Reviews of TUI Holiday Superstore. (Travel Agency) in Hull (East Riding of Yorkshire).

TUI Holiday Superstore

85 Reviews

65 Comments

Travel Agency

Travel agency

Kingswood Retail Park, Unit 4 Althorp Rd, Hull HU7 3DA, United Kingdom

Description

Information of TUI Holiday Superstore, Travel Agency in Hull (East Riding of Yorkshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of TUI Holiday Superstore

Popular times

Sunday

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Reviews of TUI Holiday Superstore

L. K.

I don't always leave a lot of reviews but I just had to after the amazing service we received from Laura at TUI on Kingswood! Me and my partner recently went to the store not really knowing where we was wanting to go. Laura spent so much time with us going through all of our options, within the budget we had, and we have booked our dream holiday! 😃 Laura was very knowledgeable, very patient and so friendly. She answered all of our questions thoroughly (and we had lots!). Would really recommend anyone to ask for Laura when looking at booking their holiday, she really goes above and beyond! 5* service!! Thank you so much, Laura! Hope this review reaches you!

K. B.

Booked a holiday via Tui after seeing a fantastic deal that Alison had posted! She was amazing! Very informative, so helpful, and couldn’t do enough for us! It was clear she has great passion, knowledge and experience! Our booking experience was 5* would definitely recommend!

K. H.

I will turn 50 on Christmas Day so wanted a very special holiday where I don't have to lift a finger for once! Alison was fantastic, giving me several options within our specs and as a result, we fly out to Mauritius next Tuesday which I honestly can't wait for! The flight specs weren't the most basic either, meaning we get a very generous baggage allowance and the ability to move seats for free which we have already taken advantage of to ensure maximum space around us! Thank you so much Alison, and Tui Kingswood!!

T. F.

I don’t often book holidays via an agent in person but wanted to ask some questions so went to the store. We saw Alison and she was so helpful, she found us a great deal and answered all of my questions following our booking. Even when I was panicking about my child’s passport validity - she assured me it was fine. Thanks so much. We had a great holiday too! x

A. B.

I have used this store multiple times for currency, and holiday bookings. Alison has booked both mine and my sisters American holidays, she is a wealth of knowledge and I would recommend her to anyone. Nothing is too much trouble 5*

V. C.

Alison booked our family holiday to Greece this year, she was lovely, really knowledgeable, helpful and patient. She recommended an island and hotel based on our requirements, along with excursions that we might like. We had the best time! Wouldn't book with anyone but Alison now, an absolute credit to Tui Kingswood!

B. R.

Booked our once in a lifetime holiday to Florida at the TUI store on Kingswood. Their agent Alison gave first class service... super friendly and very knowledgeable about all things Disney, Universal and Florida in general. She made me feel so confident in TUI's service and this has made us even more excited to visit America!!!

M.

I recently booked for 10 people to travel to Disney Land Paris which as you can imagine is very stressful! But Jo f was amazing, she made the booking process so easy and seamless and was able to answer any and all questions with ease! Definitely would book with Jo again!

A. R.

Molly was great at helping us book a holiday! Sent us all the relevant information we needed to make our decision and really helped us choose! Would definitely go to her again to book another one!

r. C.

Myself and my partner booked our holiday to Mauritius for next year, we didn’t really know the area of where we wanted to go to, so Charlotte had her work cut out.. After a lot of photo browsing and humming and harring we eventually found what we were looking for.. Charlotte was very polite and helpful and went above and beyond finding out our exact needs.. A credit to the company and I hope this review gets Charlotte the recognition she deserves.. I’ve tried to write another review regarding Laura and the excellent service we had on Sunday trying to sort out our flights as they had been cancelled, Laura was very helpful and very patient with us, considering we were there a good 2 hrs, again another member of staff who went above and beyond to get us the best deal.. these two ladies really are a credit to your company..😊😊

L. F.

I have just booked a holiday to Greece with Leanne, fantastic customer service and really knowledgeable. Gave me some great advice on the area and the best options to book. 5* would defiantly recommend.

M. S.

Great Service. Charlotte in particular was really helpful, Helping us book our first holiday, answering any questions that we had. The booking as a whole was straightforward and really easy.

S. B.

After booking a last minute cruise which turned into a complete nightmare as the cabins and cruise sold out due to a major issue with call centres while our payment was left unprocessed, the local Tui staff who I was eventually transferred to went above and beyond to resolve for us and allow us to still travel as we had hoped. Thank you to Scott and Leanne for their efforts in resolving this for us over several days

J. H.

⭐️⭐️⭐️⭐️⭐️ 5 star service from Jo ( deputy manager) and Dean ! We always book our holidays through TUI Holiday Superstore & always receive a great service in store, we have always found Jo, Dean and all the staff very helpful and always help us find the best holiday & go the extra mile, nothing is ever to much trouble! We highly recommend booking your holiday with TUI at Kingswood 🙏👍

S. F.

Called in Tui superstore today looking at booking a holiday to Lanzarote. Molly our holiday advisor was soo Friendly. Knowledgeable and really spent her time finding us the perfect deal. She went through all the different dates and found the best deal from Newcastle which we probably wouldnt have found on our own. Thank you so much for your friendly expert service.

K. B.

Steph guided us in the right direct for our fantastic Mexico holiday! Best holiday and great recommendation couldn’t thank Steph enough, customer care and knowledge was amazing.

S. W.

Booked holiday today with Louise. So helpful and friendly. Sorted everything out for us and made it a great experience

H. M.

Fantastic service from Alison in the Hull Kingswood store, couldn't have done anymore for me we found our perfect family holiday and nothing was too much for Alison would definitely recommend xx

S. B.

Always book at TUI superstore Kingswood Hull, the team members are all very friendly, approachable and knowledgeable, would like to mention Leanne, she’s a superstar, always gets us a good deal, solves any problems we may encounter and has us in stitches everytime, hats off to TUI for your amazing staff

s. N.

Leanne was simply superb.. chased down the best holiday for our family! Fabulous service, deserves a huge pay rise!

w. s.

Fantastic service from Laura she went above and behold to get us a perfect holiday will definitely be back to book our next one

K. F.

Came in store was greeted by Jess she was very polite and helpful very knowledgeable ill definitely be booking with you again x

L. B.

Me and my husband cancel our holiday due to circumstances with covid,.but I rebook it with no problem,staff are very helpful, specially Jo..looking forward for our next holidays and cruises..

J. L.

Leanne and the team were absolutely brilliant. We were on the phone over so many days and they were so patient with us. many thanks guys!

a. C.

Always book with Leanne, very friendly, helpful and knowledge, wouldn't go anywhere else x

A. L.

Amazing service when booking multiple holidays over the years. Highly recommend Keeley!! Fantastic help.

S. S.

Excellent service today at TUI hull kingswood store Louise was very helpful and booked our holiday with her today would highly recommend

Z. T.

Leeane was very helpful. Found the perfect holiday for us .friendly x

S. J. B.

Got a really great last minute deal . Booked for our first family holiday with 2 children . Had a budget and they met what we needed. A 4 star half board 4 nights flights included to ibiza. Was a bit unclear on baggage allowance at first but was fine in end. wouldnt hesitate to use again

l. O.

Got emails & phone call to say our holiday/honeymoon dates had been changed. We went into shop. We were unable to take the dates they had provisionally changed us to. Massive thankyou to Ryan who went all out to find us a different holiday with all the specs we had on our original holiday. We got a better holiday/honeymoon. Very helpful understanding thank you for sorting our honeymoon stress.

D. P.

The staff where really helpful and friendly they sorted out my airport parking in no time excellent service

J. R.

Hear a few horror stories about Thomson but we've never had anything but good service and good holidays. Always go in store to get recommendations from the reps thereselves and let them know what we want. Got it more or less spot on each time at the moment. Thanks

L. S.

After trying to book a last minute deal with jet2holidays them taking nearly 2 grand off us to then tell us the hotel was unavailable so we had to wait 3/5 days for our money to go back in to our account so we could re book another holiday our last chance at finding a holiday for the limit of money we had left we rang tui kingswood who looked for some time and then said leave it with us The next morning at 9am phone call we have found you a holiday not the one we wanted but nevertheless it’s a holiday for the days we wanted thank you tui kingswood Arrived her at Malibu Park Tenerife and it’s pretty good we did upgrade our room the next day only due to the long walk to the pool with our young grandson but apart from that all is good so far we have a couple of days left but THANK YOU TUI kingswood hull The ladies who dealt with us was brilliant and couldn’t ask for anything better great staff and great people deffo booking again with you and deffo recommending your service and shop to others ( 5star from us ) so far lol

K. K.

5 star all the way and very compassionate store that helped with a tricky problem. Thanks to all concerned and an email to the head office will follow. Kris Kiel

K. M.

Sadly we had to change our holiday to next year but came into store at kingswood hull today took about 20 minutes staff were so lovely x

S. F.

Alison worked a lovely holiday for me n my family to greece all the staff were very welcomeing and friendly will go back again for next holiday thank you

C. I.

Kerry is brilliant she has looked after us on our once in a lifetime holiday

c. V.

Excellent service from start to finish! Dream wedding booked for 2019.

P.

Offers a large number of holidays to suit all types and needs. Staff helpful and knowledgeable.

J. W.

Excellent service, would highly recommend when booking a holiday.

L. F.

Great

H. S.

Very friendly helpful service.

S. H. K.

Absolutely fantastic service and staff. A credit to TUI

C. G. M. D.

Good service, the staff are very pleasant. 👌👌 …

L. C.

Good range but can be busy

J. R.

Very good

W. W.

Fantastic knowledge and service

A. T. (.

Very good choice.

J. H.

Very good holiday nice holiday

j. m.

Excellent

G. A.

Great

P. H.

Very helpful staff

C. P.

Went in to get prices and walked out with a booking all thanks to ellie and Scott was very helpful and got us an amazing price

J. M.

We have just returned from a recent holiday in Mexico, where we had some service issues in resort after one of our suitcases went missing and also with the airline staff. I reported this on my return and Laura was fantastic, her service was excellent. Her empathy and understanding restored our faith in TUI. Thank you Laura and please continue to do what you are doing, you are clearly passionate about your job and pride yourself in giving excellent service and for that i thank you. We will certainly be retuning to book more holidays.

s. h.

So excited to say we have just booked an all inclusive holiday tonight with Steph, she was super helpful, knowledgeable and patient as we didn’t really know where we wanted to go and she was dealing with my hubby who is a proper Yorkshire man when it comes to price!! Excellent service and will recommend thanks again Steph!

P. R.

Came in to book our holiday today and was seen by Leanne Waud, who actually booked our last year's holiday too. Leanne makes it such a pleasant experience, she is lovely, chatty and very helpfull. And makes booking your holiday easy. Would choose to see Leanne each time we come in to book thank you again your a star. X

J. C.

Just booked our summer holiday to Mexico with Leanne from the Kingswood Hull Store Leanne was amazing, we were unsure which room to book having a teenage girl who needs her space Leanne did lots of research to ensure we got the right room Her knowledge about the resort was amazing We can’t wait to go thank you so much!

R. P.

Louise was amazing. She had the patience of a saint with all the questions we had x Happy and cheery (even with a cold lol) and made us feel like we had made the perfect choice for our family holiday x thank you Louise 😀 …

R. B.

Kwick n easy

E. S.

D. M.

o. j.

B. M.

D.

B. A.

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