Reviews of Kingfisher Furniture. (Shop) in Birmingham (West Midlands).

Kingfisher Furniture

49 Reviews

49 Comments

Shop

Bed shop

17 The Square, Bear Hill, Alvechurch, Birmingham B48 7LA, United Kingdom

Description

Information of Kingfisher Furniture, Shop in Birmingham (West Midlands)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Kingfisher Furniture

Reviews of Kingfisher Furniture

F.

Hello all at Kingfisher Furniture, My mother left the care home and is safely and comfortably in her own flat. That comfort she is experincing is largely due to the fact that she is having peaceful and supported sleep on the adaptive memory foam mattress in her fabulous adjustable bed. Thank you so very much for everything your team have done. The amazing Nina and the delivery and installation team of Neil Jasper & Brian Jones. Would not hesitate to recommend your amazing company. It's more than making money it's delivering expectations and you've done that. Thank you

D. S.

I chose Kingfisher as Nina was such a great saleswoman- charming, very helpful, endlessly patient, and full of good advice - no other company I called came close! The bed was delivered today and the team delivering were also great; careful, helpful and happy to answer any questions and show me how the bed worked. One of the better experiences I have had whilst refurbishing a property.

K. G.

We recently purchased two adjustable single beds for my elderly parents and contacted Kingfisher by phone. I dealt with Nina who was extremely helpful and professional. She was able to guide me through what I needed with expert advice. There was no pressure selling, and we ended up with exactly what was needed at a very reasonable cost. The beds were delivered before the date promised. The delivery went relly well and the fitters were very polite and helpful and set up the beds very quickly. The after sales service has been excellent and we would have no hesitation in recommending Kingfisher Furniture and for the kind helpful service that Nina provided. We were really pleased.

J. S.

Hi Nina I cannot Thank you enough for your professional service . It has been a pleasure dealing with you. You made the whole experience of purchasing a bed for my mum a pleasurable one. I had been researching beds for mum for a while and then kingfisher furniture popped up on my search. I proceeded to investigate what you had on your site , so decided to ring you and I am so glad I did. You gave me complete reassurance in the bed I had chosen with extra options to if I wanted them. Today, bed was delivered and installed by two charming gentlemen who turned up exactly on there estimated time given. Your updates through the beds journey has from start to finish has given me a stress free experience and restoration in customer service. Kingfisher furniture will certainly be my first choice when the need arises to purchase another bed. Thankyou again Nina Regards Jennifer

K. M.

From the very first contact via an email sent to the Kingfisher website one evening to enquire on products right up to and after delivery, I have received nothing but the best customer service. My original email was replied to immediately and included links and prices to all the products I had asked about, I was also promised a call back the following day to discuss my query further. As promised I had a call from Nina whose product knowledge was second to none and since that call I have been kept informed on every single step of my order, I was sent fabric samples and all options were discussed to ensure that I had chosen the most suitable bed for our requirements. I have now had the most gorgeous bed for a couple of weeks and both myself and my husband have had the best night's sleep in a very long time, everyone who has seen it says it looks like something out of a magazine. The bed has been manufactured to the highest standard and you can really see the quality, the delivery process and the friendliness of the boys who built it and ensured everything was to our satisfaction was absolutely spot on. This company really care about their customers and it shows, I would not hesitate to recommend Nina and the team to other people and I would happily return to shop here again. If I could rate 6 out of 5 I gladly would!

J. B.

Kingfisher have been excellent throughout the purchase of my bed. I was pretty blown away by the level of customer service I received right from chatting online through to the bed delivery. I have told many people about Kingfisher because the service was so excellent. How lovely to genuinely find a company that really cares about the customer. My mum is thrilled with her bed and the installation team were fantastic. Thank you so much.

J. J.

I had never used Kingfisher furniture before, but browsing through different sites looking for an electric bed, I came across a bed which I really liked. I rang and spoke to Nina and was bowled over by her friendliness and knowledge of the product. The bed was delivered today and the delivery men assembled it without any hassle. I am thrilled with the whole experience and will certainly be recommending this company to my friends and family. Thank you to all involved.

C. K.

After careful research on the internet for a suitable adjustable bed, I am so pleased I found Kingfisher Furniture. From the moment I made my initial enquiry, I felt like I was important. I had my personalised bed designed, hand built, delivered and assembled in just a few weeks. The fact I could select from so many options, including design of headboard, fabric, specific mattress types and weight bearing were all a bonus. I knew the bed was being built to my specifications and I was extremely happy when it finally arrived. I was kept up to date several times on the phone by the lovely Nina who explained about selecting headboard shape, which material and colour I could use, I was even offered a swatch of material to see if I was completely happy with my choice. My new bed arrived. I was offered a day and time slot, backed up by phone calls. The bed was assembled professionally and the delivery men were polite and took all the wrappings away with them. The handsets and their different functions were explained. I understand this company is small and family run - this possibly explains why so much personal help is given throughout the ordering and design procedure. I will be recommending Kingfisher Furniture to all my friends. The bed is exactly what I need, the price was very reasonable and was around a third of the price of a comparable bed I was looking at initially. Carmen Kemperman, North Wales.

A. W.

AMAZING service all over the phone. Nina was super helpful and guided us to our needs. She delivered. The bed is amazing. Quality is superb. 110% met our needs (without even seeing it int he flesh!) Delivery guys were also fabulous and set the bed up ready to use. Faultless customer service and goods. HIGHLY RECOMMEND

D. M.

From the moment I contacted Kingfisher Furniture I new it was the right company. Nina was so knowledgeable about all the products. With her help we were able with confidence to choose the correct bed and mattress that suited our needs. Updates on the process of our order and delivery arrangements were first class. The bed was delivered and assembled in a professional way with all packaging removed. We have now had the bed 1 year and I can say that it is the most comfortable bed we have ever had, The bed still looks and feels like new thanks to its quality construction. We would like to thank Nina for her expert advice and first class service. I have no hesitation in recommending this company.

O. B.

I first contacted Kingfsher furniture around 3 weeks ago to enquire about an adjustable bed for my disabled husband. The whole experience from start to delivery today has been a total delight. Nina really knows her products and was helpful and friendly to the highest degree. Her advice was invaluable and the bed itself is perfect. The delivery team were excellent and arrived on the dot of their expected time. Thank you so much and I have been singing your praises to all my friends. If I ever need another bed I shall be ringing Nina again. Olwen Barr’s

F. M.

I cannot thank Kingfisher enough for that fantastic service I received, both Customer service and delivery. I had constant updates and the sofa was ready delivered much earlier than intially expected. The girls in the office could not do enough to make the delivery happen, always friendly, extremely helpful and polite. The delivery people were just the same, very helpful and friendly I am delighted with my shopping experience with Kingfisher furniture and will use them again and definitely recommend.

K. W.

Excellent communication service & product cannot recommend them highly enough. From the lady on their help option on line who was superb, to the gentleman who emailed me to thank me for my order & to thank me for the mention of excellent service I had sent. To Nina who gave me a timeframe yesterday & today an updated hour slot to the driver & his mate who were pleasant polite & left my room spotless with nothing left behind them as promised. I really cannot praise this company & their operatives enough & I will certainly be looking to them first in the future should the need arise

K. C.

Absolutely delighted! Customer service at its best. Thank you Nina. What a fantastic 'British' quality product. As a fellow craftsman I must applaud the workmanship. Delivery bang on Time. I was a little concerned about getting the mattress in a tight space. 5 minutes and it was in.🙂 Thank you Delivery guys. There is a saying that you get what you pay for........this is an excellent example of just that. And I am proud to buy British! Our last Millbrook mattress lasted over 20 years. Looking forward to the next 20 🙂

c. b.

Highly reccomend this company, went above and beyond to get my bed sofa here on time for a party. Very professional, excellent customer service and very helpful staff. Will definitely be buying from here again.The bed sofa is amazing too.Thanks again.

P. R.

Hi all at Kingfisher Furniture, Just wanted to say how pleased we are with the Millbrook Perfect 3000 (delivered September 2000) and the whole experience of buying from Kingfisher Furniture. From the start of the process when we contacted Kingfisher and spoke to Nina it was a brilliant and stress free purchase. We had decided on a Millbrook bed before contacting Kingfisher (we had our previous one for 20 years) and Nina was able to guide us expertly through to our choice of bed: very useful given that (with Covid) we were unable to visit the showroom. We live in Cardiff so the advice was very useful. Nina and Mark kept us updated regularly on delivery and when the bed arrived, the delivery men were first class, polite at all times and wearing covers over their shoes when assembling the bed. The bed was extremely comfortable from day one and the headboard and material covering are very good quality. The whole kingsize bed looks amazing and gives an excellent night's sleep and we really appreciate the advice from Nina in helping us choose this bed. Nina exceeded all expectations for customer service and was outstanding with her help. I can recommend this bed to anyone interested in a high quality bed built to last and recommend using Kingfisher to anyone interested in purchasing a premium bed looking for expert advice. Paul and Julie Rees

T. L.

I cannot recommend this Company highly enough, from the initial phone call from Nina to confirm my order to the delivery and installation of my bed, they were faultless. Nina kept me updated of the progress of my order, which was ready ahead of schedule, and the young men that delivered and assembled it could not have been better. As for the bed itself, it is simply stunning, very easy to use and very comfortable. It is also exceptionally well made. I would not hesitate to recommend this company to anyone needing a stylish new bed, at an unbelievably competitive price.

D. S.

ItsI a very rare thing for me to actually want to take time to review a product or service, unless I find it more than meets all expectations. In the case of kingfisher Furniture, and definitely the case of its fantastic customer care lady Nina, this is an absolute pleasure to do so. The service, advice , help and constant communication regarding the choice of product, build time and delivery date has been outstanding and one of the best people and places I have ever had the good fortune to deal with. Whether it's price, quality or customer service, if kingfisher Furniture are able to supply the product you are after then do not hesitate to use them. Many thanks for making my experience so pleasant Nina

J. C.

Needing to purchase a sofa bed during lockdown was a daunting prospect. However, having received fabric samples from the manufacturer the next step was to find a supplier. After viewing websites we decided to purchase from Kingfisher Furniture. This was a great decision. Having placed the order online we received a telephone call and later a progress call. The sofa bed was delivered within the promised time scale and again followed up with another call. It has been a pleasure to do business with such a friendly, efficient company and I would thoroughly recommend Kngfisher Furniture

M. S.

Kingfisher has a very customer focused approach and it seems nothing is too much trouble. I was unable to get to the showroom but Nina provided all the help and advice I needed to ensure my mother in law got the exact special order bed she needed (and more) in less than 2 weeks. The whole process from initial enquiry to delivery was flawless, and made so much easier by Nina's calm and reassuring manner. The delivery team mirrored the company ethos, and provided all the extra support needed when I couldn't be there on the day. I can't recommend Kingfisher highly enough.

J. K.

We were looking to buy a rise & recliner chair and had a number of bad experiences with a number of so called specialists who came and demonstrated their chairs, none of which where what we had asked to see, and took between 3 and 4 hours per demonstration and were significantly more expensive than Kingfisher. We then found Kingfisher Furniture on Google. We live in the North West but needed to see the product before we bought it so one very wet Saturday morning we set off for the lovely village of Alvechurch. Nina, bless her, gave us a lovely coffee and showed us the chairs they stock. She stayed behind over 2 hours to make sure we were happy, nothing was too much trouble. She kept us informed at every stage and was very pleasant throughout. Nina gives customer good old fashioned excellent customer service and I wouldn’t hesitate to recommend her to anyone. Thank you very much.

C. B.

A huge thank you for making our bed buying such an easy and pleasant experience from start to finish. Your knowledge of the products and your customer service have been second to none. We are more than happy with our purchase and would not hesitate to buy from Kingfisher Furniture in the future.

R. H.

After searching the website for a new bed for my mother, I came across Kingfisher Furniture and noticed that they sold a make of bed that my mother had previously had. After contacting them, Nina went through various options with me, asking about my mother and how she would be using the bed - not just for night sleeping, general weight/height, mobility. Nina showed me a few options whilst I was on the computer, which she explained in more detail. Rather than rushing the order through she said she would get a few more options and would call me back the following day to go through them. The following day, Nina phoned as promised and several other options were looked at. Everything was explained in detail and decided on one of the options that Nina had recommended. The order was taken, VAT exempt forms were emailed over for sending back and Nina kept me informed by email/text about when the order would be arriving - just over a week. Again the day before the agreed delivery, a text message was sent to give me an a time slot within a 3 hour time scale (8-11pm) and the bed arrived about 9.30am. The guys that delivered it were excellent - nothing was the bother. Mother loves the bed and is really comfortable. This company is first class. Not a company that is just interested in taking your money and pushing a sale, but cares for the end user. Thanks Nina for all your help, I'll certainly be recommending you! Richard Hunter Newcastle upon Tyne

G. H.

Thank you so much for helping us choose the mattress that suited us. From my initial phone call to you, to keeping us updated on delivery your customer service was first rate. I would have no hesitation in recommending Kingfisher furniture to anyone.

A. S.

From start to finish excellent customer service, professional advise and confidence of product. Must give a special mention to Nina and her all round execution my purchase, her customer service is outstanding and it was an absolute pleasure dealing with her for my order. Thank you Nina

J. P.

Brilliant, personal service. Nina in particular at Kingfisher Furniture went above & beyond the call of duty working late after closing hours to ensure our bed would arrive in time for Christmas. Very accommodating, friendly & helpful taking the time to ensure we got the right bed for us. We were kept informed every step of the way & the delivery service was great also ensuring they delivered when & how they said they would, ie delivered within the allocated timeslot, phoned half an hour before they arrived, set up the bed & took all the packaging away & again did so in a friendly & professional manner. Nina even called to ensure the delivery guys had arrived when they said they would. Great, all round, faultless service which seems so rare now days. We are very happy with our purchase & the whole process so wouldn't hesitate to recommend Kingfisher Furniture. 5 star + store & service ******

J. S.

I can not recommend this company enough for the help I was given by Nina over what type of mattress and adjustable bed. She spent time talking to me and finding out what my needs and what type of mattresses I have before as I have had difficulty finding the right one for me. As I wanted my bed as soon as possible she sortedit for me and kept me up to date on delivery dates. The two lads that delivered the bed were also excellent they assembled it for me and showed me the controls and made sure I didn’t have anymore questions all the packaging was taken away. I would highly recommend this company to anyone looking for furniture. I had been to many sites but I am so glad I called this one absolutely faultless.

J. P.

Cannot recommend enough !!! Dad needed a new adjustable bed and chair. Stumbled upon Kingfisher but most importantly Nina !!! She gave me her time, her experience and her opinions of my options. No hard sell, time to think ask questions and decide. From deciding what options to have for the bed and chair....the fabrics and colours decided on. She seamlessly arranged for the delivery and assembly of the products at Dad's house. Thank you Nina for holding my virtual hand and assisting us in our purchases. Bed and Chair arrived today. Quality unbelievable, so very happy with the products, but most importantly my Dad has what he needed. Great Products, competively priced. Thank you !!!

D. I.

Thanks again for all your hard work helping me to get just the right mattress for my daughter's bed. Thanks to your excellent customer care, I received the right mattress, even though I had ordered the wrong one! I am so glad you called me to check if I had intended to order the one I'd ordered, because otherwise I would have ended up eith the wrong one. The mattress itself arrived within a couple of days and my daughter absolutely loves it. It is very comfortable and robust. Thanks again for your excellent product and customer service. I have been hugely impressed and will be back for more when the need arises. Best regards, David R

P. W.

The bed supplied by Kingfisher is excellent and the customer service I received was superb.

D. R.

I would like to say how delighted we are with our adjustable bed and a big thank you to Nina for all her knowledge and help, also to Mark for the help when I telephoned. The bed arrived on time and I was kept informed at all stages by Nina. The two men who fitted it were also kind so it all went very well. I highly recommend this company, (I would give ten stars if I could.)

S. U.

We recently bought a Dunlopillo mattress, divan base and headboard from Kingfisher Furniture. (our third Dunlopillo bed in the house) The complete experience proved to be second to none! Both the owner Mark Willis and Nina who runs the shop, (who by the way is obviously very experienced with Dunlopiilo products) found nothing we wanted to be too much trouble and were both a great pleasure to do business with. We were initially sceptical that a small family business could compete on price with the any of the large online retailers. Kingfisher were not only competitive, but provided a fantastic level of personal service that these days only a small family business seems capable of. We would be most happy to use Kingfisher Furniture again and would recommend them unreservedly and without hesitation, for anyone in the market for a new bed.

R. S.

I would like to thank Nina for all her help &advice to help choose the right beds for myself & my husband. The men who delivered them was very polite & helpful. The beds are excellent and a comfortable night's sleep Thank you John &Rita Shaw sheffield

G. S.

A big thank you for the advice /delivery and follow up service you provided. I was looking for a life style bed. Adjustable with a good mattress, with the massage facility. During restricted times it was difficult to actually test one or two to see which would suit my needs. We ended up with your advice on an MIBED elite superking size twin bed frames and a ORFORD 1200ct pocket sprung mattresses. I was suffering from back and muscle pains. With a 20 minute massage before getting up it have relieved the pains and seems to make me feel more active. I can only say I would advise everyone to try an adjustable bed as a life style change. They are not only for disabled people but as a lifstyle sleeping and massage aid. The Zero position which was developed for astronauts is only one advantage i would recommend plus a morning massage. Thank you again Nina and MIBED Gary Smith East Yorks

G. M.

I have received delivery of my Mibed today and am amazed with the fantastic quality, the delivery man took my bed to the room of my choice and even helped set the bed up for me, i was not expecting this and am delighted. I have a back problem and nerve damage and was sleeping on a sofa due to my old bed breaking, i explained this to Nina and she did her upmost to speed delivery up for me, Nina went above and beyond to help me all the way through the ordering process, very polite lady and so very helpful, even after the bed was delivered Nina called me to make sure all went well, she even gave me advice as to where to buy the correct size bedding .... due to my disabilites i shop online all the time, i can honestly say i have never received such a professional, helpful service, Nina .... well done and thank you again so very much, i will happily recommend Kingfisher Furniture.

F. W.

Being a disabled pensioner I do not like ordering things by computer , so I phoned Kingfisher Furniture and spoke to a lovely lady named Nina regarding a Furmanac MiBed adjustable bed. Nina right away put me at ease and guided me through purchasing and VAT refund procedure, any questions about mattresses I had Nina answered and explained everything no matter how long it took so I ended up with a mattress that suited me. On the day of delivery I was at the hospital so only my wife was at home, when the two delivery men arrived my wife said they were very professional and took great care and attention not to damage the walls, they also moved anything that could got knocked or damaged. They set the bed up and explained the operating procedure to my wife, they also gave my wife an operating manual and a copy of the delivery note, she was very impressed with the professionalism in the way they carried out their job. I have been using the bed for a week now and found it to be everything I need. Would I use Kingfisher and Furmanac again, without a hesitation.

D. M.

Wonderful customer service from start to finish . At last a company that cares about its customers. Kept me informed from when I first ordered right up to my delivery. I could not recommend this company enough and my sofa was well made and a good price . Top company.

M. W.

Great product, but FANTASTIC service!! Helpful and informative when I phoned in. Great product knowledge and awareness of customer needs when we visited the showroom and then managed to get a bed ordered, built and delivered in just a couple of weeks! Good follow-up customer service too. Well done Nina, can’t recommend highly enough.

G. R.

We were able to buy outstanding products, which came with £160 worth of free gifts, from Kingfisher at the lowest price found on the internet. The products were delivered when we wanted them. Throughout the entire process we were kept up to date by Nina. An excellent experience. try Kingfisher, you will not be dissapointed.

b. p.

from the start a very pleasant experience dealing with this company,particularly Nina who was extremely helpful and kept me up to date ,step by step with my order. the bed was delivered on time by very helpful men . altogether a very satisfactory experience and i would thoroughly recommend Kingfisher as a company

K. R.

This is by far the best online service I have ever experienced. From ordering to installing I was kept informed all the way, thanks to Nina it was a first class service. Her invaluable knowledge helped me choose the right product for my elderly father during a difficult and stressful time. I would highly recommend this company. Thank you once again Nina.

R. G.

Love the furniture from Kingfisher comes ready assembled and very high quality. We had all new furniture for 3 bedrooms very please how it looks. Great family business Ruth Griffin

D. C.

This was a first class service. I am delighted with my JAY-BE® Modern Pocket Sprung Fabric Sofa Bed. Nina was very helpful and I highly recommend Kingfisher Furniture to any prospective customer.

J. D.

So thrilled with the new Alpina bed. Nina could not have been more helpful ! Quick and very good service. Thank you Kingfisher what a lovely friendly store

P. F.

I am delighted with the bed and the speed and helpfulness of you and your team. If I hear of anyone wanting an adjustable bed I will certainly recommend you.

A. A.

Just purchased an adjustable bed, very happy with the service I received from my initial enquiry to delivery and installation , highly recommend thanks.

l. b.

Amazing service from start to finish would highly recommend, so pleased with the bed it looks amazing

G. F.

Excellent service and value.Two lovely adjustable beds we are absolely delighted.Brilliant

S. L.

Contact

Photos