Reviews of Hydro-active pools and spas. (Sporting Goods Store) in Doncaster (South Yorkshire).

Hydro-active pools and spas

31 Reviews

28 Comments

Sporting goods store

Swimming pool supply store

Branton Farm Nurseries, Doncaster Rd, Branton, Doncaster DN3 3QP, United Kingdom

Description

Information of Hydro-active pools and spas, Sporting goods store in Doncaster (South Yorkshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Hydro-active pools and spas

Reviews of Hydro-active pools and spas

L. R.

From the initial phone call to ask if their show room was open, when others we had driven to weren’t, even though Google suggested they were, the sales team at this place were fantastic. We explained what we wanted and were given honest and expert advise. Following their advise we purchased a hot tub, installed today. We had a survey done and the electrical installation, both of which went smoothly and on the date booked.There electrician was a credit to them. After installation this morning, we noticed a small Leak of water, we called and another technician was sent out immediately to resolve any issues! We are now eagerly awaiting the temperature to get up so we can start enjoying our tub!! Would highly recommend, massive thanks to all the team, Purchase to install, less than a month! 🌟🌟🌟🌟🌟will post pics as soon as we have the surrounding landscape completed. Value for money, fabulous!!

K. U.

Purchased a Swim Spa and took delivery in August 2021. Fantastic customer care and support, not just throughout the buying process, but the instalation and after sales care is of the highest order. Highly reconmmended and a big thank you to Katy for her forst class customer care.

J. M.

Great service from an excellent company. From the initial contact, to the selection of our first hot tub; from the final purchase and delivery of our VitaSpa Grand hot tub, the team were outstanding. I have no problems recommending Hydro-Active Pools and Spas.

M. A.

Purchased the Hot Tub 5 years ago It’s just had its 5th annual service and the customer service is still excellent. From the initial email and phone contact to Martin doing the service today I can not fault you. Very rare to find customer service this good

N. H.

We were looking for a swim spa and visited Andy's showroom where we wet tested the XL4. Andy was on hand to explain the features and the advantages of buying a Vita Spa over other brands- the fact Vita spas are not filled with foam, which allows easy servicing and prolongs the life of the product, was a major factor in our subsequent decision to buy the XL4. Andy and his excellent builder Daz visited our house twice to advise on the extension we wanted to house the spa. The project has now been completed and we are delighted both with the swim spa and the quality of the overall build. It is very clear that Andy is leading a highly professional team and we thank our lucky stars we chose to visit his showroom. Honesty and integrity are very important when it comes to making such a big purchase and this business has both.

S. S.

I bought my spa off Andy 10 years ago this year still knows me by my first name all ways sorted problems straightaway even after this amount of time. Not had many issues at all highly recommend the service plan for peace of mind, brilliant company think we due an upgrade soon Chris sidwell

C. H.

Very happy with the service received from the guys at hydro-active, the sales advisers in the showroom were very friendly and knowledgeable, and I never felt pressured into buying a hot tub unlike previous visits to other hot tub companies, the engineers when delivering my tub were very professional, polite and efficient! If your looking for a selection of great hot tubs and amazing aftersales then I would highly reccomend hydro-active! Thanks again a guys :)

J. B.

If you are considering buying a swim spa do not hesitate!! Fantastic.The best money you could spend We love it and can not recommend it enough . Also I can strongly recommend this company .We had a few issues ,mainly due to us sinking it in ground , but they dealt with them very professionally and satisfactory. The staff are a true credit to the company all really keen to help and ensure you are happy .Special thanks to Martin.

G. C.

Hi recently got my tub from hydro active spas the service from start to finish as been second to none . I had ordered a hot tub from the company Tubs2u and have never experienced anything like it absolutely shocking the hot tub came it never worked so 5 weeks later they collected it leaving me 3500 out of pocket , they now say they don’t have the cash injection to refund at this time . I went to hydro active spas and they made me feel at ease buying another as I was very uneasy about getting another tub . I would recommend these 100% . Don’t do what I did and fall into the trap of thinking your saving money going online and thinking all the free goodies are a bargain , no bargain for me at 3500 Loving my new tub thanks Andy and the guys at hydro active spas

A. P.

I am the owner of this business and felt compelled to rate my team! I have a superb team of hardworking customer focussed individuals, whose sole aim is to provide the best after sales in the industry! Well done to Katy, Samantha, Chris H, Martin, Chris F, Jamie, Steve and Daz for helping us achieve multiple industry awards and for helping us reach the status of the areas, premier, wet leisure specialist! Your commitment to our customers and your long hours and hard work is commendable. Well done to all, and a huge thank you to all our customers.

S. S.

Super Helpfull, fantastic customer service, I first came across this company through an advert on eBay for Hot Tub moving after I bought a second hand Tub. Then used them again when I moved house. Since then I have traded that Tub in for a New One. Again after shopping around I returned to Hydro-Active, Customer Service is Faultless, I can Honestly say I would not go anywhere else for Anything Hot Tub related and would not hesitate to recommend them.

Z. H.

Most people associate hot tubs and spas with luxury, and an expensive lifestyle. However, for us, it was for medical reasons. My youngest son has Duchenne Muscular Dystrophy. It’s a progressive life limiting illness that attack’s the muscles. We were told by his specialist team that hydrotherapy is THE go to exercise for his condition to help preserve and promote a better lifestyle. It took me a whole year of going back and forth to Andy and his team discussing everything about our specific requirements for my sons needs. Andy really listened to what we had to say, what we needed and directed us to the swim spa XLR4 as being the most suitable. He never once applied any type of sales pressure, or tried to over sell me anything. In all honesty I’d say the Hydroactive team have been the most honest, reliable sales team I’ve ever had dealings with. Fast forward to 3 years later, and they are not the type of people who sell you something and go. They’ve been with us for everything, on the phone, advice for aftercare, and nothing is too much trouble. Including when I recently came to Andy and his team regarding a new predicament. My sons condition has progressed and as such while we were moving home wanted to move our spa with us, but look at lowering it into the ground to make it more accessible for my son. Andy and Jacko jumped straight into helping, offering us various efficient and affordable solutions. From first buying to now, I’ve always felt like they are personally invested in our family’s welfare. 100% they put everything into it, at a time which was the hottest point of the year. Bespoke, affordable, one stop service from moving it from our old property, to digging and ground work, right through to the decking so my son could reach the spa without having a large step down from the house. They thought of it all! I really cannot recommend them enough! Seeing my sons face when he climbs in after a very hard day or after treatment at hospital in London, it’s been worth every penny! We now get to use it as a family of 5, and makes for amazing quality time and my only sincere regret is not buying this sooner. Andy, Jacko, Katie, Ricky, Martin and team - you are an amazing group of individuals, and work incredibly hard for your customers. You’ll always have my custom, and support!

A. W.

It was a delight to see the new showroom at Hydro Active spas in Doncaster. They've obviously put a lot of thought and effort into the place and I think they've done a great job. I've worked with Andy and his team since 2003 and find them honest, hard working and importantly very down to earth.

B. A.

I can't praise the service enough, we have had our tub for some years now but always get excellent service from Andy and his Staff who are always ready to answer any queries we might have. I would recommend them to anyone

M. A.

Great company and service. Had the hot tub for 3 years now regularly serviced by the team. Can not fault them at all I wouldn’t recommend any other company

D. W.

This has to be one of the best showrooms in the UK. Fantastic selection of Hot hubs and very Friendly Knowledgeable Staff joy to do business with.

J. D.

Would highly recommend, sales n service second to none , special mention Andy n sam tailoring our hot tub requirements

B. R.

Andy and the team have been excellent, treated us with respect and have been a pleasure to deal with. I would recommend these guys!

n. s.

This is number two purchase from these guys....... As always great service and consideration regarding what we wanted, no rush. Truly fantastic..

C. M.

Absolutely fab service! Such friendly staff and very helpful. Explain everything well so fingers crossed this goes well!

C. F.

Great team, first class service. Love my hot tub.

K. C.

brilliant helpful business and staff who are very knowledgable, and lovely showroom!

C. F.

Wonderful, I have a amazing hot tub with fantastic after care x

K. J.

Great knowledge fantastic customer service would highly recommend!

S. G.

Helpful staff. Advice given which actually saved us money .

A. F.

Good advice given

D. P.

J. B.

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