Reviews of Vets4Pets - Cumbernauld. (Veterinarian) in Glasgow (Glasgow).

Vets4Pets - Cumbernauld

180 Reviews

130 Comments

Veterinarian

Veterinarian

Cumbernauld Retail Park, Westfield Rd, Cumbernauld, Glasgow G68 9NE, United Kingdom

Description

Information of Vets4Pets - Cumbernauld, Veterinarian in Glasgow (Glasgow)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Vets4Pets - Cumbernauld

Popular times

Sunday

Monday

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Saturday

Reviews of Vets4Pets - Cumbernauld

T. S.

The reception staff and the nurse who attended to me and my cat were brilliant. They were attentive and kind despite being quite busy. The nurse was wonderful in the way she handled my cat and I could see that my Bug was very comfortable with her. The service I received was absolutely excellent.

j. s.

Got an appointment quickly and staff were so friendly

M. S.

I thought that Brian seemed very compassionate in his treatment of my pet

C. O.

Very happy with the service provided for myself an my dog bell

l. C.

All staff are very helpful and friendly, services are great and easy to access

I. G.

Vet very friendly and thourgh

D. C.

Very friendly clean and tidy clinic.

L. M.

Simply collecting medication. Nurse confirmed that it was available in a phone call.

A. S.

Good pet store

D. S.

Very helpful

I. C.

Friendly efficient staff who explained every step of the process.

H. M.

Friendly staff on phone and in person. checked over my pet thoroughly. happy with advice and service.

K. M.

Good vets

J. B.

Very good advice. Good service. Pleasant staff.

M. V.

Friendly reception and good vet

L. B.

Friendly staff, explained everything well

c.

warm welcoming and experienced staff

g. f.

Got a appointment straight away

b. c.

Friendly and knowledgeable staff.

Y. R.

Seen on time, advice and medication prescribed

B. D.

Everything you need and more

G. R.

Friendly and helpful as expected.

W. R.

Having used Vets4Pets Cumbernauld since it opened, we have always received good care and service. This was really tested in late 2021 when our cat needed an operation, we were kept informed throughout including a call during surgery as his issue was worse than expected. The vet discussed the options and implications and sadly the best thing for him was to be PTS. The vet was very professional and did not pressure our decision and only offered an opinion when asked. Yes this was expensive, especially as we lost him anyway, but I do not believe it would have been cheaper anywhere else. We opted to have Eddie cremated and I was not happy with the reviews of the company that Vet4Pets use and opted to use another company in Falkirk. Eddie was returned to us without issue and as expected had been cold stored. The biggest takeaway from this was, we were never meant to see him again, but care had been taken to curl him up in a typical sleeping position. If they take this much care of a deceased pet, that was intended to be a batch to be collected by a company, then I am sure they do their best with all pets.

H. B.

Friendly staff

M. C.

Clean friendly and efficient

K. R.

Excellent

D. W.

Great service

R. H.

The vet was e

G. L.

fantastic vet much better than lawrie vets

E. T.

Z. C.

J. M.

A. C.

L. F.

Got an appt on same day that I called, which was great. We were seen promptly & the vet who administered the treatment was great. Explained everything & put us at ease. We saw a marked improvement in our cat within an hour of his treatment. Only criticism is it seemed very expensive. However, never having had to obtain vet treatment before it may be that what I was charged is standard across all practices. However, at the end of the day thanks to a same day appt & the right treatment, our cat's condition didn't deteriorate & we now have a happy healthy pet again. What more can you ask for. Many thanks.

T. W.

Staff are so lovely and very helpful with questions or concerns with your pet.

D. M.

Most knowledgeable and friendly staff of any Vet practice I have ever visited. I was made to feel at ease - I wasn’t rushed and my questions were answered with great knowledge and advice. Thank you for another fantastic consultation with my Lab

S. G.

A very helpful staff & Vet was so professional in diagnosis and the medicine worked a treat happy with that.

D. D.

Having been with my previous vet for almost fifteen years I realised they were just trying to get as much money out me as possible and not interested in the health of my dog, I changed to vets for pets as I seen you had good reviews on google, having had three visits now I am happy with the service and there has been no attempt to up sell which is good business sense in my opinion. I have been recommending friends and family to take their pets to you as I think it’s disgusting what some other practitioners are doing

G. o. o. m. R. I. p. m.

The vet and the support staff at this vets are just brilliant there are no other words.

P. M.

A fabulous vets. Highly trained staff. Always welcoming to owners and pets. Never had to wait very long. Very clean. I have my pets registered here. When it's time to administer meds I receive a text reminder each month for each pet. Highly recommended. They offer monthly care plans to pay so you can pay each month for their care.

N. T.

Bailey is a very nervous dog and can be snippy. I was allowed to hold her to keep her calm whilst being examined. We were actually waiting for a serious diagnosis and was very relieved to find out it wasn't too serious. Thank you claire, you were really attentive to bailey during her visit

S. M.

Our Hulk the Alexandrine parrot had a fall from his perch as we were playing and seemed to have hurt his leg.. we contacted VetsNow a&e in Glasgow and were disgusted with the hunger for money lack of advice wouldnt even offer general first aid or observations just straight up it will cost £200 to see him.. genuinely scared to take him to them, spoke to Vets4Pets Sunday morning they dont particularly specialise in Avian however Ella wanted to see him.. in 15mins from my call.. Totally put at ease checked over Hulk and reminded me that there are still vets out there that put the welfare before the money.. the level of care shown both by Ella the vet and the young receptionist my apologies I didnt catch her name but both could not have been any greater with us, between calling and the receptionist going and speaking to the vet while we were on the phone to get advice first.. I cant thank you both enough, some painkillers prescribed as possible sprain and even recommended another vet who specialises in avian to ensure I get the best care.. 5* already looking to switch our Dog and Rabbit as today was Animal care at its best 👍

S. B.

Vet was very professional and friendly and explained all treatment options required

T. L.

My cat Daisy has been a "patient" of Vets4Pets Cumbernauld for the past 3 years. They are an absolutely brilliant practice and I am highly satisfied with each of the vets, particularly Brian and Claire, and also the nurses and reception staff are so nice. Every interaction with them has been nothing but a pleasure and the standard of care is of a very superior level. I would not hesitate to recommend Vets4Pets Cumbernauld very highly to friends and family.

J. H.

All staff are great and make you feel at ease and comfortable. Brian explained everything before and called after the procedure to let me know my kitten was fine. Nurse explained everything well when I picked him up also. Great team from reception to vet!

G. M.

Brilliant vets practice always looked after my dog with great care. Has a dog grooming salon in store aswell

A. R.

The nurse was highly competent and dealt with the removal of MCFlints ticks and also showed us how it was done. We bought a tick twister to do it ourselves in future now we understand what to do

G. S.

I joined the practice and my dog received his vaccinations. I felt very comfortable handing him over to the vet to receive his treatment. We signed up for the pet care plan which is great value for money. The staff were friendly and knowledgeable and providing a great service under difficult conditions

K. J.

I went to vets to have my puppy weighed and order his flea and worm treatments, the receptionist was fantastic, gave her the weight, she advised me on his last weigh in, and told me my treatment would be ready for collection the next day! As always I was highly satisfied with this visit

J. M.

Brian and Claire the vets are very friendly and more than happy to answer my questions as I like to ask many. Vet nurses and reception staff always greet mey warmly. They know my dog well and always express their pleasure in seeing us both. Jessy, my springer spaniel got spayed two weeks ago and is doing extremely well. I’ve had no concerns whatsoever and have not had to take her back post op. All in all they are a great team.

S. M.

Friendly vets, decent service 👌🏻 they will do whatever they can for you.

I. G.

Great veterinary practice. Brian is very thorough and experienced while the practice is reasonably priced. Highly recommended.

R. R.

My Baby Shadow (cat) was feeling poorly so as a mum I was anxious. As always got first class treatment at the vets. The lady at the reception as always so cheerful and caring. Gemma attended to Shadow and was absolutely amazing, the kindness, care and warmth towards Shadow was felt immensely. Also Shadow is feeling much better now. Gemma is a brilliant Asset to the team. Keep up the good work and Thank you 😊

S. I.

Love this place each and every single staff member are amazing nothings to much hassle from the vets to the groomers to the shop staff there all amazing lovey people

E. M.

Claire was very professional and reassuring re our pets condition, giving us clear advice on treatment, feeding and medication for our dog. Felt like our dog was in safe hands with Claire.

A. M.

Great staff but never have what I am looking for anymore.

L. M.

The young lady that came out to get my dog was very friendly and had a calm presence which helps my very nervous dog and myself about having an op. Overall happy with how my dog was treated, the info I was given and the price is very competitive against what I was paying before.

K. P.

The staff at vets4pets made me feel so much more at ease in a stressful situation with my dog. As she has never been ill before I didn’t know what to expect but everything was explained to me and she was booked in for her surgery promptly. I’m so thankful for the staff who have looked after my dog Angel.

J. C.

The staff were friendly, calm, understanding & helpful. It was a very stress free visit for us and our dogs. I can't recommend it enough.

J. M.

First time dogs groomed.. and nervous and girls were fab

R. B.

A bit expensive, however decent service. For the disabled customers they are very helpful indeed. Kudos 👏

T. P.

Always a friendly and helpful experience. Have been taking our dog here as long as have had her, and can't imagine taking her somewhere else.

E. H.

All staff were very friendly and they were extremely good with my pet. Everything was explained clearly and they told me if I have any further questions after leaving the vet they said I can call anytime for advice.

d. k.

The vet was extremely helpful & very reassuring especially to our dog Ronny who is terrified. She made him feel as at ease as possible. Overall very satisfied.

e. t.

I was given great advice by the woman I spoke to. She could not have been any more pleasant, and knowledgeable. I'm only sorry I didn't get her name to write to the store and give her the review she deserves.

K. P.

Any time I visit for my kittens vaccs or general advice from the receptionist of the vets or general advice from the vet they are truly given of their time and no silly question is silly! they are understanding as I am a first time pet owner I will have numerous concerns and queries and they are happy to talk to me and make me feel okay - thanks to your lovely vets at Cumbernauld

D. M.

The nurse was really understanding of my dogs needs, he can be a little nervous but she made him feel so comfortable that he did not display any of his fears or nervous traits

T. D. P.

Brian the vet did surgery on my dog Nyla. He went above and beyond with the insurance. The vets and staff are fantastic and helpful with follow up and questions. Highley recommend them. Definitely 5 star service. 10/06/2020 My dog Nyla did not feel well. Dr Claire seen her. She is a lovely warm and friendly person. She took her time to answer any questions I had. She explained the treatment and made my feel at ease. Once again I highly recommend Dr Claire or Dr Brian. 5 star service

H. S.

Brian the vet is amazing. He really explained what's wrong with Simba my 11 year chocolate Labrador. Great service. The Vets4Pets pet plan is really worth the money. Amazing after care, Brian called to give me results of Simba tests. I'm so thankful to have you at my door step, but also that you genuinely care for my pet. Thank you Brian, Clair and Team.

B. S.

Dexter was checked over by the Vet, bloods taken and all details explained. Vet discussed everything with me and had time and patience, overall very happy with mine and Dexters experience.

R. G.

All staff are extremely friendly and welcoming, feel like have been attending for years not just a few days. They really cared about our furbaby and took our feelings into account too.

M. W.

Staff were lovely and friendly. Taken quickly and problem diagnosed very quickly.

A. B.

Vet listened carefully and explained position clearly

C. G.

Very friendly, knowledgeable vets who took the time to listen and explained everything in a way I could easily understand.

K. M.

I got an appointment that suited me but was still really quick, as AJ had had an accident, the reception person was friendly and engaged with me and AJ, the vet was brilliant she got down to ajs level, spoke clearly and in a way I could understand and really put me at ease at a time I was really worried! Amazing service!

L. M.

Nice receptionists, everything explained clearly, good price and great after care.

J. P.

All staff have been friendly and helpful.

M. N.

Lovely shop ,sometimes don't have everything your looking for though, Staff helpful and will recommend similar items ,very friendly

S. T.

All staff were so helpful and put my worries at ease. I am also so pleased with how my cat was treated now she has recovered she is her old self.

S. F.

Nurse we seen was friendly and warm.

S. H.

First time visiting with our puppy after he had a wee accident! Everything was explained and talked through and the ease of getting the appointment and everything about it during the current covid situation was great!

B. S.

Phoned to order my dog's flea & worming medication, receptionist informed she would pass to vet for order to be uplifted the next afternoon.

S. H.

No complaints, very thorough, Was welcomed warmly even though I was a new customer by nurses and vet. Premises is clean, warm and light. Very happy and would recommend

A. N.

I had a scheduled call from vet nurse to explain pre op procedures for my 2 male guinea pigs...explained fully and my questions answered. Very polite staff on both calls i made.

C. C.

Friendly caring staff who looked after Cody though his surgery and recovery Follow up calls checking on him Great care x

P.

Very friendly receptionist, very friendly vet who was patient and kind, really cared about our pet and didn't rush at all, was clear that she had his best interest at heart, wonderful service!

T. B.

Brian is a great vet. Always helpful. Know my dog and her history. My dog at ease with Brian

L. W.

Brian is a great vet. Professional and friendly. Explained things very well.

M. W.

Very good service under trying and unusual circumstances due to the pandemic. My cats health and care was thoroughly explained and he was well looked after during his stay.

C. B.

Went to vetz4pets to book another appointment for Nala for her booster staff were so pleasant,polite & very helpful highly recommendec

J. R.

Disappointing service. Twice I booked in advance and my cats medicine was not there so had to come back.

C. W.

The staff were very friendly and the vet answered my queries I had regarding my new kitten and made me feel at ease.

E. M.

This was our first visit to the vets4pets at Cumbernauld and we have a large, excitable dog and the vet was extremely patient with us and with him and was very helpful with any questions we had and most of all Chico really seemed to like the vet we met with

s. w.

Friendly efficient service from receptionist and nurse. The online appointment option is excellent, receptionist contacted me to discuss available times and arrange a suitable time/date. Overall very impressed

J.

Can’t fault the Vet clinic. Good appointment availability. Clean and well stocked with everything your pet needs.

M. G.

Always very helpful and friendly staff. Also good with my dog, which in past experience with different practices I found was sometimes lacking.

c. m.

Vet was professional & caring towards my pet rabbit, showed me how to apply eye ointment to her infected eye, was satisfied with treatment & staff were lovely, reception staff were professional too & explained the pet plan to me, so much so I have decided to register my chihuahua with practice and has his first health check on Sunday so he can go on the pet plan as good value for money all in all I am highly satisfied with the whole visit

C. C.

First time visit and the staff were friendly and helpful. Took the time to properly listen and treat my animals and I did not feel rushed at all

R. C.

Professional, warm and friendly, knowledgeable, allowed time for me to assure myself all would be well. They inspired relief and calm.

J. A.

I was collecting flee and worm treatment. The staff are always so friendly and approachable.

J. C.

Thoroughly professional and courteous, well trained and pet and customer oriented staff (all staff). Put us completely at ease and made the whole episode as pleasant as possible

M. B.

Better service since they got rid of the last rude manager

S. G.

The care showing by Brian and Shannon was amazing. They cared for me and my dog. Highly recommend this practice

A. Q.

Staff are always pleasant and helpful and Robbie's treatments were ready to be collected, so no waiting.

G. C.

Great service, good value, caring treatment of pet, genuinely interested and cared about the animal.

G. S.

Very friendly staff always happy n very well spoken listening to what I had to say and gave me all the answers n more well recommended from me look forward to our next visit from me n molly x

L. D.

Got a same day appointment for Bitto which was a great relief. Expensive but worth it for him to be back to his usual cheeky self

b. w.

Very Friendly and helpful staff that made everything easy for joining thier vet and transferring everything over from the previous vet and setting up the health care plan

A. L.

Great staff who explained the diagnosis and treatment to me with genuine care for my puppy

N.

Staff great and took time to talk to me and answer numerous questions a out my new pup

S. M.

From Sheila that took my call to the vet that seen my kitten I couldn't be happier, very professional and explained everything and appointment was taken at short notice, will be using this vet for all of peppers appointments

C. M.

Liked the way Snoopy and I were treated. Vet was excellent at explaining what he was doing and what any possible outcomes were.

R. M.

Staff very helpful with advice etc. Reasonable prices..

M. C.

They took us on emergency basis and were very reassuring told us all our options clearly and took care of our wee Barney very well

D. L.

Great vets, very caring and helpful wouldn't take my furbaby a where else now

C. D.

Vet was helpful and friendly and made my dog very comfortable and at ease

A. F.

Great service, friendly staff.

K. H.

They are so thoughtful and considerate. I received a "thinking of you card" after my little furbaby passed away

K. j. D.

Elise was lovely so sweet with Zelda kitty just wanting to do the best for her she also checked over islay too she is a top nurse reception staff friendly

S. B.

Extremely friendly vet & reception team.

j. a.

I brought in 8 pups for first vaccination and micro chip. All went so smoothly.

P. G.

As a unplanned emergency the vet and nurse were fantastic and quick to response

A. d.

Claire was excellent in dealing with my anxious cat who can be a handful.

A. M.

The vet was informative and friendly. Professional service by all.

D. B.

I had every confidence that my pet was being well cared for in a complicated emergency scenario.

G. M.

Receptionist knowledgeable and the vet took great care of my cat

S. K.

Always a great service from the team in Cumbernauld vets for pets !

f. G.

.y wee smudge is all good now thank you xxx

A. H.

staff very helpful, lovely shop

C. G.

I'm disappointed with the prices. I think in this time with people struggling to keep pets bills could be lowered to make it easier for us owners. It's diabolical what we have to pay every vist

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