Reviews of Pets at Home Maidstone. (Shop) in Maidstone (Kent).

Pets at Home Maidstone

398 Reviews

9 Comments

Shop

Pet store

South Aylesford Retail Park, The Junction, Maidstone ME20 7TP, United Kingdom

Description

Information of Pets at Home Maidstone, Shop in Maidstone (Kent)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Pets at Home Maidstone

Popular times

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Reviews of Pets at Home Maidstone

L. T.

Lovely people work here they are always helpful and my dogs love visiting getting and All the cuddles, the 5 month old puppy gets so exited and knows where we are as soon as we pull up outside

T. C.

Now this is not the sort of place that I'd give 5 stars due to what the store is & it's location on that awful estate but ......... The customer service I received today ( and on other occasions) but particularly today was absolutely first class in fact above & beyond from a fella called Mark. Yes you could say "he is doing his job" ! True !!!!! But I've got so use to going to shops and being served by someone who really doesn't give a toss about the job and they're there just to pick up the wage every month. The shop was busy and I caught hold of Mark as he came by me and asked when he was free if he could come and help me out with some advice on some hutches as I was ready to go elsewhere to buy them as I couldn't see what I wanted. After a couple of minutes he came to help me with a big smile & a friendly face and was willing to make sure I got sorted out. It was down to him & him only I spent nearly £200 in store when I was on the point of going elsewhere. Top man Mark 👍

P. C.

Love the store as it local to me , i usually only buy cat litter and food for rabbits and hamsters but since they changed their own brand rabbit and hamster food neither of the animals will touch it and ends up going to waste 😕 so we've had to change to an expensive brand for the rabbits (who have lived on their food since they were diddy) and another brand of hammy food 😕😕 my hamsters and bunnies are pigs and love food but not since they change the packaging and food. I also find the array of hay is non existent or very pricey for what you get (Thank god for Lillico's down the road!) Staff are usually friendly barr the odd one grump every now and then 🤣

K.

Super friendly staff, who are so animal orientated! They really encourage you to use your VIP vouchers to save money and offer lots of advice, particularly regarding the correct collar/harness size for the breed of your dog.

J. A.

I have recently adopted a pet kitten so I went into pets at home. I was welcomed by a very friendly member of staff who told me how I can get a discount if I downloaded their app. Great service

J. L.

Good place for your pet needs good service and wonderful staff

M. C.

First time there. Staff were friendly. One thing is they don't have the dog food I wanted .All flavores eccept pork of which i have to order on line from themselves and I travelled quite a distance for it. !!

D. G.

🐾UPDATE JUNE 2022 - Since my last review some things have changed and many improvements have been made, in my opinion. Pricing is now more competitive, both online and instore. There are many more good value offers now on a wider range of items both online and instore. Products can be purchased online and either delivered to your home (min soend £39) or use click and collect - I have used this on many occasions. 👍🏻👏🏻 The number of staff available on the shop floor has increased, so getting help is now not a problem. The staff "know their stuff" and have gone that extra mile for me. Always friendly and polite, never too busy to help. Customer service at this store is very good. The store is clean and neatly stocked, offers are clearly marked. This store has been a godsend over the last couple of years and the staff here deserve recognition for their continued help and support throughout this time. 🐾 Pet supplies supermarket that caters for most domestic animals. Some items are more expensive than other places but they do have good offers (seem to on the items I purchase anyway). Can be busy at tills and difficult to find a staff member for assistance at peak times. But easy to park, free car park and good level access with wide aisles. Can also take your dogs in with you on a lead.....just be careful of the live bunny rabbit house which always interests dogs!

A. F.

Brilliant store, brilliant staff. Can’t fault them. I have dogs and fish, they are super friendly and approachable. Like the vip card too with a few discounts. Would be good to work the discounts on related items to what I have purchased in the past. I do t need a third of cat food for my fish haha.

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