Reviews of Trinity Vet Centre. (Veterinarian) in Maidstone (Kent).
Trinity Vet Centre
6 Hermitage Ln, Maidstone ME16 9NZ, United Kingdom
Description
Information of Trinity Vet Centre, Veterinarian in Maidstone (Kent)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Trinity Vet Centre
Sunday
9am–3pm
Monday
8am–6pm
Tuesday
8am–6pm
Wednesday
8am–6pm
Thursday
8am–6pm
Friday
8am–6pm
Saturday
8am–3pm
Popular times
Sunday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Monday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Tuesday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Wednesday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Thursday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Friday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 |
Saturday
9 | |
---|---|
10 | |
11 | |
12 | |
13 | |
14 |
Reviews of Trinity Vet Centre
S. B.
Lovepuff was treated with the utmost respect and seen to much more quickly than I anticipated. The reception team were warm, informative and highly adept at their tasks and the vet was also very kind to both me and my girl, giving clear diagnosis and instruction. I would be confident in entrusting Lovepuff to their care no matter what.
M. B.
I've visited this practice a lot the last few weeks, each time seen by a different vet. Richard, Alejandro and Harriet are all superb, and very knowledgeable. I travel quite a distance to come here as they are great with exotics (in my case hamsters) and so helpful. I was very upset in a few of the appointments and they were very reassuring.
D. S.
What a fantastic service. The reception staff were so helpful. Although fully booked, they were still prompt in seeing my emergency case. Richard was very kind and understanding and I would definitely recommend Trinity to anyone with a pet in need of treatment. Sadly the outcome for my beardie was not a happy one but I received a lovely hand written card a couple of days later which was such a nice gesture. Thank you.
E.
Excellent service from all the staff at Trinity. So kind and patient during stressful times. Feel that the vets and nurses really care for your pets to the fullest and try their best.Very knowledgeable, puts your mind to ease to know that your beloved animal is in the best care. Thank you for everything you have done for our animals.
E. F.
I can't thank Harriet enough for the ongoing care and support she has shown me and my poorly rabbit Russell. All the staff have been amazing and really caring. Special thanks for Charlotte for completely reassuring me about Russell's anaesthetic and making sure she kept me informed every step of the way! I've moved away now and I'm gutted I can no longer use trinity vets, but I highly, highly recommend them! 🖤
J. A.
The best exotic vet in Kent. Receptionists were very kind, easy to talk to and knew their stuff. Vet was kind, confident handling our snake and very reassuring. Pricing is reasonable, easy parking just behind the clinic and overall a terrific vet :)
R. A.
Trinity vets as usual is excellent. The vet I saw today was very knowledgeable and was full of good recommendations for me. Sully probably doesn't think so because he hates the antibiotics he is on but I know I can trust Trinity vets to go above and beyond in caring for my pets.
L. S.
Our little guinea pig rolo went in for castration after loosing his cage mate and sadly developed complications after the operation but after phoning up for further advice we were advised to take him back in. He then stayed in for almost two weeks being fed critical care and keeping a eye on a couple of assesses and making sure he was eating again. I'm pleased to say under the watchful eye of mark and the team he was able to come home again and has returned to full health eating us out of house and home.
They told us to phone up and check on his progress, where the nurses and reception staff kept us well informed and Mark suggested we came and visited him as part of a consultation on further treatment which was nice.
Rolo is now back in his guinea kingdom awaiting the 6 week mark so we can introduce him to some female guineas and he can make new friends.
Thanks Trinity vets, we thought we'd have to say goodbye but you worked a miracle.
S. H.
Took my little hedgehog Elmo here as he had a mass in his mouth. The vets couldn’t have been more lovely and you could tell they genuinely knew what they were talking about which, with African pygmy hedgehogs, not everyone would. They performed surgery and honestly I am so glad I travelled to visit. I was actually surprised that the bill was also a lot less than I thought it would be. Thank you for helping my little one :) glad I registered here.
D. H.
Richard was so helpful when he saw my daughters pet Bearded dragon. Unfortunately he was too sick to recover. She was devastated when he died. It was so lovely to receive a condolence card through the post. So very thoughtful and completely unexpected. Thank you for being so considerate.
J. C.
If you have buckets of cash AND time I would thoroughly recommend this place, if not I would urge caution:
The vets seem kind, capable and knowledgeable and they have some lovely support staff - SOME not all!
They're great with the furry customers but the focus on the paying customer needs an AWFUL lot of work.
They seem happy to keep you waiting without telling you they're running late.
On my last visit they presented me with a bill for £450 when their quote was £290; my phone was on all day so they could easily have contacted me and told me that they needed to increase the bill by 55% but they didn't, they just assumed that I would roll over and pay the bill...
I don't question their technical capability, but I do question the way they treat customers....
G. m.
Always had such caring,friendly and reassuring help when needed.
You just know that these people live all the animals they treat and are exceptionally knowledgeable
L. W.
Never been to this vet before. Needed help with little zebra finch. They were able to fit me in same day. Vet was friendly and explained situation and I learnt things I didn’t know.
J. P.
Really helpful and ind reception team - and the vet I saw was extremely informative and helpful. She didn't try and force unnecessary surgery etc down my throat like most would. Felt calm and relaxed and that my ferret was getting the best care.
V. D.
Trinity vets were very kind and helpful when I had a problem with my new tortoise. They got us registered and seen very quickly and also provided advice and additional care information, which was much appreciated as I have no previous experience of looking after reptiles.
I am very happy and relieved I have found such a good surgery for my tortoises.
M. M.
We had two sick older rats who sadly had to be put to sleep. The vet, Richard, was so kind, friendly, helpful, understanding and informative. He really helped as it was a sad time for us. I was flattered to get a card through the post with his condolences. Lovely staff. Thanks for making an upsetting situation a little better.
S. K.
My daughters guinea pig, Arthur was seen as an emergency yesterday after struggling to eat and drink..following registration he was taken for dental surgery and returned within 20mins. The receptionist was very pleasant and the vet was amazing. Arthur is now recovering well. Highly recommend Trinity Vet Centre🥰
C. C.
I sadly lost my precious dog aged 15 and trinity vets were amazing they gave me all the time I needed to say goodbye and were very sympathetic and caring. After collecting the ashes a received a car through the post containing a special message and a paw and nose print. This was totally unexpected but very much appreciated Thank you x
M. D.
My wife Elizabeth was extremely impressed with the service at this veterinary practice. Our daughter’s budgie (squeak) was attended to very quickly and expertly. I thoroughly recommend their services to anyone.
A. B.
Helpful and friendly centre and staff. They looked after my cockatiel very well and even helped me carry the cage which at the time I went in was too heavy for me. Highly recommend this Vet clinic. They are super helpful and give great advice! Thank you Richard!!
S. W.
Professional, helpful, friendly, knowledgeable, and reasonably priced service that is second to none. Highly recommend, we travelled quite a distance to attend this practice and we would never go anywhere else again. 😁
M. F.
Trinity Vet Practice is just great, they are professional in their outlook, nothing is to much trouble for them, the receptionist was helpful as well as knowledgeable, the vet was very helpful and everything was explained clearly and there were no surprises - so glad they are in Maidstone.
C. 5.
The best vets in Maidstone. All of our pets go there and we've never had a problem.
J. D.
We took our pet cockatoo, the vet was so lovely and caring,gave our bird some medicine and all fine, so grateful
D.
Expert exotic pet care. Great service. Picks up where your regular vet leaves off.
N. L.
Absolutely amazing service, my bearded dragon had been ill and Richard was absolutely fantastic. He really gave the best advice on how to get Arizona better. I would definitely recommend this practice to anybody. Thank you so much Richard.
K. M.
Can’t recommend these vets enough! They have been fantastic treating my bunny Fred x
M. F.
My hamster Lucy has been twice now and every time I have been there was been a warm welcome from staff, constant reassurance, they were fast acting in emergencies and got me a same day emergency appointment. I know some people say he’s just a hamster etc but for me this is my baby and the staff really understood that and didn’t make me feel silly but instead reassured me it was as good thing to bring him in. When the vet saw him he was very thorough checked his weight, breathing, asked me questions about his care at home and really listened to the problem. Unfortunately it turned out Lucy has a respiratory infection and we have to feed him 2 sets of medications each day. Which he doesn’t like too much. The vet was very loving whist handling Lucy he spoke to him and stroked him and reassured him which really just made it for me ! My mother recommended this vet as she brings her dog here and I’m so glad she recommended it to me !!
The price was very reasonable and there was no surprises with the cost it was all explained to me on the day.
Thank you to all the team for looking after my fur baby we are forever great full for your kindness and professionalism.
C. R.
The reception staff are very friendly and the vet I saw was very knowledgeable and great with my boxer. I’m really pleased I chose Trinity. They are not my closet vets, but I went with the best reviews online and I’m glad I did. I was seen on the day, within a few hours of making the appointment.
A. G.
Experienced, knowledgeable and friendly staff. Great at caring for pets and owners alike!
j. s.
The vet was extremely professional and reassuring. The waiting room and reception were very welcoming and clean. The staff were friendly and welcoming. There is a loo.
I thoroughly recommend this practice.
m. b.
Excellent care for my terrapin, taken her there for years even when I moved miles away
V. S.
I received a really good service yesterday. The vet was knowledgeable, professional, efficient and friendly. I felt he listened to me and really cared. The nurse and receptionist I encountered were also very friendly and despite having a poorly pet I felt relaxed and confident that she was in good hands. I would recommend this vets to anyone
A. D.
The best vets around if you have pet rabbits
B. U.
It was very difficult to find good avian vet and we were recommended by friend about this clinic. We are so thankful and grateful for helping my bird Ria with broken wing and giving her chance to get better and not to put her to sleep as other vet has recommended. She is happy and flying again. Highly recommend.
K. C.
An adorable clinic with very friendly reception. They made me and my kitten feel very comfortable.
C. B.
Richard is an amazing vet and a kind person, so is Dora. They helped there best when my hamster was ill.
However i have to take 2 stars because of the receptionists. They forgot to give me an important medication (an antibiotic) for starters, which could of been a big factor on why she ended up being put to sleep. When i visited the next time they forgot to give someone else medication too. They stopped my emails reaching the vet and ignored my questions which where important.
Overall great vets but the receptionists let them down by acting so entitled.
s. r.
I have many exotic animals and the expertise at Trinity is exceptional. I always feel my animals are in the best hands there! Highly recommended!
R. E.
Lovely people. We had a slight delay through no fault of their own, however the staff worked hard and well to get everyone seen as soon as possible. I took my Leopard Gecko here and he didn't seem stressed at all. Vet was very knowledgeable about his breed and now hopefully he'll be on the mend 🤞🏼
R. K.
Excellent vet. My family’s been coming here for years for all our pets. I even travel from a village location to visit this clinic. Very trusted and I wouldn’t go anywhere else. They’ve cared for some of our very sick pets and always welcomed new ones with open arms.
A. M.
Great place, welcoming staff and quick to respond. They saved me after Newham Vets postponed me for over a month and cancelled on the appointment last minute. Trinity Vets did my cat's booster jab and a check and were very quick and kind. I will stay with them
S. H.
Excellent practice especially for more exotic pets
P. M.
Very pleasant & efficient staff. They try hard to minimise waiting times despite the need for observing covid restrictions. Sprout the chicken is recovering well.
M. B.
Thorough examination, professional advice and compassionate care received from Harriet and the surgery. Highly recommend to exotic animal owners.
K. P.
Very knowledgeable about birds and very caring staff.
C.
Great vet practice. Mark is very friendly and professional and the receptionists are very friendly. The prices are much cheaper than expected. I'm getting treatment for a reptile by an expert in Mark and I pay less than when I take my dog to my local vets.
H. K.
We have always received really good care for our tortoise at Trinity Vet Centre. The team are friendly, reassuring, and obviously passionate about tortoises and animals in general. Highly recommended!
V. S.
The best exotics vet around. Always considerate to your pets needs. Friendly helpful staff. Reception team always try their best to get us in with our vet of choice.
V. E.
Excellent veterinary practice. Thorough knowledge and treatment of exotics as well as more usual pet types. Reception staff are also always helpful and approachable. Always feel that any pet issue is given the time to be investigated and treated thoroughly (which wasnt the case with a different 'chain' veterinary practice i used to go to) would highly recommend Trinity
K. C.
After our recent visit to Trinity vets, which is a 30 minute drive from our home, we decided not to use our local vet anymore for our small animals. It is definitely worth going out of your way to receive the expert care and kindness that Trinity vets offers. Everyone we spoke to (whether on the phone or in person) during the treatment of our pet was incredibly knowledgeable and kind. They are all clearly devoted to their jobs and helping animals in need. We were so, so impressed and grateful for their help.
O. A.
I have to say... this is the best vets that I have been to! The knowledge and expertise on exotic animals is the best out there! Value for money! I travel over 100 miles, well worth the drive! They looked after my amazon parrot, and within 1-2 days the meds they prescribed worked like a dream!
H. B.
Cannot overstate how lucky we are to have a knowledgable specialist reptile vet in Maidstone. There are very few vets in the UK with the training to offer dedicated care to snakes and lizards.
L. L.
Great vets and staff. Seemed very busy but still made sure they had the time to explain everything to you. Considering the measures in place for Coronavirus the Trinity Vets team are doing an amazing job. Would recommend to anyone.
M. C.
The positive - I take my beardie here to get treated, I always get an appointment in good time. It was nice to finally be able to go in with Alba, after covid restrictions have eased. The vet was very gentle with her and you can tell she was passionate about animals and not just the job.
I find the consultantation fee of £45 a bit heavy for a little beardie (Before meds). I also pay £30 either side of the vets for the feaceal samples so it comes to well over £100 each time she needs checks. If only there was a pay with klarna.
Overall it is the only vet for bearded dragons closest to me and treatment works so I wouldn't go anywhere else.
E. G.
What can I say, thank you will never be enough. Myself and my family will be forever grateful to Richard, and all 0f the team at Trinity vets. Richard saved our very much loved dog. She had pyometra infection, Richard was so good with our Alice, the minute he walked over to us he made us feel safe, you can see how much he cares. We were updated with Alice's progress. It was never a problem to call up to see how Alice was doing, the receptionist was lovely and always happy to help, and the nurses were amazing and explained everything we needed to do. The way Alice was looked after was just incredible. 4 days after her surgery she is doing so well, thank you to all the team at Trinity vets from the bottom of our hearts... thank you. Alice means the world to us... Happy to say she is now home and doing really well. ♡♡♡♡♡
S. D.
This is a lovely, friendly vets, with helpful staff who clearly love what they do. We have had lots of questions as we were getting our first puppy, but nothing was too much trouble.
L. C.
Very good service and the vet was very helpful and professional 👍
S. B.
Excellent caring vet. The vet that I saw has left. Had no confidence in the vet I have seen recently.
T.
The staff are brilliant. And Libby, my cockatiel, was very poorly during lock down, and I wasn't allowed to visit.They sent me photos of her, I rang 3 to 4 times a day, they always reassured me, updated me. They encourage d me to ring as many times as I wanted. They even put music on for her. After a week she was allowed home. I would highly recommend trinity's.
E. &. M. R.
We were able to get a same day appointment for our pet chicken who had cut her egg hole during an escape attempt. The vet explained everything very clearly and gave us a comprehensive and very effective treatment plan. This was just in time as she was becoming lethargic and weak, but seems to have bounced back after a few doses of her meds. Really grateful! The chicken lives!
J. H.
This was my first visit as a referral appointment for my rabbit. I’d already heard good reports about Trinity’s reputation from friends and am delighted to be able to confirm this from my own experience. Everyone was helpful, friendly, knowledgeable and efficient.
C. B.
Fantastic and knowledgeable exoctic pet specialists. Were kind and considerate in all dealings. Receptionists very helpful also.
B. C.
I really appreciated everything that was done for my rat, according to my partner the vet was kind and professional and I felt at peace knowing my pets were in professional hands. The only reason this review is not a 5 star is the unfortunate attitude of one of the receptionists. Upon arrival my partner could not get though to the surgery and was waiting a long time on the phone so I called back the emergency line to a woman who informed me I shouldn't be calling that line and she has had to answer me in the middle of an anaesthetic. I was not aware that receptionists did the same job as a vetinary nurse and not only this i was completely panicking about my rat, not a helpful comment to make in this situation.
J. S.
The practice saved my rabbit Molly from myxamatoses,along with diagnosing mites straight away when another vet practice just kept fobbing us off saying it's just dirty ears. Honestly if you have any exotics like rabbits,tortoises,parrots go to trinity vets.
E. T.
Very welcoming practice where they try their hardest to help all types of animals. My little Gerbil had a nasty ear infection & they treated him with great care & compassion. Antibiotics & pain killers were prescribed & explained well to me. The staff are very kind & caring & made me feel welcome, especially the receptionist who was very easy to talk to. Thanks Trinity Vets!
D. S.
We have to commend Trinity for the care and attention shown to both pets and their owners during the Covid period. The staff remain friendly, polite and courteous and have found ways of ensuring social distancing that allow goods levels of care and interaction. We have used Trinity for many years and we continue to hold them in high regard and maintain complete confidence in them when it comes to the care of our animals.
D. C.
A Great Vet surgery. I have 2 animals registered here. Being a Tortise expert this is especially handy
Always friendly and Always willing to help.
T. M.
Very knowledgeable veterinary practice who were recommended for rabbits by my cousin who is a veterinary nurse. I have used them for over 8 years and always found to be excellent. They have never undertaken unnecessary treatment, have treated my pets with great care and always explained everything thoroughly.
D. P.
We had a really difficult day yesterday where we had to say goodbye to our cat. Everyone at Trinity all week has been brilliant, and Richard specifically really helped me and my wife through what has been the worst week we've had as a couple. Genuinely can't say thank you enough to everyone we've been helped by at Trinity this week, you've made an impossibly upsetting week a bit more manageable.
K. G.
Great service and respectful service treats your pets like their own
S. G.
They have been fabulous, treating my birds. They care about the animals that come in, and treat them with respect. The vets are extremely knowledgeable about the exotics they treat. The receptionists, are polite. Would highly recommend.
M. L.
The vets here are so knowledgable and caring for the animals in their care, they're absolutely the best for exotics that I've ever been to.
G. T.
We have been using the Trinity Vet Centre for almost ten years now. Richard and all of his team provide outstanding care. They always have time to listen, advise and reassure.
S. A.
Alway a great service we rescued this young female Peregrine Falcon after she flew into a glass window and took her for a check over.
I was contacted by the vet to say she was OK then contacted to say she had been realised back in Croydon.
J. K.
Excellent veterinary practice dealing with our unusual pets. Very reasonably priced as well which was a surprise.
Found them extremely knowledgeable and caring. Very prompt, no long waiting once there.
T. G.
Dedicated, devoted, knowledgeable, persistently fighting to diagnose and save our desperately, critcally ill puppy.
Nursing staff are god send, so caring, vigilant and supported.
Best vet this side of the M25.
Wouldn't take a sick animal anywhere else, trinity is only vet I trust to care for my animals.
Turned away by only 24 hour vet near crematorium with no explanation putting puppy at further risk and sending us 2o miles away away at 2 am, with dying 9 week old puppy.
Thank you Trinity, thank you Mark and the Team, Lucasz making full recovery after 3 nights in ICU and 4 days with you.
We thank you from the bottom of our hearts.
C. C.
I have always used trinity vet centre for my reptiles and they have been great. Service is quality, the prices are reasonable and always get honest answers from the vets.
J. B.
My 6 year olds Hamster became very ill. Im not registered at Trinity but our usual vets recommended them as they didn't have an exotic experienced vet (who knew hamsters were exotic?) With an hour till they closed (and them being a 30 min drive away) and fully booked that day they told me to come along anyway and would see our much loved Hamster.
Covid aware it was a wait in the car park for us all (not a complaint and appreciated the safety in space) I could see vets and nurses with other pets and owners and the care they clearly took. Our Rosie haster was seen and returned to us with medication and a return of hope for me and my daughter who were sure we would lose her. The staff were clear, professional and above all compassionate to 2 worried people. Ill now be using them for my other pets as well, thank you to all that helped on that day from reception and nurses/vets
L. L.
I took my very sick guinea pig here just after xmas, and though he didnt make it they seemed very knowledgable and tried their best with him over a couple of days. For all they did with xrays, fluids, antibiotics, syringe feeding etc. it was very reasonably priced. I'll definitely be taking my other guinea pigs and hamsters here from now on as it is worth travelling a little further to get expert advise. It's a shame they dont have an emergency out of hours service that is for exotics too.
S. B.
Took a bird that we rescued from our garden here and they were brilliant. They gave us updates and really looked after him. The receptionist was lovely, very kind and understanding and also explained what would happen. She was happy to go and find out what breed the bird was too for us so we knew. We felt really calm leaving the bird there. It turned out he had neurological problems and needed a drip and everything so they definitely looked after him well
C. M.
Excellent staff, friendly and understanding. The vet listened to my concerns, handled my hamster very nicely and informed me of treatment options. The vet also gave me his advice but allowed me to choose what I wanted to do.
L. C.
Loving, careing vets that have your pets at the heart of the practice
s. J.
Can't thank the team at Trinity vets enough. We brought our Lovebird Kiki in and she had to stay for 3 days and nights as she was so poorly. The team kept us up to date and loved Kiki for us when we couldn't, being so far away. She is fully recovered now and we honestly don't know what we would have done if we had lost her. Thank you from the bottom of our hearts. ...she is back to her cheeky self again ❤️
H. M.
I've taken my Royal Python here for over 10yrs now, they've always treated him brilliantly and shown the utmost care. You can tell the staff here genuinely care for their client's pets and I'm always confident leaving my snake in their hands.
L. N.
During this difficult time our annual check up trip was carried out with the usual professionalism. The vet collected our dog from the car park asking the usual questions and if we had any concerns, and then delivered her back.
P. M.
We’ve used Trinity vets since we got our cats 8 years ago. They are friendly and helpful and have been brilliant at treating our cats when needed. Their prices are reasonable and I would definitely recommend them.
B. A.
Trinity have been amazing with the treatment of our snake and offered great advice. Highly recommend. We wouldn't go anywhere else.
C. T.
This surgery was recommended to me by my local vet. My pet was seen very quickly and successfully treated under anaesthetic the same day. She is now fine. Many thanks.
C. C.
Mark has extensive knowledge about tortoises. I went away feeling happy in the knowledge I am doing all the right things for my tortoise. Thank you for the hibernation guidelines. 🐢
D. B.
All the staff are brilliant, we have been using them for ten years now and would not go anyway else. Both my Dogs love going to see them and i know they have the best interest of the animals in mind at all times. I would highly recommend trinity's.
C. H.
After having a disappointing experience at Vets4Pets we were extremely happy with the service we received from Trinity. Our gerbil had to have his tail amputated, the pre OP info was good and the after care was great. 10/10, thank you.
L. A. D.
Everyone at Trinity Vet Centre has been honestly so friendly and fantastic. Our pet turtle Kaiju is recovering from shell rot and Dora is so knowledgeable on his health and aftercare. Thank you very much, we will be always coming here for our reptiles!
F. B.
The absolute best vets in Medway and Maidstone to bring your rabbit. I have seen them with all 3 of my rabbits and every time have left feeling like They’ve been given the best possible care. The staff are so compassionate and understanding. After seeing so many vets who don’t have a clue about rabbits these guys are absolutely wonderful!! Don’t hesitate to come here!!!
P. O.
Great thanks from our family to Mark for saving our lovely guinea pig Chernusya! She has got pretty complicated case of ovarian cysts and we had only surgery option. Because of age it's very dangerous operation and we were very scared to go this way.
Our vet suggested checking Trinity Vets because they're known for their good expertise with exotic and small animals.
On first appointment Mark suggested using medication treatment using hormone injections and it helped! In 6 weeks from injections our guinea pig is much happier and lives perfect life!
It's best Christmas gift you even may receive! :)
Thank you!
Pavel and Kate.
n. m.
It was the first visit we made here and was really impressed by how they made an emergency appointment on a sunday when we had rung up at 1pm . The staff were really friendly and explained everything to us .We have recommended you to a few friends that didn’t know this place existed and just went to a normal veterinary but have said they will come and visit if there budgies are ill . Thank you for such a good service
K. G.
We bring our injury parrotlet there. They were really helpful and friendly. They gave genuine advice and care.
j. w.
Amazing vets saved one of my muscovy girls after she was attacked by a fox
g. k.
Brilliant vets. Mark who sees our tortoise is amazing, he clearly knows what he's doing. I'm soo happy with the practice. Would definitely recommend 👌
R. A.
I have my 2 rabbits and my parrotlet registered at these vets and they do a terrific job at caring for all their health needs. They’re very knowledgeable in exotic pets and the staff are always very friendly.
n. v.
We have used this vets since moving to the area in September and have found them to be very friendly and professional. Staff are always welcoming and have given some great advice for our dogs health and ongoing treatment needs.
A. H.
Incredible knowledge and will persevere to get the best treatment for the animal. We've had many pets go here and had many success stories, when other vets had pretty much written the animals off.
Well worth the hour drive for us to know we're getting the best for our pets.
J. L.
Took one of my budgies to Trinity’s this evening, the vet was very helpful and put my mind at rest. My budgie has gastroenteritis I got medicine to help him and medicine to stop my other budgies getting ill.
B. L.
I called for general advise and the possibility of a very expensive treatment. They were extremely helpful, knowledgable and gave good advise against themselves because they could have stung me for a treatment and made some money. Clearly, they care more about Animals than money. Brilliant place.
D. W.
Newly taken guinea pig patient that was poorly 😢. The kindness and support Trinity gave me was beyond excellent. Thank you. Hoping now my little one pulls through. xxx
S. L.
Excellent exotic specialist. We were referred to Trinity when one of our rabbits became too complex for our local vet due to various health issues. Can't rate Trinity highly enough.
D.
We were made to feel like our snake was in good, capable hands. We were informed of everything we needed to know, even things wr didn't think of, eg. current weight and how his weight has improved. They also thought he had a nice personality, which was lovely.
S. C.
The only vet I know that doesn't over charge and doest try to persuade you to get extra tests done if they are not needed
I will not use anywhere else
Lovley team of nurses that genuinely care too
C. T.
This place is A+. Absolutely brilliant. Have a poorly corn snake and after being passed around a number of vets claiming to be specialists with reptiles none of them were willing to help. Even my local "Eden Park Vetinary Surgery" who i have used for my dogs for 15+ years said they dealt with reptiles but was unable to help?
Was recommended Trinity Vet Centre by a local reptile outlet. They managed to book me in straight away and felt very comforted on the phone that this place genuinely cares for animals. I just have never got that vibe from my usual vet they never seemed to care too much. Richard the vet was more than helpful in helping out my snake and was seen practically instantly. He clearly loves his animals and his job. Smile on his face. I just felt at ease straight away.
He was very helpful with advice and said if i needed anything to just give them a call any time. Also gave my snake the necessary treatment to feel a lot better. Shes been so distressed. She came out a lot happier snake. (Still on the mend but fantastic.)
The prices were VERY reasonable and with antibiotics it still wasnt that expensive at all!
I could not be happier with the service I have recieved, it is an hour drive from me as opposed to a 2 minute walk to my (now old vet) but it is so worth it i am going to be using Trinity from now on. So glad i have found them as was having such a hard time finding somewhere who would actually deal with exotics.
Thank you Richard and the very friendly receptionist, sorry didnt get her name.
D. S.
Did all they could for my little one, gave me a cute card for her passing. Thank you :)
J. H.
I took in my Harris Hawk in after a serious injury to his foot. He was treated very quickly and over the next 2 wks the incredible treatment and care that he was given has meant that his foot is healing perfectly and he is well on the road to recovery. I cannot express how good they are with our exotic friends this was our second visit with one of our birds the other a yr ago with our European Eagle Owl. Thank you everyone.
M. M.
Just dropped my Rabbit off, I can't say enough good things about Trinity vets, they are always helpful and supportive. They have your pets welfare as the highest priority with very capable treatments and aftercare.
S. G.
Lovely vets, very knowledgeable. I took my little Parrolett, Doughnut, last year. She's got neurological issues and is partially blind. They were very sensitive to her problems. Thank you Trinity.
R. W.
A wonderful place - especially for reptiles - excellent care for all animals by all members of staff from the vets to the receptionists. We travelled out of our area to go there. Highly recommended for all your pet needs. Mark is an exceptional vet for the care of tortoises - we searched all of Maidstone to find him - thank you for taking such care of Joey.
S. C.
Great fast appointment and really lovely vet who treated our Ball Python.
c. c.
The vets are very caring and are rabbit specialists so I'm happy to travel to get the best care for my pet.
E. B.
They have always been excellent with all my animals over the last 10 years. I've taken in rats, gecko and cats and all have been well treated and they know their exotics!
D. B.
So impressed with this practice, the vets, the veterinary nurses, the reception and admin staff, all absolutely fantastic. Had to take my dog, Bella a blue staff into the vets yesterday and immediately seen by Richard, an excellent vet with an amazing rapour and love for animals. Upon examination immediately referred Bella for an urgent emergency surgery. Very reassuring and gave her the upmost attention love and care. Although the surgery was life threatening Richard and his amazing team performed an excellent and successful surgery on Bella. Myself and my husband cant thank the staff enough for all their time love patience and dedication. Without shadow of a doubt THE BEST VETS IN KENT. Bella loves Richard and the staff and despite having 2 different surgeries in a space of 4 months, still gets excited to see them all. So appreciate all their work. They are like a second family. Keep up the amazing works guys. Big shout out to Gemna to, she had been amazing and appreciate her understanding towards myself and husband who was not only worried about Belka but the financial costs too. Gemna helped us with a plan to pay in a few instalments and the surgerybwadvtotally unexpected and sometimes in life you're not prepared for the unexpected. Gemma you're an absolute star.
A. S.
I am so glad I went there. The previous vets didn't know what they were doing and didn't diagnose the real reason to why my gecko was ill. Luckily this vet did, he diagnosed and told us why it happened and the treatment and it was fairly priced. Happy Customer, not so happy gecko :)
J. L.
Reptile specialists. Very helpful and friendly
D. K.
Best veterinary practice we have ever used: friendly, helpful, knowledgeable, genuine and very reasonable on the pocket. Have used for the last 3 years for our 2 dogs and now would not go to any other practice.
R. U.
I have only sheer praise for the loveliest vet I have come to meet in a long time.Richard was so unbelievably caring and sympathetic at such a very difficult stage for me in my cats journey. I could not have wished for Luna to have been in anyone else’s care.Richard showed Luna total love,compassion and respect and gave me all the time I needed to share my last cuddle with my beautiful and very loving little girl. Thankyou.
J. P.
Our first visit to this practice, and both myself and my dog were very warmly welcomed. The staff were friendly and helpful, and the consultation was stress free.
M. T. (.
Considering the situation in the world Today, i couldn't have asked for a better response, quick appointment, treatment advised, estimated, came in considerably cheaper than advised which is always good, better yet fantastic job with mums bird now recuperating at mine before going home.
Thank you again my Mum is over the moon.
j. w.
I had trouble online finding an Avian vet..i am so glad i found Trinity Vets ..they were very helpful and profesional ..the vet was very good with my cockatiel and made me relax the way he handled her
C. L.
Took our bearded dragon here for an operation to remove a tumour in his mouth.
Very professional service and very reasonably priced.
L. T.
Very caring always there for an emergency. Lost our old dog Tommy last year and and they were kind and helpful when we had to make the toughest descisions. Also as parrot owners to have trinity and there knowledge if we need them has been invaluable.
S. H.
5 star treatment and service would highly recommend, they was a massive help with my axolotl
i. d.
I have taken two of my cats there now with different issues, the first a kitten with tummy issues when my own vet was closed for the days for training and he then returned for his "op". The second a more mature cat with dental issues. My vet having said rather off handedly she would need all her teeth removing without even looking at her, Trinity were much more informative about the condition and conservative in their approach, she now had meds and may need a couple of teeth removing if it doesnt settle but definitely not all of them. I know where I shall be taking my clan from now on.
A. P.
I've never known 2 vets mark and Richard to care for my animals like they do they only ever want whats best for your pet I can't thank mark and Richard enough for what they have done for us with all our pets I highly recommend these 2 vets I would never go to any one else top vets thankyou both from the bottom of my heart
Mrs a puttick xx
J. C.
Very friendly, staff take great care of your pets and are nice and straight to the point with offering the best medical care
C.
The guys are incredible. They treated our elderly Staff several times, right up to the end. When she had to be put to rest, they were so supportive and kind in what was such a painful experience. Honestly can't think why you'd go anywhere else.
A. B.
No problems with trinity vet centre , our recent visit to get our poorly cat sparky better was managed most professionally , he needed only one night's stay and was home next day , what ever his treatment was was successful and hes now back to his old self , thank you to all at trinity vet centre .
K. J.
I have degus and after trying 2 vet centres local to me( first one had no degu knowledge) (2nd one went downhill when the exotics specialist left).
My degu rescue friend recommended trinity to me and I will not look back. I'm 45 minutes away by car but I don't care about fuel costs knowing that my beautiful rescue degus are getting the best expert treatment they deserve. Thanks mark and his brilliant team 😄
T. M.
Took my puppy for his vacation, Mark was incredible with Dexter. He made Dexter feel relaxed and gave some advise which was helpful. Highly recommend this vets
M. H.
Excellent and very friendly vets.
N. m.
brilliant vets, great that they specialise with exotic pets
M. E.
Best place in the south for parrots
S. B.
This vets is amazing I take 3 of my pets there my ducks come to have a visit ever year or some times to times a year and it's a lovey vets so so help full on the ball know there stuff love the place mark is a lovely vet and knows his stuff thank you will be back soon I would think. And the price is not to bad
C. S.
Very friendly vets, gave a very a caring consultation. The only minus which isn't the vet's fault at all, is the tricky parking which is not enough parking for the shops and businesses that use the car park but I would not let this put me off as the experience I had with my poor elderly cavalier was excellent
C. H.
Very quick and efficient, reassuring to have specialist expertise when it comes to a pet that may be considered slightly more "unusual". Would definitely recommend.
H. G.
I was refereed to Mark at Trinity with a very poorly rabbit who had pneumonia, her treatment was excellent and now after a surprise litter of babies is making very good progress. I took my duck there and without Marks operation that day she would be dead rather than the happy duck running round my garden.
I live in Bromley 30 min drive to trinity, and I would not consider going anywhere else.
G. M.
Best vets for reptiles in my opinion. They are the most friendliest bunch I've ever met. All of my reptiles go here and their prices are excellent.
A. C.
Mark is fantastic with my rabbits - Brook n Pinky gives them such a thorough checking; specially Brook as she always had a dental problem since she was born.
I am so glad to have vets who are so knowledgable about the more exotic pets - cannot recommend them enough.
N. D.
Great professional and friendly service and free parking for two hours as well. Thoroughly recommend and I will be back for the micro-chipping of my parrot very soon
H. D.
My rabbit Sheldon went in with 'something not quite right' - and came away with a bladder infection after having a complete check up, blood tests, xrays and an overnight stay - they were just brilliant. So kind and explained everything so well. And Sheldon is back to his normal wacky self.
Mark is fantastic with my rabbits - gives them such a thorough checking and I know if he says they are healthy - then that's what they are.
So relieved to have vets who are so knowledgable about the more exotic and stranger pets - cannot recommend them enough.
B. D.
Lovely vets, staff are amazing too, took care of our little hamster after needing a emergency appointment for the same day.
h. j.
They took good care of my injured bleeding tortoise
R. M.
They seem pretty well organised. You wait in your car & they come out & collect your pet then bring it back out to you after treatment.
A. S.
Very friendly understanding and polite staff.
C. T.
Lively place good people they care for ur pets.x
C. D.
Amazing, kind and knowledgeable staff. Saved a rescue continental giant rabbit handed in. Definitely the vets to go to for more exotic animals.
F. B.
Fast and informative and very friendly. Only issue I had was that I wasnt informed of the price before I went to pick up the medicine. Would have been nice to know how much it was going to cost as I could have been more prepared
B. G.
Mark kept me totally informed on my pet Jakeys condition treatment prognosis and costings.I would not hesitate to recommend Trinity vets as I always want the best for my pets
n. m.
amazing vets, such a nice service and my guinea pigs are definitely safe in their hands.
J.
Excellent reptile vet - I saw 2 vets here with my snake when he had a respiratory infection. They are great professionals and really nice people, and it's very well priced!
J. S.
Very good vet practice, taken excellent care of our rabbit on multiple occasions. Always go the extra mile to ensure best standard of care.
M. B.
Always a pleasure to see Mark and the team for all the wrong reasons of course. Been with you for our specialist pets since you were at Sandhole. By the way Mark, I specialise in commercial PAT Testing, perhaps you can scratch my back when yours needs doing?
M. G.
Been with this vets for years everything from the vets to the receptionists are professional, friendly and helpful people i cant rate them high enough for the work they do
c. t.
Need a vet? Look no further. Fantastic vets, and great support staff and nurses. We've been using Trinity for years and wouldn't go anywhere else.
S. K.
They were very good with my rabbit and he actually seemed to have a good time when I left him over night. I've never seen him that happy after a stay at the vets
D. p.
We took a bird of prey that got injured in our garden, they were great dealing with the bird and phone us to let's us know that the bird will be ok.
Just great!
B. F.
Absolutely brilliant - had to take a fledgling starling in after a cat had caught it, they examined and fed the poor thing and returned it to me within 5 minutes after determining it was unharmed by the ordeal. Was back to flapping around the garden learning to fly with with mummy and daddy starling within the hour.
A. C.
Brilliant service, gave me confidence and sorted my dog who was distressed due to earlier other vet treatment.
K. H.
Such a great team here. Amazingly kind and sweet with my little rat, and lots of expertise.
M. J.
Friendly helpful staff. They really care about the animals they treat. I live quite far away from them but don't mind traveling to get to them because of how wonderful they are with my animals. Will never use anywhere else
K. T.
Fabulous vets. I take my 2 parrots to them and they always get the best care.
F. G.
Very helpful friendly staff.
N. N.
After a midnight dash with a very poorly cat, they fixed the problem quickly. We were kept updated and informed. Kind helpful and above all professional.
D. F.
We've been going to this Vets for around two years now and have been very happy with their care and advice (especially Mark and Richard) for our Cocker Spaniel who has a auto-immune problem... with their help this is manageable now.
H. O.
Very Impressed with the best care from the Vets, Nurses and Admin Staff. So compassionate and understanding. Appointments so easy to book
J. Q.
Lovely and helpful team of people who managed to get me a last minute appointment to see my sick tortoise.
S. J.
Mark is amazing with our dog, so all the time that he's there, then Trinity vets is the place for our four legged boy
s. s.
after being with my vets for 5 yrs my dog had a poorly foot and they wouldn't treat him if i couldn't pay up front even though i had insurance, and said i would pay in instalments, after phoning 5 other vets trinity was the only one to help me out and see my poorly baby i am so grateful to all the staff helping me out xxx
p. g.
Great friendly vets. Very knowledgeable and very pleased with the service I got
C. F.
Closest vets for reptiles to get to , but their good.
M. S.
Our local avian and tropical vet. It's a great place with friendly and knowledgeable staff. I would recommend them to anyone.
J. B.
Fantastic surgery, great service in current climate and very happy to take both our dogs to Trinity
D. H.
Couldn't fault Trinity, in fact practice staff went out of their way to make sure my pet had the best possible care.
G. W.
Best vets in whole of Kent. You know your pet is well looked after with them.
M. M.
Really great vets, really care about the animals that they treat.
Waaaay better than vets 4 pets.
F. B.
Great veterinary centre that takes referrals for the South East. Haven't had any concerns or problems with taking my rabbits there. Highly recommended
N. B.
Helpful and understanding. Their system of seeing patients under lockdown works brilliantly.
S. H.
After despairing of finding anywhere in Kent that would even look at a tarantula, I was referred to Trinity. Mark did an amazing job on Maude, it was obvious from the moment he started inspecting him that he really knew what he was doing with arachnids, and I won't be taking my little fluffies anywhere else from now on.
R. H.
Helpful staff,great service
A. E.
Exotic vet was very matter of fact and no nonsense. They are observing social distancing and was not over priced.
P. S.
Seen quickly and everyone was so caring and gave good information.seems these people are all about the pets rather than price.well done trinty vets .thankyou for your care.
D. P.
Excellent vets, took such good care of my hedgehog, went the extra mile couldn’t be happier with the experience.
L. S.
Very helpful and professional service. Helped our chinchilla back to life when seen as an emergency on a Sunday
S. D.
Fantastic staff, always friendly and helpful. My go too for my three turtles
L. A.
I wouldn't go anywhere else. From cats to rodents, I've been with Trinity for years and trust them implicitly with my pets.
R. R.
Staff are always friendly, helpful and caring. Doing the very best for your pets.
C. A.
Excellent vet practice
I have a Parrott who wasn't very well. But responded to treatment well.
J. B.
Very friendly clean and informative
E. S.
Amazing place, lots of knowledge on all species, exotic and domestic. Welcoming and compassionate.
W. R.
Professional help, really listen and come up with the best solution that is least invasive for the pet.
L. M.
Amazing service from Richard and the team. Always professional and friendly, and very competent team.
j. d.
Rosie the chicken says a BIG THANK YOU to the two lovely vets who have made her so much better! Well worth the trip from Sanderstead Surrey.
G. E.
Amazing care and respect in this vets. Also love the parrot roaming around the waiting room.
D. R.
Very well organised in difficult times like Covid. All vets and staff i have experienced are very professional
B. D.
Very helpful and experienced vets. We always struggle finding exotic vets but all of the vets here are trained for exotics.
s. f.
They are so kind and friendly to the animals that come through the door x treatment was done to a high standard
C. C.
Great organised quick and safe service for our family pet. Very happy.
T. A.
Our pet rabbit has been referred to this centre after our local vet couldn’t diagnose him. Very swift and knowledgable service.
J. F.
Lovely vets who have looked after all our rabbits so well! Couldn't recommend them enough.
L. C.
Excellent care and attention great service always....thank you Trinity for looking after Frankie for 6 years now!
S.
I am so pleased I found this vet centre. Such a great place. Thanks so much.
b. l.
Excellent vets, excellent reception staff. Very happy customers
r. f.
Great vets, really kind staff. Would highly recommend
J. W.
Brilliant vet's Mark has treated my Ducks 🦆 🦆, Petri actually enjoyed staying in hospital xxx
S. F.
Fantastic for exotic pets! Have been helpful and informative
M. C.
Unfortunately I have had to let my dog go to Rainbow Bridge today. I can't fault the staff and their caring attitude. I have been using Trinity for many years and will carry on for many more I hope. Thank you.
M. E.
Fantastic vets....always go thst extra mile to ensure your pets are offered the best care.
N. K.
Julian is a fabulous vet and really cares about his patients. Can't fault him
l. n.
Brilliant staff ,and very helpful with advice on any animal ,always made welcome would highly recommend
K. C.
Best vets ever very caring understanding staff and do a fantastic job
B. F.
Always the best advice/treatment from THE BEST veterinary practice in the whole of Kent.
a. a.
i literally cant fault them . they have been extremely helpful trying to get my cornsnake better
r. p.
took my parrot here and what a treat the staff are really friendly and worth every penny.
K. C.
Great response.. Most vets don't see chickens..
C. R.
amazing staff really helpful lovely little vets and they deal with reptiles where they are specialists
N. T.
Very nice place, the vet very friendly and knowledgeable about our Hamster.
I. S.
Excellent practice with knowledgeable, caring vets and pleasant reception staff.
M. D.
Great vets, very reasonable price. Finding parking near is difficult however
S. T.
Well organised staff and willing to help.
D. R.
Very clean,friendly staff, good service
S. S.
Fantastic vets, kind, caring & experienced in a wide variety of animals
M. G.
Found out our pet tortoise called Derek is a girl 10 out of 10 would recommend
k. e.
Were so helpful with my hedgehog Blossom even after her passing and the love sympathy card the words where love
C. C.
Excellent exotic vets. Very knowledgeable and not overpriced.
C. F.
Mark certainly knows his stuff cannot recommend highly enough all staff polite and friendly
N. M.
our birds didn't like to go there, however I found them very helpful
N. H.
Useful information and medical advice, just over priced....
H. J.
Take my chinchilla here all the time in fact he's there right now. They are always so good with him would never take him anywhere else.
E. W.
Very kind, take great care of animals and we take all our chickens there
D. F.
Very good vets. Totally trust them.
J. M.
Excellent all round, very caring
S. L.
Excellent, caring practice for fluffy pets and also the more exotics.
A. T.
Excellent veterinary highly recommend this place very reasonably priced to
D. B.
Great vets. Very helpful and friendly
m. c.
Always get a appointment when i need one, very professional and helpful all of the team.
E. A.
Incredible staff who are really friendly and just want to help. Can't fault the service they provide.
A. B. (.
Great service and treatment for our bearded Dragon
A. G.
Excellent knowledge regarding exotics, very reliable and efficient.
B. A.
Really good honest vets that don't take advantage.
P. H.
Reasonably priced vets, friendly staff
P. R.
They took good care of our cat.
D. B.
Such friendly, helpful staff. Made a stressful time much easier.
L. P.
Great, friendly service and reasonable fees.
P. T.
The staff and Richard made us feel very welcome,
r. j.
Great Vets
S. P.
Great staff, very helpful. Great with my cats.
D. S.
Knowledgeable vets gave us some good advice :)
K. s.
They are amazing!! Great with Rabbits!! Highly reccommended!
J. F.
Lovely friendly vets with caring staff.
N. S.
Great vets
M. P.
Very quick appointment for a new patient and quick and friendly care
A. W.
Excellent service, veruy knowledgable about exotic animals
g. c.
very helpfull staff and very good vets
G. R.
Great for exotic birds. Easy parking out back
T. H.
Very happy with the service. Can't recommend them enough.
S. S.
reassuring and knowledgeable all at a great price. thanks
C. A.
Amazing vets that go above and beyond the call of duty.
G. W.
Best place to take anything exotic. Chickens, rabbits, lizards, etc.
N. M.
Been treating g my parrott very good and not to expensive
B. N.
Great service and caring of your pets.
A. T.
Very good vets but a pain to find.
G. N.
It a very nice place the staff are very nice people very knowledgeable and very willing to help
J. H.
The staff here are wonderful they are helpful and kind .
W. !.
Fitted us in at short notice. Well distanced.
C. C.
Very straightforward and kind vets.
P. m.
Best vets in area to look after your bunnies
T. M.
Fantastic service from this vets practice
J. C.
Very knowledgable. Friendly. Easy to get to.
S. C.
Was ok bit dis organised.
P. E.
Very helpful can't fault them
A. F.
Professional and caring practice.
e. o.
Nice staff, friendly vet
K. C.
Excellent knowledge about pet camilion.
S. C.
Very good
N. T.
Really knowledgeable, knows about reptiles.
D. R.
Look after lol very well thank you
P. T. T. G. (.
Best reptile vets in Kent
I. M.
Reasonable price and kind staff
C. S.
Nice staff and very knolegable.
S. D.
Top vets
C. J.
Great service staff are friendly
T. K.
Great vet
I. F.
Very helpful and informative staff
J. B.
They really care about the animals.
M. R. T.
Best vets in the world
W. N.
Great fast service
I. S.
Brilliant vets
T. G. M. C. u.
They get the job done .
S. D.
Very helpful friendly staff
W. L.
Professional but caring.
O. M.
The waiting time is ridiculous sometimes
Y. S.
Nice caring vetd
g. r.
Good
G. C.
Gr8 with my pets
C. W.
Brilliant exotic pet vets
L. “. H.
Great helpful people
M. S.
Extremly recommend!
R. R.
Good
C.
Takes in injured wildlife
D. R.
Amazing vet.
B. S.
Kind and lovely people
L. M.
Excellent
I. S.
Expensive!
G. C.
Brilliant
C. M.
Great vet centure
B. H.
Very very expensive
A. t. g. r.
great place
F. L.
Fantastic.
J. C.
Very helpful
C. D.
Friendly and kind
A. P.
The care my reptiles receive when coming here is incredible. It’s a friendly, professional environment and they always get them seen promptly. Would recommend this vets to everyone!
V. G.
I cannot recommend this practice enough. The compassion and kindness shown by all staff at difficult times make all the difference.
S. W.
Great place with good availability. Friendly and professional service 😊
M. T.
C. R.