Reviews of Preston Hearing Care Centre. (Shopping Mall) in Preston (Lancashire).
Preston Hearing Care Centre
167 Garstang Rd, Fulwood, Preston PR2 3BH, United Kingdom
Description
Information of Preston Hearing Care Centre, Shopping mall in Preston (Lancashire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Preston Hearing Care Centre
Sunday
Closed
Monday
9:30am–6pm
Tuesday
9:30am–6pm
Wednesday
9:30am–6pm
Thursday
9:30am–6pm
Friday
9:30am–5pm
Saturday
Closed
Reviews of Preston Hearing Care Centre
P. P.
Great service. I initially bought hearing aids from another provider and had nothing but problems. I hadn’t realised the importance of finding a good audiologist. It’s not simply a case of buying some hearing aids. The audiologist has to ‘program’ them. What a difference it makes when it’s done right! I now have fantastic natural sounding hearing which has made a huge difference to my quality of life. I would recommend Preston hearing care to anyone.
J. R.
After a previous less than successful attempt at wearing hearing aids, I was a bit wary, but I had no need to worry. Simon took the time to explain to me what I needed and how to get the best out of my new aids. It’s been good to hear clearly again. A friend suggested I try Preston Hearing Centre and I’m so glad she did. I would pass on that recommendation without hesitation. Thankyou.
D.
Simon was amazing, having the smallest ear canal he has ever seen my blocked ear was cleared. Relieving me of pain and uncomfortable for the past few weeks.
Would recommend them very highly and will tell others about them.
B. R.
I went to the centre yesterday after having some ear discomfort. The staff were lovely and honest, telling me that my ears did not need a cleaning service and did not charge me after I offered for the time spent speaking with me.
I highly recommend and will certainly return if I need to in the future.
J. B.
There wasn’t one moment or aspect of the care I received from Simon that wasn’t top notch. The environment, the expertise, the amount of time and warmth Simon and his staff put into every visit was at the height of excellence. I am a musician and hearing is my livelihood. This has truly given me a new lease on life. ❤️
N. W.
Cleared my difficult ears after a few sessions. The treatment was carried out carefully and very professionally. It wasn't rushed and I have found the only place I will go to now for any ear treatments.
G. D.
Friendly and efficient staff, it was a great experience from my hearing test to picking up my hearing Aids. Very well informed meeting when you pick up the hearing Aids gor the first time.
Highly recommend
B. C.
Thoroughly professional, knowledgeable and helpful. The standard of care on every occasion is the highest quality and I would recommend Preston Hearing Centre to anyone who has concerns about their ears/hearing.
N. M.
Great service from Simon following my first appointment and subsequent follow up consultation. Really happy with the service I recieved, and would have no hesitation in recommending to others.
M. H.
Took time to explain the diagnosis, all hearing aid options, very patient and very friendly, plus after care for life. Simpy brilliant service.
H. B.
5 star service and care. Honest, professional, knowledgeable, informative, friendly and patient. My experience of Preston Hearing Care Centre is that nothing is too much trouble, Simon went above and beyond to ensure that I had the right product and that I knew how to use them. The technology is wonderful, the app on my phone is great. I am recommending your service to everyone. I didn't need volume but I had lost the clarity which excluded me in group conversations and even made one to one conversation difficult. I love having my hearing back and it is astonishing the sounds I have been missing. Thank you Simon
R. R.
I booked an appointment here as it has been a long time since my ears were checked. The place itself is very relaxed when you come in, well furnished and comfortable. I was seen by Simon within 2 or 3 minutes of sitting down and he was very knowledgeable, confident and easy to talk to.
Had a free ear test and it turns out my ears are fine but I needed wax removing from one of them. Simon was superb in talking though the process with me and ensuring I knew what was going to happen when. Was in and out within 30 minutes. Excellent service.
P. O.
I took my mum here after having mixed service from both boots and spec savers. Straight away the difference in service was clear. Simon took the time to get to know my mum, spoke about the previous issues she had and completed a thorough hearing test. He made my mum feel really at ease through the whole process. We have been back for routine follow ups to ensure all is working as it should be, and received the same great service.
Could not recommend highly enough!
J. T.
I recently purchased hearing aids from this company. I was very impressed by the service offered by Simon and his team. Nothing was too much trouble and I felt that everything was tailored to meet my needs. I would highly recommend this company.
J. L.
Visited today for micro suction ear wax removal having had virtually no hearing for a few weeks. Simon the Audiologist did a fantastic job with no discomfort at all but lots of good humour and my hearing is back to normal in very quick time. A brand new experience for me and I would highly recommend Simon and Preston Hearing Care Centre.
M. F.
Thank Simon for giving me a better quality of life! My Phonaks have allowed me to enter into many more conversations especially out on the golf course. Your thoroughness and attention to detail together with your caring professionalism made the experience so pleasant.
J. T.
We found Simon and his staff very professional. Simon takes all the time that is needed to explain everything. After receiving NHS hearing aids which are totally useless for my husbands condition my husband took some pursuading to go the the Hearing Centre. Life has totally changed since he received the hearing aids from Simon. They are so discrete you have a job to see them and being able to charge the hearing aids overnight is much more convenient than batteries. Overall a great experience and I would definitely recommend them.
E. S.
I'm leaving this review on behalf of Michael O'Hara. He recently visited the hearing centre after having ongoing hearing problems. He dealt with Simon Bland and can't praise his professionalism and courteous service enough. He would highly the centre to anyone
J. G.
Thankyou Jo for the excellent service, This is the best Hearing company I have been with and I have 20+ years experience of wearing hearing aids. I will recommend your Hearing Centre above all others I have ever known.
w. h.
From the start I have trusted Simon's advice and knowledge. Such a lovely man, never rushes you, is very thorough in appointments, answers the million questions you have. Can always be contacted by email even when appointments not due for a while, real 24/7/365 service. Support staff (the lovely Tom) always very helpful too. Has full range of hearing aids to choose from, explains the details, pros and cons of each. Really missed home visits during lockdown, thankfully up and running again now. Would recommend very highly. Don't go anywhere else.
M. S.
Customer now for >6yrs and in my 15 years of wearing various hearing aids Simon is by far the best audiologist I've seen. The service and knowledge are first class. He is professional and totally patient orientated. Premises are exceptional and the combination means the whole experience becomes a pleasure. Highly recommend. Mike
M. F.
Had my first appointment here today 02/11/21.
needed both ears syringing as is a regular thing I need doing every 2 years or so.
My consultant Saminah was extremely professional and knew exactly what she was doing, even after all this time, having my ears done is not something I relish. Put me at ease straight away and had the job done within 20 minutes.
I would have no hesitation in recommending this firm to sort your hearing /ear troubles out .
S. B.
Absolutely brilliant! From the very first call to Tom to enquire about their services to walking out of the door with new hearing aids for my mum, we couldn't fault one thing. Simon was just so lovely, very patient and determined to help my mum to change her life for the better and he certainly has. It was a challenge as mum's hearing is very limited, but his knowledge and expertise mean that she is experiencing a different world to one where she has lived for many years missing out on so much. For anyone unsure about the benefits of visiting here and wondering is it worth it, most definitely! I just wish I'd taken mum ages ago rather than waiting for so long but, thanks to Simon, she can now look forward and enjoy hearing again knowing that she has the support of a fantastic team of people should she need anything further. Thank you to everyone!
a. t.
First visit. Simon was wonderful. Thank you for your care of my ears!
If I have trouble in the future ( Hopefully not though ) I would definitely be calling again.
P. S.
The service I got was second to none. This Care Centre is well run and a very professional outfit . Simon the gentleman who took care of me , explained my hearing loss and what options were open to me. After the ear aids arrive he took time to explain how they worked and how to maintain them. I would recommend the hearing centre to friends and family.
Phil
I. M.
Simon and his Team at Preston Hearing Care Centre are just outstanding. From the moment I walked in through the door, I knew that I was in the right place. Everyone was very courteous and attentive. My mother was in complete denial that she needed hearing aids; she did not recognise all that she was missing by not hearing well. She also did not want new hearing aids as she believed she didn't need them or they wouldn't help. Simon tested her and from the test results he could visually see how profound her loss was. His patience with my mother was a heartwarming thing to see. Simon took all the necessary time to interact with her in a very respectful way. From the financial aspect, his money back guarantee convinced her to give the new aids a test trial. Now that she has had her aids for nearly a month and wears them all the time and she absolutely does not want to give them back. Her social interactions have greatly increased too and she's more fun to be with because she can take part in conversations again. I would highly recommend Simon for his professionalism and warm manner.
G. D.
My hearing had deteriorated over the past couple of years so I booked an apppointment with Simon at the Preston Hearing Centre. I had wax removal and a detailed hearing check by Simon who was very patient and explained everything in detail, one week later I had hearing aids fitted and everything is Loud and Clear.
Thank you Simon and Staff at Preston Hearing Care Centre.
H. B.
Our appointments with Simon at Preston Hearing Care Centre have been life changing for us. He’s transformed family life in our household after discovering both my husband and our eldest needed hearing aids … the words “eh”, “what”, “I didn’t hear you”, “can you say that again” are almost not muttered any more, what a relief for me and our youngest, not to mention not having the tv rattling our ears! Simon was friendly, helpful, informative and supportive during both processes. The news my husband badly needed hearing aids last year was shock enough but, finding out our 15 year old needed them this year was particularly hard. However, with Simon’s help and support they both wear them all the time and admit, (which is amazing in itself), that they really have made life better for them. If you have any doubts about your hearing get it checked, the right hearing aids really can improve your quality of life, not to mention reducing the stress levels of those around you!! I wouldn't hesitate to recommend Simon to anyone.
S. W.
First time customers with Simon for both myself and my husband already hearing aid wearers.
What a lovely experience, friendly and professional, explaining everything thoroughly he has provided us with the latest technology perfect for our lifestyle. All together a very pleasant experience. We would highly recommend this local independent.
D. P.
Just wanted to say thanks to Simon. Our mum can now hear, and we can actually have a conversation, even when not in the same room! She is getting used to her aid, and its so much easier when she answers her phone via it. We will hopefully get to grips with the app soon. She can now hear the priest at church, and the other day she said she could hear the dog cleaning his paws! just two of things she has not heard for years. Many many thanks.
A. B.
As a long term hearing aid user I went to see Simon and for the first time have hearing aids that actually work properly. They are the best I have ever had (I have had several sets). The service was excellent and Simon was very professional, enthusiastic and knowledgeable. The atmosphere in the surgery is very friendly and the care delivered with a smiling face. I can highly recommend this hearing centre.
P. C.
What a great service was provided from start to finish with Simon at Preston Hearing Care Centre.
Having initially been fitted last year around this time, this service has been outstanding without a shadow off doubt I 100% recommend it to anyone with hearing problems.
Dealing with a outstanding professional like Simon was a pleasure.
Great Job .
C. B.
Having realized how bad my hearing was I went to the Preston Hearing Care Centre for a hearing test. Simon was very thorough and professional in testing my hearing and I was fitted with a piece of technology that is changing my life. If you haven't experienced deafness it is difficult to understand how it can change a life. Hearing the sound of birds, traffic and even running water so clearly is something I would never have thought possible. I had a great experience at the Preston Hearing Care Centre and would recommend them 100% to anyone.
A. R.
Simon really looked after me, made me feel welcome and comfortable. He is extremely knowledgeable and comes across in an easy-to-understand way. The hearing aids he recommended and are first class and I can now hear things not heard for years!
M. A.
Excellent Service.
I had an issue with a build up of ear wax. Simon quickly diagnosed the issue, talked me through the procedure and dealt with the problem straight away in a very friendly and professional way.
Couldn't recommend Preston Hearing Care Centre highly enough.
S. D.
I received Phonak hearing aids from Preston Hearing Care Centre in August this year, and so far I have been extremely pleased with the results. Simon Bland, the audiologist, was very helpful and professional in dealing with my visits - explaining everything I needed to know in straight forward and easy to understand instructions. I look forward to dealing with this centre on a regular basis in the future, and have no hesitation in highly recommending their care and attention.
G. S.
I have been to Preston Hearing Care several times now and have been much impressed with the service they provide. Not only is the environment lovely and welcoming, the staff are friendly and helpful. The audiologists are knowledgable and endeavour to meet your needs and offer advice. This can be said throughout the whole process from the hearing assessment, choice of aids, fitting and reviewing. I see Simon and nothing is too much trouble. I fully recommend this practice
B. H.
After a career in the steel industry I made all my friends and family happy by going for a hearing check. Was tested and assessed by Simon who was fantastic, his explanations of the products and reasons for his recommendations were brilliant, quite a seamless experience and now my family love me again.
S. S.
Sharing this review on behalf of my mum Sheila. After a lifetime of hearing difficulties mum's quality of hearing and subsequently her quality of life and self confidence is evidently much improved. She has been so well cared for during her visits to the Hearing Care Centre. Ged is a great audiologist who gives sound advice. A highly recommended service!
D. M.
Wow I can hear again 😁 Thank you Simon for the excellent service cleaning out my ear.I just wish I had found you sooner.I can hear the birds singing and even the breeze in the tree's amazing.this man is a genius. Painless procedure that took minutes. Friendly staff in a beautifully clean clinic highly recommend Simon if you have hearing problems.
Dee
O. A.
I visited Simon at Preston hearing for my initial hearing test and was made to feel very much at ease and very comfortable. The service I received at this appointment was the best. I went for my hearing aid fitting appointment the following week and Simon explained everything clearly and thoroughly and I could not have been happier with both appointments. The best service possible. Thank you. Celia Lytham
S. T.
Simon removed some wax from my ears recently. I frequently suffer from blocked ears, and this was the third time that Simon has looked after me. Although my ears weren't completely blocked on this occasion, the wax removal gave me peace of mind for flying and for swimming on holiday. So different from the "olden days" when I had to visit the GP surgery and wait weeks for an appointment to try to persuade a practice nurse that my ears really did need syringing! It's so good and reassuring to know that Simon will always deal with my ear problems promptly and professionally, and I would recommend the Centre to anyone.
F. G.
Nothing but praise for Simon and the team. In spite of the pandemic, appointments were made efficiently and courteously. Covid precautions were in place and Simon himself was friendly, expert and took the trouble to explain carefully every stage of my check-up, testing and fitting over the course of three consultations. I was also given full details of any follow-up provision necessary. I would have no hesitation in recommending this service to anyone. Excellent!
M. C.
I brought my mum to Preston Hearing Care Centre after having heard great things about the service from a friend of mine. My mum and I received such a warm reception, that it didn't feel like we were in a medical practice at all. Simon, who is one of the Audiologists, offered great advice and was extremely friendly & helpful. I can only say good things about this place. A very satisfied customer.
N. R. T.
I was somewhat apprehensive on arrival for my first appointment, but was soon put at ease by a warm welcome by an efficient individual staffing the Reception area. Not only is the "shop" easy on the eye, it's spotless throughout. Simon, the Audiologist, took trouble to talk through all my symptoms and concerns, including tinnitus and the fact I virtually "clock-off" in places where there is noise as my hearing is definitely affected these days. I was treated as an individual throughout and was also given detail on new technology available in a way which I was able to understand. My initial appointment included a comprehensive hearing test plus an explanation of the various hearing aids available and suitable for my needs. Simon was patient throughout and his caring attitude was very much appreciated. I selected hearing aids with Simon's help, and the following week, returned for a fitting and even more explanation. A couple of days later, I had a problem with wearing the new hearing aids, but I was slotted in to Simon's schedule immediately and without fuss. Problem solved, as it turned out to be a minor issue, which, was resolved instantly. I cannot speak highly enough of the service I received from Simon and staff, and yet another bonus is that parking is right outside the door.
S. H.
My Mother has received fantastic service from start to finish. Simon advised her on the best new hearing aids for her needs. The new aids have been fantastic and given my Mum back her confidence socially. Thank you!
b. h.
My wife has hearing issues and Simon always goes the extra mile to sorting out any issues. And will arrange for an appointment very quickly. Staff are very friendly and always offer you refreshments.
First class service that's why we make the 36 mile round trip.
L. C.
Simon has transformed my mum’s life!
For a couple of years my mum had stubbornly refused to invest in proper hearing aids. The free ones that she received from the NHS were so uncomfortable that they spent most of the time in her handbag! Taking her to see Simon at The Hearing Care Centre in Preston was without doubt one of the best family decisions we've made.
He treated her in such a way that made her feel special enough to look forward to going to see him. Once fitted, feeling at ease straight away she has been wearing the aids all day. She can’t believe how many day-to-day sounds she had forgotten about, like the click of the indicator in her car, or birds singing in her garden. We don’t have to shout over the TV anymore and if she answers the phone, finally she can hear us again!
So, for us, we have peace of mind that at nearly 80 years old, with reformed hearing, she is much safer again and can retain her independence. Even better, Simon and his team have given her the confidence to ring them anytime for advice and with free, easy parking outside the shop she can pop in anytime herself too.
Thank you all for showing such kindness and patience. I would recommend anyone experiencing any hearing problems to come and see you.
B. M.
The service and attention I received at Preston Hearing Care Centre was exceptional. From the welcome on arrival, the friendly atmosphere, the ambience, the refreshments and, of course, the professional treatment, advice , supply and fitting of my new hearing aids by Simon Bland, the audiologist. The pricing, which includes annual check ups and aftercare is also excellent. All in all I feel very pleased with the whole experience and I'm really delighted with my new hearing aids which I can control with an app on my iPhone.
L. S.
I have been a customer for 5 years now during that time it has been a pleasure to enjoy the treatment & service on each visit. The team always satisfy all of the reasons for my visit to my satisfaction & would highly recommend anyone to use their expertise to solve any issues in respect of hearing 😉.
C. A.
Visited the preston hearing centre and had my ear micro- suction,
Simon was so gentle and spoke me through the whole process
Very clean practice and lovely staff
Would recommended highly
J. K.
First class service from start to finish .
Simon fully tested my earring loss and explained all the options that where available.
After my initial consultation I shopped around 2 other companies and found that both on price and aftercare service Preston Hearing Centre came out on top .
I would highly recommend Mr Bland to anyone that is looking for a friendly and affirmative advice on hearing aids ..
L. C.
Highly Recommended.
After being involved in a RTA I was referred to Simon for treatment for hearing loss & severe tinnitus which wa seriously affecting my quality of life.
I cannot thank Simon enough for his kindness his support even through lockdown difficulties reassuring me that he could improve my condition & after being fitted with the latest aids I have my quality of life back.
Thankyou is not enough Simon.
A. H.
My 85 year old mum has been visiting Simon at both Lytham and Preston premises since she moved to the Fylde coast and has found a professional/courteous and comforting service provided by the team in helping her deal with the distress of hearing loss. We are both grateful for their continuing support and they should be your first port of call for assistance in managing hearing loss.. 5 star service
A. F.
Very good service from the moment I walked in. Very clear in explaining the process of earwax removal via micro suction.
Simon carried out the procedure explaining what he was doing and made me feel comfortable. It was completely painless and hassle free . Top professional 👍
R. L.
The service from Simon was excellent. He comprehensively explained my options, managed to schedule me in after working hours and my new hearing aids are excellent. Thanks Simon!
J. W.
I recently visited Preston Hearing centre to enquire about having my ears syringed. I was offered a drink on arrival while waiting to be seen, almost immediately I was taken into the treatment room where Simon Bland explained the procedure to me and offered to syringe them there and then as there had been a cancelation. It was a completely pain free and clean procedure, and thankfully my hearing was restored back to normal. I was very impressed with the professional approach. I am a retired registered community nurse and have syringed many patients ears but I must say this method is a much better and quicker way, I will certainly be recommending Simon to my friends and family. Thank you once again.
M. Q.
Very professional service, I had both ears cleared and the results are amazing. my hearing is 100x better. has made a real difference already. Simon is a fantastic professional and the clinic is immaculate. I was offered a drink as soon as I sat down and I would 100% recommend to anyone 10/10
H. S.
Superb service from start to finish. Simon and his team are professional and do everything in their power to ensure your hearing needs are met and you get the very best advice. I had been with boots for several years prior to changing but wish i had done so earlier. Much better service, care and knowledge.
J. D.
5 * service from Simon. He was professional, friendly and totally put my mum at ease during her wax removal and hearing test. The technology they have is impressive and the hearing aid itself is first class. I cannot recommend them highly enough. Thank you.
F. H.
I am so grateful to Simon for introducing me to my amazing hearing aids. It’s been a life changing experience, which my wife will testify to. The staff, the service and after care are second to none! I would highly recommend this Centre.
D. S.
Today I have been fitted with new hearing aids by Simon, who has displayed his usual meticulous care and attention to every detail. Next week I'm back to have a training session on some very important ancillary equipment which will be an enormous help in my work. I would not consider going anywhere else for this equipment or treatment, as I've known Simon for many years and he is so very caring and helpful at every turn. If there was room here for 20 stars I'd post them! I cannot thank you enough.
A. C.
Understanding, empathetic, client-centred, supportive. Simon Bland offers a superb service.
The hearing aid is excellent. Life transforming. My only regret is that I didn’t see Simon earlier.
E. M.
My mum (Susan Brodie)visited the centre after being given a same day appointment for microsuction, very pleasant and helpful lady made the appointment. Despite the fact that she arrived very early for the appointment (misjudged travel times) she was welcomed warmly and the reception staff were exemplary giving her a coffee and biscuits. The audiologist, Simon Bland was friendly and professional and explained everything, did an excellent job and she never felt a thing! Premises was plush, spotless and impressive and the price was very good too. Would highly recommend, 10 out of 10.
A. O.
Hi
I had a great experience with the people at the hearing center they listened to my concerns and delt with each one in turn.
The hearing aids I had fitted have given me back the joy of music and my family are happy to have there old dad back.
Big Thanks.
L. T.
I had a brief hearing test carried out whilst waiting for some glasses at Broadhursts with Simon. He informed me that I was not hearing well, yes I knew but didn't like to admit it, so I was scheduled in for further testing at the Garstang Road office. There I had further hearing tests and discussed with Simon the various options. I chose a fantastic pair of hearing aids and now love being able to answer my phone with them, or listen to music or story books as well as hearing better generally. Thanks to Simon's advice and expertise I now have difficulty in ignoring my husband... :)
D. M.
We are so very pleased with the service provided by all at Preston Hearing Care Center. Very helpful Staff. Simon explained every step of the ear wax removal process. Thank you to all involved. We will of course continue to use this Centre for any future treatment
S. W.
Absolutely excellent service, it’s amazing to finally be able to hear properly out of my left ear again after a wax blockage! Was made to feel very safe and comfortable by the lovely audiologist, who took the time to explain the procedure to me and check I was ok during the proceedings. Would highly recommend.
b. e.
Had my hearing check-up at Preston Hearing Care Centre a few days ago. As always, I received a lovely welcome from Simon Bland and staff and a really good cup of coffee. The service I receive is well worth the 216 mile round trip!
E. B.
I have received treatment from Simon on five occasions during the last 15 months mainly for micro suction due to ear wax build up in my ears, but also for a hearing test and the purchase and fitting of hearing aids which I unfortunately needed. Apart from the fact that Simon is a very professional and meticulous audiologist and the treatment I received was first class, he is also an amicable, pro-active and helpful person.
M. H.
Fabulous service from Joanne to support my elderly father. Helpful, sincere extremely patient made for a very pleasant experience. Highly recommended 👌
A. B.
Had an appointment today for Microsuction. Very welcoming staff throughout my visit. Simon conducted the procedure and explained every step of it, making it a lot more comfortable to understand and what to expect. Very professional and thorough. Highly recommend it! Would definitely visit again.
J. A.
Nick has just visited my 90 year old mum to replace a lost hearing aid. He noticed signs of confusion and was concerned enough to phone me and furthermore he left a second charger as an aide memoire as it was evident she hadn’t been recharging the remaining hearing aid. I consider this service to be above and beyond the call of duty and can’t adequately express my gratitude.
A. H.
Unitron Jump R - Rechargeable Hearing Aids
The hearing aids are excellent in all ways and situations.
I am hearing sounds I have not heard since before my hearing deteriorated. I have found the "Automatic" mode setting satisfy's every environment, having no need to use one of the other set modes. Apart from routine checks' I have had no cause to use the app.
The rechargeable system is easy to use. Allowing up to 14 hours daily use.
Mobile phone calling is easy and the streaming system for TV and phone sound is a superb and easy to use.
Thank you for your excellent service. Highly recommended.
N. L.
I can’t praise Preston Hearing Care Centre high enough.
Id managed to book an appointment for the next day as I still had over two weeks to wait for my NHS appointment to syringe my ears, and the wax problems were causing me significant deafness and balance problems.
I arrived slightly early and was booked in at reception by Saminah the practice manager who was friendly and efficient and provided me with a drink whilst I waited.
I was seen very promptly by Simon, who was to perform the micro suction, and he explained the whole procedure thoroughly and put me at ease. I had micro suction on both ears, which were both full of wax, and it was virtually painless, and quite quick. It was certainly very preferable to syringing which I have had in the past.
Its now about eight hours since my appointment and I can hear very clearly, and have had no recurrence of the vertigo since I left the clinic - which is a massive relief.
I was also very impressed with the premises - both the decor and absolutely spotlessly clean and tidy.
C. M.
I would like to recommend audiologist Simon and his team to anyone in need of earwax removal by microsuction. My tinnitus gets worse when my ears are blocked, so I am very grateful to be able to get an appointment with Simon quickly rather than have to wait weeks for an ENT referral from my GP. Simon is very professional and attentive, sets you at ease and explains the procedure which is totally painless. The experience of attending the Preston Hearing Care Centre is very pleasant and there is parking available right outside the building.
N. W.
Who would have thought having a hearing test and hearing aids fitted, could have been such an amazing experience. Simon is a true professional, gave solid advice but was not pushing when it came to which hearing aid to choose
J. W.
My partner attended yesterday after being deaf foe over a week and Sam and Simon were both brilliant and wouldnt hesitate to recommend them or go back if needed them in the future. Thanks so much for your help.
S. V.
Friendly and professional service with excellent after care. I visited for my first follow up session where the shop is following covid management guidance so I felt safe. I ordered some accessories on line during lockdown and they were delivered 2 days later which was very impressive. Most importantly is I'm enjoying listening to music again thanks to my new hearing aids.
J. S.
I could not believe the improvement to my hearing after Simon had fitted my new tiny hearing aids and every sound that was so blurred before became crystal clear.
The experience of having a hearing test and the choosing and fitting of my hearing aids was was done so professionally that I would recommend anyone to visit Peston Hearing Care Centre for any problem they have with their hearing.
s. i.
I called them yesterday about ear wax removal. I was given an appointment for today. So helpful and professional. Explained the procedures prior to having the treatment and during as it needed both the suction and the syringing. No pain whatsover, just tickled! Lovely welcoming receptionist and nice, calm audiologist. Instructions given for ear maintenance. Parking at the door and reasonable price.
Fully recommended.
H.
Had my ears cleaned recently and couldn’t recommend these guys more. Simon was so lovely and very informative. The actual process was quick and I was back to full hearing before I knew it. Super pleased and very impressed :) And Simon, thanks again!
J. S.
Would highly recommend this centre for their service and speed. Our grandmother lost her hearing after a fall. Other centres required 2 appointments before ordering an aid which would have taken at least a month. After calling this centre on a Saturday afternoon the audiologist came to our home on the Sunday for the hearing test and issued a temporary hearing aid. They then came back to fit the permanent aid the same week. The after care service was great.
B. T.
I found Simon Bland and Saminah very professional from start to finish with my hearing issues.A friendly and comprehensive explanation of what I required for the latest hearing aids made my decision easy to make.I reccomend the service highly.
E. T.
Very impressed with the full audio test and Simon was comprehensive in everything and extremely thorough. End result I received my new hearing aids today and my old ones literally are now that.
Back in two weeks for adjustments if required.
Living in a different world sound wise
I. S.
Totally satisfied with the excellent service offered by all at the Garstang site. I would happily recommend both the business and particularly Simon for his extensive knowledge of the "hearing world". A truly great service.
R. P.
Many thanks for the treatment today with Simon. After 3 months of being very hard of hearing in my left ear, it was great to have the treatment in a calm relaxed manner.
J. B.
My hearing check by Simon Bland was very thorough and the results were fully explained to me.No pressure was put on me to make a purchase.My decision to go for the ``top of the range``system was my own and has proved to be the best decision I`ve ever made.
I can fully endorse the service Simon provides and am pleased to recommend him to any would-be customers.
John Brown.
d. L. e.
I initially went for a "de waxing" suction treatment as my local health centre, who I must add are usually excellent, was unable to accommodate me for 3 weeks and almost complete deafness in one ear made that unacceptable.
My initial impressions were very positive. I was given a warm and friendly greeting and after a very thorough and comprehensive briefing the procedure was carried out quickly and efficiently.
I have used NHS hearing aids for some years and was well aware that they were, although the best available, not sufficiently sophisticated to address my very serious hearing loss and that should I wish to get anything better I would have to pay for the inevitably expensive technology.
Armed with this knowledge I took advantage of the free hearing check which was offered.
There followed a very extensive, informative and reassuring consultation and another a week later which included my wife as a sort of adjudicator.
She found the whole thing quite amusing as it confirmed what she already knew, namely that I was almost as deaf as the proverbial post, We both agreed that I should go for the recommended hearing aids.
At the time of writing I have only just had these fitted and am only now starting to get used to them so I cannot as yet report on how suitable they are for my needs, how robust, how user friendly etc. etc but with my experience thus far and my initial impressions of the devices, which gave an immediate and very notable improvement I am cautiously confident.
The promised two follow up consultations where adjustments, fine tuning and even reprogramming are available give further reassurances that minor problems can be addressed very soon.
That aside I can certainly as of now recommend the practice to anyone who is experiencing any form of problem for the reasons I already stated about the friendliness efficiency, and comprehensive information given and should hearing aids be recommended then the promised no quibble money back guarantee makes the purchase risk free.
D. W.
Simon, solve not only my hearing loss but also he has calmed my tinitus down to the point it no longer drives me mad every day. I can't recommend him enough. Improved my life immensely.
M. D.
Wow!! What an experience!! In such difficult times everything from the greeting to the departure was COVID excellent!! My treatment was extremely thorough, with Simon explaining everything clearly! And most importantly I can hear again!!! Thank you so much!!
H. S.
Had great service from the Hearing Centre at Lytham. From the initial shock of realising I needed hearing aids through to the fitting everything was dealt with efficiently, thoroughly and sensitively. I would really recommend the service and found Simon helpful and professional.
D. C.
‘Hats off’ to Preston Hearing Care Centre, where skilful staff deliver sensitive treatment with courtesy and good humour. Thanks Simon and Tom, it was a pleasure.
S. N.
first class service totally at ease not at all like i imagined would definetley reccomend from tom on reception and then saminah took me through to have both ears microsuctioning she was so lovely and made me feel so at ease and relaxed thank you .
I. M.
An appointment was obtained at short notice, ie the next day, and the welcome on arrival could not be faulted. Everything was clearly explained and I was put at ease very quickly. The procedure was carried out efficiently and professionally. I would recommend the Preston Hearing Care Centre to anyone requiring advice or treatment with their hearing.
J. D.
Very happy to recomend this service, no charges for testing your hearing or fine tuning included in 5yr warranty. Very competitive price for a state of the art hearing aid which costs double at boots.
w. o. f. t.
Fabulous service from the Simon Bland and the Team . My new hearing aids are amazing and a marvellous improvement to aid my hearing loss. Trust me, you won't be disappointed and worth every penny spent . Rev Steve Laidlow
S. A.
I visited the center after returning from holiday on Thursday 20th September with a severe ear problem. I was frustrated and concerned as I had not been able to hear for a few days. I was seen by Mr. Bland the audiologist, who after a consultation and inspection diagnosed the problem. I was treated using micro-suction ear wax removal, the treatment was painless and the results were immediate. The whole process from beginning to end was explained in detail and the cost was reasonable. I would fully recommend Preston Hearing Care Center, who were professional and caring on their approach.
Robert Ayles
P. H.
Excellent service from Simon who was extremely kind and professional to my Gran. Thank you for your kindness and for helping her, she’s absolutely thrilled that she can hear so well again and is extremely grateful to Simon and the team.
J. T.
Over the last few months Ged has visited my mum to fit her new digital Hearing aids. This was a big decision for mum to make initially, but Ged has been understanding and considerate and has taken time to listen to mum's needs. I was present on the initial visit to support mum who is a very independent and spritely 94 year old, and we were both impressed with Ged's professional attitude and extensive knowledge and efficiency. He has spent a considerable amount of time with mum, most recently this last week, as she list one of her Aids and unfortunately had to have a new one. The main issue here was the cost, but we both decided they're was little alternative but to find the money. . . She has now added her Aids to her home insurance policy! Ged spent a good couple of hours with her this week and replaced the dome in one of the Aids so it fitted her ear better. He also talked her through cleaning them to ensure they are working properly for her. Overall, an excellent, although expensive, experience for mum, which will improve her quality of life and self confidence enabling her to participate socially.
l. G.
Excellent, friendly service. Saves messing with days of ear drops for the usual method. Well worth the price and will use next time I need my wax removed. Already recommended to friends. Saved my holiday being spoiled.
G. H.
Excellent service and testing and advice, just arrived home with my new "ears" and they are great! Would recommend to anyone with hearing problems book in with Simon he will sort you out.😀
I. M.
Brilliant service from the staff. Simon the audiologist was brilliant and very helpful. Word of advice don't stick cotton buds down your ear!
J. A.
First class service, patient and understanding when explaining new equipment and link to mobile. Would recommend to anyone wanting new hearing aids. I am delighted with the difference they have made to me.
m. b.
Saw Ged Rowbottom early in the year and discussed replacing my existing in the ear hearing aids which were some 4 years old. Completely satisfied with the analysis of the position and felt under no pressure to buy. Agreed to review later in the year.
Saw again in August and after a further long discussion ordered a pair of Phoenk behind the ear Aids.
Took delivery on 26th September and am delighted with the improvement with my hearing. Most impressed with Ged's service and have already recommended him to a couple of friends.
C.
I had my hearing test done by Simon in Lytham at Broadhurst opticians and received a great service.
I highly recommend Preston Hearing Care Centre.
P. G.
Great! Wonderful experience!” - i didnt realise how bad my hearing was, Simon and the team made it so easy and i would recomend Preston Hearing Centre to anyone.
N. S.
I was on the verge of giving up but Simon was brilliant in altering my hearing aids and giving me excellent instruction and clarity. Would thoroughly recommend.
D. B.
Excellent service. Very professional.
Simon was very thorough in his explanation of microsuction and very pleasant with it.
Very Covid conscious.
WILL RECOMMEND
Judith Brennand
D. D.
If you are looking for good old fashioned advice, transparency of cost , and a professional who puts YOU first, look no further than Simon .
First class .
Derek Davies 4.3.2021
S.
One of my ears was completely blocked with wax and the other was partially blocked, I had micro suction done here and the service was brilliant and my hearing was restored. Many thanks!
B. H.
I am very pleased with my new hearing aids. Simon was very helpful and I will certainly recommend Preston Hearing Care Centre to my friends.
J. R.
Superb procedure...
Brilliantly explained, patience, understanding with an element of humour...
Cannot thank you enough Simon.
Just brilliant from start to finish..
Highly recommended...👍
S. B.
I highly recommend Microscution Wax Removal at this Practice. I had this procedure done after suffering from blocked up and painful ears. The whole process was quick, painless and efficient, I can hear far better and I left feeling like I had a brand new pair of ears!
W. G.
Simon was very professional and made me feel very comfortable with the suction. Overall amazing experience and I will definitely go back if I need it doing again
R. B.
Had wax removal, quickly and efficiently done. No waiting around, very friendly staff. Would definitely recommend and use again
M. C.
Jed explained everything in a very detailed way and made sure I understood my problem and my options. The follow up visits were also very helpful and I am confident that I can contact the company at any time for help.
S. F.
Ged was extremely helpful and professional, and is always to hand for ongoing support. I would highly recommend this company, and my hearing aids have made a huge difference to my life! Thanks Ged :)
C. m.
Excellent service and support from the beginning of purchase. Would happily recommend this hearing centre
J. L.
Simon and his staff were very helpful and professional in their treatment. Nothing was too much trouble.A very enjoyable experience
P. B.
Fabulous service with a smile despite challenging ear wax removal. Worth every penny. Thank you Simon.
D. A.
First time having my ears micro-suctioned, Simon was fantastic. Quick and easy and would highly recommend.
D. H.
Excellent care from Simon, really professional and really happy I can hear again properly.
L. F.
First time at the Centre and a very good professional experience. I would highly recommend Simon. Thank you, I can hear again!
P. C.
I had a brilliant experience - everyone was very kind and I was seen very quickly. I was able to get an appointment the day after I called. Thank you!
A. D.
Great service & friendly staff
T. W.
I am very impressed with the professional service
And to feel that Simon and his team will put the customer needs first and of course I can hear Thanks Simon
K. T.
After earlier experiences in this field, I found the service, professionalism, patience and friendliness first class and am very pleased with the outcome
M. C.
Had my ear wax removed today brilliant service recommended to all. 5star plus more very happy.
d. a.
Have used Preston Hearing Care Centre on several occasions and have always received the most professional service.
P. H.
Excellent personal service. Product very discreet.made huge difference to working and personal life.Would highly recommend.
B. C.
Really professional service, staff all brilliant. Got appointment on same day as requested. Would highly recommend.
N. M.
Impossible to fault. Thank you Simon for an excellent and professional service. Neil McQuire
L. H.
So quick and painless..what a relief after being deaf and ear painful for over 2week..excellent service..and reasonably priced..highly recommended
D. S.
Excellent, friendly care and advice with no pushy sales pitch. I recommend Simon to everyone.
J. M. (.
Good service and quite obliging was attended to straight away will attend in future. Many thanks. J. M.
B. R.
Professional friendly service from start to finish! Highly recommended!
A. W.
Professional, friendly and relaxed. I felt confident that I'd received excellent care and advice
W. H.
Beautiful clinic and very friendly and professional service. Thank-you for making it relaxing and painfree!
L. P.
Prompt, professional, and exceptional care. I would highly recommend.
Thanks,
Frank
G. C.
All good. From booking the appointment to the well explained service received.
B. G.
Very relaxed, genuine, informative, honest and thoroughly professional.
Would certainly recommend.
P. H.
Instant appointment, professional help where required, above and beyond the call of duty to the client. I can't thank them enough.
d. p.
Five star service from five star staff . Definitely recommend to anyone.
S. F.
Exceptional service. Very pleasant environment.
T. J.
Great place. Honest first class service and advice.
D. M.
Very helpful and knowledgeable, nothing is too much trouble.
Recommend very highly
S. c. 9.
Very professional staff, extremely helpful and would highly recommend
G. N.
Meticulous assessment and analysis of option. very pleased with the result
P. S.
Outstanding very professional practice
C. P.
Very happy with the service I received
P. W.
Everything sorted speedily thank you.
D. A.
Always great service
A. E.
1 St class service
M. A.
Friendly efficient service
S. W.
Excellent
S. M.
J. M.
P. M.
v. j.