Reviews of Oliver's Travels. (Travel Agency) in London (London).
Oliver's Travels
26-32 Voltaire Rd, London SW4 6DH, United Kingdom
Description
Information of Oliver's Travels, Travel Agency in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Oliver's Travels
Sunday
10am–4pm
Monday
9am–6pm
Tuesday
9am–6pm
Wednesday
9am–6pm
Thursday
9am–6pm
Friday
9am–6pm
Saturday
10am–4pm
Reviews of Oliver's Travels
M. C.
I am booking my wedding venue through Oliver's Travels. Right after my engagement, I set my sights on a beautiful Chateau in France, and I was clueless on how to make it a reality. I reached out to Oliver's Travels, and Evie has been a great partner, listening to my vision and helping to realize it. We are so excited about our wedding. I would recommend Evie and Oliver's Travels to anyone looking for a unique and beautiful getaway.
T. L.
So far, so good. We used Oliver's Travels to book a holiday rental in Scotland . It was easy and I like the selections they provide as they appear to offer higher quality rentals at relatively reasonable prices. Emily has been very communicative and accommodating as we needed a shorter stay than the requisite 7-day minimum for the particular property. She contacted the owners on our behalf and secured the home for us. Also, Emily was a joy to speak to. Very pleasant and knowledgeable. Will let you know how we go with the property once there.
H. W.
Recently booked a trip to Italy through Oliver's Travels. The website and initial reserving process was clear and straightforward. Unfortunately our preferred villa wasn't available, but the team were quick to let us know and Samantha was very helpful. She went the extra mile and managed to find us another beautiful villa without any effort from us, which was really appreciated. I would definitely not hesitate to use them again!
L. D.
Over the Christmas break we wanted to book a villa for our Wedding Celebrations and holiday combined. Evie our senior wedding planner at Oliver's Travels has been amazing at looking after us during the process and even when we wanted to change the dates, it was no problem and completed quickly and efficiently. The customer service considering over the holiday period was 1st class. Thank you Evie and the team at Oliver's Travels 😃
S. A.
My fiance and I are planning a destination wedding in Europe, and Oliver's Travels has been so helpful in making that happen from a distance. Our consultation Evie has been a dream - very communicative, quick to respond, and so helpful in guiding us through this unfamiliar process. Couldn't recommend her enough!
J. H.
We wanted to book a last minute holiday to our exact specifications and just couldn't find anything suitable on the usual websites. Enter Oliver's Travels! Juliette was fantastic, ensuring we had all the answers to the many questions and special requests we had within hours, keeping us up to date and securing our booking less than 72 hours before departure. Many thanks for an excellent service.
A. H.
My fiance and I are in the process of finding the perfect venue for our wedding next year and Evie, Senior Weddings & Events Consultant, has been such a fantastic help. Honest conversations about budget expectations, welcoming and open-minded about our plans, knowledgeable and enthusiastic. She obviously has an extensive knowledge of all the properties on the site and is a natural at understanding exactly what you need/want from your event. I am really impressed and excited to see where we end up booking!
A. S.
Planning a wedding can be daunting, even more so in another country. Evie from Oliver’s Travel has been absolutely amazing in showing us different options for our wedding location in Italy, responding to every little question we have in no time and bringing this celebration closer to us, one decision at a time. I’m so grateful to have found this supplier to support us on this journey!
C. D.
Our experiences with Oliver's Travels have been very positive so far despite our travel plans being disrupted by Covid. Our Sales consultant, Louise, has been extremely helpful and responsive, going out of her way to answer questions rapidly. Excellent customer service - just hoping our holiday doesn't have to be postponed again!
D. H.
We recently booked a large chateau for a family holiday in August. Our criteria for the house were fairly exacting but our customer services representative, Marian, was very attentive to our needs and managed to produce a shortlist of 4 highly suitable properties.
We have used Oliver's Travels in the past and are pleased to be associated with such a professional operation.
C. C.
We've had a great booking experience so far with Oliver's Travels. Our representative, Nicola, has been so responsive and helpful. We've asked a few specific questions over the course of the holidays and she's been on it in getting back to us and getting the answers. We're looking forward to our holiday later this year!
l. w.
We've just booked a holiday with Oliver's Travels with Emily helping us. She responded quickly to my online query and understood our brief to find us suitable property options that met our needs. Despite me asking about different properties she had lots of knowledge as to why they were not suitable which was really useful and saved me lots of time having to research myself to come to that conclusion. She was very helpful and not at all pushy. We can't wait to go to our villa now!
R. B.
We've just used Olivers Travels to book a villa in Sicily for June.
I was impressed with the advanced search options, gave me loads of features to filter by and still returned plenty of results. The property's they represent are beautiful, all represented with professional photography and substantial write-ups. We opted to have OT contact us with more ideas, and the following day Nicola suggested two beautiful villas, one of which we ended up booking. She was fantastically helpful, knowledgeable and polite and we intend to book our flights and car using the concierge service to keep everything in one place.
Highly recommend!
J.
Just booked a villa holiday to Spain with Juliette who could not have been more helpful. Juliette came up with a great selection of villas that ticked my long list of villa 'essentials' - planning a holiday abroad with 1 year old triplets you have lots of essentials! Communication was clear and responsive. Juliette was a delight to deal with, and if the villa and concierge service is as good as my experience so far I will be delighted!
C. C.
This was a really seamless and personal experience. Jacqueline listened carefully to exactly what we needed and found us something that fit almost instantly. She then persevered to get confirmation from the owner so that we didn't miss the spot we really wanted. I really appreciate all of her help and the personal service. I'll definitely use Olivers Travels (and Jacqueline specifically) again.
O. C.
Juliette was a really lovely, accessible and generous travel agent. She was fast to respond to my queries, get in touch with the owner of the property and relay information back to us. She also included complementary champagne and a booklet of information for us to easily choose additional services or goodies for when we arrive at the property. Highly recommend using this service!
E. S.
So far so good! We've been in communication with Evie (Wedding and Events) about booking a venue in France for our wedding next summer. It's been so much easier than we thought and Evie has been very helpful and super friendly.
Will update as we go.
L. B.
I have just today confirmed a holiday booking for a holiday villa in Majorca. My Sales adviser was Jacqueline, I found Jacqueline very helpful, and very efficient. She made the booking very easy .
This will be our second holiday booked through Olivers Travels, if it anything like our first one, it will be brilliant. Let us hope that Covid that does not get in the way., like it did last year. Thanks again Jacqueline.
A. T.
Booking with Emily has been lovely. She has been quick to respond, friendly, extremely knowledgeable and most of all patient. No pushy sales and I really liked that I could hold the villa for 48 hours without any fuss.
M. N.
Planning a vacation is super fun, but I really needed the help to find an affordable, but cozy place from France. I'm glad I contacted Oliver's Travels and asked for help, the communication was easy and I really felt that my needs were met. The biggest and warmest of recommendations for planning a trip goes to Juliette Foulon.
She is amazing. She answered fast and she had all kinds of ideas what I could do on the trip. Just tell your wishes to Juliette and she will give you the best options for your budget.
Thank you Juliette :)
S. H.
Juliette Foulon was very helpful in answering our questions regarding layout of the villa and how many sunbeds were available to us! Nothing was too trivial and she was always very cheerful on the phone. We can't wait for our holiday!
A. K.
I didn't know where to start with planning our wedding, but after speaking to Evie it really helped make everything a little clearer. She is super nice and provided really useful information. Hopefully the villas will be just as nice!
E. C.
We have recently been speaking to Evie about booking our wedding.
She has been really helpful and has been showing us lots of different options that cater to our needs.
She listens takes notes and is quick to respond with any questions we have.
H.
Booking process was extremely easy, website easy to navigate. Help is on hand and always a friendly service. My only gripe is that we had no after hours/emergency contact for when we were away, we landed on Saturday and there was no contact for the whole weekend…unfortunately we had a bit of an emergency so really did need someone to speak to.
However, whilst we experienced a problem at the start of our holiday, this was down to Golden Triangle Properties who were awful. Oliver’s Travels were very apologetic and dedicated to get to the bottom of it for us. They were very attentive and made sure it was resolved for us. Thank you so much, you made a very stressful situation much better and we really appreciate it. Great quality of villas and a wealth of destination knowledge, we would book again for sure!
D. B. R.
It is rare these days to find an individual working at a company who exhibits professionalism with a charming and friendly approach. Such was the case with Juliette who recently helped us with a holiday in the Loire. I commend her and the company in the way they conduct their business.
l. r.
Juliette was fantastic in supporting us to find the right villa and booking it. It was a real pleasure to communicate with her throughout the process and she was the reason that we booked with Oliver's Travels.
S. S.
We have just booked our first villa holiday with Olivers Travels. So far it has been a good experience, Juliette has been very friendly and helpful, answering all our questions promptly and not putting any pressure on us.
L. M.
I recently had the pleasure of liaising with Evie at Olivers travels when looking to book a wedding venue in Italy.
I have been in touch with Evie over a few months while I shopped around for the perfect venue, and was extremely impressed at her quick and detailed responses answering all my (many) questions!
She was always happy to confirm things with the owners of the property and was patient with me while I was sorting out payment details with a new card.
We booked our wedding venue with Evie today and couldn’t be more grateful for all her help and the ease at which we were able to book our dream venue!!
M. L.
I had a great experience booking with Oliver’s Travels! Sales Manager, Sonia, contacted me shortly after I submitted an inquiry to learn more about a specific property. Although the time change was difficult, she made sure we had plenty of time to chat over the phone about all my questions. She was extremely patient and professional. We ended up booking the property and are so excited for our trip next year!
I. F.
Slight problem getting confirmation from owner to agree with letting dates. Anxious to sort flights and other arrangements. After 3 attempts and 5 days later I spoke to a different operator Juliette who was on it like a flash! Thanks very much to her professionalism and due diligence, I had answer the next morning. Need to experience the whole package before more comment.
I. G.
We've always known we'd like to get married in France and knew we'd probably need a bit of help in figuring out where and how it all works. Evie has been amazing at helping us find what we're looking for and guide us in our budget and next steps and I'm feeling so much more confident now and excited to continue on my wedding planning journey!
r. d.
I spoke to Juliette at Oliver's Travels and she was super helpful - I had a lot of questions, she answered them all very patiently and followed up regularly. We decided not to go ahead with the villa in the end but, off the back of the great service I received, I will definitely go back to Oliver's Travels in future. Thank you!
S. R.
Although we didn't end up booking a villa via Oliver's Travels, we spoke with Evie (wedding planner) who was extremely helpful and gave us great advice. The only reason for us not booking was due to the lack of availability of flights for the villa we wanted, but that's no fault of theirs. We will definitely use Oliver's Travels in future.
J. H.
After the past two years we felt a little rusty about booking a holiday to France but Juliette was extremely helpful and guided us through the process with great ease. At the moment I can't think of anywhere I would rather go this summer and the villa looks perfect!
G. M.
Juliette has been super helpful finding us the perfect accommodation for my friends hen do. The place I wished to book had already had a pre-booking and Juliette came back to me with a list of options that fitted the brief. The place we ended up with was even better than the first choice so I am super happy! Her service, communication and understanding has been an amazing experience and I have already recommended Olivers to a few friends. I will definitely return to her for my next group holiday.
Thanks Juliette!!
C. M.
Staff were really friendly throughout. Once we arrived, picking up the key was smooth as someone was out there to meet and greet. Our return flight time changed, luckily Oliver’s were able to secure a later check out. Would definitely return. Thank you, you saved our stay!
J. A.
Thanks to Oliver's Travels we were able to find the perfect location for our wedding with no stress or pressure whatsoever! Our wedding consultant, Evie, contacted us and went through some basic questions with us over the phone to get an idea of our wants and desires and she could not have been more helpful or professional! Within a day of that conversation we had found the location of our dreams -- no easy feat, as we are planning a wedding at the busiest time of the year and on relatively short notice. That everything worked out so well was of particular surprise to me, as my initial experiences (prior to finding Evie and Oliver's Travels) had made me rather pessimistic. We owe it all to Evie's professionalism: she made a daunting process easy, pleasant, and her quick response times took all the uncertainty and waiting out of the process. Thank you so much!
J. E.
So far the booking process has gone extremely well. Our representative, Juliette, has been courteous, professional and has responded very quickly. Hopefully the remainder of the process will be as straightforward and pleasant!
D. M.
Just booked a large villa in Sardinia.....not an easy find....... but the one we finalised on suited all the family needs and I had excellent assistance from Emily. Very good online site and follow up from the Oliver's team.
E. M.
I'd have no hesitation recommending Oliver's Travels, in particular Jacqueline, she has been very prompt and informative and she answered all my questions with ease on the property. Looking forward to a holiday in 2022!!
J. O.
Booking our Normandy Gite holiday through Olivers's Travels a very positive experience. Great choice & all issues resolved quickly. Particularly welcome was the help & guidance offered by Julliet (Foulon) - the added personal attention accompanied by wit & charm was a big plus! Would definitely recommend!
L. P.
We recently required a villa overseas for a VIP client of ours and Oliver’s Travels were great help, albeit we did not proceed with the booking due to travel complications. Special shout out to Jacqueline as she was very efficient throughout the whole process.
B. C.
I just completed my second booking with Oliver’s Travel and Constance could not have been more helpful in the process. I’m traveling with a large group and we had a lot of questions before settling on a place to rent. She provided timely and detailed feedback and helped us find a place that will be great for us.
p.
Contacted Oliver's travels last month help us find the right location for our upcoming TV show and Juliette Foulon has gone above and beyond, she has found incredible properties and managed all contacts and material requests impeccably. Not only they have a great variety of properties but the extremely friendly and professional agents. We can' t thank you enough Juliette you have been a star and will be back in touch again in the future! Pilli
A. D.
It has been very easy to be critical of holiday companies over the past year and a half but you need to be fair and understand the pressures they have been under. Unlike most other industries, they have not been able to take full advantage of furlough schemes as they need to have staff answering queries, deferring holidays and organising cancellations and refunds. It has been horrible for everyone missing holidays but I found Oliver's Travels to be very professional and fair. Of course they can't do everything that everyone wants as they would have disappeared and we all want high calibre companies and exceptional villas going forwards. Oliver's Travels have probably the best choice of villas of any company and I am looking forward to staying in one next year. Congrats to this excellent company for surviving this awful period!
K. P.
We are still going back and forth on whether a destination wedding is right for us, but I do have to say that Evie has been nothing short of wonderful as we make our decision. She has been understanding and helpful through the whole process! Although I can not speak to the quality of the chateau since we have not made a decision, I can't thank Evie enough for her help and patience along the way!
C. C.
Booking process was straight forward but we are very grateful to Oliver’s Travels for their assistance to defer our holiday to 2022. Amazingly they managed to do this with just a small increase on the price (amazing when we know how much utility prices have increased). Looking forward to finally enjoying our 2020 villa holiday in 2022!
O. A.
Started looking online at wedding venues and got no further than Oliver's Travels, they have been fantastic from the first email. Evie in particular has been an absolute star - patient, accomodating, helpful and a pleasure to deal with. We're yet to finalise the booking, but have been nothing but impressed so far!
J. C.
Oliver's travels helped us to book the accommodation for our wedding. Evie was most helpful and was able to provide answers and support for all my queries (there were a lot!)
Thank you so much Evie, you were a great help
(Harriett)
M. L.
I can't belive how fast Evie is working! She is incredibly nice, very profound of her knowledge and she made the impossible possible and was able to secure us the venue I really wanted to have. Thank you Evie for you great service, you made me super happy :) Can't wait to have my perfect princess wedding.
O. B.
My partner and I are using this company to book our wedding in Italy. They have been so helpful and so quick to respond to all our queries. Evie has been our consultant and has been awesome, friendly and professional.
R. M.
Had a great experience working with Oliver's. We had to reschedule due to Covid and the team at Oliver's was super helpful and very responsive helping us reschedule, find a property that also fit our large group. Constance Manceau specifically was a total rock star, very patient and responsive to all our numerous questions and requests. highly recommend
M. B.
Oliver's Travel was helpful in helping us find venues options for our wedding depending on our expectations. Evie, who was our consultant, was particularly great in suggesting a range of beautiful options and providing relevant details. Thank you Evie! :)
J. S.
Exceptional choice of villas. Agent (Jacqueline Torrisi) answered all questions swiftly and arranged the large booking. She has been a pleasure to deal with. Concierge service looks first class We can't wait to visit.
S. S.
Dealt with Jacqueline to book a Tuscany villa for later in the year. She was quick to respond to enquiries about availability and liaised with the property owners swiftly, meaning the villa was held, booked and confirmed without too much fuss.
C. W.
I had a very pleasant experience booking the villa for our family reunion from Oliver’s Travels. Emily was very kind and responsive with all of my questions. I am really looking forward to having my holidays with my family at the place and thank you for all your help, Emily!
J. M.
Spoke to Evie the other day after seeing a venue we loved online. Within a day she had contacted the owner and reserved the dates for us, we didn’t have to lift a finger! Totally helpful, responsive and hassle free!
H. F.
Olivers Travels has been awesome for finding a small, luxury wedding venue - Evie in the team has been particularly helpful and responsive throughout the process - thank you!
F. P.
Evie has been extremely prompt in her responses and really helpful in providing details on booking a wedding. The consultation I had with her has made the process very straight forward and open.
C. C.
Marian of Oliver's Travels is very accommodating and i really appreciate her clear understanding of the booking policy and able to communicate well the information promptly :-)
A. D.
I had a great experience with Oliver's and Evie who handled my multiple quesitons regarding a large multi-day event at one of their venues with perfect professionalism.
M. C.
Well done to Juliette, thank you for sorting out our villa in Crete !
Very friendly and professional, kept us updated throughout the booking process.
A. C.
Juliette was very pleasant and helpful on the telephone and we have booked a week in Provence with her help. We are greatly looking forward to it, as you might expect...!
N. V.
Dealt with Juliette. Amazing experience. Much better than other villa companies i have used before. Will definitely repeat!
d. w.
We booked a holiday with Oliver's Travels and due to Covid, the trip had to be delayed until the following year, which as for many people, was really stressful.
We were put in touch with Nuala, the Contracts Manager for the area in which we were going and I have to say, we have never quite experienced service like it. Nuala was uber responsive, within minutes of sending a message to her, she had replied and this went on for many months, just random questions that you think of - quick message and you have the answer within minutes. She was super knowledgeable and professional, even recommending places to eat and help us to get a reservation. But most importantly of all, Nuala was incredibly passionate about the service she provided and by gosh, it really really showed. She helped and advised us on things that were way beyond the scope of any travel provider and when she didn't know the answer, she went and found it out. I'm not talking about questions that were anything to do with our booking, I'm talking about questions that were totally unrelated but we just messaged her anyway as she was so knowledgable and helpful. She even found out an answer for us for a trip we were taking in another country with another agent entirely.
The accommodation was absolutely first class, everything we expected it to be and more and the holiday, when we got there was one of the best we have ever had.
I would highly recommend booking with Olivers Travels and if you are lucky enough to be in touch with Nuala, you are one million percent guaranteed to be blown away by the incredible service she is committed to provide.
If you are thinking of booking with them, just press that button, they are amazing. Thank you Nuala for making what could have been incredibly stressful, an absolute dream x
M. M.
Evie was a pleasure to work with and very accommodating to our needs. She was very responsive and knowledgable about the properties.
a.
Evie has been an absolute star from start to finish - very responsive and professional, always eager to help. With Evie's help the booking process has been easy and we cannot wait to plan our special day.
G. M.
We contacted Oliver's Travels wanting help with venues abroad , Evie was really polite , professional and helpful but , unfortunately our budget was low to continue , hopefully we will be in touch again once our situation changes.
J. S.
Just booked a couple of villas in France - thanks very much to Juliette for all her help in making this happen. A very easy process to book
N. K.
I would like to thank Jacqueline Torrisi for being super helpful with my booking. She answered all of my questions and was very efficient. I am really looking forward to the trip
i.
The staff is lovely. I was dealing with Constance who was very friendly keeping me up to date regularly but I am disappointed that the owner took some time to answer some of our questions. Appreciate these are busy times and Oliver’s did all they could to chase response so thank you team for your efforts
C. M.
We booked a villa back in January and Oliver's Travels were really professional and answered all our questions thoroughly prior to us confirming our booking. We were also able to speak to staff at Oliver's Travels directly which provided additional assurance.
Sadly due to Covid we are no longer able to go ahead with our holiday and requested a change of date shortly after the government announcement on 4th June. Once again Oliver's Travels explained what would happen clearly and assured us that they would do whatever they could to liaise with the villa owners to move my booking. Thankfully we have now agreed a new date with the villa owner and I am extremely pleased we booked via Oliver's Travels and would certainly recommend them to others. Thank you.
H. P.
Although my original booking had unfortunately fell through (hence why I couldn't give 5 stars), the customer service I received from Evie was exemplary both when completing my original booking and finding me an alternative. She listened carefully to our requirements and found fantastic suggestions which fitted our dream wedding venue perfectly. She is a wonderful sales representative as she is quick, responsive and genuinely cares about her customers. If I were rating her out of 5 it would be 5!!!! Thank you Evie
H. M.
Very happy with the service I received from Constance in Oliver's Travels which was both responsive and professional. Happy with the end result which was a very nice villa in Portugal.
F.
I wouldn’t hesitate to use Oliver’s travels in the future - Juliette answered every question we had promptly- brilliant customer service
B. S.
Working with Olivers Travels was a fantastic experience from start to finish. Not only did they identify the perfect holiday accommodation but they were also extremely helpful post purchase via their concierge service; transfers, food, activities.. Well done and thank you, we would certainly use you again :-)
S. L.
Juliette Foulon @ Olivers was very helpful in helping us arrange a villa in Portugal for a 60th birthday celebration. Looking forward to getting there next year.
L. C.
My booking experience with Emily Benettin was great, she has been informative and answered any questions I had about the booking in a professional and friendly way. Very excited for our stay in this amazing looking chateau!
L. A.
The booking process completed by Jacqueline T. was great. She provided great options and was helpful during the process. We are very much looking forward to our vacation next year.
J. S.
I have had a very good experience dealing with Jacqueline on a booking over the Christmas period. She was helpful and responsive to our request to extend our booking by a day, even though the owner went AWOL for a few days.
A. N.
Evie was fantastic in helping us booking the venue for our dream wedding. Her responsiveness and dedication made it a breeze!
J. M.
Our group really enjoyed the vast grounds and al fresco dining in the veranda. Weather left something to be desired but that didn't take away from the villa!
K. G.
Evie (Senior Weddings & Events Consultant) has been AMAZING. She was so responsive and worked so super hard to get us the best result. At first we could not cancel nor reschedule our booking. When we offered a counter, Evie worked super hard to make sure that the best was given to both myself and Alessia/Jacopo (owners of villa). Now we have been able to reschedule for a small increase of fee (due to inflammation) which was worked out great for both of us. Evie set up meetings with the owners and did all the leg work for us. She was super friendly, easy to talk to and I really feel that she genuinely cares about helping us. Thank you so much Evie!🧡 We cannot recommend you enough! If you need support with rescheduling a wedding and accomodation, go to Evie!!
G. K.
Our kids really enjoyed the pool and games provided, gave us some time to ourselves. Weather left something to be desired but that didn't take away from the villa!
d. c.
We had to change our villa dates ,and this was done swiftly with great communication from Olivers Travels.A big thank you to Marian for doing all the work for us very quickly ++++++++
J. S.
First experience with this company, really pleased with the customer service. Constance was really helpful and went above and beyond to help me book a short break. Would definitely recommend!
T. M.
Had an excellent experience with Juliette, who was very helpful for our booking. We found a perfect villa!
M. D.
We would like to say a thank you to Constance Manceau, at Oliver's Travels as she has been very helpful throughout the booking of our holiday.
N.
I felt the service from Oliver's Travels was personal, informative and timely, we put our booking request on hold for 48 hours while we made the final decision. All our questions were answered promptly, and nothing was too much trouble, in particular our dealings with Juliet, she really did go the extra mile!
J. B.
Fabulous to deal with from start to finish. We rented a delightful house near Sainte Alvere. Madame Serre was a pleasure to deal with, friendly and helpful. Highly recommended thank you.
L. A.
I would like to thank Evie for her fantastic customer service! She helped me select relevant venues according to my budget, provided me with the detailed contract for each and managed to set up a visit overnight so that my parents could check out our dream place before booking. I highly recommend this agency and won't hesitate to book a venue for family gatherings.
2. A. B. &. C.
My name is Kimberli, I am up there in age and technology goes faster then me. I was inquiring about a booking and was having trouble. Sophie at Oliver's Travels was ever so patient with me. Assisted in every way with all of my questions. This has been a tough year for my family on top of COVID. Our family vacation to Scotland had to be cancelled this past year and so I was trying to reschedule. She walked me through everything and reassured me every step of the way. I am a small business owner and I appreciate when employees go that extra mile. I would hire her. Thank you
C. D. M.
The booking process was so smooth and fast, found the perfect villa without stressing out and search a lot, thanks to Jacqueline, definitely recommend this service!
A. F.
I called this company which I had never used before, talked to Emily B, what a lovely lady and managed to find a property for a large party at the very last minute. Thank you Oliver's Travels
A. M.
We have been dealing with Evie at Oliver’s Travels, she has been fantastic in coordinating our wedding plans. We wanted this whole thing to be stress free and it has been just that! The whole experience has been brilliant and we would recommend them over and over!
E.
Evie has been an angel to deal with.
She's responded almost immediately to any email I sent her and was extremely nice, kind and professional. The service provided has been second to none. I'm a very happy customer! Thanks Evie!
H. S.
We used Oliver’s Travels 2 years ago to visit France, this year we returned to book a UK property and cannot fault the service start to finish.
K. H.
The site was easy to navigate, with really beautiful properties listed, and when it came time to book, Juliette Foulon was super responsive, helpful and friendly. Thank you!
V. K.
We were looking to hold a wedding in Italy. Evie, our consultant, was amazing! She was so helpful every step of the way. She was able to provide us with every little detail you could think off and was happy to answer our calls/emails, even outside of working hours. Despite being in a COVID Lockdown, Evie and Oliver Travels were super helpful and guided us every step of the way.
We planned a religious ceremony and they were able to inform the owners of the villa ahead of time so they would tailor the Villa for us and we could have the wedding we dreamt of.
We haven't received service like this from any other company before and we would highly recommend Evie and Oliver Travels to anyone looking to book a villa abroad for a function/wedding.
R. S.
The booking process was very straight forward and the villa was as described if not better! Will most definitely be booking again!
P. P.
Excellent prompt, efficient and friendly service provided by Jacqueline at Oliver's made the whole booking process stress free.
W. K.
I fell into the lap of Oliver’s Travels and am SO GLAD I DID! I have never been treated as well by ANY travel company EVER! My communications with Amelia
( my booking agent) and Zeunah (customer service) have all been timely, efficient and informative... and pleasant! If you are planning a trip I highly recommend using Oliver’s Travels.
P. C.
Lovely website with gorgeous properties…..I had a query on one of them which Constance swiftly found the answer to. Will hopefully book with them again!
R. p.
I cannot fault the service from Amelia, she was knowledgeable and friendly. Only feedback I would give is that I am disappointed that Oliver’s couldn’t bring down the price of the property we wanted any further. I did book a different property with Amelia, one within our range and equally as nice. Thank you for arranging our winter trip!
Ravi :)
H. C.
Just a quick word to say that I very much appreciated the friendly, professional and rapid response of Evie in sorting out our request over the past 24 hours following on from a minor disappointment. Thank you.
D. M.
Thank you to Morgan for all of your help in finding a villa for our family holiday next year. We are very much looking forward to our holiday
D. H.
Great booking process, looking forward to my holiday next year! super efficient and friendly. Thanks Nicola Duffell!
C. L.
Very happy with the overall service, it's our first time using Oliver's Travels, we decided to holiday in the UK this year and wanted to take our rescue dog away with us. Oliver's were brilliant in arranging this and everything else we needed with the owners, thank you!
K. P.
When first starting to sort out bits with our wedding, Oliver's travels were a bit bumpy. We found it difficult to communicate, I wasn't too sure what we needed to do, was worried about getting ripped off etc. We went to see our venue/accommodation in February and we fell in love with it 😍 the owners were accomodating, taking time out to let us see the venue and our wedding planner was there to help run everything smoothly. We were due to get married in August 2020, but due to covid-19 we decided to reschedule with all the uncertainty. Since then, we have been in contact with them and the owner and successful moved our dates to August 2021, no hassle at all! I am not sure who we spoke to at Oliver's travels, or if it was multiple people at one time but they were very accommodating, fast (responsive), down to earth and really easy to chat to in getting our dates changed. We were really worried with reviews on here and with hearing about other travel agencies in the news, that we wouldn't have an easy ride, but we are lucky to have been dealt with, in such a professional manner. They were very easy going. A massive thank you to Oliver's travels and the owner of our accommodation/wedding reception venue Alessia and Jacopo who have made this easy. I hope that everyone else who has had a bad experience manages to get their holiday, wedding etc. sorted 🤞🏾 I know how stressful it has been for me I hope you get a good experience too.
H. S.
Thank you, Juliette, for a very swift and pleasant booking process for our 2022 summer holidays, answering all our queries promptly!
K. C.
Oliver's Travels have given me an excellent service and I'd have no hesitation in recommending them to anyone. I've used a different company over the years who are simply not as good and also don't have the extensive range of villas that Oliver's Travels have. I rang them out of the blue about a holiday villa for a family member and within half an hour had received a list of suitable villas - one of which my sister stayed in, which was spot on. I have recently booked a villa for later in the year and had lots of questions - all of which Harriet at Oliver's Travels answered promptly having spoken to the owner. I was impressed by this company's willingness to help and their understanding of people's needs and concerns. I shall be telling all my family and friends about Oliver's Travels.
R.
We had a wonderful stay at Lake Cottage in Norfolk. The venue was outstanding inside and out. Such a beautiful place to stay - right on the edge of a lake with lovely walks on the doorstep and tons of wildlife. Highly recommended - a luxurious, characterful gem of a place with really nice owners.
P. S.
Had a great experience booking our villa holiday with Oliver's Travels. They were really responsive to emails and Fanny was really helpful checking that the arrival times for our flights would work for the handover. I would definitely recommend them and would use them again based on this experience.
S. G.
I love Oliver's Travels! After using another well-known villa company I decided to book a villa with this UK based company. Great choice of villas and competitive prices too. Staff are incredibly helpful and friendly. I'm looking forward to personalising my holiday with the concierge service they offer too. Special thanks to Amelia 🙂
S. B.
Evie has been very helpful to date with helping me organise a wedding venue Thanks very much!
J. P.
This is the first time I have booked with Oliver’s Travels but the service has been excellent. Quick response to a question before I booked and easy to book online with immediate confirmation providing all the information I would need. When I had to change the date of our holiday Emma dealt with it within a day and once again immediate confirmation of the updated booking. I am looking forward to our holiday in September and hope to post positive feedback on my return.
L. K.
We've just booked a trip to Sicily and have found their selection of accommodation of a very high standard at decent rates. The customer service correspondence has also been very prompt and helpful, and they have made planning a trip from abroad very easy. We are yet to see the accommodation in person but so far Oliver's Travels service has been fantastic.
A.
We made a mistake with the booking and we have to say Oliver’s Travels handled the issue exceptionally. With professionalism and respect, they have excelled our expectation. Many thanks yet again
A. M.
As a first time user of Oliver's Travels I found the staff very professional in their approach to bookings. They talked me through the process in a very relaxed and calm manner. I was then kept updated on the progress of my booking via email. The whole process including taking my deposit was very smooth and efficient. Would definitely recommend Oliver's Travel to others.
S. C.
The website is very well laid out with a good selection of filters (I know this sounds sad, but it really helps narrow the choice down) and a brilliant choice of villas (if anything too good as it took us a very long time to pick one, even with the filters). However, what really impressed me was the service received by the travel consultant Sophie, who was excellent! Any questions we had, even when it involved contacting the villas owner were answered within an hour, she could not have been more helpful and would make me happy to book again with Oliver's Travels.
K. P.
I coordonate and book at least 2 vacations per year for my extended family and the booking process through Oliver's Travels has been absolutely wonderful. The customer service, follow up and problem resolution I received from Harriet, Sophie and Britta has been exemplary and I can't thank them enough for taking the stress out of this process for me! We're all very excited and looking forward to our vacation in Ireland next May.
M. T. S.
Great service from Evie, she is responsive and quick to find locations suiting to my request.
R. H.
Evie was brilliant! Super helpful and knowledgeable. Would highly recommend
N. D.
I booked a wonderful house in Greece with Oliver's Travels and I have to say that it was an extremely convenient way to book a vacation house. As soon as I was on their homepage a chat window popped up with a very sweet employee from Oliver's Travels. She asked me directly, if I need help and I was more than happy to do so. The whole booking process went so smoothely and I never felt as supported before. It was more than easy and the service from Oliver's Travels is also very quick in responding which I really appreciated. It felt very personal although you sit in front of a computer. Thanks to Amelia and thanks to Olivers Travels I am soooo looking forward to our amazing house in Greece.
S. H.
The staff at Oliver's Travels were extremely helpful when we were trying to book a holiday from a hotel in Madrid. We could not get through on the hotel wifi to the company website and Renata picked up on this and we were able to book via emails and then pay the deposit when we returned. I still find the website difficult to manage but everyone in the office has been great. I look forward to seeing if the chateau comes up to expectations...
W. M.
Thank you so much to Evie who helped us a lot in finding the 'venue of our dreams' for our wedding. She is a great listener who won't disappoint!
T. R.
Have used Oliver's Travels for 3 years running now and have never disappointed. They have an excellent website and extensive range of quality properties, which is easy to filter down to those that meet the needs of the trip such as all ensuites bedrooms or a tennis court and games room.
They always provide an excellent service and a pleasure from start to finish. They also go above and beyond including arranging activities such as wine tasting or arranging a champagne reception on arrival for special occasions. As arranging large group Holidays can be stressful at times, Oliver’s travels are always there to help and would highly recommend.
C. S.
Our first experience of Oliver's Travels was very positive; we are confident that thanks to their efforts we have found the ideal place for a large 80th birthday celebration. The range of guests, literally from 8 to 80, and varying demands for privacy, catering, entertainment etc, must have taxed the patience of Flora and the others. More to follow after we return!
t. k.
In this age of take it or leave it I found the customer service at Olivers Travel outstanding. It was so pleasant finding a company that cared about your problems on booking a holiday, normally a stressful time. But Olivers and especially Emma eased the problems we had, especially helping us take our little dog with us. Instantly contacting the owner and returning a favourable e mail within the hour. You deserve your 5 stars
D. M.
Morgan was a delight to deal with, nothing was too much trouble. I'll be asking for her again!
T. H.
**UPDATE**
I've changed this review from a 1 start to a 3 star as Oliver's Travels compensated us for the problems we had on our holiday in the end though only after we had posted this review.
**PREVIOUS REVIEW**
The villa didn't match the website and Oliver's Travels claim it's not their responsibility to make sure their listings are correct.
When we arrived at the villa we booked through Oliver's Travels it turned out that the heated swimming pool required an extra €130 a day supplement despite being listed as a key feature on the website with no mention of an additional fee.
Upon complaining to Oliver's Travels that their website was misleading they informed us that it's not their responsibility to make sure their listings are correct and that we should've checked with the owner.
At no point during the booking process did Oliver's Travels tell us we needed to confirm the details of their listing with the owner and even if they had it wouldn't have been possible as they only provided the owner's contact details after we had already booked and paid the deposit!
R. F.
We worked with Stephanie to find our wedding venue in the Loire Valley and I can't recommend her highly enough! She arranged viewings at 3 chateaux with just a couple of days notice, was very prompt at returning emails and provided all the information we needed upfront. She made what could have been a stressful experience very enjoyable and I would recommend her to anyone looking for a wedding venue in France.
B. H.
Super helpful service with lots of flexibility. Stepped up and doublechecked some of our special requirements.
E. S.
Had a fantastic experience with Evie who was extremely helpful and responsive to all of our questions and careful to tailor to our needs. Would highly recommend! Thank you for all your help, Evie
P. S.
I have been dealing with Fanny who returned a message left on Bank Holiday Monday the next day and has responded to emails quickly, taken up points with owners and generally been very good, and sympathetic to my indecision!. We have now booked for August 2019 and all seems fine. We are very happy with the service from Fanny which feels more personal and reassuring than so many holiday booking experiences these days. Pamela
S. M.
We have booked a very special birthday treat for my husband to spend a holiday at this beautiful destination. We have been amazed by the exceptional standard of service and extra special touches that have been given to us. I would like to say an incredibly huge thank you to Sarah Asgaraly as she has been super attentive and a sheer delight to have the pleasure of liaising with.
We are so very excited about our pending holiday with Oliver's Travels.
C. G.
Just returned from Corfu. The first time we have used Oliver's Travels and I would certainly use them again. Everything was beautifully organised, they were efficient, it was a fabulous villa. We were sent a wonderful goody bag before we left full of holidays gadgets and toys and a delicious looking cookbook on our return. Highly recommended!!
K. J.
I hired the Chateau du Bastit in the Dordogne through Oliver's Travels. It was expensive but in my mind worth every penny. The place was absolutely magical. Overlooking the Dordogne River with fabulous kitchen, rooms and terrace. There were 14 of us sitting out on the terrace every night eating and drinking under the canopy of stars. Everything went very smoothly. There were a couple of small hiccups but these were instantly put right by contacting Zuzana, the concierge at Oliver's Travels. It was one of the best holidays myself and my family members have ever had. Would not hesitate for a moment to use Oliver's Travels again
D. T.
We needed a 6 bedroomed house with a good pool to celebrate a special birthday with our daughters and grandchildren. The team at Oliver's were very helpful sorting several questions for us and the booking process with Harriet was easy. She called us back within a few hours to confirm everything. Now we have someone to help us finalise any details / extras
Will leave a further review when we have actually experienced the chateaux.
O. H.
I had such a wonderful stay in a beautiful French Chateau in the Dordogne. It was exactly as it was described and even better!! All the staff at Oliver's Travels were extremely friendly and efficient. I dealt with Flora the most and found her very professional and knowledgeable and will certainly be booking through them again for their service and they offer great VIP points too!! Wonderful!!!
C. B.
Quick and easy to deal with. Holiday booking done without a fuss.
K. R.
I have received excellent service especially from Sarah in the concierge team at Oliver's Travels.
We are 6 couples all family members going on holiday and as you can imagine their has been a lot of organising to do and Sarah has helped me so much with a professional, friendly and efficient manor.
Sarah has put so much effort into helping us have a fantastic holiday.
Thank you Sarah and for the service you have provided.
B. R.
This is our first time of using Oliver's Travels in the long search for our daughter's perfect wedding venue. We have searched from the Sychelles, Mexico, Antigua, Santorini, Sorento, and many more. When we first saw the Chateau, we all agreed that this was the right location. Stephanie has been wonderful with her local knowledge, and Sophie on the Chat service made the booking exceptionally simple. Their service has been great and I could recommend them to anyone. Thank you so much.
D. S. A.
Managed to get through to someone straight away every time we called, there’s been no wait time but I have to say last year I couldn’t get through by phone, but very pleased with the service from everyone this time. I spoke with Danielle regarding my booking date change who called me back every time until everything was in place! Thank you very much!
S. P.
We are repeat customers and once again found Oliver's Travels very friendly & helpful. They held our preferred accommodation for 48 hours until all members of our group had a chance to OK it. Recommended...!
R. R.
Took some time to get a date change confirmed with the property, but we just wanted to say thank you to Danielle for being so patient with us and with the the owners. Eventually all sorted and we’re looking forward to the end of summer!
P. O.
We had a delightful week in Chateau Seiguier in the Loire valley . We were only four so we could have slept in a different bedroom every night had we wanted! All the rooms are individual and antique. The grounds extend to several hectares and have a lake and a stream. Eric the owner is a delightful man and speaks excellent English as well as being helpful. He posted back to us in the UK a speaker we left behind at his own expense.
A. O.
Their properties are gorgeous, spoilt for choice and I cannot wait till the summer! Thanks Oliver’s (and Alison has been amazing!) the whole process has been fab!
J. R.
Thank you Oliver's Travels for such a wonderful holiday! We have arrived back from Vidamar Resort, Algarve and it was incredible! From the moment we enquired, to making the booking your team made us feel really valued and nothing was ever too much trouble. Arriving and walking into our Ocean Villa was amazing, we truly were lost for words. The resort was fantastic, everything was above and beyond - friendly, helpful staff and the restaurants and pools were brilliant. I will be in touch very soon to book next year's Vill'otel! Huge thanks again!
B. J.
Fantastic from beginning to end. We will never use Unique Home Stays again. Oliver’s Travels RULES.
t. m.
Sarah at Oliver's Travels has been brilliant so far. Very responsive and helpful with answering each and every one of my questions about facilities at the property, nearby restaurants, catering and activities (such a wine tours) - very helpful to have this line of communication between us and the property owner.
M. B.
I haven’t actually been on holiday yet but the booking experience and concierge service have been excellent. We are travelling with our dog and he will need worming before we return, otherwise he won’t be allowed back into the UK. I asked the concierge service for the name of a vet near our accommodation and Sarah got back to me very quickly with details of one.
T. H.
Many thanks to the Team at Oliver’s travels for enabling 15 of us to have a fantastic time at Chateau De La Flocelliere in the Vendee this August.
Special thanks to Sarah, our concierge link person for sorting out those last minute problems that happen even when the documentation is labelled and in the file and you are ready to leave.
Flora and Sarah who we dealt with, handled questions with calm understanding and the end result was that our party, with an age range of 6 months to 73 years could not have had a better time.
Thanks also to Oliver’s Travels for the box of goodies that arrived before we left AND the receipe book waiting for us when we got home.
Tessa and Stephen Holdaway and family.
P. T.
Everything was made so easy for us- emails and phone calls provided excellent communication, Sophie was constantly helpful making sure we found exactly what we wanted- in these muddled times it was very reassuring to feel we were in such capable and professional hands.
L. B.
Very easy to use website, plus professional and friendly staff with all my interactions to date.
L. W.
This was my first time booking with Olivers Travels, overall I was very pleased with thte service I have recieved. Katie Thomas was a pleasure to deal with and all questions I had were answered quickly and professionally. I would 100% recommend this serivce to others .
J. R.
Great service from Oliver's travels! Knowledgeable team that dealt accurately and promptly with our enquiry, providing us with the perfect villa in a very helpful and friendly manner. Saved us ours of trawling through internet sites.
S. E.
Marian was very helpful with arranging our booking.
K. P.
When first starting to sort out bits with our wedding, Oliver's travels were a bit bumpy. We found it difficult to communicate, I wasn't too sure what we needed to do, was worried about getting ripped off etc. We went to see our …
S. C.
Booking process was great
All my questions were answered promptly.
The website is very informative.
Now looking forward to the trip!
M. B.
Great Agency!! Just came back from the most amazing week in Portugal at Villa Dianai! Thank you Oliver’s Travels!
S. C.
Excellent service by Katie! Our second year using Oliver's Travels. Once again, it took all the stress out of finding the right villa. Many thanks
M. W.
Professional, accommodating and have a wonderful collection of unique villas. Their website is best in class. They are honest with their reviews. No question is too much trouble.
D. T.
We needed a 6 bedroomed house with a good pool to celebrate a special birthday with our daughters and grandchildren. The team at Oliver's were very helpful sorting several questions for us and the booking process with Harriet was easy. She …
C. F.
I love these guys, what a fantastic company. Fanny was amazing help, and we are so excited about our upcoming holiday. Thanks so much.
M. W.
We had a wonderful stay with Oliver's Travel. The customer service is always available for any enquiries. I would definitely recommend them!
S. I.
Thank you Oliver's Travels for a perfect summer stay at Petit Shambala in France. Amazing place, and amazing service from Renata at Oliver's Travels. Will definitely use you again for future travel planning.
E. O.
Excellent value and friendly staff. A great company to deal with!
T. S.
Oliver's Travels provide high quality holidays that in my experience are accurately reflected on their website. I have found the level of service excellent and the staff polite and helpful.
T. B.
Spoke to Katie at Olivers travels, she was extremely helpful and prompt with her responses. really looking forward to our holiday! Many Thanks Katie! A++++++++
M. W.
We had a wonderful stay with Oliver's Travel. The customer service is always available for any enquiries. I would definitely recommend them!
N. S.
Very quick to reply to emails, even got our holiday booked over a weekend with the help of Britta. Very professional and friendly. Thanks!
H. M.
I had a range of questions about my holiday villa and Nicola was able to provide quick responses to my queries and was extremely helpful. Very happy with the service!
J. B.
Found out perfect villa on your website and the assistance from Fanny was quick, polite and helpful. We can now start looking forward to a special holiday. Thank you!
A. N.
Smashing service, many thanks to Adam for resolving what could have been quite lengthy!
M. W.
Professional, accommodating and have a wonderful collection of unique villas. Their website is best in class. They are honest with their reviews. No question is too much trouble.
J. C.
Great company to use Nicola was really friendly and very helpful, nothing was too much bother. A very happy customer
C. N.
We haven’t actually been on holiday yet but the booking experience and concierge service have been excellent. Sarah in particular has been most helpful.
A. W.
Received all information on time, cant complain
s. s.
Excellent website, easy to use and a quick response confirming our booking. Villa booked for 10 days in September, so far so good!
M. B.
Great Agency!! Just came back from the most amazing week in Portugal at Villa Dianai! Thank you Oliver’s Travels!
D. W.
Just booked. Easy to use website and answered all my questions before booking. Held property for 48 hours while we decided to go ahead. Nice people.
M. S.
Oliver's Travels has proven to be a reputable business that defends guests. This means a lot in such a business.
L. C.
Sarah was extremely helpful. We had to contact her several times and she always got back to us immediately.
C. F.
I love these guys, what a fantastic company. Fanny was amazing help, and we are so excited about our upcoming holiday. Thanks so much.
k. k.
Great services from all at Oliver's travels! Will be using you every time I book a villa holiday!
g. h.
As a first time user of Oliver's Travels I have found the customer support to be excellent and would thoroughly recommend this company.
S. S.
Smooth and easy booking system and the Oliver's team could not have been more patient and helpful
J. D.
Amelia was very helpful and made the booking process easy and pain free! Excellent customer service
m. t.
I have never had any problems at all with Oliver's Travels and will use them again.
S. C.
Booking process was great
All my questions were answered promptly.
The website is very informative.
Now looking forward to the trip!
C. E.
What a wonderful company. Fantastic customer service, very responsive - and amazing properties. Definitely a new favourite for me!
A. G.
Great service during such testing times, couldn’t be happier with how I have been assisted. Thank you!
B. M.
Very friendly and helpful booking experience, both on telephone and email
o. b.
Fanny from Oliver's Travel offered excellent services. Great stuff!!
R. A.
Excellent service with quick and helpful answers from Marie in the team. Would definitely use again.
S. G.
Easy to use and simple to book with prompt customer service.
S. M.
Just effortless!
R. P.
Lovely selection of properties and very helpful team!
J. S.
Always gave swift responses to my queries, even when I kept changing my mind!!
P. L.
Great service, very easy, good value, and really helpful
A. L.
Are you looking for travel agent
R. S.
Oliver's Travels delivered, with bells on!
L. G.
Fur coat no knickers
J. A.
Fantastic!
E. M.
From the beginning of our booking journey Olivers Travels has been great with their customer services, as well as having such a user friendly website! Evie in particular has been absolutely wonderful, and has gone above and beyond to help and has swiftly answered my (many!) questions and requests. 5 star service, thank you so much!
J. S.
Juliette helped us find a gorgeous villa, large enough for a family reunion holiday in Greece for this summer. She was so friendly and helpful. Counting down the days until we can go!
J. S.
H. H.
S. B.
C. W.
M. S.
K. T.
E. G.
N. R.
S. a.
M. F.
F. H.
B. N.
W. M.
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