Reviews of Kentish Town Sports Centre. (Sports Complex) in London (London).

Kentish Town Sports Centre

443 Reviews

210 Comments

Sports Complex

Leisure centre

Grafton Rd, London NW5 3DU, United Kingdom

Description

Information of Kentish Town Sports Centre, Sports Complex in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Kentish Town Sports Centre

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Kentish Town Sports Centre

i. b.

Love the swimming pool, a bit crowded around 6:30 pm on weekdays but it's to be expected. People are very friendly and respectful and the staff polite and welcoming (unlike many other sport centers). The only reason I'm giving 4 starts is the changing room which is a bit dirty and doesn't look looked after at all. The showers are very spacious and comfortable but a bit rusty, this is something that should definitely be improved. Overall is a nice environment and I will definitely become a regular!

J. H.

I've been a member for a few years and generally it's a great, bright, well-equipped centre, with friendly staff in a beautiful building. I enjoy the fact that I can use the gym, swim and book classes, as well as use other Better gyms in the area. The facilities I use are usually in good condition (I don't swim often but the pool's been fine when I've used it), sure the odd machine might break occasionally but it's usually repaired by my next visit. I go early in the morning when it's quiet so cleanliness is fine, but there have been instances where I've been later on in the day and the gym's been a bit of a mess and the showers could have done with a once over. That said, the staff are always attentive and helpful if I've ever reported a problem. I've used another gym in the area and while it was cheaper it didn't have the same facilities and was a bit dank. Personally I have no problem with the women only hours, the times (Sunday 4-6pm) don't affect me and if it's something that's been requested I commend the gym for providing the option

n. a.

I feel so lucky to have this gym as my local! Unlike some cold, sterile gyms I've been to in the past, this place has sense of community about it. All of the staff are a delight and the exercise classes never feel intimidating to attend - there's always a real mix of types of people / a big age range and everyone is friendly to one another. Such a clean and lovely pool too....

V. F.

The swimming pool has just 3 lines and each of them had 5 swimmers (which is quite a lot) To use lockers you need to have coins.. who does use cash in 2022? The changing room also isn't good, there were no drier, no washing gel, etc..

J. S.

I swam in the Willes pool yesterday. Haven’t been there since school in the 70’s so it was really nice to see the pool again. It’s a super building. Staff are extremely friendly and helpful. But… the pool, showers and changing rooms are just too grubby! There’s a layer of grime around the pool, just above the water line and the shower I used wasn’t clean. There’s a lot of hair lying around in the ladies changing rooms and no sign of anyone doing any sweeping or cleaning. Maybe this is due to staff shortages but I’m not sure I’ll be rushing to go back. I’m disappointed.

M. A.

Very good gym with great floor space and studios for doing other things. Its a little questionable how camden thinks its boujee and adds additional prices to include this gym in your membership, because whilst it is a fully inclusive gym its not exclusive. That said, the option of having access to multiple better gyms in the area should you desire the membership means you will be able to go to very good environments where equipment, swimming and studios are available in abundance and your lack of options is hardly an issue.

A. N.

Very friendly and helpful staff. The lane swimming pool cool and clean, perfect for a hot day. Good showers. Good quality trunks for sale, mine cost £25 for a pair of speedos. Other swimmers are generally quite friendly. It was an all together good experience, though mainly focused on fitness rather than fun swimming in the lane pool.

D. B.

Lovely reception area. Helpful, friendly staff. Great clean changing area. Lovely HOT private showers. Lovely pool. Easily accessible by public transport. What's not to like. Love it

A. A.

A sports centre filled with all facilities and includes a swimming pool. What I like about this place the most Is the workout studio which is big and equipped With full size mirrors. This is my regular go to gym. And Chris does one of the best box fits classes On Sundays. Highly recommended for all beginners An intermediate alike. The only thing that needs working is really the toilets and the facilities. There, but they are constantly trying to make them better. It's still better than Swiss cottage in my opinion.

A. P.

Love how organised the one way system is for swimming. It's great to be back in the pool! Only three, but wide, lanes for swimming, and they work soooo much better than the original five lanes! You must book in advance (seven days prior) to get a one hour slot, and the morning slots go within minutes, so set yourself a reminder! If you're not fussed about a set time to go swimming, you might be able to find available slots on the same day.

S. L.

I went there for a swim last week for the first time and everything went smoothly. The area is clean and the swimming pool is beautiful.

E. M.

Not bad but could definitely do with more gym equipment. The one in Swiss cottage is far better equipped.

D. P.

Good equipment and facilities. Pools are clean and well cared for. Plenty of space. Covid secure and appropriate precautions taken. Good that you can book your slots on line at 10-min intervals so you avoid the on-the-hour rush at some other places. It's a beautiful building, and retains it's original exterior features.

s. s.

I have been coming here for so long - friendly and helpful staff, clean and bright, wonderful pools and gym. The studio hosts a multitude of classes in a large airy naturally lit space. So lucky to have this Camden council run sports centre!

j. e.

Beautiful old building. I used the gym where the kit was more up to date than my East LDN Better gym, and quiet at 7am. I also did a pilates class with Arvin, who was a fun and engaging teacher.

S. S.

Lots of equipment are missing or out of order. No proper air conditioning, sometimes it’s way too hot to workout. I feel that for £60 they should have proper air conditioning and working equipment. Otherwise it’s alright

F. D.

Really enjoyed using the Gym the staff are excellent and the gym is super clean!

M. R. (. F.

I’m actually impressed with Better. Coming from Manchester, where my old gym was on the “community center” vibe, I must say this swimming pool has very good facilities! Ample and looked after changing rooms & showers. Friendly staff. Extremely expensive price though - save £15 when mention a member + no joining fee during whole January & July. Thanks for reading, Miguel Ramos Artime

A. M.

Pool clean. Covid setup works well, change and leave bags etc at poolside, one way system when finished and leaving. Staff helpful. Will come again

S. C.

This is a gem in the heart of Camden. The staff are warm and friendly. The facilities are great and the building is beautiful. A valuable part of the community.

M.

After reading the reviews online, some really off putting, I decided to give it a chance anyway and I’m glad I did. I was more than impressed when I turned up this morning around 10am. The staff were all friendly and the facilities are great. What I loved the most was the diverse collection of individuals all working towards a goal, and engaging in a friendly manner. I am trying to get into shape and a lady I’ve never met congratulated me on doing 21 lengths without stopping. Little things like that make you want to keep going. The pools are are great and gym equipment is great too. For the price you get more than your money’s worth. Thanks Kentish Town :)

C. M.

Kentish town sports center has a lovely pool. I enjoyed the gym and hope to attend classes as they have been highly recommended. The staff are informative, the facilities are modern. The changing get messy quickly but the staff are always around to clean up when they can

N. L.

The gym itself is great, the facilities are good, clean. I wish I had more good things to say, however the customer service leaves a lot to be desired... that's living London for you. I make it a point to never leave a review unless it's 5 stars but for £51/month I expect for someone to at least answer the phone!

S. C.

Would like to thank everyone for the way the Social Distancing has been done. The staff have been extremely helpful. I was a bit apprehensive coming back to swim, but I can say I feel safe entering the Pool and have enjoyed being back.

M. P.

Pool fab. Staff great. Wish they would get a karcher and steam clean the showers..and invest in some proper showerheads

K. M.

Top notch pool, the facilities are a bit on the older side however they do the job. The staff is extremely nice too!

A. W.

Excellent swimming for me, as I've had a Bad Stroke and I could swim in Grafton pool, it was Fantastic and Lovely staff, Daura and Ellie, they where so Friendly to me as well.... I hope I go there very soon !!

E. M.

Fine 30m swimming pool with a proper deep end. Changing areas are pretty good. I'm curious where the 25m pool is located in the building. Extremely close to kentish town high street which is handy.

L. J. O. G.

The facility is an overall excellent place for exercising, open, friendly and dedicated for purposes. I am happy with the service. I've been attending from the staff. I was per recommendation of Physiotherapy sessions. The available activities ticked all boxes of enjoyable and satisfaction I greatly enjoy Circuits, Boxfit classes,? They're simply awesome! They're feel-good activities to keep fit while boosting confidence, but also to befriend and socialise with new people and that's what makes a great environment to achieve any goals for users at all level. I am grateful, thank you for that.

S. S.

Good gym. The staff are very polite and the gym is clean - if too cold and cleaned with chemicals - and there is cross fit equipment. Shame about the chlorine in the pools - it would be great if the lane pool could have minimal legal chlorine and other non-chemical filters, so that we asthmatics could swim too. Generally good atmosphere and one very good yoga class, although the yoga hall is a bit cold and lit too brightly.

C. C.

Its a nice pool (30.5m long apparently) and is a good temperature for an active swim (not too warm), but the bottom is a bit dirty. Showers were a bit feeble, but otherwise the sports centre was in good condition and the other facilities seemed pretty good so will have to go back and try out a few more parts of it!

J. D.

The facilities themselves are nice, though no sauna or spa. However there is a large black man with no name badge (just "customer service advisor") who is very disrespectful, calling me a liar and treating me as a criminal for no reason as I just try to pay for a swim. He needs an attitude adjustment to match his name tag. Other than that I've actually had very pleasant experiences with the staff here, they are very professional.

L. S. l.

Great center swimming and gym very clean and the staff are really helpful ..

S. V.

Probably has the best indoor pool I know of, I come here to swim on my lunch break every day, it's got all the mod cons, the staff are friendly, the pool is always a really nice temperature, and the almost panoramic roof of the pool makes you think you are swimming outside, great architecture.

S. C.

So good to be able to swim again. They're doing very well despite all the restrictions. It's a lovely pool and staff always friendly and helpful.

C.

Great place to swim and Gym though have to agree with another reviewer, there is no need to have the music so loud in the bike exercise area (Personal trainer with taped music) far too loud and unnecessary. Swim: Heavy beat music too loud on swimming exercise club that is best negated, check program, many complain about this. Do they really have to shout in such a small area? They close down two swimming lanes for this small group, one lane would be sufficient. Otherwise, excellent facilities, friendly and well presented staff, clean gym, shower and changing areas. Has to be one of the best small gyms / centres and I have attended a few.

M. K.

Solid gym facilities but quite expensive for a gym goer as they don’t do a gym membership, only swim and gym for £50 a month. Also not great opening hours, as someone who works weekends having the gym close at 6pm on Saturday and Sunday. Only being able to use the gym for 5 days a week, especially for this price, makes it not great value for money.

P. V.

Great place if you are into swimming. 3 pool - one large 30.5 meters with 5 lanes, one 25 meter only 0.9 m deep and one small. The gym has good variety of equipment and it doesn’t get too crowded since they only accept locals for members.

N. H.

Great gum facilities, not too over crowded during the morning sessions. Good variety of equipment. Very helpful and friendly staff.

J. V. D. W.

I love this gym. It can get soooooo hot in there though but it helps with weight loss lol. The pool is awesome. I have no issues with the staff. They’re friendly. Men’s locker rooms can be dirty, especially the 3 toilet cubicles. More cleaning more often in there would solve this.

J. M. P.

They really need to improve on personal service. Staff are very distant, don't really want to work and just having social with their colleagues. The toilets need to be cleaned more often in particular in swimming area.

n. m.

I love the classes and the friendly atmosphere- the staff are great too. And I really like how inclusive it is for people like me (I have multiple long term health conditions). It has allowed me to keep building up my strength and fitness despite regular setbacks. I’ve made lots of new friends too.

M. W.

First of all I would give this Gym 5 stars because of one staff member 'Mickey' who is without doubt exceptional at his job and if we were staying in KT longer I would have signed up for membership! Unfortunately after ringing twice tonight to check if i could pay-as-you go with cash to use the gym ("yes you can") I was told no and turned away by perhaps not the most customer friendly receptionist I've ever met. Bit of a sour taste of an experience as I just wanted to use their good gym!

C. H.

Fab for a neighbourhood, community gym! The equipment is all new and very plentiful. There's tons of space to work out, and the amount of treadmills means you never have to wait. Also loads of classes if you're interested in that. Thursday's women's only is something I never new I needed in a gym, but I think it's amazing to have that.

R. J.

Lovely swimming pool - lots of natural light

I. M.

Very nice sport centre. It seemed reasonably clean and not too busy. The changing rooms have showers, lockers, hair dryers and plenty of mirrors. All the comfort we needed!

M. D. P.

Great sports centre has a lot to do there. Doesn’t have a sauna or steam. Has a several pools though. 3 in total. Changing rooms and showers I don’t use as they are quite dirty. Was a used nappy left and was there for whole time I was at the gym and the showers were filthy with hair etc..

M. T.

Great place for a swim, one problem there isn't many showers to use.

C. H.

Renovated public bath house from 1903 with 4 modern swimming pools & a large gym. The opening times are long, so that people can go there before and/or after work. It is less full during working hours. The largest pool is the most visually appealing due to the high ceiling. It also has an unusual length of 31,5 meters. The most beautiful part is the outside though, which is of red bricks covered in some places with red ornamentation and golden lettering

R. J.

Offers decent facilities including a swimming pool. Gym section is well equipped. Classes are fun. Only pain point are the lockers, which require 20p to lock each time.

d. m.

Join this sports center if you like yoga! There are several classes every week. The teachers and the students are wonderful. Mats and blocks are provided. The people who work on the front desk are very friendly and efficient.

F. D.

Great experience always helpful lovely staff have absolutely nothing bad to say about it

D. C.

Always warm and welcoming. A fantastic bunch of staff and eccentric, mature clientele. The best 30.3 pool this side of Camden with excellent changing room facilities.

P. S.

Great machines and ample space - seldom overcrowded. Pleasant staff and friendly fellow gymers. Rare to find a gym + pool combo like this within zone 2.

P. T.

Pros -Great staff. Particularly good experiences with the membership team and the personal trainer -Personal training session free of extra charge -Well equipped other than machines -Seems to be kept fairly clean Cons -Mostly just one of a particular machine in the gym. Particularly dismal with the (incline) leg press. Always a person doing a half hour session on the incline leg press and a bunch of pensioners lining up to lift 10kg on the regular leg press for long periods of time. If you get to use any of these you've won the lottery . -Air conditioning is also abysmal. I feel like I'm breathing in very little oxygen. Nauseating at times and a huge relief to step outside and get fresh air. As a side note the busy times guide at google is just plain false and deceiving. Went for a 7am session expecting very little people but it was about as busy as it's ever been.

C. T.

Good sized gym and helpful staff. The male changing for the pool could do with a deep clean but overall the facility is good.

g. u.

Great for lane swimming. The changes room are clean, however on a good few occasions the toilets have been a little gross

R. D.

Great gym where you go in and do ya stuff at your leisure, no hassle, good people and staff and enough options for the size of the gym, the only downside is I don’t think it is practicing equality when they kick men out at 6pm on a Thursday, this is an outdated practice of looney left wing discrimination against men

A. G. (.

Great swimming pools at a good temperature with great prices and good exercise equipment. It's generally a good experience however parking around there is a nightmare so you may want to take public transport.

s. r.

Excellent swimming pool-the type of facilities this country is short of.

M. B.

Love the place. I just provided feedback via their 360 form. in future copy the message to a clip board or auto-populate so I dont have to write the same thing twice. Summary of my review: I bought a Christmas present for one of the staff because he is amazing!

M. R. P.

Staffs are friendly and gives advice. Some girls in the reception need improvement on customer service. Floors and toilets are not clean all the time and toilets smells so bad.

M. A.

Wonderful pool. Well kept and managed. Beautiful refurb too.

C. A.

The best place to swim very friendly staff and always there to help :) Would recoomned All those people saying its bad they are probarly Fibs or robots ignore them

c. p.

Good facilities. I book classes online in advance, which is very easy. The swimming pool is a nice size and there are plenty of classes or lanes for swimming

S. C.

I love swimming in the main pool here & the fitness classes are great. Especially group cycle, rebounding, total body conditioning & circuits.

A. O.

Good gym and pool. Clean and has a nice atmosphere. Very, very busy at peak times though!

B. B.

Great Gym some membership issues... Swimming pools are amazing but perhaps a bit cold for kids.

J. G.

3 pools, a bit expensive for what it is, good moments with kids during the week, very busy at weekend . But... Timetables on websites not updated in time, try to call the pool office and you have no ones answering. It happened twice to me. A bit annoying isn't it?

C. S.

Last week I used the swimming facilities. The changing rooms were clean and receptionist staff were helpful and friendly.

K. G.

So great to be back well done to the staff for making it clean safe and a pleasure to return.

D. L.

Not too bad after the recent renovation to the weights area. Hygiene, music level, staff friendliness, customers, and equipment are all pretty good.

G. B.

The best lane swimming pool, after having a very poor experience at two of the other better pools I now appreciate Kentish Town even more.

T. R.

A really really good gym

S. F.

Staff are nice and welcoming. The gym and pools are clean and very well maintained.

M. R.

You can have all the necessary things in here. Well maintained during this time.

J. L.

Probably the best of the global centres I use.Sometimes the showers don’t all work. The costume dryer is currently broken.

S. M.

Great facilities, nice pools, friendly instructors and staff ... One of the better BETTER gyms I must say! 😉

N. R.

Friendly and helpful staff good facilities though would be good if changing rooms were cleaned more frequently as by afternoon they are quite dirty.

S. D.

Great pools and gym but changing area is a maze! Showers have improved recently but are still questionable...

S. L.

Good equipment. Beautiful pool. Pool not always perfectly clean and receptionist not always bothered.

M. B.

Patrick is a God. Apart from that people are friendly and helpful, location is convenient, classes are fun, equipment is good quality and the building is beautiful!

M. B.

Great sport centre in the area. Pools are fantastic. Friendly people working there. Definitely recommended

A. P.

Awesome swimming pool! Proper 25m lanes with good deepness on both sides (you don't have to scratch the floor with your stroke)

E. s.

Great pool and pretty quiet in the mornings, super friendly staff as well

o. t.

Very nice sport centre. It seemed reasonably clean and not too busy

P. G.

Reception staff are the best I have ever come across. Remarkable customer centric individuals, you won't find better.

M. P.

Good pool - 30m. Haven't seen it too busy for a decent lane swim

m. s.

Connor at membership desk was fantastic today sorted out my issue above and beyond. Great facilities too

M. T.

A lovely centre, with all COVID measures in place. Went for a great swim there!

T. P.

Amazing pools and awesome gym with lots of natural light and high end equipment!

J. H.

Nice building on the outside. On the inside I personally found the pool a bit claustrophobic, it's quite a low ceiling, but I guess that's just the constraints of the building.

A. M.

Love the pool and found the staff really helpful - very different to the Wimbledon Better Leisure pool

N.

The staff are friendly and helpful.

A. A.

Good swimming teaching for kids

S. G.

Swimming pool is fun, and the lessons are good

P. L.

Always a positive experience when I go, the staff are so polite, the facilities are great and the equipment is constantly updated.

S. B.

Have good swimming and a brilliant gym and it's nice and clean but sometime it's too busy

I. M.

Clean, well equiped and situated in the historic Prince of Wales Road baths. Best of all affordable!

S. R. S.

Nice sports centre with gym and a big swimming pool. Perfect for my double session training

K. A.

I don’t know why people complaining Excellent service by Deena the receptionist lady thank you for your great service keep it up, honestly one of best service

A. L.

Good place to workout and friendly staff. But still there is more room to improve.

R. B.

Pleasant environment, friendly staff at reception, easy access to variety of classes.

A. B.

Expensive but very modern and clean. The pre-work swim hours can be busy

C. D.

Still one of the best pools in London even if the management can be frustrating!

N. A.

Big space friendly staff excellent location for Family after work out or swimming .

T. P.

The small pool is good for babies. Good baby changing facilities as well

I. L. N.

Very clean and professional environment. Great classes, very nice equipment, great fun!

E. M.

Good option for sports including swimming!

V. S.

No security checks. In and out as you like. Not a wise idea with so many children there.

J. C.

Really nice pool and changing facilities. Helpful staff.

L. E.

Absolutely love the natural light in the pool area. Amazing building

A. A.

Bit small but has 2 great pools and a gym..

R. W.

Good place for a swim when it's not too busy.

G. V.

Great kiddie pool. Family change area great when you have two little ones.

P. N.

Excellent range of classes. Very helpful and friendly staff at reception.

m. o.

Lovely pool... really enjoying swimming there

N. T.

Fantastic place to let off steam, gently start the day, kick start your week or just chill.

M. M.

Great place to workout. Best time is between 1pm and 4pm

B. M.

Great for swimming (if you get in before the schools) and workouts.

A. A.

Very big leisure centre. Has all the facilities for work out.

N. N.

Nice, clean modern sports facilities and good health advice with Rebalance

A. H.

Gym is OK when not busy but over priced

M. F.

My favourite pool in London and LOVELY staff :-)

D. V.

Nice facilities, poor staff and low level of health and safety.

J. C.

Great pool and heated pool for kids and babies.

C. M.

Has it's flaws but compare it to other pools I think it's great.

J. R.

Very polite and friendly staff

L. H.

First time going there, such a nice place and will come more often

I. K.

The staff are so good

L. B.

Restored Victorian pool. Friendly staff. Underfloor heating.

C. K.

my favourite place to swim indoors in London, by a country mile

j. j. t.

Nice place.. They just need to clean better the showers

M. S.

Really relaxed environment with good music in the gym

B. M.

It has a beautiful swimming pool.

M. K.

Brilliant pools, nice staff, beautiful building

L. C.

Great beautiful sport centre Lots of classes good teachers

B. S.

Excellent

L. H.

Nice friendly place caters for all ages

K. O. (.

I'm always here in the mornings or after peek lunchtime and it's been great.

y. v.

Very nice and clean. Children friendly

J. R.

Nice pool, reasonably clean, expensive.

E. F.

The swimming pools are always very clean!

P. K.

been going here 7 years, all good :)

E. B.

great gym and kids swim

S. W.

Always friendly and professional willing to help!

A. C.

Flexibilty class good proactive work out

D. A.

Good gym, well priced.

T. h. M.

Really good..nice and tidy ..I'm lazy to go.

D.

Lovely staff and beautiful pool

J. K.

Happy staff and a very clean venue

J. C.

Generally staff are friendly and welcoming to all

B. W.

Great swimming pool and sports centre

S. T.

Small weights section which is busy most nights.

P. E.

Excellent lap pool!

G. G.

Great yoga classes!

J. d. B.

My daughter loves to swing here.

P. D.

Nowhere to view swimmers. Showers dirty.

M. Y.

Good swimming lessons for kids

m. l.

Very good

G. C.

Good classes great staff

N. A.

Good

D. S.

Excellent swimming pool.

R. V.

Great kids pool

S. F.

Very clean premises and friendly employees

R. A.

Because miriam is awesome

N. B.

Very good facilities here.

D. A.

Great kids soft play

P. G.

Love the 30m pool.

A. P.

Feel good

t. c.

Staff were not very helpful

P. P.

great place to work out

f. l.

excellent sports centre.

C. H.

Great place for families

A. S.

Very good facilities

D. g. t.

Good place to swim

B. F.

great equipment and classes

H. L.

Excellent sports centre

l. b.

So much on offer

V. M.

Great swimming pool

M. Y.

Amazing swimming pools

P. B.

Great fantastic

a. a.

value for money!

L. C.

Keep fit centre

a. s.

Amazing space

I. P.

Nice place

D. V. T.

I like this place

P. L.

Retro swimming

L. S.

(Translated) A very productive place. Super open in these strange times, I recommend it (Original) Bardzo dajne miejsce Super ze otwarte w tych dziwnych czasach polecam

I. W.

(Translated) Swimming pool approx (Original) Basen ok

h. m.

М. П.

(Translated) good gym (Original) неплохой спортзал

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P. W.

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