Reviews of Pets at Home Bretton. (Shop) in Peterborough (Cambridgeshire).

Pets at Home Bretton

565 Reviews

227 Comments

Shop

Pet store

Bretton Centre, Bretton Way, Peterborough PE3 8DN, United Kingdom

Description

Information of Pets at Home Bretton, Shop in Peterborough (Cambridgeshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Pets at Home Bretton

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Pets at Home Bretton

K. P.

We always go there for the pet food and stuff. We also had a first puppy groom and the service was great. Customer service brilliant. When you have their app you can get a some discounts which is great.

S. R.

Much more helpful than the Peterborough branch, the lovely member of staff helped us with the information we needed, asked if we wanted to put the harness on our very nervous dog, or did we need help, we were also greeted when we walked into the shop. I overheard a member of staff helping a customer with fish - was being so very helpful and informative - would definitely return there, much better atmosphere!

K. P.

Outstanding service from Carl today. Infact everytime he serves. He is a credit to your company and I hope he gets recognition for this.

M. L.

Plenty of pets stuff friendly staff

l. o.

Friendly staff, discounts and a lot for your pet

M. P.

Reasonably priced pet supplies, and veterinary surgery with a dog grooming facility.

B. W.

Very helpful staff

C. L.

Great for pet foods. Not great for aquatics

G. F.

There are many items, good service in that shop

M. M.

Excellent advice from the vet and was very thorough

a. d.

Thank you for all your support & help with me & Milly

C. H.

Great people. Good products. Clean shop.

P. F.

Good range of pet care products

C. C.

Perfect. You made my little boy happy and beautiful again. Thank you team.

P. F.

Great store always ready to give advice nothing too much trouble

G. P. U.

Everything you need you can find here, even vet and hairdresser 😂

L.

Got everything you need for your pet

a. t.

Very good service

S. B.

Everything you need from a pet shop. The vets are upstairs so is the groom room.

G. H.

Staff very friendly and will be very helpful if you need help or advice

p. m.

Friendly staff good variety of pet provisions this store has a vets and grooming parlour, busy car park.

J. P.

We got sort of what we wanted. Had to adapted a lead to suit our do who likes to use her back nashers to chew through her nylon extention leads so wanted an extension lead that had a chain section at the bottom .but no one had one so we brought a chain extetion from here and adapted it to the one we have

P. R.

First visit - friendly, helpful, nice atmosphere, clean. Couldn't be better. Lots of information, leaflets and on the walls 😉

P. H.

Get what you need for your animals yes

R. G.

Very friendly and knowledgeable

s. w. (.

All you need for your pet

M. E.

Good service bit expensive

S. P.

excellent very helpful

G. K.

Very friendly staff

S. P.

Best vets in town!

L. C.

Good store, tends to have most things in stock and the staff are nice

L. F.

Pleasent staff and helpfull

J. S.

Excellent, the vet and store.

A. B.

I had an Excellent customer experience at the Pets at Home pharmacy, I was served by a very knowledgeable, helpful and personable member of staff. A professional style service

C. S.

Excellent products

V. A.

Always good value.

M. S.

Good variety of stock

A. “. A. J.

Mainly go in for wild bird food and my cats flea treatment from the vets upstairs.

U. J.

Prompt and courteous service

P. K.

The service here is always helpful and friendly. There isnt often a long wait at the tills and they stock a good range. We were struggling to find a good pet stain remover and we got some good advice, they didnt just push us towards the most expensive product! The fish tanks here are kept well, the fish look very healthy and well looked after.

K. H.

Lots of stock, no staff to assist if busy

A. S.

Some stuff are more expensive than elsewhere

R. S.

Every thing you need for your pet under one roof

C.

Keep eye out online for deals

R. B.

I went into the store with my mum and dog on the 29/5/2021 when a incident happened and I just want to thank you to the three ladies that were in the store that day and helped me!!! I have always used the bretton store and I will continue to do so!!! A great team and I am thankful to those ladies that were there on that day!!!!

J. x.

This one in Bretton is great because its a local easy to get to shop. I only give 4 stars because with it being smaller than the main one in Peterborough i sometimes am not able to get a product that i want. However the people that work there are always friendly and make you welcome. And if you are a regular with your dog like i am then they remember you and thats nice to have when you go in.

L. R.

Very helpful staff Got just what we were looking for

s. g.

Used groom room. Pleased with grooming

M. G.

Great place to get advice and accessories for your pets

K. S.

Great place. Staff are always very helpful.

M. W.

Great store

B. !.

Good staff with decent knowledge and products!! Normally have good deals on!!!

L. B.

Fairly decent despite the small size compared to the other Pets at Home near Queensgate. Lost a star for the poor quality reptile food selection as most of it is dead and reduced.

G.

Friendly but not always right

S. B.

Good selection of pet products at reasonable prices

G. C.

Extremely friendly staff always take good care of me when I visit. Very helpful in finding what I need for my pets

S. (.

Great service

K.

Great service

L. j. L.

Stocked up well today...

S. E.

Same reliable service

m. w.

Most things for pets

S. (.

Great service

D. R.

It does OK but choice for small pets are limited

S. F.

Loved it got good advice and got everything I needed 😊

J. S.

Smaller than one at corby but staff still helpfull

P. L.

Everything for your pupil. Easy access from car park in Bretton centre

D. C.

Staff normally approachable and friendly. Normally very busy but staff professional. Member of staff called Carl is brilliant, very knowledgeable and approachable.

j. m.

Very helpful

d. m.

Helpful staff

C. K.

I had brilliant service on my last visit to the Bretton

K.

Need chicken supplies please

L. D.

Super helpful

J. D.

Very helpful

C. P.

Very helpful

R. G.

Good selection of pet supplies

M. H.

I visited pets at home bretton Peterborough on 3/04/19 due to a part being missing on our hamster cage, unfortunately the part isn't something that is sold, but it is necessary to stop the hamster from getting out. The system was down at the time of visiting so my details were taken to let me know if they could order it as a spare part. Paige was so helpful and managed to find the part but said it would take up to 3 weeks to come in, I explained we were due to pick up the new hamster this week to which she said she would take the part off the same cage they have in store for me to have. When I went in to purchase it, Paige got the part and when I asked how much I owe for it she was kind enough to say don't worry about it! The customer service was great, very helpful, genuine, kind, and welcoming. Thank you again to Paige

g. s.

Helpful staff

R. R.

Great customer service. Sadly, always low or out of stock of some items.

C. G.

I brought cold water fish

K. R.

We visited Vets4Pets, which is located within Pets at Home. I must be honest, I was very apprehensive as I thought the vetinary surgery would just be a commercial add on... I usually attend a small, local vetinary practice but needed assistance on a Sunday for a non-emergency issue. I needn't have worried. It turns out that you can register your pet at more than one vetinary practice and the staff at the Bretton Vets4Pets were fabulous... the waiting and clinical areas are spotless, everyone was incredibly helpful and the vet that we saw was fantastic. Parking is completely fine and free of charge... I wouldn't hesitate to recommend!

S. J.

Always friendly and helpful staff

D. C.

Not a lot of selection for reptiles

A. H.

friendly staff

p. H. (.

Very friendly and helpful staff

L. C.

Good selection and helpful staff

D. G.

Thank you for help

I. S.

Over priced.

L. M.

Was okay xxx

E. J.

Staff are nice and friendly always helpful, really enjoy visiting this place

D. Z.

Very expensive

J. H.

Nice place to go to and friendly staff

M. Q. (.

Small, parking is a nightmare. Has vets there

G. S.

Basic really

A. H.

Slow service but good service

J. P.

Great pet shop 4 dood as I always get mine from here No very good on surplus 4 keeping wild hedgehogs in yr garden though

J. W.

Very good

s. m.

Lots of variety

T. J.

Very helpful and understanding

b. b.

Friendly staff👍

A. A.

Amazing helpful knowledgeable staff with loads of time to help no question to hard to answer

M. G.

Vg place

D. C.

Clean and well stocked!

H. L. C.

Good store 👌🏽

C. B.

i go there for the vet

C. L.

Staff r helpful

M. M.

Love it

L. K.

Super...

P. S.

Nice

M. K.

Perfect

A. J.

Good

P. C.

Nice store, helpful staff. Something for everyone

j. w.

My elderly dog Ruby has just been to the Groom Room for a full groom , she’s a 14 year old Labradoodle and is unable to stand for long periods the staff were amazing the enrolled help and support from team members and managed to work around her disabilities and gave her a full groom. Just like to thank the pets at home team for great service. Well done 👏🏿

H.

Helpful

t. i.

Good

C. V.

Perfect service

E. H.

Excellent

C. W.

Friendly

j. m.

Very helpful

r. s.

Yes

P. “. W.

Average

G. J.

super shop

W. B.

A large selection of pet products and friendly service.

S. K.

Great place everything I ever need for me woofie or me cat or bird love it

N. D.

Clean and tidy, welcome and you can find everything (food for reptiles, etc.)

Z. K.

Good range of products, everything is easy to understand. Friendly service. Great!

M. T.

All about animals

O. J.

Welcome

P. F.

Diasapointed in lack of range

A. R.

Okey

J. J.

Great Polish doctor, I highly recommend her

C. K.

Okay

D. K.

B. H.

C. L. (.

Everything you need for your pet at a great price. The staff are friendly and helpful too

E. C.

C. O.

O. S.

C. S.

B. M.

K. A.

W.

p.

Good well stocked shop and friendly helpful staff.

S. W.

Can be expensive compared to buying the same stuff online or at local pet shops. And they asked for customers to wear face masks but the staff weren't, which was strange.

S. J.

Was taken to get what I wanted they were very friendly and helpful.

H. F.

Today was a torrid time, Rachel on reception was outstanding, and the vet showed nothing but respect and a level of professionalism, a credit to her profession. My sisters cat was given the dignity and love in her last few moments. Outstanding service.

T. S.

An excellent shop for your pet...... Every product stacked neatly.... Clear walk way for a mobility scooter & very friendly staff.... The products are top notch..... Very recommended!!!!

A.

great experience. staff very helpful and kind. will use again

t. e.

It was wonderful the place was well kept and everything was clean the staff were really helpful and i enjoyed my trip their

B. F.

Fantastic friendly service. Great with all my fur babies

l. p.

Customer service is really good yong lady serving and answering phone sorry didn't get a name is a asset to this store on Thursday I rang they only had one bag of the dog food I was after. She helped me out I we got the food we need for our dog after waiting a few days for delivery from the other Peterborough store never came in.

R. W.

My wife went, not me. She is very impressed with it. A well stocked shop with plenty of variety for the animals. Good service by willing staff.

M. R.

Very helpful and experienced team best I have been to

a. S.

Nice place I went to the bretton one much smaller than the one in town but still has a good selection of pet stuff friendly staff

n. g.

Friendly staff and pet friendly and not mind taking your dog into store

s. k.

Excellent staff good range of pet food and accessories

K. S.

Great range of products and services all under one roof. Staff are always friendly and helpful, add to that there is always a treat to hand for the dogs!

j. d.

Really helpful staff and good profucts

D. H.

Good shop miss the staff that used to work there

A. B.

Very friendly staff and good at what they do

I. M.

Great service and knowledge really help full

S.

Served by a man today at around 3.30pm on the till. He had great, genuine customer service. Was friendly and helpful. A short transaction but very pleasant.

D. H.

Very good and caring. We needed our pet vaccination doing before we went on holiday as we had forgotten. They squeezed us in between appointments the vet was lovely.

K. L.

Good value for money there is always someone there to help with advice on products in store and online

Z. S.

Great for all your pets needs

c. c.

Always very friendly and helpful staff

J. P.

Very good selection of products and services

H. S.

Good friendly staff, fairly decent range considering its a small one, well laid out. On a slight tangent, vets for pets which is also in the store are superb!

D. A.

I always take our pet for any reason as the vets are good and nice and talk to you. We order our pet food and from there. Just a good place for all pets.

C. 9.

Good store high prices but excellent service and advice.

J. F.

Animal friendly and staff are always willing to help. With the VIP Pets they send really good deals and offers. However they could do with more better parrot toys and Food

f. l.

Have been several times, and have had a nice experience each time. I've had some healthy aquatic plants from there for my home aquariums, and there is a good survival rate and a lot of variety. I bought some fish from there which appeared to be healthy and passed a 2week quarantine, but still managed to pass on Ick / whitespot to my community fish. They were fine, but I lost my favourite Betta, which was really heartbreaking. However, it's really understandable that disease is hard to keep to a minimum in large aquatics stores. All fish appeared healthy and there was only one noticeable sick fish which was dealt with immediately after I pointed it out. They have so very many toys!! I regularly get my Guinea pigs new toys from the store as they are such good value and my pigs really seem to enjoy a nice selection of both natural and plastic toys, which is exactly what they stock. They also sell a nice range of hamster, rabbit, gerbil, etc. toys, some of which are suitable for larger pets as well. The live pets all seem really happy and comfortable. Always looking clean, and having something to play with and hide in, which is really nice for them. The cages are nice and airy, but are secure so they don't feel intimidated. There is also a nice range of cat and dog toys. However, my personalised dog collar broke in a couple of months, and considering I paid a little on the expensive side for it I was quite annoyed the quality didn't match the price... Overall a nice store, whilst it isn't huge it stocks a LOT! 4/5* as overall nice, but quality of products need to be worked on, and new system should be implemented for the fish section to minimise disease spread.

h. J.

Young lady approached me and was exceptionally helpful this morning. Pointing out a clipping appointment if we needed it too. She is a real asset to the team. Sadly I didn't take her name. She had 2 dogs and 8 cats if that helps. She really knows her stuff.

R. G.

Very friendly and helpful and most polite

R. J.

Excellent shop for everything related to your pet. We took our two Pomerainians in and all of the staff were very helpful and knowledgeable. If a product is out of stock staff will be more than happy to order it in for you to collect

m. f.

Great staff 👍 very helpful

L. G.

Very friendly polite and helpful X

s. c.

The staff were really friendly and helpful.

A. L.

Great staff very helpful

C. B.

Good knowledgeable staff and very helpful

G. S.

I get all my pets dietary needs from here all at an affordable price

N. C.

Very helpful pleasant staff

j. m.

Good friendly place to go.

S. A.

Staff at Bretton store, Peterborough really friendly and helpful. Easy to find what I needed and great fun for my labrador who was able to choose his own toys.

S. S.

Really friendly employees! I bought some beautiful dog and cat stockings as well! Thank you!

A. D.

Knowledgeable staff and always friendly

J. A.

You can get food for a wide variety of animals here. Also a good range of accessories. They also sell hamsters and other small animals. Easy parking and helpful staff

D. M.

Used vets 4pets in emergency, wow- wonderful, so kind, very quick. Thank you guys. Fingers crossed now.

I. S. (.

Friendly service. A bit over priced

M. C.

V. Good shop for all pet needs

Z. H.

nice nice nice place where you can enjoy a life style and discover the beauty of culture and get close to traditions , its a place a must see and explore every inch of it as , better to walk as there is no car access , nice food where you cam find all type vegetarian food , prices bit expensive but worth it .i would recommend to all people who want to explore the area and get most of its beauty and discover its cultures and traditions . thank you .

A.

Very friendly staff and the fish are well cared for.

L. K.

Have already told all my pet owning friends how great my new vets are and at least 2 have also changed

S. S.

Great shop lovely staff

B. J.

Good range and helpful staff, when I couldn't find a particular brand the click and collect function was very good with what I needed delivered to the store in 2 days and great communication to let me know it was in store 👍👍 great prices as well

R. P.

Staff great very helpful 😁😁😁😁

K. S.

Had everything I needed and the staff were very friendly

T. N.

Great staff and good selection of pet supplies

H. E.

Big store, friendly, knowledgeable staff

J. W.

Brilliant place. Percy my fox terrier pub regards it as canine paradise! Every member of the staff we encounter coos over him!

J. R.

Very friendly and helpful staff they have helped put when I have run out of food for the reptiles

C. B.

Decent stock choices, lots of dog pee on the floor though

V. P.

Very friendly and helpful staff, a lot of variety of items, prices are a bit dearer that anywhere elsem

S. B.

Everything you need under one roof. Toys food bedding. Vets near by. And very helpful staff to.

Z.

Lots of items to chose from fairly priced and vets/dog groomers on site to help you.

S. M.

The staff are always very friendly and the store is well stocked.

S. A.

Good parking and friendly staff

K. W.

Ok well stocked, just didn't have what I wanted

E. A.

Just great all under one roof

e. m.

Good location, friendly stuff.

K. E.

Good 3 for 2 deal on dog food making it far cheaper than competitors.

C. H.

Helpful friendly staff.

G. E. S.

Very friendly personal respect

D. N.

Love looking to see what's available

C. D.

Good friendly staff

l. g.

One of the staff members Faye, was very lovely and friendly. Talked to her whilst she was feeding the fish.

D. H.

Polite, pleasant staff, always been helpful.

I. B.

Great place to take the kids !

O. S.

Bought tropical fish, very reasonable price and quality, staff not as knowledgeable as I expected but pleasant and helpful enough.

A. M.

Had my dogs nails cut in the groom room was very good.

L. R.

Very helpful staff.

R. W.

Took our sick dog in on emergency. Very thorough examination, lots of questions. A very healthy dog despite current problem. Two injections to settle the system. Highly appreciative of quick access to vet

G. P.

Excellent staff. Always happy to help. Might be pricey but you get what you pay for.

B. W.

Very helpful staff

G.

Great little store. Due to it's size it doesn't always have the full range but you can find most essentials here or can order online to collect. They have a small section of aquatics and small animals to rehome to the rear. They also have a groomers above too. Easy to access due to it's location in Bretton Centre.

l. B.

Good service and helpful

M. “. U.

Good choice of live and dry pet foods

P. B.

Brilliant range of products, staff are really helpful and friendly

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