Reviews of TUI Holiday Store. (Travel Agency) in Plymouth (Devon).
TUI Holiday Store
64 New George St, Plymouth PL1 1RR, United Kingdom
Description
Information of TUI Holiday Store, Travel Agency in Plymouth (Devon)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of TUI Holiday Store
Sunday
10am–4pm
Monday
9am–5:30pm
Tuesday
9am–5:30pm
Wednesday
9am–5:30pm
Thursday
9am–5:30pm
Friday
9:30am–5:30pm
Saturday
9am–5:30pm
Popular times
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Reviews of TUI Holiday Store
A. M.Great service from Livia. I received an email from Tui cancelling my flight. Spent 12 hours trying to book on line and speak to customer service. No one responded to any enquiry channel, including social media. My wife suggested phoning our nearest TUI store. Livia answerd straight away, took our new booking and processed payment. All done in under 5 minutes and cheaper than the internet price! Will henceforth use the TUI shop! Thank you
P. C.After receiving an E-mail just 14 days before our holiday to Mexico telling us the pool was closed in our booked hotel. We were absoloutely gutted we'd either have to cancel or choose 1 of 3 other hotels which were not anything like we'd booked! Fearing we'd have to settle for cancelling our holiday we dealt with a lady called Michelle in the Plymouth city centre branch. Most wonderful travel agent I've ever dealt with. Not only did she end up getting us a better hotel after being told the day before we couldn't. She also gave us a massive reduction on the extra we had to pay. I was ready to take to social media and totally rubbish TUI for what had happened and take my custom elsewhere. However Michelle is a credit to your branch and if not for het our holiday dream would have been ruined. So we'd like to personally thank Michelle and if anyone reads this to know she is a credit to you. You should be proud to have her on your team.
E. W.Thank you to Hannah from the Plymouth store, I am due to go on holiday next Wednesday and have phoned twice bombarding her with questions about the testing etc etc and she remained patient (despite my repeated questions) and gave me full clear advice (which I have struggled to get up until now)
C. C.Served very quickly and answered all our questions .
D. S.Lovely service from Nikki today. Nice big smile with some help and good ideas.
A. S.Very nice staff and tell you all u nead to no
G. C.Staff very friendly and helpful this is the 2nd time i have used them and would carry on using them
p. c.Never book anywhere else so polite and friendly cant do enough for you holidays are amazing to highly recommend
M. F.Brilliant. Very helpful and knew there stuff. Nothing was too much
D. R.Perfect store and great holiday booked
s. k.Always helpfully staff
k. h.Good value holidays
V. V.
B. B.
T. L.Contact
Photos
