Reviews of White Cross Vets. (Veterinarian) in Liverpool (Merseyside).
White Cross Vets
200-202 Muirhead Ave, Liverpool L13 0BA, United Kingdom
Description
Information of White Cross Vets, Veterinarian in Liverpool (Merseyside)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of White Cross Vets
Sunday
Closed
Monday
8:30am–6pm
Tuesday
8:30am–6pm
Wednesday
8:30am–6pm
Thursday
8:30am–6pm
Friday
8:30am–6pm
Saturday
8:30am–12pm
Popular times
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Reviews of White Cross Vets
j. c.Excellent,caring,very professional, warm welcome when entering surgery, very knowledgeable staff. Reasonable prices, whats there not to like. 👍
m. m.Although we didn't have an appointment, the vet was able to fit us in his busy schedule, and the receptionist staff were absolutely lovely , really does make a change to deal with polite even though busy , people,, well done
J.Excellent Vets, they really care about your pet and are alway great for advice over the phone. We’ve got a Frenchie with a fair few health problems and everyone at White Cross from reception to nurses to vets have been brilliant from day 1. We transferred over from Medivet last year, best thing we ever did!
R. K.Take my two pomeranians here cannot fault this vets staff are 100% dedicated to helping your pets and giving your peace of mind. Been coming here around 3 years now befor that my little girl hated the sight of vets and would shake with fear here she doesn't do all the shaking. Jess and Mariana ( unsure if the name is spelt right) are excellent vets. Highly recommend anyone who is looking for a vets for there fur baby's!
B. C.We have always been with Whitecross and we received so much love and support when we lost our previous fur babies that it was an amazing feeling bringing our new puppy.. Mr Bertie Orange.. in to meet them and accept the care they offer!
Would not dream of going anywhere else! 🐶💙
C. M.I’ve had experiences with other vets but Whitecross west derby really do go above and beyond, they are the best I’ve dealt with. We have lots of ongoing care from them and they have been brilliant. I would recommend their health plan as well, saves lots of money in the long run if your pet is a regular visitor to the vet like ours is.
C.Amazing 5* was great taking care of my cat during these covid times. I had to drop him off at the door slightly inside for the vet to come out and get him then wait in my car why he had his check up. They where professional and really lovely people explained everything & prices and didn't push anything on me. Great service and they sorted my cats issue out thanks so much :) 5*
L. R.Lovely practice, friendly staff, excellent vets. I wouldn’t take teddy anywhere else
C. C.Only visited 4 times with my new puppy staff are really friendly they was recommended by a family member and so far we'll happy with the service they provide. I feel confident they have my dogs welfare as there top priority that's what pet owners want for there animals. I have joined there care plan for my puppy which seems good value for money and feel my puppy is in safe hands.
F. M.Staff are great. Never needed a vet before but have 2 rabbits and didn't want anymore. Prices were better than any other i have seen but on top of that the staff were really attentive and seemed really interested in rabbits welfare (I know they should be but then all doctors should care about their patients and i'm not sure they do). Anyway, reaply good experience and would recommend them to friends and family
b. t.Really good vet and honesty I would recommend this place
D. L.My 2 Labradors have been coming to White Cross Vets for over 5 years and I wouldn't take them anywhere else. All the staff really care about the animals they treat. The vets are always willing to have a chat on the phone with any concerns you have. The lovely ladies on reception are so kind and always go above and beyond which is lovely. My 2 dogs TJ & Monti run into this vets and that says alot. 1st class service for my TJ & Monti thank you for looking after them x
j. m.Very nice when my cat was put to sleep, everything clearly explained and they did not Ruch me, I could take it in n my own stride, and best as far as the cost is, the cost in alderhey was all 200 difference, just to put my cat to sleep, whereas white cross charged 35 and at weekend and no consultation fee, five stars definitely
J. M.An amazing practice with an exceptional team. Always polite and eager to help with quick appointments, no delays and exceptional knowledge of your pet's care history. Showing genuine care and affection towards your pet as well as remembering the names and care history of your other pets too. It is obvious every member of staff loves their job and I wouldn't want to put the care of my pets into anyone else's hands. If only I could give more than five stars as White Cross Vets always goes above and beyond for your pet.
S. H.I brought my Shih Tzu (Tilly) here a couple of weeks ago & we saw the vet Alex. He took bloods, checked her over & put me at ease with every question I asked. He then booked me in for a couple of hours later to discuss her results. I felt like he cared, had compassion & knew exactly what he was talking about. I am so pleased she is under these vets now. Since then, I have brought Tilly back & she has seen the vet Louise. Louise is very thorough & knows her stuff. She has treated my vet brilliantly & is such a nice person too.
White cross vets...you are amazing! I’m so glad that Tilly is under your care. I wouldn’t go anywhere else now. 100% recommended 100% guarantee that your pet is well looked after with this establishment.
Thanks again, from Sarah & Tilly Hanley x
B. R.Fantastic Vets, the front desk staff where very welcoming and understanding when I was five minutes late due to traffic, lovely atmosphere, friendly staff and extremely clean! My French bulldog puppy was having his second vaccination, it was administered by the very kind and knowledgeable, Alex, he did such a great job at keeping my Fletcher calm and worked quickly, but thoroughly to cause the least amount of distress, and when it came to asking and answering questions he was happy to talk me through everthing. I couldn't be more grateful for the 5 star service I received! Highly recommended! Thank you!
J.We wanted to say thank you. We have appreciated all your support and care with our 3 month old shar pei. Your attention/service with him has been wonderful... The calls to check up on him and the tests you'd carried out, have all been so professional. We thank you for your time and ongoing support.
N. J.I fully recommend white cross vets West Derby to any caring pet owner. They have fantastic staff who are always there to offer advice and also listen intently to any of there pet owners worries. The medical team are outstanding and very professional I think you would find it very hard to find any better. An awesome team that provide a fantastic service.
P. V.Been attending White Cross Vets since June this year with our dog Freddie. Staff are extremely caring and very friendly. Recently Freddie had an operation and we were amazed how quickly he was back to his normal happy self. This was due to the very professional and fantastic service that they provide 🐕. Thank you
P. S.When we first got our dog Penny my wife did a search to find a good vets in our area, and found White Cross Vets. She checked the reviews and thought this is the vets for us. From our very first visit we have never been disappointed. The staff are polite, professional and friendly.
L. S.We love white cross vets! Take my 4 bichons here quite a bit for check ups and flea/wormer. We are in the wellness plan and it is such good value for money. We have never found that they only care about money, in fact quite the opposite. We have seen all the vets there and never had any issues. Receptionist, nurses and vets are all very welcoming and polite, we're just waiting for a cup of tea next time we arrive ;) My lot hate going to the vet, as most do, but the lovely team here work hard at getting my babies to trust them. Would never use another vet again :)
c. h.I would like to highly recommend the monthly fee that cover consults, flea treatment , worker and health checks. Today my little girl went in for the day for a full mot. Everything was fine. I have another dog in a different vet plen and if they done the health check like whitecross he would of been diagnosed with a problem many years ago. Please check this package out as it’s great and you don’t have to worry about your little ones.
A. S.We have been loyal customers for the last 6 years, but find it difficult when there is a continued crossover of vets that we see, (we have lost our regular vet twice) seeing different staff each visit. We are responsible dog owners & have the relevant medical protection & insurance. But when we are asked to repeat bloods that where a follow on from a yearly MOT but NOT told we would be liable to pay extra for these we were not really happy about this.
G. P.My German Shepherd Nahla has been coming to White Cross since she was 8 weeks old. Each and every member of staff has been fantastic during her care. She has been several times due to issues with her legs, so we are familiar with the staff and she feels confident going in each visit. She does not hesitate and she trusts staff so will just happily sit or lay down and let them do their job. They are very calm and do not hesitate, even with the jumpiest of dogs. We have been to several vets with our dogs over the years and although Whitecross is further away than the rest for us, we honestly wouldn't go anywhere else. It is a pleasure to visit as they make the effort to get to know each and every pet, so you and your pet are always greeted and treated with a smile.
M. L.I’ve been using White Cross for a while now with my 3 cats and each time I go the service is outstanding. My cat had a traumatic operation this week and the staff were fantastic. I thoroughly recommend this vets. They really go the extra mile for you and your pets.
J. M.Fantastic vets, I was so nervous about my Max, he was a large golden retriever and as he has got older he has got less nimble. However White Cross have helped keep him walking for as long as they possibly could with the best care. When the time came recently, I knew he was in safe and comfortable hands. Thanks for doing the best for him, and for all the team for being so supportive.
m. w.Always excellent service from vets nurses and receptionist (***only fly in the ointment is head office who keep on putting prices up***)
A. C.Been with Whitecross Vets since I got my puppy 6 months ago, Always providing the best customer service and care for my boy when he's needed it! Would definitely recommend these vets to others, Thank you for everything you do!
J. L.My puppy is always so terrified of the vets but goes into White Cross with no problem at all! The staff there are just so friendly and welcoming. They really have a knack with animals. Thanks for all your hard work team. xx
L.I absolutely love this practice, all the staff are friendly, helpful and most of all caring. I feel confident in the care that they provide to my pets. I would highly recommend this vets thank you x
l. s.Absolutely brilliant vets, always go above and beyond. The staff are fantastic always helpful, understanding, reassuring and pleasant. I really can't emphasise how brilliant they are or recommend them enough. 5 star service but they deserve more!!
L. P.My mum took my Bichon Frise Fluffy in today (24th September 2018) for a full health check. He loves seeing all the girls as he gets lots of attention off them. All in all White Cross Vets is fabulous and I wouldn't go to anyone else with Fluffy. Keep up all the good work you do.
Laura (a very happy customer)
J. C.From Alex and the other vets to the lovely receptionists, they are an amazing team. Very organised and caring and highly professional. All our thanks for what you've done for our gorgeous Garfield 🐹
A. T.Very happy with me first visit with my 2 kittens. Everyone is very friendly and welcoming. The vet was very good with our kittens. The vet is very clean and spacious. Very happy to heve this vet so close to home.
S. B.Staff understood the temperament of my cat. He does not like being picked up and has a bit of a bad temper. They treated him with caution and made the visit less traumatic for him. Good for me as he was quite pleasant when we arrived home. We just had our yearly check and jab
I. H.Dog wasn't himself so contacted the vets. We were seen the same morning and a blood test revealed nothing untoward. Results explained in detail and felt reassured he was receiving excellent care.
l. K.first class welcome, services and treatment. lovely receptionist who advises on all services. my dog is so relaxed in the enviroment. so glad we chose this vets for our precious collie
thankyou
G. B.Been coming here since it opened and even though we've moved out of the area, wouldn't go anywhere else. Staff are friendly and welcoming and they genuinely care about your animals. My dog is really nervous and they are brilliant with her.
B. A.I have to say the staff are very welcome and are always there for great advise. I would not take my Casper anywhere else. I live on the other end of Liverpool and I have travel 40min to get to the vets and I do that because I trust each and everyone of the staff that work here. They are like family to my little dog Casper ♥️♥️🐶🐶
A. M.Even thou my dog is a hand full at times the staff here are amazing with my dog and also explain everything to myself they are very caring and friendly and also reception staff sit and chat while we wait my dog likes the treats the have on the counter keep up the good work white cross are pets need you xxx😊😊
R. D.Always friendly and professional service, never feel rushed if I have questions or concerns for my dogs. Today for example being spoken through specialist food for my dogs bones and for weight loss, impeccable cleanliness and always greeted like a friend, I couldn’t speak anymore highly. Thanks from myself and Belle
l. Q.Wouldn’t trust anyone else with my puppy Nova. Amazing staff and always take the best care of her. Previously had my brothers dog and they went above and beyond for them too. Excellent.
L. W.Lovely visit for Rocco today. He misbehaved, as always, staff are brilliant and never pushy. Most vets seem to want money every visit, not White Cross, they actually care.
J. S.Such a caring group of people. The staff know and love our Timmy and, when Jaxx broke off part of his claw and it bled, they treated him for free! Join their Wellness plan for free jabs, worm and flea treatments, check ups and a caring service. If your pet needs an operation, as with any other vet, get them insured beforehand.
c. b.Diagnostic investigations for my dog . Referred from a White Cross practice 9 miles away as an alternative to travelling to Frodsham . Happy to be told the surgery required can be performed at my local White Cross, only because of the convieniece . The vet spent approx 40 mins with us and l felt he gave us the best advice in view of the results .
d. m.I have 8 cats of my own and all are registered at whitecross vets on Muirhead avenue. It is also my named vet for my cattery Milford Miews . I have complete trust in their care and have been with them for many years Diane Marshall
C. W.Vets & Veterinary Nurses all very caring. They do a thorough examination & are very knowledgeable they make you feel at ease. Surgery is easy to get to by bus & car.
M. M.Been going to the West Derby branch for 3 years, my cocker spaniel loves her visits! The receptionists are really friendly and the vets are thorough and very caring 🐶🐶
S. H.I have used White Cross Vets since I adopted my cat Salem. They are a fabulous vetinary, always treat Salem with a huge amount of love. The monthly payment programme is worth it as I can bring Salem in for his worming and flea treatment with no extra charge.
H. E.Such a friendly, warm & welcoming Practice. The staff know each of their 'customers ' & 'parents' by name. Nothing is to difficult for the staff. Our dog Opie knows exactly where he is going as soon as we park outside & practically drags us through the front door. The level of care shown to us & our dog is second to none. Thank you all for the care we receive. Andrea Sproston & Opie
D. F.Been with them for a few years with our 3 cat's and when we added the 2 dog's we couldn't have asked for better treatment. The cat's are very calm when being treated and the dog's love the fuss
P. M.I would just like to share with people the cost of some of there medicines, I took my dog there today and he has something wrong with his eye, the vet went through stuff with me and said he needed this ointment, she did say I could get it on the internet with a prescription from themselves but I just thought no it's ok cant see it being much more cheaper on the internet, I bought the ointment from the vet for 93.00 to find out u can get it for 27.00 off the internet I am absolutely disgusted how these vets can charge so much extra
B. P.Me and my dog smokey was their today and they are so good they picked up that my dog had a temperature before giving him his 2nd lot of injections I am so happy with the care my dog has received
M. W.Excellent reception staff. Nurses and vets are always welcoming. Friendly and always on hand with great advice. Highly recommended 👍
L. C.Best vets in Liverpool, very professional and kind. Plus they have very accessible prices. They don't steal money like other vets! And you will be amazed how clean they are. Wow!
J. C. B.Visted again today....as am now a full time regular....
The girls on the front desk are lovely, esp Poppy and Emma, really helpful and kind..
Louise and Ashleen the Vets have been nothing but helpful, informative and cautious with my poorly cat..thank you all, as it can be quite stressful waiting for more news, bloods etc...but you really help. Thanks all
C.Excellent service! Great staff! A really nice vets. I used Alder Vets for years and this vets is amazing so sorry I did not come here sooner.
m. t.There was an hour wait for my prebooked appointment but only because a poor dog came as an emergency. Always polite staff and excellent service.
S. C.First time at this vets and I had a lovely experience the staff were very friendly and good with my dog would recommend to anyone who is looking for a good vet and do not over charge on treatment
A. E.The staff are very friendly and couldn't be more helpful. They have helped us so much through an extremely difficult time with our much loved cat. I couldn't recommend them enough.
L. G.Riley came for her annual injection and MOT.
She loved her visit. Excellent customer service. Thankyou. Lisa and ms Riley. X
M. K.The staff at this practice are friendly and care for your pet. What they have done for my dog, the love and care they have offered. I would recommend this to any pet owner.
K. H.Had my bullmastiff Cleo at white cross west derby since she was a pup she is now 3 and yesterday she was spayed there the staff our great and really take an interest and care in your animal I would recommend this vet to anybody brilliant
T. S.Staff are fantastic ...Poppy had an operation yesterday and the vets explained everything to me clearly what they were doing to her...she seems to be recovering very well but still feeling sorry for herself 😂...I would highly recommend this practice...thank you for your ⭐️⭐️⭐️⭐️⭐️ Service
D. B.What an excellent veterinary practice. Friendly reception staff and excellent practitioners. Very happy with the service received for out cat Little Tigger.
E. G.The staff are so caring and give excellent advice for my dog, Rosie has no fear's going here for treatments I would recommend this practice without doubt.
S. A.A wonderful place staff lovely and so caring my 2 springers love going to the vets . I would recommend them to everyone. Nothing seems too much bother for this lovely team . Thank you for caring x
C. H.I take my dog here. The staff are all very friendly and professional and do their best for you and your animal. Recommended!
S. M.Love this vets my dog are so at ease here lovely atmosphere really helpful wouldn't take my dogs ary were else my dogs are happy I'm happy and the welness plan is great 10 out of 10 brilliant
W. N.The team at white cross vets are amazing always happy to help. Our 2 dogs have attended there for years would not go anywhere else x
a. j.I love this vets been going there with my baby girl Lola whom I love and wouldn't try another gets as these are in my opinion the best well done to all the staff x
I. B.Been going to white cross for the past 6 years with our boxer, highly rated would never go to any other vets, Millie had pyometra diagnosed in there about 5pm and was booked in the next day at 9am for her op which ultimately saved her life and even the price was extremely reasonable, and I would definitely recommend the wellness plan.
A. S.Excellent service as usual from reception to vets made me and my Tilly2 feel looked after,and have took great care of my Tilly during her operation and her after care
Thank you
Ann Senior
❤🐾
G. M.We can not fault the care everyone at Whitecross West Derby has given to our beautiful Boo... she has been so poorly but definitely on the mend now .... thank you all so much... Boo asked me to let Aunty Lou know she is sorry for being grumpy x
A. P.Such a lovely vet, all staff are very nice and give a lot of good information, my doggie Lola is in good hands here 🐕
S. P.I’m extremely happy with how the Vet treated my little baby Blue, and the receptionist was absolutely wonderful, I am very happy, and I will recommend to everyone I know!!!
I. C.Very friendly staff even with a very anxious dog.the wellness plan is excellent to have! Highly recommend this vets 😊
M. W.Lovely vets, staff are lovely and welcoming. Wouldnt go anywere else. Dogs love visits here too.
J. W.This vets is great i can call and get an appointment the day my pet is ill if you use whitecross ask about the wellness plan its great
J. K.I have just joined the pet plan an think it’s great, the staff are al such nice an cheerful people, nothing’s to much for them. Keep up the good work everyone and thanx.
E. W.Kind and thoughtful throughout the appointment. Alwsys a good check up and I left feeling my dog & I had got value for money.
T. J.Staff are really welcoming and friendly. They always give my pets five star treatment.
E. G.Great staff with sound advice I would highly recommend Whitecross vets for you pets they will receive first class care.
S. M.Been going here for 4yrs since i rescued my girl..always do their very best on the day.. friendly efficient service from the front desk..no complaints...highly recommended..
J. S.Our dog is very nervous about the vets, yesterday we saw a vet that was back from maternity leave and she was brilliant with him 😃
s. r.Very friendly staff .. and will all this going on they still did my dogs important prescription for Me ... Thank you xx
J. O.White cross just top vets. Soecialists available in each practise. So ver friendly and reassuring with toral professionalism
P. B.Amazing service..Ashlene was fab with Teddy and us as first time owners. Highly recommend this practice.
N. V.Always very friendly and professional. Seen my poorly pup very quickly without an appointment this evening. Thank you!
S. S.Great vets wonderful staff. Pet plan is best thing we done for our dog's
E. E.Would not take my 2 anywhere else, jess and all the team are amazing .highly recommend to all pet owners , they are kind , careing , compassionate , friendly i could go on forever ..... Xx
R. O.Always great service here. Skilled, caring and compassionate staff ready to help however they can.
J. Y.Friendly helpful staff. Prompt service. Vet was really lovely with Mabel.
d. j.Couldn’t ask for a better service. Genuinely care about the animals they treat. Thank you so much , you have put my mind at rest. Xx
B. S.Amazingly friendly people who work there. They are totally addicted to animals and it shows in all the care that they show my animals.
D. S.Brilliant with Mysti even when she misbehaves they are excellent vets nurses and receptionists keep up the good work
C. A.Staff really nice everything explained in full dog at ease highly recommend this practice
S. M.Always experience great care and service even with a naughty dog who doesn't like the vets at all🙌🐕🐶
N. T.I would had highly recommend Whitecross Vets, muirhead avenue. Staff are friendly and service has always been 5 star.
E. H.Friendly staff, should of come here straight away instead of joining another vets, but lesson learnt haha
S. P.As always the service is superb and even in these trying times the staff are happy and polite and always there to help. I wouldnt go anywhere else.
A. D.The best vet clinic I’ve ever been with my little cat named Mouse :)))
M. C.Lovely friendly vets always willing to go the extra mile for your pet
N. R.Always nice and friendly. Our dogs don't mind coming either. Very helpful.
a. r.Always pleasant staff friendly and my dog never minds going she is always calm and relaxed thank you
L. H.Got an appointment very quickly, staff are very friendly and the care they give my cat is very good
J. A.Fantastic service every time I visit! Brilliant caring staff who always go above and beyond! Couldn't ask for any more!
L. x.Good vets. Got my rabbit nuertured and they took good care of him. :)
J. M.Another visit today for Milo.Superb professional courtesy and treatment by all at White Cross. Thank you very much
B. M.Very accommodating and understand your anxiety when u need to see a vet asap
J. r.Lovely staff, very helpful & great with pet
S. m.Lovely vets
K. M.Very Friendly staff! Always have a great experience and wouldn’t go anywhere else, would defiantly recommend !
D. M.As always quick friendly service, Buster loves going to White Cross!!
C. W.Very helpful, caring and I would highly recommend them to everyone
P. S.Great friendly service and couldn’t recommend them highly enough! Thank you to all the team!
h. d.Great place to work and won't take my pets anywhere else
A. D.Positive visit today staff where wonderfull with my dog
T. P.THANK YOU TO ALICE A WONDERFUL VET ..AND WOOF ZEUS SAYS THANKS AS WELL .GREAT SERVICE ...
J. M.Excellent service safe 👏 👍 👌 😀 🙌
V. T.Always friendly and very caring staff x
d. e.They really look after my puppy.
l. v. e.Nice friendly staff..clean and tidy.helpful
S. S.Couldn't ask for more caring and professional
M.good job
J. F.Very good, friendly, and caring
S. R.Excellent
J. T.Always caring.
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