as well. They are all one big family. The staff quickly learnt Mums quirks & needs. Indeed since Covid the staff are more like family to Mum than myself & my brothers. Since visiting by appointment has started the staff do everything in their power to make the visit enjoyable for Mum & myself I am so pleased that Mum went into Tregwilym Lodge.

R. E. M.

Although I haven't seen around the inside of Tregwilym Lodge, have been impressed with my husband's appearanc and have been welcomed with real care myself.

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