Reviews of Potters Carpets & Beds. (Shop) in Leicester (Leicestershire).

Potters Carpets & Beds

194 Reviews

129 Comments

Shop

Carpet store

Potters House, Leicester Rd, Anstey, Leicester LE7 7AT, United Kingdom

Description

Information of Potters Carpets & Beds, Shop in Leicester (Leicestershire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Potters Carpets & Beds

Popular times

Sunday

Monday

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Saturday

Reviews of Potters Carpets & Beds

J. W.

The staff at Potters are really friendly, knowledgeable and helpful. A great range of flooring to choose from (I've ordered a carpet) and accessories from Fallow interior have lovely pieces. Also beds and soft play area for kids with a cafe. Well worth a visit.

J. M.

Purchased carpets and mattress from here. The staff were very helpful, there was an incident to which they responded promptly and managed to resolve. The location has ample parking around the rear and inside there is a large variety of quality goods, from carpets, beds and homeware. For majority of products if not all there is a delivery service for a small fee if your unable to transport your self. I would highly recommend this store to fit out any room!

k. m.

We ordered wooden flooring, the staff were very helpful. Showing us lots of samples and giving us lots of time to choose. There is a cafe and soft play area.

L. C.

My wife and I had our new flooring fitted yesterday by Potters and would just like to say a big thank you to Dean and Paul who fitted it. They made a brilliant job and it looks really good. Thank you once again, if we ever need another floor we will definitely come back, highly unlikely though because there's a 20 year guarantee. Five star service 👌👌

C. E.

I am very happy with my carpets from Potters, very reasonable prices and fitting is perfect. will recommend to all family and friends. extra thanks to Dean and Paul who fitted for me, they were very professional and polite.

P. F.

Bought my lounge carpet after only two visits. Staff very friendly and knowledgeable. Very very helpful and made it easy for me to choose. No hassle or pushiness. Plenty of time to choose at my leisure. Prices very reasonable and carpets really good quality. Will certainly use again and also recommend to friends.

S. T.

Our first time buying carpets so was a litlle dubious and didbt really know what we wanted Salesman (Ade) was very helpful and not at all pushy.... didnt try to steer us to a more expensive carpet and actually recomended the cheapest. Unfortunatly let down by the fitters who despite doing a great job left a right mess which has taken us days to hoover up and left all of the leftover underlay,gripper strips and door strips to dispose of.

W. R.

had my ground floor done by Potters, couldn't be happier, staff were friendly, fitters were professional and the whole experience was a pleasure, would defiantly reccomend

N. B.

Good selection of carpets and wood flooring. Friendly staff and ready to offer help.

S. C.

Needed new floor covering for the hallway and the cloakroom. We always go to Potters Carpets. Excellent choice of floor coverings, excellent staff always happy to advise on the best solution. Not the cheapest but definitely the best.

T. S.

Great experience. Went to buy a mattress Vijay the consultant was very helpful and gave us good advice on our choice of mattresses we look at. Ended up buying one. Would strongly recommend going to Potters, having bought 3 other mattresses in the last 3 years that have been totally unsuitable, from other so called bed experts!

E. F.

Excellent customer service from Vijay. We needed a new orthspedic mattress and his knowledge was extensive, he was extremely helpful and pleasent to do business with. The store had an excellent rage of beds and were well displayed. Would highly recommend.

H. j.

Attended beanies soft play on the top floor. Kids love it and cant wait to g9 back

E. M.

Had my stairs/landing and spare room carpets fitted today, I'm absolutely thrilled. Wouldn't consider using anyone else, Potters reputation precedes them. The fitting team were very professional and did a fantastic job. A special shout out to the team in the showroom when we came in on the last night they were open before lockdown, your service and good humour was second to none. Thank you so much.

J. I.

Great place independent family business, if can't find what you need they have another branch in Ansty... Seeing is believing...lol

G. L.

Good for young kids but looses a star because they don't have a ball pit

J. D.

I have recently needed to replace my carpets and was reminded that it was Potters who fitted the original ones over 10 years ago. The lasted beyond the promised guarantee so it was without any hesitation that I returned. 2 things struck me about going to Potters . . . firstly how quickly they arranged someone to size up and then secondly the price! It was so much better than I had elsewhere. Fitting day came and the fitter (Rob) was excellent. The finish across the rooms and the stairs was perfect and have to say he was a really nice guy too. Potters are a fine example of a local business that gives excellent personal service, keeps local people in work and superb value to customers.

S. H.

Helpful staff good value delivery and dispose of old beds for a reasonable fee

k. w.

Absolutely 1st class service from ordering to fitting. Salespersons, and fitters were so helpful and actually did what they said , called me to make an appointment for a visit to the showroom, rang me the moment the carpet was in stock and gave me a next day appointment! The two fitters worked quickly and cleanly with no fuss. Well done everyone

S. P.

Get all our carpets from Potters, great prices and top customer service!

s. g.

well done Potters, you've done it again!! we as a family have used Potters for many years now. Not once have we had a problem. staff are all always professional and polite. Estimator and Fitters always friendly when in our home and prices are always good. if I could give more than 5 stars I would

A. H.

I'm sorry to say but I didn't go to potters carpets for the carpets,we took the grandkids to the play area on the top floor lol,which I might add was very good for the price,kept the kids entertained for the 2 hours allowed, plus we had coffees n sandwiches from the very clean cafe,10 out of 10 for the staff ( Kelly and Tilly ) I will definitely visit there again and maybe for the carpets lol but we could always talk it over in the cafe,Thank you Potters.👍

K. W.

Another bed and carpet purchase from Potters at Anstey and another very positive and great service from the guys there!!! Thank you to Corey for delivering everything and making sure I got my bed and mattress in lockdown! They always go that little extra to make sure were happy🙏 The guys brought out a duvet set cushions etcfrom their new home furnishings range and I was able to browse these too😊 They also moved my old mattress into the garage to make room for unexpected new mattress delivery That was so nice of you guys 👍👍😍😍🙏😍 I’ll defo be back for wooden flooring soon👍

L. F.

Absolutely brilliant customer service, best prices and prompt delivery. I would highly recommend them. They helped me enormously and went above and beyond. Big thumbs up from me.

V. C.

We recently bought a brand new bedroom and carpet for the stairs from Potters Superstore. We are extremely satisfied with the quality of our purchases - they’ve made our home look incredible. The customer service we received from Dan in the showroom was first class too. He went above and beyond to make the whole experience enjoyable and stress free! We will definitely be returning soon.

D. T.

Beanies play and cafe was lovely with my Granddaughter yesterday even vegan sausage rolls on the menu they were yummy and the staff are always friendly and ready to help in any way ✋👍

G. J.

Lovely soft play on the top floor of Potters Carpets had brilliant party there for granddaughters 3 birthday 🎂

S. P.

Thank you Vijay at Potters Anstey, for the advice and guidance and not rushing us in making a decision/choice when we bought our Ottoman bed (and pillows) from Potters Anstey. We were given a 6 week delivery time scale and arrived in less the 4. There was a tiny issue with one of the bolts not being the pack and Graham came and sorted it out immediately – maintained social distance, wore gloves and a facemask and was ensured our safety was paramount as well as his own. Communication form start o finish was clear. In the current climate I am glad I went to a small family run business. Well done team Potters!

T. K.

I recently purchased a new mattress from Potters. I was extremely happy with the service and advice given on the wide range beds on offer. We didn't feel rushed or pressured into making a decision. Timely delivery, driver called to advise timing and was very helpful.

L. H.

Very friendly service. They have huge reductions on rugs at the minute as of 01/10/21 and they're top quality. No pressure sales from a friendly team.

k. h.

Went into Potters in March for a new bedroom carpet and paid a deposit, I had to self isolate due to covid 19 and when I rang Potters to explain the situation they were so friendly and helpful and have assured me my carpet is safe with them and for me to not worry. very nice company with very friendly staff

B. S.

We decorated our bedroom and potters were recommended to us, we had the carpet fitted and a new bed delivered with no issues. Brilliant service and prices. A pleasure to deal with. We will be using again for when we refit our kitchen.

L. H.

Third carpet from here this year, always in and out quick with either a cheap off cut or a simple carpet, so not sure what how the higher end stacks up. However it's always been a painless process and the guys in the store go through everything very well. Not had any issues with the fitters either. Went in most recently with my toddler and they were sweet to him which makes it all a little easier.

G. W.

Potters have been absolutely fantastic with us whilst we’ve been on lockdown. Very informative about what can/can’t happen in relation to our order and although we can’t physically progress at the moment we have been left feeling very reassured. See you when we’re back to normal! G.

G. D.

A great service! Kev in store was very helpful and managed to fit in to our very tight schedule! Fitter was great, polite and professional. Quickly fitted and lovely finish. Thanks from all at Hare's!

M. B.

Did a good job with my carpets. Nice big showroom and good fitters. In-store staff were a little slow but friendly when they finally got to serving me.

J. M.

Potter's has a good choice of quality carpets, lino and floor tiles etc. Prices are reasonable. Delivery and fitting available. Decent car parking area.

W. H.

Excellent service from Vijay in beds department. We luckily got our bed delivered on one of the last days before the closures and we are truly thankful for Vijay and Jimmy for helping us with this (as we’re spending a lot of time having afternoon naps now)

P. E.

First class service with choosing the right carpet and samples from Will, a prompt follow up from Cory arranging a date for fitting and excellent workmanship on the fitting from Darren, who went over and above the call of duty, ably assisted by Morgan. A great team to deal with from start to finish.

C. M.

Great customer service when buying a product. I will look forward to getting my new wardrobe.

A. S.

Easy process from start to finish. Came and measured the same day and was fitted within a week! Amazing service Highly recommend and will definitely be using potters again in the future

M. F.

Great service and we would highly recommend Potters! We recently had them to install carpets, Amitico and Project flooring at our new house. It looks fab and has been fitted perfectly. Thank you!

M. U.

Great family-feel business, staff members always happy soon as you come through the door. There are loads of selections of products here and it's amazing to see them continuously growing Happy customer :-)

j. w.

Brilliant service from start to finish fantastic product and so very pleased with the fitting. 100% praise for everyone at Potters

R. L.

I have just received our new bed base this afternoon as unfortunately the two piece base we ordered would not fit up our staircase so Vijay kindly exchanged our two piece bed base for a three piece bed base to which as I say I have just had delivered this afternoon. Vijay was first class in sorting this exchange out which only took a week to sort which was fantastic service for me. Nigel and his delivery colleague who I did not mange to get his name, who delivered this afternoon were absolutely fantastic at what they did for me, they went far and beyond as to what they were supposed to do by that I mean they put my three piece king size base together for me in my bedroom and took away the old two piece base with a little help from me with saw to cut a piece out of the bases to enable them to get down my staircase. Well done Nigel and your colleague for the service you gave me today its customer service like it used to be, a very big round of applause from myself and a big thank you too !! As they say in life you only get out of life with what you put into it... Kind regards to all at Potters, I shall be back again when I need any of your products in the future. Richard Langran

M. O.

Super. Potters have fitted our flooring and carpets in a new build home top to bottom. First our experience in the show room was nothing like our experience of the nationals. Aaron lives and breathes his trade and is honest, straightforward and actually able to offer real advice. The products are first class. Potters have genuinely great relationships with suppliers (I'm sure the result of much hard work and negotiation) that has meant that we have a really special product at such an amazing price (Amitco Spacia - superb as well as the carpets). They matched product to our style from an incredible range (visit the showroom, there is something perfect for every style and taste!!) The fitters are skilled. What I mean by that is that they are not only able to install but to work out solutions where the house itself isn't simple! Tremendous workmanship and knowledge. The litmus test for me is always the customer service post sale. Potters care about this. I'm a perfectionist and there were a couple of tiny snags as the floor install 'took' in our house. Aaron and Andy (who did the job) were first class in their response. We were delighted! Solved, done, and all with amazing good will. I can not speak more highly of my experience with Potters. This is genuinely a family business who care about the quality of their product and service. Smashing, super, delighted! Would recommend to family and friends without hesitation!

A. M.

Lovely guy in the store willing to give me advice and help me pick the right flooring. Fitters we’re so polite and checked I was happy with fitting before they left.

S. M.

What a lovely place to look around upstairs, Staff lovely and friendly, didn't push us to buy just let us walk round and was there if we needed them. Well Worth a browse upstairs some beautiful products and ideas.

S. C.

Had carpets and laminate fitted, late February, not only were the prices cheaper than anywhere local, but the fitters arrived on time and nothing was too much trouble. Thanks Potters.

s. w.

I got my flooring for my hole house here and am over the moon with it, the prices are cheap and the costermer service was brilliant got all the info I needed and the fitting was fast and well done can't praise Potters enough thankyou for such an easy going experience and will definitely be coming back

h. s.

great service. had no idea what I wanted but was helped with my decision without any pressure, will be back. Thank you to all involved at Potters 10/10

A. M.

Ordered most of my carpets from here, always see the same Friendly faces that are more than happy to help. Sorted quickly and fitted just as quickly great over all service.

J. H.

Brilliant customer service provided by Will Robinson at Potters Superstore. A small issue was resolved very quickly and efficiently. Very friendly staff member very helpful. Thanks again👍

F. H.

Bought a bed a while back now and the service was brilliant didn't have to wait long for the delivery and the staff in store were fantastic and welcoming will be highly recommending to family and friends

E. D.

The sales staff & the fitters of our stairs & landing carpet were excellent. Thanks to all concerned at Potters. Eric - Market Harborough

A. D.

They have plenty to choose from but what let them down was their customer service. The salesperson began speaking to us eating a biscuit, quite literally, he was speaking with his mouth full, which wasn't very pleasant. He then didn't really help us with the questions we had. Disappointing really as we were considering to use them.

I. B.

This is one of those places that remember what customer service means to people who don't really know what they've come in for. Eventually, they'll leave with a huge rug, a king-size bed and a luxury kitchen. Everyone's a winner! X

D. Y.

Great service from potters! Great carpet and brilliant job by the 2 carpet fitters! Thank you!

C. P.

Open beanies soft play and cafe grandson enjoyed it park in anstey car park it's only down the road

D. L.

Very pleasant and knowledgeable salesman, he did not push the more expensive mattresses and beds. Look forward to some good sleep.

T. B.

Great staff, very helpful

S. P.

Great customer service helpful staff. Loads of choice of carpets and competitive prices

L. P.

Very friendly and helpful staff and loads of choice

D. K.

Excellent service very good range of all carpets both colour and quality at a reasonable price

B. B.

Steve & richard worked for them in very early 1990s in a derbyshire store they had..yeah good carpets well fitted and fair price overall im reccomending go treat yourself

A. F.

Friendly staff and well laid out browsing showroom with clear pricing on carpets and flooring

P. B.

Good experience, especially the bed department. Good range of beds and flexibility in being able to purchase just base and headboard.

J. C.

Great carpets for all rooms. Reasonable prices and helpful staff. Great fitting service available.

D. D.

Always great and friendly helpful service, been using Potters for 20 plus years.

A. Y.

Excellent service choosing a kitchen and designing quality is very good had it fitted by Pete who was excellent in fitting the kitchen he did everything that was required

J. R.

All the staff are a credit to Potters. We’ve always been looked after and will continue to spread the word to friends and family. Thanks John

L. C. (.

Good selection to choose from staff very knowledgeable and friendly

T. M.

Customer service very good

S. A.

Small free car park, helpful staff plus a good range of beds, carpets, rugs and kitchen units. Worth a visit.

L. T.

Didnt over rate it, got my laminate else where as sales guy not that helpfull. Good selection here though.

N. C.

Very friendly and helpful staff (Mr. VIJAY ) Big thumbs up. Quality goods... Thanks

A. L.

Large, independant, flooring warehouse. Huge choice of carpets, rugs and hard floors. Knowledgeable staff and reasonable prices.

A. C.

Staff helpful, knowledgeable, not pushing for a sale, able to take showroom display samples home

H. H.

The staff were very helpful when we had to change the colour of our carpet thank you

A. S.

Very helpful salesman , quick delivery and the fitters were fantastic especially when fitting in 30°c heat Very professional

j. b.

Friendly and helpful staff and a large range if carpets, lino, laminate and some bedroom furniture at really good prices

T. A.

Just been in was served by will excellent service given so we placed an order with him

A. T.

Great stock and very helpful staff. Plenty of parking.

S. H.

Friendly staff and was able to find the same carpet I bought in 2016. Worth a visit.

R. J.

Really helpful staff, lots of choice and reasonable prices

M. U.

Love Potters store. Excellent quality in carpets beds and linens .😍👍

N. M.

Helpful without being pushy

R. L.

Bought a Carpet from here, service to date has been excellent

L. W.

Bedroom, kitchen and carpet warehouse. Good service. Lots of choice. Parking at rear.

C. A.

Had a piece of carpet bound, very good job, friendly service,

l. e.

Lots to choose from for all pockets, very nice sales men as well.

S. D.

Home interiors store that sells carpets beds flooring and kitchens.large showroom with free carparking

C. M.

Plenty of choice carpets and flooring.. helpful friendly staff and no pressure.. :-)

P. R.

Great staff, very helpful, great products, good range of prices.

H. s.

Fantastic Service and a top quality artificial Lawn. Looks Great. Thanks.

G. K.

Brilliant prices and service can’t believe how much cheaper than the big boys

M. L.

Friendly reasonable prices Fitters done a great job

S. D.

Excellent customer service. Just the right level of assistance.

R. N.

Lovely soft play for the kids

C. S.

Large choice Very friendly service. Highly recommend

J. J.

Vijay was very helpful and professional

A. S.

Excellent service as usual! Would highly recommend.

C. C.

Lovely carpets and great service.

J. M.

Professional, friendly and quality for your money. Excellent!

N. T.

Excellent value. Great service from Will.

D. B.

Great prices , lots to choose from and very friendly staff

R. F.

Vast range and good service and prices.

A. K.

If you there with semi,be aware of space shortage

C. S.

Good local retailer with various value products

J. R.

Excellent service,and local

A. P.

Professional friendly service, would recommend!

S. M. B.

Extremely helpful and very pleasant

P. P.

Five star products, price and Service

D. A.

Excellent service, thank you Darren and Dan

D. E.

Good local carpet supplier.

P. P.

Must go if you looking for carpet or bed.

A.

Great choice. Helpful staff.

A. H.

Always very attentive, would recommend

F. E.

Very friendly and helpful staff

A. C.

Great for flooring, beds & kitchen

S. W.

very special place, brilliant atmosphere

D. H.

Very friendly and helpful

l. q.

Excellent service, thankyou

C. G.

Good value good selection

A. B.

Quality

D. W.

D. W.

r. r.

V. U.

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