Reviews of Universal Aquatics. (Shop) in Stoke-on-Trent (Staffordshire).
Universal Aquatics
Unit 46, Imex Business Park, Ormonde St, Fenton, Stoke-on-Trent ST4 3NP, United Kingdom
Description
Information of Universal Aquatics, Shop in Stoke-on-Trent (Staffordshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Universal Aquatics
Sunday
10am–4pm
Monday
Closed
Tuesday
10am–5pm
Wednesday
10am–5pm
Thursday
10am–5pm
Friday
10am–5pm
Saturday
10am–5pm
Popular times
Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Reviews of Universal Aquatics
T. G. (. H. O. S. T.
A big massive thank-you universal Aquatics for the aquarium 60 litre fish tank I ordered, no problems the tank and delivered faster then I thought and the website was pretty easy to navigate through after some time, could do with a bit of work and more info on the pages, but overall happy, and a big shout out and massive thank you to gaz for the online Google support chat for all your help even out of hours speedy replies, will have to come in one day and see the shop worth the journey. My wife has fell in love with the fish tank and fish. First time aquarium for us both and we're loving it.
Christopher finch (thegarge)
S. C.
Excellent service from the 2 guys I met at the shop who were very professional. Good selection of healthy and colourful fish and lots of accessories, food, filters and treatments etc and the tanks are reasonably priced too.
I recommend this shop 100%. Well worth a visit 🐟 👍
G. B.
Amazing customer service from the lads at Universal Aquatics. Very easy to arrange and collect my order. They had everything I was looking for... and more. I had problems with others aquatics stores in past, wish I had known about Universal Aquatics years ago, it would have saved me a lot of time and money!
Thanks again Gaz and the team
T. F.
Lee and the team there are very knowledgeable. The tank I ordered turned up on time and they even rang me with some tips for setting it up. Great service and i would highly recommend
5* company
A. D.
Ordered a vivarium for my son on sunday for christmas, i was worried it wouldnt get here in time so i called up and they put it on next day delivery for me. my son will be made up thank you! Happy christmas to the team
D. B.
Recently brought an aquarium and stand from here for my husband on finance. Easy to use and quick delivery. Called up to ask if they could let me know when the delivery was coming so my husband wasn't around and they made sure it was a surprise :) we will be using these again.
P. B.
Great guys at Universal. Very helpful. The shop is well stocked and my tank looks amazing my son is very very happy. Thanks guys great recommendations and can’t wait to visit again.
A. B.
Fast delivery, excellent service and friendly advice. I needed something that wasn't on the website they added it straight away. Waiting time said 10-14 days for aquarium here in 7. Will definitely be shopping again.
M. (.
Lads are knowledgeable, good selection of kit, fish and tanks, be a absolute great shop once the marine stuff is added!
A. E.
Great for dry goods, has some nice fish too but limited range, the shop is fairly small.
L. M.
Got a Hugo tank for my sons birthday with sponge bob accessories. He’s very happy. Great service and very knowledgeable. Couldn’t believe the website, it’s one of the best ones around a lot of variety. Will definitely be upgrading my main tank. Thanks again.
z. w.
first tank came with a crack in but got a new one sent out within 2 days. Couldn't be more helpful!
C. P.
Excellent service from the guys at universal aquatics. Being unsure on lighting options I was given great advice and offered a few solutions. Ordered online, arrived sooner than I thought and very happy with new tank lighting (better priced than elsewhere too) . Airpump and bog wood plus a few other bits on the 2nd order arrived quickly overall very happy. Great company to use, highly recommend.
Z. l.
I brought my son a fish tank.
I didnt realise that they had an offer on of the same tank, gravel and an ornament. They emailed me straight away informing me that they had an offer on for the exact same price and more items. so i had the bundle for no extra cost. i just thought that was going above and beyond. Recieved it today after only ordering 6 days ago.
N. W.
Ordered the Juwel led lido 200 from here, great delivery service. Staff very polite and friendly took time to explain everything from set up to tank maintenance. Would highly recommend.
T. C.
Thanks a lot for the advice.
This is the 3rd time ive ordered my tanks looking amazing!!
ive ordered a filter,, a pirate ship couple of plants and some other bits and bobs for my other tank and always get here within a week. no problems at all. would definitely recommend
A. H.
Excellent customer service and delivery from Universal Aquatics. Ordered online, and arrived quickly! Overall very happy. Would highly recommend.
J. W.
I recently purchased my bearded dragon a new vivarium, easy and no hassle with fast delivery. Highly recommend! 5*
S. B.
Great customer service and fast delivery will definitely be using these again !!!
p. s.
Very helpful, professional and nothing too much of a problem for them will use them again
L. B.
Recently ordered the juwel rio 450 and cabinet, the delivery was quicker than expected. No hassle at all!
S. B.
Purchased an aquarium and cabinet, couldn't rate the staff any higher. Very helpful and knowledgeable.
H. C.
Fantastic customer service and delivery! Will be back
C. G.
Found it hard to find a decent aquatic store that does very good products for decent prices with reliable postage times with the added fantastic customer service.
N. H.
Wow so happy with my new cabinet came yesterday excellent quality and fast delivery would highly recommend. Thankyou
j. g.
Great quality products and great service would buy from here again
C. A.
Speedy delivery, very helpfully staff. Highly recommend!!!!!
A. W.
Called and spoke to a chap who couldn't of been more helpful, solid advice and very fast delivery. highly recommend!!
J. P.
Fantastic shop, helpful, polite and friendly. Very knowledgable and supportive for the novice tropical fish keeper, but more importantly they sell healthy fish and are cheaper than pets at home! Highly recommend this shop :-)
M. C.
Brought the perfect setup at very good prices! Staff was really helpful and will be getting the rest of my equipment and fish from here! 10/10
S. J.
Lovely place very pleasant
d. M.
Excellent service quick delivery 🚚
P. B.
M. P.
L. C.