Reviews of Home Instead Peterborough, Oundle and The Deepings - Home Care & Companionship. (Retirement Home) in Peterborough (Cambridgeshire).

Home Instead Peterborough, Oundle and The Deepings - Home Care & Companionship

22 Reviews

21 Comments

Retirement home

Home health care service

Cygnet Park, Unit 3 Swan Ct, Hampton, Peterborough PE7 8GX, United Kingdom

Description

Information of Home Instead Peterborough, Oundle and The Deepings - Home Care & Companionship, Retirement home in Peterborough (Cambridgeshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Home Instead Peterborough, Oundle and The Deepings - Home Care & Companionship

Reviews of Home Instead Peterborough, Oundle and The Deepings - Home Care & Companionship

D. C.

I talk from experience when I say that ‘Home Instead Senior Care’ in Peterborough is a first class care provider, committed to providing the highest possible care to each and every one of its clients. Communication is strong and family members feel that their expectations and needs are understood and met! The client is always at the centre of their care. If you have been searching for a care provider that will deliver compassionate care whilst ensuring that your loved one feels valued, respected and listened to, then look no further. Home Instead are a highly competent and professional team and I believe the very best at what they do!

S. B.

Best care providers in the area! Great company, really do go the extra mile for the people they care for. Staff are supportive to families as well as the client. Would recommend to anyone looking for care for a loved one. I worked with the company for 3 years and cannot fault them. (If I went back into care work I wouldn't work for anyone else). They always put the client first, but are equally supportive and accommodating to staff. They genuinely match clients to caregivers and I've only ever heard positive feedback from clients and their families. A lovely and very approachable office team who all have experience of care work, so know it first hand!

T. W.

Great company. I have worked for Phil and Amy now for just under a year and i love it. All the office staff have time for you and are so helpful. You get plenty of time for your clients and are not rushed like some companys. Compassion is an important thing for clients along with other duties and it is great to get to know them well. I love everyday.

K. H.

0ur experience with Home Instead has been an entirely positive one. Engaging care for our parents 4 years ago was a very daunting step. Mum had dementia and dad was her sole carer. When dad had a mild stroke they were both in their 90s and it very quickly became clear they could not cope with daily tasks alone. From day one the wonderful Home Instead staff guided us through the process and reassured us they could meet our parents needs. We needed care in place fairly quickly and once the home assessments were complete Home Instead were able to start. All the caregivers have been so dedicated, compassionate and reliable. They have provided companionship and wonderful care, often going above and beyond to make sure our parents were safe and happy. Their enthusiasm, patience, warmth and empathy was boundless. As a family we had total peace of mind, knowing our parents had the very best care and companionship at all times. Nothing has been too much trouble. When our parents needs changed, Home Instead anticipated this on many occasions and helped and advised us to adjust the care accordingly. The scheduling team were equally efficient. Sometimes our needs and dates changed at the last minute and they were always able to accommodate our changes. They never let us down once. The continuity of care provided allowed both our parents,and us as a family, to build a very special relationship with the caregivers. Without hesitation we recommend Home Instead to anyone who is looking for care for a loved one. They offer a truly personal service.

G. B.

I have worked with Home Instead for nearly 3 years now & clients & caregivers are very positive about the service. A recent reviewer commented: I have nothing but praise for Home Instead. The care workers are friendly and flexible. They respond brilliantly to mine and my wife's needs. Mornings can get very fraught. I have a spinal cord injury and problems can arise with no notice. We are always treated with dignity and respect, whatever happens. They've helped us to have a life again. The office staff are also very helpful and professional.

L. D.

My mum has recently moved into residential care after being supported for over 3 years at home by Home Instead. We have been bowled over by the quality of care provided during those 3 years. Carers are friendly, caring, go the extra mile, and become much more than carers - indeed good friends. Carers were always on time, communicated well and provided care that both supported and encouraged my mum to do as much as she could herself. They attended hospital and doctor appointments with her, and even drove her to the south coast so she could visit her 95 yr old mother! How many other care agencies will do that? We have been mightily impressed and will miss everyone - from managers, office staff and individual carers. Thank you!

A. F.

My mum who has dementia has benefitted from the service provided by Home Instead since 2016, initially in her home and subsequently to provide additional companionship now that she is in a care home. I've found the carers have always been very dedicated and I know that the office is always on hand to help me with any queries in a very efficient manner. I'm happy to recommend this company to anyone looking for some care for their family member - they really makes a world of difference in difficult circumstances.

R. W.

My mother has been looked after by a carer from Home Instead Senior Care for the past six months, to help her with issues arising from her mild Alzheimer's. Her carer was very professional - always prompt, took initiative in organising things like hair appointments, loved her dog as well as caring for her (which was the way to my mother's heart) and relieved me of many of the regular checks my mother needed of supplies of medication, food in the fridge and so on. I felt I could totally rely on her and was very grateful for her help. The staff in the office were also extremely helpful and very considerate in the way they set up a good match between my mother and her carer in terms of interests and checked that all was going well. The only reason the care had to stop was that my mother moved away - I would gladly have continued with Home Instead, and so would my mother.

S. J.

I've worked at Homeinstead for just over a year now and I find everyone I work with supportive and friendly. There is someone always at the end of the phone if I need them. I really enjoy my job and helping people I wish I had found them sooner. A great company providing the best care to people in the community.

R. C.

Sadly my mother is no longer with us but we used Home Instead extensively before ill health forced mum to move into a care home. We found Home Instead to be a highly professional and caring organisation that kept us informed and tailored its service to meet mum’s specific needs. The management and the caregivers are all excellent and I highly recommend their franchise.

C. L.

I have worked at the Peterborough branch for nearly a month now & have really enjoyed every day! The clients are lovely & any concerns I may have with them, there is always a friendly, reassuring voice on the other end of the phone.

K. H. S.

Home Instead are extremely professional and provide a wonderful standard of care and service. The team are very well-organised, friendly and supportive and we would not hesitate to recommend them.

G. B.

I have worked for Homeinstead for over 3 years, and I can honestly say that I have loved every minute of it.It is great to work for a company that continues to be passionate about providing such a high standard of care to the wonderful individuals that call upon our services.

J. M.

I have worked for Home Instead for almost a year and a half now. I have found Phil, Amy and all of the office staff friendly and supportive. Great company to work for.

l. l.

I have worked for Phill and Amy at home instead for nearly 3 years its great to be part of such a caring team , ever body is friendly and I never feel on my own help is always available if needed , highly recommend home instead

C. O.

I have worked for Home Instead for just over a year now. I thoroughly enjoy my job. Knowing that you're making a difference to someone's day is so rewarding. Wished I'd started sooner 😊.

C. R.

Home instead Peterborough is a fantastic company to work for. They really care about the staff and the clients. I would recommend this company as you really feel like part of the family

O. L.

Excellent care given with true dedication to their clients. Very kind and really take the time to get to know those they are caring for.

D. R.

I've been working with Phil, Amy and their team for over 9 months and I always find the helpful and professional. I can honestly say I would recommend them. Dom

P. K.

Great Team, Fantastic support and kindness from them all. Would highly recommended to anyone in need of their services.

K. C.

A wonderful company. Caregivers and staff are warm and friendly. Highly recommend!

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