Reviews of Reptile Zone. (Shop) in Bristol (Bristol).

Reptile Zone

707 Reviews

388 Comments

Shop

Reptile store

126-128 Gloucester Rd N, Filton, Bristol BS34 7BQ, United Kingdom

Description

Information of Reptile Zone, Shop in Bristol (Bristol)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Reptile Zone

Popular times

Sunday

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Saturday

Reviews of Reptile Zone

L. M.

Me and my girls just popped in for a browse. Pete was so friendly and knowledgeable on all the reptiles he keeps and had plenty of time to talk to us. We ended up buying a reticulated python and a bearded dragon both with full set ups. The price was reasonable and the service was amazing. Our reptiles and their enclosures were ready to be collected less than a week later. We were offered for the Vivariums to be built for us for no extra charge but we opted to build them ourselves as I didn’t think we would for them in our car built. Everyone was extremely friendly and helpful and Pete was and is still always happy to answer any questions. We also did the tour of the venomous snakes and alligators and crocodiles. Again the staff were extremely friendly and knowledgeable and gave us plenty of time to explore. We will be returning soon do do a swim with the crocodiles. I highly recommend this reptile centre if you are thinking of becoming an owner of any reptile as you will be given all the knowledge you need to ensure they setting in well in their new home. Both of ours are thriving.

S. B.

Dropped in for a visit today. The staff were very welcoming experienced and knowledgeable. Happy to chat we got to see a range of creatures all the animals were well looked after and comfortable with being handled. Will definitely be back to try one off there experiences.

J. W.

Great experience at Crocs R Us, tour was brilliant, extremely knowledgeable staff who were very happy to answer all of our questions. Staff also very happy to allow us to handle the reptiles and not rushed at all. Brilliant experience.

A. B.

I would highly recommended the swimming with alligators experience and tour. We visited and did this experience yesterday and the whole family thought it was absolutely amazing (6 & 8 year old plus mum & dad). Leo took us on the reptile tour and his knowledge was impressive. He was very friendly and was great with the children. We asked lots of questions and he was happy to answer them all. It was interesting to see the venomous snakes up close and hear how loud some of these snakes are (and this is coming from someone who is uncomfortable with snakes). Then we was allowed to hold any of the non venomous snakes and reptiles of our choice, which was fantastic. We then had our swim with Ali G & Tinkerbell (alligators) which we are still buzzing about now. It was incredible to be able to cuddle these alligators as they are so friendly and gentle and you couldn’t ever imagine being able to do this. The most wonderful experience and very difficult to put into words. Pete was also very welcoming, friendly and great with the children, he full of knowledge and clearly had years of experience with snakes and reptiles. We can’t wait to return and do another swim. Thank you for the most unforgettable experience and look forward to seeing you again soon.

K. F.

Me and my fiancee went on Saturday it was raining and freezing but isaac made sure we had a great time swimming with the crocodiles and holding them. he has great knowledge also very friendly as for all the staff there all friendly and approchable answered any questions we had of the animals. After our photos went inside to learn about the venomous snakes they had which was awesome meet the other crocs and other reptiles. We then got to handle different reptiles which was awesome and isaac also helped but my partners mind at ease who isn't that big of a reptile fan as I am all round great experience I would recommend to buy for your partner especially if they love reptiles even if they don't give it a try x we would just like to say thank you to isaac and all the staff there for making us feel welcome and giving us a great tour. Cannot wait to get my setup from here and start my own collection again x

J. S.

Genuinely fantastic experience. Huge variety of venomous and non-venomous snakes. Also caymen and crocs, lizards and frogs. My daughter even held a millipede. Staff really knowledgeable and helpful. We will definitely be back to see Kong strike.

C.

Went here for my birthday , got to say was the best birthday experience ever ! Ticked off my bucket list , definitely will come back again !! Staff were so welcoming and informative as well :)

G.

First time here, Went in to buy some supplies for my bearded dragon and was amazed to find lots of animals on show. The price for the bearded dragon items were very good. Live food excellent price, will definitely come back again. Also, the live food has lasted well, unlike some other shops which don't last long.

N. W.

Really great experience swimming with crocodiles. The staff were fantastic, full of knowledge and put us immediately at ease. Really brilliant time, highly recommended!

H. A.

This place is BRILLIANT!, if you want a unique, different gift idea or a massive fan of reptiles etc this place is for you. We visited yesterday and had the venomous snake tour and swim with crocodiles experience, our hosts / guides were Oli, Maisie and Leo all Legends!, All really friendly, knowledgable, nothing was to much trouble. We even booked into the Meerkat experience, feeding meerkats, holding, cuddling and even tickling the one off to sleep!! in there natural environment It’s a MUST for all ages, highly recommended you won’t be disappointed

D. B.

My 7 year old son and I took the reptile and venomous snake experience and had a brilliant. All the staff were very friendly and informative and the hands on experience was awesome!

K. T.

I just had my first experience with venomous snakes today, something I have been wanting to do.... For as long as I can remember! Brian was a great mentor, he was extremely knowledgeable and made me feel comfortable through every step! I would highly recommend the venomous snake course for anyone who is passionate about these animals and are serious and responsible about learning correct handling and husbandry skills!

S. P.

What an amazing day we had visiting Reptile Zone the alligator experience was so much fun, the staff were so knowledgeable and you could truly tell the loved and cared for each and every animal (even if a couple of the animals had a sassy personality 🤣) thank you so much Maisie and Pete , we will definitely be returning soon 👍

R.

Went for the swimming with crocodiles experience for my birthday and it absolutely did not disappoint, I thought it would just be the experience however they give you a tour of all the venomous snakes and crocodiles first and then we were taken to a pool where the crocodiles were, we were shown how to handle them and all of our questions were answered and each of us had our photos taken with the crocodiles which we were able to collect afterwards, afterwards we were brought back inside where staff asked us if there were any reptiles we wanted to handle and brought them out which was just another added perk, the owner and all the staff were extremely kind, funny and helpful, i would definitely return to try out their venomous snakes experience, 5 stars all round !

L. E.

Had a fantastic time and a brilliant experience learning about the venomous snakes and swimming with the gators Ali g is a 🌟 staff were great and very informative we will definitely recommend this to family and friends (by the time we posted this we already have 😀)

A.

Have purchased form them before. But special thanks to them for helping me out when I was in a bind over blown ceramic fuses in the microclimate thermostat. They were able to replace and test the unit there to check it was still working and provided me a spare incase I ran into problems again. Thank you!

V. C.

A great place to go for any information you may need to get a reptile. My partner and I went in and saw Pete to ask about bearded dragons and his knowledge was excellent. I also got friendly with an alligator and a meerkat! Very friendly and welcoming nothing was too much trouble and yes we came home with a dragon. Would highly recommend!

E. R.

What a wonderful place. A great selection of snakes, crocodiles etc. A really interesting tour with a very knowledgeable guide, and all the staff were super friendly and helpful. Got to handle and have photos taken with snakes, and even to hold an alligator!! will definitely go back.

H. J.

This is a great little place! Took my 2 boys here for something different to do and we loved it. Getting hands on experience with different reptiles is amazing. The staff are friendly and extremely knowledgeable. We will definatly be visiting again to try one of the different experiences they offer. Thank you

L. W.

Recently purchased a horsefield tortoises from here. Pete was brilliant with the amount of knowledge he had to give. I also love the fact he doesn't just sell his beautiful reptiles to just anyone. Show how much he truly loves them. definitely be back again very soon.

K. M.

We had a fantastic time with the Crocs R Us Team for my son's 6th birthday. We visited the shop to do the tour of the venomous snakes and crocodiles. My son was blown away to be in a room full of King Cobras and see an Inland Taipan up close! The team were so knowledgeable and the handling (non venomous ones) experience at the end of the tour was superb. The team had so much patience and were enthusiastic to answer a lot of questions from an excited 6 year old! The team also came to my son's party. The experience was unforgettable. Chris was incredibly knowledgeable and was so calm and patient with a group of 6 year olds. We never expected such a large variety of reptiles. Snakes, lizards, frogs, crocodiles and tortoises were all in attendance. I HIGHLY RECOMMEND

S. H.

What an amazing shop! I couldn't believe it when I walked in and saw Ali the alligator strolling around and picked up like a baby. Pete and his volunteers were so knowledgeable and friendly. We ended up spending a good 45mins chatting and looking around and could have easily stayed longer. We left having purchased the Meerkat experience and can't wait to come back in the new year with the kids. A great place to visit!! 5stars!

B. B.

We went on 28th May. Brought this excursion for my sister niece and me absolutely fantastic visit the staff were very informative sorry to the girl and young man with ponytail can't remember your names they were great the young girl took my sister and niece into the pool with the crocks who were tiger lily, tinkerbell and another one which was larger the young girl was friendly, funny, informative no matter what we asked she had the answer and told us things we didn't know about the crocks and snakes. The young man was great very informative let us handle other creatures like boa constricter, millipead, Bull frog and camilion he was very versed knew all about them we did get taken around the snakes upstairs again the young girl very informative. I can honestly say these guys are a great asset to the business talking to these guys they really do seem to love what they do, i would highly recommend to anyone go to crocs r us it's something different to do and it's worth it. I can't wait to go back with other members of my family.

R. M.

I recently bought a snake from here for my husband and would highly recommend to anyone looking for a reptile. Pete was really accommodating and helpful, and the snake has come set up with everything we need. When we picked up, we also looked at the alligators and poisonous snakes - amazing what animals they have, and the staff are really knowledgeable. Great experience all round!

R. N.

Me the wife and my daughters had a great experience here today seeing the snakes alligators meerkats and other reptiles. The staff were all great and let us handle a snake chameleon tortoise and a picture each with an alligator :)

D. C.

Absolutely fantastic experience! Can't wait to return. Friendly and very knowledgeable staff. A thrilling educational tour! Willing to answer any questions about the reptiles they keep and those they don't, as well as discuss husbandry, not just dictate to you how it should be done. Most importantly, HONEST. No pressure to step outside your comfort zone. Many sensational snakes difficult to see up close anywhere else. If you are making a long journey to see them as we did (4 hours) you will not be disappointed! A business deserving of support and I will certainly return to them for my next snake. Verdict: these are the people to know if you live in Britain and are serious about herpetology. Thanks Pete and team!

k. j.

Just got back from a couple of days away in Bristol, where we visited Reptile Zone, Crocs r us. I had treated my fiance and son to swimming with the alligators and they were not disappointed. I haven't seen smiles and excitement on their faces like this before! The knowledge and friendliness of Isaac was so brilliant, what a lovely young man. After the boys had their swim we were treated to a guided tour and we were amazed at the amount of incredible reptiles they had. As a photographer I was in my element and my fiance who is a big animal lover and very knowledgeable had a great time chatting with the guys. Even my little girl held a baby snake and chameleon, amongst other reptiles. Our son can not wait to tell all his friends about all the animals he was able to see and hold! I would highly recommend crocs r us as we all had the best time and a memorable one for us all!

E. B.

Had the most fascinating and exciting experience visiting Reptile Zone yesterday. Pete and his team were extremely welcoming and more than happy to help. A quick pop in turned into a happy cuddle with Ali, and a gorgeous Iggy, meeting Toodles, enjoying learning about various other reptiles and a chance to see the venomous snakes and other crocs. Was not how I expected my day to go but so glad we popped in. Looking forward to going back for a Meercat experience in the new year and visiting again. Additionally, Pete has so much knowledge for anyone keeping reptiles. A great person to speak to!

D. M.

Just enjoyed the venemous snake show with my two 9 year olds. What an amazing experience! One and a half hours viewing dozens of snakes and watching informative videos. Then we went into the shop to handle snakes, lizards and a couple of crocs. I never expected it to be so good and I have great photos of the kids holding crocs etc. Thanks to Pete and all of the team for a great experience.

Y. L.

We had the best experience at reptile zone, getting in the pool with the alligators and holding them, also getting a tour and seeing the most incredible venomous snakes! The staff were amazing and had so much knowledge that they were happy to share. We can't wait to go back!

N. P.

We had the reptiles round to our house for my son's 9th birthday party. The animals were absolutely lovely. The guys who came round were so helpful and friendly. The party was a big hit and was enjoyed by the adults as well as the kids. Definitely recommend if you know anyone who loves animals.

R. B.

From the moment we walked in the door I I felt very welcomed the staff were amazing and with my children we had the best time the staff were soo knowledgeable any questions we had were answered and the information on all of the animals was spectacular (these guys know there stuff) would highly recommend any animal enthusiast to visit this store... thanks again Pete and the gang.

G. M.

Just had our venomous snake and croc tour at reptile zone! Omg what an amazing experience. I bought this for my other half as a birthday present and we both had the best time! Not only do you get to see some very venomous snakes you’ll probably never encounter but the guys there are so knowledgeable about each and every reptile they have there. After having the tour you get to hold an alligator but you can also hold any of the non venomous animals. 100% highly recommend these guys wether it’s the tour or just for some supplies. We’re defo coming back to swim with the alligators!

C. T.

Wow what a place and experience!! It's a lot bigger than what you think upon arriving. There is free street parking right outside and we were lucky to get a space but I don't know where else you could park. I had booked a swim with crocs experience for my partner and I. We were shown to the pool area by Chris, who stayed with us throughout our tour and experience. Chris is really knowledgeable and a really lovely guy, my partner could literally have talked to him all day. The crocs we swam with were clearly well looked after and cared for and I have to say Ali really loves her cuddles and I could easily of cuddled her all day in and out of the pool. NO TAPED MOUTHS! The whole experience was just wow. Don't even hesitate to book it, don't even question it, just book! Absolutely amazing!! After our swim we were offered a hot shower but we were OK as we knew we would be handling some reptiles after. I got changed in the shed. Be sure to bring your own towels and swimwear and flip flops. After our swim we had a tour of all the beautiful amazing reptiles the venue had to offer and were able to handle lots of different types, just amazing. Again Chris took us round and knew exactly what he was talking about. Baby chameleons were maybe my favourite to hold.... Aside from the crocs of course! We also met the owner and again could have talked to him for hours on end. We will most definitely be coming back, especially as they may have the business next door to expand!! Plus I just need more cuddles with Ali!! All I will say is you have to book this, do not miss this incredible unique experience!!

E. D.

Great reptile shop. Definitely worth a visit for reptile supplies and to have a look at their animals.

K. T.

Absolutely recommend to anyone to go and give this experience a go! You will not be disappointed! Great fun swimming with the alligators and meeting all the reptiles with great hosts! Owners were so lovely and welcoming! Went above and beyond giving us a tour that well and truly over ran.

D. G.

Just been into Reptile Zone with my daughter and purchased our new family pet, a young crested gecko. Pete, the owner, is really knowledgeable, chatty and made us feel at ease. We fell in love with our new gecko, which is so cute and jumpy and we are picking him/her up in just over a weeks time. Thought the price for the gecko and enclosure is reasonable. Reptile zone can provide everything you need. This is really good for us newbie owners. We are really looking forward to picking our new pet up next week 🦎😁 Thank you Pete From Debbie and Anna

J. H.

Went yesterday for my sons 14th birthday to pick up a baby bearded dragon and got shown around up stairs by Jack a 14 year old lad who knows his stuff and was polite and funny as well to all the venomous snakes they have and all the different types of alligator and crocodiles they have plus we got to hold a number of different reptiles that just made his day and he loves his new beardy,

n. R.

The experience was excellent! Swimming with the crocs even this time of year was really fun interesting and nothing like we have done before. You also get a great tour round the rest of the shop and get to hold other reptiles if you wish. We would also like to say how brilliant the staff were looking after us and very knowledgeable. We will definitely be going back and recommend any one looking for something fun and different to give it a go.

I.

Amazing evening at Reptile Zone, with a tour of their venomous collection & swimming with the beautiful crocs. Very easy to find & welcomed by very friendly & knowledgeable staff. Highly recommended for those animal lovers & a truly unique experience. Made my year! Would def return again & again!!

A. K.

Thanks guys. The vivarium is planted and set up and in place now. With 3 happily re-homed frogs!

K.

Great experience at Reptile zone/Crocsrus yesterday. My 4 year old was keen to learn more about reptiles and when we popped in we had such a friendly team greet us when we arrived. We also got a tour of the whole building (it’s like Aladdin’s cave) and met all of the animals, crocs, alligators, snakes, chameleons, toads and even giant snails! Sounds like they do some great parties for kids so we’ll definitely be looking into that for the summer! Thanks for giving our children an experience to remember!

A. E.

We took our disabled son for a 'swim with a crocodile' experience. We showed him the website photos and videos as he was a little apprehensive and worried he might get eaten by a crocodile! We were warmly greeted by Tom, who stayed with us throughout our visit. What a lovely, knowledgeable, patient guy he is! He showed us all the animals and talked about them all, answering all our questions with ease. In the pool with the crocs he was so gentle. He clearly loves his job! Our son wants to come back next year to see Ali G and Tinker Bell to see how much they've grown. So we're now planning our next visit and we know it'll be fantastic and well worth the 5 hour journey! We highly recommend a swim with the crocodiles experience for everyone, whatever your age and abilities

G. P.

Fabulous experience today with Pete and his crew. Special thanks to Jazz & Maisy who conducted our tour. Very knowledgeable, wide variety of species. Loved handling the crocs, snakes and lizards. Be sure to check it out!

Z. B.

Absolutely amazing! We did the venomous snake and alligator experience. Staff were friendly and very knowledgeable. After the tour we got to hold alot of different reptiles. All incredibly well looked after. Definitely recommend coming here

P. T.

We had an amazing time! My 13 year old son and I went, totally out of our comfort zone. Really interesting, and we actually held snakes and had picture with an alligator. They do such good things for rescue of exotic animals, and endangered species. Well worth the trip

D. B.

Wow, what an amazing experience I had today come to the shop to ask for advice about owning a panther chameleon and surprisingly, me and my girlfriend got to hold a panther chameleon and a alligator. Not often you get to hold one of those and the young guy helping us was really informative. I will definitely come back again!

C. N.

Amazing morning on the experience , staff were so friendly and helpful . The reptiles were awesome and the kids thoroughly enjoyed it. Will be returning . Highly recommended and a great price . Thank you

C. G.

Just came back from the Meerkat experience. Its amazing value for money. Had lots of time to hold and feed the meerkats in the enclosure. Was given a tour and a photo each and even held a couple reptiles. Will definitely go back for the croc swin this year. The staff were awesome.

C. H.

We brought our tortoise Ralph here for a free pre hibernation health check. The staff were so friendly and knowledgeable and gave us some excellent advice on looking after tortoises. They also emailed us a pack of information on caring for tortoises. It was definately worth travelling for an hour to get to Crocs R Us. I even got to hold a crocodile while i was there!

T. P.

Brilliant fun day out for the family, went on the tour for venomous snakes and swimming with crocs. Very friendly staff loved every minute of it.

H. B.

Absolutely amazing experience. My 2nd time doing this. Highly recommended

L. H.

Just done the tour here!! Definitely recommend, really friendly reptiles and staff!! Really knowledgeable, got to handle whatever we wanted too. Really enjoyed it. Will definitely go again.

T. B.

I booked the swim and tour for a Xmas present for my 6 year old. Great time in the pool with the 2 alligators. The tour was great with the staff able to answer all questions and provide great insight into the different snakes and crocs! Also he got to hold every animal that you could think of, he loved it. Thanks and well worth the visit

J. H.

Visited here today, we loved it! Isaac was very knowledgeable and happily answered all questions. The crocs, alligators, caymans, snakes and lizards are beautifully kept and the alligators are so placid and happy in the pool! Can't wait to come back. Thanks Pete and Isaac! Jenny and the girls

S. F.

My whole family had such a great time here. Issac and Chris were so knowledgeable and helpful. We loved seeing all the different species during the tour, where else would we see all of them up close!? The alligator swim is an experience that we will never forget. Definitely a day out with a difference.

K. C.

We visited yesterday as a present bought by my son for Christmas. I was so nervous before arriving, however their knowledge put me at easy with all my nerves disappearing. Super tour, followed by a swim with the alligators. Really friendly staff, so glad I did this experience. Would highly recommend!

D.

Brilliant!!! Thank you guys, really impressed with how much you care about your animals even after sale! Really supportive throughout and our two new baby leopard tortoises have now settled in nicely :)

A. C.

What a great time we had at Reptile zone today. My son is starting on his journey into reptile keeping. Pete and his staff were so friendly and helpful,answering all our questions and giving so much advice. looking forward to collecting our beardie and set up in a couple of days and feel fully confident that we will have endless support and advice going forward.

A. E.

We booked to swim with the crocodiles and alligators and it was amazing! The venomous snake talk was fab and handling numerous other snakes and lizards was awesome! Recommend this place a million times over!🦎🐍🐊

M. W.

Big shout out to Reptile Zone and thank you. Reptile Zone provided a great tour for a young man that I am working with, last Friday afternoon. He had the opportunity to meet and handle some snakes, lizards and even an Alligator! Reptile Zone were very friendly, accommodating and knowledgeable. At the end of the session, the young man asked the staff loads of reptiles related questions, which they were brilliant in answering. High quality.

K. t.

The crocodile and venomous snake tour was Informative, fun, and much longer than we thought. We made a day out of it. Even got discount in the cafe next door. The young boy Louie was fab and knew his stuff. He couldn’t do enough for us and let us handle nearly all the animals in the shop. Our little one loved it. It was great that you included a photo each at the end. We have already recommended you to our friends and family. Great value for money. Thank you for the experience.

J. B.

What an amazing place to go. The staff are so friendly and spent a long time showing us all the reptiles which are amazing. The swim with crocs was also great and thoroughly enjoyed it. If you love reptiles definitely a place to visit.

M. P.

My partner and I had an incredible experience swimming with the crocodiles here, definitely worth the 3 hour drive to meet and cuddle Toodles and Ali! Pete, Chris, Tom and Jack were all so helpful, friendly, kind and knowledgeable and it was clear that the animals are at the heart of everything they do. We also bought a beautiful tortoise and set up, which we are thrilled with and had some great help and advice. I can’t recommend this place highly enough and we will definitely be back. Thank you for a wonderful time. Meg, Steve and Barbara 🐢💚

C. W.

An amazing experience swimming with the alligators and seeing the crocs plus tour around to see the snakes. The staff were so lovely and welcoming. They answered any interesting questions we had too. Overall it was an amazing experience and I really can't wait to go back!!

M. M.

Amazing place! We travelled there looking for ball pythons, and were lucky enough to be given the tour! Never seen such a collection of awesome reptiles up close, and we even got to hold an alligator!! Lovely, helpful and knowledgeable staff too. Definitely recommend.

O. M.

Me and my family had an amazing experience at the reptile zone. The tour guide was very helpful and told us a lot about the snakes and crocodiles. Another thing I would like to add is that we had an amazing time being taught how to handle and care for the crocadiles at the reptile zone. I would recommend this place to anyone who loves these kinds of animals and would like a literal hand on experience.

S. M.

We felt welcome and our tour was very informative. We loved the swim with the alligators, our experience felt homely and had plenty of time to spend with them. the reptile tour was impressive and knowledgeable. We will be coming back. Excellent A+++

C. R.

What an amazing experience! From the get go the staff were on hand to answer any questions on the reptiles around the store. The croc experience was amazing, not only did we get to handle and learn all about alligators and crocodiles we got to see a wide range of venomous snakes. The staff were super knowledgeable and always at hand. What value for money! We’re looking forward to booking in for a swim sometime in the future

B. A.

My girlfriend and I had such a great experience here. We received a gift for the swimming with crocodiles experience and we had such a great time. The people there were very knowledgeable about the reptiles and seemed to know their stuff. They treated their animals with so much care and respect, you can tell the animals were happy. They were very patient and made us feel at ease when it came to getting into a pool of crocodiles. If you are looking for a great time, this is definitely worth a go, we had a great day and so happy we were able to enjoy this experience. You receive a photo of you holding the crocs which is a lovely touch. Thank you so much!

J. R.

My daughter and I had a wonderful tour followed by a swim with the alligators. Wonderful experience with amazing animals and friendly and knowledgeable staff.

r. g.

A fantastic place to take children. A huge variety of snakes and other reptiles and very knowledgeable staff.

S. C.

The swimming with crocs experience was amazing. staff were helpful and knowledgable. Tom was a great host, very knowledgable and friendly, My children were encouraged to hold the crocs even though they were spectators. All animals were well cared for and healthy.

P. D.

This is the second time me and the family have been to the shop, the staff are always very friendly and helpful. They are happy to answer any questions and are very knowledgeable. The kids love coming here, they always get to hold different reptiles. We have just been swimming with the gators, again another fantastic experience. Have booked again for later in the year. Can't recommend it enough.

J. N.

Learnt a huge amount during every visit to the Reptile Zone. Pete and Chris have helped us improve an existing set up ( bought elsewhere before we discovered them) and invest in a new one too. Patient and knowledgeable ~ wouldn’t hesitate to recommend

L. N.

First time visiting reptile zone. We were looking for a Leopard gecko and what a stunner we found. We also had the exciting experience of holding some of the other reptiles he has in the shop! Thank you so much to both the very helpful men. Offered to help us out if we needed any help with the set up and any advice we may need in the future. Thanks so much. Would definitely recommend 👍🦎🐍🦖

M. N.

We went to the reptile zone to purchase a snake for my daughters birthday, they gave us advice, all the information and support we needed. All the staff care about the reptiles so much and this is clear in the treatment and advice they gave us. We are still receiving messages of support from Reptile Zone, just to check all is ok. We highly recommend them and we will continue to be in contact and buy all our snakes supplies from them. Thank you to everyone who helped us and thank you for responding to our messages while the shop was not even open. We will also be booking a crocodile encounter for a birthday party next year. Than you again for the amazing service and support.

F. F.

Have spent the most amazing weekend learning about some amazing snakes and getting hands on experience with moving and maintaining venomous snakes. Thank you Pete and Brian for making me feel so welcome and sharing your expertise. I will definitely be back to continue my learning and practise the skills you have shown me. BEST WEEKEND EVER!

B. D.

What a wonderful day out, swimming with the alligators was an amazing experience and my 3 boys loved it. Then seeing the snakes and holding the reptiles was so much fun, I would highly recommend especially as the staff were extremely knowledgeable and helpful too and got the boys totally involved. Loved it

L. M.

We visited Reptile Zone/ Crocs r us today and it was fab! We got to handle lots of snakes and reptiles. The tour of the venomous snakes was good, we spoke to a nice chap who told us loads of facts about the snakes. Ali G was the highlight of the day, my other half still can’t believe he got to hold him and have his picture taken. The staff were all really friendly. We will definitely be back 🐊 Thank you!

R. S.

What an amazing experience. Staff really friendly and knowledgeable. Swimming with Gators is something I always wanted to do and we travelled 200miles and was well worth the trip

A. H.

Pete and his colleague brought a Python and Crocodile to Chipping Sodbury Golf Club Saturday as part of our Captains Day - it was sensational! The Crocsrus guys were really knowledgeable, answered every question and encouraged everybody to interact with the reptiles and all done really safely. They even managed to get me to “wear” the python - something I’d been sponsored to do, so raised money for our chosen charity as well - and I’m petrified of the things! Can’t recommend them highly enough !

H. W.

We visited today and it was amazing. Jack guided us on the venomous snake tour. He was brilliant. Knowledgeable and enthusiastic. We then took a dip with two beautiful reptiles. Absolutely amazing. The photo souvenir was excellent too, picture wise and presented. All in all we would highly recommend the experience. Thanks everyone at Crocs r us.

P. m.

The past two day here at reptile zone as been the most amazing time of my life working with the crocs and in the pool with them. Having the experience with hook with the the venomous snakes was amazing and to work with so many species I recommend reptile zone to the world the best place to learn and gain experience for when you want to buy your first snake

k. s.

My partner and I went to crocs r us last Sunday. What an experience. It was awesome from start to finish. The staff are amazing, extremely friendly and they know their stuff, and I don't mean that lightly, literally answered every one of our obscure questions (we are pretty novice when it comes to reptiles) the staff let us interact with the reptiles and we were also given the poisonous snake tour before my partner swam with the crocs and gator's (he enjoyed himself too much). The owner is awesome and showed us pictures of his amazing travels around the world (made me extremely jealous ☺️) I couldn't recommend the experience enough and we will be back again!

J. H.

We had an awesome up-close experience with some beautiful reptiles. The staff were all extremely friendly and knowledgeable and were more than happy to answer any questions we had about the animals. Would recommend this experience to anyone whether you love reptiles or not, you will by the time you're done!

J. W.

I have bought two chameleons, a frilled lizard, red eyed tree frogs, a scorpion and millipedes from Pete. The animals were all well kept and Pete has been on hand for the last year to provide excellent and supportive advice. I have done the crocodile swim twice and the venomous snakes tour. Both excellent and I would highly recommended these when they re-open after lockdown. I have also done the reptile keepers course, which was brilliant - I loved every minute (plus a great lunch on both days). I recently rescued a bearded dragon, despite not being purchased at the store Pete has been supporting me with advice and had equipment sent out to me on next day delivery. The store is not local to me, but I choose to travel up there and spend time with Pete and the gang as they all have hearts of gold!

b. w. v.

My family have always had some type of reptile in the house and Pete and the guys at reptile zone have always helped out with their abundance of knowledge and help in the past. This week was my turn to have an animal of my own and I have been looking for a beginner snake for a while and have been reading that corn snakes are great beginner snakes but Pete and the guys have all shown me a better variety of beginner snakes and some beautiful species. They all know what they are talking about and have given me great advice and knowledge on how to care for my new snake. Fair to say also that their range of ‘beginner snakes’ is a more amazing and a truly beautiful range. Didn’t take me more than 5 minutes to decide on a beautiful Brazilian Rainbow Boa rather than a corn snake and am very thankful they showed me a better variety of snakes before I made a long commitment to a less interesting snake. Thanks a lot guys!

L. W.

We had reptile zone visit us saturday for my sons birthday party as a surprise! All the kids had the best time and the guys were super kind and very patient with all the children. Had lots of good feedback from all the party guests. Thanks again guys

J. C.

Great selection of well looked after reptiles, very helpful and the kids all loved swimming with the crocodile and alligators as seeing the venomous snake collection. Most of my reptile collection has came from here 😁

j. l.

Could not fault the place at all! We did the croc swim, worth every penny, amazing experience. You can take your own photos as well as them taking some for you to buy at the end (At a great price). The crocs were great, friendly happy to be held and the one in particular actually lay on one of our shoulders the whole time. Venomous snakes were great to see as well as other various reptiles from in the shop. we even came home with a lovely baby boa constrictor to remember the day. Very relaxed friendly staff/atmosphere would recommend to anyone. Thank you !!!

R. O.

Jack, our young tour guide was really knowledgeable and oozed confidence for someone his age. His presenting skills were impeccable. Now, our favourite part was holding the crocodile. We also got to hold a few other beautiful creatures but I won't ruin the surprise.Having photos printed for a very reasonable cost was a great add on. Being in a room full of venomous snake was quite exciting. My only slight complaint is it would have been nice to have slightly longer in the tour just to absorb what we were seeing. Overall a fantastic experience and will definitely be back to try the swim.

K. B.

Super cool place with lots of super cool snakes and crocs 😊 staff were super duper nice as well. Never occurred to me how warm it wud be inside though but obviously its the environment they live in but wow its like summer inside even though its winter outside! Amazing place will defo visit again 👍

C. L.

My husband and I took my daughter and her friend for the swim experience and tour and we weren't disappointed! It was a really good unique experience and my daughter who has livlo crocodiles from a young age was absolutely mesmorised and didn't want to get out of the pool! The staff were very knowledgeable and friendly and we spent 3 very interesting hours there! Thank you to everyone there that made this experience a nice birthday treat for my daughter, we all loved it and are all a bit better off from doing. Highly recommended!

E. L.

My new favourite place in Bristol! Everyone is friendly and very knowledgeable. I can't wait to come back and meet all the venomous snakes upstairs. Definitely worth checking out the experiences, better than any zoo offers.

G. W.

Drove to Bristol from Cardiff today in the hope of finding a good reptile shop and we were NOT disappointed upon finding this gem! The staff were very friendly and knowledgeable and happy to show us literally everything in the place! Needless to say we ended up buying a new member of our animal family with a full set up for a great price. Very impressed and definitely worth the 2 hour round trip!

J. A.

Absolutely cannot rate these guys highly enough! We paid for my 11 year old Step-Daughter to visit and handle snakes as a birthday treat. She held so many different snakes, not to mention Aligators, a Crocodile and a Chameleon. The staff were so professional and knowledgeable. We all got much more than our moneys worth and were so grateful for a fantastic experience. We're going to swim with the Crocs next!! Thank you!

G. K.

Had a great time, all staff were informative and friendly. Great to have such up close and personal encounters with fantastic reptiles.

J. K.

What a wonderful shop fantastic reptiles and friendly service.

D. S.

Had such a brilliant experience at the store - I had taken my girlfriend there to choose a bearded dragon for her birthday and due to the Vast knowledge of Pete and his staff - we ended up returning to swim with the Alligators ,Holding everything from Big snakes and meerkats to petting iguanas and learning about venomous snakes and even going home with a gorgeous Chameleon and setup all ready to go ! Will definitely visit again and and would 110% recommend to anyone !

A. T.

I have been visiting reptile zone now for over 6yrs. My kids & I love it. The experience of this place is second to none. Friendly & experienced advice given along with some fantastic hand on time with many of the reptiles there. We have had two birthday parties there now, the latest being yesterday which was truly amazing for my 11yr old daughter & her friends. We had a tour around the venomous snakes & all the crocs & gators. They loved every bit of it. They had Birthday cakes too which was a fab ending to our visit. Looking forward to returning soon.

o. p.

KIDS PARTY SPECIALISTS!!! wow, what an amazing day, had these guys come to the kids bday party, they made it the most special day ever. They brought iguanas, snakes, crocodile, chameleon, turtle and snakes. Staff were super knowledgeable of each animal and so calm and patient. Kids were so infacutated and had a day to remember. Such brill entertainment for not only kids but adults too. cant thank you enough xxx

A. J.

We arranged a Swimming with Crocs (actually Alligators, but still quite scary looking!) and Venomous Snakes experience at the Reptile Zone/Crocs r us as a 21st birthday present for our eldest son. We took the whole family and had a fantastic day out there!!! Would recommend it to anyone that has a love or fascination of animals and reptiles in particular!!! 5 Stars!!! :)

T. L.

Wow what an incredible place! Me and my son just had a swim with a few of your crocs and although it was cold and raining it didn’t dampen our experience. The staff here are amazing and were keen to share their knowledge with an inquisitive 6 year old and his Dad! They obviously care immensely for the reptiles in their care and this was shown throughout our experience. The selection of venomous snakes were incredible and the lizards were fascinating. Nothing was too much trouble and we left with a new found love for crocs! Thank you for a wonderful afternoon!

K. E.

Absolutely cracking day! Enjoyed by the adults as much as the child. Wonderful staff with exceptional knowledge. The tour itself is great and being able to hold any reptile we liked was a great experience. Not forgetting being able to hold the gorgeous Ali G. Would highly recommend and will definitely be coming back. Thanks to all the staff for accommodating such a fun day.

M. B.

Bought the venomous snake and crocodile tour for myself and my boyfriend and had the best afternoon at Crocs R Us! We had our own private tour with a very informative member of staff, he took a photo of us with the unbelievably tame crocodile and we finished up with other members of the team showing us all the other reptiles and snakes! Honestly I couldn't have asked for a better afternoon, a very memorable experience!

C. S.

An absolute gem of a shop for reptile owners, and an unforgettable Croc swim! Thank you very much to Tom our friendly and super knowledgeable guide, and Pete for offering an experience like this! We got to hold many animals, and are now thinking of ways to make space for more reptiles in our flat 😀. Keep up the good work guys, we'll be back soon!

D. W.

CrocsRUs was a fabulous experience! 🐊🐊 The staff are so knowledgeable and lovely (I had the pleasure of Tom and Leo for the Venomous Snake and Croc Tour- and also Pete) and it's very clear they are passionate about all the reptiles and their welfare! We were given the opportunity to hold some of the gorgeous chameleons, snakes and alligators which was the best experience! I will definitely be returning as it has been the best day! 🐊🐊 We returned to CrocsRUs for the Venomous Snake and Croc Swim- and would definitely recommend! 🐊🐊 Jack was our guide and he was really friendly and passionate about all the reptiles (as are all the staff) and definitely answered all of our questions- Ali G and Tinkerbell were beautiful to swim with, and we got to experience their gorgeous personalities! I cannot wait to return again! 🐊🐊

R. J.

After working with reptiles myself and having a big interest in the hobby I visited the store today after hearing amazing reviews and I wasn’t disappointed! With out a doubt the best reptile shop I’ve ever been too , the knowledge of the staff and owner was second to none. They went above and beyond to talk to me about different species and let me handle some, the level of set ups and care they give to their reptiles was outstanding. The tour was incredible and definitely will be back to do the swim with the gators and start off my own personal collection of rare species 😍👌 would definitely recommend a visit to anyone with the same interests , Thank you guys ! (Edit . Actually didn’t make it home , did a u-turn and put a deposit on three Scolecophis atrocinctus ! And planned to swim with the gators 😂)

J. P.

Brilliant day out. Staff were fantastic and couldn't do enough for us. Our little girl had a blast looking at all the different types of snakes and Crocs. Her favourite part was holding and feeding Fred the chameleon. We will definitely be back, hopefully to do the swim next time. 👍

J. H.

All of the staff here are brilliant, they're all very friendly, knowledgeable and passionate about what they do. The animals are very clearly well looked after and well loved. We came for a swim and the animals are amazingly friendly. 10/10 would recommend, hopefully see you and the guys again soon Pete. From your new pals in cov ;)

R. M.

This was such an amazing experience being able to see the different types of snakes learning more about how peaceful and beautifully different they are. The team were all very friendly and informative. Being able to hold a alligator was amazing, she just wanted to cuddle in and get comfortable. What a fantastic place, we will definitely be coming back.

D. R.

Went in looking for help and advice, and got everything we needed! Pete was great, loads of help. So many geckoes to choose from 😁😁

M. L.

Went to store today with my son to help him decide what sort of lizard he wants. Reptile Zone were fantastic! Very informative, friendly and let my son hold a number of different types of lizard to allow him to choose what was best for him. Very excited to be picking ‘Bowser the Beardie’ up on Tuesday with full setup! Thank you, made my sons birthday!

S. N.

We had a great time with a family of 5, 3 adults and 2 kids. We really enjoyed our tour with our guide who knew loads of great info and facts to share with us, we were allowed to handle pretty much all of the animals and there was lots of staff around so we didn’t have to wait in a queue to see different animals or wait until one of us was finished handling something else. We got to feed the animals which the kids loved, great fun for all the family and definetly value for money!!

S. B.

I bought a lovely crested gecko from here a while back. They gave me lots of information whilst I was in the shop and it was very friendly, I got to hold a crocodile which was great. But I am now unsure after more reading if everything they told me was good advice. For example, I was told I didn't need a UV lamp or a heat lamp/pad but from joining groups online it seems everyone has both and it's beneficial for crested geckos, so I have had to invest in them (despite being told I would get a UV lamp included with the vivarium, I went back on multiple occasions to collect and there was an excuse every time e.g. the supplier hasn't delivered yet, we'll send it to your address soon...it never came. Unfortunately, I don't live in Bristol anymore to go back). EDIT: Pete contacted me and apologised for any misinformation at the time, and has since sent me 2 UV bulbs and offered a voucher for crocs r us. Thank you.

C. H.

Visited Crocsrus recently with my Gf and son for a guided tour of Petes facility. What can I say.... it’s was fantastic!! I run a reptile department of my own in a shop and it always great to go see other shops and Crocsrus was a real treat. I have known of Pete for some time but never met so was great to finally meet him in person, very down to earth and honest about the animals he and his staff keep, I can tell they’re very to the point take no nonsense as every shop should selling animals should be. Holding toodles (dwarf crocodile) was amazing, his temperament is a real testament to the work Pete and his team put in to keep such a gorgeous animal so calm. The venomous snakes were a real treat for me too they’re phenomenal! To wrap up it’s very much worth travelling to visit and I’ll definitely be visiting again. Thank you too Pete and his team for looking after us :)!

T. H.

This place is amazing! Pete and his staff were brilliant and so knowledgeable.

R. H.

A fantastic experience for the family. To be able to see such fantastic creatures up close and to be able to hold a few of them is incredible. The staff are very friendly and knowledgeable and I never knew there was so much to learn about reptiles. We will definitely be visiting again!! Thank you!

C. H.

Love visiting this shop! They have an interesting selection of reptiles to look at and buy. I bought my ball python and set up from them back in May and the staff have always been so friendly and informative. I popped in yesterday for some frozen rats as my ball python had stopped eating the ones purchased from another supplier. The staff member reassured me that this was normal behaviour and put me at ease. They also let me and my partner hold a few snakes which is ALWAYS a bonus. Good news, he ate the rat last night so happy days! Thank you and see you again soon :)

D. C.

After wanting a bearded dragon for a long time Pete was amazing giving me advice with his years of knowledge on reptiles...I purchased my first beardie and looking forward to seeing him grow... Pete made me fill more confident in knowing that he will always be at hand if I every need any advice or help...

C. S.

Very welcoming and easy to chat to would recommend

K. M.

I purchased the Meerkat experience for my son, it was the highlight of his birthday. Geting to sit with and cuddle Timone and friends was an experience he isn't going to forget. We then got a tour of the venue and reptiles, my son was allowed to pick who he would like to hold and learnt general facts about them, we now have a list of all the new pets he would like 🤣 Will definitely be visiting again.

B. B.

Amazing customer service and massive range of different reptiles from snakes to geckos definitely would recommend visiting here 10/10 experience thank you

P. J.

We had a fantastic experience. The staff were so welcoming and friendly. Swimming with crocodiles was amazing and then afterwards we were not rushed at all - the staff were happy to allow us to look around again and hold some of the reptiles Thank you!

S. H.

We thoroughly enjoyed our visit, highly recommend for any one who loves animals especially reptiles. Tom who gave us the tour has a brilliant knowledge of reptiles and answered so many questions and was very interesting. We were there for over 1hr 30 and felt like only 20mins. All the staff seemed to be so passionate about reptiles and I would definitely be interested in revisiting for the swimming or venomous snake talks. We did this through a Groupon voucher and honestly feel it is brilliant value for money (if anything I would have paid a lot more!). An animal encounter like this elsewhere would be very expensive and no doubt you’d pay extra for the photos! Thank you for a brilliant day and hopefully we’ll be back soon!

a. s.

Really great day. My daughter swam with the Crocs and loved it, Lots of different Reptiles and snakes to see and hold too. Staff really friendly and knowledgeable. All in all a unique time and a great day.

C. P.

What an experience! We have just had the best time, visiting Reptile Zone and seeing the wide array of exotic animals on show. We got to hold loads of different animals, from Tortoise and Chameleons, to Snakes and Crocodiles. The tour of the venomous snakes was fascinating and, to be honest, a little scary, but the best part of the day had to be swimming with Crocodiles and Alligators. To actually have a crocodile asleep on your shoulder, basking in the sun, is just an unforgettable experience. Pete, Chris and our Tour guide Tom were fantastic. They were knowledgeable, enthusiastic, patient and clearly love their animals and love doing what they do. Thank you Guys! For those previous reviewers questioning attitude, I offer this opinion; treat people (and animals) with respect and dignity and you will usually find that you get the same in return, (and so much more) This experience is something that everyone should try.........it's simply incredible!

p.

3 of us booked in for a tour and to meet the reptile family, we were not disapointed! They are really friendly, great knowledge and have a fantastic setup. We really loved being able to handle all the critters! A wicked experience!

M. T.

Amazing!! We did swimming with crocs and it was amazing they had loads of information and they took pictures for us! It was the most perfect experience ever!! Then we did a tour seeing all the animals and they allow you to hold them for as long as you want and if you wanna buy some you can. Really friendly staff would defiantly recommend and would defiantly come back!

K. H.

Great afternoon. My partner and I loved everything. We had a good, detailed tour on the venomous snakes, which really were fascinating! Then, my partner swam with the alligators and crocs. Brilliant!! The staff were so accommodating, and friendly which made the experience even better. We both recieved pictures holding the alligators. After, we had the opportunity to hold snakes etc which was also good. Highly recommended!!!

N. W.

Amazing day, the staff were wonderfully helpful, tonnes of knowledge, really impressive! Most importantly the animals are looked after properly, the crocs looked happy and healthy just swimming around us, the jaws weren’t strapped, safety video beforehand advising you what not to do to annoy them, just what you would expect from a place like this, as long as the animals seem happy, I’m happy!

J. T.

My partner and I visited today, we had no idea what we were in for! This isn't your average reptile store, these guys have massive variety of reptiles, we only went in for a look and ended up buying a chameleon! We went on the tour of the venomous snakes, pretty cool seeing them all up close, very educational and the highlight was holding a crocodile! Well worth traveling to visit these guys and it's worth messaging first of you're after anything specific, it was very busy!

J. C.

We visited today and drive a 5 hour round trip to come . I would do it again in an instant , it such a friendly environment, kids well allowed to handle alot of different animals. I didn't expect them to be able to handle them , and they could handle any by just asking . Everyone was brilliant with the kids and it was lovely and relaxed environment. Would definitely recommend

B. 1.

My parents took me and 6 friends for my birthday for a private tour and talk and to hold some of the animals. I loved it and the staff were great, answering all my questions. They were also very patient as some of my friends were making lots of noise and being silly. If you like reptiles give this place a look, it's great 👍

L. C.

I would highly recommend!! We held a Birthday party here for 7 children with autism and ADHD. The staff were amazing. It was obvious that they loved what they were doing. Please take the time to visit you will not be disappointed. Birthday parties are great as the children held a crocodile and had their photo taken which was then printed off for them to take home as a souvenir.

J. I. m. p.

Bought my first reptile from here and it’s so great! All the animals seem so tame and there’s such a great amount of variety, all staff are very informative and helpful. Would highly recommend.

o. h.

Absolutely amazing friendly staff with lots of knowledge! The tour was absolutely amazing and I had no idea they looked after so many different animals! Even got to hold the most beautiful alligator, with a photo opportunity to top it all off! Would recommend to anyone!

K. W.

Reptile Zone is excellent. We have a chameleon and we always come here for advice and pet food. The staff have a wealth of knowledge and we had such a friendly and welcoming visit. Today we had a swimming with alligators experience and it was fantastic!! Definitely recommend a visit there. Plus you can have your photos taken whilst holding the exotics animals which our kids loved and we came home with lovely printed photo souvenirs in reptile zone frame wallets. They have a huge selection of animals from spiders to lizards to snakes and crocodiles!

s. b.

I visited Crocs R Us today and had the most amazing experience. I visited alone but the staff and volunteers made me feel very welcome and even took pictures on my I-phone so I could look back at my experience of swimming with the crocs and handling many of the reptiles they have. Swimming with the crocs was an indescribable experience and I would recommend it to anyone. Within minutes you get a feel for how well cared for and loved these reptiles are, and they’re surprisingly loving and affectionate - the smaller of the crocs, doodles, loves a cuddle ☺️ After the swim I was shown around the venoumous snake rooms and got to handle some amazing Gekkos, a baby alligator and the famous Frank the Chameleon. All provided by some young but extremely knowledgable and very friendly volunteers. All in all an amazing day! Thank you so much for the experience!

S. T. W.

Amazing experience! Definitely one for the bucket list that's for sure. I purchased a voucher of Groupon for swimming with crocodiles and a tour and it was definitely worth the wait. We travelled from Nottingham and we was greeted and got to hold a few reptiles whilst we waited for our time slot. The tour was incredible, I am very interested in venomous snakes and so to see them up close and being defensive was amazing. The woman who did the tour was very knowledgeable and showed great passion for the reptiles, describing their personalities and answering questions. They also had a student who was very friendly and he was given lots of opportunity to speak about what he had learnt. We then did the swim with the crocodiles which is by far one of the best experiences I have had and something incomparable to anything else in the UK. The place is small but there is so much to see and do and the staff make it an incredible experience. It has definitely changed my perspective on crocodiles and I certainly fell in love with the ones I swam with. They were so calm, gentle and friendly and very open to interaction. This place is offering an incredible thing and it is something not to be missed by anyone who loves animals or wants to do bucket list experiences. I could of spoke to Pete all day, he is incredibly experienced and has many awesome stories to share about his own experiences. Thank you Crocs R Us for a truly unforgettable experience. I will be back with more people!

C. H.

Spent a few hours at the reptile zone today for my sons birthday. The staff there went out of their way to make this an amazing experience and you can tell they Truely care for every creature there. My son was able to interact with numerous crocodiles, as well as learn many facts and hold other animals. Lovely to have photos to take home and my boys are already asking when we can return.

T. C.

My 2 children got given a swim with crocs experience..it was amazing from start to finish. The staff were fantastic, the crocodiles were so friendly you couldn't help falling in love with them. We were given a photo at the end to take away with us which was a really nice touch. Would recommended this for anyone who wants to experience something truly unique!

R. F.

I bought a Swimming with Crocodiles experience for my partner's birthday and we both thoroughly enjoyed it and really felt like the staff had time for us and were very knowledgeable about their animals. The tour of the venomous snakes was interesting and we also had a chance to handle some of the (non-venomous) reptiles in the shop. However, the highlight was definitely the Croc swim, it was really cool to get up close with these prehistoric-esque predators and learn a bit more about them. Excellent value for money. Would highly recommend this experience.

C. S.

Wow what an amazing place! Super friendly and informative. Went to buy my son a Royal Python and whilst there he was able to hold snakes, an alligator and an iguana. Such a memorable experience. We have chosen our snake and they have said they can keep it until his birthday so that it will be a surprise.....shhh! Thank you so much

L. G.

Reptile Zone have been amazing with helping me purchase and set up my beautiful pet tortoise. They had a wealth of knowledge on how to care for one which they immediately sent to my email address, answered my numerous questions in the shop and have continued to support me after I've taken him home by responding to any further questions I've had. They set me up with and explained all the kit I needed and were friendly and happy throughout. I'd highly reccomend them to anyone looking for a reptile pet! Thank you!

A. P.

After initially finding the team were not very helpful or accommodating on the phone, I was pleasantly surprised when I turned up and had an amazing time at Reptile Zone. This will definitely be an experience like no other. We had as long as we wanted with the crocs, each team member was as knowledgeable as the next and the atmosphere was friendly and relaxed. Will definitely be returning next year!

S. C.

Pete and his team of well experienced workers are fantastic to be around. We bought a new reptile whilst we were there and we very well looked after. We even booked into the swim with the crocs. Amazing and would recommend to anyone. Thanks Pete. 5 star all the way. Steve and Sarah

M. H.

Purchased the Croc and venomous tour as a Groupon deal. The staff are so friendly, knowledgeable and passionate about the many reptiles and snakes they care for, its infectious! My 6 Yr old son was over the moon to see so many venomous snakes. After our tour we were allowed to handle some of the animals on the shop floor e.g. A tortoise, a chameleon, a bearded dragon and a crocodile skink. We decided to add the experience of swimming with the Croc and alligator to our experience as well. Highly recommend and thank you to all the lovely staff who made it such a fantastic experience.

F. S.

Attended the venomous snake tour and swimming with crocs experience today. This was an amazing experience and one of the best things I have ever done. All staff were very friendly and had a lot of information to share. Would highly recommended to people of all ages to attend! One of the crocs is particularly friendly and tries to climb up onto your shoulder for a cuddle!

L. J.

The best experience I've ever had in my LIFE!!! The whole team was so welcoming and patient with me. I've learned so much and my dream would to be able to work with them one day!!! I look up to these people They are so passionate and really care about yours and the animals welfare I would recommend it to anyone wanting to learn more about reptiles I've gone home happy and SAFE And the best memories I could ever have

K. E.

Had a good laugh on the weekend doing a Reptile Tour. Very informative and the knowledge of the 'guide' Phil was excellent. They really took their time explaining and talking all about the reptiles that they have, and we got to hold a wide range of animals. It's easy to see where the money is spent - on the welfare and happiness of the reptiles, and not the prettiness of the enclosures or surrounds :) I've read some of the reviews below, but we didn't find the staff or Pete patronising at all and were shocked by some of the comments. He was friendly, chatty and more than helpful towards us. Would we return? Most definitely!

S. C.

Me and my 10year old daughter had a brilliant visit. The staff were so helpful and friendly, we only went for information but with the help of the staff purchased our first family lizard! Highly recommend this to anyone with an interest in purchasing reptiles.

9. C.

We attended Reptile Zone for a party. It was a brilliant experience which the children clearly loved. I was able to handle a Bearded Dragon and fell in love. Having spoken to Pete I decided to make a purchase. Our Dragon is 4 months old and has a beautiful temperament. Pete has been fantastic and very knowledgeable. No question is left answered. I would highly recommend Reptile Zone above other reptile retailers - I have previously purchased a reptile in poor health at another location in Bristol

D. M.

Absolutely Fantastic! The grandkids had an amazing time in the pool having cuddles with Tootles... so cute. Then we had a great tour of the venomous snakes with Jack whi was very knowledgeable and answered all our questions. Highly recommend this experience.

Z. H.

Thank you for the fantastic experience today for myself and daughters 7th birthday! The girls who led the swim and tour were very friendly and encouraging. Owner and the lovely girls were enthusiastic, knowledgeable and professional. We swam with 3 alligators and were able to give them a cuddle, took home lovely pictures, had a venomous snake tour and had the opportunity to hold Frank the resident chameleon, a tortoise, and a variety of non vehnemous snakes! We also learnt a lot about the different reptiles and where they originate from. Highly recommended if you're a reptile lover especially! Thank you look forward to visiting again in future!

m. g.

Absolutely amazing place! First time visiting and will certainly be coming back a whole lot more. Very willing to show you the animals and let you hold any. Huge, huge amount of knowledge and experience. Best reptile shop I've ever been to by far.

L. N.

We went for my husband to have the Croc experience in the pool, it was so relaxed and they answered all of our questions, afterwards me and my 1yo son enjoyed stroking the snakes and holding the chameleons, the staff were very informative and let us watch the chameleons being fed. Really didn't expect the experience for all 3 of us and we had so much fun. The staff went above and beyond! Highly recommended for a visit

C. N.

Great time here today, well worth the visit.

W. P.

Took my 12 year old son and 8 year old nephew on the venomous snakes and croc tour. The tour was 2 hours and the guide was very knowledgeable and friendly and clearly passionate about reptiles. The shop looks small from the outside but is tardis like when you get inside. Great value for money. Both kids loved it, with the highlight being handling Toodle the croc. Got to handle lots of different reptiles. A brilliant day out. Will definitely be back!

A. W.

Been here today for a swin experience. Really enjoyed it. The staff were very knowledgeable and answered all my questions. A lot of the crocs are rescued animals from private owners. The swim was great amd staff were very clear that interaction was on the crocodile or alligators terms. The crocs were bigger than i expected but extremely friendly. Staff did mention they have smaller crocs though which i assume would be available for people not so confident. Staff were always watchful and on hand if needed. Would highly recommend this to anyone. It was explained the main reason for these tours is to try and show people that these beautiful animals are not the killing machines people think they are and i think this would change most anyones opinion.

K. N.

What an experience! A group of 7 of us attended the croc tour today and we were not disappointed. Pete and his team were fantastic and made us feel so welcome, especially the children. The tour itself was brilliant, we saw so many reptiles and learned so much. At the end of the tour the children (and the big children) were given the opportunity to hold Ali the alligator, a beautiful Chameleon and a huge Python. Thankyou so much to our tour guide (so sorry I cant remember your name) You were super knowledgable and so patient with our 5 and 3 year olds. We are now planning on returning in the summer to swim with the crocs! Thank you for a fab experience Crocs R Us 😀

S. S.

Staff were incredibly friendly and the shop has a wide variety. We swam with the crocs and had a tour of the venomous snakes, also got to handle some of the other animals for sale in the store. Again cannot fault the staff they were incredible. Well worth the 3 1/2 hours drive!!

K. -. H. S. R. V.

I just wanted to say a massive thank you to both Pete and Brian at CrocsRus for an amazing weekend on their Venomous snake training course. Learnt so much yesterday and today’s training. I will be coming back for more training! Highly recommend CrocsRus for any of the course/event… 5⭐️

T. D.

I recently bought a bearded dragon from reptile zone, the owner and staff were very helpful and knowledgeable they gave me lots of advice and tips about caring for him. Both the staff and owner made our experience at reptile zone both knowledgeable and fun they gave me the opportunity to handle many different reptiles before making my decision, as well as having a great sense of humour during our visit. I would highly recommend going to reptile zone if you are thinking of buying a reptile.

J. B.

We had such a great time picking our new family pet. Issac was extremely helpful with his knowledge of snakes and was able to answer all of the questions we asked. We Will be back for more and any future questions we might have I know they will be there to help.

G. N.

Took my husband for the venomous snake and crocodile experience as a birthday gift. Amazing tour, very educational and culminated with having a photo taken with Tiger Lily, a Mississippi alligator. Would highly recommend.

A. J.

Brilliant time with 2 of our kids, aged 6 and 13. Swam with 3 crocs and got to holdback Toodles. Then brilliant tour around the place where we were showed and got to hold snakes, chameleon, bearded dragons. Great staff who were friendly and knowledgeable. Absolute brilliant morning we had - all of us loved it. Great to support a small business too. Highly recommend. Special thanks to our volunteer who showed us around and all the staff.

D. A.

I had a great time at The Reptile Zone. I went down to do the two-day venomous snake handling experience to help me with my goal - this was the best thing I have ever done. The staff here are friendly, informative and very welcoming. It is well worth a visit.

J. T.

We just had the tour of the venomous snakes and crocodile etc. It was great fun and very informative. We got to cuddle with Ali G the Croc, and a beautiful snake and then the fabulous Frank the chameleon, plus some great pictures. Highly recommended 💜

p. w.

I had an amazing experience. I traveled all the way from Scotland to do the croc and venomous snake handling course and received an experience that can only be described as first class. I felt safe knowing that Pete and Tom had my back throughout all handling techniques and I will be back again in a heartbeat. Can’t get enough of this place. Will see you guys again soon.

E. J.

We had a wonderful experience swimming with the Gators. The staff were very helpful and really Knowledgeable. I would definitely recommend anyone to go and I would love to do it all over again.

A. B.

Brilliant time for me and my fiancé, went originally in July and had a brilliant time, staff invited us back for free after technical difficulties on our original trip. Opens your eyes around reptiles, especially alligators and crocodiles.

R. G.

Our venomous snake-handling experience at CrocsRUS/Reptilezone was absolutely fantastic! Pete was very knowledgeable, friendly and helpful when instructing us about the snakes, as were the two lovely apprentices. We learnt a huge amount and felt very safe throughout the entire experience.

J. L.

I made the trip to Bristol especially from Birmingham because having researched my next vivarium, I wanted to see the Eco range myself. Having been made to feel very welcome by Pete and Chris, and had an extensive introduction to the animals I can thoroughly recommend Reptile Zone. They know their animals, are openly willing to offer guidance from their wide knowledge base and their animals are utterly beautiful. I did not plan to add another reptile any time soon, but if I do, it will be from here, these people care about the reptiles, I'll be back!

T. M.

We spent a brilliant couple of hours doing the crocodile and venomous snake tour yesterday. Tom was really knowledgeable and patient and we got to handle snakes and chameleons as well as giving Ali G a cuddle! Would recommend a visit. Thank you for a fab afternoon.

M. P.

The venomous and croc collection are really cool. A great place to see animals you may not see elsewhere. Some rare hard to find and very interesting reptiles are often available. Have bought most of my reptiles here and have had no issues. The after care is also great if you need some extra advice or help.

J. R.

Fantastic place where you can see the reptiles and feel them up close. The owner is extremely welcoming, knowledgable and more than happy to help! Highly recommend visiting!

K. A.

My son had his 6th birthday party here today and absolutely loved it. His best friend ended up buying a bearded dragon and set up too at very a very good price. We all want yo go back in the summer for the swim with croc experience. Definitely recommend their birthday party package. Thanks again for making it special

S. C.

Took my children to swim with the Crocs. Ali G and Toodles are amazing and so friendly. The children and I had a thoroughly enjoyable time. In fact my 12 year old asked if we could do it every year. The staff are fab, knowledgeable and friendly. Well worth a visit.

s. h.

Visited crocsrus on the 29th june for 'swim with crocs' amazing experience would recommend everyone having a cuddle with a croc in the pool 👍before the swim had a tour of there venomous snakes really good information and amazing snake collection, Pete and his team very knowledgeable and after had the opportunity to handle there reptiles in the shop, but spent my time just handling an amazing Royal python and getting information on having one as a pet, then decided to take the one I was handling home with me. Now I have an amazing python at home and will always remember this experience, thanks to Pete and his team.

S. D.

Had a snake and croc tour today with my family...what a amazing little gem this place is.. friendly staff... happy to indulge children and ourselves! Our tour guide was Tom! So informative and you could see his love for these amazing reptiles...re really would recommend..hoping to book my sister a swim for her 30th

J. H.

Omg!!... What can I say this place is awesome!!! we travelled up from Liverpool to do the croc swim & snake tour, the whole experience blew my mind. definitely something I won't forget in a hurry & I'm already looking to go back! from the minute we walked in the door till the minute we left the staff looked after us they couldn't of been more helpful & kind... all in all the whole experience was fantastic and would highly recommend and can't wait to go back 😁🐊 huge thank you guys 🙏

s. s.

Fantastic range of reptiles available and the knowledge and love shown by the owner and staff was overwhelming absolutely the best information on how and what type of reptile to get my son to start him off. Thank you all and we will definitely be back soon Can't wait to book our swim with the crocodiles ❤️

J. O.

Awesome Shop, Me and my partner come here fairly often (multiple times a week) to look at the reptiles available and see Pete, Chris and the other workers, great people to socialise with. We’ve bought 3 chameleons from here. And haven’t been disappointed. Overall 5 stars well worth the visit and if you need information they are always on hand

S. J.

Just spent a couple of hours at Reptile zone. Everyone was really welcoming and spent time with us not only giving us as much information as we could handle but allowing us to chat as equals. Looking forward to picking up our new snakes and having a swim with some Crocs!!! Highly recommend this place to everyone.

A. J. m.

We was at croc's R us for 3 hours on Saturday 8th May 2021. I swam with an alligator and a crocodile, the pool was very cold but I still enjoyed it none the less. The staff were very friendly and helpful, we enjoyed our tour and had plenty of conversations with the staff members. I got to hold a crocodile in store as well, me and partner also held a beautiful python. The snakes were clearly well looked after, I would highly recommend booking a swim or a tour with this place. It was an amazing experience and we are definitely going back.

H. T.

Really friendly staff, ever so helpful and knowledgeable. Can't wait to visit again!

J.

Got the swimming with crocs experience and absolutely loved it. Turned out to be 2 alligators in a pop up pool but was so cool! One was 2 years old, the other was 17. Both incredibly docile. All of the staff were very friendly, funny and knowledgeable too. Not been to a place in a long time where everyone loves their job. Got a tour of the other reptiles after and held loads at the end. Would highly recommend and can't wait to go back!

R. T.

Had a great time there today. Took our grandson who is 5. He loved it. The staff were so friendly and helpful. Nothing was too much trouble. He got to hold so many reptiles, it made his day. Well worth a visit to see these up close and get to hold them. Good day had by us all.

K. R.

WOW, what an amazing experience, swam with a crocodile and an alligator, then had a venomous snake/croc/alligator tour. The staff are all absoluty amazing, very knowledgeable and offer support of any kind. We travelled 3 hours for this experience and wasnt disappointed, infact were going back but with our children for the swim and tour again. I cant wait to book my DWA days with Crocs R Us. Highly recommended place to visit, WE WIILL BE GOING BACK. Massive thanks to all the staff, you made us feel so welcome

H. A.

This is the best thing i have ever done amazing from start to finish. The staff were so lovely and knew what they were talking about. We had a snake tour which was really informative and we learnt alot then followed by swimming with the alligators and crocidles!! Best experince ever and worth every single penny. The animals are so well looked after and you can tell each one is loved so much. After we had been in the pool we were allowed in the shop and was allowed to hold more animals which was so good !!! Would defently recommend this to anyone im sure we will be back again !! Thank you for an amazing experince. Holly and Ben.

j. o.

Pete and his team are fabulous. We were given the guided tour, everything looked amazing, from the live food to the crocs, and the team knowledgable and helpful. Its not often you can go somewhere that is so "open house" and welcoming, but this shop 100% is exactly that. My only gripe is its 100 miles away from my house!

t.

Great few hours! Tom was our guide, he has fantastic knowledge and a great attitude towards his job. Everybody was friendly and welcoming! Enjoyed meeting and holding the crocs and the snake tour was also a great insight! fully recommend!!

A. S.

My partner and I love this place , Pete, Chris and the rest of the team will always go out of their way to help you. Pete is very knowledgeable and this clearly isn't just a job for him. We can't fault the service here they are amazing! We have visited multiple times and now feel we have made friendships here. Their live food stock seems to last a lot longer than other places too. I would highly recommend for any reptile supplies or purchasing any reptile, we would never buy from anywhere else. Recently attened a course at the reptile zone/crocs r us and it was brilliant, it was so relaxed and really enjoyable, 100% reccommened all Staff are great and friendly. Pete has so much knowledge you could talk to him for hours! For anyone that keeps reptiles or would like to know more about them this is the thing for you! Very reasonably priced and is an experience of a lifetime! Will be going back and attending more events they are running. There is nowhere like this place where you can learn theory and put it into practice, handling croxs aligators snakes and other reptiles

N. S.

I had the pleasure of taking a venomous snake keeping course today at Reptile Zone. Pete was a gentlemen and Brian who held the course was incredibly knowledgeable, and tailored the course to my specific needs and experience, while keeping me safe. Would highly recommend this place if you were thinking of getting into the hobby.

J. W.

An amazing experience!! Would definitely recommended to anyone, suitable for all ages and is something completely fun, interesting and different. Will definitely be coming back for the venomous snake show.

S. L.

We had an amazing time swimming with the alligators, doing the venomous snake tour and holding the lizards. The team gave us loads of time in the pool with the alligators, patiently answered all our questions and the children's questions. It was an unforgettable experiance and we truly would love to do it again. Thank you to |saac who showed so much love for the animals and shared so much of his knowledge with us. A wonderful family day out.

H. S.

Amazing tour experience! Everyone's so friendly and have so much knowledge. My partner bought us the photo opportunity with Ali G, always wanted to hold baby crocodile, but it was stepped up but having an actual cuddle with an alligator!! Dream come true.

J. H.

Do not be put off by how daunting it looks from the outside! I am so so impressed by this place! Amazing staff, really let you take the time to enjoy the animals and offer up so much knowledge! An absolutely once in a lifetime experience being able to swim with their gorgeous alligators and be shown some really incredible creatures. I’d rate it more stars if I could- will definitely be coming back :)

M. H.

fantastic experience, with 3 kids, great knowledgeable staff, into the well-being of the reptiles, understanding habits, habitats, eating and stimulation. amazing experience, left buzzing, I would highly recommend a visit and tour, and Ali G is the star of the show, teaches you respect for the reptiles. we also experienced a striking monculed cobra, which sent my adrenalin through the roof, have a great time there and thank you J for your time.

A. B.

Absolutely Excellent Experience – Definitely Recommend My wife and I were given a “Swimming with the Crocodiles for 2” experience voucher as a present and drove 210 miles down from Leeds to visit Crocs R Us just outside Bristol …we’re happy to report that it was definitely worth the effort! The Reptile Zone/Crocs R Us building itself is easy to find on the A38 between Bristol and the M5. There is free street parking right outside the front door, as well as free parking for 3 hours at Shield Retail Park just round the corner. From the outside the building looks relatively small, but once you walk through the Reptile Zone (their specialist reptile shop) it expands Tardis-like into a collection of rooms and outbuildings that house their many species of snakes, crocodiles, alligators, caimans, tortoises, geckos, chameleons, and other reptiles. Before our swim we were given a full tour by Isaac, who was extremely knowledgeable and enthusiastic about all the animals there. We learned lots of interesting things, both from Isaac and the short film presentations that were displayed on TVs in several of the rooms. Throughout our visit, it was clear that all the animals there are very well looked after by expert staff who care a lot about them. As well as animals reared on site, Crocs R Us have “residents” who came from other zoological attractions, as well as some rescued from places where they were not well cared for or from zoos that were closing down and needed a good home for their animals. There was plenty of time during our tour to ask questions and take photos before we went to get changed for our swim in the outdoor pool. The pool is (of course) not heated, but our bodies soon adapted and it didn’t feel cold – especially with the excitement of meeting the alligators! Isaac was in the pool with us during the experience, and took photos and video clips throughout. We met two American alligators during our swim, called Ali and Tinkerbell. Ali was the largest, at about 4ft long and weighing in at around 15kg, with Tinkerbell just a little smaller. They were both beautiful creatures, really friendly, laid-back and happy to be held. It was a wonderful, and slightly surreal, experience to be so up close and personal with these animals which are usually portrayed in films and on TV as not being the friendliest of souls. For anyone who might be a bit nervous about considering this experience, we can honestly say that at no time did we feel even the slightest bit uneasy about how they might behave. I should also mention that, although it’s called a “swim”, the pool is fairly shallow and you definitely don’t need to be able to swim to take part. As with the tour, our swim was not rushed and there was loads of time to interact with the alligators. Afterwards, a hot shower is available inside if you want, although we didn’t bother and just got dried in the changing area. Our experience included a free photo in a printed folder (like the ones you get from theme parks), and you can buy more for a reasonable price. They also offer a video service, which must be booked and paid for in advance, that gives you a DVD of your adventure. Once we’d got changed, we were offered the opportunity to “meet and greet” other animals in the outside courtyard next to the pool. In particular, we enjoyed getting to hold one of their super dwarf reticulated pythons and a cute little Hermann’s tortoise. Altogether we were there for over 2 hours and it was one of the best “animal encounter” experiences we’ve had. We would absolutely recommend Crocs R Us, and hope to visit them again in the future.

P. C.

We came along for a snake and croc tour. I couldn’t recommend any more. The kids had the best time, my 5 year old was in his element, but it really was something love for us todo as a family. Everyone who works there is very friendly and welcoming. If you get chance to go, then 100% do! We shall be back in the summer for the swimming with croc experience.

S. W.

In short: Really fun, lovely staff, cuddly crocodile/aligators and super cool venomous snakes! Booked a crocodile swimming experience for my stepson at christmas. He had to wait til warmer weather to use it but has been excited ever since. So glad it lived up to expectations. We had a tour of the venomous snakes (rattlesnakes, Cobras, taiban etc) all safely behind glass but lovely to see. All the animals are well looked after and the staff are very knowledgable. Ethical treatment and the overall happiness of the animals is clearly the focus. Its lovely to see a few rescues also, and a clear but gentle message that these arent casual pets and require licenses and very special care. (Which is helpful because I challenge you to come away NOT wishing you could have a cuddly crocodile!) We swam with one crocodile, one teeny baby aligator and one aligator. They were all incredibly docile because they have been raised around people and will come to you for a fuss. Its a bit suprising after having the tour round the non friendly ones but its nice to know they are content and not forced to be held or anything. (No horrible bound jaws here) Already planning to come back to take the other kids, and because I want to cuddle them again!

a. k.

I finally got round to visiting the reptile zone. The staff were friendly and very knowledgeable. The service i received at the reptile zone was fantastic i would advice anyone thinking of getting exotic pets to go to these guys first! especially if your new to reptile keeping. There expertise is something you can't put a price on. definitely worth a visit.

D. B. (.

Wow is all I can say. The most unbelievable experience ever. Was given an experience of being a keeper for a day and got to go into a pool with 3 Aligators and a Crocodile. They were so tame and even sat on my shoulder. I got to feed them and clean them too. Also during the day you encounter lots of reptiles from tortoises to snake's and anything in between. This is a must for any animal lover and a huge thank you to Pete, Chris, Sasha and the rest of the team for looking after us so well. I can't wait to visit again.

V. R.

What a brilliant experience! Don't be put of that it's a shop we had an amazing afternoon. The staff are very knowledgeable and even our most reluctant young man was handling reptiles before the end! A real hands on experience and some wonderful photos to take home too! Thank you all! Parking is available behind at the retail park, just turn left after the shop and follow round :-)

S. C.

What a fantastic experience, friendly, helpful and very knowledgeable about everything reptile. They could not have done enough for us. Look forward to visiting again to swim with Ali G, who is fabulous. Would definately recommend for all ages.

B.

We travelled up to Bristol today for swimming with crocodiles and tour. We didnt 100% know what to expect. We really got up close and personal with the crocodiles/alligators/snakes etc etc! It was a really brilliant afternoon. Staff are so friendly and eager to answer any questions we had. So knowledgable. 100% recommend for something different to experience. Thank you to all the staff again. Great day!

f. j.

We had a great experience at Reptile Zone! They have such a large variety of reptiles you can handle and interact with. Jack was very friendly, knowledgable and answered all our questions - thank you Jack and Chris we will definitely be back!

J. K.

Amazing day at the reptile zone!! We went here for the swimming with a gator experience and it was brilliant! We were in the pool with the crocodiles and got a great picture each too! They were so friendly! Staff were so friendly and extremely knowledgable as they gave a tour of all the reptiles. We were also lucky enough to hold snakes and chameleons too. Fabulous day would highly recommend to all!!

R. J.

Very knowledgeable staff who were very helpful and able to answer any questions we had. Going back on Saturday to pick up a crested gecko and they have always kept me in the loop and replied to my emails quickly. Excellent service!

M. H.

Amazing, one of a kind experience. Handle alligators, snakes, and immerse yourself in their world. Well worth a trip in itself and get photos included, too.

T. P.

ABSOLUTELY FANTASTIC 5***** Pete and his team are absolutely brilliant! What an amazing experience! I booked for my 11 year old boy and we all loved every minute :) Faye and Chris were absolutely superb, extremely knowledgeable friendly and took some beautiful pictures and videos for us :) what fantastic staff they all are they really made our day :) the animals are sooo well looked after and cared for and treated with sooo much respect and love :) we fell in love with all of them from snakes to chameleons to the gorgeous crocs and alligator :) they were so adorable what an absolutely privilege to meet, hold and swim them :) Toodles the croc was so cuddly and adorable my son immediately fell in love with her 😊 ❤️thanks so much to Pete Faye and Chris and to the animals for letting us spend time with you all :) see you again in the summer with granddad too 😘💖💙💜

P. J.

What a great experience - my little girl - 8 years old - who - like most children, simply loves animals, walked in and were presented with Frank - a chameleon - what a character - he made the trip for us! Overall a fascinating visit and with people who are passionate about their animals.

A. E.

We love this place. We have spent time with the alligators and Toodles the crocodile, been on the venomous snake tour, bought pets and even left our clutch of beardie eggs to incubate with them.... a great place to find out more about amazing reptiles

T. H.

Myself & My Partner Visited Reptile Zone on Saturday 21st July booked in for 12pm. Upon arrival we were warmly welcomed (what you need after a 2.5hr journey) by Chris who kindly offered up Frank the chameleon who was more than happy to sit on my shoulder moving on to my head!! 🤭 Chris was fantastic, offered us a drink, offered to answer any questions we had, was happy to get out any other reptiles we wanted to handle while we waited for our little tour around the premises. This kept us entertained rather than just being allowed to just stand there passing by the time........ We were met by another member of staff (can’t remember name sorry) who took us around for the introduction of the venomous snakes which was very interesting & also the Crocodiles/Alligator/s (Caimen) all named in relation to Peter Pan... tick tick, Wendy, tinker bell..... you get my drift! Lol. After was time to get changed & into the pool to share some playtime with the Croc & Alligators which was a great experience... they were great! So from my personal experience & I can be quite picky sometimes but I would recommend this to anyone. I wish reptile zone further success for the future & you never know we may be back again. All the best Terry & Nikki

J. O.

Wonderful place with very well taken care of reptiles, the owner was great at what he does and got back to me asap with any questions via email, a special thank you to Maisie who informed us how to properly take care of the snake

A. B.

Loved it! My bf took me there as a surprise and it was one of the best days of my life, I never before had a chance to touch snakes even tho I always loved them AND crocodiles!! Ali G is the best puppy aligator EVER I didn’t even know that was possible, the whole experience was amazing and the guys were so friendly and nice! I learned so much about the animals and me and my bf enjoyed it so much we are planning to come back to swim with the crocs 😍 that should be listed at top 5 things to do in Bristol. Tall guy with the glasses im sorry I forgot your name! but thank you again for showing us around, we really enjoyed it!l and it was great talking to you! Xx

R. M.

Had our sons birthday party here. All the kids and adults had an amazing day. All loved swimming with the crocs. All the staff were fantastic, really nice and informative. The tour of the venoumous snakes was great. Having pictures taken with alli g was a great way to end the party and a great take home gift for all the kids.

E. N.

We loved our crocodile experience! Tom was our tour guide and he was brilliant, we now know everything about crocodiles and snakes! :) Thank you for having us!!

R. B.

Absolutely amazing experience. Four alligators that were happy to be handled in a pool followed by a venomous snake tour. Many thanks to Pete for helping to organise a very special belated 21st birthday present

M. E.

Had a fantastic time last week. We did the venomous snake show for my daughter’s birthday. All of our party thoroughly enjoyed the experience. The owner was incredible knowledgeable, and the animals were simply amazing. If you have an interest in snakes this is a must!

S. L.

Thank you so much to Reptile zone for our swim and tour. Such an amazing experience :) Isaac was a great tour guide with the best knowledge!

M. H.

Took my kids (10 & 13) to swim with the crocs and have the talk on venomous snakes, they had a great time!! The handlers were very knowledgable and very patient with my children too! Fantastic experience!

G. W.

I would strongly recommend, I had an absolutely wonderful experience and I am now the proud owner of a panther chameleon. The staff were very knowledgeable and friendly, the shop itself is a wonder with so many different animals. I had visited another pet shop before coming here and the service there just did not compare. If you're thinking about getting a reptile or just want more information on them you should definitely visit the reptile zone.

R. G.

I went there to give them my African land snails that i could no longer look after due to the amount of babies they lay. They let me hold loads of different reptiles which i loved and i am looking to getting either a tortoise or a iguana. Chris i think his name is was a very lovely guy and made me feel welcome, he new his stuff. I am now looking to volunteer here.

S. S.

Absolutely amazing experience. I went there for a two days Venomous Snakes Handling Course. Gorgeous animals and very well kept. It was a pleasure learning about those animals with the guys there! I will come back for sure, see you next time! Andrea from Italy

c. L.

Bought a tortoise and set up from these guys. From start to finish really helpful didn't tire of my endless questions. Gave us their email for any future questions and have offered to check him over any time we need it. Really great experience would 100% recommend to others

A. D.

I cannot recommend the team here enough. After a long time I finally was able to get my own bearded dragon. I messaged the team last Saturday asking if they had any in or where getting any in, they said they had a red morph bearded dragon in that was 4 months old. I went up on Sunday and paid for my dragon. I picked him up today with a 4ft vivarium that the team kindly wired it all up for me. The next time I buy any reptile this will be the place. Again I can't recommend them enough and I've never been happier with a purchase.

l. w.

Had a great day swimming with alligators. The venomous snakes and non venomous snakes were great too enjoyed the tour, Will definitely be going back . Pete and his staff were 10/10.

S.

Can’t thank Pete and the crew enough for all there help and support and knowledge with are new Chameleon we have visited them 3 times now and they really can’t do enough for you, and thanks for the tour and photo with Gidget the kids loved it !! Highly recommended for a visit has some really cool reptiles and crocs that you would never see anywhere else in the uk!!! Once again thank you and can’t wait to pick our boy up later in the week 😃

S. H.

Staff very friendly and knowledgeable, range of reptiles impressive and the highlight was getting to cuddle the beautiful, tame 9-year old female alligator, Ali G, and have our photos taken. Such a treat! Highly recommended!

N. H.

Thank you Pete and Chris for an amazing experience today. I am petrified of snakes and the team were very accommodating in assisting me with overcoming this. Chris was very professional and incredibly knowledgeable, also patient with my wife’s constant questions! There is parking available around the back on a retail park and there are toilets/hand washing facilities. I will be returning with the kids in the summer and look forward to seeing all the reptiles again. The experience has increased my self esteem and confidence massively. Unique experience.

T. H.

Would definitely recommend you check out this shop. Pete, Chris and Tom were amazing and are super knowledgeable! They were always happy to help and answer any questions I had about the different types of animals they had there. Not to mention the venomous tour and swimming with the alligators- amazing experience!

C. V.

Have now had two reptile handling experiences with Pete and the guys at Reptile Zone. (My son has had a fascination with Crocodiles and Alligators for quite some time now). The first was at the shop, where for two hours the level of dedication to my family was staggering. We went through the whole shop and time was taken to answer questions and talk through alligator behaviours and so on. The second was at my son's birthday party. Pete brought along some other reptiles and the party group were all given ample chance to learn about them and handle each in turn. Both experiences have been fantastic and it is totally clear these guys are all experts. Can't praise Pete and his team highly enough.

S. R.

Swimming with crocodiles experience was fantastic! Keepers very friendly and knowledgeable. Tour of venomous snakes and various animals afterwards also very interesting. Would visit again for sure 👍

H. L.

Absolutely fantastic experience of swimming with the crocs yesterday. We learnt so much from the venomous snake talk, held lots of beautiful reptiles and thanks to the experience and knowledge of the wonderful guys in the shop myself and boyfriend overcame our fears. Definitely something that you need to experience - . Thankyou so much for making it the best day of my life.

B.

Highly recommended, hidden gem. An up close and personal experience swimming with crocs ,we'll never forget. Followed by a fantastic tour of venomous snakes and other reptiles, a collection of which we thought we'd never see in our lifetime.

P. P.

Today we had Reptile Zone visit our school fair and what an experience it was!!! From initial contact we found Pete very helpful who provided all necessary paperwork and insurance needed for a safe and fun visit to school. Pete kept in contact with our PTA throughout and even afterwards. Chris came to visit our school on time and the reptiles were extremely popular and worth every penny. The children had a whale of a time and were mesmerised that they had crocodiles at their school and that it’s the coolest summer fair ever!!! Thank you so much Reptile Zone, we hope to have you visit next year too!!!

D. E.

A great experience - we were supposed to go earlier this year ..... but COVID happened ! Well worth the wait tho - Pete got us booked back in as soon as was possible . Our tour guide was fab - very knowledgeable and you could just tell he loves what he does and the critters he works with ! Would def recommend a visit 😀

S. E.

Hi, I now have the time to write my review of this place. Firstly I want to say that we visited this place for my son's 5th birthday with his friends, this was over 3 years ago and he and all his friends loved it - my girly girl daughter came along too and she fell in love with the place - that has got to say something about this place!... We may have visited over 3 years ago however they still all talk about it. Now trying to help address people's view on the rudeness of staff/owner and the unavailability of the place - the place is popular!!! Book with several date options. And as for the staff and owner - ok, the owner is a little quirky but so is the whole shop! Where have you ever been where you feed a crocodile, hold lizards, snakes, turtles, etc???? As I see it, the staff are unique and so is the place, in fact - are we not all unique and quirky? Give this place a chance, come with an open mind and you may actually enjoy it

P. S.

I'd like to thank Pete, Brian and the whole of the Reptile Zone crew for a truly wonderful, memorable and educational weekend. I was made to feel so welcome. What a privilege this weekend has been. Thank you.

m. y.

Fantastic experience from booking to swimming. So glad that we made the trip to meet the team and all of the fantastic reptiles who live here. Very knowledgeable and passionate staff. You will love it!

K. B.

What can I say, this was the best day ever. I have adored crocodiles since I was young and always wanted to see them, today I got to not only see them but cuddle and kiss them like a baby. They was amazing and very friendly. The whole experience was wonderful, from the swim to being shown around and told in detail about the reptiles and seeing the venomous snakes. We even got to handle a iguana, snake and Camelon. Pete and his staff are lovely, We are now saving to take our sons here and cannot wait to come back. See you again soon

M. J.

Went today with my 2 grandsons to swim with the Crocs. Sadly it started raining otherwise would have stayed in the pool longer. Our tour guide Tom knew so much about all the animals & you could tell he really cared, he spent a good hour taking them around upstairs & the shop floor letting them touch & ask questions. Would definitely recommend going there really lovely experience

D. &.

I would like to thank the staff for their help with my unwell leopard gecko ..,she was not purchased from them .. she was unwell and a vet wanted £70 to put her to sleep saying that was best for her ., not happy with the advise from the vet I rang them as a last resort for some help and to advise me .. they said to bring her to the shop Where they were so good and so helpful and 3 weeks later she is still alive and seems to be doing ok ., I would recommend them to anyone and in the future if I am wanting a reptile they will be my first choice !! Thank you so much x 😁

L. C.

Amazing experience, the staff were very friendly and knew so much. We swam with alligators and a crocodile and really loved seeing all the snakes and holding them afterwards. Highly recommend, we’ll be back again :)

K. C.

Had a wonderful afternoon, what a lovely surprise this store was! Staff are all so friendly and informative. Their reptile tour was something else - highly recommend :)

T.

Excellent place to visit, very kid/family friendly. Chris was very professional & helpful from start to finish. Bought our children’s first two Royal Pythons and enjoyed the Venomous Snake tour, High 5 Team, Many Thanks The Gardiner’s 👍😁👍

7. s.

My daughter had the "meet the crocs" experience bought for her for her birthday and i like reptiles so i went along with her To be honest i was not expecting it to be as enjoyable as it was . We spent about 1 -2 hours there looking at all the great reptiles there venomus snakes crocs and my daughter fell in love with a chamelian which she spent most of the time holding .. The staff were very friendly and knowledgable We held the croc and had our pics taken which was cool . Well recomended

K. M.

What a great place! Took my 8 year old for the gator swim, and while we were waiting we handled most of the reptiles downstairs!! The staff were friendly, knowledgeable and the tour was amazing - so many beautiful animals. We will definitely be back!

L. E.

Just returned from my son's 7th birthday party here with 6 friends. They all had a fab time and are very excited to show everyone the photo of them with the amazing Ali G the most patient alligator ever. Thank you all so much for your time and patience and I am sure we will be back to swim with the Crocs.

L. H.

Brilliant from begining to end. Great friendly team with years of knowledge. Patience in abundance and clearly love mentoring potential new venomous keepers. One of the best weekends of my life.

c. p.

Absolutely AMAZING shop! Top quality animals and advice from caring experienced staff who could of written the book on excellent customer service. Being in the pet trade and having been to hundreds of shops in my time I'm not easily amazed, but I felt like a child at Christmas. HIGHLY recommended.

J. S.

My family had the unforgettably magical experience of swimming with three sweet tempered alligators. My wife fell in love with them and now wishes to adopt them all (not happening), and my youngest son has an unbelievable story for his classmates at school. Well worth the adventure and we will definitely make another visit when the opportunity presents itself.

C. B.

If you want a unique experience with some cuddly crocs go here! The staff seem to truly love their jobs and value the animals. The extras that most places charge extra for such as printed souvenir photos were provided free of charge which was a very nice touch. You won't get to connect with a Croc on this level anywhere else!

J. C.

Went with my 7 and 11 year olds, and we all loved it. I would recommend this 2 anyone the staff have loads of knowledge and really nice. We all held a crocodile and loads of wonderful reptiles.

M. L.

Yesterday myself and my Son attended to swim with the Alligators what a pleasure it was to be in the company of these wonderful reptiles, they are definitely missed conceived as they were not aggressive at all and we had a Great time. Pete who runs the shop is a very knowledgeable man and his staff especially Isaac and Hayley were very informative many thanks to you all for making our visit a Great one we will return.

F. D.

Came here as a surprise from my partner for my birthday! Had an absolutely fantastic time, Tom was more than helpful! Knew so much information about the animals we’ve learnt so much! Definitely worth the trip from wales for this! Would highly recommend to anyone

T. P.

Visited for my son's 8th birthday, as he loves aligators. Had the tour which was very interesting and informative. We were able to handle lots of animals and had our photos taken with the aligators. Excellent few hours.

j. h.

I went in yesterday for some advice on how to care for a Leopard Geko I rescued, after taking their advice on lighting and vivarium set up, I've already seen a huge difference in him! They were very knowledgeable and clearly very passionate about the animals, telling me exactly what to do to give the geko the best chance. Will be going back there more frequently now!

K. P.

Fantastic time today. Peter and the staff were fantastic and so knoweldgable. The venomous snake tour was very fascinating 😬The croc swim was out of this world, once in a life time opportunity, highly recommend - Toodles and Ali were so friendly and placid it didn't even seem real. Hell of an experience. Thank you guys so much Nat P

J. M.

Absolutely incredible experience with the crocs and other reptiles today. Staff very friendly and knowlegable. Good value all round and no where else will you get so close to these amazing reptiles.

J. “. B.

Not a fan of reptiles I reluctantly visited recently with my 13 year old I was pleasantly surprised, while I still don't like snakes I would love a chameleon! The staff there were so helpful, they didn't laugh at my ignorance, instead they educated me. I came out a changed person and we're now saving! Big thank you guys for your patience, your love for what you do is evident. Look forward to returning soon I hope.

C. T.

Easy to find good parking(free). Very welcoming. Had a tour done by the volunteers who were really nice and kind very informative and telling us facts that we didn’t know they let us hold a snake and the crocs and gave us photos for each person the tour is £25pp and about 1hr30-2hrs there also was no pressure to leave or stop handling the animals they were very promoting of us holding them and the volunteers had fun with us Will struggle to see everything if you struggle mobility wise but I am sure they team would adapt to meet requirements if and where they could... The owner as well is lovely Pete is a terrific guy very knowledgeable and keen to pass on his experiences Lots of experiences to offer and will also help you with any concerns with your pets or purchased animals

E. S.

Myself and my partner visited Reptile Zone after adopting two approx 15 year old Horsefield tortoises elsewhere. As first time tortoise owners, we wanted to do everything right. Pete is a great guy, with plenty of knowledge & as locals we feel lucky to have Reptile zone and it’s knowledgeable staff on our doorstep. Pete checked the girls over & gave Bernadette a much needed beak trim. 10/10 recommend!

J. D.

Amazing team all very Helpful I went in last week with only the knowledge that I got from loads of websites that looked Professional and that I thought had the correct information on the right way of caring for my crested gecko or so I thought.... After talking to Pete He was able to clarify that a large amount of the information I found online was a incorrect.. So after my visit to the shop I walked out with all the information I could possibly need and more importantly all the correct kit to keep my crested gecko happy and healthy

N. K.

I took my 2 year old to Reptile Zone yesterday. Chris and the staff made sure she had an unforgettable experience. We did the crocodile and snake tour and she loved Frank the chameleon. Thanks Chris and the team at RZ.

T. 1.

Fantastic experience, our 10 year old loved it. Was given plenty of information about the reptiles, got to hold lots including an alligator. Would definitely recommend :)

S. W.

Amazing experience swimming with the crocs, very friendly. The other reptiles are great to handle as well, staff are great. My 12 yr old nephew loved it

C. B. (.

Really friendly staff, especially the guy that showed us around (Tom, I think). He was really enthusiastic and clearly cared a lot for the animals. We went on the groupon deal and it was great value for money. Animals were so cute!

E. W.

One of the very best reptile shops I've been to (and I've been to a fair few!) They always have a great stock of beautiful animals and it's very hard not to keep adding to your collection!!!!!! The staff (Chris) and owner (Pete) are great 👍🏻 very helpful, knowledgeable and always keen to help you in any way. If you are looking for a reptile shop that provides 100% care and attention to all details, this is the one for you.

S. H.

Fantastic facility, all the animals held are well looked after and the ones for handling are very friendly. The staff are very knowledgeable on all reptiles and the swim with the crocodiles experience is excellent, would definitely recommend!

H. S.

I was blown away by the friendly knowledegable staff when I recently visted Reptile Zone. I bought two little tortoises and was offered lots of useful advice & tips. Repile Zone is a great place full of lots of wonderful reptiles, with staff who are able to offer you their wealth of knowledge. Looking forward to going back!

N. M.

Pete's shop has become a firm favourite with the family. Pete has given us invaluable information and treatment for our tortoise "Alf". My daughter is smitten with Ali-G, Petes Alligator, who she has had a cuddle with. Brilliant shop, excellent service. Thank you Pete and your team

S. A.

Amazing experience! Isaac was so enthusiastic and entertaining throughout the tour. I was so nervous getting into the pool with the alligators, Isaacs made me feel comfortable enough and relaxed enough to enjoy the experience and even found the courage to hold the big Alligator Ali. The staff are extremely friendly and welcoming from start to finish. What I loved most was the easy atmosphere the staff gave, especially Isaac, it was above and beyond what I expected. A must do event!

H. M.

We visited yesterday for my son’s 9th birthday and had the most amazing time! Swimming with the alligators was an incredible experience and the staff were so welcoming and knowledgable, taking their time to show us all of the animals and happily answered all of our questions. We will 100% be returning and can’t recommend Reptile Zone enough!

m. r.

Have purchased 6 reptiles from reptile zone, the advice and after sales care is second to none. The owner Pete even supplied his mobile number to contact out of hours should we have any problems. Very knowledgable staff and excellent choice of reptiles. Keep up the good work guys, highly recommended.

s. h.

personaly thnk its the best shop around. they have both helped me loads and loads with my pets before when ive had bad advice from other places & they young lad knows so much about reptiles its almost unbelivable!! also did a tour to see the crocodiles & poisonous snakes as well as hold the really friendly really beautiful alligator and it was one of the best things i've done! and they nearly always have some rare and unusual reptiles in the shop. couldnt recommend any more highly, best shop by far!

K. C.

Thankyou for the brilliant tour and amazing venomous snake show this afternoon! Knowledge and friendly staff who were happy for us to ask questions and hold some of the reptiles. A brilliant birthday present for my husband and we both loved it!

A. W.

Did the venom course , an incredible experience and was very professional. 100% going to come back again. The most diverse reptile collection in the country and has more venomous snake than most zoos I have been too.

J. C.

Took my 8 year old who loved it, very informative and helpful staff allowing as many reptiles to be handled as possible.

K. M.

We are a family of four who have just got home from the venomous snake and croc tour and we have all had an amazing afternoon. There were some really impressive snakes to see and we enjoyed handling the crocs and snakes. Really down to earth and knowledgable staff with a real passion for the animals that shines through.

s. g.

Brilliant shop. Agree with the review below on that the shop and selection are superb. However don't agree with comments about being overpriced. this is a specialist shop that only sells high quality products the type any reptile owner should want for there pet. As for the owner he can be abrupt but i have only ever seen this when people are treating there animals in such a way that it could affect the happiness or health. The rest of the time he is friendly inviting and willing to share his vast wealth of knowledge.

G. B.

Great shop, I enjoyed swimming with a Croc and the venomous collection. I was surprised with with the selection of animals available for sale , definitely not the run of the mill you normally see The staff were friendly, knowledgeable and all the enclosures were well maintained.

S. K.

The guys from Reptile Zone brought an assortment of beautiful creatures to my sons 6th birthday - Children and adults where enthralled and loved being able to handle the Boa, Chameleon, Alligator, Bearded Dragon, Frog and Millipede. Highly recommended for something different at a party - Thank you!

P. &. A. K. W.

Happened open this store while out with my daughter, took her into to see some lizards, one of the staff let her hold one and she's been speaking about it ever since! We really appreciate the time the staff took, making my daughters day!

J. M.

I took my partner for a swim with crocs experience at the weekend followed by a tour of the venomous snake facility at Reptile Zone. Pete's knowledge and hospitality were unrivalled while we were there. I mentioned my partner was a Zoologist at the beginning of her career and he arranged for his partner who also works in the same field to come down for a chat which was truly above and beyond. Staff were happy to let us handle any animals in store (except venomous of course) and were very knowledgeable about their behaviour and husbandry. Phenomenal experience that I would highly recommend to anyone.

B. R.

Had a brilliant time I did the crocodiles and snakes tour and was just brilliant. Got to Hold alligators which is on my bucket list so am well pleased thanks to all the staff there can't wait to come back a must do for anyone

K. B.

Absolutely wonderful place amazing reptiles Pete is so knowledgeable helpful kind such an intelligent interesting man Was able to get my daughter the snake she really wanted complete set up anything and everything needed and catered for amazing place and people

C. G.

Booked as a birthday treat and Crocs R Us certainly didn't disappoint!! Very friendly and knowledgable staff showed us around the reptiles they own including King Cobras, Black Mambas, Rattlesnakes, Caiman, Crocodiles and Alligators. We also got to hold a Burmese Python, Tegu and Crocodile, which was an experience in itself! The trip was finished off by a swim with 2 alligators, which was a surprisingly-relaxing experience. Although it was a little surreal at first, it was an honour and pleasure to share the water with these incredible animals. The animals were so calm and we felt very comfortable being in the open water with them - the alligators also seemed to enjoy our company, which was really nice. A highly recommended experience for any reptile lover! You won't view crocodilians in the same way again!

a. h.

What a fantastic day out, friendly staff with loads of knowledge. You can get up close with the crocs, snakes and many other reptiles. With the chance to see a preview on the venomous snake show that will be taking place in the near future, I will definitely be returning soon.

J. F.

Would highly recommend. Bought a Retic Python and a Bearded Dragon from here and both the owner and the young lad, Jack, were really helpful and have continued to provide advice and support as and when we have needed it. Amazing selection of snakes and reptiles. Thank you .

T. M.

Excellent trip to do the tour and meet the animals. Very knowledgeable staff who clearly care for the animals and what they're doing here to look after them

C. W.

A fantastic experience, we held a couple of crocs and a beautiful dwarf retic. Loads of helpful advice. I will definitely go back, can't wait to swim with the crocs in the summer. Easily spend a few hours in the shop.

C. C.

Absolutely amazing experience. Had so much fun with the crocs and all of the staff were excellent. Very knowledgable and friendly

S. D.

Had a great time, myself and my step children went swimming with the aligators then all of us went on a tour of the venemous snakes and to see the other crocs and caimans they have there. We even handled some of the snakes and lizards. Very knowledgeable guys, would recommend a visit 😀

D. C.

Was an absolutely awesome experience lovely staff and a must so if in the area

A. S.

Brought a blue tongue skink with complete set up, customer service is second to none the guys in there are so good happy to answer all our questions and help choose the right pet for us, once we decided on a the blue tongue skink the process of ordering was so easy, viv was ready built and set up for us to collect, can’t fault the service

R. R.

An absolute gem of a place. What a fantastic way to learn about reptiles and get the opportunity to handle them without being rushed. Chris is full of information, and clearly passionate about the animals in his care. Definitely worth a visit.

C. F.

The experience was amazing will definitely come back again. Great staff very friendly

E. M.

Went here today with the two children! They swam with the alligators and crocodiles. What an amazing experience it was, they haven’t stopped talking about it all on the hours journey back! Absolutely brilliant staff!! Worth every penny!

L. F.

We had a great time on the venomous snake and croc talk and croc handling session. The guide was very knowledgeable and the venue very friendly. We had a group on deal so even better - would highly recommend - many thanks

A. W.

The staff were very friendly and knowledgable, we done the tour and we swam with the alligators which was an incredible experience! The shop was a little cramped however the animals were extremely well cared for. We will be returning!!

S. G.

Fantastic! Friendly crocodiles that love a cuddle. Anybody thinking of a crocodile swim, definitely needs to go! I have a very happy 5 year old who can't wait to go again! Thank you for a very memorable day

D. K.

W took our 6 and 4 year old boys for the experience, they loved it got to hold all sorts and the staff even showed them inside the anamatronik velociraptor. Highly recommend grwat time had by all.

V. H.

We brought our bearded dragon from here a week ago Pete and Chris where really helpful and answered any questions we had they took there time to explain anything we needed to know while we was there we also got to meet the alligators and venomous snakes which was amazing so pleased we chose to get our baby beardie from here and will definitely be going back

R.

My 10 year old son booked onto the keeper for a day experience and loved every second. Helping Pete and his team, handling the reptiles and swimming with the crocs. Perfect for an aspiring croc handler!!!

K. W.

Fantastic experience swimming with the crocs. Staff were welcoming, friendly and knowledgeable on all of their reptiles. Would definitely recommend.

L.

Fantastic visit today! Thoroughly enjoyed by both my little boy and I. Ruby was really lovely, very informative and a great guide. We both enjoyed seeing all the animals and learning new facts about them too. Brilliant experience and some great facts. So lucky to have this place on our doorstep!

M. M.

Amazing experience!! The owner has great collection of reptiles, staff is very friendly and passionate about their work with this type of animals. Highly recommended :-)

A. H.

Visited on Sunday 30th May 2021 for ultimate package to celebrate my two daughters belated birthdays with their closest friends (6 children, 4 adults). Place was recommended by my cousin and did not disappoint! Staff were really friendly and flexible. We held the alligators, had bbq with both vegetarian and non vegetarian options, swam with the alligators, saw all the animals including the venomous snakes and were very lucky to feed the crocs! Special thanks to staff who knew their stuff and were very friendly, but in particular the knowledgeable lady and volunteer man who helped us throughout the day (won’t mention names for online privacy)

M. F.

Had a fantastic afternoon on the Croc tour! Saw some incredible alligators 🐊Crocs, venomous snakes and lizards,got to hold many different types of reptiles, and had some wicked pictures too.A hidden gem of a place.

S. H.

Pete and his team were brilliant all friendly, very informative they know there stuff, we had lots of interaction with the crocodiles and other reptiles, this was so worth the visit, we will be returning later in the year with more family members as it’s so a must. Thanks guys 😃🐊🦎👌🏽

T. G.

We were booked in to swim with crocs today and it was wicked, everyone there was really happy to help and let you hold anything you could! Better than I ever expected would definitely do it again

J. H.

Amazing service, called loads of times today about my partners bearded dragon that was poorly and every time received the best advice and support and had great knowledge! We then visited the shop and the owner checked him over and told me what was wrong and called the local vets for me so my pet could be seen and to get the problem solved, couldn’t be more grateful, couldn’t recommend this place enough! The staff are amazing X

B. J.

DWA course was fantastic, extremely knowledgeable and experienced keepers(Brian and Pete) with ensuring safe handling techniques are used, more than willing to help out with anything to ensure you have the right start in venomous and anything included in the process such as setting up a safe enclosure, how to set up a venomous room, the entire process of acquiring a DWA license The preparation before the course is taken seriously and again will do anything they can to ensure you are as prepared as possible before hand Would highly recommend

D. S.

Great day out! Definitely worth doing. Great staff and made to feel welcomed and looked after when swimming with the crocs

S. G.

We visited with our children a few days ago querying about bearded dragons. We went to Pets at Home previously but we were not convinced. Pete and Maisy were very friendly and next moment our kids had a bearded dragon and an alligator in their hands. Needless to say that we bought the bearded dragon with its enclosure, the animal is lovely and very tamed, a joy to have at home. Pete and his staff have a wealth of knowledge and he even gave us advise on hibernation for our tortoise. No question was too silly for them! Absolutely brilliant place with amazing staff. If you are looking to buy a reptile don't waste your time, Reptile Zone is the best.

G. P.

The most amazing experience, swimming with crocs! Lots of time dedicated to us, lots of knowledge and answered all of our questions. We even got to hold all the rest of the reptiles! Most amazing day for all four of us, we want to make it a yearly visit. The staff were all so lovely!

N. H.

I took my two children aged 13 and 9 here for a guided tour. We were taken around by a lad called Oscar who was very informative, answered all our questions and was really friendly. After seeing the incredible collection of snakes and crocodiles we were then able to hold and have photos with one of the crocs which was a fantastic experience for us all! The owner Pete was very chatty, extremely knowledgeable and made us feel very welcome. I highly recommend a visit and booking onto the guided tour, you won't be disappointed!

J. B.

Had the most incredible day visiting here, everyone is so welcoming, friendly and helpful, loved meeting Ali G, we learned lots of facts about the snakes and really looking forward to having a keeper for the day experience next year!

L. K.

We had such a lovely afternoon on the crocodile and snake tour. My two boys absolutely loved it! The staff were so friendly, informative and really made us feel welcome. I would definitely recommend a visit.

A. P.

Great place to come and visit if you are interested in a new pet. Wonderful support. Let my son hold a variety of geckos before he decided on what he wanted. Ordered everything in for us and communicated well when it was going to arrive. Really happy with everything from start to finish. Highly recommend this place and the support the give

A. T.

We're brand new to reptile keeping and were extremely impressed with this shop and the v.knowledgeable owner Pete, who went out of his way to give us loads of invaluable advice on how to care for our gecko (which was spot on). The range of creatures on offer here is eye-watering, much more than it appears from outside. We've visited several reptile retailers recently in the Bristol/N.Somerset area and haven't been entirely satisfied ... until now. Reptile Zone has everything we need, and more, and we look forward to our next visit.

T. H.

Great tour, very informative and fun. My reptile loving five year old had the time of his life! He had so many questions, and was so excited to be able to handle so many exotic reptiles. He had no fear of even the biggest snakes and Crocs. Thanks for an amazing experience!

Z. M.

This was one of the best experiences we’ve ever done. The staff were lovely and very knowledgeable. Holding Ali the alligator was incredible, such a gentle calm girl. Will definitely be booking the swim experience in the summer.

A. H.

I when here wanting some advice on how to care for a tortoise and they answer all of my questions and gave some great advice as well . They also let me handle a Leopard Tortoise in which I decided to buy as I was a beginner they suggested that I got one of there kits which has everything you need for your new pet in it. On the day of picking up my Tortoise they had him already to go with his kit .Since I had brought the kit with the 4 foot by 4 foot tank they help me put in into my car . And made sure that I knew that if they was any problems or I had any question that I could always go up to the shop with my tortoise(as they do free health checks)or email them with the questions.Over all I had a great time at the shop and learned a lot about tortoise.

R. W.

Lovely people who really care about their animals, really enjoyed our visit! Baby chameleons were fascinating and I especially loved Tyson the Iguana, who was a rescue. The owners apparently have an open door policy for abandoned pets. Recommend!

E. W.

My daughter and I went yesterday for a tour. We were there for an hour and a half. The girls were so friendly and informative and we learnt so much! My daughter has fallen in love with chameleons which is a relief as she originally wanted a pet snake. We will be back!

C. W.

Well all I can is amazing I booked an alligator swim for my little girls 10th birthday there it was an amazing experience for all of us. My little girls got to hold all 3 of the alligators in the pool. Then after getting out we went on a tour of the place and got to see many other reptiles including some venomous snakes including kong the king cobra which blew my mind. All I will say if your thinking of going don't hesitate just book and go. All the staff were amazing very friendly and polite a huge thanks to all the staff and Pete what a great place thank you for a wonderful day we will see you soon.

L. C.

Excellent service and extremely knowledgable owner and staff. Complete beginners when visiting today with our 11 year old son, explaining at great length the care of different reptiles we were interested in. Nothing was too much. We came away with our new bearded dragon and am so pleased we didn’t go anywhere else. It’s an amazing service and I feel happy that the team are on hand to help us going forward. Thank you so much for all your help and patience today. What a wonderful team. Best in the business without doubt.

A. K.

Best day out in a very long time. The staff were all lovely people. The girl who showed us round (Kira) had only been there 5 days and had so much knowledge and made the tour round the various snakes, lizards and aligators a real treat. It was such a great day spending time with amazing animals and being able to hold them and was finished with a photo if us holding the little alligator. I would definitely go there again for another visit. My favourite bit was being able to hold the baby Merekat which is something I've always wanted to do. Overall I give Reptile Zone 5 stars and highly recommend it. Thanks guys

H. D.

We just had the swimming with crocodile experience and it is one of the best things we have ever done. Pete and the team were so knowledgable and friendly and our tour guide went above and beyond to make it such an amazing day. It wasn’t rushed at all and we got to see all the reptiles and handle lots of animals. They were really reassuring and informative, we learnt so much and loved meeting the crocs. Highly recommend and we will definitely be making a return visit :) thanks Pete and team!

R. M.

Amazing store, amazing staff and amazing knowledge. My 9 year old and friends had a wonderful experience with the croc swim, best party ever. I have also purchased 2 reptiles from here, wouldn’t go any where else!

j. m.

A fantastic day all staff were knowledgeable and helpful from going through the door. RUBY who showed us everything and explained about all snakes, crocs n alligators the experience swimming was very serene but a big thanks to Pete too for the quick answers to my emails and keeping us informed we hope to be back for his venomous snake experience 10/10

Z. Z.

Love this reptile store! Been here a few times previously - each and every visit has been nothing but a positive experience - the staff know their stuff and are really quite helpful and friendly. Took part in the Venomous Snake tour & Aligator swim the last time and it was nothing short of spectacular ❤. Would definately book again! I recommend it for anyone who either loves reptiles already or just have a general curiosity and want to learn more.

K. S.

Had an incredible time viewing all the reptiles and swimming with the aligators. Staff were very welcoming and knowledgeable. The aligators were very friendly and enjoyed cuddles. The opportunity to hold a chameleon and baby snake was exciting and fun. Overall would highly recommend and go again. Interacting with these exotic animals, very cool. 😎🥰

J. C.

Wonderful visit to meet Tiny the Meerkat today. Staff were super friendly, and we even got to hang out with Frank the chameleon as a bonus. I'd encourage anyone thinking about visiting or booking an experience to do it! :) We will be back!

F. G.

We had a great experience today with the venomous snake tour and swimming with a croc. The team were informative, friendly and had a lot of respect for the animals. The interactions with the animals were amazing and we will be looking to visit again!

e. j.

Went there to just look and browse around the store and it was an amazing experience. I was welcomed by Chris who was so helpful, knowledgeable and kind, and let me hold various animals which all looked healthy and were very calm and easy to handle. Overall I absolutely loved it and spent ages there and would definitely recommend and revisit. :)

K. E.

Went in today to talk about Geckos and which one would be best for a first time person. Pete was really lovely explained everything to me and what they thought would be best for me. I am so happy that I have finally got my crested Gecko called Gary. Highly recommend Reptile Zone

B.

Brings a whole new world to light. I brought the swim with Crocs experience. The shop/ experience is very easy to get too. The outside of the shop looks daunting but the minute you step in your greeted by the owner Pete, and his staff, they are all so friendly and knowledgeable to say the least, we could of stayed all day just watching the and chatting about all the reptiles etc, The experience it's self was great not only did we get to hold them and see them swim, your able to take as many photos as you wish. Some very beautiful and fascinating snakes geckos etc to look at, it's opened our eyes and minds up to a whole other world, needless to say we have already booked to return next year.

T.

Absolutely amazing experience, took my daughter and her 2 friends today for her birthday. They had a tour with Haley who was very nice & knowledgeable, got to hold different reptiles and then best of all swam with the crocs! In the past we've had a tour, held a crocodile, purchased a gecko and a tortoise. I would defiantly recommend.

l. b.

Had an amazing day meeting the reptiles and swimming with the crocs! Such an amazing experience with amazing friendly staff who make the experience even better! After we got to swim with the crocs they then let us handle the reptiles and the new baby Meerkat! Would highly recommend! Thanks again for having us and making our experience so exciting!

S. T.

We had so much fun today!! I booked this as a birthday present for my husband and got so much more than we expected! The owner was so knowledgeable and answered so many questions, all of the team were lovely and really took the time to explain in detail about all the different animals they have. The alligators were so friendly and we learnt so much. Tigerlily was adorable! We even got to hold the adorable meerkat and the owner managed to talk me into holding a snake to get over my fear haha. From start to finish it was just amazing!! If you do this experience then you really should take the time to speak to the owner and see some of his pictures from his own experiences which are mind blowing! Thank you so much everyone at crocs r us for a very memorable day!

L. B.

Went into the store earlier today to talk about chameleons etc, (Not sure of all names) but so awesome in helping me, very polite awesome team showed us around to see “Wendy, Tink, etc. fairly priced I reckon for all that your investing in. Gave us 100% of their time, very knowledgable, Reptiles well cared for and overall glad I went there. Can’t wait to bring home chameleon. Thanks again guys.

K. H.

Best day of my LIFE!! Before we even started the experience we were able to hold the lovely Frank (Chameleon) a very large constrictor snake (can’t remember the name 😞) a baby snake (no name) then we started the tour. The outdoor pool was rather chilly, (granted it is September!) we all got changed and climbed in! (Group of 4) we first got to meet Tinkerbell and Tigerlilly two alligators around 10 & 5 years old! Got to have a cuddle with them both and learned so much knowledge from them! THEN! My partner asked to see the bigger Croc and proposed to me with the lovely Ali G who was so wonderfully behaved!! It was such an amazing experience. The staff we amazing! So lovely and friendly! Crazy knowledgable about all there animals from alligators, crocs, scorpions, reptiles and venomous snakes!! They really went above and beyond to help make this such a special day! Best day of my life and would HIGHLY RECOMMEND this experience to everyone!

D. H.

My son and I had an amazing time in Reptile Zone this afternoon. The animals are beautifully conditioned and cared for by Pete et al. My son left the shop excited after his photo with Tinkerbell the alligator! Awesome shop… knowledgeable, caring and welcoming.

C. D.

What an amazing place, Pete was very knowledgeable and helpful as well as having a genuine interest in reptiles. We took in a tortoise that we have acquired and he answered all our questions. Excellent, would highly recommend

T. l. o. B. A. J.

We had a swim with the crocs and tour today @2pm it was an amazing experience and my two nephews loved it so much especially Ali g and the new male croc who they would like to call messi as he likes playing with footballs. The staff was amazing and so friendly and knowledgeable with the animals as well as so interactive with us 😊

J. C.

On holidays from Australia I found Reptile Zone on the net. Had the pleasure of meeting the owner Pete and Brian who does most of the venomous handling the other day and was invited back to interact with some of their venomous snakes yesterday. They know their snakes and most of the top Herpetologists and Toxinologists around the world that I know so it was quite an experience. I got to spend 7hrs there with the Cobras, Rattlesnakes, a very cranky Puff Adder, King Cobras etc and had the best day. Held their Alligator (Ali G). Lots of firsts and could not have asked for more! If you are looking for an experience with venomous snakes, a visit to Reptile Zone is a must! Ring before hand and speak to the owner Pete Blake. Top bloke. Julian Craig Julian Craig Training Adelaide Australia August 2022

R.

Bought two beautiful Western Hognose snakes from Pete today. Healthy, great condition, my daughters are over the moon with their new pets. Pete is very knowledgeable and helpful, always happy to let my reptile obsessed daughter look around. I suspect this will just be the start of her collection.

M. R.

Don't be fooled by the appearance, this place is amazing! We had the most incredible experience swimming with 3 crocodiles today. The crocodiles were relaxed during the interaction and all reptiles on site are all exceptionally well cared for. The staff, Maisie especially, were so welcoming, knowledgeable and great with my children! Would recommend in a heartbeat!

R. V.

I took my three young teens, We all literally had the time of our life's !!! We had a tour of the many fascinating Spieces but the Meerkat, Crocodile holding and especially the Swim with two incredibly friendly Crocodiles was totally mind blowing fun !!! The owner Pete and staff were so welcoming and helpful answering tons of curious questions from us all. We even added a new member to the family, bought a baby Chameleon home with us lol I cannot praise or recommend Crocs R Us, The Reptile Zone, Pete, the staff and whole experience enough it's truely made our holiday and year !!! Thank You

v. f.

I can not give enough stars... petes a 10! My daughter was and still is completely over the moon with her baby... ( pied snake) amazing with information and all I can say they go above and beyond !!! If your looking for a new reptile addition to your family this is the place to go..

C. P.

Utterly brilliant place. The alligators are amazing, the snakes v interesting and I got to hold an iguana! Very knowledgeable and interesting staff, Pete and Maisie. Highly recommended.

A. C.

Absolutely brilliant went for a venomous snake tour was really good, the lady that showed us round was lovely very helpful and after got to hold some of the snakes and lizards on the shop floor, daughter loved it, would definitely go again. Thank you for the amazing opportunity to view and handle the reptiles.

S. M.

The reptile zone - crocsrus Had my daughters birthday party today. The staff were amazing and answered all questions and were showing how to hold the reptiles and meerkats. The children enjoyed the amazing experience of swimming with alligators and handling reptiles and meerkats. Cant express how great the party was and would rate this so much higher

A. N.

This place is incredible! The staff were brilliant and the variety of reptiles they have to hold was great. The alligator swimming though!! If you love reptiles it’s a must! You need to try it

E. T.

We had a great day, we booked a croc swim but got so much more, we had a full tour and got to meet most of the animals, staff were super friendly and made our day. Many thanks to all that work there.

S. N.

Incredible experience with friendly staff. They had the answers to any questions thrown their way about facts involving the animals in their care and more. All animals are properly cared for and looked after. Will absolutely be coming back.

C. b.

We have been to crocs r us a few times. My boys loved Frank the Cameleon and their hug with Ali G😍. On our last visit we sawn with the crocs it was an amazing experience and Pete and the staff are all very knowledgeable and friendly. Pete is a top bloke and has donated croc swims to help with raffles i have been involved in such a kind man x

L. L.

From beginning to end, we had a brilliant day! All staff are brilliant and knowledgeable and seem to really care and are super passionate about the animals and their job. What an incredible experience 👏 Thank you guys again.

R. F.

An amazing experience! Booking was easy with good communication. The tour was very good with lots of interesting facts supplied about the different animals but the swim was just another level. I just couldn't believe I was actually in the water and holding an animal that I've admired for so many years but never thought I'd get that close to. A very very special day that I'll never forget.

M.

Came here for my dad's 50th and we all enjoyed it. The staff were all friendly and knowledgeable and it was a great experience to handle multiple reptiles and even a meerkat. Look forward to coming again next year.

B. D.

Love this shop , we got the meerkat experience and could hold some of the other animals too! Loved it and definitely recommend it

K. W.

Great tour today with Keira. Didn't feel at all rushed. Plenty of opportunities to ask questions and hold the reptiles. Spoke to several of the other staff who were also willing to chat and answer questions.

c. m.

I took my son here to swim with crocodiles for his birthday & we had the best time ever. The staff was really helpful & welcoming especially Maisy & the owner & we couldn’t believe how cuddly they were & we will definitely recommend this & we will be going there again soon…

L. H.

Fantastic experience, really interactive. They were really helpful and knowledgeable. Its was great to handle some of the reptiles and especially the meerkats. Would definately recommend going

L. B.

Great shop, great costumer service, awesome staff, this is the best place to go whether your a beginner or even if you are experienced in keeping reptiles, the staff have great knowledge and will assist your needs. Pete and his shop has been there for 18 years and many people recommend it, so I’d say if your interested in getting a reptile go to Pete @reptilezone/crocsrus.

J. H.

Had a great 50th birthday present, visited reptile zone swam with alligators and also handled various reptiles. Staff were helpful and friendly, well worth a visit great day out.

M. C.

We had the most wonderful experience swimming! We were able to get up and personal with the crocs and give them a good hold! We couldn’t recommend this more!

V. B.

My son (8) enjoyed the croc and snake tour alot! Some great pics to be had and the staff are fab! Allowed to hold any reptile you like.

s. w.

Great experience had for both husband and son. Even more so for his 9th birthday. The staff were all super friendly and couldn’t help enough would definitely recommend.

K. W.

We popped into Reptile Zone just to have a look with future plans but we were so impressed with the centre and the staff that we ended up pre-ordering a young Bearded Dragon on the spot after handling the dragons & other reptiles. They arranged everything for us with a lovely full size vivarium and all the essentials to get us started. They also told us everything we needed to know before bringing our little beardie home. The staff really went the extra for us and we couldn't be happier with the new family addition. We'll definitely be using them again for our reptile supplies and can safely recommend them to anyone interested in bringing a little lizard friend home.

s. h.

Very professional and well educated on the reptiles they keep definitely recommended checking them out especially if u have young children as they allow holding and photographs with the animals

M. O.

The staff are very knowledgeable they have a wide variety of reptiles and snakes. The kids enjoyed handling some of the different reptiles available, especially the gators.

C. B.

I was there only 1 time I love animals whit cold blood but my grill friend is really afraid of reptiles:(:( So the only things what I can do is to go there and admire the snakes,crocodiles,dragon”s etc If you’re a cold blood lover go there because you will don’t regret And staff is very friendly and nice 5* guys:)

G. H.

This was the best experience I have had the keepers where amazing and full of knowledge and the crocs was so chilled we held everything had the best day I will definitely be back thanks so much 😀

c. j.

Absolutely amazing bloke, got a brilliant package from him when I bought my beardy baby at the beginning of July, so helpful and noted that he was there whenever I needed advice or help... will definitely go to him for any other reptiles in the future... and will 100% recommend.

A. W.

Amazing experience!! Such an impressive collection of different reptiles and snakes, highly recommend!! Owner and staff are very friendly and full of knowledge!! Got to hold a young alligator called Ally or Ali, very cute! Also got to hold a chameleon and a gecko, my partner also held boa constrictor! We had an amazing time, please go if you love your snakes and reptiles, a great experience!

J. C.

10/10. My boyfriend and I went for the alligator handling tour and it did not disappoint. The most amazing experience ever for reptile/animal lovers. ALL the staff were amazing 👏🏻 we both had an amazing time. Experienced and knowledgeable staff, all animals are in great condition/health. Definitely going back! Sounds dramatic but... Best day ever!

C. A.

My Son and I had an AMAZING time at Crocsrus, we went on the Crocodile and Venomous Snake Tour which also enabled us to handle Ali-G and we were given a photo of us holding him as a memento of our visit before we left. There were a huge variety of different reptiles to see and handle and the staff were really knowledgeable about each and every one. The tour was really informative and the host ensured we all got to see the reptiles and we only moved on when we were all ready which was really good and thoughtful. After the tour we were able to sit down and in turn have a cuddle with Ali-G, the staff ensured we were comfortable first and told us how to hold Ali-G safely, We were all given a perfect amount of time each to hold Ali-G and have the experience of holding a real crocodile. We also had the opportunity to handle practically whatever reptile we wanted, my favourite was the tortoise, my son loved them all. We were so impressed with our visit that as soon as we left we booked up to go Swimming with the Crocodiles in May which also allows us to do the tour and see Ali-G again. We can’t wait to go and we thank Pete and his staff for making our first time there memorable and exciting. We can’t wait to go back.

J. C.

Amazing experience - went in to look for advice on where to start, not knowing what to expect but expecting to narrow down some options from the experts. Great advice, friendly and welcoming from all staff, very honest, down to earth and pleasant. Will definitely buy from them and can’t thank Pete enough for his advice, understanding and patience. Very honest and to the point which is appreciated. Thanks for helping me and my kids understand more about the amazing world of reptiles. Quite an experience.

Y. S.

Excellent experience. Had a tour which was really interesting and engaging. Lovely staff who are really knowledgeable and helpful. We bought a royal python from them and they provided all the kit and were excellent with their support. We gave it as a surprise and all the staff helped make it an unforgettable experience for our son. Can't recommend reptile purchase or a tour highly enough.

R. A.

We had the most amazing afternoon having a tour and handling some beautiful snakes after having it bought for us as a birthday present. Leo did a wonderful tour and our 5 year old left there wanting a snake of her own. Lovely, well looked after animals and very knowledgeable staff. We'll definitely be back (hopefully for a purchase!)

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