Reviews of Marks and Spencer. (Supermarket) in Maidstone (Kent).
Marks and Spencer
Sittingbourne Rd, Maidstone ME14 3EN, United Kingdom
Description
Information of Marks and Spencer, Supermarket in Maidstone (Kent)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Marks and Spencer
Sunday
10:30am–4:30pm
Monday
8am–9pm
Tuesday
8am–9pm
Wednesday
8am–9pm
Thursday
8am–9pm
Friday
8am–9pm
Saturday
8am–9pm
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Reviews of Marks and Spencer
D. S.
Excellent shop, better than Waitrose (by a long way) except with Tesco prices.
There are some ridiculous products (£40 half bottle of "special" gin!l) but easily avoided. Also few and far between.
Their vegan range is awesome, also.
E. H.
A very well thought out shop. Lovely Café, large food shop with ample amounts of clothes and shoes. Definitely one of my most regular places I visit. Highly recommend.
A. A.
Food partition is well organised, staff are professional way away from others.
Cakes are fresh and tasty.
I think I will keep shopping there on a daily basis.
B. M.
Today I visited the store for some school uniform. The lady that served me at the till, Tess, was very helpful and had a lovely smiley face that cheered me up 😊
K. H.
Store is well laid out, modern, clean and spacious however the range of items available from clothes to food is very limited. Parking is fine although no designated pedestrian area for walking safely to and from your car.
S. H.
Generally dissatisfied with the service in the restaurant. There were not enough staff on duty, there were trays of used plates strewn around the tables which isn't what you expect from M&S.
R. S.
Michelle was so polite and helpful during my clothes shopping. Thank you so much. You are an asset to M&S team.
O.
Very nice new large modern store complete with a nice M&S Café on the first floor and a relatively big foodhall on the ground floor.
W.
Nice new store, customer café is quite well designed. A true relaxing environment.
K. A.
This is the best Marks and Spencer I have ever been to! The food hall is amazing, lots of products that I have never seen before. There are little trolleys for children, self service tills, shop and scan tills and normal tills. There is a large car park and upstairs there is a cafe and toilets. The home section is a bit small but apart from that it's perfect! The staff were all lovely and smiley as well.
W. H.
Great variety of food. Very clean. Polite staff
D. T.
Excellent store, staff always helpful. Only problem - who designed the car park!! No walkway back to car, have to dodge the cars, and the entrance has fast traffic coming in while you have to pull across them to get out in the car and also dodge pedestrians. M&S please have the entrance at the other end and put in a walkway through the carpark
g. b.
I was looking for a beauty product & a very friendly staff member, Sharon, saw me looking around upstairs, asked if I needed any help & when I told her what I wanted she stopped what she was doing, kindly took me downstairs, helped me with my beauty purchase & self-service payment till. Excellent, smiley service!
G. J.
Very good store. Went here yesterday for the first time. Modern, clean and spacious allowing for social distancing.
Free car parking as well with no charges.
However, the food section is the busiest part of the store and is far too cramped.
May be reduce the womenswear section by half and increase the food section. Clothing on ground floor not that busy and does not appeal to either myself or my mother.
There are two floors here but didn't visit the home section. Fab store.
PS for M and S management. Closing one of the two high street stores was a good idea as this store is much better.
I would suggest though may be running a community bus to those that would like to visit the store but cannot as no car.
It needs to be accessible to all people really as the closure of one of the two Maidstone town centre stores means people relying on foot or public transport can't access this store !
The way forward for full line M and S stores.
But feedback make the food sections much bigger.
P. G.
This is a lovely store and my husband and I often go there at 8am on Saturday mornings for a small breakfast. This afternoon (Monday) we decided to visit for a Birthday tea using our voucher. Sadly at 2.45 pm they had run out of scones and cream. Couldn't they have restocked from the shop ??? So, no birthday tea, really disappointed.
A. T.
Well this is M&S what more can you say the store and food store are exceptional as only M&S can be
J. G.
This is a lovely new airy store with good amount of parking. The staff were very friendly and welcoming asking what we thought of the store. Social distancing was good, we only had to queue for the cafe. This is one of the best M&S stores locally and one that I will visit again because it's local and has good amount of parking.
j. b.
Shop is very good but the car park is an accident waiting to happen. No pedestrian way to get safely to the store. Crossing the road from the main car park has no crossing marked, cars come round the roundabout at speed to slam on brakes to let shoppers cross! Very bad planning!
R. D.
Visited on a Tuesday afternoon, at 2.30ish. Large car park for this large store. Yes there are the usual M&S clothing departments and a Food Store and cafe. However there were no household items which was a surprise. Staff were welcoming and helpful. Hope the store is successful as it is in a good position. (One gripe though...bought a pack of Aberdeen Angus burgers...had them tonight...too many grissly bits!!!!...will not buy them again, from any store.) UPDATE: We needed to pass this store this afternoon 9/9/20...and I mentioned to one of the staff about my disappointment with the Angus Burgers. She said how sorry to know I had that experience and allowed me to take another pack of burgers (not Angus!!). EXCELLENT CUSTOMER SERVICE.
A. A.
Medium size foodhall with usual M&S goodies. Two floors of clothing etc adjacent. Free parking and plenty of it. Just out of Maidstone so avoiding usual and expanding traffic chaos. Nice store with pleasant staff.
P. F.
Great place for a coffee. Food hall could be bigger and has less of a selection than others. Great choice of clothing for all
A. B.
A great new store built near the M20 junction 7. The store itself is split over two floors (lift available at the back of the store) with womenswear and food in the ground floor and menswear, children and the cafe upstairs.
The store is quite spacious with plenty of room to move around. Ample free parking too.
C. H.
This M&S is simply the best. Especially 1 of the Store Managers, Warren. He came to my aid just before Christmas when I was finding it difficult to choose a gift for my husband. Although he was busy restocking, Warren did multi task and spent time helping me. Which I am very happy for as my husband is delighted with the choice of gift.
A Huge THANK YOU Warren. Happy New Year to ALL the Staff. 🙂
E. T.
Awesome shop
J. L.
A truly modern Marks & Spencer's, easily reached from the M20 J7, it feels like a real treat as you walk inside. Plenty of space to browse the stylish aisles. The cafeteria is lush, a relaxed space to sit and chat. The food market provides a wide choice and the fresh veg area was very impressive. I'm looking forward to my next visit, a bonus is the large Next store within walking distance on Eclipse Park.
F. W.
So much easier using this one than the town, all staff are always excellent and so much more in stock. Great new place with everything needed.
S. B.
We shopped close to closing time so it was quiet. Staff were helpful and we didn't feel rushed into leaving. Having said that we were the last and only customers and the doors were closed as we left!
C. H.
Great service from the staff at the checkout thank you
E.
Good choice of clothes helpful staff and nice clean bright store free parking well lit.
Food store staff went above and beyond to help us
A. A.
I really enjoyed coming here had a cappuccino and lunch and my son had a free lunch as it was for half term! I also met with 1 of my friends there with her kids, 1 thing I'd say I couldn't hear my friend very well as it was noisy and echoed around!
C. D.
The new store with its massive car park is a welcome addition to the shopping facilities in Maidstone. The food hall has an extensive range of produce and prepared meals etc. There is a sense of space in the main part of the store. However, only three stars are awarded as the clothing in the men's department is so drab and unattractive. This has been the situation for years now with M&S. Does the company really wish to survive? I wonder. Complaints and adverse criticism are like water off a duck's back.
L. M.
Lovely store! Always find what I want and the food in the restaurant and the service is great! Always enjoy my visits 😊
N. H.
great products & service as you would want
S. 9.
Nice new store and very convenient location. Not too big so you have to hunt for things.
A. S.
As of March 2021, both food hall and clothing section was open. Very busy and obviously popular. Staff very polite and Covid restrictions seemed to be adhered to. Food hall very popular.
D. S.
Nice new flagship store with lots of room and very friendly and helpful staff
A. H.
Great size car park, easy parking
Food Hall very impressive great stock and availability.
Clothing section massive range. Shop standard high staff very helpful.
M. M.
Just had some food in the Maidstone Eclipse cafe today the 8th Oct. Great service considering how busy it was (lunchtime). They work hard and hold you back until a table comes free. Excellent friendly service.
S. A.
Really nice and large store.
Clothes, food and restaurant in one place.
They still did not have some of the clothes we were looking for even though it's a larger store. But it all looks really nice.
R. P.
Nice shop, very crowded with people not adhering to social distancing
j. b.
Within walking distance of home, so almost my corner shop. Has a good range , not crowded ( when I go )
E. E.
Medium sized store with good selection of clothing homeward and shoes. Dining facility currently closed. Plenty of parking outside.
D. M.
Not as I had envisaged. Hoped for more made without range than the highstreet store. Doubt if I'll visit this store again
R. K.
Big marks that was in the way home, dropped in to grab something for tea & chocolate trifle.
L. F. (.
It was nice here. A bit different from the layout at other M&S stores but still OK. Top floor closed for clothing.
T. F.
Lovely shop. Lovely staff. Simply a great experience!
C. B.
What a super new store. Feels uncluttered and spacious. Lovely well-mannered chap in the café, serving the tables.
J. M.
Great that we have a out of town M & S....no scan & shop...could have made the food section larger as can get very busy at peak times...had the chance to do this as this when the design the shop...
A. M.
Very nice shop and helpful staff.
P. B. (.
Good food, well stocked good value.
F. C.
Beautiful store with a wonderful food hall. Delightful shopping experience. Great, friendly staff too.
J. F.
omg this place is amazing.lots of parking spaces.i went clothes shopping for some ladies jeans,fantastic selection .This store is better than bluewater/lakeside and closer to home.i would highly recommend it .
G. H.
Great location, big store packed with the usual M&S goodies. Easy parking and easily accessible
j. r.
Well spaced out good additions to keep you safe. Would have been 5 stars if the cafe had the same spacing.
P. T.
Expensive but excellent quality so why not have a treat once in a while! when I was a kid was always M&S for pants, vests and socks Lol
M. C.
Great shop and the staff are really friendly. It has good parking, the cafe is upstairs and is reasonably large, there is a bakery, a gluten free section and the usual M&S fare, it doesn't have a rotisserie though. The men, women and children's sections are laid out well.
S. M.
Very nice shop and range of products.
R. T.
nice.nrw store, but I felt the clothes were a bit dated. Nice cafe and lots of parking.
J. B.
Food was delicious. Fish finger sandwich looked lovely almost wish I had that over my ham and cheese toasty and cheese scone! However my cheese scone and toasty were incredibly nice. The fresh raspberry lemonade was a real treat. Would 100% eat here again, highly recommend.
M. A.
Love M&S. The food is just great, love the bread, love the coats and jackets, underwear is great . I just love the new shop, loads of room to move , just great
J. H.
Newly opened store. When l got my trolley the sales assistant kindly cleaned it for me. Got what l needed very quickly. Val and Sharon were very friendly and welcoming.
J. j.
It was ok,but seemed like a bit of an elitist place,where people spend more on products they could buy elsewhere and spend less..
S. W.
Very spacious shop and has everything you need. Lovely coffee and cake in café.
D. M.
Lovely shop, big and airy, clean.....huge range of foods.
P. L.
Good selection, larger store. Easy parking and open late
N. D.
Great store. 3 tethered 43kW POLAR chargers with 2 connectors each, available here.
p. s.
Great place to shop, large car park. Plenty of variaty to choose from
J. S.
Just disappointed they didn't have the snow globe gin ...otherwise good guality
A. T.
Lovely staff who go that extra mile to help and a food hall with all the goodies 😊
C. W.
It's M and S , it serves food what mores to say ? Tends to be a lot too many people in groups ...
L. P.
Lovely clothing section. Vegan section small but rest great.
I. P.
Best M&S for miles around. Great food hall. Pleasure to shop there.
J. W.
Busy this afternoon but good food as usual.
S. E.
You can't enter through the food hall, but must go through the main store entrance and zig-zag queue inside. Though too many people are in the food hall. So what's the point of distanced queueing outside?
L. S.
Big new store and car park,excellent cafe and good views from the cafe.
L. P.
Nice new store easy to find most items clear and easy to browse plenty of space to achieve social distancing
J. W.
Great new shop. Really safe, not too crowded for a Friday.
D. L.
Bit busy but everyone wearing masks and keeping their distance where possible
S. H.
Good selection of products. Car parking good. Very busy!
J. G.
Lovely shop. Less choice than I expected but worth a visit
M. M.
Good quality as always
D. C.
Great new store love the fact its just off of the M20
F. A.
Large car park, good spaces between cars and very close to the shop.
a. r.
Good quality items, friendly staff always helpful
P. B.
Very clean and bright and lots of space , some of the prices seemed a bit high .
K. D.
Good shopping experience with plenty of choices for fresh foods.....
K. S.
Love it so nice to shop with plenty of space to move about.
A. H.
Very pleasant shop going the extra mile during the current situation
G. D.
Love, love, love the garlic bread from the bakery
I. B.
Very nice products but VERY VERY expensive!!!!!
J. J.
Still a cold store to shop in
J. N.
Very spacious and well laid out. Lots of parking spaces.
N. J.
Open Till Late, Big Car Park... A large variety of stuff to buy!
J. M.
Clean, tidy, well stocked, helpful staff. Hiid Civid procedures in place.
S. H.
Not just any food M&S food
H. I. R.
Great,helpful staff good social distancing would highly recommend This M&S.
L. G.
The most beautiful place to shop - true retail therapy
k. e.
Not just a shop. It's an m&s shop. Sorry very nice.
L. C.
Wonderful store plenty of parking space
M. T. E.
Great new marks and Spencer lots of parking a great staff.
R. L.
Clean modern store with cafe, clothes, and food shopping.
T. D.
An excellent new M&S, well worth many visits.
C. S.
parking easy shopping easy
R. S. T. V.
Excellent store and car park
T. E. M.
You have to visit this new MS or you will certainly miss out on the sales. Go get some.
K. W.
It's huge. Staff really helpful. Will visit again.
K. S.
Wouldn’t recommend going during the weekend! Very popular
L. K.
Lovely spacious high end store
B. D.
Fully stocked and safe
K. A.
Great food
M.
Nice looking store, friendly staff
T. H.
Lovely store
M. S.
Not to busy yet
M. W.
Always m&s
C. C.
great location and great food in the cafe
L. H.
Love this shop good selection
J. F.
Lovely bright and airy shop
s. I.
Helpful but disappointed with the choice of night wear
P. &. N. T.
Very pleased to have a big M&S in Maidstone.
C. M.
Good food, great staff
m. w.
Nice store near home . 👍
J. T.
New and shiny store,foodhall is great
T. L.
Nice and airy, great selection
S. B.
Everything there and easy to park.
L. U.
One of my favorite places
j. v.
Mens department could be a bit bigger.
N. S.
Great modern store
M. S.
Reassuringly expensive
I. R.
First visit very impressive
s. p.
Modern out of town shop.
L. E.
Always service with a smile
A. H.
Great layout and choice
D. R.
Not as good as we thought
J. K.
Everything in one place and out of town
C. K.
Great store
J. S.
Great shop
r. r.
Light and airy
p. w.
Large and new.
A. F.
e. w.
M. L.
A. K.
N. M.