Reviews of Smyths Toys Superstores. (Shop) in Bournemouth (Dorset).

Smyths Toys Superstores

255 Reviews

128 Comments

Shop

Toy store

Mallard Road Retail Park, 9, Mallard Rd, Bournemouth BH8 9PE, United Kingdom

Description

Information of Smyths Toys Superstores, Shop in Bournemouth (Dorset)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Smyths Toys Superstores

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Smyths Toys Superstores

O. O.

Just want to give Liam at mallard road store a good review. Liam was very helpful kind to my son who struggling to sign in on his Nintendo switch and Liam was helping and he was very patient. Simply he was a real gentleman. Thank you Liam and keep up the good work 👍👍👍

p.

This toy shop is FANTASTIC! Perfect place not just for toys but for games too! Plenty of good stuff, Mario and Sonic toy stock is fantastic, excellent prices and size, huge library of games, Smyths is an excellent toy shop, although the one in Poole is better and the one on Poole is closer to where I live!

C. D.

Thankyou so much to the staff that ran to my little boys rescue this afternoon after his hand got caught in our car door outside of your store in Bournemouth. He is only 3 and was very distressed, they went above and beyond to cheer him up!! We will never forget your kindness and have always love shopping here!!

D. W.

Assistant very helpfull found everything we wanted within 10 mins

T. A. k.

Really helpful and happy staff, great selection of toys. A child's dream place to shop.

K. I.

Amazing service and staff... I bought a toy set for my sons 2nd birthday and there was an issue with it. Craig and the team were exceptional in getting it replaced and went to extreme lengths to help. I would highly recommend this store and I will certainly be using them from now on. Keep up the good work guys 👍🏻

g. r.

Visited a few times to get info on childrens carseats as I have 4 yr old grandchild. Sarah sales has always been very efficient and extremely helpful to us and we have bought 3 carseats from her. We feel that u can trust her advice and we look for her when we come into the shop. She is an asset to the bournemouth store. Amazing selection of toys.

S. M.

Huge toy store with a massive selection of toys - great for being able to buy presents for my nephews! Great customer service too - recently it was one of my nephews 4th birthday and I'd bought one of the transformer toys he wanted, not knowing that someone else had already purchased it. I was able to quickly return and swap the model for another one, without any fuss - helpful and friendly staff assisted me in ensuring my nephew had a great present!

R. B.

I have to give this 5 stars as my kids love it. On a serious note. When you compare this to the other well known large toy store they are not in the same league. Not this one and the Toys r us in Poole anyway. The staff here are friendly and helpful and seem to actually care about you as a customer. Toys r us is the complete opposite. Need a large you store. Come to this one.

C. M. M.

We visited the shop today lunchtime . Received absolutely brilliant service from the store duty manager. He gave us very useful advice regarding car seats and the helmet for our daughter. Professional, polite and very knowledgeable.

J. H.

This toy shop has a great selection of toys, Lego, console and just loads more, it has so much to look around and you'll always find yourself holding onto lots of items then reviewing if you really need them, the answer is yes, you really really need them! The store has some good events for kids on, there was a Thomas the tank engine one last year, set up out the front where kids could go in and have a play and get an activity pack at the end, there was also a Lego event before that.

C. B.

It is basically toy heaven....except a lot of the big / cool stuff is stacked up high and you / the kids can't look at it. All the scooters are chained up. The trikes are about the only thing that you can get out. To make this awesome they need to have more examples of toys on display, reviews on display and more staff on hand to assist customers with queries.

F.

Great selection of toys. super hero section great ! nice gaming section also. free parking and helpful staff. We went in on a Sunday and must say the security guard looked a bit over zealous...

D. W.

Huge lively toy store with floor to ceiling toys. You'll definitely find what you need

V. M.

Just purchased a car seat for my son and I was totally confused as to which one to get. The member of staff Stephen was so extremely helpful and pointed out pros and cons of different seats. He even came out to my car to make sure it would absolutely fit and be safe. While waiting for the chosen car seat to be collected from the warehouse and taken to the till another member of staff aproached us to make sure we were ok and were being helped. I can not recommend this store enough. Well done Smyths

C. S.

I'm sorry but my visit was just absolutely terrible. How on earth do you expect me to buy all of those toys you sell? There are just too many. It's not fair, Lego, Star Wars, Xbox.....the list is endless. I think you should have a try before you buy scheme so I can bring my son down and play and play and play. The lovely lady who served me on Tuesday made everything calm and OK though.......I waited until I got back to the car before I got upset and stamped my feet.

J. H.

It's the kids toy shop that adults don't mind visiting. Always a warm welcome here, one particular member of staff even remembers our children. A large selection of toys and games for all ages, worth coming here first over the other large children's retailers.

m. n.

There's a lot of this, a lot of people looking at the toys, but not a lot of staff. Not a problem if you want to pop in and out, but it can take a while to get assistance looking at the books for example. That said, they're really helpful when you actually get to speak to them!

L. J. T.

Had to return an item that turned out to be absolute toot for the money. The member of staff was understanding and helpful. You can't ask for more than that. Plus the selection of toys is pretty decent.

K. M.

Visited this store today to buy a buggy for my grand daughter. Very helpful staff, even helped me out to my car with all of my purchases. Very wide selection to choose from, all reasonably priced.

H. B.

I have to give this place a five because it's my brothers birthday soon and he loves the Lego from this place like every Star Wars Lego set just has to be built so I'm gonna give him money towards the Kylo RENs shuttle

W. P.

Great Toy superstore. Has a good selection of most things, just not all of everything. Staff are lovely, apart from the creepy security guard! Definitely odd... following people around!

B. M.

Excellent customer service. Tidy shop. Happy staff . Good prices . Made the local toys r us look terrible. Stephen was extremely helpful with car seat

L. R.

Wasn't impressed with the customer service when we had to take something back after Xmas. Mainly the Manager of the Gaming Section. Have been several times though and the rest of the staff are helpful.

M. E.

So pleased they opened 1 down here as we used to travel north of Salisbury to visit 1 before, but absolutely packed with everything any kid could want, only negative being management don't stop or tell off the 15/16 year olds flying round the store on bikes etc

O. W.

This place is the 7th Circle of Hell for any parent, but certainly a better experience than another similar store. They always have discounted toys and the staff are friendly.

J. D.

Brilliant service, help and advice. A manager even opened a sealed product so that we could compare quality of multiple products. 5 stars from us!

T. J.

So much better value than toysrus and much closer to Bournemouth. Really good toddler bed for so cheap, absolutely worth it.

M. D.

Not surprising Toys r us are struggling, this place is great from the toys to the customer service. Staff have smiles on their face too unlike other toys shops.

S. G.

Good toy shop, has special events at random times of the year..... Could do with having more till staff.

B. S.

Big selection of toys and very helpful staff. There isn't any Parent and Child Parking though.

J. W.

Really well stocked and really well organised toy shop making it nice and easy to find the appropriate toys :)

C. T.

Huge selection of toys at good prices. Friendly staff and well stocked

N. H.

Well laid out store with good customer service. Feels better than Toys R Us.

m. “. l.

Great place nice staff and some toys you won't find anywhere else

M. D.

What can you say, they've a huge selection, quite good sale prices, and are centrally located.

A. F.

Not quite independent, but a much more enjoyable experience than its competition. My kids love it.

I. R.

Got me out of a fix when trying to get a present for an ill niece but I had to avoid the dreaded "wall of pink" that these shops seem to insist on inflicting on little girls.

D. L.

Seeing my granddaughter spending my money for her 9th birthday. She enjoyed buying what was right for her.

M. M.

Really good range of toys. Got some really reasonable offers on at times.

S. R.

The best toy shop in the country staff friendly and toys are priced cheaper than anywhere

L. S.

The staff are so helpful a special thank you to Chris who went out of his way to sort out a taxi for me.

R. S.

Brilliant store. Not too big but big enough to stock all you could ever need

S. P.

Staff are always helpful, good prices and large selection. Click and collect also available from the website

D. P.

Good store. Loads of parking. Staff were happy to help.

T. O.

Expensive if toys are not on offer but a really good selection.

S. L.

Lots of offers and seems slot more reasonably price compared to another large toy shop

L. P.

I don't know who enjoy more this store, me or my kids lol

D. B.

Good selection of toys for all ages and free parking.

b. b.

My kids and I love smyths especially this store loads in stock and nice staff.

A. W.

Kids love it great choice of toys helpful staff

W. H.

Crazy toyshop be warned your kids will love this place

S. C.

Very busy at weekends and doesn't stock all toy brands eg Dr who!

K. M.

Best selection of toys, low prices, and good location.

H. C.

Good choice of toys, great deals, free parking.

G. M.

Well organised toy store with a great assortment of toys.

N. S.

much better than toys r us much more choice.

A. L.

Huge great store with lots of choice (and good prices)

P. L.

open untill 11pm in Xmas build up! Great value but busy as you like.

N. D.

Great choice of toys, kids love the store

P. W.

It's a toy shop .... Da happy kids lol

G. H.

Toys for all ages, they sell kids bikes and scooters too.

A. V.

They had the best deal on Xbox One controller.

T. B.

Lots of toys, generally quite expensive compared to argos, supermarkets etc

I. D.

Great toy store, clean and lots of choice.

S. A.

Great selection good prices shame about the staff

H. T.

Good range of products good value friendly helpful staff

A. M.

Spoilt for choice. And I must add that the staff went out of their way to assist.

t. t.

Great selection and prices, also ample parking.

B. C.

Got everything in here and lovely staff too.

s. b.

Best toy store with some good deals

M. S. (.

Nice well stocked store with friendly staff

L. M.

Amazing toys fantastic selection

C. B.

Good toy shop for kids toys.

S. E.

Staff helpful but you might have to interrupt them gossiping

B. S.

Good prices and that kids love it in there

J.

My first visit, plenty of everything for children.

a. b.

Lots and lots of choice!!! And pretty good on price as well.

R. C.

It had what I wanted but was a bit pricey

L. D.

Another good place to bring kids.

M. D.

Good toys, excellent service

A. m.

Great service happy friendly staff

P. C.

Excellent Service & Toys Galore

R. P.

Very helpful staff, clean and tidy

M. M.

Very busy, staff were not very friendly

D. M.

Forget Toys R Us - Smyth's is where it's at.

G. B.

When the sales are on it's a great shop

M. H.

Always spend far too much money here 😂

B. D.

Good place to go with friendly and helpful staff

S. “. W.

Very impressed on sales of dolls

A. M.

Kids paradise and average prices

P. T. L.

My.grandkids love this place.

B. L.

Lots of stock in the lead up to Christmas.

R. M.

Busy at the weekend! Allow extra time!

J. P.

Found what I needed ,service at the till good

I. B.

Too crowded and not enough staff

Z. C.

Huge range at reasonable prices

A. H.

Brilliant range and competitive prices

t. f.

perfect place to buy toys

P. D.

Great place for kids and big kids

C. C.

Quality toys and service!

E. O.

Always a bargain or two to be found:)

C. L.

Cheapest toys and games

F.

Pleasant and helpful ty.

J. C.

Good range of stuff

G. G.

Great customer service

L. H.

Nice little shop

P. B.

Kids love it.

J. T.

Cheap :)

J. W.

Good sellection.

p. a.

Friendly staff and community

C. F.

Wwe

G. H.

Fantastic

t. f.

Good range

T. J.

Always good

R. F.

Free parking

M. S.

Super

j. R.

Very helpful

C. M.

Fab toy shop...

M. F. S.

(Translated) Top! Top! Top! This store is extremely beautiful with incredible toys. It has beautiful, wonderful dolls of all kinds. All the games you can imagine. In addition to bicycles, scooters, electric cars, etc. Garden toys such as swing, slide, etc. Pool toys like giant buoys in cookie, ice cream, etc ... Awesome !!! I indicate with my eyes closed! (Original) Top! Top! Top! Está loja é extremamente linda, com brinquedos incríveis . Tem bonecas lindas, maravilhosas, de todo tipo. Todos os jogos que vc imaginar. Além de bicicletas, patinetes, carros elétricos, etc. Brinquedos pra jardim, como balanço, escorregador, etc. Brinquedos pra piscina como bóias gigantes em formato de biscoito, de sorvete, etc... Incrível!!! Indico de olhos fechados!

M. d. C. B.

(Translated) Madness in toys. (Original) Loucura em brinquedos.

T. T.

Brrrrrrrrrrrrrrrrrrrrrr

D. D.

L. F.

J. A.

G. W.

S. W.

k. s.

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