Reviews of National Tyres and Autocare - a Halfords company. (Tire Shop) in Reading (Berkshire).
National Tyres and Autocare - a Halfords company
196 Basingstoke Rd, Reading RG2 0HE, United Kingdom
Description
Information of National Tyres and Autocare - a Halfords company, Tire shop in Reading (Berkshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of National Tyres and Autocare - a Halfords company
Sunday
Closed
Monday
8:30AM–6PM
Tuesday
8:30AM–6PM
Wednesday
8:30AM–6PM
Thursday
8:30AM–6PM
Friday
8:30AM–6PM
Saturday
8:30AM–5PM
Popular times
Reviews of National Tyres and Autocare - a Halfords company
A. R. M. (.
I have needed them twice and they have solved the problem quickly and economically, always in a professional way, the last time I had a tire replaced by cutting a glass and it was covered by the warranty, I was ready to pay 90pounds, but only I had to sign and 1 hour later it was ready. I recommend them very professional and the manager always seeks to help and the best solution
D. C.
The team was extremely patient and helpful all throughout my visit at the garage today. My Peugeot had some faults that couldn't be fixed unfortunately and failed the MOT, unless taken to a the dealership or a make specialist but regardless I can't thank the team enough for the help and service provided while I was there.
Will definitely come back in the future. 👍
J. L.
Such a great service and Mark in particular has been brilliant. Thank you so much, you really went above and beyond.
S. M.
Very quick and efficient service, friendly and considerate staff could it credit too. I went in for a brake rotor replacement without appointment as it was urgent. They advised me well. Also, could kindly fit me in and finished the job in under 2 hours. Will use them again.
N. C.
Helped me resolve a locking wheel nut issue through their connections and got me back on the road in the same day as the puncture and wheel nut issue. Good and helpful people.
a. f.
Nice friendly helpful people, let down by call centre. Have used several times.
S.
James and the team are fantastic and always very welcoming. I've been a customer for a few years mainly for tyres/tracking. I've had an issue with a bleeding valve for a while but delayed popping in due to lock down. Yesterday I thought I would pop in on the off chance someone could take a look at it for me. James sorted the problem within minutes which was very much appreciated. I would highly recommend this branch.
M. R.
I gave this company an incorrect review. I apologies for this. The review was meant for another company. I used the mobile service for National Tyres and Autocare recently and found them and their operator to be extremely helpful. I will use them again and recommended them without reservation.
R. G.
Booked a time slot, tyres ready and fitted in a good time. Friendly staff with clean waiting room.
J. C.
It's been a while since I've used National but I was quite impressed with the price and service. Dan was knowledgeable and sensible with appraisal of a damage tyre. He and the team were very quick and as he'd advised me on the phone to come to them later in the day, I didn't wait around at all. Their pricing is a little obtuse but still better than most.
G. C.
As advertised. Tyre pressure inductor wasn't calibrated & one tyre out of four was low-pressure. Easy fix, but ideally shouldn't happen.
n. h.
Dropped in as 2 front tyres were losing air. The problem was quickly identified and fixed. During the whole experience, I spoke to about 5 different employees. Every one was polite, articulate, explained everything and I was charged a fair price. You can't ask for more, thanks
S. L. A.
I got pretty fed up with them. I came in to change a worn brake pad ard 2.10 pm. Was told they should be free by 3.40. As it will take an hour n half, I decided I might as well go get some grocery nearby but not before leaving my number with them. Came back ard 345, was told brake worn thus need new one ( obviously! I just had MOT done and already knew abt it and had informed them abt needing a change). Brake pads for my car are not available in the garage, they need to order parts from another company. I was told it will take another hour. Fine. Decided to do some light walking ard the industrial area. Phone call came in an hour later stating got the disc but wrong pads arrived, they need to call another company. However, parts won't arrive until tomorrow. Asked if I can drive car home was told not possible as they have taken ( brake) apart. I asked for a courtesy car , no such thing, the manager can't afford to drop me either as he claimed he has no car. As it's already nearing 6pm on a drizzling winter's evening, I was told brusquely to take a bus into Reading with my bags of groceries (I did not leave in Reading btw). Decided I'll get an Uber. Not much help at all from them and lacking communication with me meant time was wasted. Could have contacted via hp much earlier about parts but didn't. Won't bother heading there again in the future.
P. C. b. P. L.
Important part of the local area, has a walking system in place in the store. The till always seem to mess when I go to pay when busy.
L. S.
Excellent friendly and polite service. Just back from having my exhaust checked (there was a small leak in one of the joints) which these lovely people fixed for me at no charge. They are always welcoming, courteous and helpful. Highly recommended.
K. B.
Visited to have my wheels aligned recently and was delighted with the level of customer service experienced. There staff were polite, and acted with a degree of integrity. They explained that the wheels we slightly out of line and recommended adjusting to save uneven wear and tear on my tyres.
Many thanks, from one very satisfied customer.
D. S.
It’s a Friday afternoon, I’m flying out on business in the morning and my wife’s car starts to make a noise from the front brakes.
I visit two empty-looking tyre+brake specialists who tell me they can’t book me in until next week. I suspect they just want to knock off early.
Then I arrive at National Tyres - it’s busy, but Karl agrees to give the car a visual inspection. He senses my concern, listens to my story, sees the child seats in the back and tells me not to worry. He will get the car on the ramp as soon as he can.
A short while later, he tells me that the offending obstruction has been removed and the car is safe. Best of all - there’s no charge. All he wants is a box of donuts for his team.
Well, sugar is poison Karl, so let me write your team a review instead ;-)
They have ‘Focus on the Customer’ stuck to the wall in this branch. You see that stuff all the time, but rarely get to experience it for real.
D. C.
Quick and efficient work very helpful
S.
Had 2 rear tyres changed, before an MOT booked somewhere else where it was discovered a wheel nut was missing on one wheel.
Informed the company of this but no response.
D. “. K.
Second visit to change my tyres, and every time I have received amazing service.
s. j.
Lovely team, very helpful
s. s.
Great service from calling to discuss my problem to collecting my car at the end.
The guy on the phone was very friendly and a pleasure to talk to.
When I took the car in I asked them if they could check my tyres as I am due to take it away on saturday and it was going to be a long journey. They did it straight away and were very thorough. I was warned it was going to be a bit of a wait which was fine as I was popping to Morrisons anyway.
When I got back and picked it up i was expecting a bit of a bill (I didnt actually know how much the work was going to cost and I didnt think to ask as I was only concerned with getting it done for my trip) but got a pleasant shock when they told me then had given me a discount.
Being a 15 year old car I was expecting a few other problems to arise or to be ripped off with extra work that isnt actually needed but none of this happened.
Will definitely be back.
C. B.
Went to get puncture fixed and ended up needing 4 new tyres but service was briiliant and quick and they tried as much as possible to lessen the pain of having to pay for 4 tyres!! Would highly recommend - even though Barry didn't dance! Wouldn't go anywhere else for tyres. Thank you
B. C.
Fantastic first time experience. Excellent friendly service from Daniel today. Enquired about repairing a tyre, Scott immediately took the car in and repaired it and safety checked. Gave forwarding advice about tyre care, highly recommend and will return!
T. O.
Absolutely fantastic service and product. Was delivered early (which was great). Chris very helpful when we realised we had forgotten bolts. Can only highly recommend.
s. w.
Very helpful and polite staff sorted out my mot just want to thank you.
P. H.
Cant fault this place one bit, so helpful and reasonable prices. A good friendly feel, now our regular garage!
D. G.
Bought Michelin Primacy HP (online) and got fitted Michelin Primacy 3, (not the garage fault but website) still very good value for money. The alignment failed at 1st attempt(don´t know the reasons) but they have very professionally repeated for me a few miles later. Very professional approach and good value.
j. p.
I fitted one of tyres today with National and they did an amazing job. They were so quick it hardly took anytime to change my tyre. I have visited Kwik Fit before to fit tyres and they are really slow to replace the tyre and very bad experience at Kwik Fit. I would specifically thank Jim/ James just forgot the name and sorry for that, he was exceptionally very good, spontaneous and lovely customer service. Thanks. Will definitely recommend national tyres Reading branch.
J. W.
Dropped in late afternoon and still managed to get tyres and brakes checked and replaced. Also not sure if it was on purpose, but they left my car nice and warm on a cold evening for my wife and newborn when we picked it up 😁
J. B.
Good fast service,very polite. Went needing two tyres urgently due to damage. Had a child with me who was getting board & before he could even start moaning. The staff had turned on the t.v & put some ace movies on. Very polite & always cheaper than Kwick Twits.
D. S.
Only called in for a puncture repair but felt the staff would go that extra mile to help the customers
J. R.
Great staff, prompt and very reliable
P. R.
These guys know what they're doing. My experience had always been good.
g.
Friendly guy served me called Dave. Changed a flat tyre, fitted a new valve, and and put on the new tyre within 10 minutes. Also pumped up my spare tyre without asking and did a safety check on the car. Charged no labour costs.
Felt they were really honest and will now be using this as my garage in the future.
Thanks!!
Edit. Used the garage again today - this time served by Justin - equally friendly, helpful and efficient.
They guys here seem to work so hard, and it's a place that I really feel i'm getting the best deal, rather being ripped off constantly!
F. M.
Polite and attentive staff. Booked a slot for tyre change and out within the hour. Competitive prices online by them.
K. M.
Polite knowledgeable and helpful staff.
S. S.
Have used National Tyres many times always great service and very honest.
u.
Its ok ,wait is not too long and waiting room has clear viewing if you like to watch while your vehicle is repaired..also clean toilets and usual diy drinks machine available.
M. L.
Brilliant service from Dave and the team. Always extremely helpful and give good advice. Price is always fair and reasonable. Would highly recommend.
J. M.
Went in there with a punctured tyre. Fixed on the day within the hour - nice, quick and professional.
D. G.
Bought Michelin Primacy HP (online) and got fitted Michelin Primacy 3, (not the garage fault but website) still very good value for money. The alignment failed at 1st attempt(don´t know the reasons) but they have very professionally repeated for me a few miles later. Very professional approach and good value.
M. S.
I WENT IN TO MY LOCAL BRANCH FOR EXHAUST MOUNT RUBBER FOR MY RENAULT MEGANE ADVISE ME CENTRE MOUNT GONE WAITING PARTS WITH HR ALL FITTED EXCELLENT STAFF SERVICE AND MANAGER I HOPE YOU PAY THEM WELL BECAUSE PRICES WERE TOP RANGE HIGHLY RECOMMEND READING BRANCH .MARC.SHEPHERD.
M. H.
Excellent service and professional service
K. B.
Visited to have my wheels aligned recently and was delighted with the level of customer service experienced. There staff were polite, and acted with a degree of integrity. They explained that the wheels we slightly out of line and …
J. W.
Dropped in late afternoon and still managed to get tyres and brakes checked and replaced. Also not sure if it was on purpose, but they left my car nice and warm on a cold evening for my wife and newborn when we picked it up 😁
D. L.
Great service!! Friendly..and observing social distancing..Well done!
D. C.
Always spot on and genuine - fast and friendly
A. W.
Excellent service. Knowledgable staff. Recommended
A. W.
Quick, efficient service!
D. F.
I've been using National in Reading for the last few years for my tyres, they always do their best to fit you in and get you sorted! Thanks guys
T. S.
Seems like a reasonable place for tyres. Service was good. Beware of the "up sale" but most places will try that one!
D. H.
I never had any problems with this company, they allways look after my car perfectly, just had tracking done ,everything perfect staff polite ,just one small thing please can you cover the drivers seat next time ,other wise everything perfect thank you ,
Y. E.
Good job done, friendly staff, good to see you busy 👍
J. j.
Sorted a radiator problem after breaking down very near by, managed to find time the same day to fit the car in and find and fix the problem fast.
J. M.
Went in there with a punctured tyre. Fixed on the day within the hour - nice, quick and professional.
C. H.
Booked on line so that tyres where in stock and best price. Arrived at appointed time and work done quickly.
L. L.
Very Friendly and Helpful...kudos to Dave and Dan whom I have spoken to hence I have now booked my tyres to be fitted...very helpful...
I. H.
Best prices for tyres and mot. Honest and polite staff. Tip, book online first for savings and garenteed appointment.
D. S.
Very friendly happy to help great service
M. C.
Excellent service from the team there today, thanks for sorting out the two tyres on our family car.
S. J.
Prompt and polite service from the team at national tyres. Had my tyre in stock and were able to change it out straight away.
L.
Used this company for oil change, wheel balancing, new tyres and general checks. Always happy with service and prices.
P. H.
Great service - got me back on road quickly and have confidence in the work done
D. d.
Very good service I will definitely use again, thanks to Dave and his team.
S. C.
Always do a good job with friendly service. Been using them the years now for all my tyres.
P. J.
Had a puncture , turned up here and staff were friendly and very prompt. In and out in 30 minutes on a Saturday without an appointment. Saved our weekend away from being ruined. Thanks!
C.
Good guys, very friendly and they do, do a good job! but becoming very expensive with the prices, and long-ish waiting around.
L. B.
Great customer service quickly changed tyre
s.
Great guys and got the job done quickly... will use again especially for wheel tracking
H. A. L.
Quick replace my tyre before they close.Always use them to fix tyres.
D. H.
Friendly staff. Was offered advice on what needs doing on my wheel.
E. P.
Very good service, good workmanship,
helpful staff and all with favourable prices.
C. W.
Excellent service during a difficult period during lockdown
A. C.
Can not fault these guys. Outstanding service.
D. L.
Great service!! Friendly..and observing social distancing..Well done!
J. J.
Understaffed so there is a wait however service was good and mechanics were very helpful and knowledgeable.
I. I.
Did an MOT and repairs on our VW Transporter. Found the staff here to be helpful and understanding.
P. M.
Helpful staff knowing the fact they were closing soon didn't fob you off.
D. C.
Always spot on and genuine - fast and friendly
A. W.
Excellent service. Knowledgable staff. Recommended
D. E.
Great service
I. T.
Excellent service will keep going back to them.
A. B.
Guys working very helpful and done a brilliant job
I. K.
Decent prices but not the best customer service.
J. M.
Bit of a wait but really thorough and great prices
M. H.
Quite a long wait but did a good job.
D. Z.
Good customer service. Quick and easy.
L. G.
Good service, friendly staff
J. F.
Friendly fast and very good value. Well pleased.
T. T.
Great place to go. Would recommend very helpful people and very friendly
V. R.
Repaired my tyre quickly and good price.
E. A.
Very nice staff. Helpful. And professional
I. M.
Realy great guys today!
Helped me out of a fix!
Cheers Lee
G. L.
Not bad, quick fix and nice staff.
M. G.
Good garage...great customer service
L. S.
Top quality service and job
G. B.
Professional. Service very helpful polite.
M. H.
Excellent service and professional service
k. s.
Good value for money easy to book on line
K. G.
Booked online straight in fast efficient service.
A. W.
Very helpful and good value.
m. p.
Very good service knowledgeable staff
M. R.
Very helpful service on exhausts
A. W.
Quick, efficient service!
M. R.
Always do a good job and relable
p. s.
Quick no hassle service
R. L.
Quick service from friendly staff
C. S.
Competitive prices and friendly staff
S. H.
Good lads, nothing is too much problem
I. D.
Good team helpful
A. T. R. 5. B. A.
Good customer service experience
G. D.
Very good mechanics!
J. C.
Great service.
F. L.
Excellent customer service.
R. L.
Quick service from friendly staff
D. R.
Helpful and cheap highly recommend
S. P.
A helpful and honest garage
S. P.
Very fast seevice.
J. W.
Excellent service as always
J. C.
Great service.
D. S.
Helpful and quick service.
G. A.
Very friendly and very helpful
I. D.
Good team helpful
S. P.
A helpful and honest garage
D. R.
Honest service!
P. B.
Great value for money
R. Y.
Helpful staff
n. c.
Excellent service
a. s.
Just great
P. P.
Quick service.
W. E. K.
Good services
T. R.
Good service
S. M.
Friendly
J. U.
To All the staff at National Tyre Reading
I have had my vehicle MOT'd recently at National Tyre, Reading.
I was impressed at their expertise and honesty, when dealing with the repairs.
Vehicles are always an 'unknown' issue to me - and I am so reliant on mine! From a woman's point of view, they all showed me respect and patience. Thanks.
T.
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