Reviews of BW Drum Shop Kettering. (Shop) in Northampton (Northamptonshire).

BW Drum Shop Kettering

71 Reviews

10 Comments

Shop

Drum Shop

Musical Instrument Shop

Unit 9, Pytchley Business Park, Kettering NN15 6NP

Description

Information of BW Drum Shop Kettering, Shop in Northampton (Northamptonshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of BW Drum Shop Kettering

Reviews of BW Drum Shop Kettering

D. N.

The staff took the time to help me work out if the LP triple bongos would fit my percussion set up.. They put the order in that same day then called to let me know the supplier had delivered the bongos and they were on their way. The set of bongos arrived two days later on Christmas eve and are perfect. Thank you to all the staff at BW drum shop. for the fantastic service.

M. S.

Amazing customer service! My son had an issue with a snare he bought online. Unfortunately the model he had is no longer in production but Russ sorted him with a different one and he is totally over the moon with it. One very happy boy! Thank you so much

A. C.

Bought my first ever drum kit from BW after playing the guitar for 20 years. Safe to say I was incredibly impressed, the staff helped me understand what I needed and made sure that I wasn't paying too much. The ability to buy second hand parts to reduce the overall price was a refreshing surprise as most companies enjoy pushing overpriced endorsed products on the customer. Thank you BW and I will continue to come in from now on!

L. S.

Ordered cable for a snare wire which was out of stock, yet Russ kindly sent me a little they had left in the shop to tide me over for some upcoming sessions i desperately needed it for. Cable then arrived not long afterwards. This is the kind of outstanding service that needs recognition and makes smaller drum shops worth it - going that extra mile for me as a customer is greatly appreciated. Will definitely be ordering from these guys again - thanks again, Russ!

D. H.

I'm in shock at the service I've received. I was desperate for my drum to arrive by a certain date. There was complications outside of their control with the shipping but they did EVERYTHING they could to get it to me by the promised date. The time they put in contacting the shipping and me certainly outways any profit made. I've never been valued as a customer before. I for one have learnt buying cheaper elsewhere is not worth it. If BW Drums are selling something I am looking for that I can buy cheaper elsewhere, I will still be buying from BW Drums as I know it's worth the service received.

G. E.

What fantastic service. Russ was brilliant in getting my e kit carlsbro 310 the customer service was amazing and delivered very quickly. The product was well packaged and and an amazing product. I cannot recommend this company enough and will definitely be using bw drums again

C. T.

Fantastic shop and service from Russ and team. Bought Gibraltar drum moto seat and very happy with the delivery and item. Definitely will come back again.

F. W.

Great service. Got what i needed over the phone within 2 minutes. After trying to buy some cymbals off of gear4music for 3 weeks i decided to cancel my order. BW Drum Shop were able to deliver the cymbals i wanted within 2 days for a lower price. Also i had been looking for tension rod that was missing from drum kit i bought from drumshop and they were kind enough to chuck in a few for free to help me out along the way. Decent stuff.

M. J.

Called at short notice and was delighted with the excellent service in this well stocked store. I was made very welcome and Adam Gammage spent time with me considering options of drum heads and then with decision made, he spent time fitting, tuning and offering further sound improvement tips regarding my toms. It was good to be served by a professional drummer who not only shared some great knowledge, but was interested in my progress, and also brought me up to date on some new cymbals coming soon. Great store, good people, and fair prices combined with genuine advice. Highly recommended.

H. M.

What a great on line shop. I was in the hunt for something a little out of the ordinary, an LP Richie Garcia conga and the guys at BW Drum Shop were offering the best price in Europe. Fantastic and friendly communication from Russ all the way through, keeping me informed at every stage. I'll be back for the Quinto very soon. Thanks guys, real professionals.

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