Reviews of Maes Glas Vets, Bridgend. (Veterinarian) in Bridgend (Mid Glamorgan).
Maes Glas Vets, Bridgend
Church Acre, Brackla, Bridgend CF31 2NJ, United Kingdom
Description
Information of Maes Glas Vets, Bridgend, Veterinarian in Bridgend (Mid Glamorgan)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Maes Glas Vets, Bridgend
Sunday
9:30am–12:30pm
Monday
8:30am–6:30pm
Tuesday
8:30am–6:30pm
Wednesday
8:30am–6:30pm
Thursday
8:30am–6:30pm
Friday
8:30am–6:30pm
Saturday
9:30am–4:30pm
Popular times
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Reviews of Maes Glas Vets, Bridgend
s. l.
Difficult to see the same vet twice so continuity sometimes disrupted but I feel there is a lot of knowledge shared amongst the vets and the 'less experienced' will readily consult another if any doubt.
It is a friendly practice and staff across the board are polite and helpful.
Due to the number of patients time keeping is quite disrupted. I am not complaining as I may have been one who was 'slotted' in to support my boy. I am very happy overall with the level.of care at Maes Glas and have recommended you to many other dog walkers that I meet
L. R.
Reception staff need a bit of customer service training. Was left waiting to sign into our appointment whilst they were discussing holidays and ignoring us as we stood there like spare parts. Unsympathetic to the fact I was about to have my beloved hamster PTS, yes it’s ‘only a hamster’ but to me she wasn’t!
The vet however was fantastic, sympathetic and respectful, she was amazing and I’m grateful for how sensitively she handled everything. I would give her 5 stars if I could rate separately.
Apparently they take feedback seriously but I emailed my complaint to the relevant email address months ago with no response, hence this review.
C. H.
Our little cockapoo has been a patient of maesglas since she was a pup.
I have nothing but praise for the excellent service they provide. Called this evening to make an appt for tomorrow and they have made an appt for her. I cannot fault them.
D. F.
My dog has an allergy to her injections. These go out of their way to make sure maize is safe. Always friendly when I call. Amazing service
S. P.
Maes Glas vets were amazing, I had a really hard time parting with my pet, but they treated the situation with great care and compassion. They truly are the best vets around🐾
G. T.
Absolutely Fabulous. We sadly had to put our little dog to sleep cause of old age and medical problems. The staff were great, they treated her like if she was one of their own. Highly recommend these vets to anyone.
K. D. A. K.
Fantastic service during lockdown. The staff wore masks, social distanced and dealt with customers from their car park. Polite, friendly and very helpful. Thank you for looking after and treating our Saluki Falkor. Highly recommended.
m. g.
Treatment was good as always but recently shockingly expensive compared to other vets. Despite being satisfied with the over all Treatment I'm gonna have to look elsewhere
L. H.
Had a pre booked appointment with the eye vets that hold special consultation clinic here every month, they were brilliant! The staff here were lovely and helpful.
R. T.
Always very helpful and friendly staff. Clean and bright inside limited distraction fir pets but do supply water and bags
S. E.
Friendly and very helpful staff, will help all they can with your fur babies problems. The vets are very professional, know their job and look at all ways to help
p. h.
Very professional and prompt with the service they provide and Very caring . Thank you for the fantastic job you do.
J. W.
All staff were friendly and made our 1st puppy visit a relaxed experience. The vet took time to listen to and answer our questions.
R. D.
Very prompt, professional and caring practice. Lovely staff well done.
I. K. M.
Fitted us in early when we arrived before the appointment, took great care of our foster puppy.
m. h.
Excellent service I won't take my dogs anywhere else.
w. h.
Kind,considerate,caring and professional service. Would strongly recommend.
C. B.
Friendly and competent, and vital when as a worried pet-owner you're desperate for help. As can be expected not cheap for an out-of-hours service.
J. D.
Cannot thank or praise the staff at Maes Glas enough. Absolutely brilliant with my boy and with me sat blubbering in the waiting room.
I. N.
The best vets and staff ever. It's that simple. Organised, caring, attentive and that's just for the humans! We've had minor operations performed on our dogs, all excellent. Advice and treatments have been excellent.
S. H.
We had to have our 19 year old dog put to sleep and quite simply, the staff were wonderful.
C. H.
We’ve been with Maes Glas for about 25 years and 8 pets. Vets have come and gone, but they always seem to get good ones in. They take good care of our furry family members, right up until the very end. I recommend them.
UPDATE: We had to say goodbye to our much loved dachshund Ruby today. 13.5 years ago Maesglas Vets saved her life and that of her brothers and mother, who was unable to deliver naturally due to uterine inertia. We thought they would just save mum, but on collection we were handed 3 healthy pups. We kept Ruby. Maesglas treated her all through her life. Today sadly, our beautiful Ruby was nearing her end and the only humane thing left was euthanisation. Every single member of staff treated us and Ruby with absolute care and compassion. We were well advised and Ruby was given a peaceful and respectful end. This has been our experience with all of our pets for 27 years.
L. 1.
Brought my dog wolfie to Maes Glas Bridgend today with a broken leg and I’m so happy with the amount of care shown and the support from all staff was amazing I was stressed and worried but I physically can’t put into words how great the orthopaedic doctor was!
Thank you all
J. W.
What a wonderful practice!!
I was made to feel welcomed and at ease, after struggling to get my cat registered and seen by local vets.
I was offered an appointment the very next day and upon arrival was called through immediately.
My cat had an accident in her carrier on the way down, and when I sheepishly told them I would have to sort her before they could examine her, the vet, without hesitation, took the carrier and towel away and assured me they would clean it up for me, ready to take my cat back home. I couldn't believe it!
The vet and staff were so friendly and informative, they truly went above and beyond for me today and I couldn't reccomend them enough.
Thank you so much 😻
m. k.
Always manage to squeeze you in for an appointment and always use them for my pets. Very happy
W. B.
Always very pleasant and helpful. Vets are efficient and considerate.
A. H.
Nice staff professional and courteous.vets very good and understanding
g. h.
Absolutely lovely people willing to help in anyway they can. Thanks for your lovely help
L. T.
The time had finally come to say an incredibly heartbreaking final farewell to my beautiful little Bichon.
Me and my partner reflected afterwards how we felt we were given all the time before and after, to spend with our sweet little boy; we didn't feel rushed at any point, and being offered a nose and paw print of him, as well as a bit of his fur, really was the icing on the cake.
K. J.
Always had good welcome and service with our dog
D. P.
This is a lovely surgery. They are very knowledgeable and helpful.I would recommend them.
C. P.
Really on the ball quick at responding.
Emergency was dealt with straight on arrival.
With in 10 minutes we were reassured and made to feel at ease well done .AAAAA++++
H. H.
They were outstanding, especially Pete with our dog and puppies. Our puppy was a very special and challenging case and they didn't think he would pull through as he was only 3 weeks old and an unusual case. After a few phone calls to neurologists and a lot of care, he is doing well. The whole team are amazing. Thank you x
A. H.
A wonderfully friendly veterinary surgery. Staff here are highly competent and welcoming, levels of care are excellent, and prices very fair.
The surgery is easy to locate and find parking for, and caters to emergencies 24/7.
N. P.
Well organised, friendly staff and keep to appointment times.
V. P.
Extremely happy with the service and professionalism of maesglas vets. They always listen to my concerns about my pets health and provide clearly explained guidence and advice whilst investigating the causes. I have every confidence in their care of my animals and would happily recommend them.
D. S.
Fantastic vets stepped in and saved the day with my dog xxx
M. G.
After a problem with my dog the vet was brilliant especially being so late at night. My dog is better for now and they also gave me some medication if and when it happens again.
She had 2 fits 1 after the other, it was quite scary when she was fitting, she went stiff and with her tongue drooping from her mouth with quite a lot of froth, and her little eyes were rolling.
She seems to be okay for now.
T. A.
We switched to Maes Glas Vets when we moved to the Bridgend area and we're glad we did. We have seen such an improvement in our dogs condition, they have really helped keep her chronic allergies under control. Vets are great and always explain everything very clearly and we have only had positive experiences since being with them.
L. J.
I would recommend this Vets clinic to anyone. They are so caring, friendly and nothing is too much trouble. You are not rushed either. Xx
J. M.
I found it good.friendly.but i wish the one in pencode was open.it would be easier for me to get to
D. W.
I recommend these vets the care you get for your pets are 2nd to none. My jax had an eye operation by Jade the surgeon vet she is marvellous. That's 2 operations in 1 yr by her. Even the receptionist Elaine is helpful .
S. D.
Unfortunately, another visit with our difficult moggy Nemo, dealt with sympathetically and professionally. Thankyou again. Nemo is fine 🙂
C. F.
Not a long wait to see the vets and good options for treatment given.
A. S.
Absolutely amazing staff, the skill, care, devotion they all gave to Mr tickle on his road to recovery,he was found in an appalling state, with out these amazing people and all at hope rescue mr tickle wouldn't be here today, very special members of staff there .the help, guidance and support , I have had from you all has helped me to help tickle settle and to keep mr tickle well , so a massive big thank you. There is photos of mr tickle hope rescue website. Please take a look, you will see what a transformation, looknst him now, he's doing fantastic, and loving life. X
H. S.
My Dalmatian Molly has been back and forth here for years. After her last x-rays I was given a few options going forward the decision was entirely mine I was not pushed one way or the other, I love that they were not pushing me towards the most expensive option. Brilliant vets.
C. D.
Fantastic. What can i say!!! My baby rambo thought he could stop a stuffed rebecca rabbit toy from talking by eating her voicebox, he made an amazing effort fp but caused some problems to himself internally when he was passing the bits. Vomiting and diarrhea etc. He stayed in here for 3 days and had lots of needles scans and x rays. Sam the vet was ringing me regularly to keep me updated on how rambo was and what the next step would be. I went to visit rambo to see if i could get him to eat and the nurses were so good with him, i could see how much they care for animals. Finally i brought him home with lots of medication and a few bald patches from where he had a drip and bloods done, and he was 80% better than when he had gone in. Although rambo doesnt want to stay here again I WOULD HAVE NO WORRIES BECAUSE I KNOW HES IN THE MOST AMAZING HANDS. So i hope rambo decides to leave ALL PLASTIC items alone.
MAES GLAS your doctors and nurses etc are heroes. THANK YOU FROM ME RAMBO and ROCKY
A. S.
I would absolutely recommend Maes Glas Vets to anyone. After having reservations about my previous Vets and a bad experience with them, it was a relief to be able to register with a very friendly, professional and stress free practice that Maes Glas is! My little Chorkie Holly and her week old pups have just received top care and real empathy from the lovely male vet, who could see I had concerns about my dog having mastitis and an issue with one of her pups. Thankyou and special thanks to Jayne.
K. J.
Great service from experienced vets. Great receptionists who make you feel comfortable and at ease.
P. E.
Have used this vets for years,going back to when they were Davey and Jones in Merthyr Mawr Road.Always found them reliable.We bought a new puppy which needed her second injections. Made an appointment for Friday 22/10/21(or so I thought) but was actually for the previous day but they had no hesitation in finding a vet to see us and administer the vaccines.This was done with utmost politeness and friendliness and did not make us feel foolish for our faux pas, for this we thank them very much.They will continue to be very much our vets of choice.
m. h.
Outstanding care, for our fur baby's , receptionists make bookings ,with lots of guidance for covid 19 Procedures to follow and are easy to speak to, the vet Nurses and Vets ,are exceptional, explain in detail,that is very understandable. the personal touch that makes me feel more at easy as I know my fur baby's are having the best possible care,alongside treatment... truly is 5* ,
J. M.
Knowledgeable and caring staff. Always great service from everyone there.
P. D.
Thank you Emma for your overwhelming kindness and compassion shown to Max today.
S. W.
Great service, polite and caring vets and staff
K. L.
Amazing place. Took my little Charlie there following a partial seizure. Quite possibly my dog was being a hyperchondriac because he was fine shortly afterwards. But Elinor calned my nerves and ensured us he was OK.
s. j.
Always excellent thoughtful and knowledgeable service
T. R.
They have been amazing with my cat. They have explained every step of treatment my cat has needed and have been happy to answer questions. We are still in the middle of treatment but so they have been great.
B. C.
Very good and helpful, came out to car park to pick up patient as didn't want to wait inside with other distractions, checked dog over well and proscribed,
A. J.
They were so lovely our little millie passed away and took her to be cremated was very very upset but they took time to console me lovely people
B. S.
Ive recently registered at this vets, ive taken my mouse and 2 weeks later my cat... service is nothing short of exceptional. Quick service (covid permitting) , every member of staff ive met has been lovely, reasonably priced and very easy and quick to book. Thanks guys big thumbs up from me, pearl and royston!
s. p.
Excellent vets, my pets have.been registered with them for over 10 years. A very professional and friendly practice.
V. I.
Our feisty little Jack Russell has always been looked after well here. Friendly, caring staff. Hygiene is of a good standard. James Herriot might have given the place a thumbs up! :)
J. F.
One call to the my Lexi straight in no waiting as she ate human poo in a field that is toxic to dogs had her all day then sent home cost £300 but she was fixed on drip and bloods all clear very happy with the service the vets and staff were amazing big thanks x
C. D.
Very caring and excellent service for all your small animal needs shame that you can't have large animals seen there any more
t.
I got to be honest was gutted it was my boys final journey but he was 15 and half years old but the vet and staff were absolutely amazing he went with dignity and the way that he deserved but they were so compassionate and helpful although it was hard for us cant thank them enough and our boy is now at peace x
M. D.
Exceptional experience. The nurse and the vet were brilliant! Our cats dislike going to the vets. But apart from our ginger tom, trying to bite the vet when she was giving him an injection, it was relatively painless.
Their dedication to their work was clear to see.
A. B.
They are very caring and gentle with the pets. Losing my cat was hard, but they were really good about it and they provided great service when he needed it in his final months. I would highly recommend this place.
D. W. M.
Sadly we had to put our beloved dog to sleep, but the staff were wonderful. Sympathetic and understanding. Thank you for everything ❤️❤️
S. C.
I am a qualified veterinary nurse, no longer in practice so have a lot of experience with veterinary practices. I registered my cats with Maes Glas as they have a silver rating for their cat friendly clinic status and was told that they are going for gold. They have an anti-scruff policy also so I know my cats will be respected and well cared for. I would choose this clinic over Shepherd's for any cat in particular for this reason.
During covid, they seem to be busy but Emma still gave me and my cat a good amount of time to chat about him and examine him. She then explained what she found and I didn't feel rushed at all. I'm very very happy with the service and will not hesitate to recommend Maes Glas to everyone.
D. J.
Took my dog to the vet today, I cant praise them enough outstanding service and really helpful
J. C.
I get very dispondant lately about vets. If you cannot afford insurance then no matter how much an animal lover you are the prices now are just ridiculous and now that the latest flea treatment that actually works has to be via prescription only there the vets have you!!! It can be anything around £100 just to treat your cat/dog for fleas ???? Don't you feel any guilt VETS!
S. K.
The vets here are so dedicated to there work. I could not fault the service they have provided to my dogs over the years. The vet Sarah Head is always great and gives the best advice. Thank you.
E. W.
Lottie is wonderful with my shar pei moon. and leaves no stone unturned working out exactly what was causing her problems. she s extremely thorough and patient with my girl who can be extremely fretful at the vets.
R. E.
Always make me feel at ease here. This is the only vets I trust absolutely with my pets. Very professional and clean. Lovely no dog area in waiting room for nervous cats and other small animals. Water by the door for dogs. Very animal friendly.
G. H.
Although we didn't need them in the end, they were very friendly and helpful, will definitely use in future even though they are not the closest vet to where we live
C. R.
Great service. Leo has put on another 4 kilos (19.5 k) Gave him an injection, an examination and medication. Very friendly. 😊
s. t.
They are very good with people but they are brilliant with animals. And the vets will answer any questions you may have and they don't rush you out they have a lot of time for you well that's what they make you feel.
D. G.
Took care of my baby, were there when we needed them
Would give 5 ⭐️ but 40 min wait to get thru on the phone 📱😢
J. G.
Super emergency treatment late at night for my Labrador Betsi, who fell worryingly ill after eating something she found while out for a walk. The vet at Brackla surgery was brilliant( I'm sorry that I don't know his name)....and Betsi seems ok this morning. Great treatment and super client service.. thank you
z. e.
Lovely place, always very helpful and will see your pets at anytime
d. g. j.
Always looked after our pup, very caring vets and nursing staff.
K. M.
Was able to see a vet at short notice. Timekeeping to appointment could have been better. Staff were friendly
D. W.
Ashleigh you are a credit to the practice. A very upsetting time made easier by your calm manner. Thank uou sooo much
G. K.
Visited last Saturday. It was gor a very sad occasion. Our lovely 19½ yo Pippa had reached the doggie rainbow bridge.
Thank you to the ptesent staff for their compassion.
A. S.
Very professional and they love my poorly cat Du, highly recommend them, blethyn is amazing x
J.
Lovely staff and vets here. Our little dog even likes gong here.
C. R.
Look after my dog very well. Very kind, caring and friendly staff. Slight wait but what can you expect during covid. Im just happy they could see my Harri and make him better 🥰
C. D.
Excellent local vet. Even the dog likes visiting
J. M.
Very good with pets they talk to your pet right through the consultation
M. T.
Lovely and welcoming Blethyn Hobbs is a wonderful vet certainly recommend Brackla branch the staff are wonderful and very caring
J. H.
When I thought my dog had broken his leg I called and they said to come down immediately. Excellent speed of service, never a wait on appointments either. Staff are really friendly and make stressful situations much easier.
G. R.
Wonderful staff who go the extra mile every time. Cannot recommend them enough
M. T.
I have to say my experience with this vets has been very positive. They have been fab with my dog and arranged pre checks after her op. Reassuring and fi
R. D.
First visit was pleasant only a check up for one of our cats found the pricing fair and opening times suit me much better
J. B.
Very good practice. Long wait times on a couple of occasions. Parking can be problematic. Staff generally friendly. Clean environment.
T. L.
In my opinion the best vets, they are friendly and caring people, my god is sceptical of people but they made her feel happy enough to walk in, without a struggle sort of speed.
G. H.
Excellent service. Very caring staff & never a problem getting an appointment.
J. O.
They have been outstanding with our Retriever and no doubt saved his life last weekend. No complaints here.
a. t.
Great place and very understanding practice
Fully explained to me and easy to understand the diagnosis
Of my pet
Many thanks 😊
S. M.
Very helpful. Covid 29 has made things difficult for everyone, however, the surgery staff have made a very workable solution. This new approach has made waiting times shorter.
J. B.
Good service, and our animals are always looked after well.
y. G.
Sad time as had to put dog to sleep. Very considerate staff and very well managed.
J. C.
My cat had teeth out here and they were very good and helpful. Definitely recommend this chain of vets.
m. h.
Maesglas llantrisant closed for jubilee but wonderful staff at Brackla vets, my old boy Sid having investigations as he's been poorly all week. Thankfully wonderful vet Caroline taking care of him.
D. D.
Really not impressed first visit with my very poorly dog there was a suggestion to put her down a costing issue totting up a cost on my animal life even when I said it didn't matter just do something been with vets 40yrs when Davey and king always had a account never owed them money I had to pay £200 pound up in front don't get me wrong the service we received was good but we still don't know what is wrong with her but it still cost me over £1000 pounds and still don't know if this is over will say staff and Rob the vet were great its just upsetting when your animal is fail fast in front of you and they are totting up the cost when she needs help what is this world coming to bare in mind we have horses cats dogs chicken fish ECT and used this vets all my life looking at the computer no animal comes 1st am thinking of changing vets
B. L.
Lovely team of Vets more than helpful. We have called on them countless times for the past years with our pets, full of helpful advice and care.
T. W.
Caring empathic Vet the best we've ever had,Nurses and reception staff are always so kind .Can't rate the practice highly enough.
J. B.
Great service, had a few concerns following an operation on my dog. Emailed the practice, got a phone call reply the following day.
M. B.
Very happy with the service and care from the vets at Maes Glas in Brackla. So caring and professional with such empathy and understanding. Wouldnt go anywhere else, thank you team
G. E.
So friendly and helpful, what a great place but it is the people which made it a wonderful place, would highly recommend. Thanks very much
R. D.
Very polite and courteous vets, nurses and reception staff. Very caring.
M. H.
Very helpful and professional when we found an injured animal.
T. A.
Always an excellent service when we attend the clinic.
A. J. H.
Local vets who always do their best for our pets 👌
M. S.
Was great with Toby,appointment to pick him up at 4.30 actually got to pick him up by 5.15pm with no explanation why I was not seen on time
s. c.
Great vets been with them all my life with my pets.
S. D.
We had to sadly say goodbye to our beautiful boy milo the staff was sympathetic and amazing through the whole process and they sent a hand written card to send there condolences which is amazing I cant thank the staff enough for all the help they give at such a difficult time in our family life thank you xx
r. h.
Very friendly on reception and nurses great too. Luckily our dog doesn't mind going as she normally is given a treat after the treatment.
f. d.
Very kind people, I use this vet a lot and wouldn't go anywhere else.
I. H.
Very helpful vet and staff really appreciated their support after having to put my dog to sleep
S. J.
Had a very sad experience with my rescue boy on Sunday he was very ill very quickly ,and the lady vet that we saw was very caring Charlie had a very respectful last experience thank you very much .
g. B.
Thdy were wonderful when my dog was ill and had to be put to sleep they were so caring can't thank them enough
C. S.
Professional service. Easy to find. Able to have an urgent appointment immediately
M. G.
Have been using them for over 14 years now and I trust the staff and I like the staff. They have always acted in a very honest and professional manner and been helpful and kind through all treatments and some very tough decisions.
c. F.
Fab place for your furry family members :)
a. w.
Good vets, you can see they care for our animals. One concern is, no continuity, I've seen a different vet each time and although all are up to date with the problem, they've all got different views.....can be confusing.
S. D.
Good staff. Always take my pets there.
j. p.
Brilliant with my dog really friendly and explains everything if u don't understand wat they doin the only vet I trust with my dog they do fantastic job 👏
N. V.
Great vets to get your puppy pack 4wks insurance ,flea,worming 2 lots injections plus chipped cheaper than the store Vets 😉
D. W.
Very caring, and supporting staff, I have never had a bad experience with anyone at Maes Glas, cannot praise any of them enough
S. “.
Took him for an appointment this morning -collected him at lunchtime kept waiting for for some time -no explanation provided in the end i had to ask only to be told there was an emergency -might have been helpful if the receptionist had advised, common courstey!! My cat does not appear to have been access to a litter tray and when i took him out of his basket he was soaking wet in urine. Not very happy.
M. S.
Looks after fur babies with lots of care, very polite and very helpful.
J. J.
Excellent service, treats the animals well
G. M.
They looked after my young boy,he is much better now, although he is still working on his weight loss and getting there slowly. He is a good boy. A big thanks to all staff involved.
J. D.
Bleddyn and his team are simply wonderful! My dog owes his life to him . Xx
G. W.
Absolutely fantastic staff and excellent service 5*
V. H.
Polite, courteous and sympathetic throughout. Never nice to have a pet laid to rest. Thank you for taking care of my Davvid.
k. b.
Great friendly place, our dog left not knowing he'd even had an injection.
C. J.
Lovely vets
Have been going there for many years
Wouldn't consider anywhere else
S. a.
Everyone is more for you then there jops . Helpful. Look after my dog with great love and care .well done everyone keep up the good work
C. R.
I have been registered with this vets for many years. Have had the odd issue there but generally, most if the vets are brilliant and same with the nurses.
L. N.
They were very good when my dog had to stay in for the night
S. G.
Excellent service, they were brilliant in diagnosing and treating my diabetic dog.
M. P.
Best vets in area, been using them for all my dog's for over 40 year's. Lot's of new vets over that time period in the practice. Still the same quality and dedication.
P. T. 7.
My dog had an accident this morning and was seen at Vets within 2 hours. Excellent advice and friendly people
K. C.
Very friendly staff, nothing is a problem, would highly recommend.
N. G.
Very good with my daughter's cat
N. B.
Candice and all the staff are absolutely fab and indeed excellent at their jobs. They saved our little cats life and she is now thriving & enjoying thanks Nigel & Skye Burton
R. T.
Brilliant service! Highly recommended have been going for more than 14 years. All the staff are friendly.
D. E.
Fantastic staff, lovely and caring, and very calm and professional, even with difficult and stressed pets.
Highly recommended!
J. M.
Didn't have to wait long. Pleased with the advice I received for my little adopted Bichon.
S. H.
Friendly helpful staff, great service and we'll organised.
A. G. U.
I have to say that my experience with Maes Glas Vets has always been positive. Whether I have been dealing with
the staff on reception, the nurses or.the Vets; they are all patient and willing to give you the time that you need to deal with your concerns.I have never felt pressured to spend money; rather The vets and nurses have always taken the necessary time to listen to your questions and to explain what, if any, action needs to be implemented or what options and outcomes are worth consideration. Vet treatment is expensive wherever you go, but in my experience it is cheaper overall here than the larger national franchises who I found charged excessively high prices for treatment and prescription Medication
S. L.
Staff are brilliant., very friendly and excellent with the animals.
The covid 19 system they use is very well thought out and works well
S. H.
Amazing vets saved my dogs life
M. D.
Took my pup for 1st injections ..ease of parking .good service
P. D.
Great vets always very kind and helpful
G. M.
Lovely Veterinary Practice. Very friendly staff, kind and patient and knowledgeable vets.
x. V. i. R. u. S. 1.
Better than Llantrisant and Barry!
a. m.
Excellent service over the years.
B. L.
Very nice, professional-- helped us out when we were under a time constraint.
a. r.
First Class Service. Staff are very j friendly. and Helpful and make you feel welcome
P. C.
Fabulous service by animal physiotherapist Jemma
Improvement in our dog's gait and overall health. Thank you
L. F.
Always kind caring staff when we call in for our dogs annual check up and vaccination. She is always wagging her tail going in and coming out.
M. W.
Been taking my dogs to this practice for 40 years. Wouldn't consider anywhere else.
L. D.
Both dogs seen today both received a thorough examination and treatment, vet very friendly, knowledgeable and professional as was the reception lady
M. E.
Amazing caring staff
J. H.
My dog had a very bad limp due to a fall, this vets booked me in at 4.40 on a Saturday afternoon, and my dog is getting better
R. P.
Staff were fantastic during the care of my pet. They rang me everyday I was away with updates and were so caring.
J. N.
Excellent vets I have been going there for about 15 years plus always very caring staff 1st class I no my pets are in exceptional hands well done maes glas
S. N.
As vets go they are not the cheapest. However, we have had 2 emergency admissions since April with two of our dogs and I couldn't fault the vet (Clive), he was excellent
d. m.
Best vets in area very friendly has avian vet at surgery on Tuesdays
P. B.
Coping with the crisis very well. Very safe environment to have your pets treated.
K. D.
Excellent service very professional
K. B.
Took our 16 year old cat here and sadly had to be put to sleep , the vet dealing with us was amazing, he took us to a private room and gave us time with her, he made us feel comforted at a very sad time.
c. P.
Fab service. Polite friendly staff would recommend
T. B.
Was there a long time before I was asked to enter then charged an exorbitant amount for a lizars antibiotic that I had already paid for at their Barry branch because they conviently lost my records
J. D.
Sadly had to let our dog go after she’d spent two days here, we will always be grateful for the care that was given to our girl while she was there, and for the kindness and understanding that all the staff, the vets, nurses and the reception staff showed us, they all made a very difficult and upsetting time more bearable
C. B.
Professional, compassionate,
Very good at treating my dogs eye
C. R.
Had to let go of our very elderly Jack Russell. Was a very sad time but the way we were dealt with made everything so much easier.
Vet was sympathetic, compassionate and kind.
Have done this several times with other vets, but this was our best experience of what can be a devastating choice.
S. J.
Quick urgent appointment for one of our rescue dogs. Lovely team.
N. F.
Thankyou Rob for your time and patience seeing Roxy . She's not the best paient without her family being with her .. I am extremely grateful for your outstanding professionalism in taking care of Roxy .. thankyou so much .
C. T.
Amazing team of staff, constant contact whilst our dogs in surgery,
M. W.
Unfortunately we are having to use it a lot ATM and have been seeing Ricardo with our cocker ozzy and we have to say hes been amazing with him and with us Explaining everything and putting our minds at ease 😊 and the receptionists are All Lovely xx
D. C.
We have been using Maes Glas Vets for over 40 years and have always found them to be very professional. Our pets are treated with care and understanding and the vet always explains the best course of action when treating a sick animal. They are always available to be contacted by telephone to ask for advice. The facility is second to none with a separate cat area. Great vets, great staff.
p. b.
A good veterinary, with excellent facilities and staff. They have a special area in the waiting room for cats and small animals away from the dogs!
S. C.
Lovely staff. Very friendly ..receptionits are brilliant with magic treats in their pickets. But like all vets ....sooooo expensive ..
k. D.
Very friendly staff, they care about every animal they see
Brilliant people xx
b. A. B.
Update - our feisty cat has had her lump removed successfully. The Team here are very friendly and helpful. Many thanks!
Been going there for years ie before they moved from Ewenny Road
D. D.
Excellent ventinary services always really good with my dogs even at this difficult times highly recommend
J. H.
Amazing service when have had to put to sleep both of our cats within 12 months
C. M.
Had to put my german shepard down. They where understanding and sympathetic thats all i can ask for.
T. B.
Caring staff did all they could for our 🐈 cat.
C. A.
I have been with the practice for years I know that there has been a lot of of changes but I cannot fault the service.
H. B.
They were kind and considerate to my husband and myself on the death of our boy badger. The care he received was second to none
J. R.
Good vets but boy do they ramp up the charges. You'll even get charged for disposable gloves. They love insurance. As soon as they knew I was insured they started suggesting total unnecessary specialist treatment to inflate the claim and their profits. Also you never see the same vet twice so there is no continuity of care. It would be nice to have the same vet for more than one appointment.
P. I.
Cordial, patient staff. Take good care of our furry baby.
M. S.
Weve trusted our animals since since they were Davey + King in Porthcawl 1989 no complaints
J. P.
Our beloved cat, Simba, of 18 yes time had come! All the staff from phone call to our leaving on our own was handled with such care and compassion! Thank you all for making the ordeal so much easier to bear!
s. m.
Went to see visiting Eve Vet. Practice seems large and we'll organised
J. S.
Wonderful caring vets when our girl was so poorly leading up to her passing.
p. e.
Great service sorted my cat thank you again
J. J.
Great service. Felt well looked after
c. p.
Always helpful caring and professional
v. h.
Staff friendly and helpful. Very caring of our pet.
t.
Clive the vet is not only a vetinary genius but a handsome devil too
S. W.
Thank you for seeing Dexter on really short notice. He's feeling alot better today.
G. G.
Can't thank them enough for the care they gave to my dog recently.
p. G.
Our dog has been in pain and lifeless for some time. Last week we took him to vet who diagnosed the problem as being with his teeth. He had to go in to be sedated and have teeth removed. We were kept informed of the process by phone thought the day . Following procedure their continued support and check ups have put our minds at ease...and our dog still enjoys his visits to the vet..to our suprise.
D. B.
With a eperltic dog who's allergic to grass in here once a month very helpful
D. M.
Brilliant customer service
R. W.
Very caring, loads of parking and little waiting time
j. c.
They will look after you animal but, staff seriously push for tests other than what booked in for. Not sure of there for animal or money. Especially now
A. H.
Good after hours service, as with any vets, at a £££££ price
l.
Very friendly sympathetic staff .. especially Carol on reception
L. F.
Very good customer service. A smile when you get to reception. The vetanerians are kind and helpful and also explain the process of what is going to be done to your beloved pet weather its a great dane or a gold fish. They also explain the recovery process. Not very expensive either witch is good thing. Would highly recommend Maes Glas vets. They get 5 ✨ from me and selection of mad animals
P. E.
Excellent vets! My dog (pug) had BOAS surgery at the Brackla branch.
The surgery has made a massive improvement to my dogs breathing and has greatly increased his quality of life.
Very professional service, nothing is too much trouble, everything was explained clearly.
Friendly staff who are more than happy to advise you on any issues you have.
Highly recommend and are competitively priced.
H. D.
I love this vet practice, best one I have every used. Current pets GSD and Chiuaua and I would be happy to take any pet there. The level of interpersonal skills with owners is excellent too. Highly recommended by me and they have 24hr cover too. Fab waiting areas and extremely welcoming. Well done guys, fab job, very happy and 100% pleased thankyou x
L. E.
Been with this vets for 5years
R. G.
Excellent staff and vets
A. T.
Fantastic vet Ellie. Gone over and above to help my senior dog 🐕. You are an asset to the practice. Thank you so much
Charlie my 15 year old westie. Went to doggie heaven on Saturday .Thanks to Ellie the vet and the nurse who made saying goodbye to a much loved dog 🐕 a lot easier.
P. R.
What a breath of fresh air, after being serviced by sheppards the vets grumpy desk service for years it is such a relief to be cared for and have value for money
G. E.
Brilliant staff, friendly and professional
S. P.
Annual check up and injections thorough Mr Geddes reassuring and as expected very kniwledgeable.
T. G.
Fantastic vets and support service, always there to help my dog.
P. S.
Friendly staff, great with our Labrador!
A. R.
Lovely caring staff highly recomend
K. C.
Fast appointment. Friendly vet very helpful
E. G.
Very helpful staff reasonable price
C. s.
Friendly staff; quick service; highly recommended
M. R.
Fantastic vets , very caring very helpful
S. D.
Brilliant vets, afgordable and very helpful
V. D.
Always friendly, puts you at ease in sometimes difficult situations .
c. g.
Candace was very pleasant and helpful. Sorry to have to go through the covid restrictions not pleasant for the staff or clients
M. W.
Helpful staff and great vets
A. O.
Always great with our dogs
J. J.
Very helpful
L. S.
Friendly service and waiting times are fairly short
C. H.
Very good out of hours care when our rabbit had an accident.
E. K.
Excellent practice with very professional veterinarians
K. R.
Highly recommend this practice to all those who have pets having been there recently.
A. T.
Was very good but long wait can understand that as was realy busy when I was there
G. B.
Always friendly and very helpful staff and lovely with our dog
M. F.
We bring all our pets here. The staff are professional and also have a natural adoration for animals.
S. W.
Always very helpful.
N. D.
Respectful at all times to all circumstances,
A. P.
Great with pets really caring
P. D.
Good Vets, but by no means budget.
l. d.
Very clean lovely vets
H. S.
Very friendly staff and always helpful
K. E.
Very nice people, helped my pet.
J. S.
It's a great vets.
G. W.
Very pleased with the care and treatment received for my rabbit .
M. E.
Excellent service, wonderful staff 😀
A. I.
Recently had to have my 13 year old Westie operated on (cruciate ligament operation). Pleased to say successful outcome and aftercare very good. Surgeon Blethyn Hobbs most helpful and informative.
A. K.
My mother and I have used Maes Glas vets in was a child. In 2019 I lost two pets and both time Maes Glas were compassionate and showed the utmost care for me and my little ones. Can't rate them enough.
J. Q.
Ok. We take rescue dogs here . We have a round trip of 60 miles.
J. J.
Always had excellent service, caring and compassionate
D. P.
Very good service,and very good on virus rules.would recommend.
A. C.
Always first class treatment and advice.
C. T.
Vets always treat animals well
N. J.
Very helpful explained everything lovy friendly staff.
C. G.
Top service and very good vets
M. M.
Friendly, caring & professional service 😊
A. P.
Very efficient and friendly service despite COVID-19 restrictions. Very impressed
J. Y.
Always first class services run by first class staff
R. T.
All they want is your money. £33 for a 10min consultation then the added cost of the treatment 😫 Ripoff
L. L.
Very well organised, and the staff were brilliant.
S. R.
Great treatment of Archie our cat.
d. r.
Absolutely fantastic professional service.
D. E.
Lovely staff very helpful.
D. O.
Fantastic and caring vets
N. K.
Quick appointments and segregated waiting areas for pets.
E. H.
Excellent vets
T. J.
Excellent service lovely people very caring
J. G.
Great Veterinary service
P. J.
This is the Brackla branch. Used for years and never had cause to complain. When I've needed an urgent appointment they've always delivered. All the staff have proved to be helpful and full of freely given advice. When we have lost dogs through illness or age they have sympathetically provided all the information necessary for us to make the heartbreaking decision. Facilities are excellent and when one of our dogs was seriously ill they tried everything possible to try to avoid us having to go to the small animal hospital in Bristol for very expensive treatment. I cannot thank them enough for years of treatment provided to our goats, rabbits, guinea pigs, cats and dogs and unreservedly recommend them.
J. G.
Good
B. I.
Very caring phoned the same night with results.
p. j.
Excellent
R. B.
Very pleased with consultation and cost.
G. H.
Caring and knowledgeable vets, recommended
S. S.
Top class professional service
M. D.
Look after my pup well...
G. T.
Excellent service from Bleddyn Hobbs and all the staff
I. M.
Really decent people, the whole group, thank you
A. H.
Excellent service as always.
R. H.
Very helpful, friendly and plenty of room to park.
R. G.
Very happy the way I was served.
T. N.
Very limited service vet care only their other facility in brackla is better stocked
R. S.
Good vets practice in porthcawl + brackla bridgend recommended
J. S.
1st class service, thank you
K. J.
The staff are really helpful .the vets are really caring.
T. L. E.
Always friendly and very helpful
E. W.
Couldnnot attend due to Covid-19
R. D.
Awesome service 1st class highly recommended 👌
S. E.
Accessible parking all in all very good
I. T.
All excellent
D. J.
Very busy but very efficient
K. D.
Took dog there quick service
H. J.
Maes Glas, Brackla have looked after our dogs for many years and have always shown the utmost care and honesty. We recently had to have our gorgeous 16 year old labrador put to sleep and the vet and nurse who came to the house were fantastic - so patient and gentle. I know vet bills can be expensive but it is worth every penny when you know that your pet is getting the best possible treatment. Thank you Maes Glas.
A. V.
The vet and nurses are always very friendly and patient with my dogs
O. J.
Great vets!
V. B.
all staff are fabulous
S. R.
Best vets in Bridgend
K. G.
Very good Vets
D. M.
Good service
A. P.
They tried so hard to save Lily, they always go above and beyond.
A. D.
Really good, lovely people, good system.
P. J.
Very good,with dogs
K. H.
Friendly helpful staff
J. H.
Very caring and sensative
S.
Great staff. Would recommend.
M. B.
Excellent care once again from the team
J. J.
Brilliant service very helpful
L. K.
Very good and caring
m. h.
An excellent, caring service.
R. B.
Friendly and very helpful.
K. W.
Maes Glas vets are lovely. I've used the Barry, Cowbridge and Brackla branches and can't fault any of them. Brackla can be very busy with animals so if you have a more nervous animal you might like to try a smaller branch. All vets here really do care about the animals they treat, which shows in the care provided. My (agressive) cat keeps causing himself injuries and he is always welcomed in for his visit.
C. T.
Lovely, caring , knowledgeable practice
R. B.
Friendly receptionists and helpful
M. B.
Very helpful staff
R. H.
Emma Boullardie and her colleagues were there every step of the way, when our twelve yr old Jack Russell, Millie, became very ill, as a result of a heart condition. Emma came to us, when the time came, so that Millie was in her own home, with us. It was a very difficult time and Maes Glas vets were there for us.
g. r.
Caring people
S. E.
Very nice Friendly👍👍
I. W.
Good staff very expensive
D.
Friendly staff. Would recommend
s. c.
Brilliant.The service is top class
J. C.
Fantastic Vets. All the staff are brilliant.
C. P.
Service is always good
J. R.
Always look after our Oakley
D. R.
Very nice people
E. C.
Good customer service
L.
Quality service today
L. O.
Thank you xx
B. M.
Efficient and reasonably priced
G. G.
Help me through a very bad time
J. F.
Brilliant vets!!
S. D.
Kind, professional service.
B. B.
Brilliant very very helpful
J. L.
Very well run and kind
S. B.
Very pricey x
m. b.
Efficient service in a pleasant environment.
R. H.
Great care
a. d.
Excellent friendly service
B. B.
They look after your pets well🦮🐈💖
J. D.
Friendly vets who are thorough and kind
W. M.
Excellent Vets
S. E.
Understanding caring practice
D. E.
It's a vets . Nice people
H. C.
Fantastic service
S. K.
Great service
t. e.
Excellent service
S. D.
Good vets
S. H.
Great friendly vets x
N. H.
Kind, caring to animals and their parents.
C. N.
Friendly staff busy vets
G. H.
Very friendly service
j. p.
Very professional.
C. C.
Lovely staff and very friendly
C. A.
Good service
R. C.
Good service
R. J. W. N.
Top vets God bless you
R. J.
Caring vet and Covid secure.
C. J.
Very friendly and professional
A. H.
Good service
R. J.
Very professional
B. D.
Helped my poorly dog.
C. M.
Value for money.
J. B.
Lovely and friendly 💐