Reviews of Model Railways Direct. (Shop) in Bristol (Bristol).

Model Railways Direct

110 Reviews

76 Comments

Shop

Model shop

Retail, Unit 2 Phoenix Way, Portishead, Bristol BS20 7GP

Description

Information of Model Railways Direct, Shop in Bristol (Bristol)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Model Railways Direct

Reviews of Model Railways Direct

D. F.

Excellent model shop with friendly knowledgeable staff. Opening hours are listed on their website, and are currently certain weekdays only. They have a good range of stock in the shop, and you can order online and collect in store to avoid postal charges.

I. 2.

Prices were good and delivery very quick. I've just knocked a star off due to poor choice of courier. I would rate the courier one star. I had to pay £10 for courier delivery due to the size of the item, the courier delivered today when I was out all day and left the package on my doorstep, not hidden at all, not under anything to shield from the rain, just right on my step which is literally on the pavement so not even hidden from the road. Box was soaked through and falling apart, so much for presenting it in the box as a gift. It was there all day as I only got back from work at 7pm. This wasn't a cheap delivery that I'd want stolen from my doorstep! I couldn't order again knowing this could happen without leaving instruction to the courier. I appreciate most couriers want to leave parcels rather than try again but there are so many discreet places to hide it that other places have used, I don't know why they would think it is okay to just leave it there.

D. W.

Very friendly and helpful people helped me choose a good loco and coaches for my dad's OO gauge railway 10/10

R. R.

I ordered a bachmann class 121 Friday at around 1pm from Model Railways Direct as they offered the best price. I received the class 121 the next morning. Great service and at a great price. I'm really pleased.

M. P.

Brilliant service. All items arrived securely packaged. Ordered on line on Tuesday evening, delivered on Thursday. Wide range of Woodlands Scenics products at competitive prices. Good order status updates even tho' it was only two days from order to delivery.

p. w.

I Orderd from your company Yesterday afternoon.my Delivery Came This morning. I'm really impressed with how quickly You Sent our products out for dispatch. I shall most Definitely recommend, an order from your company in future..thank you for your easy to order site. An rapid delivery time.mrs a William's.

G. M.

Excellent service - online order received a little over 24 hours after ordering, thank you; prices also competitive

R. W.

Brilliant service! Totally efficient and my orders always arrive absolutely on time. Friendly and informative, giving balanced advice on purchases. Great prices too! No hesitation in recommending MRD!

L. L.

Thank you so much to Model Railways Direct for the excellent customer service - nothing was too much trouble and communication first class! Having sent my grandson a train set to Sweden - unfortunately at the beginning of lockdown it wasn't collected and was sent back to England. We tried again and due to a blip in the carriers delivery service seem to get lost in Sweden! Mark kept me informed all the way and result - train set found and a very happy 6 year old!

J. A.

I found out about this company after seeing their advert in a Model Railway magazine. I have not personally purchased any items from them myself but my brother swears by them. I signed up for their newsletter and always pass it onto him. He has purchased a number of items from them including their Flash Sale items. He is very impressed by their mail order service both the ease of use and delivery service. (My brother is Not easily impressed I can assure you ☺)

J. F. (. F.

Have bought on line from this retailer previously but as I was in Bristol while on holiday and took the chance to visit in person. Met Jo who was running the shop when I visited. What an array of model railway items I was left to browse at my leisure with no pressure to purchase. They have a good stock from all the major companies. I got a few things I was looking for could have been tempted to buy more but was able to restrain myself. Defiantly worth a visit if in the area but you can also buy on line and subscribe to their mailing list.

R. L.

Great Shop. First time here today and i will be coming back. so well stocked and they have everything. Knowledge is great too and the team here are very helpful

P. B. (. S. M.

Great shop tucked away in a housing estate. There is so much in stock there I was truly amazed. They have a large assortment of everything from buildings to mini figures to trains and scenic supply's. This is a highly recommended visit for anyone in to not just train modelling but also scenic modelling. Only issue not down to them is I can be a bit of an issue parking but there is some customer parking out the front

D.

I recently purchased a Hornby R3623 Queen Elizabeth, from this company best price on the net. Unfortunately when it arrived it was faulty. This was no fault of this company, but poor quality control from Hornby in China. I asked for a refund. They dealt with the issue promptly and efficiently. Excellent service. Highly recommended.

L. M.

Went there on my Holiday trip ( 2014 ). I have been to many modeltrain stores arround the world, and this one is one of the best. Its not very big, but they have all you need. I bought a Class 37, three loco kits and a few buildings ( 120€ ). The staff is very friendly too.

N. M. R.

I cannot recommend Model Railways Direct more highly. Placed an order at 08:00 Friday, and my new loco and wagons were up and running by 13:30 Saturday. Excellent products (Hornby) and even better service.

R. M.

One of the best online retailers I have ever used. Very efficient, fast and well packed delivery service. Highly recommended.

C. W.

Excellent buying experience from this model shop. I have purchased before from them and always have been pleased with service and will use again. Tnx

M. W.

Clean and tidy everything well sorted and staff very knowledgeable on products and mail order service well packed and presented and quick at a good price.

G. L.

I found this shop via google, its got a good well laid out website, I placed my order which was processed and shipped within 48 hours, the items were well packaged i would use them again +++++

D. R.

Ordered late on day 1, picked day 2 & delivered day 3. Lots of email updates. Excellent service, highly recommended on the experience of this 1st purchase.

r. B.

Superb service. Ordered on Saturday morning and the item arrived well packaged on Monday morning. Competitively priced as well. Thanks.

T. B.

I went here today. Amazing I got a good price and some good stuff. I came just before it closed they didn't rush me out and the staff we're friendly

A. B.

I Purchased a Product from them online, and the sirvice was excellent! I had E-Mails telling me every step of my order, even the Delivery! I would defenitley reccomend them, and will be buying from them again.

S. B.

They are having a sale on until the end of May wanted to get Bachmann Birdcage coaches in late BR livery and they have them in stock for around £41 which is a great saving on the list price also had in stock a suitable decoder which was suitable for Adams radial tank loco and they were very helpful with advice on how to fit it as the space is very tight on this particular loco

G. L.

Great model shop and plenty of stock available to order on line and can be picked up from shop.

M. A.

Excellent shop. Very helpful staff.

C. J.

Excellent find staff very helpful lots in stock at very reasonable prices I will be making it my favourite model railway shop.

R. W.

Great range of products at decent prices, speedy delivery, what's not to like?

L. P.

Great service. Obtained missing part, even though it was some months since I purchased the item.

M. S.

Just utterly fantastic. Always have helpful advice and tips. If they don't have something they'll bend over backwards to get it!

M. G.

Good price and very prompt delivery with regular emails. Highly recommended

A. B.

Lovely little shop with everything you could possibly need and brilliant knowledgeable staff. Highly recommended

M. M.

Purchased Eckon colour light signals, arrived very quickly, well packed would highly recommend seller.

T. C.

Fantastic personal service and a huge range of products in store. Highly recommended.

G. B.

Friendly and Great service with really good prices.

b. r.

Good stock at good prices.On my way down this morning,a few too tempting offers to wait!

g. l.

Got some great bargains and the staff are very knowledgeable and always friendly.

G. M.

Excellent products at good prices delivered with a smile 😀

N. H.

Great shop, excellent choice, friendly service and knowledgable staff.

B. J.

Extremely prompt delivery. Very well packaged. Highly recommended seller.

B. H. r.

lovely model railway shop , emaculate place has all that most modelers would need to complete a great layout .

M. S.

Very good range in british outine OO and N. Very helpful staff and a good internet site too.

A. M.

Got good advice over the phone looking forward to being able to visit

S. H.

This place is awesome. Friendly staff and so much stock its unreal! Will definitely be a regular customer!

S. F.

One of model railways best kept secrets. Fantastic service and competitive prices.

A. P.

Special thanks to Mark for sorting out my Heljan loco problem.

M. G.

It's good to find somewhere carrying a large stock of n gauge stock

R. T.

Goods ordered arrived on time exactly as promised. Many thanks

M. S.

Excellent range and all at discounted prices

R. D.

Alladins cave of train accessories at fair prices.

g. s.

Great shop & helpful staff. 👍🏻

J. M.

Well stocked and friendly service

K. J.

A good selection of model rail items

A. W.

Great selection, web prices.

P. R.

An excellent web service, backed up by superb customer service, one item returned free as it was faulty and a new item returned within 5 working days, a thumbs up from me and will use again.

M. A.

Excellent shop. Very helpful staff.

R. S.

Very pleased. Always very helpful.

T. T.

Great place to go . Very helpfull .

K. H.

Always good shopping here

P. R.

Great shop and website

B. P.

Very helpful and knowledgeable.

M. G.

Fabulous range of stock

J. A.

Great service.

A. “. w. N.

Good stock

L. M.

Great

M. H.

Great service and reasonably priced as always! Makes it worth while shopping local going here!

J. B.

Helpful staff

F. C.

They don't help in the slightest, all the shops accept my card except this one though but lady was friendly and kind

N. O.

OK

R. B.

R. E.

M. C.

A. F.

I have used Model Railways Direct several times over the years and cannot fault the service. I use mail order via the website as I am not local to the shop. I placed an order for some Hornby coaches on Sunday afternoon and they arrived via Royal Mail in less than 48 hours. Well packed. Many thanks again. :) They offer a vast range of model railway products from all the major manufacturers and the prices are competitive. There are Sales and Special Offers from time to time where good discounts can be found. Highly recommended and you will not be disappointed.

N. B.

So impressed with Model Railways Direct. I've purchased off them many times and not once have I been disappointed, in fact it's 5 star service every time. Their website is the best out there. It's quick, easy to use, and great for finding what you are looking for quickly. What's more if they say they have the item in stock they actually do, which is a lot more than certain Sheffield based retailers do (don't get me started). Delivery is speedy. Items are well packed. Simply the best! Once this COVID thing is over I'm determined to visit their shop even though it's over 200 miles away. Awesome work. Really well done!

R. G.

Easy to use website, reasonably priced and all arrived promptly and in good order. Would definitely recommend. Look forward to placing next order with MRD.

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