Reviews of Liverpool (Kirkdale) PDSA Pet Hospital. (Veterinarian) in Liverpool (Merseyside).

Liverpool (Kirkdale) PDSA Pet Hospital

0 Reviews

368 Comments

Veterinarian

Animal hospital

The Jeanne Marchig Centre, 1 Celia St, Kirkdale, Liverpool L20 2BG, United Kingdom

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Information of Liverpool (Kirkdale) PDSA Pet Hospital, Veterinarian in Liverpool (Merseyside)

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Open hours of Liverpool (Kirkdale) PDSA Pet Hospital

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Reviews of Liverpool (Kirkdale) PDSA Pet Hospital

S.

Love this place, thanking every single one of you for taking care of Domino. Will continue to donate to PDSA! Thank you!!

R. B.

My experience at the PDSA has been wonderful. Being on benefits they have given me the peace of mind knowing that they will do what is best for my cat and I have happily been able to give donations on each visit. I trust them implicitly!! Thank you

B. “. 1.

Great service and all polite and respectful, gave me puppy his jab and checked his health which was spot on, and can't fault the PDSA for what they do to help with your pets, great and friendly staff

D. B.

This is a must in evey town, country and city across the UK, it's an amazing place if your on a low income and budget and have a pet, donations are a must, I recommend this place to every pet owner, just donate what ever you can, it help them to help you and your pet.

J. M.

Made a appointment,was seen quickly,vets,kind and friendly, although they can't do everything my dog will need, they are offering the best care available to him at this time ( covid)I will gladly make a donation wish I could give more.

M. M.

Fabulous charity and the only gripe is they pick and choose who needs help ... There are millions of people who are on low incomes who get no support from system and would benefit from help more than those on benefits. They should means test every person like showing monthly income, etc. Should never turn ay a sick animal based on funding they should find a way of bringing in income from all who want to use the hospital. When I was working to wanted to use this and pay so to support but was refused. I was also at one time on low income and on desperate need and was refused. This time I lost my business through COVID and I qualified but still gave donation I couldn't afford. They only do set services and not the full service as COVID is a continued excuse. The attitude os staff I have found to be varied . However, the help they do give to those fortunate to qualify and receive, is very good and they have saved many lives. This is to be thanked. We need pet hospitals for ALL that does not discriminate. Should find a way of how income can be made to benefit all and have pdsa hospitals on all areas.

J. W.

Very caring staff looked after our Rufus and truly helped him out. Many thanks

J. C.

Excellent service and the staff was so caring and lovely. Would recommend anyone who has a pet to go to the PDSA and I would definitely pay full price for my dogs to be seen by the vets there.

J. O.

I didn't attend the pet hospital my self but my cat, Taschio, unfortunately did. I say Unfortunately because he was hit by a car and had to have his whole left leg amputated. FORTUNATELY, Kirkdale PDSA was there to help where others wanted money up front. I intend to make a few donations when I can to say a heartfelt thank you to the staff there and Cat Protection volunteers. Please help these selfless agencies if you can. PS, Taschio is on the mend and all through this horrible event never lost his appetite. So that's good.. Thanks again Kirkdale PDSA.

N. F.

Super, these people's are amazing, skipper is happy thanks to Pdsa kirkdale.

s. c.

Seen a lovely lady vet. Very grateful of the psda for taking care of people's animals always been able to speak to someone on the phone

A. J.

An amazing charity, my dog has had two major operations here and both times I was able to to make a donation which takes the pressure off panicking to find huge amounts of money. I allways donate as much as I possibly can as without these donations we would lose this fantastic service.

W. F.

so friendly and helpful, services so detailed, staff and vets are trully outstanding

D. W.

These people do an amazing job, please donate a couple of Quid to keep things going 🙏

M. C.

Extremely helpful staff and what a lovely team!! Honestly great people doing great things to help our little pets when they need it most, i cant praise them enough & Buster thanks you too

J. S.

Very thorough and professional. Helped my cat tremendouly. Staff are all very friendly and polite. Can't thank them enough.

J. D.

Pdsa are an amazing association I don't know we're I'd be without them and everyone should give as much as they can they get no government funding, they save our furbabies

C. G.

absolutely fantastic tonight with my dog, squeezed in an appointment for us and done all treatment needed, thank you all

R. C.

All staff are welcoming friendly. Vets tell you how it is, and so understanding. Sadly l left today with very bad news. Lost my mate.

P. G.

Could never thank you enough for saying my bulldogs life thank you pdsa Kirkdale

D. K.

I don't know what I would have done over the years if this place didn't exist, that staff here are always so helpful and caring an the vets are so dedicated.

J. D.

I had my dog put to sleep and the vets were so kind and patient and very caring a

G. S. E.

Long wait to pick up medication. First time here so wasn't sure what to expect. To be fair there were a lot of people collecting meds & the staff were trying to get through them efficiently.

M. R.

Great place to treat your pets, very friendly.

c. s.

Visited P.D.S.A. with the cat. Virus infection. Vet was great, and all the staff. No cost, but made a donation.

C. H.

Perfect service my cats are feeling very well

R. L. T. L. O. A.

Staff are always lovely and helpful. No judgement for not being able to contribute yet. They were so grateful when I arrived a week later with a small donation.

R. M.

Long waiting times but staff are very professional and capable

T. W.

Caring and considerate staff. Everyone makes you feel welcome and cared for with your pets. You can make a voluntary donation so long as you're eligible and still these vets just keep giving..

#. M. C.

Gave the best treatment to us while having to make the hardest desicion to have my dog put to sleep. Thank you for making it as stress free as posable. Sad time but he went with dignity 💔❣️

P. J.

Today we had to let our beautiful cat Sassy go for her big sleep. Staff were so professional and very compassionate. Even to go as far as to sit with me when I was in a mess crying. It was greatly appreciated. Thank you all at the Kirkdale PDSA. Xxx

C. G.

Hi i would like to thank all the staff has they do a fab job, you were great with me and my princess lulu, when I was there I seen how hard you all work, I know that you need more money, and you need more kitchen paper, so come on Liverpool help this fab charity, with kitchen paper, I'll be getting some and thank you so much you were my Angeles that day so a big thanks from me and if lulu could say thank you she would so thanks and keep up the good work

l. i.

I had to take my lady to be put to sleep, they were very good with me and her.

E. C.

The staff here are wonderful and attentive you your pets. But due to not taking any non emergency cases even some animals slip through and get alot sicker then can be treated.

K. G.

Lovely.clean .staff very helpful.been treating my dog a few yrs now he need his meds.

H. O.

Daughters dog was I'll and they were ok. But beware of the queues, she stood for nearly 2 hours waiting for script, could do with a window to pass the tabs through. Just a thought

G. G.

Giving hospitals star ratings may not be totally appropriate so I will focus only on the facilities and the staff. It is a very clean venue with constant cleaning operations in place. Much more than in human hospitals in my opinion. The staff were friendly and polite and even though they see worried owners all the time with similar problems with their companion animals, each animal receives the most thorough care and attention. No charge is made for treatment and if cost is an issue for medication or investigations then they will happily waive them. This is a place that is full of love and dedication.

M. B.

Excellent treatment of animals. Fantastic vets don't give up on any animal. My dog was really poorly but they operated on him twice in a couple of days and saved his life. I have nothing but praise for all the staff.

J. S.

The staff were really lovely. My visit, however, was not a happy one. My much-loved little buddy had to be put down. They couldn't have been nicer, checking him over and giving me the bad news.

J. G.

Following guidelines to a good standard. Staff were mostly welcoming. The vetinary nurse (blond hair) was very professional and comforting considering my cat had to get put down, I really appreciate everything she done for me that day, she helped make a horrible situation bareable so thank you!

K. M.

Friendly staff, always do their very best to assist you From reception to the vets themselves.

P. M.

Due to Covid 19, I was not in a position to seek help from our usual vet practice infact are normal vetinary practice was too put off by the virus and kept putting me off, so for the first time ever, after 25 years of owning pets, I sought help and advice from the PDSA, they where professional and caring, understanding and most of all 'they understood!' We thought out 10 year old DDB (Dogue De Bordeaux) who have a life span of 5 to 8 years, had dislocated her left hock, sadly was not the case, I paid £130 pound expecting her to have an operation and come back to us, within two hours they phoned and advised it was Osteosarcoma, what we thought was a dislocation was a tumour, we brought her home and spent a few more weeks with her, when we had to say goodbye (for the record the PDSA refunded me £110 pound), sadly due to covid, we could not stay with her but the PDSA nurses held her and gave us time with her and afterwards, that was in January, sadly in May this year her 11 year old sister sufferred congestive heart failure, once again during these hard times the PDSA where there, once again I could not be in the room to say goodbye and hold my girl but the nurse and vet assured me they where not alone, going in after death to see they had placed a pillow under her head and a blanket over her body, showed me they cared. Previously other vets have pts my older dogs, had nurses hold them in headlocks to be pts and then told me they would of passed without the needle within hours, 'so how would you like to pay?'! Seriously, When I get back on my feet when the world goes back to normal, the PDSA I will always be grateful too and make sure I donate too! I am sorry at the time of dealing with my fur babies loss I wasnt in a position to post earlier but I really do want to thank the staff, the nurses and vets at Kirkdale for your compassion and understanding! Run Free Sasha and Skye! Rainbow Bridge is where you can wait until we meet again xxx

P. C.

Appointment ONLY. My cousins dog was diagnosed over the phone, but had to pay a visit to pick up tablets exellent and professional service and staff.

L. E.

Lovely vets and really love the animals they look after

J. B.

Despite coronavirus they are doing their best, they were very helpful on the phone.

L. W.

Brilliant with my little chi and helped out inan emergency I'm with a vets but couldn't get an appointment fablous

j. e. h.

Very good service highly recommend. . Always helpful team. May cats Says THANK YOU FOR TAKING CARE OF MY CATS. MANY THANKS FOR YOUR HELP.

Y. C.

Love this place because the staff are brilliant! My 3 pets are registered here, always felt they have my pets best interest at heart. Yes you might have to wait a while but so what when you're only making a donation that is probably a tenth of what a private vet would charge. I totally respect the staff here. They put up with a lot of grief from some people and are so busy all the time. I know my pets are safe in their hands.

J. H.

My gizzy had teeth out the vets and staff very caring, with my little dog

A. W.

As ever, the vet took great care of my dog & took the time to explain everything to me. Social distancing was adhered to & everywhere was sprayed & wiped down with afterwards. Massively grateful to the PDSA. Donation given 👍

N. J.

Kind and friendly place a much needed community vet

h. m.

Essential help for fur friends when needed and money's tight. They do a great job and are not appreciated enough

T. W.

Amazing organisation and the help they give

L. C.

All staff were brilliant from reception to vet's,they were very patient and understanding and gave me the best care and advice from beginning to end... these vets are amazing,be prepared to wait a while in these times and remember BE KIND.

M. K.

Unfortunately on arrival, the pdsa was shut for training, but once we where seen to, the vet put my mind at rest

P. A.

This is a fantastic charity and as a nation of pet lovers we should help them out with donations for their charity shop as well as give as little or as much as we can in money. The staff are fantastic, so helpful and knowledgeable. They are currently desperate for soap powder to wash the animals bedding, so if you're passing or needing to take your pet, please help if you can.

P. A.

Excellent well run surgery. I owe them so much for the help and well-being of my pets. I have used them a number of times. From the pleasant welcome at reception to the conduct, advice and professionalism of the veterinary staff. I would also like to thank so very much all the contributors to this charity for their donations that help fund these establishments. Thank You So Very Much.

s. c.

Very helpful and caring to my dog

J. H.

I'm so grateful to the pdsa. My dog needed a lump removing from his toe. The procedure and his aftercare have been second to none. I always try and give as much as I can for the donation. It's only fair because they still have the same costs and outgoings as private vets. Thank you so much from me and Willy. X

G. “. B.

A great place for most, but not everyone can use it, because it's only inside a certain area which I think is 5 miles away, something like that, maybe 6, but no more. The only problem is there's not enough of them. You would think there would be a lot more of them, & seeing as most are poor you just make a donation which is great if your in that area, but most are not, like my sister who has 3 dogs & can't use the facility so she has to go to the vets & their prices are sky high & half of them are rubbish. Even the consultation fee is enormous especially when you can just about feed them. Anyway it's a great place & we need a lot more of them, so every poor person with a pet can get the same help as the ones in the area that is included in their range.

p. w.

It's difficult because of the pandemic...but...never ever been let down in over 30 years...

T.

Amazing job there doing here to save our pets life as a charity I m quite amazed how they treat your pets without charging for it if u have income problems. I donate to them so they can save more pet lives unfortunately tho when I took my Guinea pig to them he had to be put down because he couldn't be treated. The staff is very nice tho but the receptionist do have quite an attitude

D. M.

Appointments are about 2 and a half hours behind probably due to the COVID-19 restrictions and there was only 1vet and himself was not that hospitable receptionist was nice and friendly though

H. B.

The vets here are fantastic & nice along with it. I know I can bring my dog anytime & he will be seen usually on the same day. If you are on certain benefits all they ask from you is a donation on the day , as much or as little as you can afford, they are so grateful for every penny & do not pass judgement. It really is the only place I will come.

J. M.

Vets really care about their animan patients. Extremely knowledgeable and not there to bleed you dry of money like so many other vets. Appointment booking by telephone has also become much easier in recent times.

M. J.

Take my cat and dog they are really friendly and caring to my pets 😁🐈

V. B.

Very friendly staff, lovely dedicated people. Clean and tidy. Very good service. Please remember to contribute with a donation so they can keep their good job treating pets as if not they will end closing up!!!

g. s.

Wonderful staff. Wonderful service.

a. g.

The care and attention that the staff here put into looking after sick and not so sick animals is amazing. It costs over 60 million pounds a year to run the PDSA, all of this money is raised by donation and some benefactors. This then allows the PDSA to provide care for the pets of less advantaged people in our society. If you need to use their services please try and make a donation to support them. They are a very worthy cause.

A. T.

One of the best! Great PDSA Hospital, Jean Marching Centre. The staff are all amazing, caring, helpful people and so are the Vets. Would HIGHLY recommend.

p. r.

I was ten minutes late getting there & so worried about it. They were lovely with me. Friendly reception staff & vets. Large clean waiting room with toilet facilities & ample parking. Plus of course a now healthy happy cat!

a. f.

good service but feel sorry for people who cannot afford to take their pet due to the new fee's. not very pleased with the reception my elderly parent had....was made to feel like a fool.i won't mention any names but i'm still thinking of making a formal complaint. be a little nicer to people no matter what age they are,most of them will already be stressed over their pet & whatever other personal issues they have. also elderly people deserve RESPECT ! patience,friendliness & politeness costs nothing!

d. c.

Just had to have my rabbit put to sleep and they were honest with me that the best thing was to put her to sleep and the staff were kind and considerate in every way they could be

S. H.

The amazing vets here saved the life of my daughter's cat for a donation. The only other option was to put him to sleep as our old vet wanted over £1200 to operate. They can do no wrong as far as I'm concerned.

P. D.

It's come along way from the pdsa it was 20 yrs ago. They do a lot of good work for pet owners on low income or unemployed and even provide veterinary care for full paying customers. Unfortunately the knock on effect is extremely busy waiting room and extraordinary long hold times when calling them. Should only be used as a must to try and take the pressure off the charity. Too many people abusing their care like it's an entitlement.

P. H.

So grateful for the care you gave to my mums cat. It was lovely of you all to work through lockdown, you clearly put animals at the forefront - and I can't thank you enough for being there throughout x

L. F.

Amazing vets great staff all very friendly and on time! We arrived and everything bead explained as it was our first time there. Then we only waited for about 5 mins if so and it was very busy. Definitely recommend!

R. V. J.

It's outstanding the staff r very hard-working I found them very helpful and understanding and the work on donations so if you have a spare dog cat rabbit bird food

f.

A nice, pleasant PDSA Hospital with friendly staff and good facilities. New look reception area now much more user friendly and welcoming. Always very busy so appointments are necessary. Can occasionally be prone to running behind time by more than an hour so best to allow plenty of time after your booked appointment time.

R. V.

R tigger had his eye operation Kirkdale pdsa the staff were absolutely outstanding and are very professional very helpful and they looked after him

P. W.

Best place to bring ya dog or pets. Even if u are not on benefits it's still cheaper by a mile and the care they give us so good. Wouldn't take my pets anywhere else. Keep up the good work guys.

S. D. J.

Excellent service with care, helpful and reassuring.

R. D.

Really lovely people and very helpful

J. W.

They provide an excellent and valuable service to pets that are in need of treatment. Vet bills can be very expensive and this organisation provide people and pets with care they may not be able to afford. What they do here is precious and the people that keep it running are angels.

D. B.

Been coming here since it opened, vets are truly amazing cant give them enough credit for the work they have done for my family over the years. Friendly and helpful staff, always managed to find a parking space, building is clean and spacious

J. S.

Brilliant staff great service as always. Went with my girlfriends dog 🐶 and had to wait but as always it's a charity the wait is part of the free service Donated £10 on entry as always. And surprised how many don't even donate towards this great cause. People should Search PDSA and read what Wikipedia has to say about the charity. Amazing people amazing charity.

T. B.

The help was great and I haven't actually had to wait longer than half an hour (bare in mind that its a medical vicinity, for animals, and charity funded its not going to be like mcdonals since there's no notices or anything saying fast service) but the reasons it's lost a star is because of the receptionists. I've spent over an hour on hold waiting for them to pick up and when I've been there they've always seemed too busy chatting to each other rather than doing their job. I'd understand if they talk when they haven't got people waiting to be seen by them, but they have.

G. G.

The vets there are brilliant and of course extremely professional. They take what ever time it takes to explain to you the problems you pet has. I like to donate what ever I can. They really are worth every penny and more.

C. K.

One complaint i have and i hear others have too, is about the phone system. Unless they've changed it in the past few weeks, here's what happens if you're calling to make an appointment (i may get minor details wrong so bear with me) when you first dial the number, you're greeted by quite a long recorded message/menu but it's only AFTER you choose the appointment option AFTER the message that you'll get the engaged tone! So, you now have to start all over again, hearing the message THEN the engaged tone.. and again.. and again - sometimes many times - this is frustrating enough for those with unlimited minutes on their mobiles but it must be a lot worse for those with limited minutes/credit - and there will be quite a few of these people due to the fact that the PDSA is - supposedly - there to HELP poor people - which makes this issue rather thoughtless on PDSA's behalf, i think. My friends and I have also had various other issues with PDSA over the years but it probably wouldn't be fair to post most of them as I'm almost sure that the vets concerned have moved on...

C. M.

I cannot praise enough the staff and vetinary care that I have received for my dog Rocky, especially in these difficult times very grateful for the service and care provided Thank you

K. B.

Always feel reassured after visiting this place. I never donate money as I have no money and I feel buckets of guilt every time they ask if I can help. I wish I could assure them I collect for animals charities all the time but I wouldn't believe it either.

G. C.

The staff are amazing & caring, spoke to my family with the greatest of respect before & after our daughter (pet boxer) slept for the last time. Respect to them. Thank you guys. Means a lot.xx

F. L.

Left a message on phone as the dogs ears are in a bad way we need the repeat meds aswell shes itching till bleeding its heart breaking watching a dog go thru this i understamd there very busy but

C. K. L.

Every 1 in kirkdale are very kind and supportive and understanding with you and very helpful thank you to all the staff on kirkdale vets.

P. W.

You have to be prepared to wait after your appointment time, obviously animals can't tell the vet what's up! Also full of stinky, barking dogs. Not their fault, they're dogs, but phew. A god send if you need to see a vet and have a limited income. They need donations, food, and paper towels too.

S. F.

Fantastic Service from staff and Vets,but its impossible to get through on the phone to book an appointment......People although they love their pets,have busy lives and can't always just turn up at the Centre,and wait for hours for an appointment....I suggest to improve your service you employ more phone operator's!!!!!! When you connect to the phone line you have to wait about 10 minutes of information that has no relevance to your enquiry...Would have given 5 stars but the phone line just let's the whole service down.

E. B.

Would just like to say thank you so much for getting my dog better

R. A.

Even in these difficult times quite a quick visit and vets are very good

N. N.

People who work there are 100% best service, people who love animals and help.🐶🐈‍⬛💯

M. X.

My dog aged 14. had to be put to sleep , they let me stay with her, I owe her that, Thank you Carla and Becky and all the staff, at P D S A Kirkdale , for being so kind , and not letting my dog Poppy suffer any more , they even clipped some of her fur , for me to keep, also we are getting her Ashes back xxxx

A. L.

They where fantastic with George on Saturday

C. P.

Fantastic Veterinary staff. Receptionist on the other hand, one in particular, ignorant, rude, abrupt, I have others complaining about her, whilst waiting to seen, she has no people skills, gives filthy looks to those who dont leave a donation, ( I pay for our treatment), oh discommonde her huge chip on shoulder, she runs like a kid to a teacher. If shes like this to ppl, I certainly hope shes not like to pets, those who frequent here, will know exactly who I am mean, but you cant say what feel for fear of slanderous allegations, be careful of despicable individual. VETINERARY STAFF A**********

E. P.

Excellent service for reduced vetinary fees for people in receipt of Housing Benefit as the qualifying benefit.You must bring proof of up to date receipt of benefit,and you are expected, and need, to make a substancial donation towards the cost of your vetinary consultation before your pet is seen by the vet. You must be registered with the pdsa and your pets details be held by them. This must be updated every year alongside your proof of annual receipt of Housing Benefit.The waiting room/area is quite small,and can get very busy and crowded. There is plenty of outside space for your dog if behavioral problems with other dogs or barking or fear means they cannot wait in the indoor waiting area. There is a small car park,and a quiet road adjacent to the building for car parking when pdsa parking is full. There is a small grassed area for your pet to relieve themselves,and a bin for bagged dog waste is provided.The vetinary treatment is second to none and no different from seeing a private vet. Neutering/Spaying operations are done at a vastly reduced rate compared to private vetinary care. Flea and Worming treatments are also available at a reduced rate. You can pick up repeat prescriptions for your pet at reception and all other treatments eg. Flea and worming tablets are available at the desk, after prescribed,where you then pay for them. Friendly, helpful staff on reception, and the vets are all knowledgable and experienced.Repeat appointments to have your pet seen again in the near future for further treatment are available . Always financially donate as much as you possibly can before your pet is seen, as this service relies on charitable donations, and without which they couldn't operate.Excellent and much needed charitable/voluntary service thats necessary for pet care in the community, at a drastically reduced/subsidised rate compared to private vetinary bills.If you can't afford private vet care, and are eligable with the benefit required, then this is the number one place to bring your pet for a voluntary donation for expertise vetinary care.Five stars for a much needed service.

H.

Saved my dogs life, had a splenic torsion that we didn't know about and wouldn't have survived the night. Wouldn't have been able to afford the surgery without them. He's still here 5 years later thanks to them.

D. R.

The vets don't get enough credit. Right thru the week I was making a choice to put my dog asleep they were there for me. The hour it happened they are so supportive. Excellence In staffing

S. B.

Fantastic expert help and advice very happy puzzy cat 🐈 and customer and dads happy also 😀

P. M.

Had to take Mathilde back for follow up treatment and she was her normal unsociable self with other animals! 😈As usual we were seen as soon as possible,and everyone was their usual friendly & caring selves! 😊😇

i. m.

Can't get an appointment and my dod needs help I am really upset for her but what can I do wish I had help

D. M.

Always fantastic service can not fault anything with this pdsa , always go above and beyond to help pets

C. D. M.

Beautiful people thankyou for your professional Conduct and helping us with our beautiful dog polly

C. M.

The staff are friendly and your pet always gets seen to but it's impossible to get through on the phone, there needs to be an easier way of making appointments at least for non urgent cases, like email appointment's or online appointment forms.

A. A.

Thae PDSA is a great place to take your pet if you need to see a vet but cannot afford normal vet prices. They are professional and always ready to help you with any problems your pet has

E. W.

Love the new look. The Vet was awesome he spotted things other vets had missed and came up with a more cost effective, better treatments for our Westy.

J. G.

Great for people on low budget like myself (pensioner). Great staff and great vets who do a remarkable job under enormous pressure. Please donate generously.

S. O.

Everyone pays the upmost attention to your pet. So reassuring and helpful. Lovely people cannot fault anyone from start to finish. Thank you to all.

S. S.

Great service for people with pets to help keep animals healthy without the sky high costs just a small donation

S. C.

What would some dogs do without the PDSA.

J. G.

I would like to thank all the staff at the pdsa kirkdale for looking after my best friend Bella Gill, sadly Bella took a fit in the practise, the staff reacted fast!, I can't thank them enough for being there for my Bella, it was an honour and a privilege to be apart of such a truly amazing dogs life, the help and support you gave at the end of her life, I can't put into words.... it is the worst part of being a pet owner and a vet, she was the happiest of souls and you made it so in her final moments she was not in pain she was so peaceful and calm, it takes a special person to do what you do...and on behalf of Bella and all her family and friends thank you very very much for having the strength and courage to keep on going in everyday, from pup to old lady she was the best dog I have ever had the pleasure or knowing and you gave her so much dignity at the end we will always be indebted to you for the service and emergency care you gave her, brilliant staff I can't praise enough even at such a devastating time thank you so much for helping us... Bella Gill 11th March 2009- 21st December 2018.. please donate what you can if Bella didn't have this service her death would have been unimaginable and a torture she would never have deserved the pdsa need donations and even tho our pet isn't with us anymore we will still be donating, so yours don't have to endure any pain and help this service provide much needed welfare for all pets!

l. s.

Great service for price of donation ,be prepared to wait an hour at least to see a vet and pick up a pet .clean has toilet and nice waiting room full of dogs,you can only have 1 pet free now,bit worried how much it will cost if my other cats get ill.then it's reduced price.glad they opened one near me .

L. C.

My dad went to see the vet and the team was very helpful and caring RIP Ted 🙏

D. W.

Excellent service. Animal lovers. Always friendly and helpful. Special people Who run this charity. THANK YOU

K. T.

Can't fault this place, they always help such a lovely place. Make sure you have proof of benefits before you can register

D. E.

Were Would We be Without The Care P.D.S.A has To offer To Non Working People ! This P.D.S.A The Vets & Staff are Soo Caring Towards Our Pets .. Waiting area Is Spotless & Warm So no Worries on our Pets feeling the Cold ..No Problems In getting a Parking space ! Thank You To All You are Doing a Brilliant Job ... !!! Always Donate Every bit off Small Change You have It Really helps Towards The Caring off Our Pets ... !!!!

M. S.

Brilliant friendly and caring staff who will do whatever they can to help your pets and also explain the treatment in layman's terms. 10 stars

Y. B.

MEOWTASTIC My first time at PDSA and WOW is all I can I say. I was diagnosed and operated on within just 2 HOURS. They saved my life. I am still a young cat but from what I see on the news you humans could do a lot lot worse than give the NHS to the PDSA. If my human needed a hernia op they'd be waiting 12 months. Much gratitude, respect and love Yeti Bigfoot

G. T.

Absolutely fantastic place, can't thank them enough for taking care of my pets.

M. R.

Receptionists are always very helpful and friendly when I ring up or visit with my dad and his dog Ella and show there appreciation when you give a donation and vets do a fantastic job.

J. D.

Fantastic place. We had a scared, tiny kitten who was treated wonderfully. Lovely staff and very efficient. Got no worries about using this place again

M.

I had to collect Roxy's medication. The staff were extremely helpful and stuck to Covid-19 protocol.

D. T.

I can't thank the staff the nurses enough for their compassion. My pet was shown respect and love. My experience was a positive one.

S. S.

Wonderful caring staff

C. L.

Been few times with my dog and cat got 100% looked after by all staff vets are lovely caring and so understanding would recommend if you cannot go anywhere go here it's simply amazing all animals are looked after as if they were vets own lovely people Always donate kitchen towels etc

R. B.

Great people who do great work, without then many people would be lost

j. J.

Absolutely fantastic pet hospital. They are worth there weight in gold. These vets need all the funding they can get. We would be lost without them

S. M.

Very helpful, polite staff. Thankyou all at pdsa, for your hard work and helpfulness.

S. J.

Amazing place, amazing staff.

i. m.

The only tbing i can say is excellent. Brillant sraff all round .1 worry i had was all dogs sitting far to close to each other .they are there because they are ill etc .when dogs are not to good they get snappy

G. R.

long queues at the moment.. unless you get there early

A. G.

Always take great care of my cats

Y. J.

My Granddaughter took her Rabbit as he was poorly. Much better now.

D. R.

Taking covid seriously and only allowing a few people in at time however because its appointment only wait times are shorter than normal only waited 10mins to pick up medication

Y. R.

Love the pdsa they work very hard great staff clean

M. L.

brilliant health care for your pet considering its free (if you meet criteria)and due to it being free we need to support the on going work its doing so please contribute.

J. L.

Well organised veterinary practice with medicines at low budget prices for those of us on pensions and benefits.

S. L.

Lovely friendly place that does there very best to help your poorly pets

S. P.

Amazing people doing an amazing job especially in these difficult times many thanks

D. P.

Truly amazing... Both my dogs have had operations and have been fab after with no problems or infection... Lovely friendly staff

H. I.

Very long wait and can only go there I'd on certain benefits. Staff are lovely and look after animals really well

l. m.

From the first appointment to my dog having his operation the professionalism and care to animals is second to none.... Kind caring staff

A. Q.

They do a fantastic job and £20.40 is a small price to pay for yoyr pet , thank you

T. J.

Very friendly people who provide a good service for the animals.

B. M.

Very caring and try to not keep you waiting too long, but sometimes can't be helped as emergencies may cause delay in appointment! X

B. S.

Fabulous excellent service

D. W.

Caring staff. Always do there best.

F. b.

Absolutely wonderful place care givers for your cats and dogs. My dog would of passed away a long time ago if it weren't for the lovely vets here.

G. P.

Every time I have to attend there I am always treated with respect and my dogs are well cared for...great staff and fantastic vets..

T. C.

Excellent at what they do.Cldnt ask for anymore thankyou.

C. O.

great service wish people would realise it's not a free service they rely on donations . where would you take your pet if it closes down.

p. b.

Our poppy was very well cared for Many thanx Pete

A. F.

Great place to take my Shih Tzu who has Lymphoma. ..for nearly 16 months now. Staff are great.

Y. L.

They did wonders for my cat Crystal. Just a shame they would not acknowledge that she had her notes in Huyton PDSA.

K. B.

Just about to close when I arrived with my injured border collie, all staff really professional in all aspects, left most impressed, my now diagnosed and on the mend pet less so, she hates the vets 😊

M. M.

great staff , have always been there for me and my dog , dont know what i would do without them , many thanks

M. O.

Brilliant have saved my dog many times great people and satisfaction is paramount to them highly recommended to anyone

J. A.

Had an emergency with my dog and was seen in the hour. Brilliant place and thank you so much

L. d. S.

They do a wonderful job helping sick and injured pets, thanks for taking care of my cat Foo Foo

S. A.

Helpful and caring during the pandemic.

J. G.

Friendly proffesional staff, a real life saver of a vets highly recommend... give as much as you can it is a charity based practice

L. J.

People would be lost with the pdsa for sick animals so if more people digged deep to help fund this wonderful charity x

A. R.

Place as usual full of dogs. And the wait is long, even with an appointment, but they do some great work so 4 starts given

A. M.

Excellent work they do there for pets and the staff are excellent to talk to they put You at ease

D. S.

Excellent, very friendly. Can’t ask for more. Not a long wait either considering how many people were there

D. W.

Lovely friendly place from reception to surgeries,can't fault pdsa fantastic place to take your pet. Always nice and polite can't praise it enough.5***** ,A++++++

L. B.

Nice vet very helpful, you need to make donation but worth it as the care you get is great

T.

Really helpful. Quick response to requests for telephone consultation.

a. (.

Really helpful and welcoming staff they care about your pets needs

M. F.

Never used PDSA till I was out of a job.. And wow Staff are amazing and sorted my baby out Thank you PDSA XXX

P. B.

Very happy with all the service great staff and very kind and helpful vet's

J. C.

The charity Saved my cats life so great full for there help they need more money urgently so donations all the way please

W. G.

The treatment is first class but even though they have appointments you are still waiting ages to get seen

K. C.

Nice quick experience and friendly staff, went in about my German Shepard and everything was sorted in 10 minutes.

S. B. (.

Excellent care for my dog. Thank you so much to all your wonderful staff

t.

Ultimate care for your pets,professional environment, would rate highly, 👍👍👍👍👍

L. 0.

These people are the kindest people you will ever meet, if you have a pet that is ill 🤒 then they will do their upmost to help

J. T.

We took both our dogs and staff took their time with them, they made both dogs and us feel at ease.

D. d.

They do an amazing job ... Was in there today cannot believe how many people do not even give a donation .... They drive away in fancy cars 😵😳

S. P.

Was lovely i love them the world always there to help animals x

J. P.

Very kind and expert medical care for Simba. Thank you x

P. C.

Helpful friendly reception. Great vets. Reasonably priced. Would definitely recommend

C. W.

Pdsa are brilliant my dog was attacked by a nother dog I her there and the lady on reception got the vet straight away poppy my dog would of died if it wasn't for the amazing work the pdsa do so thank you pdsa

A. A.

They always take of my dog when he needs help. Saved his life when he was puppy and he had been ran over and punctured his lungs.

F. M.

Was very happy with the service they were so friendly and helpful I’m glad I went there

H. E.

Fantastic service and quality amazing if you are on benefits, friendly staff and vets

C. P.

Very excellent vets who help with getting the pet's well.

J. W.

Very kind and patient with pets and owners. You always feel like you are getting the best care here.

R. W.

Very easy to find

S. J.

Best vets around. So caring and understanding.

B. D.

Friendly and helpful staff. A great help for people who love their pet.

B. P.

Amazing work they do here, helped me and my dog, great staff

L. E.

Excellent service 👏

L. H.

Always excellent attention paid to everyone there, everyone who arrives with their respective pet are all treated with respect and attention given tovtheir pets.

s. r.

They do an amazing job

g. h.

Great people looked after my dog great wouldn't know what to do without this place

M. K.

Very helpful staff

K. F.

Not good because my dog Maggie have sick and not eating nearly 1 week am not happy

G. R.

Brilliant choice and great prices will going back soon to place my order highly recommended

K. D.

Great place. So lucky to have these people here. Make a donation if you can.

D. K.

Always willing to help thay have always been there in the hour of need for my family top class staff

C. J.

Fast response ,caring staff especially at these trying times

a. j.

Save our dogs life very grateful

w. m.

Very helpful is such bad times respect to all the people working there Salute to uses thank you

D. B.

This is a fabulous service for your pets and the staff are so kind and courteous.

T. F.

They have been amazing and I'm thankful of their help and support

a. r.

brill place, staff and vets very nice and have time to answer questions

K. H.

Very helpful regarding my pet cat.

J. J.

Staff very helpful and friendly. 😊

P. R.

Very helpful & friendly. Large clean modern waiting room. Car park & toilet facilities

D. Q.

Best place for treatment for pets really good staff

G. S.

Fitted us in at really short notice, couldn't have asked for better care for our precious fur baby

a. c.

Lovely caring and kind staff..1st class treatment from 1st class staff.highly recommend

L. W.

Staff and vets are kind caring and supportive when it's bad news thank you all

l. m.

Amazing staff an treat all animals as quickly as they can

E. P.

The love and care for my dogs are second to none, they really do care for animals, thank you

L. B.

Amazing as always, I don't know where people like me would do without them, and it makes me so angry when people abuse them.xx

M. E.

Good place always busy waiting times bit to long but great staff

e. a. (.

Cant thank these wonderful people enough for what they do

J. J. P.

It's staff are very friendly

P. K.

This place does it's best with what they have,people just need to be patient and the staff will try to help

k. B.

Long wait because of covid restrictions. But very helpful staff

K. T.

They are amazin they were great with my dog mollie shes terrified when she h

D. R.

Excellent very caring and lovely people

L. W.

They were very good with max and kept everyone safe

J. O.

Made up my dog is a lot better thank you so much xxxxx

D. H.

Great staff and vets, always pets best interest at heart 👍

J. B.

very lovely staff, excellent work

L. S.

Thought I was saying bye to my Stella for the last time.... These hero's made sure it wasn't.. Nothing but love for all of them!

L. W.

Had to take my dog for his boosters and the staff were brilliant cant fault them

J. B. U. (.

Wouldn't take my dog anywhere else..

L.

Friendly staff and Vets, they all do an amzing job here..

A. H.

Fantastic place for those who find vet bills a stretch. Definitely recommend this for your pet

l. h.

Fantastic with my cat who we sadly lost but they did every thing they could for him

C. S.

Vet's priority is heloing animals... Not lining their own pockets

s. b.

I don't know what I would do without the PDSA, Please support them, It's charity funded, They Really care about All Animals

C. W.

Can not thank the staff enough from the reception girls, and the wonderful vets who looked after my dog Skye today really can't thank you all enough for everything you've done for us.Thanks

R. M.

The service and the skills from all staff is 5 star.they have the X factor

J. D.

The pdsa is amazing the help and support they give to families and there pets im.so thankful to them .xx

M. D.

Great place , loads of really nice people here, pleasant bar staff and management

P. B.

Great lovely staff lovely caring people clean aswell

E. H.

Gave my staffy amazing end of life care

C. M.

The staff here do a great job and deserve a lot of credit.

S. “. m.

Long time waiting to be seen but good staff and easy to find

D. D.

Took My Dog Luis to P.D.S.A. Kirkdale they were so Good Helpful looked after Luis.

D. T.

All the staff are very passionate about their job's. Highly recommended.

J. S.

Very good caring for your pets if on small income

M. C.

they do an amazing job. I found them very helpful.

R. E.

The vet I saw on Friday evening was very good

E. M.

Amazing Staff friendly and helpfull

N. G.

Great place doing great work couldn't fault at all 😿😾

R. A.

Nothing but the highest praise for this place.Wonderful people doing a fantastic job.

t. o. p.

A great help when my dog did it

J. F.

You can't make appointment.over the phone ,so just go an turn up ,they are very busy

k. j.

Wonderful staff and a wonderful service provided. Can't speak highly enough of PDSA

J. T.

Lovely polite, caring and dedicated staff excellent

A. G.

They really take care off you staff are brill

T. D.

Great service as always even through this pandemic..

J. S.

Very caring but can wait a long time if busy

E. S.

Brilliant would be lost without them and the wonderful service they provide

L. C.

Great veterinary hospital, really nice staff and vets for those who are in need!

N. S.

They helped my dog where pets for vets just charged me £600 for nothing

A. L.

Very friendly and helpful staff. Excellent charity.

B. M.

Took my dog they where very good he had 2 sore paws gave him medication

J.

Always looked after us well. Easy bus access and prompt service.

B. S.

If you don't like the treatment here then stop moaning and go private!

w. J. l.

Excellent staff and first class service

B. N.

Verry good everybody should give contributions they do such good work

L. C.

Absolutely brilliant with my dog

l. e.

Absolutely lovely compassionate staff.

G. G.

Staff are friendly and helped to put us at ease

C. C.

With out this place the animals would suffer it's a life saver

L. B.

The staff all do a great job even with a noisy waiting room,5*

S. D.

Very polite and friendly staff

E. S.

Very good service. Tested the dog well.

R. J.

Very busy. Do a great job but the appointments system is useless.

C. W.

The help & care they give,with limited resources is fantastic`long may it continue...

J. W.

Such dedicate vets, that I only trust them with my pets above any other rip off vets!

M. E.

Great for your pet if not well!

s. h.

Absolutely brilliant also very understanding and compassionate

F. A.

NHS for pets. Donate until it hurts. They are well worth it

G. B.

It's a good place for when your pet needs a vat.

M. (.

Big thanks to the staff and the vets to the team that book you in 👍🐶

L. A.

Il always give this place credit, they all work wonders in there x

D. D.

Sorted out my friend's dog who had a very large unusual gallstone in the tract.

N. D.

Very covid 19 secure staff very helpful

N. S.

Amazing Place Been Amazing Help with My Poorly Pup Alfie

l. m.

They don't really treat all illness only minor or emergency illness and preferably put down rather than treat expensive illness

J. B.

Very good service .... pets in good hands

N. T.

Brilliant

G. A.

Helped my mum's cat 🐈 get better

N. J.

Great friendly staff very helpful

L. W.

Pdsa was very efficient and very reasonable priced.

k. a.

Do a fantastic job and staff so pleasant

J. R.

Great vets,sorted my dog out.

V. F.

Long wait only to be expected but staff are great

J.

Excellent service and quality of care.

S. G.

Very quick services and lovely staff

D. B.

So caring, kind, and considerate staff.

R. P.

Brilliant staff, they are invaluable.

S. R.

Absolutely fantastic friendly staff very clean

P. D.

Good vets but stretched beyond capacity

n. m.

The people here are superstars if your pet is sick the care is second to non

a. r.

Brilliant

S. P.

great staff helpfull, good prices, recomend

l. l. p. l.

Brilliant

K. L.

Its great i didnt have to wait long

F. S.

What a help they. Was

M. P.

So helpful Will be using their services again

D. M.

Where would we be without this anamal hospital so understanding and so professional and all for just donations,

J. W.

I'd be screwed without these good people. Well, me dog would be.....

J. k.

Amazing place. Great care

A. F.

Pdsa is a very good place to take pets that are sick their

F. k.

Amazing service friendly vets

Y. C.

Great place for brilliant pet care

P. W.

I needed advice on my cat Rupert

b. m.

Very well trained knowageable staff.

T. D.

Best place because it looked after my baby

J. W.

Very careing place staff wonderful and helpful

D. O.

Professional and affordable for those who love their pets

B. B.

Excellent bit of a long wait to see the vet

c.

Lovely pet hospital takes care of all animals

M. M.

Amazing staff, so grateful to them all.

K. R.

Very busy but staff are so friendly an helpful

D. W.

First class

k. H.

Excellent..caring and professional.

D. R.

Excellent staff,very clean place.

R. K.

Many experiences visiting here, very good ethical standards

e. l.

Want cant you love about this place! Please leave a donation!

S. P.

Charity based vets great level of care.

g. g.

Lovely lovely people who really care about animals!!

J. S.

Friendly staff who care about pets rather than profit

E. L.

Absolutely wonderful understanding staff x

S. H.

Cats and dogs do fight but weather the dog retaliates is entirely on the owner FULLSTOP● 😋

T. M.

Absolutely fantastic the vets are one in a million

C. S.

Took a friend over he got sorted very quickly

E. W.

Wouldn't trust anyone else. MARIE is AMAZING

V. P.

Very helpful & understanding staff x

J. M.

Not great. Dirty waiting area and miserable staff

E. D.

Wonderful people providing a vital service

V. W.

Brilliant and caring people. Thankyou. X

L. D.

Lovely caring people very helpful

E. Q.

Looks after your pets. Very good

m. m.

So helpful some staff at reception unhelpful.

A. S.

Fantastic *charity* lovely staff.

J. H.

Very caring both to the animals and their families

T. B.

Nice meal

M. F.

Very polite and cheerful staff

B. C.

As clean as can be with thousands of dogs passing through day to day

P. C.

Great staff always helpful with anything

D. C.

Looked after my dog..Lovely people Thanks

K. C.

Great vets lovely staff

E. a. B. w.

Always amazing service and care

J. M.

Lovely people, cant thank them enough

S. W.

Excellent, friendly service and very helpful

F. M.

Excellent vets and reception staff

K. L.

1st class services, worth the waiting times

J. P.

Fantastic staff who work so so hard ❤️

A. M.

very helpful and kind when bunny passed away

D. M.

Sad day but the staff were fantastic

N. D.

Staff here are amassing and compassionate...

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