Reviews of The Derby Runner. (Sporting Goods Store) in Derby (Derbyshire).
The Derby Runner
7 Sandringham Dr, Spondon, Derby DE21 7QL, United Kingdom
Description
Information of The Derby Runner, Sporting goods store in Derby (Derbyshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of The Derby Runner
Sunday
10am–4pm
Monday
10am–7pm
Tuesday
10am–5:30pm
Wednesday
10am–5:30pm
Thursday
10am–5:30pm
Friday
10am–5pm
Saturday
10am–3pm
Popular times
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Reviews of The Derby Runner
C. W.
I was after a pair of trainers to help with walk around Rome in comfort, and without worsening a foot injury. I had excellent service from Elaine and a wonderful time in Rome. I walked thousands of steps each day, but in comfort! I am so grateful.
D.
Wide selection of brands and shoe types (heel drops, different toe boxes, widths), treadmill and knowledgeable staff to help you out (although personally I preferred neutral to the recommended stability ones, after briefly trying them on a gym treadmill, and the shop allowed me to swap them). Not from Derby, but it's worth the journey to come here, for the service and to support a physical shop.
S. K.
Great experience purchasing some training shoes and other items. The assistant was interested and knowledgeable and I feel that I have the perfect fit of shoes, which is so important, due to their attention.
S. R.
Fantastic service! Rob highly knowledgeable and very easy using the whatsapp to ask questions when unable to get in to the shop! Looking forward to shopping with you guys again!
A.
Amazing 👌🏻. Every member of staff are knowledgeable & make time for your personal requirements! Absolute 💯 recommended.....oh & you don't have to be a runner to shop in here 👍🏻
T. H.
This is such a fabulous shop! You always get the best, unhurried, and friendly advice - no point in going anywhere else!
D. F.
This is a really good shop. The staff are really helpful and really know their stuff. Although this is not near where we live we always go here for our trainers. Thanks Derby Runner keep up the good work 👏
T. L.
Good choice on trainers, great customer service.
Always end up buying at least 2 pairs and get a good discount as well.
Out of all trainers tried so far, highly recommend Asics 👍 gir design and comfort
And certainly do not recommend ON brand (not long lasting, soles squeak on a wet surface and soles end up splitting and loosing shape. Unless you are under 55kg in weight, anything over that the soles aren't that strong to last you unfortunately
D. P.
As a relative ‘newbie’ to the running world I went to Derby Runner in May and after having my running style checked walked away with some new running shoes.. as it turned out these shoes were not quite right for me comfort wise and we’re causing some pain, nothing to do with the advice given.
I returned with my shoes, explained my issues, concerns and lack of experience to a member of staff names ‘Aiden’ … he was just fantastic from the outset, nothing was to much trouble. He took his time with me, went into detail about aspects of possible causes of my issues without complicating matters and offered advice going forward while also being realistic about expectations of various shoe fits to different people. What a breath of fresh air to actually deal with someone who actually knows what they are talking about.
After listening to me he brought out several pairs of shoes he thought would do me better than my previous ones based on my running style, directed me to the treadmill and let me try endless pairs until we both felt comfortable.
I have only been in the Derby runner three times and each time I feel like I have been treated like a valued customer.
I can not recommend them highly enough..
Thank you very much Aiden and all at Derby Runner.
S. B.
Very helpful and knowledgeable staff, would definitely recommend a visit, found the perfect pair of trail running shoes for me.
M. S.
Found this gem via google, and so glad I visited earlier today. I booked an appointment before visiting for the gait analysis, and was greeted by a helpful chap. We spoke about my current trainers, then tried out a mixture of new ones on the treadmill. I came away more knowledgeable, with a great deal on new asics, and a place to come back to if I have any questions.
Already been out on the new trainers and feel much much better. Thanks for your help.
N. B.
Went to this shop on the basis of some recommendations. It did not disappoint, took my old running shoes and instantly got a diagnosis of the problems I was suffering, very knowledgeable and friendly staff reviewed my running on a treadmill and then offered me lots of different shoes to try. Overall great service and stock of all the major brands including a good selection of clothes. Highly recommended to ensure you get the best running shoes. Thank you for your help.
S. T.
I’d never been to Derby runner before but so pleased I did.
Matt was fantastic at finding me the right running shoes and advice on my technique. I feel so much more confident knowing I’m running in the correct size and fit of running shoe for me.
A. D.
Great range. I wanted new shoes and wasn't disappointed in the options available.
Staff were very helpful and approachable. Tried on a few different pairs and used the treadmill too. Ended up buying 361° a brand I have not heard of before.
Will definitely return.
R. W.
Friendly, professional, knew their stuff and wanted to help you get the best for your feet.
K. B.
Excellent service. Lauren was very helpful and gave excellent advice. Highly recommended this shop
J. B.
It’s rare you got to/speak to a retail store where the staff know so much about the products they’re selling.
I couldn’t rate my interactions with Matt and Rob any higher, I was blown away with their depth of knowledge, their pragmatic approach and honest feedback.
I will be returning, thank you both 🙌
L. D.
Great choice of trainers, running equipment and accessories. Very knowledgeable staff. Didn't feel pressured to buy anything very relaxed atmosphere. Excellent covid precautions and measures.
M. B.
Fantastic service from a knowledgeable young man. I have plantar fascitis and limited knee cartilage . But he got the list down to two pairs. Thank you so much for your help. Highly recommended purchasing from the Derby runner👍
n. s.
Don't waste your time going to sports direct or one of the other major retail outlets for running gear. The staff at the Derby Runner are knowledgeable, friendly, professional and take time, care and attention for their customers. They cater for all abilities and the range is fantastic. Thanks so much for helping me find the perfect running shoes!
M. C.
Awesome service and great price. Why go anywhere else if you are a runner living in Derby. Great advice and care taken. Fantastic!
D. W.
Fantastic service as always, nothing is to much trouble.. I had 9 pairs of shoes out today before I found the ones I liked… really friendly staff and have great knowledge of the products.
Will definitely be back again 👍
J. K.
Always helpful, very professional, well equipped running store
G. B.
Just want to say a big thanks to Carolyn. Who know I'd been running in the wrong size shoes for years!
Carolyn was so patient and helpful, and with a wealth of running experience and advice she is a credit to the store. What an aladins cave of wonderful running apparel. Will be back soon, when I'm passing through again.
M. S.
Best place to go if you need any thing for running. They are well nice, plus the level of there experience is excellent. Would highly recommend it.
Just got some new balance fresh foam 1080v11. With help from a staff member that knows exactly what they're talking about thank you.
R. H.
Needed to replace a pair of running shoes I bought from here around 4 years ago and the staff were as helpful as alwaye. They gave good advice as to which would be the best like for like replacement for my old ones, even with the store being closed currently, and sent me information on possible options. They didn't have my size in stock immediately but kept me up to date with when they'd arrive and got them delivered out to me.
Great service.
E. H.
Fantastic service, attention to detail and customer service is truly excellent. They staff are knowledgable and experienced. I can’t recommend and compliment highly recommend highly enough. Brilliant.
G. M.
Really friendly and knowledgeable. Great selection of brands and accessories.
A. R.
Really good selection of trainers along with knowledgeable and experienced staff made for a productive visit. Carolyn was fantastic, couldn't do enough for me! Derby Runner is now my default go to store for all things running.
G. S.
Went for advice for footwear for a Charity Marathon Walk. Excellent advice and service. Arrived without an appointment but they kindly fitted me in and all Covid-19 safe. No hard sell. Bought a pair of appropriate pair of trainers.
J. B.
Bought a pair of road shoes after trying on 5 different pairs.....lots of good advice I was so impressed I went back to buy off road shoes and harrier race pack. I absolutely love the place.... Aladdin's cave for runners
R. B.
I went here to buy a new pair of road shoes and also to look at some trail shoes I was interested in. The lady that served me was extremely friendly, knowledgeable and patient (I bet I was in there for two hours in the end) and took the time to ensure I left with exactly what I was after. Although the road shoes I wanted were a great fit she still took the time to offer a number of different alternatives, and also let me try everything in a number of different sizes to find exactly the right shoe. The trail shoes I was considering didn't suit my feet in the end, so again she offered a number of different suggestions and I ended up coming away with a brand I wouldn't even have thought about considering online. I could try each pair on the treadmil in my own time, and an unexpected bonus was that I got a discount because I'd bought two pairs of shoes at once.
F. J.
Great helpful staff and super knowledgeable, easy parking and opening hours great. Will send items to you too if needed .
V. R.
My third visit to the shop. Different member of staff and same excellent service. Nothing is too much trouble. I didn't need to use the treadmill and everything I needed I got. Brilliant service, great products (running shoes for every type of foot) won't go anywhere else for my trainers now. 5 stars given because quite honestly I don't know how they could improve the level of excellence!
D. M.
Sending on behalf of colleague.
Just wanted to comment on the customer service I received on a recent visit.
I was looking for some new running shoes but am a bit set in my ways.
I prefer Adidas trainers but have been having a problem with them rubbing my small toe.
The charming young lady that served me convinced me to try several other brands.
I eventually ended up with a pair of wide fitting New Balance trainers that I have now had for about a month.
I am really pleased with them and they have completely eliminated the rubbing problem.
I also returned a pair of On Cloud trainers that I had purchased approximately 6 months earlier.
I had only worn them about a dozen times but they had split down the side.
I wasn’t trying to get my money back but just wanted them returned to the manufacturer for comment.
In the end I was offered a 30% discount on my new trainers which I was more than happy with.
Great customer service!
Regards
Steve Barlow
G. T.
Came to get some running trainers with my dad today and Lauren couldn’t have been more helpful. Not only was she lovely she really listened to everything I said, had running experience, and was very knowledgable about the fit, brands, and styles as well as running in general. Im a loyal customer to this store for my running trainers and today’s experience has meant I will continue to trust derby runner with giving me the best customer service and running trainers :) thank you 😊
G.
Knowledgable friendly staff. Always friendly and helpful. The best running store around!
S. H.
I needed some new shoes for tennis, so decided to try Derby Runner, result amazing staff tons of knowledge and patience by the bucket. will go back and can
definitely recommend them.
K. E.
I have always had great service in store and been delighted with my purchases. This was also the case this week when I contacted Rob by email to buy a pair of running shoes by mail order. His recommendation was spot on and the purchase was smooth and efficient. Thank you!
D. H.
We were recommended this shop by my doctors... We were not disappointed at all! We came away with two pairs of top quality running shoes. I am not a runner but have been really disappointed with the last couple of trainers I have had just to go to fitness classes, so came here. The service Rob provided us with was excellent. His expertise on giving us shoes with the correct fit was perfect with certainly no hard sell at all, just great manners and brilliant customer service. Highly recommend.
L. C. R.
Great independent running shop. I wanted to get equipped with good running shoes as I was getting injured with my original choice. They fitted me with some quality shoes to fit my running style. Great knowledge and even got a discount. Been back to buy more with the same confidence
J. D.
The Derby Runner team are without fail friendly, welcoming and expert. Every member of staff knows their stuff, prices are reasonable, and you come away confident you've been given correct advice. It's a specialist store offering a specialist service whether you're a beginner, a pro, or a lapsed-athlete (like myself). My recent mail order arrived very quickly.
R. A. C.
Very helpful member of staff (didn’t catch his name) who spent a fair amount of time going through a number of different shoes today! I mentioned that I’d read about them from a race I’d recently ran and was told that I was eligible for a 20% discount, couldn’t decide between 2 pairs so with the discount I took them both! Nice to see an independent store doing well!
M. A.
Nothing new, been a regular visitor to " The Derby Runner". This shop is a great example of how to provide a great customer experience. Starting from the shoe experts providing the best fit for you with a friendly approach, without pushing you to buy. This makes the atmosphere more comfortable to think and choose. Additionally the running accessories from clothes to nutrition, etc... Are of great quality with a good price and discount applied at the checkout.
Not everything to buy online, you need to feel looked after from time to time. This place will give you this, if you are local I do recommend them highly..
B. W.
Bargain trail shoes at today's flash sale thanks 😊.
J. C.
Excellent service in making sure you get exactly the right fitting footwear. Worth a visit
A. B.
giving it 5 stars as the lady was very helpful when I popped in during my work shift! felt a but priced out tho when said lady pointed out the shorts I was looking at were 68 quid.. ordered some online for 13 quid, maybe not the same quality but at that price its a compromise I'm will to make lol.
J. B.
If you want excellent service and top top advice on your running... visit Derby Runner....I had a manufacturing issue with my most recent pair of running shoes...quick phone call to Derby Runner...all sorted....no problem..new pair sorted and back on the road...👍...plus always book in for the 'Gait' analysis...worth the money ...and will get you tin the correct shoe.... couldn't speak highly enough of Rob...will return
i. s.
First came here 20 years ago and came back today for the right running shoes to get back in shape. This is still the best shop for running shoes and gear I have ever been in. Great selection but the real benefit comes from the service; I had help from a very knowledgeable, confident and patient young lady, and left with a great pair of trainers which I've already put to use (slowly). Can't recommend this shop enough.
P. J.
Can't rate highly enough, staff are friendly and really helpful. I went into replace my old trainers, one of the staff made sure I had the right size and recommended a size bigger than I had currently. They got out a range of shoes similar to the trainers I had currently, with the right support. I was able to try each on and buy the ones I found the most comfortable.
R. J.
Had a problem with a pair of Adidas shoes bought for my son to wear for running, Rob kindly looked into the problem and resolved it quickly, even dropping a replacement pair to our house. Incredible service, we are delighted and will definitely be buying our running shoes from Derby runner in future! I can't think of another business with better customer service, so rare these days but so much appreciated. Thank you
s. b.
As a beginner runner with many old rugby injuries, I'm so happy that I made the decision to visit The Derby Runner! The advice I received and choice of shoe were brilliant and I feel like I've made an informed and correct choice. I will be back when I've run through my new shoes!
J. S.
Brilliant customer service from extremely knowledgeable staff. Nothing was too much trouble. I feel as though I am floating on air now with my new running shoes. I would highly recommend to anyone needing advice or equipment to go along and see the staff here. Many thanks Carolyn Hopkinson!
G. E.
Just what I needed. Someone who knows what she is doing. Started running with my usual shoe but my knees did not agree with my ambition probably ageing disagreement. Well in Derby runner the lady I met diagnosed my issue from the first look as over pronation and started to show me the different options. She was very patient with my deformed feet and my colour taste... kept comming with more shoes till I was happy.
If you are looking for proper sport shoe this shop is ur best choice.
L. S.
Excellent customer service from Dave today. He was really knowledgeable, helped me understand why running was leaving me in pain. He not only gave me some tips to help my Achilles tendon heal, but showed me exercises to help prevent further injury. He gave me several suitable pairs of running shoes to try on and I felt under no pressure to decide quickly. Great service, can't be faulted at all, would highly recommend.
M. L.
Was a little anxious going as I'm not an experienced runner at all.
Felt at ease the moment I stepped in.
I didn't catch the ladies name but she was beyond helpful.
Taught me a lot about running and my posture and had me running on the treadmill to pick out the perfect pair.
Now I feel like I'm running on a cloud.
Would highly recommend this place.
10 stars!!
J. K.
Just been down for my first visit to the shop. Absolutely class. Staff were great. Really knowledgeable, friendly and helpful. The shop was absolutely heaving with runners getting new shoes and lots of staff on hand to help out. The fact you can try on lots of different sizes and styles but then also jump on the treadmill is a huge help. Lots of options brand wise to choose from. I tried on New Balance, Nike, Saucony, Brooks and Asics before landing on a great new pair of Adidas.
I would highly recommend anyone looking for new running shoes/gear in Derby to get down to the Derby Runner 👍🏃
b. s.
Excellent service over Facebook messenger during lockdown. Rob discussed my needs and issues and recommend two options for me. They were delivered within a couple of days and exchanged quickly and socially distantly when they were just slightly too big. Just been for a steady run in them and they feel great so good advice! Looking forward getting my knee back to something right and doing some miles in them! Would definitely recommend and will certainly use their services again.
K.
Great service during lock down. Spoke directly with owner Rob, bought running shoes on his recommendation on my running style etc. Delivered same day. Love them brilliant thanks again Rob and team. 👍
H. G.
Been coming here for +20 years. They're brilliant, wouldn't shop anywhere else for proper running shoes.
They analysis your walking/running style, then finding every suitable shoe for you to try on until you find the one most comfortable.
My latest purchase had a fault and I'd apparently worn them out. But they explained the limits, replaced them under warranty and made sure I was happy with the different model for my replacements.
In this day and age of internet purchasing and next day delivery, you will not buy a better product for your feet than a pair of trainers from these guys!
M. H.
Absolutely fantatsic running shop. Very friendly and warm staff who were very knowledgeable. Spent the best of an hour with me trying on different shoes and guiding me through the process. Great pricing. Wonderful!
Y. B.
Made a visit to the store after a recommendation from a friend. Always had issues with pain in shins and knees when running so needed some proper advice. Was welcomed as soon as I walked in and had Guidance all the way throughout my visit. Was told my knees roll inwards and given so many options of shoes. Went with a black Nike pair in the end but the lady was willing to give me even more options if I wanted. Prices are competitive, maybe slightly higher then other places but it's good to support a smaller local business. Also it's better to pay a bit more for better service and walk out with the right thing rather then go somewhere were the price is slightly better but maybe walk out with the wrong thing. Also was no pressure to buy a anything else or attempt to upsel. Will definitely return for any more running needs. Thank you to the lady who helped me. Highly recommended.
D. D.
Derby Runner really do go the extra mile for their customers. They are my running store of choice despite living 60miles away. Much nicer to spend my money supporting a smaller business than throwing my cash at a chain store.
On my latest visit, they had ordered in shoes they don't normally stock at my request. After trying these on and more reccomended by the knowledgeable staff, I purchased the perfect pair for running I do.
Thank you Derby Runner!
F. Q.
Good friendly staff who know what they are talking about, with some good advice. Did not feel pressed at all. Came away with some good pair of shoes which got today and ran with them same day. Very comfortable.
J. A.
We've been going to the Derby Runner for all our running-related kit for years. Invariably the service is prompt and thoroughly knowledgeable; the prices very reasonable. Wholeheartedly recommended.
D. S.
Superb service. Great if you are starting out.
Second time ever buying running shoes. First time was a large outdoor retailer - vast range of specialist gear. After a few weeks it became apparent that I wasn't going to "get used to them". Because, as a total novice, I didn't know that your runners need to significantly bigger than your regular shoes, but you'll only notice as you run as that's when your feet expand. Which is why I went to this high quality retailer... except they clearly didn't cover that in their staff training either.
5 minutes in The Derby Runner and I had learnt a crucial fact, and was at ease with total confidence in their advice. 5 more minutes and I had my trainers. And I got a discount. And they had sorted me with bargain end of line socks saving me more cash.
Worked in retail for 17 years. If I could give 6 out of 5 I would.
P. W.
After reading several great reviews of The Derby Runner, I decided to give them a try, despite not being my nearest specialist running shop ... and I'm so glad I did! First we had a good Q&A to determine my needs, then a thorough gait analysis and a great selection of shoes to choose from to meet my needs. I finally decided on a pair of super cushioned Brooks Glycerin 16 ... just keeping my fingers crossed for some new 2019 PBs now! 🌟🌟🌟🌟🌟 All in all an excellent customer experience!
t. n.
Great range of products and Excellent customer care/service. Very thorough in getting the right running shoe for me, (including analysis of my gait) and also gave me some exercises to do to work on my weaknesses! Highly recommended :-)
A. A.
New to buying any form of trainers, needed advice, I recieved first class service, given time to make a decision, expert advice, no rush and would advise anyone needing trainers/running shoes for the first time to go there. A really big thank you to the really lovely lady who served me.
I could not have asked for any better service, choice and value for money!
a. a.
Been going here for 13 years, always profesional and good advice/service. If you want trouble free running this is the place to go for running shoes which meet all your requirments.
M. H.
Gem of a shop. First time I've been and adhered to all social distancing. Took their time to find the right pair of trainers for me and prices were reasonable. Well done all!
d. r.
I've had my old running trainers for almost 8 years and suffered with injuries at regular intervals so I visited The Derby Runner for the first time (embarrassing really as my mum only lives at the top of the road).
This was during lockdown so had to be by a pre-booked appointment, which was easy to through Facebook.
They were super friendly on arrival and quickly diagnosed my old trainers weren't doing anything for me. They also discovered I'm very slightly pronate, but got me on the treadmill for a gait analysis. I got a bit sweaty with the mask on and it being the hottest day of 2020.
They got a range of trainers in my size to try on, in the end I went for a pair of Mizuno's.
They were super helpful and seemed very knowledgeable about running (I just do it with aspirations of winning anything it's just about keeping fit at nearly 50).
So I can fully recommend them.
Thanks!
J. T.
great place very helpful staff
s. p.
I've been buying trainers here for over 10 years. The staff are extremely helpful, nothing is too much trouble, you can even try out the trainers on a running machine. The only place to buy from - a first class establishment!!
L. B.
Paid a visit,on Saturday,to get my daughter fixed up with,cross country spikes, ready for the new season. We were dealt with a great bloke,think his name was Richard?.(he said he was a sprinter for notts ac). Couldn't have been more helpful and knowledgeable, with no hard sell. He gave useful tips,and was so polite,even though, my daughter tried nearly every pair of running shoes in the place-after ,getting fixed up with cross spikes!.
He was a credit to the manager and shop. Excellent choice of equipment aswell.
A. B.
Excellent quality products and service, highly recommend for any running enthusiast!
M.
Good place to buy running gear. Staff are friendly and seem to know a lot about running and all things running related. I've now bought 4 pairs of trainers here. Not the cheapest place but I guess you pay for the service.
B. R.
Great staff that were very knowledgeable about my needs. Had to order shoes and they arrived in a few days. One of the other great advantages is the 2 late open nights.
A.
Really fabulous shop. The staff are all really knowledgeable and the prices are competitive
c. e.
Want to thank Derby Runner at Spondon.
Called the shop today and although they aren’t open they were extremely helpful and discussed which type of trainer would be best for me. Then they sent me links so I could see what they looked like.
Chose a pair and paid bacs.
They arrived this evening!!! Same day service! And 20% off with free delivery!
G. S.
First time in the shop today. Fabulous, patient staff and excellent advice for choosing a pair of running shoes for a non-runner! 😀
M. L.
Went running this morning in my old cloud flow On’s as getting annoyed with me heavy brooks. So at 4pm I thought let’s have a look at some new cloud flows then had a couple emails with derby runner paid and oh my gosh on doorstep at 6pm top job Derby runner much appreciated. And I love them.
R. S.
Great helpful and knowledge sales staff. Service they provide is invaluable, support local businesses you would never get this level of service on the net. Highley recommended
G. H.
Helpful, knowledgeable staff and a great selection. No pressure to buy at all, fitted me out with a nice pair of runners having put me on a treadmill &a my running style
M. J. P.
Friendly and professional service and knowledgeable staff. There's a running machine in the store so you can try shoes out and get the best advice on what trainers to buy. There's a great range of stock too.
D. S.
Good selection of footwear and clothing. Attentive and knowledgable staff. Treadmill to ensure footwear is right for you. Fair pricing for a high street retailer
T. M.
Friendly staff with expert knowledge on all aspects footwear from marathon runners to newbie walkers like myself,would definitely recommend to others
T. H.
Very knowledgeable and friendly staff. Excellent product range. Efficient appointment and distancing system during COVID pandemic. Really really well done.
M. B.
Brilliant personal service and excellent advice. Everyone was friendly and welcoming. Have adapted to Covid-19 very well and I felt safe but still the focus of attention. Thanks.
M. J.
Absolutely quality service as usual always willing to help with massive amounts of knowledge amongst the shop staff if your a runner local to Derby don't shop anywhere else
R.
Visited today for the first time. Received excellent service and advice. I felt very looked after and I'm super pleased with my new trainers.
J. T.
Very helpful staff, warm welcome and took time to listen to me and find out what I needed. Highly recommend
O. A.
Customer service is second to none! Thank you to Lauren for your assistance, you were brilliant!
K. B. (.
Very helpful staff, not pushy. Had gait analysis done and explained which was very interesting. Bought some new running trainers, very pleased with them!
A. R.
Amazing service as always, thank you Derby Runner for my new shoes! Can't wait to take them for a spin!
A. K.
Professional, friendly and top quality advice. The guys find you the right shoe for your individual foot shape and running style. Perfect and expert service.
G. C.
One to one experienced staff with the aim of finding the best running shoes for my feet. Excellent service!
B.
Very helpful staff and great customer service, and good value for money.
P. S.
Rob was really helpful, took my order over the phone for some On cloudflyer! Delivered the next day. Great service.
A. F.
Friendly, knowledgeable staff that are invaluable for getting the right shoe or running accessories. Good range of stock and will order in if there is something you need.
H. W.
Realy helpful, gave me good advise and took time to ensure that I got the right shoes. Brilliant friendly service would highly recommend.
I. B.
Amazing staff who genuinely care and listen to your running needs. Very patient, always happy to help and offer advice. Highly recommend.
P. B.
Excellent service 👏 Very friendly and professional will definitely be going back 👍
J. A. M. H.
Really helpful team, they take time to ensure you get the correct running shoe. First class service
D. L.
The service here is fantastic. Knowledgeable staff who take the time to really assess needs and provide useful and helpful advice. Really go above and beyond.
L. N.
Never run before so I needed alot of advice and the lady who served me was patient and very knowledgeable.. excellent service especially with covid distancing..
M. H.
Friendly staff - good offers regularly available on clothing and footwear
Much cheaper than other "Specialist" running stores in the area and better Customer Service to boot....
....but the only downside is, that I thought shopping here would help me run like Mo....guess not 🙄
J. M.
Pro as heck! Always trust a shop where they choose the trainers for you. Super knowledgeable staff. Just go there, you won't regret it.
M. F.
Knowledgeable, friendly, helpful. Explained everything and answer any questions I had. In and out quickly and happy with my choice. Would recommend
h. c.
Understanding, helpful and friendly staff. Bought running shoes here for over 3 years and will keep coming.
A. P.
Fantastic local running and sportswear shop. Very knowledgeable and enthusiastic shop selling quality products at good prices. Highly recommend
D. C.
Friendly knowledgeable staff great range at competitive prices 😃
D. W.
Always excellent, knowledgeable and friendly customer service. Best place to buy running shoes especially if requiring advice on the best shoes to buy for your run.
G. S.
It's the first time I've used them the service was excellent and will definitely use them again.
A. C.
Great place, very knowledgeable. First time here, and the experience was excelllent.
N. B.
Very good shop for running shoes, clothing and equipment. Nice friendly and knowledge staff.
T. H.
Very knowledgeable and attentive staff. A very good range of clothing and footwear from novice to seasoned marathon runners.
A. L.
Brilliant service at the Derby Runner, again. They made loads of time for me to try on loads of different shoes. Nothing is too much trouble.
C. T.
Great selection and got all that I needed quickly. Felt very covid safe. Hopefully will be back there be long.
s. b.
Brilliant service definitely go again when I need another pair of running shoes.
L. B.
The staff are very helpful and friendly great service and help you to find the best footwear for your needs
L. P.
Top class service! The staff were fantastic. Wide variety of shoes to pick from.
M. B.
Great uber helpful and knowledgeable staff.
P. Y.
Fantastic personal service
A. K.
Been coming here for years,
Exceptionally friendly staff,
After a review of my style,
They’ve rebranded me, & what an immediate noticeable difference,
Like walking on air,
Well worth the effort & journey,
Thanks all,
M. W.
Great service. If you need your trainers fitted correctly for your step, this is highly recommended.
S. N.
A very good runners shop. Good advice on running and shoes, prices aren't very discounted but getting10% off is pretty easy
R. D.
Best running shop in the east mids. Always delighted with the service. And my new trainers!
C. F.
Amazing shop for sprinters and long distance runners, staff know what theyre talking about when it comes to running or sprinting. Go there its 100% worth the money.
S. D.
Great service, hard to find shops that will spend the time to get you the right runners! These guys do that
s. r.
Great little shop, with expert knowlege. Always willing to do that little bit more for their customers.....a must for any local runners
J. B.
Great service and expert advice. Wouldn't go anywhere else for my running shoes.
H. D.
Genuine expertise, a great range of specialist equipment and friendly staff. Highly recommended.
W. S.
Very knowledgeable & nothing is too much trouble. If you are either a beginner or experienced runner this is the place to visit in the Derby area
S. B.
If you are serious about high end running shoes then this is the place to go to. Knowledgeable staff and huge range.
J. F.
Very good, really attentive staff. Really helpful and know what they're talking about!
j. f.
Best customer service I have ever had. Will never use anywhere else for my running gear
M. L.
Very helpful today thanks. Always good to get on the treadmill to compare trainers.
W. R.
Great personal service, very knowledgeable- highly recommended!
N. E.
Brilliant shop. I will do more milea just to go back
H. L.
Amazing personal service... Can't wait to try my new trainers out
M. H.
Great staff and service. My wife buys all her running gear here
S. O.
Excellent service and great advice.
A. K.
If you want a pair of trainers or running shoes this is the place to go for great service and great trainers
j. m.
Hate buying new running shoes, however this shop makes it a pleasure.
M. C.
Great service and products
Always very helpful and done with a smile😀👍🥇🏃♂️
P. T.
amazing customer service! understanding of what it takes to be injury free 100% ! i will never go anywhere else!
S. W.
Amazing place and amazing staff with so much knowledge and went above and beyond to help me, thank you and definitely see you again soon
J. S.
Amazingly patient and helpful. Great choice of shoes and amazing knowledge base.
P. R.
Very helpful getting advice for new shoes for a beginner runner.
R. F. d. G.
Simply superb. The best shop for runners I've ever met.
T. J.
Excellent, advice and lots of running garments to choose from, just like a local shop should be
d. c.
Brilliant place for sports footwear in particular for running. Great staff.
T. B.
Very helpful staff and don't push you to buy the most expensive products. There's a reason I keep going back 👍🏻
S. B.
So helpful, and informative really appreciate their time.
B. F.
The owner was very nice and knows his stuff. They have a wide variety of products in the shop.
A.
The staff here are so knowledgeable. I would not shop anywhere else for trainers.
R. D.
Great advice from the staff, me being a novice runner felt at ease and under no pressure to buy.
s. a.
Drove from Leicester to derby to try the shop out very happy as I managed to get some good advice and a size 13 thank you
T. H.
First class, personal service every time. Wouldn’t shop for running shoes anywhere else.
V. G.
Very friendly and helpful staff. Helped me get the stuff I needed.
C. M.
Great selection, reasonable prices and very knowledgeable helpful staff.
S. D.
Excellent. Knowledgeable, helpful and friendly. They are there to help. Thank you.
S. 2.
Great place
They did a test to see what type I needed so it was great service
S. H.
Excellent advice from friendly staff. Will always go here for running shoes
w. G.
The place to go for your running shoes, they will fit them and you will have something that you won't see in other shops.
S. T.
Fantastic service.
Easy to contact
Great advice
Thanks again
M. W.
Very helpful. Nothing too much trouble . Fab service thankyou
P. K.
Very helpful and knowledgeable friendly staff. Confident buying from them.
J. A.
Amazing place to go for any level runner, great staff, and great quality items
R. W.
Expert runners on the staff for good advice, great selection of running kit.
R. T.
Fantastic service, a business that genuinely cares and wants to help the sport and scene
M. C.
Great choice in running shoes. Very helpful staff.
A. D.
Brilliant service, big range of stock and good prices
C. F.
Everything a runner needs, helpful & professional as ever even in these crazy pandemic times.
R. H.
If you need running gear, this is the place to go for expert advice and good quality kit
B. J.
Brill service and surprisingly great value, thanks for the advice!!!
A. C.
An excellent running shop with lovely and knowledgeable staff.
W. H.
What the staff don't know about running isn't worth knowing. Excellent advice and value for money.
S. M.
Great shop. Very knowledgeable and helpful staff.
H. M.
The best place for runners to visit buy and be looked after.They know what you need!
H. W.
Great stock and customer service. Highly recommended
C. C. (.
Such friendly staff and knew exactly what I needed, can not recommend enough :)
m. B.
Great service and friendly very helpful staff,
K. G.
Great service, very knowledgeable and experienced staff.
M. K.
Amazing service as always. Great knowledge by the staff
S. R.
Great staff with no pressure and didn't make me as a fat runner feel uncomfortable!!
B.
Im a new runner with no idea but the girl who served me was a great help.
D. A.
Local expert staff, club and workplace discount, great knowledgeable advice
J. K.
The guys in here really know their stuff. Always so helpful
T. F.
Very helpful and patient young man.
g. f.
Excellent as always. Expert friendly staff. Thank you
J. S.
Top class service and staff with lots of experience!
C. Y.
Great service! They know their stuff!
D. H.
Great selection and lovely staff with great knowledge
B. R.
Great place for beginners and serious runners alike.
W. W.
Excellent service great knowledge very helpful
E. H.
Always practical, useful advice by people who know what they are talking about.
S. A. F.
Continuing to give excellent service and advice.
A. N. F.
Superb customer service and give a lot back to the running community....
S. H.
Really friendly and helpful with great advice
D. S.
Really good at finding the perfect trainers
R. S.
Good quality but expensive running attire.
A. W.
Number one running shop and a great team.
M. C.
Great service and advice as always.
e. s.
AMAZING OBJECT SHAPED POOS I WOULD COME BACK HERE
C. C.
Excellent shop wonderful staff
D. H.
Very good service
Fair prices
A. H.
Great shop and staff
T. C.
Excellent service and very helpful.
p. n.
Always great service thank you!
A. M.
Great place to get running kit...
M. B.
Good knowledge. Competitive prices.
A. B.
Very helpful and knowledgeable staff
D. J.
Always friendly and welcoming service.
C. W.
The place to go for properly fitting running shoes
J. M.
Brilliant shop excellent assistants
M. M. N.
Very helpful and extremely polite
A. W.
Very helpful and expert staff.
N. R.
Good attention to detail by the staff.
M. M.
Super knowledgeable and helpful
G. C.
Really helpful staff.
a. p.
Best running shop in the world
C. B.
Always done properly at The Derby Runner.
S. C.
Great selection of gear
D. A.
Great personal service
J. G.
Thumbs up
D. C.
Helpful staff
p. m.
Always great service
D. J.
Great service!
A. W.
Wonderful service.
S. C.
Always helpful
L. R.
Excellent service.
C. W.
Awesome as always
f. f.
Excellent service
M. S.
Top service
M. P.
Top service
N. P.
Good service
M. F.
Simply the best.
K. G.
Very helpful
a. a.
Trainer ninjas
V. M.
Loads of choice curtious staff.
A. T.
(Translated) Little choice but very kind ...
(Original)
Poca scelta ma gentilissimi...
K. Z.
(Translated) Approx.
(Original)
Ok.
P. K.
(Translated) Something for runners
(Original)
Coś dla biegaczy
D. I.
H. M.