Reviews of Impress Travel (Part of NJT business group). (Travel Agency) in Southampton (Hampshire).

Impress Travel (Part of NJT business group)

21 Reviews

10 Comments

Travel Agency

Travel agency

Downwood Cl, Dibden Purlieu, Hythe, Southampton SO45 5SU, United Kingdom

Description

Information of Impress Travel (Part of NJT business group), Travel Agency in Southampton (Hampshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Impress Travel (Part of NJT business group)

Reviews of Impress Travel (Part of NJT business group)

D. B.

We got so undecided with the destination we wanted for our honeymoon but Eva was so helpful, calm and friendly that she managed to book us the most luxurious of honeymoons. Right from the very start Eva couldn’t have been more helpful and caring. Our budget was taken in to account, our flights checked in for us, documents printed for us. It was so stress free and I would highly recommend going to Eva if you ever need a trip, honeymoon or family holiday, we will be booking through you again in the future.

C. H.

Ewa James was fantastic from the offset setting up this family holiday for us. Not only was it a great last minute deal , but she sorted the whole cruise for us and extras and was very quick to reply to any query contacts. Thoroughly recommend a travel booking experience with her and will be engaging her for our next adventure !! She even provided the Northern Lights in August - can’t get better than that 😀

L. S.

I have booked my last few holidays through Eva James at Impress Travel and because of the service I have received from Eva, I have vowed never to book a holiday without her again!! She went above and beyond when we had to cancel our holiday in February due to covid and again on our last holiday when my sons passport was out of date (we managed to get it sorted just in time) but she was always at the end of the phone to offer advice when I was having a panic and she was ringing around to see if there was a solution, like I said, she goes above and beyond!! She is a lovely lady and her customer service is first class. Thank you so much Eva. 😊

A. T.

Eva helped us to book our honeymoon to Costa Rica and we are so glad we bumped into her at a wedding and honeymoon events show in Ringwood. Eva goes above and beyond for her clients. She was incredibly responsive to any queries which was especially important due to ongoing changes with Covid. Eva even offered to travel closer to where we lived so we could meet face to face and offered to pay for our drinks. I used to work for Tui holidays and I wouldn’t go back. Eva can book with many different travel partners including Tui, however her personalised service is second to none. Due to her contacts she was able to arrange a room upgrade with dreams las mereas Costa Rica hotel. The room was the best room possible and we had the most amazing time. If you want fantastic customer service and a dream honeymoon or holiday, think about booking with Eva at Impress Travel. Thank you Eva for everything you did, hopefully see you again soon :)

R. C.

Ewa James is a fantastic travel agent! I booked my second trip with her, this time to Africa, and went to Malawi for a charity work, then Botswana and Zimbabwe for holidays. The trip was great, the hotels, transfers, etc. Now what was really impressive and worth mentioning is when things go wrong. I woke up the day I was flighting out with the news that BA flights were grounded. Ewa messaged me and told me not to worry. In a few minutes I had new flights booked, and no disruption to my trip whatsoever! Planning an amazing memorable trip is fantastic, but being aware of what's going on and solving my problems when things go wrong is phenomenal! Definitely recommend to everyone!

S. P.

First travel with Impress Travel and I am so pleased with the trip! best one in my entire life (and I travel quite a bit). and all thanks to Ewa! My trip was to Zambia, Zimbabwe, and Botswana, traveling to very remote places, some times there was very limited facilities wifi, etc. the trip also included white water rafting in the Zambezi river (one of the most challenging rivers for water rafting). This trip was planned perfectly, Ewa made sure that the 10 days I would spend there, would be filled with awesome activities and unforgettable experiences, with no time to be messing with the phone. The trip was too good! Every journey, activity, meal, etc were planned. She also provided me with a booklet with the whole itinerary which I took with me and helped me to know what was next! At first, I was a bit concerned about the white water rafting but Ewa was super supportive, she will call me and ensured that I was in good hands and indeed, I was! - I could repeat this trip all again, I ended up loving the water rafting! She also managed all the travel insurance and provided a list of items that could be useful to take for this trip - this is a good tip as this was an unordinary trip so I wasn't very sure what should I be taking. Thank you so much Ewa for being so caring and planning everything so carefully. I will never forget this trip and I am looking forward for the next one to come! :)

J. G.

Thanks so much Eva for arranging the fantastic Malawi mountain climb. It was a great group and the guides you selected were excellent. The safari was magical. I look forward to the next adventure you arrange!

S. W.

Eva is very warm and knowledgable. She helped me in booking flights to Malawi - providing options and keeping me updated throughout. She is highly experienced and enjoyable to work with.

G. A.

I’d like to thank Mrs Ewa James for her outstanding professionalism in organising our family holiday in Egypt. The hotel was very well chosen to satisfy different age expectations. Ewa was easy to contact and responded promptly, in regards to any concerns (visas, COVID, transfers, possible rescheduling of the holiday, travel insurance). Choosing to travel with Impress Travel, you will be in the comfort of a predictable experience for the whole family.

a. v.

I highly recommend Ewa James at Not Just Travel - Impress. She was so helpful in organising a family cruise to celebrate my mothers 80th birthday recently. Nothing was too much trouble for Ewa, she had great attention to detail and customer service which we really appreciated. We had a fantastic trip and a 10/10 booking experience with her.

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