Reviews of Trailfinders Birmingham. (Travel Agency) in Birmingham (West Midlands).

Trailfinders Birmingham

91 Reviews

65 Comments

Travel Agency

Travel agency

25-29 Temple St, Birmingham B2 5DB, United Kingdom

Description

Information of Trailfinders Birmingham, Travel Agency in Birmingham (West Midlands)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Trailfinders Birmingham

Popular times

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Reviews of Trailfinders Birmingham

M. M.

My wife and I visited this place to check our options to travel to Paris. We were treated with patience and care; although, we did not buy the tickets from them in the end. We then checked online prices, and we noticed the prices in the agency were around 20% higher than online ones. To some extent, it makes sense as staff, place and facilities costs money; however, I really did not expect this much of commission.

v. b.

I would like to say a big thank you to Laura and Rebekah. During the pandemic I had to reschedule a few times mainly because of USA borders were closed. They saved me money and gave first class customer service. I am a frequent traveller and had the best customer service ever.

A. K.

Great service provided by Ian. Booked a two week trip abroad.

K. P.

In these troubled times, when travelling anywhere is a challenge, a big thank you to the Trailfinders Team (especially Roschine) for organising our trip to Malta where we could meet up with our family for the first time in more than eighteen months. The plan came together! Superb hotel (as recommended by Trailfinders), a good flight and no lengthy waits at the airport. As is always the case, the Trailfinders staff were friendly and very professional.

M. L.

Excellently service. Sales staff in branch was really helpful and follow-up contact was made quicker than advised and expected

C. M.

Excellent service. We went in to book a holiday in the Rockies with a broad outline of what we were looking for. The representative Chris Stokes took a lot of time over finding a plan that best suited our requirements. He could not have been more helpful. The holiday we have now booked is an improvement on our original thoughts.

K. S.

We booked our recent month long trip to India through Trailfinders after visiting the Birmingham branch. We were fortunate enough to meet Katie on our first visit, and she dealt with our holiday planning from start to finish. I had a fairly clear idea of what we wanted to see and do in India, but she had lots of suggestions and was knowledgeable, flexible, and above all friendly. Our trip exceeded expectations. Thanks Trailfinders, and thanks Katie.

P. W.

Myself and my wife used Trail Finders Birmingham to book our honeymoon. From the first moment that we spoke with Katie, she was brilliant. Found us some incredible places, had a great knowledge of the places that she was selling and had some great ideas of how we could spend our time. As we got close to the honeymoon, our circumstances changed slightly and we had to completely change locations, but Katie was able to ensure that we still had the most incredible trip in the most beautiful places! Can't recommend Trail Finders, and Katie in particular highly enough! Thanks for an amazing honeymoon!

J. H.

Phil from Trailfinders is amazing! He bends over backwards to sort every thing out. Honestly you are mad if you're using any other travel agent other than trailfinders.

P. B.

Excellent customer service. I have just booked a trip to Australia, stopping in Bangkok and Koh Samui on route for a few days. The initial representative Michael was very patient and created a perfect package for me, tweaking it several times at my request, and even lowering the price as flight pricing changed. Then Orsa helped finalise the trip, and helped book the perfect seats when hearing I was very tall. I checked the pricing online and through a competitor and found TrailFinders to be very competitive. Overall I can highly recommend and will use again in the future. *** An update after completing the trip they organised. Everything ran very smoothly and the transfers they organised were excellent. One small issue with the TrailFinders representative on one of the islands sending me strange messages and then deleting them, including asking me out for drinks, in the early hours of the morning. And whilst comical for a while soon became tiresome, and can still wholeheartedly recommend the company and their services.

L. B. A.

I have used this company for longer than I care to remember! Always excellent service, never do long haul without them! Always helpful, always thorough and I always feel safer knowing I have their backing wherever I go.

R. S.

Excellent service. Phil was extremely patient with us asking all sorts of questions. We were really meant to feel that the details of our trip really matter to him. Thank you Trailfinders.

M. H.

I cannot fault Trailfinders one bit...knowledgeable, helpful, friendly staff that certainly know how to cater the trip to your needs. A big thank you to Hannah at the Birmingham branch that always helps me out when making my bookings. I will always use the Birmingham branch for all my holiday excursion needs.

T. W.

Excellent staff and service, wouldn't go anywhere else

M. E.

I recently booked a holiday to south america for next year, and Nick England was great, he listened to what i wanted and delivered it all at a great price!! He even made me a lovely cup of tea!! Ive used Trailfinders before to visit Japan, South Korea, Kuala Lumpur, Vietnam, Cambodia, Phillipines, and numerous places in Thailand and every holiday has been excellent and at very good prices too. Nick England is a credit to your Birmingham branch. Can't wait to pop in to see Nick again to book my Australia and New Zealand trip. Thanks again Nick.

D. J.

Great information and help planning a trip to visit relatives in America and Canada. Donna was very friendly and helpful. Thank you for taking the stress out of the planning for this trip.

D. D.

We have used Trailfinders in the past for long haul holidays to South Africa and the USA and found them to be excellent We are now planning a trip to India so we will see what Rebecca comes up with ☺

D. W.

Brilliant service from our travel advisor. Everything booked was better than expected. Will use again.

W. U.

best agents around... only had one bad experience out of many when someone told me over the phone it was £70 for a taxi from the rasa ria in Borneo to the airport and when i called back the price had halved!?... but seriously I've lost count of how many times these guys have been awesome (special shout out to Teresa in the Birmingham branch) and have even stayed behind after work to help me out.. Mr Gooley give your staff a pat on the back :))

l. m.

I enquired in the so called travel experts shop for the Eurostar train to Avignon. The lady said where? Can I spell it? Clearly not really travel experts if she hasn't heard of Avignon.

s. p.

Have used Trailfinders many times and will continue to do so. Always friendly, helpful and knowledgeable. Would thoroughly recommend.

T. F.

Excellent service!

R. D.

Great service with excellent options. All aspects of a trip catered for and follow iOS just prior to travel and on return.

M. B.

Best place to buy your air ticket 100%

c. h.

Excellent experience with Trailfinders Birmingham booking my honeymoon would highly recommend.

T. M.

As usual, excellent and knowledgeable service to help us book a tailormade holiday.

R. J.

Very knowledgeable and accommodating service. Sorted a great holidaycpackage for us.

J. E.

Really friendly staff, who seemed to take an interest in what we were looking for. Highly recommended.

N. T.

Great people with lots of knowledge. Really good deals to be had

T. W.

Always a pleasure to deal with travelfinders would not go anywhere else to book long distance

P. C.

Very friendly helpful staff. Can't fault the service.

d. a.

Excellent knowledge and support by the staff-all very reassuring.

S.

Excellent service provided by charming and knowledgeable staff.

N. M.

Great experiencing booking my trip with helpful and patient Lucy.

C. M.

Friendly and very helpful.

M. L.

Good information

I. S.

Dont try and go anywhere outside the Country, Stay at home.

M. S.

Very nice people and helpful

D. C.

Very knowledgeable and courteous staff.

E. D.

Love the website, very easy to navigate

D. A.

Great for tailor made long haul holidays

A. W.

Best place to book your ticket

R.

Good very helpful member of staff *****

T. P.

Really helpful and good knowledge of destinations too

D. J.

Opened my eyes to how far New Zealand is and the need for stopovers en route

G. B.

Superb service, as ever

R. S.

Great, knowledgeable, friendly service

H. H.

Very good service.

R. H.

Knowledgeable, patient, professional

G. H.

Very helpful and informative

R. “. G. F.

Excellent service!

T. O.

Excellent service!

H.

Fantastic service! Waited less than 5 mins for an appointment. Lily helped us find exactly what we were looking for - and more!

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