Reviews of TUI Holiday Store. (Travel Agency) in Woking (Surrey).

TUI Holiday Store

19 Reviews

15 Comments

Travel Agency

Travel agency

27 Wolsey Walk, Wolsey Place, Woking GU21 6XX, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of TUI Holiday Store, Travel Agency in Woking (Surrey)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of TUI Holiday Store

Sunday

11am–5pm

Monday

9:30am–5:30pm

Tuesday

9:30am–5:30pm

Wednesday

9:30am–5:30pm

Thursday

9:30am–5:30pm

Friday

9:30am–5:30pm

Saturday

9:30am–5:30pm

Popular times

Sunday

9
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16
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Monday

9
10
11
12
13
14
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16
17

Tuesday

9
10
11
12
13
14
15
16
17

Wednesday

9
10
11
12
13
14
15
16
17

Thursday

9
10
11
12
13
14
15
16
17

Friday

9
10
11
12
13
14
15
16
17

Saturday

11
12
13
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16

Reviews of TUI Holiday Store

M. G.

We have just booked our honeymoon to Bali with Nicki at TUI. We are absolutely over the moon! Everything from beginning to end was amazing- Nicki listened to us, was attentive, caring and kind. We have spent over 3 hours in the store today looking at different locations, flights and accommodations- not once did we feel rushed by Nicki or pressured to make a decision. We came in not even knowing where we wanted to go for our honeymoon, and we’ve left with the holiday of our dreams! Thank you Nicki for making our experience 10/10!

N. K.

A big thank you to Lewis for taking the time to find me a last minute holiday. He was amazing and really went out of his way to work through the various options to find the holiday that suited us. Very professional, efficient and friendly service. Will definitely be returning to book our next holiday with him!

T. W.

Booked a holiday with Tui Woking - amazing knowledge and service. Jade took all the hassle out of the booking as I needed special assistance for one of my party. Will absolutely use these guys again for all future bookings

Y. B.

Thank you so so much to lewis. My original online booking was cancelled so Lewis went to so much trouble to make this holiday happen. He understood the surprise value for our parents and not only arranged the same dates, but better flights and at cheaper by 20% price. He took extra time to phone my parents and we had a lot of laughs throughout the booking. Lewis is your old school, happy, funny, upbeat, proffesional, courteous and knowledgeable high street travel agent. Lewis, thank you so so much.

S. C.

I booked my trip to Australia at Tui in Woking.Being somewhat useless at anything in line- Lewis was more than tolerant of my incessant questions.He has sorted my trip out and obtained the best deal for me.So- big thank you.

a. w.

Yesterday an elderly man was trying to sort out his ‘Passenger Locator Form’ for his upcoming trip to Ireland. He couldn’t do this on his laptop and thought it was ‘broken’ and trundled off to Woking library to use their computer. Unsuccessful & now feeling dejected and a bit depressed, he was walking past this TUI store and decided to pop in. As he didn’t book his flight via TUI they couldn’t really help - which he understood. On his way out, one of the team asked him to come back and she and her colleague went onto the computer and offered to help. They soon realised he was trying to do this too early. They explained he can’t do this until the day before his flight. These two staff asked him to pop back on Monday and offered to help again. First, they did not need to offer this help. Second, at a time of relentless sales targets in a tough business they could have just taken the easy option. Third, this is a very rare occurrence these days. People are so busy and worried about the virus etc that it’s sometimes difficult for us to consider others the way these two did. They did not ask for any thing in return. Just two genuinely good people with good hearts. And finally, this old man is our father and grandfather and we are really excited about all getting together this year after 3 years and many thousands of miles apart! Thank you so much to whoever these ladies are. It’s so uplifting to see this kindness - especially at this time of year. Merry Christmas to these two mysterious good samaritans whoever they may be, and the entire Woking TUI Team! FOOTNOTE: [I have since found out the Store Manager is Lewis and the two young ladies are Claire and Katie! Thank you!].

C. P. (. P. H. I.

THANK YOU LEWIS! Being having a nightmare changing my booking due to covid but Lewis was amazing. He listened to my complicated query and sorted it out straight away. Professional and efficient service. Thank you

G. I.

H we used to use the Highwycombe store but with the attitude of booking that we tried to book we were told you do not do it anymore Luis that was there at the time found it straight away he actually offered it to us because we were under the impression that we weren’t gonna be able to go to that accommodation in Tenerife he then transferred to the woking shop he has been a fantastic very helpful young man and his colleague Katy she’s an absolute angel I will give them hundred out of 100 for all their efforts They are so professional and a credit to the company

S. L.

10/10 experience from Lewis. Highly recommend!!

Fantastic service from TUI lovely staff cannot fault walk out in 15 minutes finding the hotel we wanted! Very pleased and happy will definitely use again for are future travels 👍