Reviews of Jane Clayton & Company. (Shop) in Bristol (Gloucestershire).
Jane Clayton & Company
Paulton House, Old Mills, Paulton, Bristol BS39 7SX, United Kingdom
Description
Information of Jane Clayton & Company, Shop in Bristol (Gloucestershire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Jane Clayton & Company
Sunday
Closed
Monday
9:30 am–5:30 pm
Tuesday
9:30 am–5:30 pm
Wednesday
9:30 am–5:30 pm
Thursday
9:30 am–5:30 pm
Friday
9:30 am–5:30 pm
Saturday
Closed
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Reviews of Jane Clayton & Company
L. F.
Had a great experience with these guys, I was trying to hunt down a certain batch number of wallpaper that I needed to match up with some that I'm currently putting up & the lady that I spoke to (so sorry but I didn't get your name!) was so efficient, really lovely & managed to get be sorted! My order arrived swiftly & I honestly can't thank you enough. Would highly recommend x
m. r.
Our beautiful William Morris wallpaper was much better value from Jane Clayton than from more well known shops. The delivery service was excellent - it arrived promptly and well(but not excessively) packaged. It has been installed and we love it!
P. F.
Very good customer service compared to other companies
I contacted and received slow response by email. Most other companies you were unable to phone.
I was able to contact Jane Clayton by phone and receive an immediate answer to my questions. I was also, able to check that the large amount of fabric I required was in stock before placing the order and paying for it.
I received my fabric in less than 48 hours. Great service. Thank you.
A. B.
Excellent, easy to navigate site with a massive array of fabrics, wallpapers, cushions and rugs as well as curtain and blind making facilities. Whenever I’ve had a query, customer service has been excellent and goods are dispatched quickly. Very happy with Jane Clayton.
M. N.
Absolutely in love with the wallpaper for my daughter’s room.
It was very fast delivered, even though it’s to Europe. Excellent quality and the design that I’ve been looking for a while. Also, I appreciate the costumer service chat - quick response and very polite.
D. E.
I love my curtains. They took a while to get here because the fabric supplier was out of stock initially. Jane Clayton's team kept me informed and offered me the opportunity to cancel. I'm very glad I decided to wait.
J. R.
This is the second time I have used this company and once again am delighted with my made to measure curtains
N. L. W.
Excellent service. Straightforward measuring and orderung guide. Had exactly fabric I wanted. Swift delivery. Good value for money
D. H.
Just bought some Harlequin wallpaper for a bedroom feature wall. My order was despatched quickly and well packed. Best of all the price was 20% less than other companies. Company has an extensive selection of fabrics and wallpaper.
S. H.
Easy to order samples and headboard. Being a slightly impatient
person the only problem was waiting for the 6 weeks. worth the wait.....
H. S.
The product and the service were great. Phone staff helpful but no warning about leaving time for paper to arrive However all successful and foret design much admired. 1 roll to return now waiting instructions for this
R. A.
So happy with my Roman blind. Although not cheap, the quality is fabulous, especially the mechanism and the way it is installed. Has made the room look amazing. Would definitely use again.
F. P.
Easy website to navigate. Delivery was quick. Lovely wallpaper to hang. Looks amazing. Just wish sample sizes were available bigger to get more of an idea of what the finish would look like.
J. M.
Lovely people (Paige helped me), great service, very personable. I needed an additional roll of wallpaper, Paige went above and beyond to ensure I got the same batch number and communication throughout was timely and informative.
H. B.
Great range of wallpaper at greatly reduced prices. Couldn't believe my order arrived next morning at no cost. Great service.
H. W.
An excellent service. Fabric competitively priced, good communications on order processing, fast delivery and items were packed very well.
J. D.
Jane Clayton is the first company I go to when looking for quality fabrics. I have never been dissapointed with the fabric or the service. Thank you.
A. B.
Wonderful. Very helpful customer services, superb curtains that fitted exactly and arrived in the time frame stated.
M. O. V. S. A.
Very good company, professional and very helpful staff. They helped me understand how many rolls of wallpaper I needed, replying quickly and the delivery to Portugal was very fast as expected and as I have been told it would be. Undoubtedly a company you can trust, with good prices and excellent customer service. Definetely recommend!
c. n.
Stunning wallpaper, better than I imagined. Easy instructions to put up. Service and delivery went well without a hitch. Quick turnaround of order.
K. S.
We are delighted with our headboard - the quality and workmanship are excellent. Timing of product completion and delivery were as stated which makes a change from our experience with other companies! Thank you very much.
H. S.
Bought this lovely material to recover our kitchen chairs - we are really happy with the quality and the chairs look fab
P. H.
Wallpaper arrived promptly and Melody was amazing when dealing with the free return and refund of the surplus few rolls we had.
Will definitely recommend and order from here in the future!
G. R. B.
After ordering the fabric I needed, I couldn’t believe that I received it a week later in NZ. The service was second to none, great communication.
Thank you so much for your incredible service
L. C.
Paper delivered quickly. It hasn’t been put up yet but looks lovely. The price was very good as they price matched for me.
N. L.
Jane Clayton is now go-to source for fabric.It is the best single source of excellent-quality fabrics, searching and sampling is fast and efficient, and the fabrics arrive in no time at all.I make soft furnishings and upholster furniture, and this is the site I always open first when starting a new project.
J. E.
My order was despatch within 3 days , slight issue with courier but customer service sorted it efficiently . Very good service and delighted with my fabric order .
r. r.
I have never used Jane Clayton before but would most certainly use them again without hesitation.Excellent advisor communication and price matched with no hesitation.Order arrived 2days later.Very happy with the service I received.Can’t leave photos as I haven’t used the wallpaper yet but will do as soon as decorating is finished.
d. h.
I found the website tricky to use and it wouldn't let me complete my payment at checkout. However, the staff on the phone were charming and very efficient and I was very impressed by the speed of delivery.
I really like the fabric that I bought.
A. J.
I love the selection of fabrics available at Jane Clayton. Delivery was efficient and quick and the chosen fabric a great quality.
d. r.
The quality of the wallpaper is so very good , the customer service is equally good , I would genuinely recommend the Company ,Comms and ethos , perfect!
V. H.
Excellent service with next day delivery. Really good quality wallpaper and very pleased with my statement wall in the dining room. Will definately order from you again.
J. S.
Fabulous range of fabrics! Prompt dispatch and very well wrapped. Would highly recommend.
K. L. F.
Quick to dispatch, an excellent selection available. And very pleased with the fabric quality.
P. S.
Great. speedy service, without any complications despite having to be sent from UK to France. Really recommend.
J. B.
Great selection, good price and quick delivery. We have used Jane Clayton several times and will continue to use in future.
A. M.
Communication was great when I had queries and curtains arrived in 10 weeks. The pattern was well matched across all fabric widths and the header tape is good quality.
Just a note, the 'normal' fullness looks very full on my walls (I have a 7 metre track and the curtains are 8.2 m width each) so I wish I had chosen 'less full'! Hopefully this helps those in future in selecting their fullness :-)
K. S.
The curtains are fine, very well made, but they were delivered late after what was already a very long wait. It was very hard to get hold of them to find out what was happening, and when I finally did they said they'd ring me back and then forgot to. The price was also much higher than some longer, equally well-made curtains I got from a different supplier, who delivered in less than half the time.
M. B.
Excellent service, my beautiful wallpaper arrived within 2 days, well wrapped. Thank you very much!!! Will definitely order again xxx
G. C.
I wanted William Morris custom Roman shades, and could not find them easily made here in the US. I am so glad that I went with Jane Clayton. The shades are gorgeous, fit perfectly, and were easy to put up. I love the velcro construction design since my old house's window frames aren't square and level anymore.
j. c.
Very good and quick service. Lots of top brands and all the designs and colours you could want. Just wish they had more shops so that you could view them and feel them
L. i. S.
Very quick and efficient delivery with good communication. I had a problem with a roll of wallpaper and it was resolved really speedily and helpfully.
G. O.
Fabulous headboard, very happy with it. You should reconsider your courier service though. Company used for delivery were terrible, rude and tardy.
E. L.
Great service, very reliable. prompt delivery.Thank you
R. M.
Excellent service from this company and beautifully made curtains. I would not hesitate to recommend them.
S. G.
Jane Clayton & Company were an unexpected but amazing discovery during lockdown. We were initially just looking for Nina Campbell fabric online but ended up commissioning 5 x large self-piped cushions which turned up within the agreed time frame and were fabulous! We'll definitely be ordering curtains for the rest of the house once we've completed the refurb. Highly recommended.
T. E. S.
I like to buy through your company, but this time I had the following surprises:
- I had to call Jasmine several times, as she did not answer my emails. The telephone bill was high.
- In an order of over 5,000 euros, as I wanted it to be dispatched to 3 different addresses in Portugal you wanted to charge me 3 times the costs of delivery, which I refused.
- As some items where out of stock, they were dispatched only recently. I gave an address and you sent to a different one, which again generated a high bill as I had to pay to send it to the correct address.
H. B.
Great quality lining/interlining and very quick mail order service.
F. S.
Asked for a sample of a wallpaper, received sample two days later, ordered up three lots of wallpaper that day. It all arrived two days later.
Brilliant delivery service. Great samples service too - worth paying a wee bit to give yourself a good selection of samples, you really can't judge colours and scale of pattern from the website images, helpful as they are.
And sales are well worth waiting for - you can treat yourself to beautiful and more expensive wallpapers than you could have afforded otherwise!
g. c.
We've just spent shy of £600. On wallpaper the box has no packaging whatsoever.
K. V.
I've just received my 5th pair of made to measure curtains from Jane Clayton, for some very wide french windows, and they are gorgeous. Beautifully made, they fit perfectly and look fantastic. Nola in customer service was very helpful at the ordering stage although there was a small delay in getting back to me because they were so busy.
A. S.
It is the first time I have purchased fabric from Jane Clayton and I must say, was very impressed by the efficiency and speed of my delivery. Great care had been taken with the packaging. I will certainly be back for more! A great 'sample' service is also available and is vital for making a selection. Thank you
A. P.
Price was very competitive and delivery was the next day.
Fantastic service.
M. R.
Amazing service! I placed the order and the fabric was with me in less than 24 hours
J. H.
Very quick efficient service, I ordered matching wallpaper and fabric and I’m delighted with both, will definitely use again
J. D.
Great service and we love the the new curtains, would highly recommend
C. G.
I'm so happy with the beautiful wallpaper I ordered through Jane Clayton. Super speedy order turn around and really helpful and efficient customer service when I asked for a VAT invoice.
M. M.
Very quick service for both samples and fabric. Good price.
T. B. C.
Very friendly staff, great services, fast delivery!
Really happy with their products and services!!
We recommend Jane Clayton & Company with confidence!
Renovart
L. G.
I [placed an order and was informed that there would be a delay due to the pandemic and asked if I was happy to proceed, offering an immediate refund if I was not. The order came through after a couple of weeks and I'm pleased with the quality both of the wall paper, but also the excellent customer service from this company who kept me in the loop. If only all online companies were the same during this pandemic. Well done Jane Clayton and Company
J. H.
I didn't end up following through with my order as it couldn't be delivered in time (not the company's fault at all, as I needed the wallpaper in a hurry) . However, the cancellation process was faultless. The lady I spoke to on the phone was so helpful and professional and couldn't do enough to help me. I was very impressed and would not hesitate to use Jane Clayton again.
R. E.
Had what I wanted in stock when I couldn't find it anywhere else and at a better price. Fast delivery 2 different wallpapers delivered within days (separate parcels) huge selection. Will definitely use Jane Clayton again!
s. h.
The team at Jayne Clayton are always super helpful and efficient, it's a pleasure to work with them
A. E.
I have ordered a good few samples before ordering the item I liked most.
kept me updated through the process.
quick reliable UPS shipping.
all in all I am satisfied.
very helpful team when I spoke to them several times on the phone and by email.
My two recommendation:
is to have more illustrative picture of the variety of the fabric specially when present in different colors.
make the size of sample slightly bigger.
L. U.
Great communications, price match promise honoured, quick delivery and a variety of payment methods offered. Friendly, knowledgeable and helpful staff over the 'phone and via email. 👏
B. B.
This has to be the most wonderful and comprehensive interiors website for both fabrics and wallpaper. I have ordered fabric on line which has arrived well packaged and on time.
We are also in the process of building a house and the wallpaper samples have been easy to order. When we are ready I fully intend to order.
L. l. R.
Beautiful curtains. Expertly made. Lovely fabric. Effective blackout. I am so pleased.
A. H.
Very efficient. Ordered wallpaper just after Christmas and received within a week. An issue with fault on one roll of wallpaper but sorted out extremely quickly (an issue with manufacturer not Jane Clayton).
Would definitely recommend Jane Clayton & Company. It was great being able to speak to a person immediately and deal with them direct. Thanks for your help Lydia
E. K.
A superb fabric supplier! and excellent selection and variety of fabrics for all purposes along with super speedy delivery. I will always go to JC first when searching for all my fabric needs.
R. R.
Although my first choice of fabric was not available, once I had indicated an alternative, it was dispatched quickly and arrived within a couple of days.
M. C. N.
Delighted with my new cushions, very high quality finish and even came with pads,which I wasn't expecting! Despite material not being in stock, I was immediately informed and offered alternatives, refund or new approximate wait time.... which turned out only to be pretty short. Would use again and highly recommend.
a. h.
The person I dealt with was very helpful and professional and happily reserved my first choice of material whilst I waited for samples for a second order. Postage to Europe was very reasonable and very quick. I will definitely use Jane Clayton again and have recommended her to my friends
K. K.
I am really happy with my cushions, perfectly made in my chosen fabric. I have ordered 4 more in a contrasting fabric on the strength of the quality of the first four. However, the first reason I can’t give 5 stars is that on two occasions I emailed and telephoned for help with the couriers tracking info showing that the goods were first being delivered on 17/8 then went back into ‘transit’ status for a week. I never had a response from Jane Clayton on this matter. I did get a reply prior though regarding order status. Secondly, I had a discount voucher that, frustratingly, I couldn’t use on the first order as it wasn’t a full price fabric albeit on the expensive side and nor could I use it on my current order as it’s short of the £150 limit.
D. H.
We have used Clayton and Co. previously to help us furnish our primary home. They did a great job at that time and having bought a holiday home, which needed decorating, furniture and fittings, we had no hesitation in turning to Clayton and Co to help us.
In a nutshell they did an outstanding job from setting the design concept through to delivery and installation. Their people are creative, knowledgeable, responsive and thoroughly professional. Nothing is too much trouble and they listen to the client and work with the client to deliver complete satisfaction.
Despite every obstacle put in their way during the height of the pandemic, they kept their promises and fulfilled every request and challenge. The furniture and fittings are top quality and the organisation is represented by top quality people in whichever part of the business they work.
David and Lynne Harris (Sidmouth)
M. W.
Very fast delivery . Will use this company again .
G. P.
Placed an order for some wallpaper, which is for a feature wall. The order process was very efficient and the paper dispatched as promised. Wonderful on line transaction.
C. P.
Service was faultless. Lovely wallpaper, at an excellent price and delivered free the next day. What more could you ask for or need?
Love the fact that you can also reserve further rolls of wallpaper from the same batch number for up to two weeks! Amazing service all round. Thank you. I will definitely use this company again and recommend to my friends too
J. C.
Very good. I had a query about a certain wall covering and the staff member put me on hold while she quickly checked with the supplier on another line, so I didn't have to wait very long: good service. When ordering, there was a small error in their system that meant I could order to a half metre rather than a metre, but when they realized this they gave me the extra half metre (of very expensive product) for free. Impressed.
M. D.
Very prompt and efficient service which our local store could not match
S. J.
Order arrived on time and exactly as described. Lovely quality and a great price. I was so grateful for your help in calculating how much fabric I required. Would be very happy to shop with you again
E. G.
We ordered a pair of large made to size curtains. They were very well priced, arrived as planned and are very well made. Also we needed to adjust the size after we placed the order online which proved to be very easy. Price was good too. Highly recommended!
L. M.
Excellent service. For example I ordered a roll of wallpaper on the Tuesday and it arrived the next day. Carriage and handling was expensive £6.95 but the service was good. The wallpaper came securely packaged. Lydia was helpful when I rang up, no automated voice etc. The
wallpaper is exquisite, morris and Co.
P. W.
Most impressed with the service.
Ordered some wallpaper which proved not to be the colour we had envisaged.
Contacted JC & Co and sent the rolls of paper back and received a refund almost immediately.
Have subsequently ordered and received an alternative paper which is ideal.
Will certainly use JC&Co again.
E. W.
I put the order for material in before 1pm and received it the following morning. I didn't pay anything for postage so was delighted that it came so quickly. I had looked on line for the material and Jane Clayton was not just the best price but the most efficient. It was very easy to buy and pay for. Will definitely recommend and use them again.
R. H.
First time that I have ordered anything from Jane Clayton and have been very happy with the service. Fabric arrived quickly and was exactly what was ordered. Price was very competitive too, so would definitely use them again.
G. C.
Always so helpful, when samples from one of their suppliers were late, they pushed to get them to me asap, fantastic service, fabrics have all been great quality, with speedy delivery.
J. E.
Beautiful quality and very pleased. Just a pity the items took so long but perhaps that's because the company is so busy with happy customers
F. B.
Second time I order from Jane Clayton. The range is very wide and the prices are lower than in Sweden, even for the swedish brands! Delivery was quick and the service team is very friendly and quick to reply if any issues. A very happy customer!
E. J.
Thank you for your very professional response to my call about your stock and answering my delivery questions. Wallpaper not only had the most attractive price (compared to other retailers) but also arrived in perfect condition to France within the time frame as mentioned during our phone conversation, despite our lockdown etc... Highly recommended!
L. J.
Love my new rug for my new lounge. It makes the room look bigger. It arrived within a 10 days. When I had a query I was emailed back immediately. I would definitely shop here again.
C. S.
The lead time could be shorter. Up to 8 to 12 weeks seems long. The latest blind (I have had a few from them) seems to be not such good quality, with the ‘joiner’ on the cord now plastic rather than brass effect.
A. B.
Very good professional service. Would recommend.
H. B.
Found a fabric that my partner actually liked and ordered quickly before he changed his mind. But oh no! Out of stock. Couldn't deal with another trauma of getting agreement on another fabric, so asked Jane Clayton if it was discontinued or just out of stock? Good news, was arriving in a couple of weeks and my name was on it. Slightly dubious, however she came up trumps and it arrived less than two weeks later. I only needed two meters, so was delighted with the service and will recommend.
E. B.
I was feeling a little apprehensive because this was the first time I have ever bought made to measure curtains online. I needn't have worried! They are brilliant and I will definitely be ordering again in the future. Thank you
R. S.
Arrived promptly and well packaged - Yet to put the Wallpaper up though, so unable to comment on quality but I paid enough, so it ought to be great
V. H.
I bought gorgeous French wallpaper, dealt with friendly, thoughtful staff on the telephone, and received an excellently packed quick delivery of goods. Great firm to deal with. I highly recommend their top quality selection of fabrics and wallpaper.
f. l.
I had a fantastic experience recently with Beth Wright of Jane Clayton & Co. Her level of customer service was excellent. She replied to my emails in a very timely manner and always provided me with the information and advice I required. The fabrics were also great value in comparison to other suppliers I had priced with. I would definitely recommend Jane Clayton & Co to others.
P. F.
Just a note to thank Lizzie yesterday for her excellent customer service. Our delivery of wallpaper had seemingly got lost with couriers.After speaking with Lizzie she arranged for a duplicate order to be sent which has just arrived.Thank you Lizzie.
G. M.
We haven't put our curtains up yet but they look fabulous. We had various quotes all coming in at twice the price that we paid Jane Clayton. It was a bit of a leap of faith to use a company on line but I'm delighted. I highly recommend them. Thank you.
A. E.
I am really pleased with the way the curtains are made and would recommend Jane Clayton & Co. to everyone, without hesitation.
I received my curtains much sooner than expected, for which I was extremely grateful. Having just moved house and looking at a three metre black hole in the evenings at this time of year is a bit dismal to say the least.
Thank you for your brilliant service.
G. M.
Every type of wallpaper you could wish for.
My paper arrived as promised. I ordered over the phone and the process was simple and the lady on the other end very helpful.
Thank you.
R. R.
My wallpaper arrived quickly and in excellent condition. Courier was very informative of the delivery time. Would definitely use again and recommend.
l. h.
I purchased some Designer Guild Wallpaper - it was slightly cheaper than other sites and arrived promptly, well packaged and in good condition. Would recommend the company. Looking forward to hanging the paper!
L. E.
Well laid out website, good stock and pricing, quick delivery.
L. P.
I have placed 4 orders with Jane Clayton and each time the service has been excellent. Helpful staff and the fabric is really lovely. Thank you.
H. R.
I'm quite wary of dealing and ordering with online companies but can safely recommend Jane Clayton & Co as a professional company who organised the quick delivery of the wallpaper I had selected, good communication of my order and an efficient delivery service. Would use this company again without hesitation.
Y. T.
High quality product and excellent service: thank you!
E.
Very professional company and a pleasure to deal with. I had an issue with some fabric I ordered and they resolved it quickly and efficiently. Wouldn't hesitate to buy from this company again.
E. R.
Great service. Wallpaper arrived quickly. Looking forward to seeing it up. Discount was also a great bonus.
N. M.
As a designer, gathering fabrics is part of the job. JC quite often has everything I want to see and it's so useful seeing and ordering samples from one place. They always arrive on time!
E. P.
Very prompt service and highly professional company - would highly recommend!
N. J.
Very helpful and pleasant staff. Great choice of good-quality fabrics priced competitively. Speedy delivery and good communication.
P. E.
Extraordinarily wide selection of fabrics and wallpaper. Very easy to select samples which are sent promptly. Ordered wallpaper in the design I liked and it was with me within 48hrs. I've been using it to up cycle some old furniture!
A. S.
Wallpaper at best price arrived in two days
R. G.
Jane Clayton & Company was a great discovery for this American. I found a British fabric I've admired for a couple of years at a much better price than what it costs here in the states. The customer service via email and phone was excellent.
N. T.
Great service, took the time to help me find what I needed when the wallpaper design I was looking for was discontinued. They sent me alternatives that could replace what I was looking for and indeed one of them was what I went for! Thank you for helping me and for spending your time to help me. Oh delivery was prompt too ;)
L. A.
Wonderful service. Shipped to New Zealand with great ease and without complications. Appreciated efficient communication so charmingly executed.
J. C.
Excellent communication from every department - I was kept fully informed at all times. Curtains arrived exactly on time and I am absolutely delighted with them. Fantastic quality and finishing. Would definitely recommend.
N. F.
Fantastic!
I met an issue to order online and i did that by phone with a very nice sale assistant.
Ready to order again!
P. Q.
Fabulous wallpapers, great service and communication, fast delivery!
Thank you!
S. V.
Excellent customer service from order to delivery. The bespoke curtains are absolutely amazing, exceptional quality I wholeheartedly recommend this company. Thank you for your amazing product and service.
M. N.
I am very happy with my purchase from "Jane Clayton & Company"! I was impressed by the enormous but also well selected variety of brands and the wide range of trimmings for my made-to-measure cushions! For me "Jane Clayton & Company" is a paradise of good taste .... I can not describe in words the joy I felt when I was browsing among those beautiful, tempting fabrics... And I must note that the way the webpage is constructed is really very helpful! I thank once again Rachel, my made-to-measure specialist, for having taken so good care of my wishes.... And my cushions were delivered to me promptly! I am looking forward to choosing my next pieces of art! Thank you very much, best regards, Melina Nikolakopoulou, Athens, Greece.
L. E.
Our first experience of dealing with this Company and found them helpful, efficient and a pleasure to deal with.
D. T.
We really liked the rug supplied and it was by far the cheapest of the same rug we saw on the Internet. Communication was great in difficult times and on the day of delivery. Would definitely recommend.
J. C.
Very pleased that the samples I ordered arrived promptly and when I had ordered the fabric, also delighted that it arrived so speedily. I will definitely use your company again.
S. H.
excellent service , price matched for me and great free delivery over £100.
would use again and recommend .did have an issue with qty sent but customer service dealt with immediately .thanks you
J. I.
An excellent service - my beautiful fabric, well wrapped, arrived within a very few days of placing an order.
J. E.
Swift delivery to US for fabrics difficult to obtain without an interior designer. Available for questions w/ immediate response. Kind service appreciated.
S. K.
Excellent customer and delivery service - highly recommend.
H. W.
Bought curtains which were made to a high standard. Great communications when fabric was delayed. The only thing I would change would be to have a deeper heading tape to enhance the drape, but I can’t recall whether this was a choice during the order process. Would use again.
S. L.
Good customer service. Responded by phone and email. Had exactly what I wanted and got it to me in a couple of days. Not bad during a lock down. Would definitely use again
D. C.
Very helpful and received items ordered efficiently
F. B.
The fabric I ordered was delivered a lot quicker than anticipated. It was very well wrapped and cannot wait for my new footstool to be reupholstered in this lovely fabric.
J. P.
I was very impressed with the speed in which I received wallpaper ordered from Jane Clayton & Co. Also the price of the paper I chose was lower than from other companies.
D. M.
The wallpaper came very well packed and in perfect condition. Good delivery time. Looks amazing on the wall. Would highly recommend this company.
M. R.
Lovely fabric. Exactly what I wanted. I ordered on line and it arrived within a few days. Can't fault the product or the service.
H. V.
Great sevice and very happy with my wallpaper!
M. M.
So pleased with the quality and care I received from Jane Clayton & Co - the made to measure floor-to-ceiling voile drapes were exactly what I wanted and they arrived a couple of days early. Everything was very well packaged with extra hooks (nice ones!) as well. Would definitely recommend them!
A. P.
Great service. Fabric ordered and delivered very quickly. No fuss. Friendly and helpful staff who are very good at informing status of orders. Highly recommended.
A. W.
A good competitive market price and reliable service. I was sending the wallpaper to a different address and customer service emailed me to check that it was correct. Very efficient!
G. N.
Very good service . Kept me updated with manufacturing delays . These were no problem for me as I wasn't going to start on this project at Christmas time. Have used Jane Clayton before and would use again
N. B.
Always great service and such a vast choice of fabrics. I've used Jane Clayton several times now and every time I'm so pleased with the order, never any issue.
J. L.
Beautifully made blind and fits window perfectly. The only reason not giving 5 *'s is that instructions for fitting needed to be a little clearer for non-DIYers! However, telephone call to company very effective and helpful to rectify this.
C. H.
I ordered and paid for my wallpaper online. Unfortunately it was out of stock. After communication it was agree that I would wait until the date they gave me that stock should be in. They were spot on and my order arrived.
J. F.
Excellent customer service/ products
Found cheaper on this website in comparison to many others .
L. p.
lovely products fast and reliable
V. L.
Lovely, friendly customer service and fabric arrived within a few days. Would definitely recommend.
S. T.
Everything went perfect! Good price on fabric and shipment to Sweden with UPS fast delivery. I truly recomend Jane Clayton & Company!
D. S.
Confirmation of order and delivery of the wallpaper was excellent as was the wallpaper calculator tool on the website. The paper is due to be hung by the decorator this week - as yet I have not seen it on the wall but so far all is very good.
T. K.
Fabric came quickly to Finland, no complaints. Price was much better compared to prices in Finland if you compare fabric quality, costs included. I recommend!
T. O.
Great service, easy to order, gorgeous wallpaper, very competitively priced, arrived in good time very nicely packaged.
S. B.
The process was absolutely smooth and the curtains are fab. If i had to pick on something i would say that we share the track information however the hooks did not really match the track so we had to change them. otherwise the curtain head was exactly what we had asked for .
M. P.
Very helpful on the phone as I could not get the offer code online. Quick delivery and I love the Barney Gates camo green Pheasant wall paper.
C. P.
Loved the wide selection of products. Purchased with Black Friday deal and it was a genuine reduction with superb service. I would definitely use this company again.
G. P.
Found them very quick to respond, ordered online and had our materials delivered in a couple of days.
Really happy with the experience.
M. J.
As always polite, helpful and great service. Thank you
M. G.
All good, received the wallpaper and the glue 12 days after the order was made. Arrived abroad without issues.
G. H.
Great service and prompt delivery. Thank you.
N. S.
Good quality wall paper, almost finished the work, arrived on time, well packed and just a very easy process from ordering to delivery.
c. b.
Jane Clayton is a great firm ! I have ordered made to measure blinds and cushions. The products are outstanding !
L. L.
Brilliant service fabulous choice . My go to place for fabrics for me and for my clients
C. J.
I recently purchased some Fabric & the delivery was very prompt. I used the price match too!
Would thoroughly recommend.
G. O.
Good efficient service with good priced quality products
J. B.
I was delighted to receive my order the next day, it was well packaged and I will have no hesitation in recommending this company for its prompt service.
R. P.
I work with soft furnishings so Jane Clayton is my 1st port of call for purchases and samples. I have never been dissappointed with their service
O. B.
Really lovely blind, good quality fabric and well put together. Took slightly longer to arrive than I had expected, but worth the wait.
P. C.
Very prompt response to email communications. Wallpaper arrived when I expected. Properly packaged to protect it in transit without overkill.
I would use this company again.
C. G.
Items arrived very quickly. Great service.
A. M.
Great customer service, my fabric had to be ordered but arrived right on the date they gave. Excellent teamwork, hope to back in the future.
First class.
J. T.
Delivery of samples is a little slow but that is understandable at the moment. The products and customer service/communication however is outstanding.
N. F.
Excellent, efficient service, and one of the few retailers for whom overseas shipments are just a routine part of their business.
I am very impressed.
G. A.
Although wallpaper was out of stock (Not mentioned at the time of ordering), I was kept up to date with delay period, with apologies and expected delivery dates. Perfect..
E. S.
I am very impressed with customer service of this company, especially Nola and Jasmine who were extremely professional and helpful with extensive knowledge in products and services of the company.
D. S.
Prompt delivery of both samples and fabric. Biggest joy of all, it arrived on a roll, not folded, when you're buying linen that makes such a difference. Thank you.
C.
Very nice curtains. The header strip tended to fray a bit when I removed the curtain hooks, but that's a minor quibble. I would definitely buy from Jane Clayton again
L. C.
Prompt service, fair price, beautiful product.
B. J.
Fantastic service. Wallpaper arrived very promptly and very securely packed. Would definitely shop at Jane Clayton again.
E. D.
Ordered in the middle of the COVID 19 "lockdown". Delivery was super quick and the communications spot on. Thank you. (Love the wallpaper as well).
K. T.
Excellent service and communication re: a fabric on backorder. Will definitely purchase from again.
m. k.
Great service and prompt delivery. Goods were packed well to avoid damage. Very happy with product.
J. G.
Found the wallpaper I was after at the best price on the internet - plus it arrived next day where most others were saying 3-5 days. Great site, would recommend.
A. D.
The product arrived quickly in perfect condition. I also got benefit from 20 percent discount. Pleased with the wallpaper.
D. W.
Placed order , quick reply , wallpaper was delivered very promptly , very happy with service . Would definitely use again .
P. D.
Quick delivery and a well sealed box.Paper look lovely and I cannot wait to put it on the wall.
Need paper for the living room next so will be looking at Jane Clayton again.
G. B.
This is the 2nd time I've used Jane Clayton for curtains, and this time I also ordered roman blinds. The quality is excellent and the service is great.
E. G.
Love love love! Exceeded expectations, gorgeous products. Thank you!
C. L.
I already had researched the product but very helpful and quick at getting a sample then a discounted cost .Would certainly use again.
О. Б.
Great shop, the staff replied very quickly, delivery was quickly as well. The quality of wallpapers is amazing!
M. B.
After initial problem with stock, everything resolved and my renewed order order arrived super quickly considering the restrictions in both countries.
R. A.
We have been very happy with the service provided by Jane Clayton & Company
R. C.
Great service and I really like the improvements you have made to your website as it makes the selection of fabric a lot easier!
T. Q.
Helpful customer service and very quick to send the fabric and wallpaper ordered. Would use again.
C. H.
Order was quick and easy and came well wrapped and cared for. I rang beforehand with some questions and they were super friendly.
C. A.
Very efficient speedy service
S. M.
Esay to order online.
Prompt delivery service
Item arrived packaged well and in good condition
V. V.
Ordered Sanderson fabric, which was delivered in a week. Fast service and good choice of transporter. Will order again.
M. H.
First time purchase and completely delighted. Great price and very prompt delivery
J. T.
The staff are always a pleasure to deal with on the telephone and my wallpaper arrived on time and is beautiful. I can’t wait to have it put on the walls!
L. B.
Was very happy with my order it came very quickly and was well packaged . Very good service
B. L.
Gorgeous fabric and a fast delivery that took me by surprise (a pleasant one :-)). Highly recommended!
I. G.
Really good service especially over the phone. Their personal is very polite and helpful, very fast delivery.
M. C.
Great service, very helpful and posted very quickly. Will certainly buy from them again.
R. J.
Gorgeous website with so much choice; finally decided on the paper we wanted; easy to order and delivered swiftly. Many thanks, Rebecca
R. H.
Good product range and excellent service. Wallpaper delivered promptly.
N. L.
Placed a wallpaper order over the phone. Delivered on time and in a good sturdy box. Will definitely use again.
N. S.
Excellent service. Great products. Kept me informed of any development in the curtain production and delivery.
K.
Delighted with my cushions. Love the fabric and beautifully made. Excellent customer service.
L. M.
Great service, quick delivery and well packaged. Would definitely recommend to friends and family.
S. A. S.
Fantastic service, courteous and professional throughout, product delivery on time and to spec
S. F.
Excellent choice and swiftly sent!
A. W.
Very well made cushions ! I was kept up to date very well with the progress of the order and the delivery was very efficient.
P. B.
Always great service, quickly advise of any delays and dispatch time is quick. Great service, great prices. Thank you
M. G. P.
Really lovely to work with these folks, they were responsive and knowledgeable in some difficult shipping circumstances
J. d. R. C.
Great website, easy to navigate and fast delivery. Love my Designer's Guild fabric!
D. G.
A fantastic service, fast delivery and we are so pleased with our wallpaper. It looks amazing.
L. V.
Super! They work quickly, everything is great! Thanks to the team!
I. F.
Lucy at Jane Clayton & Company was very friendly, helpful and efficient. I would definitely use this company again.
C. O.
Great products at a really competitive price. Super speedy delivery!
E. S.
There was a slight postal delay but it was sorted that day and worked in our favour so no complaints.
M. B.
Gorgeous curtains, beautifully made, fab service, cannot fault this company and will definitely use again.
L. S.
A very, very helpful Company to deal with when I needed help and advise ordering wallpaper. Many Thanks
C. L.
Always incredibly helpful and genuinely a great service.
S. S.
Brilliant service! wallpaper came next day....very well packaged for protection! thank you!
S. P.
Excellent, quick delivery (even in lockdown!) Good comparable price. Love the wallpaper, thank you.
r. h.
this is our go to shop for wallpaper - outstanding selection and fast delivery.
D. B.
Great product, delivered promptly, excellent service. Would recommend.
N. L. H.
Great service, very helpful with queries, quick to post my material. Would definitely use again.
H. J.
Most efficient. Excellent range of fabrics and wallpapers.
C. C.
As always, brilliant service and fabric is fabulous.
S. E. C. H. B.
Very efficient service and fast delivery to Portugal. Loved the fabric
I. h.
Excellant choice of fabrics with very fast delivery and good comms. Recommended.
Y. S.
Very good service. I am happy with my purchase
D.
Great price, fast delivery. I will use this company again.
R. M.
Very efficient, helpful and professional service
K.
Everything was ok except the lack of filling inside, which made the wallpapers move during transport. Luckily no damage.
J. J.
Arrived quickly and well packaged, waiting for builder to decorate the room!
H. g.
Superfast postage great price and no carraige charge will recommend to customers
E. P.
great service - arrived the day after placing the order.
M. M.
High quality blinds just as I ordered and professionally installed: very impressed.
A. H.
I was very satisfied with everything, contact, delivery, all was perfect!
L. M.
Excellent prompt service and the fabric is just what I wanted. Thank you
C. G.
Excellent in every respect from website to delivery on time. Thank you.
M. R.
The homepage is userfriendly, the delivery fast and the textile from Jane Clayton is just so beautiful
P. B.
Very impressed and happy with customer service so helpful and full of advice amazing thanks
S. P.
I'm very pleased with my curtains, which are beautifuuly made and reasonably priced.
J. P.
Beautiful papers and they arrived safely and in good time. Highly recommended.
K. D.
What a great service all round,
Would definitely recommend and use again,
Thanks
R. H.
Great selection of fabrics, competitive prices and super service!
T. S.
a really helpful and prompt service. the wallpaper came in a day or two.
K. A.
Lovely fabric, fast delivery, happy customer.
J.
Beautiful roman blinds, excellent customer service
K. U.
Highly recommend Jane Clayton, customer service and advise.
C. P.
Super fabric! Made up beautifully very very pleased! Thank you 😊 🌈
J. O.
Fast efficient service with delivery to the Isle of Man without argument a bonus!
C. J.
Wonderful fast, efficient service, thank you so much.
L. S.
Really pleased with my curtains very high quality and look amazing.
A. J.
Very happy with my custom made cushions!
I. P. &. D.
Great service and product. Many thanks.
C. E.
Great service! Great variety and prices.
B. B.
Good service and lovely curtains, thank you.
C. B.
Fantastic cushions - all looking the same from a complicated pattern - excellent srvice
R. V.
nice
d. w.
Good service, prompt delivery, competitive pricing
A. D. B. R.
Very prompt service . Thank you
A. S.
Great service, quick delivery. Thank you!
R. J.
Love my wallpaper! Arrived promtly and excited to get it on the walls
M. J.
Great customer service!
Quick response and nothing bad
f. F.
Excellent service as always
D. B.
Delighted with the wallpaper, price and speed of delivery!
N. S.
Excellent service and communication. And such a wide range to choose from.
M. S.
Good office space and meeting rooms. Good views too!
L. E.
Beautifully made curtains. Good communication
G. P.
Great range and quick delivery.
M. C.
Great wallpaper at a good price delivered swiftly.
K. R.
Fast efficient and helpful service online and over the phone
R. D.
great customer service and lovely choice.
A. S.
Very efficient and prompt service.
S. W.
The product and service were excellent.
J. O.
Quick delivery - goods as advertised.
A. P.
Prompt service. Material lovely.
C. J.
Where I now get all my wallpaper from. Thank you 🙏🏼
P. A.
Great service and beautiful wallpaper!
N. &. A. A.
Beautiful fabric, great service.
J. O.
Great pricing with excellent service!
C. &. P. C.
good service...very happy
S. H.
I am absolutely thrilled with my curtains.
K. L.
Very quick and easy to use
M. B.
Great service, quick delivery
G. E.
Great service wonderful product
E. J.
couldn't have been better at a bad time. Thank you.
K. O.
Excellent service time after time!!
c. a.
excellent service
D. R.
Fantastic service
L. H.
Amazingly fast delivery!
L. P.
Perfect service
C. C.
Great service
m. c.
Very pleased with product
H. W.
Lovely customer service.
a. c.
Extremely efficient team.
R. C.
Everything was fine.
j. r.
prompt service.
S. B.
Thank You !
S. O.
Great company. Samples arrived quickly,l used their calculator to & ordered the amount of rolls they recommended, it was spot on.The wallpaper came quickly & was well packaged.They were cheaper than most sites. I will definitely use them
L. K.
There were no samples available for material I was buying and they did not accept any return if the fabric was not correct colour. I found this very unprofessional.
Z. P.
Beautiful choice of fabrics and wallpaper. And customer service is very helpful too.
F. T.
Very happy with service and quality of blinds. Slight issue with delivery but think that was more the carrier than the company.
L. L.
I had three sets of custom pillows made with Colefax & Fowler fabric. Two of the three sets were perfect. The third set was "dog-eared." Although they were custom pillows and not eligible for refund, Jane Clayton made me a new pair. It was better, although still not perfect. However, my overall experience was positive and I will order from this company again. Much less expensive than going through a professional interior designer.
J. C.
(Translated) I have bought different fabrics at Jane Clayton this year and I can say that I have been fully satisfied.
The attention, both from Alice and from Ella, has been very professional.
If the fabrics you buy are in stock, you receive them very quickly and that, in my case, I live in the north of Spain.
Any incident you have, they solve it very quickly and answer the emails from one day to the next.
I clearly recommend buying on this site.
(Original)
He comprado en Jane Clayton diferentes telas durante este año y puedo decir que he quedado plenamente satisfecho.
La atención, tanto de Alice como de Ella, ha sido muy profesional.
Si las telas que compras están en stock, las recibes muy rápido y eso que, en mi caso, vivo en el norte de España.
Cualquier incidencia que tengas, te la resuelven con mucha celeridad y contestan los mails de un día para otro.
Claramente recomiendo comprar en este sitio.
K. H.
(Translated) Drug test in advance, good service and follow-up. The measurement form was easy to use. Delivery from England to Norway went smoothly. Very nicely sewn curtains. Can be recomended.
Kirsten
(Original)
Stoffprøve i forkant, god service og oppfølging. Måleskjemaet var greit å bruke. Levering fra England til Norge gikk greit. Veldig pent sydde gardiner. Kan anbefales.
Kirsten
H. G.
(Translated) Professionalism and kindness
(Original)
Professionalisme et gentillesse
a. c. w.
(Translated) Perfect !
Quick delivery ! I recommend
(Original)
Parfait !
Livraison rapide ! je recommande
S.
(Translated) Perfect!!!
(Original)
Parfait!!!
g. i.
(Translated) Fast, accurate and cheap
(Original)
Veloci, precisi ed economici
M. H.
A. B.
L. F.
R. A.
A. N.
K. P.
S. P.
C. P. H.
j. b.