Reviews of I'timaar. (Travel Agency) in London (London).

I'timaar

100 Reviews

64 Comments

Travel Agency

Travel agency

2nd Floor, 38 Riding House St, London W1W 7ES, United Kingdom

Description

Information of I'timaar, Travel Agency in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of I'timaar

Reviews of I'timaar

A. 1.

INCREDIBLE & EFFICIENT SERVICE! My mum and brother booked an Umrah Package with Sam Travel and it was a phenomenal experience. Their service was prestige quality and the travel agent who handled their query was extremely helpful and communicated with them thoroughly to ensure their trip was astonishing which it was! I could not recommend this company more.

A. M.

Booked a family UMRAH 3* package with SAM Travels (Itimaar Travels) and Alhamdulillah I had a very pleasant experience with them. I was very anxious after reading all the horrible experience some customers had who used SAM Travels for their UMRAH. But, Alhamdulillah my UMRAH was hassle-free through out... The agent who took care of my UMRAH itinerary was Br. SALMAN who took all the efforts to make sure all the transfers for us from Jeddah Airport to Makkah Hotel and Makkah Hotel to Madina and Madina Hotel to Jeddah Airport are in place. The hotel we were given in Makkah is Hotel AL-KISWAH Towers which is a 4* Hotel and the rooms were brilliant. Though its a bit far from HARAM SHARIFF (about 850m - 15 minutes walk from the room), the Hotel provides 24 Hour round the clock shuttle service to HARAM SHARIFF and vice-versa which made our life easier as we travelled with elderly and kids and infant. We were slightly disappointed with the Hotel we have been provided in Madina which is ISRAQ AL BUSTAN which is a 3* Hotel as per the Travels but its a 2* Hotel and not really been looked after. The carpets in the rooms were smelly, A/c was not working properly, Beds and Linens were not cleaned properly. We complained about this to the Hotel Receptionist but they did not do anything about it as most of the management workers are from Bangladesh and unless you are from Bangladesh, you wont get any help from them. So better to avoid this hotel for your Madina Stay. One good thing about this Hotel is its very near to the Masjidun Nabawi. The closest gate is 8 which would take 5-7minutes walk from this Hotel. As we were there for doing Ibaada' we did not really make a fuss about it. Overall, the UMRAH experience was satisfactory with SAM Travels and I would recommend them to my family and friends. Jazakallahu Khairan Salman, Niaz Chowdury.... Wassalam....!!!

O. k.

Hi, i recommend ITIMAAR Travels for a umrah package deal to a friend. They booked a umrah package with AREEB at really good prices as compared to other Travel agents of london and he gave us 5 star umrah package in the prices of 3/4 star. Secondly, In this COVID 19 situation as well he was not in office but MR MUNEER gave us assurance that money is safe with us and once umrah open in OCTOBER again they'll help us to travel again for UMRAH at a best price guaranteed umrah package deal. AREEB is the best Travel advisor for umrah package, Dubai packages & flights only as well.

s. a.

Hello ITIMAAR TRAVELS! This Is to inform that all, I went for umrah with them in jan 2020 and MR AREEB gave me best price Guarantee umrah package and it was hassle free family trip in professional & helpful way. However, I again wanted to go for umrah now in NOV or DEC and i booked it in March so MR Muneer gave me assurance of my deposit and will give me a discount on my 5 star luxury umrah package! I recommend ITIMAAR TRAVELS because they help us even in Pandemic situation after lockdown open gave assurance. Thank you AREEB sahib!

A. M.

Me and my family had the best experience on Umrah. Sam Travel did a great job with our package. Even in the month of Ramadan, and there was 8 of us, they still gave us a reasonable price. They have great customer service and the followed us through our journey until we came back. I would recommend I'timaar Sam Travel for anybody who wants to go to Umrah or Hajj. P.S: Request to speak to Ibrahim.

M. B.

I booked Umrah with Umar Khattab and overall great experience. We booked 4* package which was good on pocket and they provided Stay Istanbul for 2 nights complimentary. Alhamdulillah the services were really good and the best part is that these guys dont leave anyone when we were in Saudi they were connected all the time through whats app. Inshallah looking forward booking with Umar again in future.

a. c.

I used itimaar travels for my umrah trip. I was reluctant at first to book through someone i had never met, I was dealing with an agent on the telephone and I had previously had bad experiences with other agents. However Anuar the travel consultant was very professional he went the extra mile to make sure the whole process went smoothly. The transfers throughout the trip were excellent no messing about there on time and dropped off as agreed. The five star accommodation in Makkah was beyond expectation. Not very satisfied with the hotel in Madinah, of course the agent tried to liaise with the hotel to resolve the problems but unfortunately I would say generally hotel standard was not great for a five star hotel I would like to thank Anuar for bearing with my anxiety to ensure the trip went smoothly and making it one of the most memorable experiences I have ever had. The whole family feel the same. I will definitely be using Anuar from itimaar travel for my next umrah inshallah this year again and all my travel from now on. Thank you for your service

h. s.

Booked with them were very polite and professional when booking, however its true that once paid, u have to call them to find out anything as they won't call you, like my visa was issued and still no call after a week, unless I didn't call they wouldn't have told me or sent passport back. In terms of flights accommodation and transfers they were all good and what was promised. Only complaint is their hotels booking, they dont provide actual booking confirmation, just a 5 number reference which the hotels don't know what it is, they searched by name and found one but one of them they had name wrong and it took 3 hours on phone to find my booking which if it had happened in mecca it would have been very inconvenient. Although umar sounds a good agent, they use 3rd parties themselves to book so not everything is in their hands, ur speaking to a call centre not actual travel agents, best advice find a local travel agent u trust and book with them

S. C.

I booked a last minute umrah trip for my family. I was taken care of by Rauf Ahmed. My family had a wonderful experience in Makkah and madina. Brother Rauf made sure everything was taken care of. The transfers from airport to hotel and Makkah to madina were included in a spacious car (GMC). I was extremely unsure of whether to use this agency for my family’s umrah after I had read negative reviews, however brother Rauf reassured me that everything would be fine and taken care of. The hotel locations were perfect. I would definitely recommend to use this agency, and ask for Rauf Ahmed.

m. 1.

100% would book again, just been umrah with a package from ithimaar and Alhamdulillah it was amazing. Everything went smooth except for a hotel which they sorted out straight away when we called them, never had any issues getting contact with them over seas. Amazing service. Recommend booking with them

S. H.

One of the best travel agency, I used itimaar travels for my umrah trip. I was reluctant at first to book through someone i had never met, I was dealing with an agent on the telephone and I had previously had bad experiences with other agencies, The agent i was dealing with Ibrahim he provided us the good package we enjoyed our umrah it was awesome experience highly recommended Thanks Ibrahim

M. Y.

I would definitely recommend I'timaar. The Agent who gave me the best Package called Rauf Ahmed. Very polite, Very Professional and a great guy. The hotels were close to Makkah and Medina. 5 star accomodation came with everything inclusive. I would definitley choose I'timaar for Hajj Insha Allah.

m. a.

This was my first time travel through Ittimaar Travel booking via internet, I was in contact with Mr Ashfaque who was very professional from the start and was very accommodating to all my request with patients. requested many changes and he was able to handle well. the package was for family and the price was very reasonable with hotel and flight. hotel was three star with in walking distance and hotel also provided free transport to mecca. five minutes or by cab it was 10 Saudi riyals. The hotel in Medina was so close with in two minutes we were in the masjid Nabawi. This was my first trip to Saudi and well received, only draw back was first hotel there was only one plug point to recharge mobile phone. so recommend to take a multi plug / travel adaptor when you travel so other family members can charge the phone. overall travel agency reliable easy payments method was arrange to pay in installments before receiving tickets etc. but I made my booking two months in advance. Great job Ahsfaque and will come back to Itimaat I the future, keep up good work. assalam alaikum. Fareed ahmed Wakefield

R. A.

Last April, when I booked my umrah package with Itimaar, I had the best experience I could ask for. This time I was booking for my cousin and the person that I had booked with last time had left the job, I was so confused, I had no idea who I should book with. After reading all the reviews, I booked with a person named Ibrahim. My cousin was so happy with the package because he had gotten everything that I had booked for him. Ibrahim has continuously stayed in contact with us, giving us all the information. Even coming back from umrah he asked how the journey was. He is a really good guy I will recommend everyone to book with Ibrahim

A. M. u. d.

i had the most amazing experience with Itimaar and it will wrong of me not to mention Mr Rauf Ahmad who facilitated my travel in the best possible manner. I highly recommend my fellow Muslim Brothers/sisters to book there package with Itimaar and be rest assuered you will be well served.

n. k.

I went on Umrah in the month of February. That was very nice experience. Spent more than a week there.The Hotels were offered was very good in terms of service and prices. I chose Al Kishwah Towers Makkah and in Madinah I went in Elaf Meshal Hotel. madinah hotel was very close near to gate number 7 from masjid -e- nabwi. Cant expect better service than this. transport was on time. Ziarat was very good experience too mashallah. I can say there are team of professionals who are working for you. I can recommend them to anyone who are willing to go for umrah.

a. k.

As Salaam Walekum .. I booked an Umrah Package with Itimaar by contacting Agent ASHFAQUE. I booked 5 star package. We got good service in Makkah and Medina as it was promised. He is calm and has patience. Everytime I called him, he responded me. I recommend everyone in UK to spend some more money and get good service. Do not go behind the cheapest thing. Al last I would like to say that I am fully satisfied with agent ASHFAQUE services.. Thanks

S. A.

Absolutely amazing. Salman provided good service for us the travel from the airport to the city and city to city was amazing. Car was comfortable nice drivers who we're punctual. The journey from uk to Saudi Arabia it's self was amazing, the plane journey provided was good. Also the hotels provided in Saudi Arabia we're amazing with amazing service

o. l.

I Booked Umrah with Brother Umar Khattab . I went for 15 Days in November. Excellent services everything was as promised. One thing i like most about brother Umar , he would not hide anything from you. I personally made lots of dua for you and for your Family. I am looking forwards to go on Hajj with you. May Allah be pleased with you.

S. A.

Me and my family had the best experience in Umrah,it was the best and Sam Travel have done a great job with the package that we got and they are so helpful. Even when we arrived to our destination they get in touch with us and making sure that everything goes well as it was expected. I really do recommend itimaar Sam travel for everyone who wishes to go to Umrah or Hijj, it’s the best. Thank you very much for everything.

A. K.

I've just recently come back from umraah with my family and alhamdulillah I can say honestly it was a truly memorable experience. Brother IBRAHIM KHAN tailored a package which accommodated all of my family needs and quickly dispelled any worries I originally had.We had some issues with the hotel rooms in Madinah and Makkah but this was solved swiftly with the assistance of the ground staff and Brother IBRAHIM from London in the background. Brother IBRAHIM regularly kept in contact which was a service I was not expecting and was a nice touch in assuring that we weren't forgotten. Ziyaraah of Madinah and Makkah was taken care of easily and the staff were always on hand. I have already recommended IBRAHIM to friends and family and would not hesitate to use again in the future.

A. s.

I recently booked a travel to Dubai with my family. Rauf ahmed had helped me with not only the best deal but also made sure that i do not face any problem there. The service provided by Rauf is commendable and i will highly recommend to everyone to book with itimaar.

F. K.

Salman I wanted to thank you very much for arranging the trip to Makkah for me and my family . It was amazing and exceeded my expectations! We had a wonderful time and were very pleased with the accommodations . I appreciate all the effort you put into to get such a good package. Salman you truly a gentleman And all I can say may Allah bless you and your family my brother. All in all, it was the trip of my dreams and I would happily use your services again in the future. I loved every minute of our trip and can't wait to plan another in the future. Please extend my thanks to SAM TRAVELS as well. Faisar Khan & Family

S. A.

Allhamdulillah a very good travel agency. Everything was top quality from hotels to transport. Brother Ibrahim kept in touch with us whilst we were in Saudi too to ensure everything was running smoothly. Very kind of him. BarakAllah Hu Feek.

M. M.

Rauf Ahmed helped me sort out flights and hotel to New York - everything was great and Ahmed was very supportive and helpful throughout the process. Will definitely be using again for future bookings.

S. H.

One of the best travel agency, I used itimaar travels for my umrah trip. I was reluctant at first to book through someone i had never met, I was dealing with an agent on the telephone and I had previously had bad experiences with other …

A. A.

Very good experience. They understood my needs and provided the package as per my requirement and budget. Inshallah will go again with them. Jzk

n. n. n. n.

Went to Saudi, for umrah with 9 of us. everything was perfect from the hotels to the food and transportation. Would highly recommend this travel agency to everyone.

k. a.

We couldn’t be happier with the service which itimaar provided us with. Our agent name was IBRAHIM KHAN who was great with his work.I would personally recommend him.we are lucky that we choose them. We will definatley choose them again Inshallah

s. a.

: I always search for less expensive things due to a limited budget. I had to travel for Umrah and for that I made my mind to go with Itimaar Travel because not only their rates were affordable but also I was given high quality services which made me comfortable. They proved that quality can be provided in low rates as well. JZK

A. K. Y.

Booked My Flights for India , Mr Umar is an excellent guy to peak with !! I would definitely Recommended him to other and his company !!

U. N.

I would like to share my experience with Itimaar. I went with my family of 3 , we were booked for 5 star hotel , very good services from the first to last day , i am very happy to and faithful to them they way they have arranged things for us was excellent and perfect , i would love to recommend others also.. Thanks Rauf for booking us.....!!!

B. L.

Recently i made a booking with Itimaar For Dubai it was really awesome trip Nice & professional guy name called RAUF AHMED DEFINITELY RECOMMENDED.

A. A.

Excellent Service provider .I made the 5* Umrah package for my family Agent name was Javed he provide best package as per my requirement that was amazing .I will recommend you to book with Javed .

n. n. n. n.

Went to Saudi, for umrah with 9 of us. everything was perfect from the hotels to the food and transportation. Would highly recommend this travel agency to everyone.

A. M.

i recently booked with Itimaar package for Dubai a guy namely Rauf Ahmed such a fantastic services definitely recommended 5*

H. K.

Booked my umrah and dubai trip through itimaar travel the service through out was fantastic and value for money all the hotels were 5 star through out i was very impressed by the service provided by umar khatab who stayed in contact through out our holiday to make sure we were happy with what they provided in our package from hotels to ziyarat to transport overall we were very pleased with the service and package i reccomend this travel agent and will definatly book through them again in sha Allah....

A. K.

I've just recently come back from umraah with my family and alhamdulillah I can say honestly it was a truly memorable experience. Brother IBRAHIM KHAN tailored a package which accommodated all of my family needs and quickly dispelled any …

F. K.

Salman I wanted to thank you very much for arranging the trip to Makkah for me and my …

A. s.

I recently booked a travel to Dubai with my family. Rauf ahmed had helped me with not only the best deal but also made sure that i do not face any problem there. The service provided by Rauf is commendable and i will highly recommend to everyone to book with itimaar.

S. A.

Me and my family had the best experience in Umrah,it was the best and Sam Travel have done a great job with the package that we got and they are so helpful. Even when we arrived to our destination they get in touch with us and making sure …

E. R.

Salaam just to say thanks to salam for a lovely umrah package for the 3rd time and it was inshallah smooth trip hotel with views over bacca lovely to see when curtains opened in the morning and al madina lovely hotel with curry place with in the hotel building but not part of the hotel the transfer all on time Thanks again salam for a lovely umrah package. Salaam mr akhtar

U. E.

A very good service I had received from Owais everything was perfect of my vacation highly recommend!!

a. c.

I used itimaar travels for my umrah trip. I was reluctant at first to book through someone i had never met, I was dealing with an agent on the telephone and I had previously had bad experiences with other agents. However Anuar the travel …

m. i.

Great Services and Professional Guy Rauf Ahmed . Definitely recommended this company is really fantastic in terms of services .

U. E.

A very good service I had received from Owais everything was perfect of my vacation highly recommend!!

k. m.

Very friendly and very cooperative. And I recommending to my family member and freinds they also satisfy

Z. M.

I love it even my family love it we want to come every year ❤️

A. M.

THANK YOU VERY MUCH MR RAUF FOR YOUR WONDERFUL SUPPORT & SERVICE.HIGHLY RECOMMENDED...

F. M.

Thanks ibrahim best umrah experience ever. you are best

R. P.

Great service excellent price. Thank you .to Rauf Ahmad

S. K.

Good Service......Will recommend friend and family

K. U.

Alhamdulillah, Good service.

W. O.

Good package provided

N. N.

Shaan is Awesome..

S. A.

alhumdullilah ! keep it up guys

K.

Brilliant service

R. A.

Excellent services .

K. D. M.

(Translated) Excellent Customer Service !!! , made my Umrah trip worthwhile, Jazakallah SHAAN (Original) Excellent Customer Service!!! , made my Umrah trip worthwhile, Jazakallah SHAAN

S. A.

A. M.

r. y.

N. N.

M. E. F.

Contact

Photos