Reviews of Trailfinders Bournemouth. (Travel Agency) in Bournemouth (Dorset).
Trailfinders Bournemouth
65 Old Christchurch Rd, Bournemouth BH1 1EW, United Kingdom
Description
Information of Trailfinders Bournemouth, Travel Agency in Bournemouth (Dorset)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Trailfinders Bournemouth
Sunday
10am–6pm
Monday
9am–7pm
Tuesday
9am–7pm
Wednesday
9am–7pm
Thursday
9am–7pm
Friday
9am–7pm
Saturday
9am–6pm
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Reviews of Trailfinders Bournemouth
H.I have had the best service from Steve at Trailfinders Bournemouth this week. We found ourselves having to change our holiday at fairly short notice and he was brilliant. We had to request a few different options until we had the right alternative and nothing was too much trouble for him. So helpful and professional and really made a difference to us this week - thank you!! Always phoned me back when he said he would, every time, even though holiday bookings are so busy for them at this time. We thoroughly recommend Steve for any of your future holiday plans.
D. G.Organised a fantastic USA trip just as we wanted
R. M.Incredibly helpful sales assistant, will use them again.
m. h.Super helpful staff.
Very professional. Sortered my flights and travel insurance out for me.
Also gave me a local clinic address.
For my p.c.r. test before I leave.
D. J.We first used Trailfinders for a wonderful trip to Hong Kong and Australia in 2019. Simon White at the Bournemouth branch helped us create an amazing itinerary to suit our requirements and everything ran like clockwork.
We then booked another holiday, this time for Canada, specifically Vancouver and the Rockies. Again Simon guided us with his expert local knowledge. Unfortunately, this being 2020, the holiday had to be cancelled but nevertheless I would like to commend Trailfinders for their communications and professionalism in handling the whole process and promptly arranging a full refund without any fuss.
It is at times like these that you realise the benefit of booking with a reputable travel firm who you can trust - we will definitely be using Trailfinders again.
T. C.Booked a holiday through this company to climb kilimanjaro! All postponed because of covid! However their staff could not have been more helpful and professional in moving the booking to next year. Their head office on line communications have been brilliant! Looking forward to bext years holiday through them!
E. M.We booked our American road trip with trailfinders and the whole team couldn't have been more helpful. Every detail was thought about and it was great to have recommendations from people who had actually been to the places we were visiting. We dealt mainly with Simon who completely understood our needs and didn't just try to sell us anything but tailored the products, the National Park pass for example was a brilliant idea and money saver for us.
I cannot highly recommend Simon and his team enough. It was amazing customer care to have a phone call a week before flying to ensure we had everything we needed and a follow up call when we got home to make sure everything went well. You can really tell the team care about their customers and it's not just a sales job for them. Can't wait to book with them again next year 😁👍
T. P.My Travel Consultant Stephen Lock has a very good understanding of what my travel requirements are. Having booked several trips with him; a Californian dudebro adventure, Indo China hike bike and kayak trip, you will be advised on the key elements of your holiday meaning that it will be totally hassle free.
The advice and guidance on travel is pretty much spot on, for seasoned and first time travelers alike.
We were meant to be travelling to South East Asia this Easter, but due to some mysterious bug, planet earth got imprisoned were under curfew. Trailfinders were very quick in offering the various possible options, including a full refund, which is what we went for. Again, I spoke to another travel consultant, Debbie, on the phone right in the beginning of the pandemic, and they couldn't have been more helpful if they tried. We all know that the aviation and travel industry has taken a massive hit, so I was rather understanding that the money would return in due course (6 weeks). But it's nice to have that piece of mind that Trailfinders have got your back.
We rebooked to do the same trip again next year (with additional insurance and being advised on what additional caveats have arisen, given the change in climate in travel and leisure), and wouldn't have done so without knowing the high standard of service and professionalism Trailfinders provide.
L. S.A huge thank you to the team at Trailfinders Bournemouth who have now moved our honeymoon not once but twice! A special mention to Emma Lourence who has made the whole process so easy for us and taken the stress out of it. Easy to get hold of, always return calls, brilliant attention to detail and great advice. No cost to us in moving and piece of mind that our deposit is safe. Looking forward to our 2021 honeymoon and will definitely be returning to trailfinders to book future trips!
J. B.This was our first visit to T F, we wanted help planning a trip to Australia & N Z. We hit the jackpot with consultant Simon White. He was knowledgable, professional & enthusiastic having lived in both Australia & N Z so had first hand experience of places to go, beaches to visit & boat trips to take etc. All hotels, (22) flights (6) & transfers went very smoothly.
Thank you Simon for all your hard work. We have already recommended to T F to friends & family & look forward to planning our next adventure with the TF team.
John & Louise Brown
L. P.A first class travel agent! Always very knowledgeable and happy to advise! Competitive prices with an excellent service, that's why I always book my holidays through them.
D. C.Genuinely amazing people and service. Somehow they always beat going direct too. Saved me during corona virus. Would give 6 stars if I could.
T. W.Extremely professional and made working out all the itinerary of the trip easy. Very helpful with disability issues and always friendly.
A. B.A UK wide travel agents that deal in above ordinary holidays. We have had two organised through them and both have been well handled.
J.I had brilliant service from Claire. A very welcoming store with friendly staff that are always happy to help. Thank you Trailfinders.
M. S.Sadly they couldn't help me today
J. R.Great experience planning and booking a holiday. The consultant planned a great holiday for us based on our thoughts.
M. D.Friendly staff, really attentive and full of knowledge. Sadly £11k on a holiday was just over our price range for 2019.
S.Would definitely book my holiday... world class service.👍
J. V.Good package offered with friendly service at this travel agent
F. B.Very helpful staff & nice atmosphere
M. C.Very helpful and saved us money.
C. F.Really helpful staff, great service.
K. B.Very helpful. Simple booking
L. H.Very helpful staff.
B. S.The
r. i.Contact
Photos
