Reviews of Brewers Decorator Centres. (Shop) in Brighton (East Sussex).

Brewers Decorator Centres

44 Reviews

28 Comments

Shop

Paint store

Albany House, New England St, Brighton BN1 4GQ, United Kingdom

Description

Information of Brewers Decorator Centres, Shop in Brighton (East Sussex)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Brewers Decorator Centres

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Reviews of Brewers Decorator Centres

M. v.

Fantastic service & super knowledgable. I was helped by a lady called Pam who couldn’t have been more helpful plus they had a promotion running this weekend so i saved a fortune!

D. K.

Brewers stated that my paint would arrive in one to two days and that I would get a call when it arrives. The call did not happen after three days, so I called to check up on the order. So far, so normal. However, to do so, I had to remember exactly what I ordered. This involved a complex guessing game where I had to direct the store person to the area in which I had bought the paint to obtain the brand. I also had to recall the finish and the colour. This failed. On a second call, after some time playing a similar game, I asked if I they could look up my order via my name. It turns out they could. However, because there was a mismatch between how many cans of paint I had remembered ordering and how many cans I had originally ordered (as requested by the painters), a decision was made to just provide one can, when I had ordered two. This confused the painter who had to pick up the pain, particularly as he was in charge of determining how much paint we needed. Apparently this alteration was explained to me over the phone, however I have no recall of this or the offer of a refund that might have been expected under such circumstances. I should apologise for getting annoyed. It never serves a purpose. However, if B&Q said they could only look up my order by getting me to recall exactly how many screws I had ordered and of which brand, I would also loose my marbles. It is also not possible to allow your painter to pick up said paint, unless you sound really annoyed, in which case it is, apparently, possible. Perhaps there is a purpose to getting annoyed after all. Oh, and if you are looking out from the perspective of the cashier, you will find the Sanderson brand in the left hand corner of the store. It is obscured, so you would have to move to identify this. However, it is unmistakably there. It has little pots on which to display samples of the colours. A memorable feature, unique to the brand one suspects. Incidentally, it is not a bad store. It just exists in a parallel universe where the customer is the IT system and paint stands mysteriously jump from one bit of the store to another.

C. H.

I arrived at 5 minutes to closing, which is never the best time to look for assistance, so I didn’t and just quickly chose what I thought was needed. Nevertheless assistance was offered and I received the best and most knowledgeable customer service I have encountered in a long time. The salesperson advised me on the proper application of the product and calculated what quantities I would need to buy. Having wandered lonely through many home improvement stores recently without even encountering a member of staff, I was both surprised and impressed. I will now make Brewer’s my first stop for any decorating needs.

J. A.

Expensive paint but great selection of brushes and colours

D. T.

Got Dulux trade mixed colour. Excellent coverage and much thicker than DIY shed paint. Looks really good. A load more expensive but offset by not having to put on more coats if l had used retail/shed paint. Staff very helpful and friendly.

P. N.

Great sized store with a wide range of products and materials. Ideal for trade and DIY heroes. Colour mixing, colour match are available. Tools for the quick job and professional finish. Staff are very helpful and offer good advice.

e. b.

Nice selection of paints. But not very helpful staff. We were told they were too busy when asking for help with colour charts and didn't find them very friendly.

J. A.

Friendly and helpful staff. They have pretty much everything you need for your interior and exterior decorating.

P. B.

Very helpful and polite over the phone in tracking down the nearest and fastest delivery for a specific environmentally-friendly paint.

T. T.

Great place to choose paint... A wide range of brands with lots of colour samples you can compare. Nice curtain fabrics too!

I. S.

Not much available on the shop floor but knowledgeable staff and lots of the paint is one they mix for order. Got a first purchase 20% off members card too 😁

I. A.

Excellent range of decoration products. Most staff are brilliant but let down by one or two that need to learn about customer service.

M. B.

Friendly and very helpful. Good 'vibe' in the shop and always some healthy banter between the staff and regular customers.

P. M.

Excellent service, staff are very helpful, but it is very over priced, you would get the same products a lot cheaper if you looked around.

V. M.

Excellent staff had all I needed in stock.

R. C.

Helped me by changing paint brought at another branch which was closed today. Polite and helpful. Thank you.

F. H.

Very helpful staff and I was amazed by the range of products on offer.

B. L.

Friendly, knowledgeable staff, excellent range of paints

P. M.

The very best company for decorating material

C.

Great products with great helpful staff.

N. B.

Good stock levels and great advice

D. T.

Always good advice and customer service

C. M.

Does what it says on the tin - literally :-)

J. C.

Very helpful staff

C. G.

Good service

D. P.

Get what you need

j. w.

Reasonable

M. W.

Contact

Photos