Reviews of Pets at Home Eltham. (Shop) in London (London).
Pets at Home Eltham
400 Westhorne Ave, London SE9 5LT, United Kingdom
Description
Information of Pets at Home Eltham, Shop in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Pets at Home Eltham
Sunday
10am–4pm
Monday
9am–6pm
Tuesday
9am–6pm
Wednesday
9am–6pm
Thursday
9am–6pm
Friday
9am–6pm
Saturday
9am–6pm
Popular times
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Reviews of Pets at Home Eltham
I. S.
My dog is a pure nightmare (after a bad experience from a past groomer cutting her ears) but they always do such an amazing job with her. I have been to several groomers and they are the only place that can groom her properly.
H. T.
Good sized store with adequate parking (never not found a space) on major road links (A20/A205). Well stocked with wide range of pet foods and products for our cat, dog and guinea pigs :)
Y.
Nice little car park for customers on the side street.
Calm and relaxing vibes inside.
Staff were polite, helpful and friendly.
Click and collect was made easy as the staff grabs your item(s) for you, once they have seen your confirmation text or email.
Convenient to have this reasonably sized local branch. Would definitely come back again.
H. P.
Wonderful and caring service at this store. We asked for some help choosing food for a puppy and the assistant went above and beyond my expectations - we were guided through the choices in a very detailed, really friendly and professional manner. We walked out reassured that we had picked up suitable products at very good prices. Will definitely be back.
C. G.
Two visits to buy a fish tank and then some fish a week later. Both times served by very helpful and clearly knowledgeable staff. Highly recommended.
t. s.
Good size store, not one of the biggest ones but this is the closest to where I live. You find anything that you need for your pet, staff is polite and helpful.
K. C.
Visited on Wednesday 21st June.. the 3 female members were fantastic friendly, greeted everyone with a smile.. informative, excellent product knowledge.. just a random urgent visit turn in to a very nice experience... wish my local branch had same attitude.. Well done Team Eltham
R. P.
Loads of goods at affordable prices. Seemed short staffed so was hard to ask for advice without holding up other customers. Will definitely be going back!
G. H.
Had dog groomed and nails clipped. Lovely staff.
A.
Excellent .
The young lady that served me was very happy and helpful
K. M.
It's a lovely pet shop, the staff are always very helpful and friendly. 👍🏿
A. A.
Lovely service. Always have what I need
j. s.
Always helpful and definitely friendly people all around ,thanks
J. C.
To my pooch to the groom Room. The staff are very friendly and helpful.
Á. J. N.
Lovely, helpful people. My only complaint is the lack of complete raw dog food. They keep frozen bones and meat in the freezer section but no complete food (cubes). It's a shame because more and more pet owners switch on to natural diet instead of processed food.
N. L.
Went in to buy flea treatment for my dog. I signed up to pay monthly and get the treatment sent to my house each month. Steve was very helpful and explained how the scheme works. I mentioned I was getting a kitten soon and he told be about the great deals if I download the app. Overall very happy with the service I received today.
V. L.
Always good to visit. Staff are always very friendly. Great selection of goodies for my kitty
P. K.
Lovely staff, really helpful and kind for sure. Stock is not so huge, comparing to larger pets at homes. Ring them before you go, if you want something not so common items or pets, to avoid going there for nothing.
C. F.
Great for our puppy supplies but a shortage on some cat foods lately.
J. H.
I know a very small store but lack of stock and badly arranged within store. I finially found the puppy section upstairs but not sure why i bothered, there was literally nothing up there.
Usually i go to bigger stores, where there is space but also full shelves.
R. S.
nice selection of cat tree's about 5 in total ranging from £10(ish) all the way up to close to £30.
Lots of food too in stock and free parking around the back for a few cars
C. S.
Fantastic friendly and helpful staff, that actually try and make an effort to know their customers, girls there are very helpful and very knowledgeable. I enjoy going her because of their energies, makes shopping that little less tedious
A. S.
Two storey store.Has everything you need.
K. P.
The lady who served us and our new dog went out of her way to interact with our anxious girl. Very caring staff.
Y. D.
Paige was really helpful, and we found everything we were looking for.
G. B.
Not the best stock of dog food for different varieties but still a good compact store
R. C.
Had dogs nails clipped there. The young lady was very good.
P. W.
Thought they would have pets here….only supplies and this location had no pets
S. D.
Everything you could need for all types of pets.👍
M. W.
Helpful and friendly staff. Even when we were approaching the checkout a member of staff asked if we had found everything we wanted. I mentioned what we were looking for and he found something even more appropriate for our pet which I hadn't seen. Great team.
W. S.
Yeah its a good shop treaded with respect bought a hamster cage today for £30 but 2 white connection bits missing so hopefully they can help
k. c.
My daisy had a beautiful session in the groom room as always the staff were great and daisy looks fantastic
However I then tried to purchase a small warm winter coat for her she is xxs and I found a very limited stock of small and large nothing below or above considering the weather at the moment I was saddened by this it made me realise the pouches are having a groom and comming out into the cold surely there is an opertunity to sell more coats at this store than one without a groom room
s. d.
They went extra mile call around for product i want then made sure it was set aside. Quality time as in not rushed me or excuses we not have but i will find it for you..Jess.. great gal..
M. P.
Very happy with my new lead x coller for my new dog Millie thanks Martin pilfold of eltham se9
G. G.
Great customer support team but unfortunately the store doesn't have much stock 😕
B.
Really good multi level pet store. Advice: if you are looking for flea treatment they are behind the counter. It may save you some time browsing through all aisles and shelves
K.
Vicky in the Groom Room is the best dog groomer I've ever used. Her work and attention to detail is amazing and always consistent. She's great with dogs and of a gentle nature with them and a lovely person. My dog loves her and she puts me at ease too. Thank you x
N. N.
Nice shop but they don't store my dog s food apart from that is ok.staff usually friendly apart from this morning, spoiled my day.the lady that served wasn't friendly,answered my hello and my question about a product with a sour face,made me feel uncomfortable and gave up on asking more information! I am sorry if she had a bad moment but that is not my problem. Put me off shopping here for a while
B.
Not enough staff very hard to get hold of to ask questions the staff that are there are miserable faced
M. C.
The staff are extremely helpful and knowledgeable. They also stock a good range of products. Our favourite Pets of Home in our area.
A. M.
This is quite a small Pets at Home with correspondingly limited stock. It's parking it located to the rear of the premises, a little walk to the store. Okay for small purchases but if you're looking for a reasonable shop then perhaps go to a larger store.
S. P.
The shelves were bear no kittens food for 2-12 months olds
R. K.
Excellent place to buy all your pet's needs. Very friendly and helpful staff, customer service at it's best. I am happy to shop there again and again.
J. H.
My local pets at home store, well stocked and helpful staff.
k. T.
OK, a bit on the small side. So it can't stock as much
a. b.
Best customer experience. we have just got a new kitten and spoke to Nathan he was very helpful and knows what he is talking about. Will definitely be going back.
K. G.
Staff are brilliant and my puppy got a fantastic grooming
G. D. (.
Staff are always happy and helpful here. Good selection of pet food, toys abd medicine. Could be more for cats. Anyway a great place to visit for your pet needs.
S. P.
😁
K. M.
They weren’t friendly
L. B.
Lovely hair cut for my puppy. Will be back again but st £46 it'll have to be every 2 months!
n. l.
First time and ,Left with one happy doggie....Thank you for taking good care of Maizie. She must of enjoyed her time there. As she was happily,waggling. I will come again ; I think !
G. Q.
Love this place, not as big as the Blackheath branch, but have the majority of stuff I am always looking for. Staff are always really friendly and have a great sense of humour.
m. d.
Basic shop for pets. Not a lot of choice but good for top up supplies amd incidentals
S. G.
Friendly and mostly well stocked but the location is awful, right next to one of the most dangerous roundabouts in the area. And no cycle parking.
T. W.
Had everything we needed except for live fish tank weed. Staff friendly and helpful.
S. K.
When i asked for something that wasn't on the shelf, the young man went out the back of the store and came back with the item I wanted. Great customer service
e. m.
Very helpful staff.clean quiet well stocked shop.the car park is round the back drive into self storage there are marked bays.
Z. x.
Staff are really helpful, knowledgeable and friendly, highly recommend this branch.
M. D.
Went to the dog groomers 5 star treatment for my puppy really nice girls in there
G. K.
My dog loved all the items i bought
P. P.
Great..Young lady on till very helpful very polite.
6 🌟
T. G.
Very pleasant staff
E. A.
More Dogford than Catford, but still loads of selection
B. R.
Friendly staff, great choice and their kitten club is awesome
M. D.
Very friendly staff, excellent customer service. Very good range of products.
F. C.
Staff are super friendly and very helpful and informative, big thank you to Shelley
K. P.
Good customer service.
E. I.
Friendly staff always ready to help you. Great variety of products and the groomer service is fantastic.
W. C.
Clean and tidy, everything I needed was in stock, friendly and helpful staff
N. B.
Great shop, always friendly staff.
C. O.
Staff are so helpful and friendly, great range of products, always find what I need.
J. G.
Very good service kind and caring people please to help. Overall experience, excellent.
Regards
John A Gardner.
S. C.
Friendly, knowledgeable staff - very welcoming to our dog!
V.
Friendly employees! Reasonable variety of food brands. Has free customer parking as well.
L. H.
Yes good value all pets needs covered
S. D.
They had a chap that very familiar with flea treatment
T. K.
Really lovely team
L. C.
Lovely pet shop, parking let's it down but good choice and very friendly staff always
E. L.
I'm not rlly a fan but my fam love it
D. H.
It a nice shop
C. W.
Good selection of pet goods. Groomers excellent, no uneven lines after trimming
Ю. К.
Small range of products
N. S.
Great produce and nice friendly staff
I. M.
Friendly staff, good variety of products.. reallt good dog groomers also..
G. M.
Easy to park and pickup all the essentials for your pets.
Loyalty points and good prices too.
R. B.
Wonderful groomer who is kind, patient and lovely with my dog. Very pleased.
Z. E.
Cheap and stocks most stuff only problem is the parking which Is a bit away from the store the path outside the store is slightly slanted so when you get outside your shopping trolly wants you to walk with the cars on the bypass lol
R. J.
Pleasant helpful staff, reasonable prices & my dog loves the groomer
S. A.
The staff are very friendly.
G. H.
I always find Pets at Home I've always got everything you need but the staff I don't know their life from a different planet
O. 2. B.
Great, had my items in stock
N. B.
Bought my fish tank filter cartridge there, great service.
M. M.
Nice PetStore. Plenty of Parking at the back and never that busy so there are no long queues.
M. O.
Always a pleasant experience, a pet shop where pets are actually allowed inside, who'd have thoght it. Trully pet friendly
M. D.
Nice big shop
M. W.
It's not best Pets at home branch. Quite limited options for wet cat food.
T. S.
Excellent service both in shop and groomers. Always use these can't be beaten
P. A.
Good product range and helpful staff, free parking on site
E. C.
Quite big shop with big variety of things for pets. And if you dont find smth you can order it online
M. R.
This store has it all grooming centre , microchipping facilities, and everything else you need for your pet, as well as an in house vet.
D.
Always has what I need for my pets and staff always friendly
T. T.
Extremely impressed with one of the guys fish knowledge.
D. B.
All good in here as you would expect
I.
Excellent!
Friendly, helpful staff.
W. G.
Helpful staff, always well stocked
L. G.
Friendly staff fair prices
J. R.
Very friendly and good customer service. 😊👍❤️
J. H.
Nice easy and safe to shop, with helpful safe
S. A.
Friendly staff and had everything in store I needed
E. S.
It might be a small branch but they've always got what I need.
R. L. M.
Has everything. A bit dearer, but local to me. Staff are always helpful.
b.
Bought what we needed. Surprised at the lack of quality on the cat structures. Looks to be unsteady and not sturdy
C. B.
Good supply of just about all you need for your pets
E. H.
1st time there very helpful with my heavy purchase help to car.
A. K.
There were people in the store not wearing masks
G. F.
Great place to get your pet treats and essentials
J. P.
Friendly and knowledgable staff member. Really helpful.
Y. L.
Staff helpful, however on a very busy roundabout.
S.
Had dog groomed. V quick and helpful staff
m. f.
Really great. Nice helpful staff too!
H. S.
Just about all you can need for your pet. Ample parking.
C. S.
Welcoming and helpful staff at a well-stocked store.
L. D.
Really helpful staff, easy to park.
j. n.
Great customer service & Great products
B. W.
Couldn't find what I wanted eventually had to ask staff member who was not very helpful
J. H.
Got exactly what I needed for my dog.
C. B.
Shop is well stocked & staff very helpful
T. D.
No problem getting what i needed helpful staff
J. S.
Print shop friendly staff highly recommended
H. B.
Great products, helpful friendly staff
S. T.
Great store and the Groom room is the best
S. B.
Got everything you need for all domestic animals.
I. D.
My dog loves the smells
R.
Love Pets at Home! But please bring the Greenies back! :(
R. G.
Nice little place good customer service
A. A.
Nice shop but could stock more in a shop this size
D. D.
Everything you need. Helpful staff
B. L.
Well equipped branch with groom services available
C.
Great staff very helpful great choices
A. P.
Excellent customer service!!
T. S.
Varied selection of produce. Grooming facility.
D.
Nice friendly staff.
K. M.
Large selection of pet foods and accessories. Friendly staff that are quite knowledgeable.
J. S.
Big selection including some medical products
B.
Lovely team who are always very helpful.
R. M.
🥰
M. P.
Reasonable range of pet products, with friendly staff.
S. S.
Very friendly and helpful staff
D. D.
Moat things you need and free parking
B. W.
Clean tidy good service.👍
F. M.
Lovely staffs great prices
D. M.
Friendly helpful staff
E. E.
Friendly and helpful staff
S. F.
It's so clean and the staff are amazing
j. p.
Friendly service from very knowledgeable staff
D. B.
Friendly staff, fairly good selection
J.
Lovely friendly ,helpful staff.
J. N.
Very good
J. S.
Staff very very helpful
c. g. (.
You can bring you pets in and friendly staff
J. L.
Always low on stock
M. S.
Good service and lots of stock
S. W.
A great place to take the children!
L. Y.
Very nice and caring people.....
P. C.
Friendly staff and very helpful.
N. B.
Helpful friendly staff
J. J.
Nice and local friendly enough
D. M.
Helpful and informative staff
S. W.
Disappointing stock variety for such a large branch.
T. C.
Been nothing but helpful for our dog
王.
Very helpful place.
C. M.
Only place I take my pets
G. W.
Good staff.
N. L.
Clean and very convenient for me.
m. n.
Very helpful and friendly staff
J.
Very peaceful place to shop
S. G.
Friendly staff
B. A.
Great customer service
G. D.
Staff verry helpfull
G. B.
Very helpful staff.
i. h.
Very friendly staff
K. A.
Friendly staff very helpful
J. P.
Limited stock and disinterested staff
S. H.
Cant remember going there
O. T.
Friendly staff who know what they are talking about
R. W.
Friendly helpful staff
C. T.
Lovely and helpful staff
B. P.
Lovely place for our pooch
T. H.
Great informative service
T. P.
Love pets at home!
S. Š.
Goog helpful staff
H. F.
Nice shop
C. B.
Very helpful staff
A. l.
Best thing ever !!!
J. H.
Large selection of items
Y. H.
First visit
M. M.
Clean and friendly
K. B.
Very friendly and helpful staff. Lovely place to shop for my animals, downfall is parking - not very close to store, couldn't leave dog in car and to take them in then hard to carry bags to car.
R. F.
Cheap cat litter
g. w.
Friendly helpful staff
D. B.
Has everything we need
J. H.
Excellent service
A. B.
Everything you need
C. S.
Friendly and helpful
C. G.
Good pet shop
C. L.
Rude and disinterested staff
S. R.
Ok
J.
Good
M. M.
Multi national
J. P.
Visit a week ago
S. D.
Bit pricey
A. M.
Good
A. B.
Always helpful
P. I.
Gets what you neex to
B. W.
helpful staff
K. B.
Helpful staff
G. L.
Well what can I say
T. I.
Super
K. L.
Nice staff
P. P.
A plus service
R. T.
Great place
R.
👍🙂
J. C.
R. R.
L. C.
B. C.
W. P.
C. B.
I. A.
C. M.
w. L.
a.
A. W.
D. C.
K. S.
c. s.
P. G.
P. F.