Reviews of Dreams Uddingston. (Shop) in Glasgow (Glasgow).

Dreams Uddingston

128 Reviews

84 Comments

Shop

Mattress store

Birkenshaw Trading Estate, Rannoch Rd, Uddingston, Glasgow G71 5PR, United Kingdom

Description

Information of Dreams Uddingston, Shop in Glasgow (Glasgow)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Dreams Uddingston

Popular times

Sunday

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Reviews of Dreams Uddingston

D.

Pleasant staff who didn't push...until you made a purchase then they tried to sell you everything lol. That's their job though so didn't take offence! We got what we wanted in a short space of time so overall pleased 🙂 …

A. J. M.

We purchased a bed base.. Bernie from Dreams was knowledgeable without been over selling and helped us through a financial payment interest free option the staff gave us time too look about and take out time and answered our questions it was a pleasant experience and would recommend them and Bernie..

C. M.

We where greeted with Bernie who was very helpful pleasant and not trying too oversell, she was knowledgeable and guided us through the process of bed bases and payment options, when we left dreams the staff thanked us, which made a pleasurable experience with delivery times that suited and assembly of the bases!,i would recommend dreams, please check them out if you are thinking about buying a bed,base,headboard..

S. W.

I initially visited the store with the intention of buying a different style mattress online. I was welcomed by a really friendly advisor called Kathleen, wearing a protective visor who immediately made me feel at ease, pointed me in the direction of the well stocked sanitising area and asked me politely to sanitise my hands. She immediately asked how she could help and popped me straight into the sleepmatch machine. She made me feel so at ease, told me all about how the machine worked, chatted with me about my current bed, any aches and pains and really made me feel like she had a genuine interest in my reason for purchase. She explained my outcomes from the machine from the print out and took me over to let me try some of the mattresses - all using extra protection on the pillows and the mattress each time, which I was particularly impressed with. Kathleen showed me all the options, all while sharing some really amazing facts which - I never knew before! She really did not “sell” to me - but spoke to me about what I wanted, why I wanted it, how it would improve my quality of sleep and my feeling when I woke up. She even gave me some top pillow sleeping tips! She showed me a wide range of mattresses over different price ranges - but I was totally sold on the tempur one, I think I’ve told everyone I’ve bought a mattress made by NASA!!! The transaction was smooth, the additional products she offered made sense and were clearly described and I genuinely left feeling (parden the pun) on ‘cloud’ 9 about my mattress. I did not come in with the intention of buying and I left, spending more than initially estimated - but never happier to part with my money! You can tell the store team are a family - I spoke with two other team members in passing, one lady with shorter hair who shared a giggle with us and a gentleman called Alex who was just lovely, who I also witnessed staying well over his shift time to help a family make a purchase. Kathleen let me in on a little bit of her life too, which I’m not sure she realised how much of what she said resonated with me when I left. I can honestly say I’ve never been as excited about a mattress arriving as I am now. You never know the reasons for someone’s purchase, but the rapport she built with me made me feel so comfortable, made conversation easy and I can honestly say I left feeling excited and happy. I went to meet my sister for dinner straight after, and I spoke for the entire time about the amazing service I received. I won’t remember the name of the mattress I bought in years to come - but I’ll remember Kathleen and the feeling I left your store with. Thank you - you made my day. Who knew buying a mattress would cause so much excitement!

B. D.

Ive purchased new beds previously for new home and returned again and Julie the store manager is always welcoming and on this occasion the sales assistant Kathleen who served me was helpful and very knowledgable. Highly recommend this Dreams store for value and service.

E. L.

Came here today to look for a mattress due to being sore and being diagnosed with fibromyalgia was greeted by the manager and was them passed onto a girl Dionne who put me on sleep match machine from there was recommended 3 mattresses to choose from was not rushed at all asked if we wanted drinks several times we weren't rushed and felt really at ease trying them out till we decided to pick the one we did excellent service all round by the 2 people who dealt with us 1st class and very professional thanks can't wait to get my mattress to see if it help thanks so much x

C. M.

Went yesterday to purchase a bed. My daughter has autism and was really stressed out when we got there. We were ready to leave when they told us to come back in. Ashley and Julie were like a total breath of fresh air. So so patient with us and tried to make it as stress free as possibe. Julie was so good with my little girl i wanted to take her home with me. These girls could not do enough for us. We felt so welcome. Great shop with great staff!

S. M.

Good service, took our time without being hassled by sales. Was offered a nice coffee while we are browsing the store and trying the beds. Offered zero percent finance which is good and delivery within a week. Fast and efficient service

L. B.

I cannot ever remember being approached as I entered a store by a smiling member of staff saying 'Welcome to the Dreams store'. It was a lovely welcome. Staff are friendly, I did not find them pushy at all. The beds are lovely and a reasonable price.

J. M.

Alec very helpful not pushy just very informative. Good manner and patient. Thanks item purchased fingers crossed delivery day will be as good 🤞

A. G.

Excellent customer service from Kathleen and Julie ! Would definitely recommend. 😁 …

K. K.

Found the staff very friendly and helpful ,gave you guidance and information about the different beds , but didn't feel obligated to buy anything,we made up our own mind, after going to other shops, but returned to make our purchase of bed and frame, thank you Katrina

L. C.

Amazing service. Only purchased something small was treated like a star. Alex truly is a credit to the company.

J. M.

I was greeted by Alec, he was a breath of fresh air! After visiting archers, which was generally male, stale & stinking of ale! I had an outstanding experience in the Dreams bed store at Birkenshaw! Alec welcomed us, made us amazing coffee from his big black machine, and sold us an incredible Tempur mattress! These beds are expensive but we are sleeping like wains now! Thank you Alec, hope our review helps 👍🏻

S. N.

I was at this store on 13th October 2018 and met Alex, he is very talented person and knows everything about the products. He explained everything in detail with a demonstration. Make sure to meet him when you are there and don't get bored as he explains everything in full detail :) Thank you Alex!

P. S.

Great experience bying new mattress staff great and friendly go here for your bed requirements you wont be disappointed

C. K.

Nice store, wanted to wait for few months before I write this review and I’m glad to say that I’m happy with my purchases. So far so good and recommend it.

J. M.

Ashley at Dreams made my experience shopping for a mattress on a budget as easy and stress-free as can be. I'd recommend this shop to anyone looking for a new mattress, pillow, bed or anything like that.

J. M.

Fantastic service and extremely knowledgeable staff. Friendly and helpful 👍👍👍 …

C. S.

Excellent Service and the advisor we had was very helpful in assisting us buying a new bed

D. G.

Great and prompt office ordering service. Though we worked out our choices on line before we went. Bed delivered and constructed on site. All good

J. G.

Really good service, not at all pushy in wanting to sell a bed. Good information given, great service!

P. Z.

Best news for our purchase, it took one visit

A. H.

Very friendly can't remember the girls name who served us was very happy with the bed were picked,😄 …

H. A.

We went for a new mattress and got one at a good price

A. H.

Gr8 customer service had bed 7year used 10 year warranty no quibble nice new bed delivered within 2weeks

P. R.

Dionne was very helpful throughout. would recommend. this is my second experience over the years and would recommend

S. M.

Great customer service especially from Dionne 😊😊 …

K. G.

Love this shop they go out there way to help you 100% and if you have a complaint they will deal with it right away defo go back here

E. H.

Friendly staff to help you choose wot beds best for you clean.

T. M.

Excellent service great overall experience

A. W.

Great products and great staff definitely recommend 👌 …

M. L.

Excellent service, knowledgeable staff

J. D.

I honestly have to say this was the best experience I have had buying a bed. My little guy is autistic & was getting very impatient with us but a woman Lesley (134A029202) was wonderful with him calmed him down & gave him books to read a bottle of water & some biscuits aswel as having the best customer care with me & my sons father. We managed to get the best deal ever thanks to Lesley & I can not thank her enough for all her help & advice. She definitely is an employee to be very proud of she went above & beyond for us today could not be happier.

G. M.

Very friendly helpfully staff

C. M. H.

Fantastic friendly staff with great knowledge. Highly recommended

b. m.

Excellent service from Katrina certainly knows her job

N. F.

Paying attention to customer safety and offering a good friendly service

S. A.

Good selection and price. Sale was on mind. Staff are a bit pushy tho.

A. M.

Good store for beds etc, staff were extremely helpful.

J. T.

Friendly and very helpful staff, highly recommend .

J. B.

Great staff. Very friendly and knowledgeable.

G.

Cracking staff, Kathleen take a bow.

C. H.

Nice staff. Helpful and not pushy at all.

a. b.

Fantastic customer service, grate choices of beds & mattresses.

g. m.

Found staff very friendly and helpful.

S. L.

Sales,lady very helpful +, no pressure selling.

G. Y.

Excellent service and lots of choice to suit your budget.

P. B.

OK

J. S.

Cheep friendly

D. R.

Great service from Katrina, Kate & Ashley.

L.

The staff are very friendly and helpful

M. T.

Amazing customer service

A. R.

Very good personal service.

r. M.

Fast courteous service.

S. G.

Staff were amazing and so helpful, shame you needed a bed to fall onto when they gave you the price. Didn't buy from here sadly, just too expensive. Customer.er experience however was 10/10

g. m.

Shop was OK, had selection for children

A. C.

Nicely treated and took care of

F. W.

Excellent customer service

l. v.

Really comfy shop want to go to sleep in it

A. S.

Great customer service

P. P.

Good customer service

D. M.

Friendly staff and free coffee

J. S.

Very helpful staff

C. V. H.

Great service

T. M.

Great store

B. S.

Lesley was very helpful today. She was able to help us choose the right product for us and according to our needs. Very friendly and very professional. Thank you so much!

R. M.

Brilliant

D. D.

Excellent

J. T.

Ask for Jon

M. M.

Staff Very helpful and knowledgeable of different Beds. Very enjoyable experience when purchasing my new bec

J. w.

Nice staff can't help enough

G. P.

(Translated) great shop (Original) Super shop

S. W.

B.

A. M.

V. M.

e. h.

I visited this store few weeks ago and was greeted by Julie who was busy cleaning. She stopped and took the time to welcome me to the store. She then left me to look around and did not follow me around which some sales assistants do and I hate that. I disliked shopping for my present bed but this time it was really positive experience and didn't want to leave the store. Julie took her time with me and went through a lot of detail including the bed that can tells you what is best for you with its technology....sorry forgot its name lol. During my time there I never once felt pushed into buying something I didn't want or need. I was offered a drink and their covid hygiene was top class. I came away some time later elated with my new bed and the laugh I had with Julie and another sales assistant called Kathleen. You can tell its a great place to work....what a cracking team... they made my day!!

J. W.

U. A.

G. M.

a. r.

S. G.

We recently visited this Dreams in Uddingston. The personnel are really friendly and helpful. It made choosing the right mattress so easy. All Covid measures are in place. We would really recommend Dreams and this shop. I bought a bed 10 years ago there and it has been great. We have a brief experience with another bed company, and we were sorry we didn't go to Dreams. So now we are back and we have bought a lovely comfy bed. The personnel in Uddingston are friendly, helpful and know what they are talking about. They give you the space to try out the different mattresses and don't hover and push and pull like other sales people do. Its overall a relaxing experience and gives you the confidence that you are buying the bed that fits you.

c. h.

Very pleasant, was asked if we required any assistant and we said no to start with and then she left us to wander round but was close by. I like a shop when their staff do this as you don't feel any pressure. Very good with children and helping them to pick out a bed too. Our over all experience was brilliant and would recommend this branch to family and friends.

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