Reviews of Home from Home. (Travel Agency) in Swansea (West Glamorgan).

Home from Home

37 Reviews

9 Comments

Travel Agency

Vacation home rental agency

101 Newton Rd, The Mumbles, Swansea SA3 4BN, United Kingdom

Description

Information of Home from Home, Travel Agency in Swansea (West Glamorgan)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Home from Home

Reviews of Home from Home

M. W.

The staff from Home From Home went out of their way to make our holiday a great success. We mistakenly ordered a food delivery before we were due to arrive and they had packed it away carefully in the fridge, freezer and store cupboards! What great service.

D. L.

This was our third booking with Home from Home and on each occasion, we have found the team to be extremely professional and friendly. We have always been provided with lots of information to help us get the most from our holiday. Can't fault them, five star!

A. E.

Had a lovely Bank Holiday weekend at one of their properties in Mumbles in April/May 2021. Great value for money and was all very well organised throughout. Some lovely personal touches also. Highly recommended.

Z. B.

We have had a fantastic holiday in Swy-n-mor, Horton, The Gower. It is a very spacious house, very well equipped, with a modern feel. We especially enjoyed the large garden with a warm outdoor shower within walking distance of the beach. A great location for costal walks. A lovely cottage to bring the dog and all the family. Thank you very much.

S. M.

We have used the company for many years and stayed in several different properties. Always pleased with our accommodation and happy to use the company in the future. We’ve already booked for next year!

R. P.

Just returned from a week on Gower and myself and the family had a fantastic time. With all that has gone on over the past few months I was very nervous before going but have to say the staff were brilliant at providing reassurance and communicating everything ahead of the stay. I was so please to hear how thorough the key collection, cleaning and property preparation process was in regards COVID and this was very welcoming. I can only apologise for talking up so much time of the staff with my worries and so many questions. Roll on our next family trip to Gower!

K. O.

Stayed at sea spray in the mumbles. Very clean and well equipped.Only thing negative I can say is that it could do with a lick of paint and maybe new bed frames. But all in all had a lovely week.

D. o.

Office looks amazing, staff are warm and welcoming. Always get a positive response and actions completed by them.

R. S.

Home from Home came highly recommended to me by family members who have used their services for a number of years. On this occasion I sadly encountered a problem relating to the third party cleaning company. Home from Home (Owen specifically) have done all that can be done to rectify the issue and ensure that the matter is resolved to my satisfaction. Sometimes things go wrong and it is on these occasions that you find out whether a company can truly fulfil their Customer Service claims. In this instance they have. The 3* is therefore reflective of a 5* rating for Customer Service offset by the problems created by the third party company. My problem was very much specific to the cottage itself and I would anticipate that this was an unusual situation for them. If I was rating the Mumbles team (and Owen himself) it would be 5*. Such a shame they have been let down. I note that some people mention they are encountering problems in contacting Home from Home - I used the email address and was phoned back within a few hours on a Sunday - which surprised and impressed me.

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