Reviews of Webuycycle. (Shop) in Derby (Derbyshire).

Webuycycle

106 Reviews

104 Comments

Shop

Used bicycle shop

34 Full St, Derby DE1 3AF, United Kingdom

Description

Information of Webuycycle, Shop in Derby (Derbyshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Webuycycle

Popular times

Sunday

Monday

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Wednesday

Thursday

Reviews of Webuycycle

D. H.

From start to finish the whole process of selling my bike was made simple starting with the level of communication through to dropping my bike off on the day. They offered a very fair price for the bike and after checking the bike paid the agreed price without any haggling and transferred the money before leaving the shop. I had said a small discount would be fine due to a delay on my side but they very kindly honoured our original price. I can highly recommend Webuycycle. Thank you. David

P. H.

Very happy with whole process. Online valuation form was very easy to fill in. As promised my bike was valued within 24 hours. Value offered was fair and comparable with what I might get on eBay, allowing for eBay fees, but of course with much less hassle to me. We exchanged a few more emails so that I could prove ownership and they wanted the serial number of the bike to prove it was not stolen. Once this was done a time and date was arranged for collection which was free as I live near to Derby. Paul arrived at my house on time and was pleasant to deal with. He gave the bike a thorough inspection and then did an online transfer to my bank account. As easy as that!

M. C.

Excellent company, I can't recommend them enough. I had a more than reasonable offer from them within a couple of hours of filling in the online valuation form. A couple of emails to prove ownership, etc, and then I arranged to drop the bike off at their Derby shop. They carried out a quick inspection and then I had the money in my account before I'd left the shop. Super straight forward and min hassle. Will definitely use again.

H. K.

Great experience. Offered a very reasonable price for the bike which was delivered by courier. Communication was good throughout and payment was made, as promised, within an hour or so of the bike being delivered. Absolutely no hesitation in recommending these guys.

S. D.

Emailed with photos for a valuation and I received a prompt reply, I considered the offer fair and dropped the bike off at the premises within a few days. A quick inspection and the money was transferred whilst I was in the shop. Quick and easy. A discussion re Wordle and I was on my way for a coffee and then home.

T. L.

A fantastic business who offered a fair price for my bike. Darren and the team were very helpful and the money transferred promptly on receipt of the bike. I would highly recommend them and would certainly use them again.

D. A.

Superb service and communication from Darren and Paul. Within a couple of hours of submitting my bike photos and details (on a Saturday evening) I had a very fair valuation from Darren. On accepting the valuation I was given clear information on how to proceed along with advice on courier services. Some proof of ownership and identity are required and within 3 hours of the bike box being delivered to Paul I had the original valuation in my bank account.

B. O.

I bought a bike on line from Paul, it came in two days. It was very well packed and survived the courier undamaged. It is a beautiful bike and I am very pleased with it. It is as described and I feel I paid a reasonable price!

P. K.

I dealt directly with Paul (the owner) as well as Darren - brilliant communication and service, very fair price, super fast response times and very quick payment at the end. Couldn't be happier with the whole process - definitely recommend!

A. P.

Fantastic service from Darren. Gave me a fair price for my e-bike. I could have sent it up to him, but instead I made the drive up from Hampshire to deliver in person. Would highly recommend there service. Regards Andrew

S. E.

Great guys to deal with over email and face to face (I dropped my bike off with an agreed appointment). The valuation agreed was very fair and explained. The team really know their stuff.

G. H.

Sold my bosses mountain bike to WBC and the whole experience was straightforward and simple. They stuck to the price offered and it was less than £30 to ship the bike to them. Much better value than using Ebay! Don't hesitate to try them!

G. B.

Great experience selling my road bike! They have been helpful from the start to the end, despite the fact that I had to change my plans a couple of times. Their valutation was very fair, their support during the process excellent, and the payment even quicker than I expected. Absolutely recommended.

J. B.

Sold my bike to this company. The full process was hassle free. The offer that they gave me for my bike was more than reasonable, once my courier had confirmed delivery of the bike, payment was in my bank account within half an hour. Would 100% use again and recommend to anyone.

B. H.

Fantastic service. Really quick to respond to correspondence. Clear and concise instructions and paid the same day the bike arrived at the shop. Thanks v much :)

T. F.

Excellent experience. I discussed options over months and Paul was very patient. I sold my bike remotely and it was much easier than I thought. They even suggested a delivery service which was cheap and worked well. Money was paid into my account within 2 hours of them receiving the bike (pretty good considering they had to unpack and inspect it). The best bit is there were no sellers fees. Or uncertainty and they gave me a very fair price.

b. h.

Such a pleasure to deal with, quick and fair offer for my bike, friendly and helpful too. Used them 3 times now and highly recommend

T. B.

What a great process. The team at We Buy Cycles are so helpful, they gave me a very fair price on my mountain bike, helped throughout the process and paid an hour after the bike was delivered without any issues. Would definitely use again!

A. S.

Great service, fair valuation and very efficient with both responding to my initial emails and sending payment once they had received the bike. Would definitely use again

J. R.

excellent service. The team were really helpful with the questions I had, gave a fair price and were true to their word about paying as soon as they received the bike

C. S.

Fantastic service! Quick, easy and efficient way to sell your old or spare bikes. Paul and Jonty were both friendly, polite and communicated throughout the entire process and sale. Payment was made same day as when the bike arrived with them. Would recommend without hesitation.

D. A.

Excellent service. Communication was easy and staff were always quick to answer any queries. They updated me regularly and offered a very competitive price for my bike. Payment was made quickly and the whole process went very smoothly.

A. P.

An excellent service that I would definitely recommend. A fair price paid for my bike, avoiding the hassle with advertising or ebay fees. Always prompt communication throughout from start to finish and once the bike was unpacked and inspected their end the money was immediately in my account. I cannot fault them and will certainly be using them again.

A. Y.

I had an incredibly positive experience from start to finish selling a titanium road bike to We Buy Cycle. Online valuation tool is easy to use, price offered was excellent, communication from Paul and Darren superb. I cannot recommend them more highly...and of course far less hassle than Ebay. If you have a decent bike to sell then don't look anywhere else.

n. s.

Amazing customer service. Very supportive with the selling process steps. The payment is made almost immediately upon receiving a bike. Highly recommended if you're need to sell your bicycle

G. C.

Webuycycle was recommended by my local dealer. The Website proforma was easy to use. Very prompt response (less than 24 hours) from Paul with a good valuation and an explanation of how it was arrived at. I delivered the bike to Derby the next day and one of Paul's team had given it a quick look over within minutes. I provided some proof of ownership paperwork and ID and the payment was in my bank account before I left the shop. Fast, efficient, fair and friendly service and process. Would not hesitate to recommend and use again myself.

P. W.

Fantastic experience from start to finish. Having completed the online valuation request and exchanged a couple of emails a very fair valuation was provided. It made selling though webuycycle more favourable than using the big online auction platform. I dropped the bike off in Derby and after a quick inspection the funds were transferred whilst I was in the store. All very professional and straight forward. Highly recommended.

M. E.

An excellent service. After my initial inquiry, I was offered a fair price for my bike. Easy instructions on how to send it and quick payment once received. Would highly recommend and will use again if needed.

D. T.

Very pleased with my first time using webuycycle. Paul and Darren were both fair with their valuation and communicative throughout. Wouldn't hesitate to recommend to friends and family, and will undoubtedly use them in the future (when I'm forced to sell another bike!)

M. J.

From the initial email to obtain a valuation only around 10 days ago to today when I received the funds after the bike was delivered and inspected I can’t express how impressed I am with WeBuyCycle. Paul and Darren were so helpful every time I emailed and kept me in the loop the whole time. I will recommend to all of my friends and family.

S. W.

Great experience with these guys, super competitive valuation and money in my bank the same day the bike arrived with them. Great service and support from Paul throughout the process. 100% recommended!

J. H.

A really straightforward experience! I sent them through the specs of the bike I wanted to sell (a Canyon road bike) and Paul replied very quickly with a good, fair offer. I liked that they explained how they'd come to the offer value as well, as it helped with feeling like it was a fair deal. I sent them the bike a few days later, and they inspected it and sent me the agreed amount the day it arrived (by bank transfer). Very easy to deal with, and no fuss at all. Would use again :-)

M. B.

Excellent service from start to finish. Paul was very quick to provide responses and advice on shipping. Payment for bicycle was made one day after arrival, excellent service...

S. G.

Recently sold my bike with this company. Contacted them recently for a valuation. They come back with a very reasonable price that I was happy with. I received the funds a few hours after they received the bike from the courier. Very easy to deal with. Will use them again.

M. P.

This was an extremely positive and efficient experience from start to finish. Paul was quick to respond to my initial enquiry and the communication was clear and concise. Paul was able to put my mind at ease and provided delivery details and his mobile number. A fair price was offered for my bike and I was given clear advice on how to ship the bike to them, as I do not live close enough to the store to easily visit in person (Paul recommended Paisley Freight who collected the bike from my home and delivered next day). I carefully boxed the bike up to avoid damage in transit. Webuycycle received my bike the following day and payment was received within an hour or so of them receiving the bike. I received email confirmation that the bike had been received and that payment had been made. I would definitely use Webuycycle again and would recommend them to my friends and colleagues. The service provided is professional, honest and exactly as described on their website. I was thoroughly impressed.

A. T.

I couldn’t rate WeBuyCycle enough. They were always very prompt with communications. The courier I used emailed to say the bike had been delivered and no more than 3 hours later I had an email from the guys at WeBuyCycle confirming that the bike was as described and the money was transferred into my bank account. No hassle with test rides and people trying to get a bargain. They offered a fair price equivalent to an eBay price (minus ebays fees) in excess of what I expected to get. I used Paisley Freight as recommend by WeBuyCycle. They obviously did an alright job as the bike arrives in the condition it left but I did use a shed load of bubble wrap. If you want to sell your bike, this is the way to do it.

S. E. G.

First time I have used these guys and would recommend them for an easy and quick bike sale. I got a valuation I was happy with and I was paid just a few hours after they had received the bike. Great Service and great communication. Simon Spalding

J. C.

Recently sold my bike to Webuycycle and can't recommend them enough. The whole process from start to finish was a pleasure and completely hassle free. Great customer service and will happily use again in the future.

S. H.

This was the easiest method of selling a high end bike that I have ever done. A fair valuation, good communication from start to finish and guided through the steps all the way. I would definitely recommend this company and would happily use them again.

C. D.

After viewing the Webuycycle website and the information attached to it I emailed to them the details and photos of the Giant Defy Advanced I wished to sell. I received a very quick reply from Paul with a price he would pay for my bike. I thought the offer was very fair and after further correspondence arranged to drop the bike off this morning 11/06/20. I arrived at the shop and was greeted by Paul, he quickly assessed my bike and agreed it was in the condition that I’d said it was. Within minutes the agreed fee was paid straight into my bank account. I think all in all I was in the shop no more than 15 minutes. This has been an extremely easy process made all the easier by Paul’s friendly manner and willingness to respond quickly with information and an initial offer. I would not hesitate to use Paul and his team again and would definitely recommend them to any friends or family.

J. C.

After making an initial enquiry via the website valuation proforma I was promptly given a fair offer with an associated rationale. Paul provided an excellent, prompt and clear step by step guide to the process. I shipped my bike on the Monday. It arrived with Webuycycle on the Wednesday and I was paid the quoted amount on the Thursday. Outstanding, honest and straightforward service. Many thanks. Highly recommended.

K. M.

I would highly recommend Webuycycle. The whole process was very quick and easy. Paul was very quick in responding to my emails, and gave me a very good price for my bike. Payment was made immediately on receipt of the bike and I was very happy with the whole experience. I would not hesitate to use them again.

C. H.

Great experience and a fair price offered took the hassle out selling my bike, didn't have to deal with the random questions on eBay and and FB Market place, like are the wheels round. Worth getting a quote and finding out what you can get and if the extra money you'd get from a private sale is worth the hassle, only you will know that. Good support and communication all the way through the process, Paisley Freight that WeBuyCycle recommended was spot on to.

M. A.

I sold a BMC Roadmachine to Webuycycle. I filled out the online form late in the evening and got a very fair quote at around 7am the next day. I shipped the bike with the recommended courier service (you have to securely pack the bike yourself but the courier can provide packing materials). The funds were transferred to my account once the Derby workshop received and inspected the bike. A very high end bike store in London actually recommended Webuycycle to me, so I had faith that this wasn't going to be a goat rodeo. TLDR: Quick service and fair prices. What more could you ask for.

A. C.

I bought a bike from these guys and sold them mine (so a bit of a part exchange). Happy with the financial side and they were a pleasure to deal with... great communication and speedy payment.

C.

Very quick and simple process of selling your bike with the webuycycle team helping assist throughout the process. Prompt payment as well once your bike has been delivered and overall excellent service!

D. G.

I was looking for the best way to sell my 2018 Cervelo S3 having seen how high the fees were on ebay. I contacted a couple of "we buy" type sites and had a few insulting offers. These guys asked for a few more details which was actually reassuring. My fear like all of these type of sites was they would not pay out on the offer price they gave me. I detailed the few minor issues and sent detailed photos. Their offer was the best I had been given and I accepted. They even pointed me to a specialist courier (Paisley Frieght) who were reasonably priced and very good. The bike was picked up and delivered to Webuycycle the next day. I was expecting a message to say they were going to revise their offer but I simply got an email thanking me for delivering the bike and letting me know my payment was in my bank! These guys are excellent. Really impressed with the service they offer and I ended up with a better deal than going through the hassle of dreaded ebay. Thank you Darren and Paul.

M. “. N.

Excellent service throughout. Took a few pictures of my two bikes I was needing to sell and completed the online form. Less than 24 hours later I had offers for both bikes in my inbox. I accepted these and could drop the bike off, use a courier or Webuycycle offered to collect if its within their collection radius. I dropped the two bikes into their store and after they inspected them, I was offered full price for both. The money was in my account by the time I walked out the door a few minutes later. A good honest service - highly recommended.

B.

I fully recommend this company. They made the sale of my bike straightforward. The customer service is fantastic and I received a fair price for my bike. Thank you.

J. R. H.

Paul at Webuycycle gave great customer service with a reasonable price, payment on the spot and no hassle at all. This has to be the best way to sell (and buy) a quality bike - from professionals like this. The business looks very impressive and I wish them every success. Would recommend unreservedly. John Howells

A. G.

Paul offered a fair price for my old bike and paid the agreed fee into my account on inspection. Excellent communication from valuation online to meeting up in store. I would be more than happy to use Bike Works services again and have recommended to my cycle club mates.

M. M.

Excellent experience, completed the forms and received a valuation quickly. packaged up the bike and sent ti to them and received the agreed money in my account the next day. Would definitely recommend Webuycycle

A. A.

Excellent service from start to finish. Good price offered on my old bike and money straight in account once bicycle received. Would recommend and use again in the future. Thank you

J. B.

Fantastic service from start to finish. Gave me a fair valuation for my bike, suggested a courier service who were very good, and the cash was in my account the day the bike was delivered to them. Communication back and forth with Paul was brilliant. If you’re thinking of selling your bike and don’t want the hassle and time wasters you get doing it yourself online and/or on auction sites, then I can’t recommend webuycycle enough. Thanks again!!

m. g.

Hassle free way to sell your bike. Paul was quick to respond and offered a fair price. Payment was made to my account on the same day the bike was delivered to the store. I would also recommend Paisley Freight who offer a fixed price bike delivery service which was again hassle free. Definitely recommend these guys when selling a bike.

P. “. F.

Really excellent hassle free way of selling a bike. I brought a new 29er full suspension MTB new last year but couldn’t get on with it at all compared to an old 26 I had years ago. So the dreaded hassle of how or where to sell a bike comes up. I googled and found this site. From start to finish it was all excellent - a simple form, a few pics, etc. then a very good offer came through. As it was nearish I drove up to Derby and dropped the bike off, money paid into bank straightaway. No hassle, superb service. The offer was very good and probably more than I would have got privately. Strongly recommend. Already spreading the word.

A. L.

Paul and the team offered a great service! Gave me a very reasonable offer for my bike over email and payment was very swift! Great selection of high end bikes available to purchase. Would definitely recommend to anyone looking to buy or sell their bike!

b. w.

I couldn`t face going through the Ebay palaver when I decided to sell my nearly new high-end mountain bike, so thought I`d try Webuycycle. From the very beginning they were very friendly and very professional, and I really can`t fault them on any aspect of the service I received. The price I was offered for the bike was pretty good, and after using their recommended courier, they transferred the money originally offered extremely promptly, and with no quibbles. An excellent company, highly recommended

E. N. P.

Could not rate Webuycycle enough! Amazing service. Very responsive and efficient. Good price. Sent in my bike and received payment straight away. Thank you, Paul

N. N.

I sold today my 3rd bike to Webuycycles and they've always offered prompt service with transaction done on the spot and great communication. I wouldn't hesitate to buy or sell to Webuycycles again. Highly recommend these friendly chaps

D.

Can’t praise this company enough! Totally stress free sale and extremely competitive compared to cycles exchange. Paul is very easy to deal with, would definitely recommend.

M. K.

Great service. This is such an easy, hassle free way to sell your bicycle. I filled in my details online for two mountain bikes. A valuation was emailed back very quickly. Dropped the bikes off myself, quick check of the bikes and the full valuation amount was transferred straight into my account. You could use ebay with the usual tyre-kickers and test rides, but this was so easy. Nice one!

S. C.

I just sold a Trek Fuel mountain bike to WeBuyCycle. The bike was collected quickly (we're only 20 miles from Derby so no courier was needed) and the agree price was transferred to my bank account before the bike had even left the end of my drive. Excellent service - would definitely recommend.

G.

I have just sold my second top of the range bike to webuycycle. The online process is really easy to follow. Be absolutely honest when describing your bikes condition. Note any faults or marks. If you are posting your bike get yourself a free bike box from your local bike shop. Most bike shops have spare bike boxes they need to bin. Try to get a large box but check the dimensions are acceptable with your bike freight company. I used Paisley Freight on both occasions. Finally pack your bike really, really well. Check online guides on how to pack your bike for posting. For me this was much better than using eBay. If I had advertised my bikes on eBay I would of needed to sell them for considerably more just to cover eBay costs. Communication was excellent throughout the process and payment was prompt. If you are looking to sell your bike with the minimal of hassle then look no further. I highly recommend webuycycle

S. W.

Gave me a great price for my bike. very efficient service. Got a quote online, shipped my bike and received the money in my bank the next day.

J. T.

Excellent service from Webuycycle (Paul) from start to finish, made selling my electric mountain bike hassle free. Offer made on the bike was fair and payment into my account happened on the same day as my bike was delivered to store. Many thanks!

W.

Relaxed and professional experience, I found this company from a google search when looking to sell my Ribble Sportive and glad I'm did. I filled out the form and got a very quick reply from Paul who gave me a very reasonable quote for the bike so dropped it off later the same day, they gave it a once over to ensure my description was correct and then sent the money straight into my account. Quick efficient and relaxed. 5*

A. E.

5 Stars and with the same excellent experience as many other customers. Darren was excellent and efficient throughout, and I dropped the bike off in person and was in the shop for less than 15mins with the agreed price in my account. I hope the ace Emonda I sold goes to a great home and someone gets the same enjoyment out of it that I had. Thanks fellas, Ed.

L. H.

Got the valuation for my bike via email, took it in yesterday and received my money same day. Friendly staff with quick and easy service.

L. P.

I contacted Paul for a quote by email, he was very helpful and efficient, I received great service. I brought the bike into the shop and sold and received the money the same day. I would definitely recommend Webuycycle.

J. G.

Very professional service, I got a fair price and no messing around, I can’t be doing with eBay and all the nonsense so perfect for me. I would highly recommend these guys when selling your bike.

R. T.

What can I say I contacted Paul for a quote by email and also spoke to him on the phone think we were more like friends Haha he was very helpful and efficient, and knowledge outstanding I received great service from start to finish. Easy process he talked me thru everything, kept me updated, money transferred same day I would definitely recommend Webuycycle.

P. f.

Brilliant from start to finish got a price for my bike quickly. Shipped it and paid same day thankyou Paul. Great service would highly recommend 👌

V. K.

Wish there were more stars. Paul was excellent. Whole process was simpler and swifter than when actually bought the bicycle from another retailer

G. H.

From start to finish this was a great experience. Good, quick communication, a strong price agreed and I was in the shop for no more than 5 minutes, with the money in my account before I left. Really nice people as well and would highly recommend.

P. B.

The definition of a no fuss approach. Got an evaluation, sent the bike, got the agreed sum. Very good service, highly recommended.

J. H.

Excellent service from start to finish. Very easy to use valuation form, and clear communication on what to do next about packing and shipping. I was kept updated throughout the process and received prompt payment of the offered price. Thank you

T. W.

Very easy process, I didn't want the hassle of selling my bike privately. Would definitely recommend.

P. D.

From start to finish great communications, a good price, simple process and fast payment. A stress free way to sell a bike, very professional and straightforward.

G. M.

Fast and friendly service - honest and straightforward comms, great advise on bike shipping, fast turn around: perfect!! Many thanks

e. g.

Straight forward and friendly. Offered me a fair price for my mountain bike. I would highly recommend to get a valuation from them.

S. P.

Received a good fair price for my bike and payment without delay. Fantastic service.

J. H.

Really pleased with the service from Paul and I would definitely use again in the future

D. S.

Great service, even better bike!!! 😀 Many thanks to Paul and Co for a great bike, very well packaged and as per description!!! 👍🏻😃

A. M.

Quick and easy process from valuation through to collection and payment. Would definitely use again and can easily recommend.

D. B.

Excellent service, Bike collected one day, arrived the next and paid for that afternoon. We highly recommend.

G. T.

Very quick and really friendly service to sell by mountain bike. Paid me as soon as the bike was checked over. Highly recommended.

B. C.

Great service. Easy to communicate with. Quick to reply and very helpful. Fast and reliable payment also. All round sound. A pleasure to do business with.

D. A.

After contacting Paul for a quote by email, he was very efficient with his reply and very friendly through the whole process. Would recommend this service to anyone. Thanks Paul

s. m.

Excellent service. It is a quick and easy process, they answered all my questions promptly. Would definitely recommend and use again.

d. l.

Great communication, very fair price and no messing around - highly recommend

j. g.

Have had a very good experience dealing with Webuycyle.Paul was very helpful and I would deal with them again. A great friendly service Regards john

T. G.

Great too talk too, very fair on there prices and will definitely be doing business here again.

w. a.

Very quick to respond to emails and offered a very competitive price. I'd use them again

N. P.

A very straightforward process with great communication and clarity from Paul at Webuycycle.

M. B.

Great service, from initial valuation to purchase, prompt response and friendly staff, highly recommend

M. B.

First class service. Quick reply, very helpful and prompt payment. Would recommend!

K. S.

Easy, seamless transaction, would recommend to anyone looking to sell a high end bike!

L. W.

Excellent service. Great guys, quick response. Highly recommend

R. J.

Totally brilliant service. Can not fault. Thank you :)

N. P.

Very friendly and helpful owner and staff. Certainly no racism as per earlier review!

R. H.

Pleaseure to deal with, friendly and knowledgeable staff. Highly professional.

K. L.

Great service and price...gave a good price for my emtb and stuck to it....would recommend to anyone wanting to sell....

m. s.

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