Reviews of Chinese Visa 5 Star. (Travel Agency) in London (London).

Chinese Visa 5 Star

94 Reviews

88 Comments

Travel Agency

Travel agency

6th Floor, Linen Hall, 162-168 Regent St., London W1B 5TG, United Kingdom

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Description

Information of Chinese Visa 5 Star, Travel Agency in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Chinese Visa 5 Star

Sunday

Closed

Monday

9am–5pm

Tuesday

9am–5pm

Wednesday

9am–5pm

Thursday

9am–5pm

Friday

9am–5pm

Saturday

Closed

Reviews of Chinese Visa 5 Star

R. L.

Absolutely wonderful and personal service in getting my new chinese visa - 100% recommended. I have been using Chinese Visa 5 Star for over six years following a very positive recommendation from another business traveller friend (who again had heard from word-of mouth recommendations). In early years, I had 1 year visas through the company but in recent times this has moved to 2 year visas. When I am in London, I call into the office to process the forms on each application and the staff are always very efficient, welcoming and polite. Subsequently this has been by phone and post and I have always received the same completely efficient and reliable service. I would not hesitate to recommend this firm to anyone wanting a visa to travel to China. Chinese Visa 5 Star makes it straightforward and hassle-free.

P. L.

great service !! This agency very helpful , I was in great rush an emergency ,which I didn't realize my Chinese visa expired already .when I noticed that only have 3 days left before my flight (my flight is fixed date ,not able to change date).chin Chi visa five star as early as possible time check all my application form and supporting documents,then book fingers print date for me straight way ,took 3 days in total ,I got my visa on last Friday and my flight was Sat , fantastic time ,much appreciated!!!

A. N.

I used 5 Star's visa service. They were professional, helpful and friendly. I was impressed with the personalised service. Instructions and inspection of documents were efficient and thorough and the return of my passport with the visa was prompt. Everything promised was delivered and a traveller cound not possibly ask for more! I recommend this company unreservedly to anyone wanting to travel to China. Thank you!

L. J.

I had had my first application for a 3 month double entry visa sent back from the embassy requesting more documents so decided to try using a visa service to save on time and stress working out exactly what was required. 5 Star were fantastic - very efficient and patient with checking 3 months of bookings. Small points that might have delayed the application again, like bookings which missed off my full name, or didn't confirm payment were picked up on in the 5 star office and I could email in updated documents. I highly recommend 5 Star, well worth the (very reasonable) price if you are applying for more than a standard 30 day visa that requires excessive train, plane and hotel bookings.

K. P.

Applied for visas for each of my family - four people in total. Excellent service, we were e-mailed to advise us of items submitted that needed to be changed/supplied in a different format, and during the actual process the updates were useful to receive. Everything was handled very efficiently and all staff responded to e-mail promptly. Would recommend highly.

E. B.

Best customer service I've had in london by far! Recently got my chinese tourist visa through this agency and I was a complete mess with my documentations and visa requirements and am extremely grateful for the tremendous patient, polite, and helpful service they've provided. Service was decently affordable and extremely efficient as well. Despite my mess, it took less than a week (weekend included) to get back my visa. Was initially taken aback by the hole in the wall appearance, which only served to contrast with the amazing service they provided.

A. B.

The visa service from 5 Star has been excellent. My wife and I applied for individual visas for our trip to China and we were very impressed with the level of courtesy and efficiency we received at each stage of the process. We would highly recommend 5 Star to anyone requiring a China visa.

L. M.

Excellent service, the staff were so helpful when the invitation letter was not correct. Also for another visa for an employee. The service they offer is second to none and I would, and will, recommend them to anyone needing a visa for China. We have used Chinese Visa 5 Star before and the service has always been exemplary. Thank you.

R. R.

Using them again a year later nothing has changed still brilliant. Perfect as usual, we got our visas without any problems and without the need for an expensive overnight stay in London. I have used this service six times and will continue to do so. A very good company to deal with, helpful, friendly and efficient.

R. C.

I applied for a group visa at the beginning of May as advised. Jenny dealt with our application. There were many emails sent back and forth as Jenny collected all of the information needed from the embassy. The correspondence was quick, and Jenny was professional and efficient, however it would have been helpful if I could have spoken to her in person at times, but there is no direct line to this department. Upon presenting all of the documents to the embassy two of the applicants in the group were refused a group visa due to employment issues and unfortunately had to pay a much higher fee for individual visas, 5 star advised them and sent links for the necessary application forms, I was issued a refund for the refusal. We were regularly given updates of all the applications and I am happy to say that we have all received the visas this morning. Applying for a visa to China is a complex and lengthy process and therefore I can highly recommend Chinese Visa 5 Star for their services, we can now look forward to our holiday in just over a week's time!

P. k.

Yet again excellent service in getting me another Business Visa for China. Taking the stress and time away from me is very helpful, and I am kept up to date on progress. Such an easy service to arrange, pay and delivery. Thanks again team.

P. P.

When approached about a group visa, staff were polite and very helpful. leading me through the process and communicating at every stage. our visa arrived in good time delivered to the door.The service provided by the staff is second to none and I have no hesitation in recommending their services to others. Five star by name and truly five star for service and reliability.

X. W.

Use "5 Star Chinese Travel" regularly for my visa and the visas for our business partners. The service is very professional. Good communication and very reliable. "5 Star Chinese Travel" helped us to check whether the documents for visa application are complete and correct before submit them to Visa Centre, which avoid delay caused by possible rejection due to document errors. I have been recommending this company to other people for their Chinese visa application and will continue to do so. Rating? 5 stars for "5 Star"! Xuefeng Wu Director TriVista Engineering Limited

N. O.

Amazing professional service. Such a smooth and fast process for quite a complicated visa, they keep you informed every step of the way and inform you promptly of any required changes that need to be made for a successful visa application. Thank you SO much, highly recommend!

M. K.

Excellent service. Efficient, friendly and a pleasure to have dealt with. I would highly recommend, without hesitation! We will definitely use their service again. Thank you Chinese Visa 5 Star!!

J. H.

Arranged a group visa for 2 people for 2 weeks travel. Amazing communication and service. 5* name and 5* service. Considerably cheaper than having to buy single entry visas each. Thoroughly recommend and will definitely use their services again. Thank you.

P. W.

They are brilliant at organising visas, incredibly helpful, making sure you have everything you need before sending the docs in. The charges are very reasonable too. Highly recommended.

D. B.

I cannot praise 5 Star enough. I have used them to get my Chinese Visa and they lent over backwards to get me a low cost one, when they could have easily sold me the full cost one. They are so efficient and always replied to queries within the day. They are very good communicators and kept me fully informed every step of the way. Well done 5 Star.

M. C.

Friendly and efficient service by 5-Star to get a visa for China. I have not used their other tourism services but for visa they are great. Good communication and fast delivery.

J. H.

I have recently used 5 Star China Travel for obtaining a Chinese visa. It has been dealt with professionally and efficiently by its staff. I am very satisfied with its outstanding services.

J. C.

Incredibly slick service. 5 days door-to-door after calling in to the office to ensure the forms were ok. Staff checked and corrected my forms and I had text messages throughout the process. Recommended as a stress free Visa process.

j. k.

The China visa application process may have got a lot more complicated but 5 star China made it very easy ,excellent fast service from start to finish.I have used them many times, they guide you through this process and it saved me hours queuing for fingerprints.Its seriously worth using their service to get your visa quickly and without all the hassle. Highly recommended.

J. L.

Fantastic, easy, reliable service. Lovely people who respond almost immediately - and cheaper than anywhere else too! Cant fault this service for Chinese visa at all. Would highly recommend to anyone travelling to China

S. B.

I would like to thank Chinese Visa 5 Start for the great work they do, they are very efficient, they know exactly what is going on, they are a head of the game. All the staff are excellent, enthusiastic and dedicated, I will recommend them to everyone, you cannot get any better than Chinese Visa 5 Star, it should be called Chinese Visa 8 Star ********.

X. H.

The whole process was made extremely easy for me, the staff were kind, reliable and incredibly helpful. I was kept up to date with the process of my application and they made everything seem so smooth. I will definitely be coming back here the next time I need a visa. Thank you, 5 star!

D. P.

I would not use anyone else for a Visa for China. The customer service is exceptional, with detailed information all along the way. Our Group Visa arrived on time and all of my questions were answered by Jenny, who always responded immediately. 5 Star Service...!!!!

P. M.

Excellent communication , 5 star by name 10 star by service - you will have your visa / legalization of documents service in very quick time all returned in safe packaging. I have used 5 star many times.

K. C.

Went to the official Visa centre and experienced unhelpful customer service. 5 Star on the other hand were great. David sorted my application out promptly and I am now looking forward to exploring China next year. Thanks to all the 5 star team - A truly 5 star experience.

C. B.

I was really apprehensive at first when we realised we could buy a group visa and thought it seemed too good to be true but 5 star were brilliant. There were no trips to London or Manchester to sort individual visas and the cost was so much cheaper. No problems at either airport, just make sure you go through passport control together. We sent off for ours 3 weeks before, they gave us updates throughout. Absolutely fantastic and saved so much hassle. Would definitely recommend and would use again!

P. T.

I used this company to get a group visa for my family. The service has been excellent from the start...brilliant communication, good pricing and visas was delivered on time with very clear instructions. I would recommend them and use them again.

C. V.

I called Melanie from 5 Star China travel late in the evening to ask for some information as I needed an emergency visa for China. Melanie was very happy to assist me, she gave me lots of useful information (I wasn't a customer, I just rang as I was so desperate to get help!) and the next day she even called me to make sure everything went smoothly at the visa centre. Next time I need a visa for China, I will definitely go to 5 Star China Travel, best service ever! Thank you so much :-)

J. &. J. K. T.

This is the second time we have used 5Star to organise our visa. They are friendly, efficient and knowledgeable. Totally recommended. 谢谢！

p. m.

Great service in providing us with a Group Visa for 2 for China, our trip with this type of visa went really smoothly on our entry and exit to the country, 3 internal flights and 3 hotels. Only one official had not seen that type of Visa before but his colleague quickly put him right, make sure you have copies and do not let them keep the original until you are leaving the country. Thank you 5 Star China for always being there via email

S. C.

Helpful & efficient people. Really great support. Without them, probably I would have not been able to get my urgent visa...

My family, friends and myself used 5 Star's service several times in the past years. They are consistently efficient, reliable and good communication. Highly recommended!

P. H.

Jenny dealt with my application for a group vias for two people (my wife and myself) right from the beginning. Every email I sent was responded to quickly and informatively. No problems at all with the visa. I'd give this company six stars if I could.

G. H.

I have used 5 Star China for a group visa. From start to finish, the service has been of the highest standards. Communication at every stage of the process meant I knew exactly what was happening. If you apply for a group visa, remember that it is issued in China and sent to the UK. I was a little apprehensive about timescales as the visa application is only processed 2 weeks before arrival in China. I was totally reassured by Jenny through constant updates, and true to her advice, our visa was issued on Wednesday and available for me to collect from their London office on the Friday, a full 8 days before we travel to China. I see no reason to use any other agency for anything when wishing to travel to China, first class service, friendly, professional and delivers exactly as they promise. Thank you.

A. M.

Got my visa through 5 star travel - their attention to detail was much appreciated, minimum hassle, prompt replies and got my visa approved on time as they said. Perfect.

M. H.

Visa service was excellent - although it arrived only 3 days before we flew - it was a relief not to have to send our passports away. The only time that they questioned the paper visa was ironically at Manchester airport (fortunately there was a Chinese official on hand to confirm) and at Beijing airport and again, someone was there to confirm the visa's authenticity. Regarding the 10 day tour that we booked through 5 Star: I can ONLY extend our sincerest and most heartfelt thanks to everyone at 5 Star China. They were prompt in answering my endless questions before we even booked the tour. The transfers from the airports, hotels and train stations were on time, friendly and welcoming – someone was there on hand to greet us at every destination- excellent customer service!!!! The taxi’s that collected us to take us to Beijing train station and again to Shanghai train station were ever so helpful – they went and collected our train tickets and showed us all where to go. The guides: Roma in Beijing; Phoenix in Xian and Lilly and Rita in Shanghai were wonderful – again, on time, welcoming and also very accommodating as we changed some of the sights to see on the last day. They were all very friendly, knowledgeable, answered all our questions and basically put up with all our antics and behaviour. The included lunches were all excellent, gave us all the opportunity to try many dishes. The hotels were perfect – especially the Grand Park in Xian which was opposite the South Gate and the Riverview in Shanghai which was a 5 minute walk to the Bund, plus we could see the lights from the hotel window – perfectly chosen!! We had an amazing time - all thanks to 5 Star and I would not hesitate to either use them again or recommend them to others.

N. B.

These folk are wonderful. They are all really friendly and very helpful. They are also very knowledgeable. A great service. Better than the embassy itself!!!!

H. F.

We booked visas and transfers for 3 different locations with them. The transfer in Shanghai we especially good, as no-one at the train station spoke English, but he guided us right through and on to the train - we would have been stuck without him! Beijing station was chaos and took a while for our driver to find us, but he did not leave without us, and dont feel that is a reflection of 5 star China Travel. Visa process was fast and easy, would use them again.

J. R.

Can't fault this company, organised my visas, my travel arrangements, attractions and accommodation, everything was fantastic especially our guides while we were in China. Constructive comment, when so much travelling is undertaken by car I would recommend a larger type SUV vehicle rather than a saloon car, but would I recommend this company, most definitely.

M. A.

Good service. Swift and reliable. I have used 5 star on many occasions and always been incredibly impressed.

D. T.

A big thanks to Jenny at 5 Star for organising our Group Visa for China last month. Nothing was too much trouble and had no problem with Chinese customs throughout our stay which was amazing. Anyone planning an holiday to China should definitely consider this cheaper group option with 5 star rather the individual versions. Thanks again,

J. H.

5 Star China Travel has been absolutely AAAAAMAZING!! I can't begin to tell you the efforts they have been going to to help me through often very tortuous processes of trying to get visas over several years. They are 100% trustworthy, reliable and communicative and have given over and above help and wonderful service. The reason I chose them eight years ago was because they replied to my first enquiry within a few minutes. They have continued to provide this kind of service ever since. Nothing has ever been too much trouble for them...particularly David and Susan...and I certainly would not hesitate to recommend them...whether it is for visas or for travel arrangements. Try 5 Star before anyone else and you will not be disappointed!

J. C.

We have used 5star travel for the past 5 years and they have always given us a very Good service and we had a problem with the photos we sent and they informed us immediately and solved the issue very quickly as soon as we sent replacement photos. Kept us informed throughout the process.

h. p.

Amazing Service , fast , faultless , spot on, very fast response , should 6 stars or even more ,like the 7 times before , highly recommended , big thank you to the whole team of China Visa 5 Star

V. m.

I've used this service 3 times. I never had any problem, everything on time and easy. And i like the quick response when something is not right with documents, what else can we wish?

J. D.

I have used 5 star Chinese visa for 10 years and never had a problem. Excellent service!

D. B.

Fantastic service with very knowledgable and helpful staff? We would highly recommend them for your Chinese visas.

A. N.

5 star for 5 star service Ladies were very friendly They explained it all to me, and my Chinese visa was done quicker than I expected

L. G.

Five star by name and by service!Simple,quick and easy.Rapid turnaround and passport with visa included back as and when promised.Highly recommended.

T. B.

5 Star China Travel were helpful in obtaining a reasonably priced group visa for the two us - where we did everything on line and did not need to travel to London or send off our passports. You need nerves of steel because it comes very last minute from Beijing but is couriered to you. Also the airlines and hotels are not used to this separate visa which is not stuck in your passport - so sometimes they query it. Overall a very helpful and cost efficient service

E. S.

Reporting back as promised with my experience of a group Visa from 5 Star China. Firstly 5 Start China were very professional throughout the process of applying for the Visa, kept me informed and also the requirements for the Visa changed very close to the last minute in that you needed to send photocopies of every page in your passport with a visa stamp on them but they gave me plenty of notice about this. The Visa arrived a week before I flew which was absolutely fine. Using the Visa was pretty stress free. At initial check-in at Heathrow they first searched for a Visa stamp in the passport and obviously didn't find one so I handed over the group Visa. Save yourself some hassle and pass it over with your passports :) Getting into China was no issue whatsoever, the guy processing us had obviously seen plenty of group visas before. Getting out, the guy had never seen a group visa before and after a minute of chatting with his neighbouring officer he processed it no problem. Don't forget to make a photocopy of the group visa as they keep a copy when you enter china. I would recommend using this Visa if you can as it is so much cheaper, but obviously if you are going for longer than 2 weeks or you plan to visit China again in the next 2 years then go for the regular visa.

Brilliant service, got my visa in just 3 days and at a competitive price.

p. g.

Mine arrived less than 12 hours before the flight and I had to travel to London to collect it as there wasn't time to post. The company sent a staff member to my local train station with it ! Amazing

C. D.

Fast service at a great price that avoided me a return to London ! Would definitely recommend and use their service again.

D. M.

You cannot get better reliable well priced services in England for visa handling.

M. C.

Totally recommend this company - very professional - quick service - extremely helpful - will be coming back again - thanks guys - great service.

T. F.

Absolutely perfect! I was always informed of progress and I happily recommend 5 Star China Holidays for visa procurement.

D. C.

Friendly efficient service...... Highly recommended for Chinese visa applications.

D. B.

Great, reliable service. Would recommend for getting your visa for China.

C. O.

Highly recommended. Very efficient and friendly service. Everything happened on time and returned even though we were very last minute in applying! Thank you :)

A. B.

Fantastic experience seeing all the classic, must-see tourist spots you could wish for on this 10 day whistle-stop tour of China. All expertly organised, coordinated and supported by the team at 5 Star China Holidays. Particular thanks to Sherry, Pallas and Melanie for all your help. The tour includes good accommodation: we especially liked the 4* options in Beijing [excellent room] and Xi'an [fantastic location]. With the support of knowledgeable guides, this trip allows you to experience the best of China in an efficient and enjoyable way. It just goes to show you can pack in a lot on a short break, as long as you have the right help and planning. Thanks 5 Star China Travel!

T. J.

Fantastic troublefree and efficient service. Always available to answer queries. Highly recommended.

m. a.

REAL 5 STAR AGENCY GOT MY CHINES VISA IN 3 DAYS...

Fantastic service as usual..I have used Chinese Visa 5 star for 10 years with no problems.

P. B.

Always get great service, they make a complicated process easy and very efficient as well. I have used them for more than 10 years now and have found nobody better.