Reviews of Mower Magic Ltd. (Shop) in Lincoln (Lincolnshire).

Mower Magic Ltd

230 Reviews

108 Comments

Shop

Lawn Mower Shop

Garden

Lawn mower repair service

Magic House, Station Rd, North Hykeham, Lincoln LN6 9AL

Description

Information of Mower Magic Ltd, Shop in Lincoln (Lincolnshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Mower Magic Ltd

Reviews of Mower Magic Ltd

R. C.

I ordered a Sheen 300x and it didn't work (which is really unusual as its a great bit of kit). Mower magic responded super quick and even got the manufacture involved. I was given a few tests to do and its still didn't work. They sent a new one out straight away and I was really impressed with the service. Will use them again!

M. M.

C. L.

D. B.

g. e.

A. B.

R. W.

S. Č.

B.

r. l.

I ordered a Toro 40v hedge trimmer with battery and charger + a spare reconditioned battery. These were priced (in my mind)very competitively. After ordering I received an order confirmation, then only two days later I was told they had been dispatched and were delivered by, in my opinion one of the courier companies out there, DPD. Everything was in perfect condition and well packaged. All in all, It was a very pleasing transaction. I will most certainly be ordering from Mower Magic again. Thank you.

H. D.

A good company is measured bu how it deals with problems. I had a problem with a wheel barrow and a new part was sent out for free within a couple of days. Perfect customer service and perfect response. I would definitely recommend and I will certainly be back myself!

D. H.

Wonderful service from Mower Magic! We recently ordered a Webb ER40 Electric Lawnmower - 40cm / 1800w on a Monday and it arrived two days later on the Wednesday! Mower Magic had the best price and we are really pleased with our choice. We'd never had a Webb lawnmower before but liked the look of it and we are very glad we chose it. Great contact from Mower Magic throughout our order - thoroughly recommend them!

k. T.

Just bought a Hyundai electric scarifier HYSC1500E ,great piece of kit for the lawn ,used for the last two days to get all the old thatch and moss out of my lawns and it’s done a great job .mower magic gave good information on product.

R. v. d. F.

Ordered a deck for my old Flymo XL500 after much internet searching to find one at a reasonable price - this is an expensive item and I didn't want to pay as much as a new smaller mower would cost. Mower Magic had the correct Flymo item at a very sensible price and delivered promptly by DPD, with plenty of updates, direct to my door. For me this was excellent service !

B. C.

My Robomow robot mower, purchased in 2019, failed to charge at the start of this season. Although the mower was out of warranty, Mower Magic responded very quickly to my email and offered to replace the faulty part (power adapter) and posted it with next day receipt. Absolutely first class customer service, thank you.

R. L.

A bit of positive feedback. I found the website on-line and ordered a battery for my lawn mower. Delivery was fine as was the battery. However, it turned out to be the wrong type (my error). I thought I would have more than a little difficulty returning it or getting a refund. Not at all...Sam in the Parts department was both polite and very helpful...not only will I get a refund, but he has ordered the right type of battery for me. What a first-class piece of customer service. This company is a model for others to follow. Thank you

G. B.

They had the part i needed in stock, paid for it there and then over phone and i picked it up the next day. Easy to deal with and very efficient service.

D. D.

Thought I'd give this place a shot on my way to screwfix to buy a mower,glad I did, Excellent customer service & got a total bargain.

I. B.

Friendly staff and helpful technicians Absolutely love my robot lawnmower, and Connor always seems very knowledgeable when I need support.

G. P.

I have today taken delivery of A SHERPA LEAF VACUUM from Mower Magic and although described as 'ex-display' (and priced accordingly), having just unpacked it, it is in 100% perfect and unmarked condition. Very happy indeed - A big Thank You to the Team at Mower Magic.

M. H.

Fantastic service! I ordered a replacement lower mower handle. I was kept fully up to date with the delivery time even when the item delivery was changed to arrive a day earlier than originally scheduled! Fair price for the item too. I will definitely buy parts from Mower Magic again in future. 👍👍

S. L. (.

Edit Customer service team made up for original delay with upgraded item, thank you. Ordered a cable. Nothing arrived for over a month. I chased their customer service by email - no response. Months later still nothing.

T. H.

I cannot praise the service I have had from this company enough. I ordered a cordless chainsaw on line on 10 July for delivery to SW France and it arrived in perfect condition at 09.30 on the 12 July, Fantastic! Thank you I would certainly recommend and use them again.

R. P.

Fantastic customer service in relation to a product I bought from them 2 years ago (only purchase). I'd tried to arrange a warranty claim with manufacturer, but had reached a dead end, Mower Magic picked it up immediately, took the issue and hassle out of my hands and dealt with the manufacturer to get a resolution - they've been in touch all the way along. Fantastic customer service - especially considering I'm not a repeat or 'pet' customer.

H. P.

Couldn't find part needed on the available diagrams. Emailed and got a very helpful response, so placed my order which was deemed unavailable even at manufacturers. However, received it within 4 weeks, and all good. Recommended and would use again

P. M.

Re Excellent Customer Service- I can not recommend mower magic enough for the help and advice. I did something with my new machine and thought I would not get it sorted out. Rather than being pushed away and with thanks to Samuel Mant, Mower Magic spoke to one of their engineers and gave me free advice on how to sort the problem out. Thank you again Mower Magic great customer service

J. K.

Fantastic after service support, my Auger started to leak fuel so contacted Mower Magic for help/advice. The response was one of the quickest I have received and they helped me to identify the issue and resolve. Highly recommend this company.

d. R.

Great service. Ordered a new carburetor for a Ryobi strimmer, and some new gaskets. Arrived promptly. Fitted and all was well. The next use, a week or two later. It would start but not rev. It just cut out. Without issue a replacement carb was sent. Fitted and all well again. Thanks again to Ronnie. Great customer service. Definitely recommend.

M. M.

Ordered and received and now in a working environment . Good service and delivery happened quickly , Than you very much great doing the business with you . Cheers for a very good product the Handy tracked vehicle does exactly as it says on the tin .

J. K.

Find Mower Magic great for finding parts for older mowers and strimmers. Prices are always pretty good. Only issue I've ever had is that sometimes the items listed online aren't always actually available in the warehouse. It's a pain when you are waiting on a part but it's normally rectified fairly quickly.

S. 3.

Ordered a Sigma from Mowermagic via their website as it was listed as available. Sam responded straight away saying that it was on back order and they didn't have any in stock. I agreed to wait and took delivery today. Was never told it was pallet delivery, it took over an hour for the item to unloaded due to poor loading by the courier. Had to return from work as it was left roadside on the pallet. Having contacted Sam, some queries have been dealt with although the tone was rather abrupt. As for the delivery with their courier the response was that it was out of their hands, despite it being their responsibility (NOT HELPFUL AT ALL) Customer Service Training is clearly needed with some of the other reviews noted. Update two years on and a warranty repair was required on my Stiga and as we have moved we are now closer to Mower Magic. Credit where credit is due, the service dept have been very good, although slight delay with the collection, but mower returned this morning with all works completed and explained.

B. H.

I can't praise Mower Magic enough! Their staff were extremely helpful and very knowledgable. Nothing was too much trouble for them. They spent time to get to know what I needed and suggested a couple of options. My mower arrived the next day and is fantastic quality. I will definitely be using Mower Magic again.

D. M.

Ordered a Webb ER40 from website on Wednesday evening, it arrived as stated via DPD Friday afternoon, Mower all in tact and given its first mow today. Excellent service received. Thankyou

C. S.

Excellent customer service until I paid with my Barclays Visa Debit card which after a day or so was then rejected. There is absolutely nothing wrong with my debit card which is accepted by everyone else without any issues. I had to pay by direct bank transfer which is not in itself a major issue but a customer should be free to use whatever method of payment he chooses. You clearly need to review your credit control checks on debit cards!!!

K. D.

Was upset when the handle sheared off my mountfield mower as didn't need the expense of another albeit a 10 year old terrific mower. But thanks to the lovely staff at Mower magic they identified the right part and it arrived far quicker than stated. Unfortunately through a miss pick I actually had a different handle. But no matter Ronnie was fabulous. He realised this through my photos, got the right part and less than 24hrs later I had the new part and a returns label. Brilliant job and now I'm ready to mow again. Thank you.

A. R.

Engaging staff willing to help, with vast knowledge of the trade. I;m in the trade and don't hesitate to use Mower Magic. If they haven't got it they will get it. Always affordable prices. 5 star professional company

S. L.

Excellent service. Everything was well packed, also kept well informed when items had been despatched and when will be delivered, all via e-mail . Would definitely use this company again & recommend to friends & family

P.

Lawn mower ordered Sunday, arrived Tuesday - very pleased! Mower in perfect condition and working well. Thanks a lot!

P. R.

Really helpful staff, just bought 10 litres of Aspen 2, good price...

S. M.

Fantastic service. Probably saved me hundreds of pounds in the long run with their in depth knowledge of the products and the advice given. Great after sales service too.

R. A. M. (.

Ordered a spare part for our mower online. Our order was well packaged and delivered quickly. Many thanks.

p. j.

Went in to get my Bosch hedge trimmer sharpened, however they advised me that they did not do the bosch trimmer has when they take it apart everything falls apart, so I ask about a petrol trimmer, to which I got a reply why petrol, I said I have always had electric, so he took me over to the battery ones informed me how they work and advised that's the way to go, so I decided to purchase one, have used it twice first time I cut 50% of my bushes which were quite a lot, after checking the battery I had used just 25% of the battery life, put it back on charge within one hour it was fully charged. Two days later I cut the other 50% , so garden looks fine now, again it only used 25%. Battery, so would certainly recommend the battery hedge trimmer, thinking of changing my petrol mower for a battery one, however they are out of stock awaiting stock to arrive will sort swapping it as soon as they come in, much easier that trying to start petrol mower, found staff very noligoble and very helpful, would certainly recommend mower magic

j. W.

Ordered a stihl Fs38 petrol Strimmer on Tuesday and received today. Fast delivery and great service highly recommended and will certainly use again. Many thanks

I. R.

Courteous, professional service. Ordered a grass box top from here in France and it was with me in eight days. Great service and good value.

M. H.

Good prices fast delivery

T. R.

Just picked up my new mower from here. Their very helpful and just waited 15 minutes while they prepared the machine and checked it over.

J. S.

Finding a new part was difficult until I came across Mower Magic, the site allowed me to trace the specific part and Jez ensured it was correct. Could not fault.

I. G.

Always very helpful whatever the size of your order and if they don’t stock something they have always offered to order it in.

J. M.

Brilliant service, going the extra mile to answer my questions and confirmation before I placed my order. Quick responses to email, even though we are going through a difficult time

G. S.

Fantastic company. Ordered hedgecutters yesterday and they arrived today. Couldn't have asked for a better service. Thank you. Ps.

J. F.

Very helpful so nice to buy British made products. Looking forward to getting my flame gun

i. r.

Their technical knowledge and helpful nature mean this is the only place I would buy a mower from. Every contact I have had has exceeded my expectations.

M.

Needed strimmer sticks, only one sort available, they didn't fit when I got them home. My fault as I hadn't saved one to compare. Staff friendly.

R. W.

I have bought garden equipment and spares online from Mower Magic for several years and have always had fast and excellent service.

J. R.

Very friendly and helpful staff, and a wide range of products. They went out of their way to help me with a tricky spare part. Would use again

A. B.

Very good service. Ordered 18th, despatched 19th and delivered on 21st. Fitted in minutes.

J. F.

Excellent service and fast delivery. Kept informed and parcel tracked. Many thanks, recommend!

D. T.

Always the place to buy from if you need anything for your garden that's petrol powered,good fast delivery.

f. e.

Superb customer service after a warranty claim. Highly recommended

M. P.

Ordered a Hayter petrol scarifier. Arrived the next day. Very impressed with the service, and very impressed with the scarifier.

N. V.

Super helpful. Whether it's new or reconditioned equipment, service, parts or guidance, it's all there. Great prices too!

S. S.

Great service, speedy delivery and sound advice. Highly recommend mower magic.👍👍

r. s.

No hesitation in giving five stars to this company,polite professional responsible prices knowledgable what more can I say,first class

M. K.

I ordered on Friday and my order arrived Monday morning what a great company and service i will definitely be using them again ✨️✨️✨️✨️✨️

B. C. C.

Excellent service. Great place to buy a mower. Will use again .

G. T.

Great service to repair a broken mower Above and beyond to get it right .

I.

Wide selection of products and very quick postage. Definitely use again.

P. D.

Service a little slow waited a good 10 minutes but once service fast friendly and effcient

G. H.

All good, the right parts at the right price, posted quicker than you hope.

j.

Really helpful staff. Resuscitated my 'dead' Robomow and all is good!

L. T.

First class service, fantastic advice & very knowledgeable

S. T.

Great range of product. Very helpful staff. Recommended.

A. S.

once we got over the difficulty of reading the parts diagram all went smoothly. thanks Iveta for your help.

M. H.

Not the cheapest, but the quality of service and helpfulness makes it good value.

I. W.

Really friendly staff who know their stuff. 5* thanks guys.

R. B.

Really helpful. Quick service. Would recommend. Many thanks

G. S.

Helpful staff and efficient service

C. (.

Very nice people. Very friendly

J. M.

Very good service can't help you enough

O. M.

Very broad selection of parts and quick delivery!

T. H.

Good selection of all types of mowers

S. S.

Very good service

K. S.

Found what information I needed for my rotivator.

S. U.

Great shop, excellent customer service

F.

Ordered some bits for my old mower, the parts were original as advised and arrived in time. Great service…. Recommended!

P. W.

Very helpful and good service.

S. H.

Always very pleasant and very helpful.

k. n.

Very efficient and helpful.

L. B.

Very helpful staff and excellent service

C. M.

Always a good place to deliver to.

V. G.

Knowledgeable staff and very helpful.

D. L.

Part for mower in stock

P. P.

Great guys, and friendly.

M. C.

Great service from a great company.

m. p.

Polite staff had what I needed

R. M.

Great business that sells very good products. In lockdown I bought a Ego battery powered lawn mower and Stiga hedge trimmer/chain saw. All products have been amazing and when I had an issue with the chain saw the staff helped me in a heart beat. Battery power is the future. More recently I got a strimmer and it's convenient that the batteries from my lawn mower work with the strimmer. Again staff fantastic at helping. Pricing wise they are competitive and in line with other retailers. The difference with this firm is the expertise and knowledge of the staff. Certainly I wouldn't go elsewhere for garden machinery.

M. F.

Very good

O. M.

Not bad

C. N.

Awesome

a. R.

Great service and advise

p. f.

fast and efficient service

P. W.

Helpful

P. M.

First class service.

N. M.

Very friendly

C. T.

Great service

D. B.

Good company

m. p.

Excellent customer service. The electric mountfield mower was delivered promptly, but there was a part missing. My email was answered immediately and the missing part was sent out. Now complete and does a perfect job of our little lawn. Thank you.

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