Reviews of Sparkhill Pool & Fitness Centre. (Sports Complex) in Birmingham (West Midlands).
Sparkhill Pool & Fitness Centre
Stratford Rd, Birmingham B11 4EA, United Kingdom
Description
Information of Sparkhill Pool & Fitness Centre, Sports Complex in Birmingham (West Midlands)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Sparkhill Pool & Fitness Centre
Sunday
7am–4:30pm
Monday
6am–9:45pm
Tuesday
6am–9:45pm
Wednesday
6am–9:45pm
Thursday
6am–9:45pm
Friday
6am–9:45pm
Saturday
7am–4:30pm
Popular times
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Reviews of Sparkhill Pool & Fitness Centre
M. (. F. T.
Easy to book classes on the app, ladies only classes are plenty and there is a ladies only gym and ladies only sauna. Clean toilets and showers. Some female coaches are really great, the music is really loud during classes but when the songs are synced with the workout it makes you train harder.
Classes are limited to about 35 people booked for health and safety reasons but some people come without booking and class becomes overcrowded, same with sauna sometimes, we are supposed to book it but people come in without bracelet.
Overall it's a great place to keep fit!
Y. S.
I would like to say the yoga classes at Sparkhill Pool and Fitness r brill. I didn't think I'd like yoga at first because I'm a really active person that's always moving about and I just thought that yoga wasn't my thing. Someone who knows me well told me I should take up yoga as it would help me with my condition and since starting with Chanelle at Sparkhill Pool and Fitness; after every class, it has definitely made me feel calmer and that's such a nice feeling. I'm really glad I found yoga classes that I like. I can see how it does help so much. So thank you Chanelle for being a great yoga teacher😊 u get 5 💫 's from me!
S. S.
Staff are friendly and the facilities are very good. The main pool is a full size pool with lanes for swimming and a larger non lane swimming area. It can get very busy (half term) and after school times but dont let that put you off going.
M. D.
Beautiful, new state of the art facility with nice slate on the floor and a relaxing steam room. You are not drowning there with their lifeguarding cameras, new swimmers are encouraged to try the shallows.
N. N.
I use the pool once a week, in the evening as they offer male only swimming sessions at certain times. Female only sessions are also available. The staff are very helpful and friendly, however entry for non subscribers is sometimes slow, and waiting time can take a few minutes. Facilities are modern, it's a relatively new building, and is generally clean. There is a smaller pool, I think this may be for younger children. There is a coffee bar, and vending machines in the foyer, but have not used. I would recommend to newcomers.
H. H.
Very good clean and nice has a sauna and steam would recommend me and my family did skip the queue wich is what your ment to do if your with a family has a kids pool and a adults pool and there is opening times for only ladies wich is like 6 pm until 9pm is open for ladies
m. j.
December 2021: I've returned with a year long membership. I've found the facilities and the team to have evolved into somewhere you can workout in a peaceful and fun environment. It's cleaner and more organized than ever. It's got a new personality.
21/5/21 update: I have regrettably cancelled my membership. I will find another gym. Raj has a great staff. 1 of the managers decided it was okay to be demotivating and passive aggressive with me. It became clear he was discussing my workout behind my back and making other members of staff laugh at me. I personally find it offensive and unacceptable. If I acted this way to someone there would be consequences. Clearly because they are management they can do what they like When they confronted me as I left and suggested the didn't know the impact his comments and behaviour had on me I realised they didn't care at all. It's a shame. I'll just have to find somewhere else UPDATE: Everyone has done an amazing job dealing with the new protocols and systems. The place has never been cleaner or easier to use I'd recommend this gym to anyone within the city limits.
When its open and clean it's the easiest gym in the city. When the wrong staff is in and it's busy or filthy? It's terrible.
s. a.
Really nice place, newly built condition, plenty of washrooms/showers/lockers for pool.
Nice lesson sessions.
A. I.
Sunday private hire out sessions are great.... staff always polite and helpful.
Have only used the swimming facilities so can't comment on the rest.
J. H.
Lovely big pool with wide lanes you you don’t bump into people. Cubicles in changing rooms. With lockers.
Lovely staff and people.
Three things I would say are that there are not many lane swimming sessions but i partly like this because it is nice getting up early for the 6:30am slot and also it is quite expensive and there is no child’s options for membership, and finally the website is awful, it is always breaking down and when it is working it is laggy and confusing.
Overall a great pool with lots of facilities but just a few issues.
M. M.
I cannot recommend sparkhill pool and fitness centre enough. They’ve always been so good with the kids and recently they went to so much effort (swim instructor Vish) to try change my son's swimming lesson time to a more suitable group. They even bought him a drink (lovely Fatima) from the vending machine that he was nagging me about. They’re brilliant and I would definitely recommend them for both swimming lessons and adult group classes, which I regularly attend. The place is clean and hygienic.
A. F. a.
What a fantastic place, a great asset to Sparkhill. Lots of variety to choose from including classes, swimming, and a well equipped gym. There is a range of memberships so you can tailor your plan to what you enjoy. The classes are the highlight for me. There are so many to choose from and the instructors are amazing bringing energy, enthusiasm and fun to every class. All the classes have options for every ability whether you are new to exercise or a fitness pro and everyone is always made to feel welcome!!! Outstanding group exercise classes run by fabulous staff. In particular I want to name to staff members, Arshad (lifeguard) and Zaheen (on the desk). Having Arshad, who is an expert swimmer trained and employed to watch over other swimmers is rest assuring because when he is there. He is a dedicated team member who is nothing but an asset to the team and organisation, very polite and well mannered too. I wish him well and hope he makes his way to the top! Keep up the good work Arshad. 5 stars from me.
U. J.
It's the most organised fitness centres I have been to... Equipment there is up to date and there is enough to go around... From swimming for gym it's does not disappoint. This is a must go place to get fit and the memberships are reasonably priced too. I definitely vouch for and recommend this fitness centre to all
P. P.
Fantastic place with lots of fun activities and amazing staff who are very helpful and always motivated to provide an excellent customer support service. Very grateful for this amazing place.
F. V.
I came Sunday morning, having made an error myself on booking a family swimming slot. The gentleman on reception (Mohammed) was very accommodating and really saved the day (or I would’ve had an upset little girl to deal with). So I just want to say a big Thank You Mohammed for your courteous and understanding behaviour, seriously this day and age we rarely get good customer service skills and I was really pleased with the service I received. I will for sure be coming again. Thank you!
S.
Very friendly and helpful staff. Lovely place to exercise, relax and unwind. Great place to meet new people too. Love it!
Z. A.
Clean and tidy. Can be busy if you peak time or times of 'Be Active'.
M. H.
Raj and Adam are a credit to the faculty !!
Always friendly and welcoming !!
They have coped really well during the pandemic and it's nice to see everything is back to normal now !!
A. E.
Love this little place that's new in heath. The staff are friendly and have manners this is very very hard to find in gyms in this locality. The place has been done up to an above satisfactory level. They have all the equiptment needed for a very strong workout session. The management are well mannered and have a smile as I mentioned before a smile when entered can determine if you will be a member for not. It's a local run gym and its mixed without any music so you can have your headphones in and listen to what you would like. They have personal trainers in hand which is very
m. m.
Staff in reception very rude need training for customer care.
I was put off joining due to this
U. A.
A wide variety of activities available to help you stay healthy or to get in shape.
Some of the swimming sessions become full within the first 10 minutes after they open - especially the Ladies-only slots.
At busy times you'll be limited to 1 hour in the pool to allow other people in. Book your aqua or swimming classes well in advance, or you may have to wait weeks before one is available. Also after leaving the pool, be prepared to wait for 15-20 minutes to use the showers and changing rooms. There is always a queue if you stay to the end of the session and some people move at a more leisurely pace.
If you're a driver and want to use the car park it is usually very difficult to find a space in the mornings. There are not a lot of spaces to begin with and parking is also very limited in the surrounding area. However, there's easy access to the centre via public transport with the bus stops a few metres away. Better still, if you're local you could walk it instead.
Overall, this is a good, clean leisure centre with knowledgeable staff on hand. They offer activities that will appeal to all people of all ages and abilities.
B. R.
Overall I love this place. The staff are very kind and know how to treat a customer well and make them feel welcomed. The manager is extremely friendly too. I always enjoy coming for a swim and using the facilities. However, just very small things that can be improved; ensuring that changing rooms are clean at all times, especially the floor and when people do lane swimming, the life guards should make sure the people actually swim and follow the right directions. Other than that, amazing place and would recommend it to anyone!
M. M.
Very clean and nice atmosphere. Weldone to staff
N. M.
My kids love other pool batter because they give one full 1-hour and they have lot's of different activities
D. R.
Nice modern pool. Went for lane swimming. Covid measures in place we're good but you had to dry off poolside as no changing rooms available. Nothing we hadn't done on a beach before
Car parking is limited and access is from a side road which isn't that clear from the front.
M. A.
I joined this gym a few months ago and I can say the facility has improved. I am a regular member, one to not really write reviews but the staff here need to be appreciated. The fitness staff are always willing to help me with my training sessions and the class instructors are so motivating. As soon as I walk into the centre I feel ready and motivated to work out. I even get the male receptionist telling telling me to train hard before I start training. I am loving the new weekly workouts put on the board in the ladies gym.
I. A.
A decent gym to use, a lot of good equipment and clean, only thing lacking is the space. Will hopefully try the pool soon as it was a ladies only time when I went...
Staff were helpful and accommodating. First time using the facility on Tuesday evening and a beautiful young girl working behind reception had the most friendly personality, she was wearing a blue shirt and had long brown hair, I didn't get to catch her name. Not a lot of smiles other than hers. Great staff member to have in the welcoming team.
S. E.
I used this place regularly before the covid outbreak and must say it's a good place for swimming. They've just reopened and you can't use the showers after exiting the pool. Completely confused how that is supposed to help the current situation. Also think it's disgusting coming out of a public swimming pool and going straight into you clothes. Completely unhygenic.
J. C.
Love the pool & facilities, staff pretty good overall just frustrated by lack of full changing room access due to C19
A. A.
The centre is generally clean and well maintained. There are not many showers which is always a bit of a problem.
The reception staff are amongst the friendliest and are always welcoming and accommodating where possible.
My main issue is with the pool staff, I find them extremely rude and unprofessional.
My son attends swimming lessons and whilst some teachers get in the pool others don't. So there is some inconsistencies.
Finally there is an issue with the ladies only sessions, these are extremely over subscribed and often you have to come hours before a session to ensure you get a ticket. Both the system and number of sessions need to change.
M. Z.
Nice clean pool friendly staff, separate pool for kids.
A. T.
I have joined this Fitness Centre since the opening. Reasonable membership fees with an exceptional customer services as well as the facilities. Fitness instructors are professional and approachable. I would like to say a very big Thank you to Kate, Alan, Bilal and Mahdi. All the classes are very popular but if you want to come to the spin on Wednesday evening you have to book one week in advance, excellent work Mahdi, Thank you
E. E.
Almost 2 years at the fitness centre and have to credit management staff who provide excellent services. Fitness suite and amenities are all very good. Key acknowledgments go out to all PTs who run excellent fitness classes which have proven effective for myself in toning and weight loss. A special acknowledgement to Mahdi who has done an excellent job as both manager and PT. Highly recommend new comers to this centre as excellent service standards are maintained and customer feedback always taken into consideration
Y. G.
Majority of the staff is absolutely lovely, swimming lessons for kids are good.
Would like to see visitors shower before entering the water...adults sweaty from gym or kids after a full schooldays. most swimming pools send swimmers back to shower if they want to enter the water without taking a shower first, that would be a good hygienic step for sparkhill pool.
H. N.
Changing room and toilets could be a lot cleaner. Actual pools are nice and good temperature, not too much chlorine. Staff are nice and so are swimming instructors. Wish sessions were slightly cheaper
J. N.
Great place. Gym is good and modern. Swimming is good but timetable can be a bit messy while the whole pool is never available any time of the week. At least a third is always partitioned off for lane swimming. So when taking kids it gets really crowded even when there's a few people in there.
A. H.
Friendly helpful staff with a great clean pool !
S. 1.
Fantastic swim ,sauna and steam facilities for ladies only.
The only down side is the showers are occasionally dirty because some people think its ok to leave their hair, tissues and whatever else in the showers ..... How hard can it be to clean up after yourself!!
Sauna, steam room and pool are clean and staff are friendly. I enjoy going with my daughter during ladies only sessions.
Y.
Really good facilities, has everything one needs!
I. B.
I like this place. It allows you to take two children per adult. But lacking children facilities in the changing room. I never know what to do with my child who is currently crawling while I get changed. Need a chair with a belt/strap and a changing mat with strap which I have seen in other swimming facilities. Sometimes gets too busy. Plenty of parking facilities. Very clean and professional
M. S.
I was really impressed with this new place. The gym is really well stocked with cardio and weight training machines and there is also a separate area for lose weights too. The swimming pool is 20 metres and also has both sauna and steam rooms poolside.
There is also a baby pool and separate studios for classes.
All in all a brand new centre with everything to cater for everyone.
S. H.
Nice and new, with the latest facilities, quite spacious and early opening hours. I generally go for the swimming and the pool is the perfect temperature, not too warm or cold (29 degrees I believe). If you have a membership there’s a swimtag facility that allows you to monitor the distance you swim with the addition of the calories you burn. Good addition to the community. The main point will be how well the facilities are maintained, but so far so good.
A. H.
A number of issues.
1) People repeatedly use the disabled parking area when they have no badge. It is important that the staff prevent people without disabilities using these spaces.
2) Due to the popularity of free swimming, it would be better to reduce the size of the aqua fit area during the evening's. It is bizarre there can be 40 people on one side of the pool and 6 on the other.
3) Gym etiquette - Users should be told to replace weights. This should be enforced more. Ideally if space can be found, the free weights area should be increased due to its popularity.
4) Opening hours should be extended to Saturday and Sunday evenings if possible. These times would prove very popular.
i. s.
Great facilities and lovely staff to match.
s.
I have made some great friends at the gym.i love the spin classes that Mahdi and Jan run. I like the way Mahdi handles conflict , he dealt with a difficult situation on Wednesday and was calm and stopped the situation from escalating. I love Sparkhill gym it has such a community feeling and a family atmosphere .
h. a.
I have mixed feelings about reviewing this place. I am all for new investment in my area with my own people but this place is let down by the team running it. I used to come here with my wife more or less everyday for different activities but it is very frustrating when classes are cancelled at the last minute or that you can only swim for an hour at a time. I understand they are trying to provide a service to anyone that walks in the door but surely priority should be given to monthly members? This place, with better management, could be a real gem but currently isn't. My wife and I have joined another gym now due to these frustrations.
s. B.
Lovely and clean as it's a very new building. Was surprised by the swimming pool price list, costly and alot more than high-end leisure centres. The women's hour is not an hour! Men can freely roam in 10min before the ladies hour is up. This gym has potential to be an amazing but it's seriously let down by the policies put in place. I don't even bother with the pool as you again have an hour. By the time you change and get in the pool you have 45min. No where near enough time.
S. K.
I'm absolutely loving it because when I first came here I was feeling very shocked to see the new gym, swimming and classes and I must say they have done a wonderful job to make the new leisure centre very interesting for everyone to join in.
Just to let you know all the lifeguard staffs have done a brilliant job to make sure everyone was feeling very safe in the swimming pools and keep up the good work.
What I would like to say that all the new customers who came here to join this place will need to learn how to be very patience when it gets more busier and the staff will be seeing everyone very individually to sort out your application forms.
I would like to say a huge thank you for everyone including the staff at the reception, office, personal trainers and lifeguards for doing such an amazing job by showing everyone how proud they really are and I must say they all deserve a fantastic break around Christmas and New Years Day after all the hard work they have done in 2 years ago when they have started applying for this job to become the receptionist, office worker, personal trainer, instructor and lifeguard.
I will always be coming in everyday just to make sure that all the children in school will need to be on the straight line to stay with their teachers and staffs at all times.
The customers will find it very difficult to walk past through the gates and I hope they will have a wonderful swimming sessions as their PE lessons.
I'm very impressed with the staffs because they have been creating a new list of classes timetable after Christmas and it is a great opportunity for the customers to try out different types of exercises this year.
I would like to say that this place needs to be more organised because there are many people have been complaining that some of the reception staff have not been replying to them when they have made a complaint about the gym and swimming.
I must say if the reception are very busy then I suggest everyone to use a self service because it is much easier for them to sign in instead of waiting in the queue for so long and choosing the best options of classes.
Gym 10/10 💪🏼💪🏼
Swimming 10/10 🏊♀️🏊♀️
Classes 10/10 🤼♂️🤼♂️
B. I. &. O.
Love this place. Lots of studio classes to keep me motivated. Made lots of new friends who share the same goal.
r. b.
Excellent facility's. The staff are always friendly and greet everyone with a smile. Staff are always extremely helpful and go out of their way to help you and make you feel at ease. Me and my family love coming to sparkhill gym, the variety of classes( especially the ladies only) are great.
T. B.
Lovely place. Went there for the mother and baby swim session the people at reception were lovely considering it was the holidays and they were rushed off their feet.
Only down fall would be that the pool water wasn't warm enough so my little was getting rather cold. If they fix that it would be perfect.
C. &. J. M. P. S.
Great staff great facilities great prices also ideal to my home and business addresses so ideal very big inside very clean would defo recommend to friends and family when they reopen I will be doing a year subscription be in there pretty much everyday as love to keep fit in the gym and then take a swim afterwards so can't wait for them to be re opened 💯👌👌👌👌👌👌👌
J. S.
Nice and clean....still. Two pools. One shallow pool where kids can play, warm water, big space.
Big pool is usually very busy.
Ladies only swimming.
Big parking space at the park behind. However to get out of there is a bit of drive as the access to the parking is through one way road so must go long way to get back on very busy as usual Stratford Road.
O. O. C.
Bring the boys down swimming, they love it. The pool is well looked after. But can be busy on weekends and school holidays.
G. S.
My review and four star rating is an honest evaluation of my experiences I've had as a customer since the centre opened a few years ago. I hold full membership which includes classes, gym entry, swim, sauna and steam rooms. The centre is a busy hub of the community and serves locals as well as primary schools. It has 3 disabled bays at the front and a free car park at the rear of the building which is free to use (situated in Sparkhill park).
Inside the building, there are two machines which you can use to book lessons although I prefer to use the online system or to call in prior. You can book at the desk in advance although as classes are busy, you may be declined. The centre operates a ticket system which must be shown to instructors. This is a must as some classes are busier than others. Busiest classes includes ladies with Jan (cycling & pump), Amina (Tabata and abs), Kate (Pump and now spin), Richard and Chanelle's yoga classes, Bilal's body conditioning and Mahdi's spin and Saturday morning bootcamp.
Members have been asked what classes they'd like to see in the centre. This is a positive indication they are taking on customer feedback. I asked for more morning classes during weekdays (6.30am)and feel the centre should have longer opening hours on the weekend.
One star has been removed due to the ladies facilities. The ladies sessions are heaving and due to local needs and demands, the centre opened a women's only gym upstairs as well as a dry sauna within the lady's corridor. You can only access the sauna and steam rooms if you hold full membership or pay on the day. The staff are now checking regularly to ensure customers are not using facilities they haven't paid for and this is only fair. The ladies swim sessions, again, are very popular. They hold four slots of one hour sessions on Tuesdays and Thursdays but this still leads to busy periods. There is also a class on Friday mornings. Unfortunately, the ladies area was poorly designed. With a total of 5 showers downstairs for ladies to access there is often high tension amongst customers. The centre could close the males showering facilities from the outside in order for the ladies to use to resolve this issue. The pool now has dedicated lanes for ladies who can swim to swim... and so those who just want to thrash about can do so... on the sides. I think the centre need to ensure facilities are cleaned more often with toilet paper replaced regularly.
Reception staff are generally pleasant including Shak, Taniya, Zaheen and Fatima. Other gym staff are friendly including Sonia, Alan and Becky.
The classes are high intensity and definitely worth the membership fee. Bilal is a fun taskmaster and makes you earn your evening supper (protein shake). Amina is very encouraging and her high energy makes you feel great afterwards. Mahdi is fantastic at making you work all your different muscle groups. His Saturday bootcamp is very popular as he motivates you to challenge yourself each week in a gentle, motivating manner.
I have also had PT sessions with Mahdi and found him to be encouraging, supportive and he listened to my individual goals. He tailored my workout plan and I felt he really understood my targets. He is professional, approachable and his positive demeanour is very much appreciated. His recent participation in raising money for Cancer Research UK (Nightshine marathon walk) with other members of the centre was a great thing and Sparkhill pool & fitness should be proud of him!
In order to gain five stars, management need to ensure facilities are always kept clean and reconsider the ladies showering facilities downstairs during the ladies only swim sessions.
S. A.
Brand new building.
The swimming pool is well maintained as are the changing rooms. Plenty of staff around if you need anything.
Prices for membership are competitive.
The swimming accessories are very expensive, bring your own!
N. K.
The gym is walking distance for me and the opening times are convenient. I was offered a free personal training taster session which was helpful from the hench asian instructor. (Can't remember his name). Sick guy though. I rate this gym, the other female instructor was sound too. One thing though they didn't let me bring my bag into the gym.
M.
I have been coming to this gym since opening and i am quite impressed with the quality of equiptment and gym classes. Initially there were issues with disruption to classes and lack of consultation with members. But i have to commend the new gym manager Mahdi who is fantastic and has turned around the gym and classes. Mahdi is very engaging with members and listens to concerns and actions these as practically possible. Moreover Mahdi has consistently maintained very good standards during his spin and boot camp classes. In regards to PT's i would recommend Bilal alongside Mahdi who have helped transform my perfomance with real tangible gains, through their insight in nutrition and excerice regimes👍
C. T.
Great facility. I have been using the gym for the last three weeks and I have to say the gym staff have been fantastic. I asked for some advice on how I could reduce my body fat and she gave me a detailed response, even better I got a free 121 session. The PTs also helped me to deadlift... Now I’m really feeling the vibe to deadlift heavier. I definitely recommend the centre.
I. B.
Nice and clean place. Warm pool water and staffs a great, but lifeguard don't stop unpaying customers from going in Sauna and Steam room. Hence always busy in there. Everything else is all good
U. A.
The men's gym lacks alot of equipments for exercise just like there is no inclined or declined bench press, there is no rowing machine. The pool, spa & suana has time restrictions so makes its use so much limited. Services at reception are slow.
M. G.
This is Nice place to swim and do fitness i like the sauna everything is very clean. And also the swimminglifequards are always observing the little kids when swimming. Its a safe place to let your kids go swimming. Only negative is the high price of 29.99 a month for full membership.
A. K.
I have been a member since opening. A few teething problems at the start, to be expected. But the team have listened and improved along the way. The team there is very friendly and always willing to help. I have recently increased my exercise classes, Madhi and Bilal really know their stuff, work you hard, but very enjoyable classes.
i. e.
I have Been a member for almost 2 years at the gym .sparkhill Gym has such a community feel. The fitness manager Mahdi has been very supportive and came up with some great ideas to help us raise money for cancer research. Kate, jan and Mahdi run fantastic classes, they are constantly pushing you out of your comfort zone. Credits to Mahdi for always listening and doing his best , so nice to see someone young who is so dedicated and knowledgeable in what they do and has everyones best interest. Well done sparkhill Gym.
S. A.
Nice fitness centre. Gym is a bit small but there's some nice equipment. Has large studio hall for classes and a large swimming pool with sauna & steam room.
A. A.
little brother enjoys his swimming lessons here, shame they aren't longer. really good amount of women only swimming sessions, but there's always a really long queue and if you don't get there early enough you might not even get to swim. pools are decent size.
M. A.
I have been using sparkhill pool for my children’s lessons and myself. Victoria has been very helpful on all occasions. When swimming days get messed up due to children progressing etc, other associates despite trying usually fail to set up the days and times I am after. Go Victoria!
S. H.
Recently joined, staff are lovely, gym is very clean cant fault it good prices too
J. R.
Nice clean place but when it comes to safeguarding for kids swimming time, the adults specially men who go swimming are not out quick enough for kids time. So url witness while very small children attending the main inside pool at their recommended time the men are still coming out the water. No security or safeguarding is put into place. Have complant but looks like gone in deaf ears. As parents who take the children swimming around 4ish or before adults time , just keep ur eyes open during that time.
W.
Great pool, with lane swimming. Has the option of a kids pool too which amazing to bring the kids to. Personally I have a gym membership which covers any time access to gym, sauna and steam rooms and two swimming pools.
A. K.
It's okay. Most of the times I go to the gym half of the machines are taken. They honestly should have made the gym area bigger. It's only 3 stars because of the swimming pool area.
N. M.
The pool/gym/changing rooms, basically most of the facilities are always clean and tidy. I say most instead of all because of the nasty asian women who dont bother adhering to the rules make mess and walk around in muddy shoes in the pool changing areas. The gym has alot of machines to use enough for everyone so you dont have to wait to use a certain machine because there will be about 10 there already!
They could improve by giving more sessions for ladies only as there is not enough swimming and gym time dedicated to women only. An hour a day for swimming and an hour for gym for a £29.99 membership fee a month is just stupid!
Anywho my baby and toddler love swimming here with me in the teaching pool. Very safe with wide steps leading into the pool for ease. Ladies sessions are not too busy but ok depending on what time you go
w. k.
Nice new facilities, as long as they maintain them, it should be good for a few years. It's not a David Lloyds but it's not David Lloyds prices either. For £30 a month you get access to the pool, sauna, steam room, gym and unlimited classes. Young kids are included in the membership so worthwhile just to take the kids swimming.
F. K.
I had a years membership at premium fitness. Which was full off steroided up Asians qued up for the weights. Then I found this gym which is clean and has brand new 2019 model machines, even has a tv on each machine.
T. T.
The free weights area can be improved, opening up this section and not suffocating everyone in this one small area, very claustrophobic.
A investment in more dumbbells, more squat racks, more ab machines, (the gym/lifestyle fitness - Trident has a good layout of machines but they took the sauna and steam out and people like me are now looking for something better) there is so much space available in the centre.
Make this improvement, this is what people are looking for, this can be the best gym with everything under one roof.
Apart from that a excellent swimming, sauna and steam room facility!
Make a Separate mens only slot for the use of steam, sauna swimming, majority of the customers i have seen are Muslim.
Stop getting the management to walk around like police officers and staring at you like criminals, the life guards at the top are enough watching.
timetables can be improved a lot my head gets dizzy looking at it.
P. Y.
What can I say about this place
In one word
🎉AWESOME!!! 🎉
l. e.
Excellent classes!!! Great coach!!!very nice and friendly staff..
The building is nice and clean..
The only problem come from some customers who don't respect the rules..
Apart from that I would definitely recommend this place!!
Z. M.
Beautiful clean building, lots of classes to choose which ones you like. Two swimming pools and a gym. Only down sides are the sauna and steam room, should have had its own seperate area rather than in the pool area. And the changing area by the pools needed to be alot bigger. Not nearly enough showers (why are'nt there any communal showers along side cubical showers?). Who ever designed this space needs to re-design it.
A. A.
Need to be more organised and when some one makes a complaint they should reply and keep pool and changing room properly cleaned
Z. M.
Lovely staff and a variety of classes for mixed and women only. Maybe need to expand and build another room for the classes
J. S.
Loving the ladies only classes. Clean and has so much to offer us ladies.
S.
Great place for swimming and gym. Perfect sized teaching pool for children and parents together as a family and for the very popular women's only times.
M. T.
Very shiny new pool... Possibly. Oddly there is no viewing gallery for the pool so as a spectator waiting for my children to swim I had to wait in the cafe, a very comfy cafe though so not all bad.
A.
Because it's big, it isn't as busy. It has a gym and (2 main) pools. Staff are caring and very helpful. The gym is for ages 11 and above. They also do swimming lessons.
S. A.
The pool is very nice. Facilities are good. Dome staff members are very nice n helpfull but some are extremely opposite. For teaching staff it's very good as a few of them are very very good.
M. A.
Very clean. Helpful staff but they need to open earlier in the morning and close late at night. Need any support make sure to ask for Mo islam. Very Helpful made joining the centre easy and quick.
A. A.
Great facilities but our locker wouldn't open and took over half an hour to get it open and my son wouldn't use the shower because the door lock was broken
S. L.
Very nice ladies gym they have made the most out of the space used. Lovely friendly staff. Clean gym. Would reccomend going there.
t. k.
Always welcoming, staff are always helpful and on-hand to help.
Parking can be an issue
g. a.
Had tour. Gym looks very good with all latest equipment also have exercise and yoga classes available but the swimming pool is smaller than it used to be, I think the old 1 was bigger and deeper.
z. g.
The gym staff are amazing and always helpful. They clean the gym well and are always willing to give free diet and training advice.
T. A.
Great place but organisation can be better In terms of queue guidelines. Some people just walk into the queue infront of you because they're with family. Not acceptable. They should be waiting like everyone else!
A. E.
The pool was nice and clean but due to a lack of staff, we couldn't have a normal swimming session, it needed to be lanes so they wouldn't let my little brother in?
a. z.
Nice pool...clean facilities and offer a range of sessions for kids and women only..staff sometimes a bit uninterested and even if you have a membership card you have to wait in the que while they talk to people
L. h.
Love it! Cardio Blast with the amazing Selena she will put you through your paces Best cardio workout ever. All the classes are A***
F. A.
Swimming pool size is good and staff are nice but the space itself for changing is quite packed. Had to wait ages to get a locker.
H. B.
Staff are dedicated and helpful. Pool is clean and everything is well organised
N. k.
Very good upgrade, nice showers, spacious changing rooms , pool is nice.....have not tried the classes but seems like a good selection
Only let down is lack of parking
I. E. G.
Very nice good customer service
R. Q.
Nice new building, however too many foreigners and overcrowded have to wait in a queue for ages and traffic and parking is a nightmare, but it's good for the locals, I would advise others to have a shower before visiting the leisure centre as the area is known for poor hygiene, I personally wouldn't use the swimming pool just in case someone urinated in it, but for civilised locals it looks great from the outside.
M. N.
Very busy. Staff informative.
K. M.
Great community swimming pool and gym. Good parking. Nice staff. Very busy at all times
_. H.
A gym , a sauna , swimming pools , a cafe , what's not to love? This place is a sanctuary of fitness to help you to get where you want to in life ( in terms of fitness) . Great place , highly recommended.
R.
Not the best gym, to be honest in terms of the crowd and the staff. The classes are pretty lame too. Would rather recommend The Gym Group.
S. S.
Swimming only I can talk about busy at there 1st opening clean helpful front desk.
But you know when it's just no a 5str visit
M. A.
I remember the old building but they have done a grand job in revamping, it's just what the area needed, the building is clean and the swimming pool is just right... Well done
U. M.
Its new and interesting.and now women have spared gym🤩🤩
j. c.
Great pool for swimming. I've been many times and always had a great experience
S. M.
I like the newly built Swimming pool. Good to have it in the area I live
L.
Awesome nice big pool.
You can dive and Jump in your allowed
p. p.
Great place to go for a swim or gym along with sauna facilities.
F. K.
I had a years membership at premium fitness. Which was full off steroided up Asians qued up for the weights. Then I found this gym which is clean and has brand new 2019 model machines, even has a tv on each machine.
M. H.
Nice clean pool for teaching and also for having fun with the family
j. h.
center is good but staff dont answer phoen and customer service is not great
M. C.
Very nice and clean place
Nice staff all happy friendly and cheerful.recomended
W. A.
Excellent facilities and staff. I use the swimming pool, sauna and steam room 3 times per week.
Z. A.
Very Hygienic Place 5 Stars Rated Been There Quite Alot And Made Sure That They Had Every Thing I Needed A 1.8m Pool And A Clean And Active Gym!
r. x.
Friendly service and clean facility
i. a.
i been to this place it really good and the swim teachers are always helpful to children and when i went there i went to set three to set 1
L. N.
Managed very poorly as there are inconsistencies amongst staff and the 'rules' they have. However the facilities are great.
K. A.
Too pricy. Birmingham City Council needs to drop the prices a little. Plus the membership packages are very limited. You cant just join the gym without sauna and joint the sauna without gym.
M. A. G.
Pool and staff is too good but its extra busy not available normall mostly hours sold not suits to my need
W.
Local place gym is great staff is freindly just need to work on overall hygeine of swimming area
k. a.
Very good place for hijabi girls; separated gyms and ladies only times for swimming
S. C.
Not bad, bigger gym but pool no longer allow diving.
F. L.
It's a new fitness facility. Definitely an upgrade and very lush! In the pricey end but worth it.
y. T.
Enjoyed the bhangra and yoga class my first time. Clean centre and friendly staff and members.
W. M.
I just drove past this place I'm sure it's fine to use if your comfortable in the area
W. K.
Excellent way that they have given back to the community as under 16's go free swimming and their member ship grants you everything they have.
O. K.
Highly professional place to workout with good peace of mind
h. a.
Friendly staff, brilliant equipment... too bad it's closed due to lockdown
N. A.
Very big and new swimming pool, has a lot of slots for women only.
S. B.
Excellent facilities brilliant kids pool, staff friendly and helpful
M. A.
They have great swimming pools for kids under 7 year olds
M. J.
Good gym facility. Pool is crowded at times
A. I.
I enjoyed a lot sweetie the sauna the steam room and swimming pools is great place to visit
j. c.
Great pool for swimming. I've been many times and always had a great experience
S. A. K.
I joined this gym recently and was totally surprised at how much was on offer. Great gym and worth joining!
j. k.
Very good gym but ladies timing is not good on firday . Need to change that
A. M.
Nice clean facilities with friendly staff. Parking available at rear at building that is shared with park.
H. K.
Lovely pool with sauna and steam room and littlw kids pool too.
W. Y.
Lovely pool but nowhere near enough women only sessions.
L.
Awesome nice big pool.
You can dive and Jump in your allowed
S. M.
I like the newly built Swimming pool. Good to have it in the area I live
R. B.
Nice new facilities, everything is clean and the staff are accommodating and friendly
C. C.
A nice good clean centre, at reasonable prices. lack of individual changing rooms.
S. G.
Absolutely fab. My family love it here x
M. H.
Nice clean pool for teaching and also for having fun with the family
H. A.
Prices are high rest very good.
I. H.
There are all available equipment for gym , cardio, swimming pool and other important gym facility
Z. A.
It's good, for weight loss, no good for serious Weightlifting, only 1 squat rack so be ready to Q.
A. A.
It's a brand new pool and gym very good
R. B.
lovely place. lovely staff. good facilities. very good customer service
U. M.
Its new and interesting.and now women have spared gym🤩🤩
M. s. H.
Nice swimming pool but very busy
S. Z.
There are not many facilities for leasure card users here, which is quite disappointing.
M. F.
A very nice place where you can go to do exercise and celebrate Birthdays
p. p.
Great place to go for a swim or gym along with sauna facilities.
B. A.
Modern, freind staff and the Gym @ £20pm can't go wrong
S. K.
Very good facilities here and it's very modern too!
j. h.
center is good but staff dont answer phoen and customer service is not great
J. J.
Lovely place to go for a swim would definitely recommend !
a. i.
The facilities are good but sometimes it get over-crowded.
a. n.
Very Good facilities membership with classes are worth going to.
G. B.
Swimming lessons are great here for ladies only
A. R.
Really good pool. Great training for kids
A. M.
It was very nice I like it
s. p.
Fantastic facilities. I love the pool.
G. K.
Very good
C. G.
Lovely pool, great water aerobics.
Z. J.
Nice but the lady gym small
M. J.
Swimming coaches are great. Reception staff are a nightmare
A. A.
Reasonable gym. Not too busy during the day.
A. R.
Very nice place for swimming for children and adults.
R. S.
Very friendly staff and I would recommend you trying aqua.
s. m.
Great facilities, wifi connection poor
I. U. H.
You can find a decebt swimming pool here :)
F. K. L.
Ok ish place, don't feel safe tho
M. T.
Great and helpful staff, clean and well maintained building.
K. F.
Cool place.
Clean and good facilities
S. C.
A great new place for fitness and a brand-new swimming pool
S. M.
Good fitness gym and good pool facilities
R. A.
The gym is small but compact.
Z. X.
Fun for the family. Need to look at better packages
W. A.
Very Neat & Clean. And friendly staff
R. K.
Great clean facility for all of the family
M. J.
Clean GYM and excellent and helpful staff
M.
Very complicated timetable. Gym facilities (equipments) are very limited.
S. S.
Great place for adults n kids for swimming
R. A.
Close to my home my daughter went there for swimming lessons
M. C. C.
Busy when you need to change clotes... Dirty in the shower...
S. D.
Clean, committed staff, modern facilities.
T. A.
it is a good gym with nice people
S. M.
Its amazing place for lessons. Teachers are amazing
S. A.
I enjoy the ladies group classes
A. A.
Nice pool gym is good too
t. a.
I rate the swimming pool 5 stars
H. A.
polite staff and good costumer service
J. R. J. R.
Have not used it yet just got a membership
T. S. F. o. L.
I love going to this pool for swimming especially
J. J.
Very busy can hardly get in most tyms
s. s.
Nice my kids love to go there
S. S.
Very modern and lot of facilities
Z. S.
The scenery here is so beautiful!
A. K.
Nice clean place and friendly staff
A. U.
Good facilities, great people
A. N.
At 6.30am this place is an oasis of calm
S.
Didn't use facilities
F. M.
Back in the gym all new and clean
A. H.
Good
. ع. ا. (. t. k. y. P.
It is very nice and Clean
H. M. B.
Great place for all ages
s. a.
Amazing
R. b.
Safe place for women .
ا. ا. 1.
This club is good
S. I.
Very nice
M. M.
Great place,afternoons are great
h.
Very good
S. S.
New clean an good parking
R. Y.
Very good
E. A.
Clean and safe place
a. a.
Great place for swimming and gym
S. A.
Nice clean facilities
a. r. m.
Perfect place to chill.
M. N.
Good clean facilities
I. A.
Good local fitness centre
H. A.
Perfect place to swim !
F. I.
Looks nice and friendly
S. J.
Nice modern sports centre.
M. W.
Nice, new and clean
S. K.
Nice and clean.
I.
Needs attention to cleniness
R. E.
Great place to swim
M. Z. B.
Very Small and very time Limited
S. P. &. F. C. C.
Great facility 😁
A. x.
Awesome fitness center
S. N.
Love it!
A. C.
Great swimming pool
A. A.
Excellent
A. h.
Loved it
A. N.
Excellent
R. B.
Kids love this place
H. A.
Just about does the job
M. H.
Kids friendly
A. A.
Nice and warm
M. N.
Has everything needed
H. S.
Excellent
K. M.
Very very nice
A. H. G.
Nice and clean
S. S.
Greay
C. C.
Nice
S. M.
Worth the money!
s. d.
swimming
N. K.
Brill
Z. R.
good facility
M. I.
I love it there
A. A.
Good
T. s.
Great place to train
T. F.
Wow!!!!! Amazing centre!
J. H.
Love This Gym
U. A. R.
Lovely, modern
S. l.
Nice for kids
S. S.
Good place
k. k.
😁 excellent
B. A.
Decent place.
m. k.
🤔🤔🤔🤔🤔🤔😁
s. i.
Bloody great
I. Z.
Over crowded
H. y. (.
Great place
k. m.
Good place
A. H.
Nice place
T. L.
Good size with the exercise area studio mirrored room.havent used the swimming pool yet but will do in the future.nice staff coaches,good equipments for the Gym room. I like it there but was hard work on my aged body .well worth it since it helped me to sleep better in the evening after workout.
l. m.
(Translated) Nice place whit pool and sauna i recommend whit love
(Original)
Nice place whit pool and sauna i recomand whit love
F. Q.
(Translated) Unpleasant and uninformed attention counter. Do they put the worst there? Unfriendly .... the facilities well. Very good pools and activities. Always full!
(Original)
Mostrador de atención desagradables y desinformados. Ponen allí a los peores? Antipáticos ....las instalaciones bien. Muy bien las piscinas y las actividades. Siempre lleno!
R. V.
(Translated) It is worth visiting and having fun at the same time
(Original)
Merita sa vizitati si sa va distrati in acelasi timp
t. c.
(Translated) A location for and for health
(Original)
O locație de și pt sănătate
f. a.
(Translated) Awsom experience👍.
(Original)
Awsom experience👍.
r. s.
(Translated) Perdect
(Original)
Perdect
s. T.
s. F.
s. a.
I. G.
S. P.
E. Y.
N. K.
H. D.
a. r.
C. g.
N. m.
N. B.
F. v.
s. a.
I.