Reviews of Pets at Home Newport. (Shop) in Newport (Gwent).

Pets at Home Newport

811 Reviews

360 Comments

Shop

Pet store

3, Mendalgief Retail Park, Docks Way, Newport NP20 2NY, United Kingdom

Description

Information of Pets at Home Newport, Shop in Newport (Gwent)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Pets at Home Newport

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Pets at Home Newport

N. F.

Took my bearded dragon Tango here last week to get him a new bulb... Was like he was famous 😆 He is gorgeous tho & loves attention so all good.

D. C.

Must say it was a pleasure to be served by a fellow animal lover who is in the perfect job for the perfect person, love, knowledge and perfect advice and personality well done to pets at home

L. D.

Give great advise if you get the right shop worker.

D. T.

Helpful and friendly staff, honouring and enforcing the social distances guidelines, had everything we needed. Can't say much better than that 👍

A. Q.

Bit of a que due to restrictions but fantastic staff always very helpful. I wish I had to go there more often.

D. A.

Very friendly and helpful staff

K. L.

They have all of the items, but the store's a bit messy and quiet because of corona. All the animals but the fish are gone.

A. K.

Cute pets in the shop but we have nosy workers as they asks what size cages how many instead of your own choice but they have furry cotton woll like hampsters

B. A.

Usually pretty well stocked and every member of staff that has assisted me has been friendly and as helpful as they could be.

P. G.

It's typical pets at home.. in that it's overpriced and generally not worth what you pay for much of their stock, but there are a couple of diamonds amongst the team in here who know their stuff with more specialist pets.

M. P.

Excellent staff and I got everything I wanted. Brilliant thanks.

E. J.

Everytime I walk in this place I spend money, quite a bit. They have a fantastic range of everything for your pet.

R. A.

Friendly and helpful staff, that goes a long way in my book.

L. M.

Nice new selection of tropical fish accessories at reasonable prices. Good 3 for 2 promotion.

J. M.

Lovely friendly man very knowledgeable I got two very cute eumo zebra finch there today! Thank you 😘😘Jo

D. O.

Friendly staff who love animals. For a chain store there's a lot of passion by the staff which is always good to see.

G.

Lovely staff always friendly

H. C.

I don't usually go to this branch, and I won't go again - whilst it was bigger than the cwmbran store there wasn't much extra stock and didn't have what I was after. Plus it's quite dark in there

S. C.

Brilliant, got what we wanted lovely friendly staff

R.

Happy cheerful helpful staff

L.

Super friendly staff and good selection of products

T. e.

Excellent for all your wonderful family pets needs

K. P.

Good experience. Lovely staff and my dogs loved it. Thank you

M. E.

Spoke to a lovely assistant, really helped and answered all my questions

L. T.

Friendly staff and knowledgeable, place was easier than before too shop in

R. B.

Friendly staff, good selection

J. C.

Really friendly and helpful staff

S. G.

Great place and good prices and it has everything you need for your pet, staff are a bit miserable tho! "Cheer up people are in your store put a smile on and count your blessings" 😉

K. S.

Very helpful and friendly staff. Good value for money

B. W.

The shop as a lot too offer. A good range of products. And very helpful staff

S. E.

Really friendly helpful staff. good range of products

A. A.

Average service, got what I needed eventually after asking two advisors.

J. M.

Staff helpful, store really clean..nothing to much trouble..

S. A.

Product-wise, Pets at Home have a good variety of items and they are decent quality, even if the prices are a bit above average. Pet-wise, Pets at Home are a lot better than what they were. They seem to have changed supplier recently and the overall health of the rodents have improved. Not sure about the fish, although I do hope they are also in better condition. The staff are friendly, and the lady helping me purchase a hamster had decent knowledge of rodents. Photo is of the sweetheart I chose to take home. His name is Geoffrey and he has a very fluffy bum.

J. D.

Nigel recommended he could not do enough. My fingers are crossed.

S. C.

Always good for things and food for my two dogs nice staff and the dogs can come too

M. D.

Always helpful and welcoming staff.

R. U. T.

Great place to buy pets stuff. The staff is very kind and helpful.

E. C.

I took teddy with me and he had a little accident. Staff were very accommodating

N. A.

Friendly staff, good customer service

S. S.

Bit overpriced on some must have lines but a bewildering choice on dog food

N. S.

Lovely being able to take our doggy in the shop and have a browse

K. R.

Staff very helpful and experienced.

J. C.

A great place if you want all things animal

H. D.

Great layout, can find what I want straight away staff friendly as well

K. P.

Very helpful staff,& plus side you can take your pets in 😁

d. “. b.

Friendly helpful staff my dog loves it there!

S. D.

The colleagues are all lovely can't do enough for you. They are a credit to the store.

J. K.

Its a fantastic shop

T. N.

Staff always super friendly and an amazing in store experience

S. “.

Great store but when I got home, I still didn't have any pets?? Very misleading.

M. W.

Amazing groomers - so good to my elderly Cocker Spaniel, Jess! They really care.

M. A.

Asked for cat flea treatment, gentleman serving me got it then very patiently got another with a smile

I. D.

Great, very nice and friendly staff always ready to help

J. M.

Don't expect to be able to use a trolley. They don't take the new pound coins and they only seem to have one token in the whole shop!

b. w.

Huge range of products.. Loyalty card rewards are responsibly good too 👌👌

L. S.

Love taking my dog shopping here, she loves walking around the store with the other dogs as i buy what she needs.

G. C.

Well stocked, just don't buy fish unless you're ready for an interrogation

K. T.

staff super friendly and accommodating for disabilities. top notch

M. L.

there is no live food, no spiders, no amphibian snakes and no reptiles

S. R.

Excellent range of pet products, staff are amazing.

C. M.

Excellent food and staff, lovely ambiance and prices are sensible.

A. A.

Pretty expensive but has everything you need for your pet ..be careful with dog toys they break easily

S. D. (.

Busy store, but had what I needed and friendly staff.

D. H.

Great staff and great aftercare promoted. Thank you, Simba is settling in well.

L. P.

Just the place to get stuff for my little puppy 🐶

N.

Super friendly staff and the lady who served me was very personable and really attentative to the fish. She said "sorry" to every one as they left the water in the net for like 2 seconds. Was also really patient catching the 10 amano shrimp I bought. Staff were friendly and acted interested at the tills too. Great staff.

S. L.

Really helpful staff. Lots of items for all pets.

W. G.

Good shop for all things pet related, small selection of animals too

C. R.

Really nice shop and their animals look well cared for however they are a bit on the expensive side.

K.

Great selection for all your pet needs, staff are knowledgeable and helpful.

R. B.

Cool place, good selection of items, fair prices.

C. S.

I go here for all my pets stuff, really good shop

T. J.

Love going to pet's at home they've got a good variety.

A. B.

Good selection for all kinds of pets, I you have a pet the it's a must visit.

A.

Really great customer service and assistance

R. S.

Great staff, great atmosphere, staff are very helpful and down to earth.

r. w.

Staff excellent.helpful ,cheerful,a pleasure to visit.carry a vast amount of all goods that cover every type of pets.

n. e.

Glad I have pets ah home close to my house. Mainly use for chicken foodm friendly staff

M. H.

Fish dept very clean, limited aquarium filters, all looked clean, staff helpful

D. B.

Great customer service. Staff really friendly and helpful

L. R.

So many cute pets and good veting. The animals usually have already been given the ingections they need

A. H.

Very good place to go to when you need anything for your pets

F. R.

My pet love pets at home. Added value is a free parking

d.

Took our Retriever for a full groom and deshedding. Bit pricey but did a great job

l. p.

took dog for wash and brush up. excellent service from the groom room. as always.

r. g.

Booked grooming for my Dog fantastic service

T. G.

Helpful staff and plenty of parking space

I. J.

We brought Dot the rescue hamster from them (the best hamster anyone could ever wish for). The young lady who arranged everything was very helpful and knowledgeable.

R. B.

Great variety, staff were very knowledgeable and helpful

G. D.

Had a problem with an ordered item which the manager sorted it straightaway great service thank you

M. L.

Nice enough shop but still not enough things for pet ferrets,,

N. H.

Nice shop with large choices for pet food and toys.

C. M.

Love pets at home. Great staff and the vets is first class!!

N. D.

Always friendly

J. “. J.

Quality goods but the staff and the pets they keep in store always look so miserable.

P. W.

Clean store, easy access polite professional staff

G. E. (.

Always a good selection of whatever you want and very friendly staff

A. H.

Its ok. Quite expensive. Good range. Staff are hit and miss.

N. J.

Took my dog to the groom room today and as always they were amazing. They always go above and beyond to make your pet comfortable and happy! The staff are always nice and helpful and always helpful.

D. H.

Staff were very friendly and helpful, very happy with the service.

M. J.

Staff are fantastic especially at the grooming salon ceri is brilliant

S. N.

Really friendly and helpful staff.

G. M.

Staff are always 10 out of 10 we use there vet service too and wouldn't go anywhere else

K. A.

Very helpful staff got lots of good deals

T. “. V.

Great selection of pet products, and friendly, knowledgeable staff.

J.

Very helpful and friendly staff. Always served quickly

A. L.

Very good always seem to have what you v want

R. S.

Knowledgeable staff who are always looking to help with any pet queries.

J. M.

Great shop , staff very helpful.

K. T.

Animals, animals, animals, whatever you want (within reason!!) you could probably get within these 4 walls!! Excellent friendly, knowledgeable staff, we went for a couple of fish, nearly walked away with a rabbit!! Highly recommend. Nhs discount available, not advertised but its there if you flash your nhs badge 😉. 9 out 10.

A. A.

Such a helpful store, Shelley was fantastic she found a colleague to help with flea & worming and that colleague was very knowledgeable. Shelley then helped me register our new puppy in the App and the found some voucher codes and got us the free puppy food for adding our puppy to VIP pets none of which I was aware of. So helpful and friendly Shelley was a fantastic a credit to the pets at home team.

T. P.

Good quality with reasonable prices very helpful staff

L. L.

Staff always helpful.

T. B.

Always got what we need at a good price

G. H.

Very good at there information on pets

C. H.

Excellent always a friendly face when you walk in the door

M. A.

Great choices and the staff are very helpful and knowledgeable

J. D.

Everything you need for a pet. Not too pricey

P. P.

Fantastic customer service.

C. W.

Very very good could not fault them very helpful. Xx

E. H.

Super duper friendly staff

h. h.

I gave 3 stars, because on a whole I can't fault the selection of pet supplies and the staff are helpful and polite. I would have given more, but their live bug section is very poor, they either have no stock or the stock they do have, is not good. Most of the bugs are dead, mainly hoppers and locusts..

D. K.

Good varied supply off all pet products

J. G.

As always staff was very helpful

V. P.

Very friendly staff... Helpful, Considerate and attentive... 🌟🌟🌟🌟🌟🌟

A. W.

Generally great for your household pet requirements.

N. P.

Good variety, helpful friendly staff

M. J.

It's a lovely place with knowledgeable staff

C. C.

Always clean with very approachable and friendly staff.

s. p.

Staff always helpful

J. E.

We have animals and they stock many adhoc items

M. B.

Staff was friendly and helpful

S. R.

Great stock and very helpful team.

P. J.

Staff are always very helpful and friendly

d. p.

Good parking , great staff

W. M.

Cashier was very pleasant

G. M.

Excellent service in the dog groomers

J. K.

Always go here as a last resort to get supplies for the rabbit.

S. M.

Very helpful and always there to help and give advice

R. S.

Staff are great and very knowledgeable very friendly

S. B.

Busy time 3pm on Sunday I'd go a different time

C. P.

Helpful staff.

R. P.

Good service and good advice

A. K.

Nice store very friendly staff 👍

J. P.

A good range of products and resources for all animal lovers

m. d.

Good range of pet products

L. T.

Always friendly staff, great store

C. B.

Fabulous "GROOM ROOM" Shout out to Ceri & George ! 🐕🐩🐕🐩🐕🐩🐕🐩

S. S.

Nice shop to browse and find what you need

J. F.

The staff are well informed, and good vets

N. C.

Always helpful staff

C. B.

Good shop for all pets things.

R. (.

Lovely staff always happy to help

P. O.

Very good plesent staff

K. B.

We visited the store today to grab supplies for our cat....a neighbour had locked her in the house for 4 weeks....very poorly girl as a result....the lady who looked after us was AMAZING! I didn't get her name but she told me she was once a care manager in Cardiff. She couldn't do enough for us! Keep hold of her....she is doing you proud!!!!

A. H.

Always happy to help, everything I need for the dog

S. “. P.

Great service from the staff at this store.

l. e.

Wide range of pet products and friendly staff

R. J.

Fantastic customer service jakeys favourite place

P. F.

Fab place adopted 2 gorgeous guinea pigs 😍😍

D. C.

Always friendly and knowledgeable.

C. W.

Staff are always friendly and helpful

L. R.

Lovely friendly staff

j. m.

The staff were amazing in newport branch

K. R.

Great place, go back every year!

K.

Just wanted to say a big thank you to Cade( hope I spelt that correctly ) at Newport Pets at Home for going out of his way today and giving us exceptional customer service.You made a sad situation much better.Also some great advice,clearly explained, about caring for hamsters. Very much appreciated.Thank you

R. S.

Nice store. Helpful staff.

C. F.

Small store, but lots in it. I like looking at the wall of fish.

E. B. (. a. C.

Staff are very helpful and knowledgeable.

A. B.

friendly staff

d. V.

Stuff for all pets good prices

K. P.

Staff are always helpful and friendly

L. J.

Friendly staff and very helpful

G. W.

Really looks after my little shih tzu

s. t.

Good

J.

Staff always helpful and happy

L. I.

Lovely friendly staff, good quality products. They have a dog groomers here too and dogs always welcomed in the shop (and spoiled with treats :-))

p. e.

Very helpful staff

P. R.

Friendly and very helpful

c. p.

very helpful with a smiling faces

R. T.

Everything possible for the pet lover. Clean, easy, helpful.

D. H.

Great selection for your pets

s. w.

good selection. cute rabbits

P. M.

Average store and staff can sometimes be rude

C. C.

Staff really helpful and friendly

K. H.

Very friendly helpful staff

B. 3.

AMAZING LOVE IT!!! Highly recommend! 🐶👍💕

P. H.

Great customer services! Happy atmosphere, lovely to see the staff interaction with each other, singing always checking if they can help with anything.

H.

Love it here xx

M. W.

Very good today staff helpful

G. B.

Very good

M.

Ok, don't always have what you need.

N. M.

Great range of products and services

M. I.

I can find all I need for my dogs

M. B.

Good range and fairly priced.

J. D.

Nice. Always good for a visit

J. G.

Easy to park Excellent service

D. G.

Very helpful.

C. T.

Staff were very nice. Made a fuss of the dog at checkout and gave him a treat. I have popped in on my own too before and the staff were also proactive in offering help. Can't fault them.

M. D.

Everything you need for your pet under one roof

K. H.

Very good

b.

They sell pet stuff surprisingly!

A. F.

Stock was low long wait at vets

C. L.

Great staff good stock allways helpfull

M. E.

Plenty of selection, helpful staff

c. c.

Great prices, great products

M. o.

Great for pet supplies

m. r.

Expensive but lots of stuff!

T. H.

Love it and staff

D. P.

Visit at least once a month. Always quick and easy to get what I need. Well-stocked on the day of our last visit (29/05/21). Be aware that the trolleys often require tokens at this branch, and there are usually only a few available.

T. D.

Helpful friendly staff

C. J.

Lovely and always helpful

G. R.

Had a bargain 😄

S. J.

All you need for your pets needs.

J. P.

Lovely shop

L. K.

All ways helpful.

K. M.

OK for pet supply's

S. U.

Good place for all animals

D. M.

Always super helpful

L. b.

All you need for all your pets

J. B.

The staff are very knowledgeable and all my pets needs can be provided for in one place

C. L.

The manager went above and beyond what was expected of him to help me when I arrived just as he was about to close on a Sunday . I desperately needed a cat carrier for kittens I was collecting . He kindly let me pick one up so I could bring the kittens back to Bridgend. He was a star and saved the day for me 😊

D. M.

Great friendly service

J. N.

Very helpful and knowledgeable

s. w.

It's a pet shop

M. H.

Caters for all pet related matters

P. B.

I visited the place in many occasions

t. H.

Very good

R. S.

Good

m. s.

Benjy's favourite store!

M. E.

Very helpful staff

R. P.

Good advice on fishcare

T. C.

Always friendly staff who appear to love animals. One issue I have with pricing is they sell royal canin dog food in three sizes 2,4,and 8kg bags. Each bag is more cost effective than the smaller ones, sometimes they have an offer on the 2 smaller sized bags where if you buy 2 you get a discount. However it's never cheaper than just buying the bigger bag, and as the biggest bag is never on offer it is a completely pointless offer that basically trys to trick people into buying something on "offer" that is actually more expensive. Love the staff though and rated 5 stars for them

E.

Very helpful team

M. H.

Excellent Staff

g. m.

Good but bit expensive

J. B.

Love it x👍

S. A.

Could do with more pets.

R. E.

Very helpful staff

c. j.

Everything for your pets at home.

M. A.

Very helpful staff

J. H.

Fab staff

L. (.

Great service.

J. F.

Lots of selection and staff us super friendly! The lady at the til told me to download the app and I immediately immediately 20% off! I suggest downloading it before you go or checkout because it takes some time to sign up 😁

J. W.

Fab friendly service

D. 6.

Happy helpful staff

T. W.

Good for pet shopping

K. K.

Helpful staff

a. r.

Always helpful,

l. w.

Live food mostly dead

N. J.

Great staff.

P. R.

Awesome

m. c.

Great service

p. l.

Rabbits, fish and Guinea pigs

T. L.

You will get wot you need for your pets good place

L. S. T.

Fantastic

R. G.

Bad social distancing

p. w.

Generic pet store

K. T.

Very welcoming

H. C.

Good service

Z. N.

Happy with the service

A. A.

Good

M. W.

Excellent service

N. S.

Great staff

L. H.

expenive

M.

Well stocked shop with pleasant staff. (unlike the Birmingham store where a very rude man twice put the 'phone down on my grandson at Uni when he enquired about a job they were advertising)!

A. M.

Excellent for pets.

R. C.

Expensive for fish

S. P.

Helpfulness outstanding

R. W.

Excellent

J. T.

Great store

C. D.

Good

E. Z.

Loved

m. b.

Supplies for my pets

M. W.

Clean and tidy staff always friendly and helpful

R. R. R.

Good

J. R.

Always helpful and friendly. They never have a queue standing to long where possible. The ladies always jump on the till and always friendly chat when serving. Nice store to visit

c. s.

Loved the friendliness

L. H.

Expensive

J. B.

Very helpful

B. S.

Very helpful

G. D.

Quite expensive

E. O.

Good hamsters

P.

Friendly happy

j. c.

Helpful staff

M. H.

good

G. M.

Friendly staff

L. I.

Live food such as mealworms are usually infested with fruit fly larvae and mites, the dermestid beetles that come with the crickets aren't so bad as they're expensive to come by but the mites they attract in standard conditions aren't worth the hastle. Back when they had reptiles their care was shocking as most of the Hardy reptiles they kept had dead feeders marinating in the enclosures and tail rot, though general care has gotten slightly better in recent times. Great selection of commercial food for rodents, cats and dogs though with alot of natural, healthy treats. The enclosures they sell for rodents and lagomorphs do not meet the legal requirements and doesn't allow the animals to achieve their 5 freedoms. Frozen feeder mice are generally okay though I have had a few with tumours and growths. The employees are very friendly and willing to help but don't forget these workers aren't trained to give you accurate, up to date advice or care, they're trained to provide their service to the store. The adoption area is usually empty and I wouldn't advise buying their more commercial rodents as they're often aggressive due to bad genetics, inbreeding from rodent mills and lack of handling. The employees will sell you multiple dwarf hamsters to keep in the same enclosure but do NOT keep them together as this will inevitably cause death from aggressive, territorial behaviour and you may just find that your lovely little hamsters have cannibalised one another

M. 6.

Friendly staff on hand to give advice

A. H.

Always good to purchase fish apart from you have to wait a long time to purchase fish & 9/10 look around the store to find a customer service advisor to help instead of them coming to check if you need anything etc

S. D.

Not extremely busy, but because there was only one sgmtaff member on the till meant that the queue was rather long. Staff walked past but did not open a till to help control the queue

m.

Amazing staff , very nice and seemed very commitment to costumer service

D. 6.

Quite a large shop. Prices are extortionate on certain products but not all. Recently paid £25 for a refill for cat calming plug in that only lasts a month.

C. P. (. M.

Great amount of supplies for my puppy. It was really helpful to have a specific section just for them. Reason for 4 stars is that the prices are expensive for some items, however some are cheap. It depends on what you look at. Staff are very nice. I nipped in at 7:45pm, and managed to get hold of a crate (My puppy had suddenly decided to eat a doormat!). They offered to help me with it to the car. I appreciated their chatter, it was a good experience.

R. B.

Needed a particular part for my catflap and other bits and pieces.What a lovely,helpful young lady was in the store.Excellent service.Highly recommended.

C. L.

A wonderful place to visit for any pet owner. Packed full of stuff your pets (and you) will love and the prices are really good too. Staff are very friendly and welcoming. We have also used the vets in this particular store. We have a one year old English Springer and they have looked after him from his very first injections, they have always treated him as if he was their own pet. What more could you ask. Would recommend this store to anybody.

C. F.

Visited here when I wanted to buy some accessories and a new tank for our fish. Issy was very knowledgable and helpful especially with the bombardment of questions she faced from me. I left the store feeling so much more educated and clued in on the requirements and the best way to care for the fish we have. Great, friendly and helpful staff, especially Issy.

m. m.

Always a pleasure to shop in pets at home. Helpful staff lovely and clean other shoppers with puppies is always a delight to see.

K. W.

Pets at home are always accommodating and help wherever they can.

D. H.

Great place for all things pets and the staff are super friendly and very helpful and efficient. They sell a huge range of products and the staff are also very knowledgeable. Great value for money as well

b. f.

Very helpful young lady there

H. E.

Everything you need! Friendly staff!

A. M.

Friendly and helpful safe! If you can't find something they will try their best to find it...they even check online there website and order it if needed. Sometimes they even have their dog in store which is beautiful and friendly.

S. B.

To be fair, they have a good system. Each branch is very similar, and has the same stock. Makes it easy to shop...

J. G.

Was here looking for a friend for our rabbit but they didn't have many rabbits in at the moment. It was nice to look around at the animals just incase we thought about getting something else for our son. We did find a lot of the things we was after in this store either didn't have what we wanted or it was damage.

M. B.

Everything you need for your pets.

E. F.

They have treat bags at the counter that my dog loves! Always dog friendly in here 🤠

V. A.

Super friendly staff, great c&c service!

K. C.

Friendly staff and had everything I needed

C. V.

Came to buy stuff for my new puppy. I found the staff really helpful, and I had to indulge and buy extra bits. I forgot my loyalty card so unlike the previous review I was glad they had my mobile number as they put it all on my card. This was my first time here and I'll be back. Usually go to the one in Bristol near to where I work.

F. C.

Iam in the shielding group due to underlying health issues, as such, my partner is too. Was worried about things we needed to buy in preperation for out little rescue dog arriving. Called the shop at Newport and spoke to a lovely Lady called Beth. Beth was absolutely brilliant.. I wrote a list of what we needed, called her when we were parked outside and the note left on the windscreen and within minutes everything we needed was brought out and left safely on the car bonnet as I'd requested. Can't thank Beth enough.. such a happy and helpful person.

C. D.

Everything I needed ..friendly staff.

A. O.

Brilliant what can I say, my girl went for a pamper after having Seizures she deserved a little tidy up. Dhe is on the mend and looks and smells beautiful, as well got a few bargains too.

I. W.

I called in for a selection of pet supplies. Cat, Dog and Fish. Definitely not the cheapest but always a good selection and 1 stop pet shopping was what I was looking for. They delivered on this as usual. Things went wrong at the till when I was miss charged and overpaid by a little over £10 for my shopping. I queried this after checking my reciept and it was corrected. But it took 2 people to sort and neither apologised for the error. This could have been a 5 star review with a simple apology but they really didn't appear to care that I had been overcharged and made me feel like an irritation for questioning my bill.

A. C.

I had to give my pet up for adoption in very upsetting circumstances. Lovely team who assured me he'd recieved the best care.

K. D.

My dog always gets really excited and poos in here, but staff are so lovely about it! 10/10 for awesome staff!!

C. M.

Got lots of stuff to tempt, and choose from, for dogs. Other animals too, I expect. Got half price soft squeaky calls, (No it's not a medical problem), and Lilys Kitchen tinned food. The dogs love going there to vacuum the biscuit crumbs off the floor!

E. C.

We love our local shop. Prices are overall good and nice products. Welcoming staff always who go out their way to help you.

D. S.

Disappointed.Dog food I needed wasn't on shop floor, no offer of checking stockroom just in case. I had to ask them to ring another store to find alternative stock. Got it from the other store, but if I hadn't prompted they'd have lost a sale of £24.98.

P. B.

Good variety of stock instore and friendly, helpful staff

J. H.

An okay place for all your pets needs. Not the cheapest around. Staff sometimes have too much fun by the sounds in the 'For Staff Only' section but that doesnt bother me, tho it may be annoying for other customers looking for help because everytime ive been there Pretty clean, rabbits and other furry animals living spaces look clean also.

P. G.

Staff very friendly and helpful. Shop always well stocked with plenty ov variety.

B. J.

We don't normally shop at this pets at home but still has everything we needed. And the guy behind the counter was the same guy we see at our other pets at home. Very friendly and helpful i can't fault the staff. 🐾🐾

j. t.

Cage base was damaged in the box. Had to do another trip to change it. No fuss over the exchange very helpful

B.

Helpful staff and well stocked. Great for me!

A. E.

Good selection. Puppy loves coming here and the staff always make a fuss of her 🐶

k. w.

One of the only shops I can go to, to pick up my dog food without having to order online

B. D.

Great store. I have found that this particular one has many products that are harder to get in say Cwmbran and Cardiff. I also love the fact they have trollies to use too if you are like me and buy a lot. Great service but not as friendly as the staff in cwmbran.

B. 1.

Went in the other day to have a look at the hamsters and other small animals. One of the workers who really stood out was nigel. He was so helpful and very funny and friendly, would defo recommend this place for great service 100%

L. F.

We took our two guinea pigs here for a check over and to have their nails clipped. The lady (whose name we forgot to catch, sorry!) was so lovely and helpful. Thankyou so much, we'll be back soon :-)

K. A.

Really friendly and helpful staff there, looked after the puppy, played and gave him treats! Even picked up after his accident! Really great staff!

P. R.

Great place for pet food of many animals, very friendly staff.

P. C.

The staff are really friendly and helpful, nothing is too much trouble for them, it's has a very relaxing atmosphere you can take your time too look around and can always get help if you need it.

Y. W.

Everything under one roof & you can ask them anything about your pet that someone knows the answer to. They also have an in-store vet. Brilliant place.

c. R.

Very knowledgeable & friendly staff that helped me with all my questions & purchases

L. J.

Pets at home has everything you need for various pets, medication like flee & worming treatment can't be cheaper than getting at your local vets

E. F.

My dog loves going here for his toys he picks them himself and he loves the up to date fashion 😀

C. J.

Friendly and helpful staff. Dog pee'd on one of the shelves and when I asked for blue roll a nice young lady insisted on wiping it up for me

d. p.

Visited with my daughter to purchase a hamster and accessories,staff and store were excellent will definitely recommend and use again for all my pet needs

R. P.

Good store. Plenty of sanitiser. Good one way system. Staff extremely nice and helpful

K. D.

The staff were very helpful when I had to find dog food that didn't contain ingredients that he's is allergic too, very polite and the groomers did a great job on both my dogs.

S. R.

I can’t thank the vet at Newport pets at home for helping and supporting myself and my boy Buster the Scottie through the worst time. Busters at peace now and even though I’m totally devastated, he was allowed a peaceful and dignified passing. Thank you

M. R.

Super friendly staff. Always helpful. Shop is very big and loads of products. You can always find a parking spot.

M. (.

Well equipped shop. Lots of parking. Great and helpful staff.

H. W.

Quite busy friendly staff

I.

They are the perfect place to get fish,bunny,hamsters,guinea pigs or to get stuff for dogs,cats also lizard food and big snacks and beds for dogs and even a dog grooming service!

M. N.

Not always as cheap as some bigger supermarkets but if you want anything specialised then this is the place to come. Easy to park outside and staff always polite and helpful.

B. O.

Lovely cheerful staff. Lovely with our dogs. Always give them a big fuss. Very helpful

R. H.

Got won't you need for your pets but Very busy no one out side to stop people going in to many people in the store

P. R. S.

Brilliant always helpful some very pleasant staff. If you need any help or advice with the wellbeing of your pet just ask one of their team.

J. B.

Only three stars eventhough i DO shop here. Reason for this is i went this morning thinking they opened at ten (10:00am) only to be told they dont open till HALF TEN (10:30am)!!!! There was NO Store Opening Time on the door or nothing........... My advice is whatever day of the week you go, make sure you check the website for the times.

R. F.

Great place, lovely staff very knowledgeable. Animals have started to arrive back in shops

L.

Lots of things to buy for your pets very helpful staff and loads of parking.

L. S.

staff are lovely only downside is store could be bigger

E. H.

First visit, staff very helpful, great range of items for our new dog

J. S.

The staff very friendly I had lots of help with getting wormer for my puppy today

M. G.

Always friendly staff, seem like they really love animals

E.

Staff extremely helpful, good prices and a great choice of aquarium accessories too. Especially fond of the Hikari range.

A.

Great staff but a deceptively small store looks bigger from the outsider, a good selection though and really helpful staff

Contact

Photos