Reviews of Pets at Home Charlton. (Shop) in London (London).
Pets at Home Charlton
3 Peninsular Park Rd, London SE7 7TZ, United Kingdom
Description
Information of Pets at Home Charlton, Shop in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Pets at Home Charlton
Popular times
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Reviews of Pets at Home Charlton
It’s my only experience of pets at home but I find they could do so much better! Always low on stock, can never find any staff and you can find a better curated range at online shops. It could be so much more. But definitely handy to have in the area
Had to purchase something for that dog..
We didn't purposely pop by to pick something up but rather jumped in because the shop was just here.
In terms of location, it's pretty good, plenty of spaces for parking and many other shopping stores nearby.
There's many things to purchase for all species which is what you'd want i guess.
Lovely shop, well organised, great staff. It's my go-to for everything pet related and I'm very happy with it.
Got a much wider range of items and food especially for cats as their section generally tends to be much smaller than the dog ones so very pleased with the good selection of food and toys
Amazing staff, we got a new kitten and the gentleman serving us was super helpful, gave recommendations and answered all our questions
Nice big store with a large selection of goods for dogs and cats. Small animal products are often out of stock, however.
Amazing great advice also from a very lovely ladies who just passed her exam in veterinary she was so so helpful 😀
It's a much smaller than the blackheath store, however the stock selection is the same, lots of pets at the instore vets.
Christina was very helpful and also explained to me how to find avian vet even if pets at home doesn’t have one. :)
Can't go in this shop without buying something for one of my fur babies. Well priced stock, knowledgeable and friendly staff. The vets for pets at the back of the store has very good vets too, always take our animals here if and when needed.
Very helpful customer advisor who managed to answer my queries regarding stock availability
Excellent place. Very helpful and friendly service from the staff. Would strongly recommend it for any of peoples pets needs. 😀😀😀
Great store, clean, professional, recommended for all your pet needs.
Probably the best pets at home I've been in.
Well stocked but can be pricey. Do your research about a pets needs before buying. E.g .are Hamsters really ok in those tiny cages ?...
Great store, lovely staff. Locusts are pink and terrifying.
I use pets at home frequently. I think with the virus, social distancing and safety for all, they should follow the lead of some supermarkets and limit how many from one house hold can enter the store at any given time, it would reduce the ques and waiting time, and stop people using the store for their hour outside the home, using as a zoo to entertain their children and not buying anything. That said, the staff are always friendly and helpful, and most seem to be fairly knowledgeable. Prices for goods I've bought seem reasonable and competitive with other vendors.
Staff are always very helpful and polite xxx
Very good service they care about animals
Pretty big store with a few pets you can take home (Guinea pigs, rabbits and hamsters). I went there to check specifically a brand I work with so did not actually purchase anything.
First time using the Vets4Pets here as we've adopted (or rather we were adopted!) a stray cat! Lots of parking, staff were friendly, the vet was brilliant, we had lots of questions and he took the time to answer them all. They were very busy but we were seen on time. Only thing to mention is due to Covid the seating area is out of use, so we had to hang around while our cat was seen. All in all, fully recommended, this will be our preferred veterinary clinic going forwards
Just had a lovely attendant taking me and my kid through a ton of questions and was more than helpful.
Highly recommend it.
Friendly staff quick service lots of parking on site
Really friendly and helpful staff
It's Pets at Home - it provides all your basic needs for your pet. What more can I say?
Really friendly staff and wide selection of things to choose from. Our pup is always excited to go in because he can see the rabbits and watch the fish! What more do you need in a pet shop?
Typical Pets at home. Knowledgeable and friendly staff. Good service
Reasonable prices for what I wanted lovely staff
good service
Good service staff are helpful and knowledgeable and great pets there. Buying a animal can never be easier. I believe the knowledge of the employees are good on animals however some animals can be kept in small spaces in which I believe an improvement can be made. Also to add to my point special attention should be kept on feeding and enriching the lives of the animals in your care. For customers reading this it’s a great place for supplies despite some reviews talking about the shelves not being stocked and well in my opinion its ok. If your buying a pet of looking for pet supplies go there
Easy to find what I needed. Well laid out store.
The lady at the aquarium department was very helpful shes there on Friday's and Monday's she gave us good advice on starting up our fish tank and all the things we needed to set up, we did do our research and her information was just as good.
Excellent customer service at this shop. Staff are super helpful and I always get good offers from the app. My first choice when it comes to buying stuff for my kitten.
Too small, has very little stuff to sell
Our local store for everyting Pets! Good and wide variety of products for all animals, friendly and helpful staff! As a bonus there is a vet in the shop as well. Everything in one place, our little yorkie loves visiting!
Fine overall. I went for fish food and they had a good selection. Service very slow
Friendly staff who were willing to help and assist with all our questions. Clean and tidy. Products stocked isn't bad. However prices are cheaper if you shop around. But if you want something here and now for your pet. Then its always a good choice.
Nice shop with a variety of animals to choose from. There are lots of different species of fishes to buy. I personally bought the gold fish and watched it grow to a reasonably big size. They also sell animal food and equipment. There is a free parking area outside the shop.
Frank needs a bunny
Odd queing system to pay though. Otherwise had what we wanted
It's a reasonably large branch with a good selection of products. The store is relatively clean and well stocked but it is a pets at home so check the website if you are after something specific. I find their dog product selection a bit lacking and the quality of a lot of the products trends to be on the low side. They have a dog tag making machine. It's on the expensive side but the tag has greatly outlasted the one that we had from a cheap internet only competitor.
Find another vet if you can
Friendly and caring vet service. Although one of the receptionist should try and smile!!!
Very helpful staff and got what I needed
Vet are very professional and frendly. Over three years help us twice with ill guinei pig. Thank you
I adopted two gerbils in the store and the women who helped me through the process was so nice and I could see that she loves her job and all the animals in the store.
Really nice staff and good prices
Great store to attain all your pet needs, but the vets aren't the best here.
Iran in the shop was very helpful he ordered my cat biscuits for me and he was very polite
Lots of pet food & accessories covering every pet you could think of. Presumably they pay minimum wage, so they will only ever attract a younger, transient, unskilled work force. Also has a good in-store Vets practice that I used.. It's a very Decent store, no complaints from me.
I've never had a bad experience here. The staff have always been great with me, so I find the reviews a little surprising. Good product range and decent prices. I can recommend the vets for pets in this store also, much better than the one on the Old Kent Rd
I've got rabbits and hamsters from here and there all good very good petshop & vets
Love our Pets At Home in Charlton. The staff are always happy and smiling. I am disabled and have the use of 2 sticks. Someone is always prepared to give me a hand getting my purchases into the car. Full marks Charlton.
Reasonable prices get what you expect from a pet store yet to try the veterinary side of it yet. Love looking around at the small furies rabbits, rats, hamsters etc young lass at the counter needs to be a bit more confident more smiles
Staff are always friendly if a bit downtrodden. Loyalty card seems to give u vouchers for what u want at first, then anything except what u want, then nothing at all. So I don't bother with that anymore.
You can only buy small pets in pairs. Most of their small pets are not used to human contact so expect to get them used to human touch yourselves.
Variety in food supply for pets is amazing. Seriously, that's the plus side.
Don't buy fish from here though.
I’m very happy with this store, always find what I need for my bunnies. The staff is always friendly and helpful. The vets are also very good. I have been a regular customer her for over 5 years.
Vicky at the reception is an absolute ray of sunshine, today I saw Dr Mateo that is super lovely and carrying
great shop for all your pets needs
Ordered something online and collection was swift and easy. Same sort of professional service throughout entire Pets at home UK.
Not a bad shop vets in store plenty of parking
Today 23/10/19 we was looking for a rescue hamster and we was working with Tia she is lovely and she help us find our beautiful new member to our family Bonnie, Bonnie is already getting used to her new house and Tia couldn’t have been a better worker.
Darcie,
Age:11
Friendly and helpful staff.
Very friendly, lots of customer support. Staff very knowledge about best product for our furry friends.
The staff are always ready to help. Even if they don't have what you looking for they would help you ring their other stores.
Good selection of everything.
Great staff and a Friendly service
It's a good place to get everything you need for your pet , however the cat food and cat litter is cheaper At ASDA next door. But Pets at Home has a huge variety of everything pet related.The in-store Vet service is very cheap 😀 compared to other local vets
Unfortunately I have to bring my dear cat Diva to be put down ,all the staffs been amazing ,I can t name all of them but thank you ,diva was a love cat girl .
My most fond memory of the particular store would be a couple of months ago I was shopping, buying pointless things like bowtie collars for my cats. Then heard a screech. I went to have a look what was up - a girls cat had managed to escape from its carrier after a vet appointment.
The staff immediately locked the door, and I joined them for the next two hours trying to find this cat who was hiding behind all of the fixtures. A couple of us ended up with scratched and bleeding arms, but it was worth it to finally return the kitty back to the family, and the young girl who was in tears.
So, long story short - the staff at the store will go above and beyond. Always helpful.
Really helpful been going there years for my pets
Lovely fishes!! And the price is really good!! Thank you 💕
Store is well stocked, staff are helpful and good procedures in place for the pandemic.
Ordered something online and collection was swift and easy. Same sort of professional service throughout entire Pets at home UK.
Good place
Friendly and helpful staff.
Bit pricey, good service.
Nice shop with a variety of animals to choose from. There are lots of different species of fishes to buy. I personally bought the gold fish and watched it grow to a reasonably big size. They also sell animal food and equipment. There is a free parking area outside the shop.
I adopted two gerbils in the store and the women who helped me through the process was so nice and I could see that she loves her job and all the animals in the store. …
its a very nice to take your pet!
many toys to find, ehhe
enjoy!
Rude people
Great service in store.
Everyone so friendly. The shop is big . I always find what I need to my dogs .
Not a bad place, keep an eye on prices though, you can pick up some things cheaper elsewhere. Good variety and cater for most household pets needs.
Cute Lion lop Rabbits.
Lovely staff here, always keen to help. Condident my little ones are in good hands here! Queue system is a little disorganised
Brought our daughters rabbit for her birthday staff we're fantastic with there help. Nice clean shop
I was there a while back and at the time they had few staff members who were not very proactive. The store was not too tidy either, but it is quite large with a nice range of products.
As always, great place with a little of everything. We shop for our cats here and we always find the food they require, and treats.
Good range of product but lazy staff. They dismiss you quite easily as if they don't really care about your questions. Not very knowledgeable either. Sorry.
I can't get into this place without buying something for my cat, too many tempting things.
Although, they don't have all the brands, especially in terms of cat food, I couldn't find the Purina stuff.
The shop assistant gave us expicit information on tropical fish food and advice about water quality. Thank you so much!
Friendly and professional staff, clean shop, big choise of various items.
Vet service needs improvement, incorrect instructions and then rude customer service. Sales team are more helpful.
Clean and bright with cheerful and helpful staff and good choice of products. Only criticism would be that the staff were not easily found ... They could do with having more of them!
Everyone so friendly. The shop is big . I always find what I need to my dogs .
Extremely very friendly helpful staff. Go so often I now know most staff by first name basis and they recognise myself and my family 👪
Excellent selection, good prices. Friendly and knowledgeable staff. Plenty of goodies for my dog.
Mateo (veterinary surgeon) was excellent. He was attentive and knowledgeable.
Staff were around the shop ready to help and anwer your questions.the staff that spoke to me was not sure of price but she went around the shop to help me with the price of my hamster cage.
Very positive employees
Knowledgeable and friendly staff. They obviously care about their animals too.
It’s fine, has large selection of generic pet things but service isn’t amazing. Never super busy which is nice, prices okay.
Great customer service!
Asked for help choosing better dog food to try and was very happy with advice given.
we expect more professionalism...!!!
Great variety, very helpful staff.
Good shop
Good customer service and friendly staff
Conveniently located, friendly staff, wide selection of cat products, good prices, can use discount vouchers, plenty of parking right outside, lots of trollies.
Got my kitten neutered there, the service was excellent & the staff all really seem to care about your beloved pet.
Staff are great here always with a treat for my dog who knows what to do to get one.
Excellent customer service. Really nice staff, thank you.
Great store for all your pets needs. Good to take children to see the rabbits, fish, hamsters etc
its a very nice to take your pet!
many toys to find, ehhe
enjoy!
Good variety of fish and everything u need for your pet plus the vet clinic as a bonus...that perfect!
Easy parking, dog's welcome, my boy loves going there and picking his own treats, staff very helpful and friendly
Fantastic staff! Lots to buy if buying for a cat or dog! Prices are not bad either :)
Huge store with a variety of food and toys and accessories for pets. Also groom rooms and vets 4 pets.. all in one place
Very helpful and welcoming staff, range of products for your pet. Like going here.
Friendly staff and has everything you need for your pets even vets
Excellent for quick shopping for your pet, they have a vet inside and you can also desing a tag for your pet's collar.
Nice dog shop...
Staff polite but store appears to be very understaffed. Stock levels vary considerably depending on time of day.
Excellent staff who truly love dogs!
I take my pet there every six months and have no problems, very polite understanding staff.
Grate place for pet owners have a very large selection of goods very helpful and friendly staff
Staff always helpful and provides lots of different brands of cat and dog food.
The staff are wonderful and helpful. Very caring about pets and always happy to give advice.
Good customer service
The shop area is big enough to let more than a couple of people in ....over cautious social distancing.
Pets seem happy and do not fret about going in
Good, clean pet shop where you can find even pet(dog) cakes for their birthdays!
Great shop with a range of products for a range of pets/animals. A range of prices with friendly staff.
First time , but for sure not the last , great and amazing service, beautifull staff
Very helpful new what they were talking about
Excellent service and lovely staff. Look after my dog so well while being groomed
Friendly staff. Our cat had his nails trimmed
One of my favourite Pets at Home Stores here, friendly staff fast service
Regularly shop there for cat food, toys and other products, always a good range of everything available, friendly staff.
A lot of accessories for your pets, an amazing store and quite big. Recomend for sure to visit and explore
Really friendly staff. Big open store. Always stocked up
These shops are so perfect for a true animal lover. The staff are so helpful.
Very nice.. everythjng you could want at reasonable prices.. staff were friendly
nice selection of toys for dogs
Very good got everything you need for your pet very helpful
I recently bought a hamster there and the staff was so friendly and went through everything with me
Quite a big store holds good amount of products , stuff helpful and quite knowledgeable in places.
I take my dog to the vets here,top notch facilities lovely staff that are very patient with my nervous dog
Very helpful staff
Fully stocked, stock is clear to find and easy to fiind.
Spacious shop, only downfall a bit expensive and they could introduce no package/refill per weight kibble dispenser for cat and dogs??
Lovely attentive staff, and the vets/nurses are simply the best ones in Greenwich
Nice pet shop with all you need and very cute animals you can visit and pet on Wednesdays.
Lovely, friendly knowledgeable staff. A pleasure to visit this store.
Great !!
Not a bad store but if you have more time the Thamesmead store has a better product range
Easy place to find things and nice quality products and affordable items for your animals.
Great choice for majority of pets. Not too much for reptiles.
Perfect to take your pets to choose the toys and treats they like themselves 😂
Very good options, variations, brands, etc..Decent customer service. Prices higher than the usual online stores though.
Friendly helpful staff with a wide variety of per products for sale
Pets at home are very good but too expensive.My husband took our cats there but after he died I had to stop.
All your pet needs
With friendly staff
As all your needs for your pet
You can take your dogs inside
There is a free parking and helpful staff
Very helpful staff ...well stocked and easy parking
My local pet shop, friendly staff and a great variety of products.
Staff are very helpful and pretty much anything for pets
Informative friendly staff, bright environment. Huge choice of merchandise to.
Good service, well stocked and great advice.
Good selection of pet foods and accessories. Unless you know this corner of South East London it is a doozy to go to.
Found everything I needed.
Not enough option of dry food for cats.
Everything I need right on my doorstep
Happy with the service
Friendly and helpful staff.
Friendly helpful staff. The vet service is excellent
Big selection of pet food. Nice and clean shop
Really nice place, a lot of things for small and big pets
Nice store friendly staff and some deals tp be had
Very polite and wasn't busy so I didn't have to cue
Friendly and helpful staff and a wonderful selection on products.
it's a delightful place you can really spoil your pets
Lovely place to visit, dogs coat and harness quality could be better
Nice variety of items but the fish are always dead
Nice friendly staff, and good advice. Easy parking
Good range and additional services such as instore vets
Everything needed for your pets
Decent shop, bit pricey comparatively, currently has a problem with rat supply
Great place for just hanging around to see cute animals and fish. Refreshing.
Lovely staff, excellent range of products and love the animals
Has what you need with all the major brands for most of your standard pets (cats, dogs, fish etc)
Clean animal cages and polite staff
Friendly staff. Never had a bad visit.
Big store. Friendly staff.
Love this shop
One stop for your pet's supplies and vet. Often offers deals on multiple items.
Great service in store.
Love rhe variety hear
Not a bad shop but I must say prices have gone through the roof
A well stocked and tidy store, with friendly staff, what more could you want.
Staff very friendly. Store well organised
Excellent helpful and very pet friendly staff...
GreAt service, friendly staff
Fewer staff to help out customers, probably due to pandemic
Friendly and helpful staff if you are lucky to find one :)
It has really nice pets, I got a fish from there
Good pet shop and where I get dog food 😀
Does the job, not very friendly staff though
Always on hand to help
A large store with plenty of stock.
Bit pricey, good service.
Full range of fair price products the are fairly price
The staff are very knowledgeable and are extremely attentive
Fair sized store and staff are friendly, you will find most things you are looking for
Love seeing the furrys. Just wish some staff loved their job.
One of the better branches. Staff are very knowledgeable.
Quick service? Always someone to help with what I need, and friendly staff.
Usual pets at home. They have the basics for your pets. Plenty of parking.
Large store with most products your will need for your pets. Friendly staff.
Good selection of pet services and live animals
Decent stock levels, vets also very good
Good store for all your pets needs.
Ordered on line items there next day free parkin for few hours
Lovely pet store with small animals as well as fish
Nice enough medium sized pet store
Very helpful staff. Good choice of products.
The vet service is outstanding!
First time using was unable to get home delivery due to item being out of stock
Really nice pub good food nice atmosphere karaoke on friday
A very nice shop with a good selection.
Not alot of people working they to help Customers
Found what I wanted . Quiet store cashier helpful
Has most pet items you need, also has fish and reptile section.
Nice clean shop with lovely staff.
Kids love to go there to see pets
Nice size, more cat products would be a plus.
Quick service
Just walked around looking at animals was nice lol
Fantasctic place, the fishes are very healthy. Recommended place.
Very friendly and knowledgeable staff
Brilliant quick service and great food love the steak !!
Store staff very helpful
Friendly and helpful staff. Caring vets
Not bad sized store, plenty of choice.
Good selection reasonable prices
Took kitten for jabs... vets are nice people
Very friendly and helpful vets
We found what we needed. Better selection at Crayford store though
As expected, clean and decent social distancing.
Ok just brought my grand daughter to see the animals
Good service and friendly staff
Everything you need for any pet imaginable huge selection
This place is large but lack of staff to assist
Always helpful and polite
Always helpful and deliver a good service
Good prices ..very clean...
Had everything i needed in stock..
Best ever vet services, friendly services....
very helpful staff
The staff were very helpful
You can find easy what you came for.
Friendly staff and good stock
Very good place to shop.
The staff are very friendly and helpful
Everything you need to have for your pets
Very friendly and knowledgable team
Staff was very friendly and helpful.
Nice clean shop friendly service
I've been there when I need certain things.
Good place
I asked for boiled hamsters, they delivered.
Better than some others I've been
Nice staff good choice.
Good selection of pet things
Such a great experience
Very good products and product range
Great shop but quite expensive
Everything you need for your pet in one place.
Good parking and nice staff.
Great customer service
Always seem to have low or no stock
The tropical fish are a bit hit and miss
It a place where you can buy things for animal
It has everything you need.
Wonderful service Everytime
Rude people
Very helpful and knowledgeable staff
They have a lot of pets stuff
Ok but no staff available to help 😣
Staff always helpful & friendly
Frist time there, good vibes
Always friendly and helpful here
sorted my dog out who needed surgery
Looked after our babies who have suffered in the heat
Big choice, good prices.
Very friendly helpfull service
Everything you need for your pets.
Better and more helpful than thamesmeed
Good services, nothing exceptional
Lovely my little one
Good place to get some bits
Very good service!
You can see lots of animals
Fantastic staff.
The one stop for pet stock.
Everything you need for your pet
Great Advise, would highly recommend!!!!
Very good
My cats are spoilt haha
Helpful staff
Really enjoyed my visit
Nice selection of pets.
Yes Ok
Very helpful
Always what we need for our dog
Plenty of choices on pet food.
Lovely and attentive staff
Excellent service and professional.
Always have what I need.
Loved the hamsters.
Wide range of products and animals.
The best place for your pets!!!!!
Everything you need for you're pets
Really helpful staff
Customers care was impeccable
All good
Really kind staff
Friendly and helpful staff
Friendly and helpful staff
Always very helpful.
Very good place!
Long Wait but worth it
Friendly and helpful staff
Excellent as always.
Good service.
There ok.
Fantastic shopping section
Groom room is fantastic
excellent staff helpful
Great service
Friendly, quick service
very helpful staff
As mentioned before I have not been there
Amazing staff
Shelves were empty
Great staff.
Staff Very helpful
Great place go again
its got what you need really.
Gòod value for money
Great prices
Love the products
Not too busy
Lovely staff :)
Ok.